In the previous issue, an editorial comment categorized PAJAIS articles in order to provide future authors with the necessary details on how to connect their works with PAJAIS. PAJAIS has been selected to the Emerging Sources Citation Index (ESCI) issued by Thomson Reuters Corporation; it is also recorded by the Australian Business Deans Council (ABDC) Journal Quality List, and the UKbased Association of Business Schools Journal Quality List. This practical guide sets out the basic essential requirements framework for what editors consider a theoretical and/or practical contribution to PAJAIS. It outlines the considerations that are a necessary part of any submission, and describes how future submissions will be evaluated.
{"title":"Getting Published in PAJAIS: A Practical Guide from the Editors Perspective","authors":"James J. Jiang, J. C. Tsai","doi":"10.17705/1PAIS.11201","DOIUrl":"https://doi.org/10.17705/1PAIS.11201","url":null,"abstract":"In the previous issue, an editorial comment categorized PAJAIS articles in order to provide future authors with the necessary details on how to connect their works with PAJAIS. PAJAIS has been selected to the Emerging Sources Citation Index (ESCI) issued by Thomson Reuters Corporation; it is also recorded by the Australian Business Deans Council (ABDC) Journal Quality List, and the UKbased Association of Business Schools Journal Quality List. This practical guide sets out the basic essential requirements framework for what editors consider a theoretical and/or practical contribution to PAJAIS. It outlines the considerations that are a necessary part of any submission, and describes how future submissions will be evaluated.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"27 1","pages":"1"},"PeriodicalIF":1.8,"publicationDate":"2019-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82310299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The World Wide Web is the largest source of electronic information in the world. Over the years, rapid advances in the internet have made it less accessible thereby making it increasingly difficult for people with visual impairments to access online information and services . This paper systematically reviews previous research to identify challenges that people with visual impairments face, and the role of accessibility technologies and guidelines to support people with visual impairments in their access to online information and services. The findings discuss three categories emerged from the literature: inaccessible content for the visually impaired, improving website accessibility for the visually impaired, and accessibility technologies and their benefits and limitations for people with visual impairments. The findings further discuss the usability issues which are present in accessing online content, the different attempts that have been made to mitigate these problems, and the different guidelines and tools that can be adopted by web designers to make websites more accessible for the visually impaired. It also discusses the versatility and availability of various accessibility technologies. Although these technologies provide basic access to online information, they are greatly limited in their functionality. Therefore, it is up to the web designers to change their perceptions when designing websites. With the proper use of the guidelines, the capabilities of accessibility technologies can be accommodated in making information provided accessible to all users including those with visual impairments. The contributions of this research are that it offers a rigorous narrative review to summarise the state of knowledge on challenges that people with visual impairments face in accessing online information and services, the support and limitations of accessibility technologies in addressing some of these challenges. In addition, this study identifies gaps and areas that deserve more scrutiny in future research including digital exclusion issues among the visually impaired, explanation on the unwillingness of web designers to develop accessible websites, improvements to accessibility technologies to support increasingly visually complex websites, among others. Since the visually impaired are a diverse group with different degrees of impairments, needs and preferences, we encourage researchers to involve them in future studies.
{"title":"Experiences of People with Visual Impairments in Accessing Online Information and Services: A Systematic Literature Review","authors":"Shikha Shethia, A. Techatassanasoontorn","doi":"10.17705/1PAIS.11203","DOIUrl":"https://doi.org/10.17705/1PAIS.11203","url":null,"abstract":"The World Wide Web is the largest source of electronic information in the world. Over the years, rapid advances in the internet have made it less accessible thereby making it increasingly difficult for people with visual impairments to access online information and services . This paper systematically reviews previous research to identify challenges that people with visual impairments face, and the role of accessibility technologies and guidelines to support people with visual impairments in their access to online information and services. The findings discuss three categories emerged from the literature: inaccessible content for the visually impaired, improving website accessibility for the visually impaired, and accessibility technologies and their benefits and limitations for people with visual impairments. The findings further discuss the usability issues which are present in accessing online content, the different attempts that have been made to mitigate these problems, and the different guidelines and tools that can be adopted by web designers to make websites more accessible for the visually impaired. It also discusses the versatility and availability of various accessibility technologies. Although these technologies provide basic access to online information, they are greatly limited in their functionality. Therefore, it is up to the web designers to change their perceptions when designing websites. With the proper use of the guidelines, the capabilities of accessibility technologies can be accommodated in making information provided accessible to all users including those with visual impairments. The contributions of this research are that it offers a rigorous narrative review to summarise the state of knowledge on challenges that people with visual impairments face in accessing online information and services, the support and limitations of accessibility technologies in addressing some of these challenges. In addition, this study identifies gaps and areas that deserve more scrutiny in future research including digital exclusion issues among the visually impaired, explanation on the unwillingness of web designers to develop accessible websites, improvements to accessibility technologies to support increasingly visually complex websites, among others. Since the visually impaired are a diverse group with different degrees of impairments, needs and preferences, we encourage researchers to involve them in future studies.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"51 1","pages":"3"},"PeriodicalIF":1.8,"publicationDate":"2019-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78077123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
W. R. Fitriani, A. Hidayanto, P. Sandhyaduhita, B. Purwandari, M. Kosandi
Open data is a flagship initiative in open government program to increase transparency, social and commercial value, and participatory governance. Open data is a relatively new field and the factors affecting its continuance use by citizen has not been widely studied. A better understanding of these factors can help government to formulate policies and strategies that can improve the acceptance and use of open data website. The research model is based on the Theory of Planned Behavior and integrated with the technology quality and trust factors. Data collection was conducted using questionnaire. Structural Equation Modeling (SEM) was used to test the research model. The results show that attitude, subjective norm, perceived behavioral control and trust directly affect continuance intention to use open data website. Systems quality affects perceived ease of use, while information quality positively affects perceived usefulness, perceived ease of use, and trust. Both perceived usefulness and perceived ease of use affect user’s attitude. The analysis of this study suggests that each influencing factor provides implications for government to stimulate the continuance use of open data website.
{"title":"Determinants of Continuance Intention to Use Open Data Website: An Insight from Indonesia","authors":"W. R. Fitriani, A. Hidayanto, P. Sandhyaduhita, B. Purwandari, M. Kosandi","doi":"10.17705/1PAIS.11205","DOIUrl":"https://doi.org/10.17705/1PAIS.11205","url":null,"abstract":"Open data is a flagship initiative in open government program to increase transparency, social and commercial value, and participatory governance. Open data is a relatively new field and the factors affecting its continuance use by citizen has not been widely studied. A better understanding of these factors can help government to formulate policies and strategies that can improve the acceptance and use of open data website. The research model is based on the Theory of Planned Behavior and integrated with the technology quality and trust factors. Data collection was conducted using questionnaire. Structural Equation Modeling (SEM) was used to test the research model. The results show that attitude, subjective norm, perceived behavioral control and trust directly affect continuance intention to use open data website. Systems quality affects perceived ease of use, while information quality positively affects perceived usefulness, perceived ease of use, and trust. Both perceived usefulness and perceived ease of use affect user’s attitude. The analysis of this study suggests that each influencing factor provides implications for government to stimulate the continuance use of open data website.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"72 3 1","pages":"5"},"PeriodicalIF":1.8,"publicationDate":"2019-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90953817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The opportunities and threats that digital technologies like SMACIT (Social, Mobile, Analytics, Cloud and Internet of Things) bring to organizations are increasingly being explored by the academia and industry. Organizations face the challenge not only to use new technologies but to gain competitive advantage from such embracement in order to stay relevant in the market. This study aims to provide practical insights on how Small and Medium Enterprises (SMEs) can prepare to embrace Digital Technologies. For this, it proposes that a combination of both IT and Organizational capabilities can be the foundation for achieving Business Value with Digital Technologies or “Digital Business Value”. IT capabilities are evaluated by the IT capability maturity framework (IT-CMF) and Organizational Intelligence Quotient (Mendelson and Pillai, 1999) is used to evaluate organizational capabilities. Digital Business Value is defined as the achievement of business objectives using Digital Technologies (Riera & Iijima, 2017). The target population was one hundred Japanese SMEs which were awarded by The Ministry of Economy, Trade and Industry due to their effective utilization of IT supporting business performance in the list of “Competitive IT Strategy SME Selection 100” over the years 2015, 2016 and 2017. Data collection was done with questionnaires sent to all the awarded organizations and collected 34 responses. A quantitative approach was used and the data analysis was done with correlation and regression analysis. Empirical evidence demonstrated that IT and Organizational capabilities are linked to Digital Business Value. A subset of IT capabilities like Risk Management, Business Planning among others was indeed related to Digital Business Value. In addition, Internal Knowledge Dissemination and Continuous Innovation dimensions from Organizational IQ showed relationship with Digital Business Value. This study unveiled that the combination of IT and Organizational capabilities leverage the value from Digital technologies. The outcomes from this study may be of reference to SMEs that look to embrace Digital Technologies as it shows which particular capabilities may be of interest for developing. This study extends the Digital Transformation literature in particular how dynamic capabilities work together in order to enable Digital Business Value
像SMACIT(社交、移动、分析、云和物联网)这样的数字技术给组织带来的机遇和威胁正在被学术界和工业界越来越多地探索。组织面临的挑战不仅是要使用新技术，还要从这种拥抱中获得竞争优势，以便在市场中保持相关性。本研究旨在就中小型企业如何准备拥抱数码科技提供实用的见解。为此，它建议it和组织能力的结合可以成为通过数字技术或“数字业务价值”实现业务价值的基础。IT能力通过IT能力成熟度框架(IT- cmf)进行评估，组织智商(Mendelson and Pillai, 1999)用于评估组织能力。数字商业价值被定义为使用数字技术实现商业目标(Riera & Iijima, 2017)。目标人群是100家日本中小企业，这些企业在2015年，2016年和2017年的“竞争IT战略中小企业选择100”名单中有效利用IT支持业务绩效，由经济产业省授予。数据收集是通过向所有获奖组织发送问卷来完成的，并收集了34份答复。采用定量分析方法，采用相关分析和回归分析对数据进行分析。经验证据表明，IT和组织能力与数字业务价值相关联。IT能力的一个子集，如风险管理、业务计划等，确实与数字业务价值有关。此外，组织智商的内部知识传播和持续创新维度与数字商业价值之间存在相关性。这项研究揭示了IT和组织能力的结合利用了数字技术的价值。这项研究的结果可能对希望拥抱数字技术的中小企业有参考价值，因为它显示了哪些特定的能力可能值得开发。本研究扩展了数字化转型文献，特别是动态能力如何协同工作以实现数字化业务价值
{"title":"The Role of IT and Organizational Capabilities on Digital Business Value","authors":"Christian Riera, J. Iijima","doi":"10.17705/1PAIS.11204","DOIUrl":"https://doi.org/10.17705/1PAIS.11204","url":null,"abstract":"The opportunities and threats that digital technologies like SMACIT (Social, Mobile, Analytics, Cloud and Internet of Things) bring to organizations are increasingly being explored by the academia and industry. Organizations face the challenge not only to use new technologies but to gain competitive advantage from such embracement in order to stay relevant in the market. This study aims to provide practical insights on how Small and Medium Enterprises (SMEs) can prepare to embrace Digital Technologies. For this, it proposes that a combination of both IT and Organizational capabilities can be the foundation for achieving Business Value with Digital Technologies or “Digital Business Value”. IT capabilities are evaluated by the IT capability maturity framework (IT-CMF) and Organizational Intelligence Quotient (Mendelson and Pillai, 1999) is used to evaluate organizational capabilities. Digital Business Value is defined as the achievement of business objectives using Digital Technologies (Riera & Iijima, 2017). The target population was one hundred Japanese SMEs which were awarded by The Ministry of Economy, Trade and Industry due to their effective utilization of IT supporting business performance in the list of “Competitive IT Strategy SME Selection 100” over the years 2015, 2016 and 2017. Data collection was done with questionnaires sent to all the awarded organizations and collected 34 responses. A quantitative approach was used and the data analysis was done with correlation and regression analysis. Empirical evidence demonstrated that IT and Organizational capabilities are linked to Digital Business Value. A subset of IT capabilities like Risk Management, Business Planning among others was indeed related to Digital Business Value. In addition, Internal Knowledge Dissemination and Continuous Innovation dimensions from Organizational IQ showed relationship with Digital Business Value. This study unveiled that the combination of IT and Organizational capabilities leverage the value from Digital technologies. The outcomes from this study may be of reference to SMEs that look to embrace Digital Technologies as it shows which particular capabilities may be of interest for developing. This study extends the Digital Transformation literature in particular how dynamic capabilities work together in order to enable Digital Business Value","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"29 1","pages":"4"},"PeriodicalIF":1.8,"publicationDate":"2019-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88965249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the impacts of different styles of social media management on user’s willingness to be a fan. Six companies’ brand-pages on a social media site are examined. Data are collected using survey and interview with a group of social media users. Qualitative data analyses are conducted based on 30 observation reports and 60 open-ended surveys, with follow-up interviews. Grounded on the theoretical lens of transaction cost economics, we find that companies successful in attracting more fans adopt the bilateral governance structure (with frequent updates and mixed asset specificity) in their social media transactions. They are relatively more dedicated and allocate more amounts of resources in their social media interactions. Practicing the right governance structure is demonstrated to be more preferable to the fans, able to attract more engagement and generate organic media in the long run. This is because it is helpful for creating positive perceptions of a brand-page, and fans find it useful in reducing their efforts in information searching and product procurement and social networking costs; and this in turn shows to positively impact one’s willingness to be a fan of the page, which can possibly create the opportunities to be a potential customer, leading to future purchases from the brand. This study also identifies the key concepts or sub-constructs of (user’s) willingness to be a fan of a brand-page in the context of social media. They are brand-page management style (dedicated, caring, responsive), contents (quality, usefulness, diversity) and product (uniqueness, variety, popularity).
{"title":"Impact of Social Media Management Styles on Willingness to Be a Fan: A Transaction Cost Economics Perspective","authors":"Celeste See Pui Ng, Eric T. G. Wang","doi":"10.17705/1PAIS.11202","DOIUrl":"https://doi.org/10.17705/1PAIS.11202","url":null,"abstract":"This study investigates the impacts of different styles of social media management on user’s willingness to be a fan. Six companies’ brand-pages on a social media site are examined. Data are collected using survey and interview with a group of social media users. Qualitative data analyses are conducted based on 30 observation reports and 60 open-ended surveys, with follow-up interviews. Grounded on the theoretical lens of transaction cost economics, we find that companies successful in attracting more fans adopt the bilateral governance structure (with frequent updates and mixed asset specificity) in their social media transactions. They are relatively more dedicated and allocate more amounts of resources in their social media interactions. Practicing the right governance structure is demonstrated to be more preferable to the fans, able to attract more engagement and generate organic media in the long run. This is because it is helpful for creating positive perceptions of a brand-page, and fans find it useful in reducing their efforts in information searching and product procurement and social networking costs; and this in turn shows to positively impact one’s willingness to be a fan of the page, which can possibly create the opportunities to be a potential customer, leading to future purchases from the brand. This study also identifies the key concepts or sub-constructs of (user’s) willingness to be a fan of a brand-page in the context of social media. They are brand-page management style (dedicated, caring, responsive), contents (quality, usefulness, diversity) and product (uniqueness, variety, popularity).","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"75 1","pages":"2"},"PeriodicalIF":1.8,"publicationDate":"2019-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83777952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
It is our pleasure and honor to be the Editor-in-Chief of the Pacific Asia Journal of the Association for Information Systems (PAJAIS). After cultivating over a decade, PAJAIS has become an important platform for researchers to share their high-quality papers. The mission of PAJAIS is to be a leading IS journal. Although the journal intends to have close ties with the communities in Asia Pacific regions, it is an open platform that welcomes submissions on any IS-related topics from authors around the world. In order to provide readers with a better understanding of the profile of PAJAIS, this editorial is the first in the series to summarize what has been published. Our founding editor, Prof. Ting-Peng Liang, and I started this series with a discussion of the publications in PAJAIS.
{"title":"Knowledge Profile in PAJAIS: A Review of Literature and Future Research Directions","authors":"James J. Jiang, Ting-Peng Liang, J. C. Tsai","doi":"10.17705/1PAIS.11101","DOIUrl":"https://doi.org/10.17705/1PAIS.11101","url":null,"abstract":"It is our pleasure and honor to be the Editor-in-Chief of the Pacific Asia Journal of the Association for Information Systems (PAJAIS). After cultivating over a decade, PAJAIS has become an important platform for researchers to share their high-quality papers. The mission of PAJAIS is to be a leading IS journal. Although the journal intends to have close ties with the communities in Asia Pacific regions, it is an open platform that welcomes submissions on any IS-related topics from authors around the world. In order to provide readers with a better understanding of the profile of PAJAIS, this editorial is the first in the series to summarize what has been published. Our founding editor, Prof. Ting-Peng Liang, and I started this series with a discussion of the publications in PAJAIS.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"1 1","pages":"6"},"PeriodicalIF":1.8,"publicationDate":"2019-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79830030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cloud services represent a new paradigm that changes how organizations obtain advanced information technology capability. Cloud services have especially important implications for small and medium enterprises (SMEs). However, not all SMEs choose to transform toward cloud-based solutions. Accounting for both technical-economic rationality and trust-based rationality, we explore the determinants of cloud service transformation in the SME context. We conduct a survey involving 107 SMEs operating in China to examine the research model. The findings illustrate that 1) both trust and benefit have significant influences on SMEs’ transformation toward cloud services; 2) information security and social influence have positive influences, whereas vendor scarcity has a negative influence on SMEs’ trust in cloud services; and 3) uncertainty of service demands and information asymmetry between service clients and vendors significantly affect SMEs’ perception of cloud service benefits. The theoretical and practical implications and limitations are discussed.
{"title":"Determinants of SMEs' Transformation Toward Cloud Services: Perspectives of Economic and Social Rationalities","authors":"Min Li, Yan Yu, Xin Li, J. Zhao, Yongqiang Zhao","doi":"10.17705/1pais.11103","DOIUrl":"https://doi.org/10.17705/1pais.11103","url":null,"abstract":"Cloud services represent a new paradigm that changes how organizations obtain advanced information technology capability. Cloud services have especially important implications for small and medium enterprises (SMEs). However, not all SMEs choose to transform toward cloud-based solutions. Accounting for both technical-economic rationality and trust-based rationality, we explore the determinants of cloud service transformation in the SME context. We conduct a survey involving 107 SMEs operating in China to examine the research model. The findings illustrate that 1) both trust and benefit have significant influences on SMEs’ transformation toward cloud services; 2) information security and social influence have positive influences, whereas vendor scarcity has a negative influence on SMEs’ trust in cloud services; and 3) uncertainty of service demands and information asymmetry between service clients and vendors significantly affect SMEs’ perception of cloud service benefits. The theoretical and practical implications and limitations are discussed.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"28 1","pages":"3"},"PeriodicalIF":1.8,"publicationDate":"2019-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78543549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study explains the adoption of Passenger Service Systems (PSS) in airlines through the lens of Inter-organizational Systems adoption and home-region orientation. It examined 20 causal factors influencing PSS adoption and tested an original research model in the technology–organization–environment context, by applying transactional cost theory and neo-institutional theory. Prior to a cross-case study across multiple airlines, the explanatory single-case research analyzed interview data from four informants with a Taiwanese carrier and multiple industry reports; the key findings highlight: (i) interoperable functionality and industry standards as external technological drivers strongly influenced full conversion to the PSS platform; (ii) within the organizational context, commitment to global network, organizational transformation and top management support were identified as salient internal factors in decision-making and resource allocation, while normative pressures from an alliance body exerted a stronger influence over the airline than any other isomorphic forces; and (iii) in the context of environment, full conversion was also facilitated by PSS vendors and powered by the need for mutual worldwide learning to effectively operate foreign markets from home region. This in-depth case study provides insights that PSS in a common-use environment can bring business value to PSS user airlines in accessing a broader global market, offering greater competitive services and expanding distribution channels. To increase causality and generalizability, future work involving an embedded multi-case study with three East Asian carriers will be undertaken.
{"title":"An Explanatory Case Study on Passenger Service Systems Adoption: A Taiwanese Air Carrier","authors":"D. Lee, W. Wang, Paul Leong","doi":"10.17705/1PAIS.11102","DOIUrl":"https://doi.org/10.17705/1PAIS.11102","url":null,"abstract":"This study explains the adoption of Passenger Service Systems (PSS) in airlines through the lens of Inter-organizational Systems adoption and home-region orientation. It examined 20 causal factors influencing PSS adoption and tested an original research model in the technology–organization–environment context, by applying transactional cost theory and neo-institutional theory. Prior to a cross-case study across multiple airlines, the explanatory single-case research analyzed interview data from four informants with a Taiwanese carrier and multiple industry reports; the key findings highlight: (i) interoperable functionality and industry standards as external technological drivers strongly influenced full conversion to the PSS platform; (ii) within the organizational context, commitment to global network, organizational transformation and top management support were identified as salient internal factors in decision-making and resource allocation, while normative pressures from an alliance body exerted a stronger influence over the airline than any other isomorphic forces; and (iii) in the context of environment, full conversion was also facilitated by PSS vendors and powered by the need for mutual worldwide learning to effectively operate foreign markets from home region. This in-depth case study provides insights that PSS in a common-use environment can bring business value to PSS user airlines in accessing a broader global market, offering greater competitive services and expanding distribution channels. To increase causality and generalizability, future work involving an embedded multi-case study with three East Asian carriers will be undertaken.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"10 1","pages":"2"},"PeriodicalIF":1.8,"publicationDate":"2019-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88800278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Along with the miniaturization of digital devices, consumer health wearables (CHWs) further decrease the distance between users and devices, allowing users to continuously track their personal health information (PHI). While this provides more control to users, history has shown that users’ potential concerns (e.g. privacy) can lead to devices not meeting users’ expectations and failing market diffusion. The existing literature has mostly focused on particular aspects that could foster or hinder adoption of CHWs but the big picture is still missing. Drawing upon the previous literature, we use a rigorous iterative thematic analysis to provide a comprehensive picture of any potential benefits and deficiencies that users associate with CHWs. We take the example of fitness trackers and conduct 16 semi-structured interviews that help understand the determinants on which users assess the benefits and deficiencies of CHWs related to their continuous usage. We identify 11 subthemes that we can attribute to three main user determinants (perceived benefit, deficiency, and privacy). Our results not only show the failure to meet privacy expectations as a particular potential hindrance factor, we further propose a new theoretical construct (perceived relativity) as well as a novel tracking motive (social tracking), both of which can benefit future research on PHI disclosure. We enable both researchers and practitioners to uncover and visualize user perceptions of fitness trackers, on which future design decisions can be oriented and user expectations be better met.
{"title":"Continuously Healthy, Continuously Used? - A Thematic Analysis of User Perceptions on Consumer Health Wearables","authors":"C. Matt, M. Becker, A. Kolbeck, T. Hess","doi":"10.17705/1PAIS.11105","DOIUrl":"https://doi.org/10.17705/1PAIS.11105","url":null,"abstract":"Along with the miniaturization of digital devices, consumer health wearables (CHWs) further decrease the distance between users and devices, allowing users to continuously track their personal health information (PHI). While this provides more control to users, history has shown that users’ potential concerns (e.g. privacy) can lead to devices not meeting users’ expectations and failing market diffusion. The existing literature has mostly focused on particular aspects that could foster or hinder adoption of CHWs but the big picture is still missing. Drawing upon the previous literature, we use a rigorous iterative thematic analysis to provide a comprehensive picture of any potential benefits and deficiencies that users associate with CHWs. We take the example of fitness trackers and conduct 16 semi-structured interviews that help understand the determinants on which users assess the benefits and deficiencies of CHWs related to their continuous usage. We identify 11 subthemes that we can attribute to three main user determinants (perceived benefit, deficiency, and privacy). Our results not only show the failure to meet privacy expectations as a particular potential hindrance factor, we further propose a new theoretical construct (perceived relativity) as well as a novel tracking motive (social tracking), both of which can benefit future research on PHI disclosure. We enable both researchers and practitioners to uncover and visualize user perceptions of fitness trackers, on which future design decisions can be oriented and user expectations be better met.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"11 1","pages":"5"},"PeriodicalIF":1.8,"publicationDate":"2019-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78445190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The pressure of environmental sustainability and the introduction of strict transnational and local environment laws, regulations and targets have catalysed the emergency of Green IT. On individual level, Green IT can be achieved through environmentally responsible behaviour to purchase, use and disposal of products and services without damaging the environment. This research aims to investigate the Green IT behaviour of young consumers including their day-to-day Green IT practices, buying behaviour of mobile and computer devices and subscription behaviour of streaming services. The findings show that: 1) Understanding of Green IT practices (specific knowledge) has a positive influence on PBC, 2) Consumer’s PBC has a positive influence on Green IT behaviour and 3) The communication strategy has a positive influence on PBC. Research results also show that young consumers’ buying and subscribing decision are strongly influenced by factors such as appearance, specification, features, content and price than Green IT factors.
{"title":"A Study of Factors Influencing Green IT Practices, Buying and Subscription Behaviours of Computer and Mobile Devices, and Streaming Services","authors":"Nelson K. Y. Leung, S. Lau, S. Lau","doi":"10.17705/1PAIS.11104","DOIUrl":"https://doi.org/10.17705/1PAIS.11104","url":null,"abstract":"The pressure of environmental sustainability and the introduction of strict transnational and local environment laws, regulations and targets have catalysed the emergency of Green IT. On individual level, Green IT can be achieved through environmentally responsible behaviour to purchase, use and disposal of products and services without damaging the environment. This research aims to investigate the Green IT behaviour of young consumers including their day-to-day Green IT practices, buying behaviour of mobile and computer devices and subscription behaviour of streaming services. The findings show that: 1) Understanding of Green IT practices (specific knowledge) has a positive influence on PBC, 2) Consumer’s PBC has a positive influence on Green IT behaviour and 3) The communication strategy has a positive influence on PBC. Research results also show that young consumers’ buying and subscribing decision are strongly influenced by factors such as appearance, specification, features, content and price than Green IT factors.","PeriodicalId":43480,"journal":{"name":"Pacific Asia Journal of the Association for Information Systems","volume":"25 1","pages":"4"},"PeriodicalIF":1.8,"publicationDate":"2019-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78856477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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