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STUDI KELAYAKAN WISATA ALAM GUNUNG PUNTANG KABUPATEN BANDUNG
Pub Date : 2018-09-05 DOI: 10.30813/NCCI.V0I0.1211
Vany Octavianny, Ratu Ratna Mulyati, Ersy Ervina
Gunung Puntang merupakan wisata alam yang terletak di Desa Campakamulya, Kecamatan Cimaung, Kabupaten Bandung. Gunung Puntang secara langsung dikelola oleh Perhutani KPH Kabupaten Bandung Selatan, bekerjasama dengan Lembaga Masyarakat Desa Hutan. Namun karena sumber daya yang terbatas membuat daerah ini menjadi tidak banyak berkembang dan tidak begitu banyak dikenal oleh wisatawan. Penelitian ini bertujuan untuk menganalisa studi kelayakan wisata alam Gunung Puntang di Kabupaten Bandung agar dapat mendorong minat wisatawan untuk berkunjung. Penulis menggunakan metode penelitian kualitatif yang disajikan secara deskriptif dan teknik pengumpulan data yang digunakan yaitu berupa observasi, wawancara dan studi dokumentasi dengan pendekatan atribut produk pariwisata yang meliputi enam aspek, yakni aksesibilitas, amenitas, akomodasi, atraksi, aktivitas dan ancillary service. Berdasarkan hasil penelitian yang dilakukan, wisata alam Gunung Puntang yang dikelola oleh Perhutani bersama dengan LMDH memiliki kondisi yang sudah cukup baik dilihat dari enam aspek yang diteliti penulis.  Dengan potensi yang dimilikinya, Gunung Puntang seharusnya dapat menjadi salah satu wisata alam yang kompetitif di Indonesia khususnya di Jawa Barat. Kata Kunci:Potensi Wisata Alam, Daya Tarik Wisata, Gunung Puntang  ABSTRACT:Puntang Mountain is a natural  tourism located in the Village Campakamulya, District Cimaung, Bandung regency. Puntang Mountain is directly managed by Perhutani KPH Kabupaten Bandung,  in cooperation with Forest Village Community Institution. However, due to limited resources make this area become less developed and not so much known by tourists. This study aims to analyze the feasibility study of natural attractions of Puntang Mountain in Bandung regency in order to encourage tourists to visit. The author uses qualitative research methods presented descriptively and data collection techniques used in the form of observation, interview and documentation study with tourism product attribute approach that includes six aspects, namely accessibility, amenitas, accommodation, attractions, activities and ancillary service. Based on the results of research conducted, natural attractions of Puntang Mountain managed by Perhutani together with LMDH have good condition seen from six aspects studied writer. With its potential, Mount Puntang should be able to become one of the competitive nature tourism in Indonesia, especially in West Java. Keywords:  Potential of  nature attraction, tourist attraction, Puntang Mount
Puntang山是一个自然旅游胜地,位于万隆区Cimaung省的Campakamulya村。Puntang山由万隆南部的Perhutani KPH区直接管理,这是一个与丛林村社区机构的合作。但是由于有限的资源,这个地区发展得不太好,也不太受游客的欢迎。本研究旨在分析万隆地区蓬塘山自然旅游的可行性研究,以鼓励游客参观。作者使用描述性的定性研究方法和采用的数据收集方法,包括观察、采访和文献研究,旅游产品的属性包括六个方面,即可访问性、魅力、住宿、吸引力、活动和ancillary服务。根据所进行的研究,佩尔胡塔尼与伊德一起管理的山自然旅游从作者研究的六个方面来看,条件相当不错。有了它的潜力,Puntang山本可以成为印尼,尤其是西爪哇岛的有竞争力的自然旅游之一。关键词:自然旅游潜力、旅游吸引力、山区山区:蓬塘山区是万隆摄政区坎卡马穆里亚村的自然景观。县Puntang山是直接managed by Perhutani KPH万隆,cooperation with森林里村社区Institution。由于有限的资源,这个地区变得不那么发达,也不那么引人注意。本研究旨在分析万隆浮山的自然吸引力研究。《author uses qualitative research methods》提供了详细的描述和收集技术数据,以审美产品、采访和文件形式向我们展示,这些都是事实,包括六项资产、纳美利访问、附加、广告、吸引、行动和anciary服务。改编自the results of research conducted,自然attractions Puntang之山和LMDH managed by Perhutani一起见有祝雾从六aspects studied作家。有了它的潜力,山应该能够成为印尼的一种天然旅游,尤其是在西爪哇。关键词:潜在的自然吸引力,游客吸引力,上坡
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引用次数: 0
PERANAN PARIWISATA BAHARI DALAM PEMBERDAYAAN DAN PENINGKATAN TARAF EKONOMI MASYARAKAT LOKAL DI DESA LES KECAMATAN TEJAKULA KABUPATEN BULELENG
Pub Date : 2018-09-05 DOI: 10.30813/ncci.v0i0.1206
Ni Ketut Mareni, A.A.Istri M. Septiviari
ABSTRAK:Desa les merupakan salah satu desa yang berada dalam Kecamatan Tejakula yang memiliki daya tarik wisatawan karena keindahan terumbu karang di laut yang ada didaerah tersebut. Keberlangsungan kegiatan wisata beserta operasionalnya tidak lepas dari dukungan sepenuhnya melalui pemberdayaan masyarakat desa., Namun seiring terus berkembangnya wisata bahari di Desa Les, sarana akomodasi sebagai salah satu penunjang pariwisata seperti home stay, villa, restaurant dan lainnya yang ada di Desa Les sangat minin bahkan dikatakan tidak ada.. Dampak dari pemberdayaan masyarakat local dalam kegiatan wisata bahari bagi kehidupan masyarakat Desa Les adalah; dampak ekonomi yaitu meningkatnya pendapatan masyarakat, serta meningkatnya kesejahteraan masyarakat yang ditandai dengan terpenuhinya kebutuhan masyarakat, baik kebutuhan primer, sekundr, maupun tersier. Dampak pendidikan yaitu meningkatnya tingakt pendidikan masyarakat, didapatnya pelatihan dan pendidikan dalam bidang pariwisata yang diberikan oleh pemerintah dan pihak swasta yang bertanggung jawab atas pengembangan wisata bahari di Desa Les. Dampak social budaya yaitu berkembangnya kesenian tari yang ada dan terpeliharanya bangunan-bangunan pura yang ada di Desa Les karena mendapat sumbangan-sumbangan dari pemerintah maupun swasta. Kata kunci: Peranan, Pariwisata Bahari, dan taraf ekonomi.  ABSTRACT:Les villages is one of the villages located in the District of Tejakula who has had a tourist attraction because of the coral reefs in the sea in the area. The sustainability of tourist activities and its operations can not be separated from the full support trough the empowerment of rural communities, but with the development of nautical tourism in the village of Les. Accommodation facilities as one of the supporting tourism such as home stay,villa, restaurant and others in the village of Les wa minimal even to say no, this is one opportunity for the people of the village of Les to providing facilities such accommodation. The impact of the empowerment of local communities in marine tourism activities for the lifeof the villagers Les, are: The economic impact is rising incomes and increase in the welfare of society is marked by the need of the community, both the need of primary, secondary, and tertiary. Education inpact that rising levels of public education, the acquition of training and education in the field of tourism offered by the government and the private sector which is responsible for development of nautical tourism in the village of Les. Social inpact of culture is developing dance art and the preservation of exiting buildings of the temple in the village of Les as it gets donations from government and private parties.
abb: les村是一个坐落在Tejakula街的村庄,由于该地区珊瑚礁的美丽,它具有游客的吸引力。旅游业的持续性及其经营能力并没有受到农村社区赋权的全力支持。然而,随着全球海洋旅游在莱斯村继续蓬勃发展,国内度假胜地、别墅、餐厅等旅游设施的住宿被认为是主要的旅游来源之一。当地社区在海洋旅游活动中获得赋权的影响是;经济影响是社会收入的增加,以及社会福利的增加,其特点是社会需求的满足,无论是原始的、次要的还是第三次级的。教育的影响是提高公共教育水平,获得由负责Les village的海洋旅游发展的政府和私营部门提供的旅游培训和教育。社会文化的影响是,由于政府和私人的捐赠,在Les village保留了现有的舞蹈艺术和寺庙。关键词:角色、海洋旅游和经济状况。由于在该地区的珊瑚reefs, Les villages是在Tejakula地区丢失的村庄之一。旅游活动和它的运作不能与完全支持的公益关系分离,而是与莱斯村航海旅游的发展。作为一个家庭住所、别墅、餐厅和其他村庄中最小的居民说不,这是为这些村庄的人民提供这样的设施的一个机会。《海洋游客条例》中对当地社区的影响是:经济冲击是由社区的需要所激发和增加的。公共教育应运而生,旅游区与政府和私人部门无关,这对Les村的发展负责。文化的社会影响是开发舞蹈艺术和保留寺庙在Les村的建设,因为它得到了政府和私人政党的资助。
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引用次数: 1
UJI KESUKAAN SAUS ARRABBIATA MENGGUNAKAN BUMBU TRADISIONAL ANDALIMAN
Pub Date : 2018-09-05 DOI: 10.30813/ncci.v0i0.1204
Nurul Sukma Lestari, Levina Levina
Andaliman merupakan bumbu khas masakan daerah Sumatra Utara yang memiliki rasa unik dengan aroma jeruk yang cukup tajam, sedikit pedas dan meninggalkan rasa getir.Penggunaan andaliman tentu perlu tetap dilestarikan dan terus disosialisasikan ditengah perkembangan kuliner internasional yang semakin digemari masyarakat.Maka dari itu, andaliman seharusnya tidak hanya digunakan sebagai bumbu kuliner lokal, namun juga dapat untuk kuliner internasional.Penelitian ini memperkenalkan andaliman sebagai pengganti cabai kering dalam kuliner Itali yaitu saus arrabiatta.Tujuan penelitian ini adalah untuk menguji tingkat kesukaan saus arrabiatta yang diolah menggunakan bumbu andaliman sebagai pengganti cabai kering.Penelitian ini menggunakan pendekatan kualitatif dengan metode eksperimen.Analisis data dilakukan melalui uji hedonik yang melibatkan 80 orang sebagai panelis tidak terlatih.Tahap pertama penelitian dilakukan dengan membuat dua jenis produk yaitu saus arrabiatta dengan menggunakan cabai keringdan saus arrabiatta yang menggunakan bumbu andaliman.Tahap kedua, dilakukan penyebaran kuisioner dan dilanjutkan dengan pengolahan data menggunakan metode SPSS untuk mengetahui tingkat kesukaan panelis terhadap saus arabiatta yang menggunakan andaliman.Hasil penelitian menunjukkan tingkat kesukaan saus arrabiatta yang dijabarkan dari empat dimensi, yaitu warna, aroma, rasa dan tekstur.Dari hasil yang didapatkan panelis lebih menyukai rasa dari saus arabiatta yang menggunakan andaliman, walaupun untuk warna, aroma dan tekstur panelis masih lebih menyukai saus arabiatta yang original.Penelitian ini memberikan kontribusi bahwa kearifikan kuliner lokal melalui bumbu tradisional daerah tertentu ternyata dapat dipadupadankan dengan kuliner internasional agar kemudian dapat diterima dengan baik oleh masyarakat luas. Kata Kunci: Saus arabiata, Andaliman, Cabai Kering, Uji Kesukaan  ABSTRACT:Andaliman is a special spice from North Sumatra that has a unique flavor with citrus aroma is quite sharp, slightly spicy and left a bitter taste. Andaliman would need to be well preserved and need to be socialized to the international culinarian, which is popular now days. Therefore, andaliman should not only be used as a local culinary spice, but also for the international culinary. This study introduces andaliman as a substitute for dried chili in Italian culinary where it used for arrabiatta sauce. The purpose of this study was to examine the level of preference arrabiatta sauces using andaliman instead of dried chili. This study used a qualitative approach with the experimental method. Data analysis was performed through hedonic test involving 80 people as untrained panelists. The first phased of the research done by making two kinds of product that is arrabiatta sauce using dried chilies and arabiatta sauce using andaliman. The second phased carried out questionnaires and proceed with the processing of data using SPSS to determine the level of likeness on arabiatta sauce using
安达利曼是北苏门答腊岛一种独特的调味料,其独特的味道与柑橘的香味相当浓郁,带有少许辛辣和余味。在国际烹饪日益受欢迎的发展中,安达利曼的使用当然需要保持社会秩序,并继续社会化。因此,安达利曼不仅应该被用作当地烹饪的调味品,还可以用于国际烹饪。这项研究使安达利曼在意大利烹饪的阿拉比塔酱中取代了干辣椒。这项研究的目的是测试用安达利曼香料而不是干辣椒的阿拉比塔酱的首选水平。本研究采用定性方法进行实验。数据分析是通过一个由80名未经训练的专业人员组成的享乐测试进行的。研究的第一阶段是用辣酱制作了两种产品——arrabiatta酱,而arrabiatta酱则使用了andaliman香料。在第二阶段,做传播和加工进行问卷数据使用SPSS方法知道使用andaliman的小组对arabiatta酱最喜欢的水平。研究表明,arrabiatta酱的四维风味水平,即颜色、气味、味道和纹理。从结果中,评审组更喜欢用andaliman做的阿拉伯酱的味道,尽管在颜色、香味和纹理上,评审组更喜欢原汁的阿拉伯酱。这项研究的结论是,通过传统地区香料的当地烹饪烹饪,可以与国际烹饪接触,从而使大众能够很好地接受。关键词:arabiata sauce, Andaliman,干辣椒,ABSTRACT最喜欢的测试:Andaliman是一种独特的香料,来自北苏门答腊,它的味道非常辛辣,有点辛辣,留下了一点味道。你需要做好准备,需要将国际culinarian社会化,这是现在很受欢迎的日子。因此,你的朋友不应该只被用作当地的垫子,也不应该被用作国际的垫子。这项关于安达利曼的研究是意大利乡村红辣椒的替代品,在那里它被用来arrabiatta sauce。这项研究的目的是利用安达利曼代替智利进行先发制人的诽谤调查。这项研究用的是一种有资格接受实验方法的方法。数据分析是对80名未经训练的施虐者进行的酒精试验。这项研究的第一个阶段是让两种生产工具通过使用dried chilies和arabiatta sauce通过andaliman做的arrabiatta sauce完成的。第二阶段提出问题,采用SPSS处理数据,以确定阿拉伯产酸盐的水平使用安达利曼。推荐参考在四种维度,namely颜色,香气,风味和纹理中都有论述。反对的结果来自于牧师们更喜欢喝艾达利曼的阿拉伯酱,尽管颜色、气味和文本的牧师仍然更喜欢原汁的阿拉伯酱。通过传统的野生动物保护区,这个研究委员会通常会将其与国际菜系混合,并被当地社区接受。阿拉伯语:阿拉伯语酱油,安达利曼语,辣椒片,享乐主义测试
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引用次数: 1
PROGRESS IN INFORMATION TECHNOLOGY AND TOURISM MANAGEMENT: A CRITICAL REVIEW 信息技术与旅游管理的进展:综述
Pub Date : 2018-09-05 DOI: 10.30813/ncci.v0i0.1193
Estika Paramita Sani, A. Nomleni
The present paper offers a review of an article written by Buhalis and Law (2008). The article sytematically  described about how technology improvementhas changed all fundamental sectors particularly in tourism. Recently, the demand of tourism should accommodate by tourism organizations by adopting technology in their production processes. This is due to the change of tourist characters started from 1990s. Nowadays, tourists tend to be more independent and prevent the common tourism behavior; backpacking is one of the products of independent tourism. Most tourists nowadays are looking for more value from the tourism activities according to their preferences. This current phenomenon can be further elaborated on what technologies should be adopted by tourism organizations to make tourism industry more advance and fit with the demand. This paper is a critical review of Buharis and Law writing in 2008. In conducting this research we use qualitative research.
 
Keywords: technology, tourism, critical review
本文对Buhalis和Law(2008)撰写的一篇文章进行了回顾。这篇文章系统地描述了技术进步如何改变了所有的基本部门,特别是旅游业。最近,旅游组织应该通过在其生产过程中采用技术来适应旅游的需求。这是由于从20世纪90年代开始,游客性格发生了变化。当前,旅游者的自主性越来越强,对常见的旅游行为有所防范;背包旅行是自由行旅游的产物之一。现在大多数游客都在根据自己的喜好从旅游活动中寻找更多的价值。这种现状可以进一步阐述旅游组织应该采用哪些技术,使旅游业更先进,更符合需求。本文是2008年对布哈里和法律写作的批判性回顾。在进行这项研究时,我们使用定性研究。关键词:科技,旅游,评论
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引用次数: 29
INDUSTRI KREATIF, MEDIA SOSIAL, DAN MINAT BERWIRAUSAHA: SINERGI MENUJU PEMBANGUNAN BERKELANJUTAN 创意产业、社交媒体和企业家利益:对可持续发展的协同效应
Pub Date : 2018-09-05 DOI: 10.30813/NCCI.V0I0.1192
M. Mulyandi, V. Puspitasari
The development of the creative industry is very important given its significant role in the Indonesian economy. Creative industries can develop in the hands of young people who have entrepreneurial spirit and are supported by the use of massive social media lately. Therefore, this study aims to analyze the influence of social media on entrepreneurial interest in the younger generation as potential creative industry developers. This will have an impact on sustainable development in relation to job creation. This study uses a simple regression analysis, the results of which strengthen the hypothesis that social media influences the interest in entrepreneurship among the younger generation. These results have implications for the importance of the role of universities in developing curriculum on entrepreneurship by adding portions to entrepreneurial practices and adding courses related to digital marketing. Keywords: Font type Times News Roman, size 12pt and number of keywords not more than 5 keywords.
鉴于创意产业在印尼经济中的重要作用,其发展非常重要。创意产业可以在有创业精神的年轻人手中发展,并得到最近大量社交媒体的支持。因此,本研究旨在分析社交媒体对作为潜在创意产业开发者的年轻一代创业兴趣的影响。这将对与创造就业机会有关的可持续发展产生影响。本研究采用简单的回归分析,其结果强化了社交媒体影响年轻一代创业兴趣的假设。这些结果暗示了大学通过增加创业实践部分和增加与数字营销相关的课程来开发创业课程的重要性。关键词:字体类型Times News Roman,字号12pt,关键词数量不超过5个。
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引用次数: 2
FAKTOR PENENTU KEPUASAN DAN KETIDAKPUASAN KONSUMEN PADA INTERNATIONAL AIRPORT HOTELS DI BANDARA SOEKARNO HATTA TANGERANG 消费者满意度和不满的因素决定了哈特塔唐朗机场国际机场酒店的满意度和不满
Pub Date : 2018-09-05 DOI: 10.30813/ncci.v0i0.1210
R. Wiastuti, Riyanti Teresa Tirto
Tujuan penelitian ini adalah untuk mengetahui faktor kepuasan dan faktor ketidakpuasan konsumen terhadap International Airport Hotel di Bandara Soekarno Hatta Tangerang berdasarkan situs TripAdvisor dan Expedia.Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik analisis isi. Terdapat empat hotel yang menjadi objek penelitian, yaitu Bandara International Hotel, Swiss-Belhotel Airport Jakarta, Ibis Style Jakarta Airport, Ibis Budget Jakarta Airport. Teknik analisis isi dilakukan dengan menganalisis 534 ulasan yang mewakili kepuasan konsumen dan 112 ulasan yang mewakili ketidakpuasan konsumen, yang didapatkan dari dua platform hotel yaitu TripAdvisor dan Expedia. Hasil penelitian menjabarkan bahwa terdapat 12 faktor yang menentukan kepuasan konsumen yaitu fasilitas, lokasi, kualitas kamar, produk makanan dan minuman, kebersihan, kualitas pelayanan, nilai, desain, internet, suasana dan program keanggotaan. Faktor utama penentu kepuasan yaitu fasilitas terdiri dari layanan antar jemput gratis ke bandara, layanan antar ke pusat perbelanjaan, kolam renang dan restoran yang sesuai harapan.Sedangkan faktor yang menentukan ketidakpuasan konsumen terdiri dari 11 faktor yaitu kualitas kamar, kebersihan, karyawan, produk makanan dan minuman, masalah operasional, kualitas pelayana, fasilitas, nilai, penagihan, harga dan kegunaan produk. Faktor utama penentu ketidakpuasan yaitu kualitas kamar terdiri dari amenitiesyangtidak lengkap, fasilitas dan ukuran kamar tidak sesuai harapan dan kamar yang tidak kedap suara.Penelitian ini memberikan kontribusi bahwa ulasan pada media online dapat memberikan informasi bagi pihak manajemen hotel untuk mengenai faktor yang menyebabkan tamu puas dan tidak puas, sehingga dapat menjadi kajian untuk meningkatkan kinerja hotel. Kata Kunci: Faktor Kepuasan, Faktor Ketidakpuasan, Airport Hotel, Atribut Hotel  ABSTRACT:The purpose of this study is to determine the consumer satisfaction factors and dissatisfaction factors for International Airport Hotel in Soekarno Hatta Airport Tangerang based on TripAdvisor and Expedia sites. This research uses descriptive qualitative approach with content analysis. There are four hotels as research objects; International Airport Hotel, Swiss-Belhotel Airport Jakarta, Ibis Style Jakarta Airport, Ibis Budget Jakarta Airport. Content analysis techniques were conduct by analyzing 534 ulasan representing consumer satisfaction and 112 ulasan representing consumer dissatisfaction, obtained from two hotel platforms; TripAdvisor and Expedia. Plagiarsm checking is also done using TurnItIn software. The result of research shows that there are 12 factors that determine consumer satisfaction; facility, location, room quality, food and beverage product, hygiene, service quality, value, design, internet, atmosphere and membership program. The main factors determining the satisfaction of the facility consists of free shuttle service to the airport, shuttle service to the shopping center, swi
本研究的目的是根据部落客的网站和Expedia来确定消费者对Hatta Tangerang机场国际机场酒店的满意度和不满因素。本研究采用描述性质的方法与内容分析技术。研究中心发现了四家酒店,包括国际机场、瑞士-贝尔酒店机场、Ibis风格雅加达机场、Ibis预算雅加达机场。内容分析技术通过分析534种代表消费者满意度的评论和112种代表消费者不满的评论来实现。研究指出,消费者满意度由12个因素决定——设施、位置、房间质量、食品和饮料产品、卫生、服务质量、价值、设计、互联网、氛围和会员项目。满意度的一个主要因素是,这些设施包括免费的机场外卖服务、购物中心、游泳池和餐厅。而决定消费者不满的因素包括11个因素:房间质量、卫生、员工、食品和饮料产品、运营问题、服务质量、设施、价值、账单、价格和产品用途。不满的主要原因是房间质量不完整,设施和规模不符合预期,房间不隔音。这项研究的原因是,在线媒体审查可以为酒店管理提供关于让客人满意和不满意的因素的信息,从而成为酒店绩效的研究。关键词:满意因素、不满因素、机场酒店属性:这项研究的目的是确定在苏加诺哈塔机场国际机场酒店的满意因素和不满意因素。本研究uses概述了潜在分析的可行性。有四家旅馆作为研究对象;国际机场酒店,瑞士-贝尔酒店雅加达机场,Ibis风格雅加达机场,Ibis预算雅加达机场。专利技术分析分析534个分析满意消费者,112个分析消费者不满意,来自两个酒店平台;tripad遮阳板和Expedia。Plagiarsm检查还使用TurnItIn软件进行。研究结果显示,有12个消费者满意因素;中心位置,房品质,食品和beverage广告hygiene,服务品质、价值项目设计、互联网、大气层和摊位旁边。satisfaction》《玩factors determining设施公司》的免费班车服务,班车服务机场的购物中心,游泳池和餐厅》。然而,11个因素消费者不满意的因素;房品质,清洁employees,食品产品和beverages操作问题,服务品质,facilities,价值比林斯,定价和广告usability。《dissatisfaction玩因子determining室的优质公司,残缺不全的amenities, facilities房间大小是一点不是美国和房间是soundproof音符。本研究报告的在线媒体可以提供酒店管理的宝贵信息,以确定消费者满意度和满意度因素,并要求改进酒店表现。满意因素,不满意因素,机场酒店,诱惑酒店
{"title":"FAKTOR PENENTU KEPUASAN DAN KETIDAKPUASAN KONSUMEN PADA INTERNATIONAL AIRPORT HOTELS DI BANDARA SOEKARNO HATTA TANGERANG","authors":"R. Wiastuti, Riyanti Teresa Tirto","doi":"10.30813/ncci.v0i0.1210","DOIUrl":"https://doi.org/10.30813/ncci.v0i0.1210","url":null,"abstract":"Tujuan penelitian ini adalah untuk mengetahui faktor kepuasan dan faktor ketidakpuasan konsumen terhadap International Airport Hotel di Bandara Soekarno Hatta Tangerang berdasarkan situs TripAdvisor dan Expedia.Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik analisis isi. Terdapat empat hotel yang menjadi objek penelitian, yaitu Bandara International Hotel, Swiss-Belhotel Airport Jakarta, Ibis Style Jakarta Airport, Ibis Budget Jakarta Airport. Teknik analisis isi dilakukan dengan menganalisis 534 ulasan yang mewakili kepuasan konsumen dan 112 ulasan yang mewakili ketidakpuasan konsumen, yang didapatkan dari dua platform hotel yaitu TripAdvisor dan Expedia. Hasil penelitian menjabarkan bahwa terdapat 12 faktor yang menentukan kepuasan konsumen yaitu fasilitas, lokasi, kualitas kamar, produk makanan dan minuman, kebersihan, kualitas pelayanan, nilai, desain, internet, suasana dan program keanggotaan. Faktor utama penentu kepuasan yaitu fasilitas terdiri dari layanan antar jemput gratis ke bandara, layanan antar ke pusat perbelanjaan, kolam renang dan restoran yang sesuai harapan.Sedangkan faktor yang menentukan ketidakpuasan konsumen terdiri dari 11 faktor yaitu kualitas kamar, kebersihan, karyawan, produk makanan dan minuman, masalah operasional, kualitas pelayana, fasilitas, nilai, penagihan, harga dan kegunaan produk. Faktor utama penentu ketidakpuasan yaitu kualitas kamar terdiri dari amenitiesyangtidak lengkap, fasilitas dan ukuran kamar tidak sesuai harapan dan kamar yang tidak kedap suara.Penelitian ini memberikan kontribusi bahwa ulasan pada media online dapat memberikan informasi bagi pihak manajemen hotel untuk mengenai faktor yang menyebabkan tamu puas dan tidak puas, sehingga dapat menjadi kajian untuk meningkatkan kinerja hotel. Kata Kunci: Faktor Kepuasan, Faktor Ketidakpuasan, Airport Hotel, Atribut Hotel  ABSTRACT:The purpose of this study is to determine the consumer satisfaction factors and dissatisfaction factors for International Airport Hotel in Soekarno Hatta Airport Tangerang based on TripAdvisor and Expedia sites. This research uses descriptive qualitative approach with content analysis. There are four hotels as research objects; International Airport Hotel, Swiss-Belhotel Airport Jakarta, Ibis Style Jakarta Airport, Ibis Budget Jakarta Airport. Content analysis techniques were conduct by analyzing 534 ulasan representing consumer satisfaction and 112 ulasan representing consumer dissatisfaction, obtained from two hotel platforms; TripAdvisor and Expedia. Plagiarsm checking is also done using TurnItIn software. The result of research shows that there are 12 factors that determine consumer satisfaction; facility, location, room quality, food and beverage product, hygiene, service quality, value, design, internet, atmosphere and membership program. The main factors determining the satisfaction of the facility consists of free shuttle service to the airport, shuttle service to the shopping center, swi","PeriodicalId":435865,"journal":{"name":"National Conference of Creative Industry","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133056949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PERANAN ASPEK EKONOMIS PARIWISATA KOTA BOGOR TERHADAP PENDAPATAN ASLI DAERAH 茂物市旅游在其本土收入方面的经济作用
Pub Date : 2018-09-05 DOI: 10.30813/ncci.v0i0.1196
Dina Mayasari, Sekti Rahardjo
This study aims to examine the role of the economic aspect of Bogor City tourism on Local Revenue (PAD), through the contribution of Hotel Taxes, Restaurant Taxes and Entertainment Taxes in Bogor City which are restricted in the period 2007-2017. Another goal is to find out whether there is an influence of each of the tourism business taxes on PAD and which is the most dominant influence. The research method used is a quantitative approach with data analysis techniques namely contribution analysis and simple linear regression analysis. Data collection was obtained from secondary data documentation from the Bogor City Regional Revenue and Tourism Agency, as well as from literature studies. The results obtained are the contribution ratio of the Bogor tourism sector to the PAD in the period 2007-2017 is 25.62% so that it can be categorized in the medium criteria. Hotel Tax, Restaurant Tax and Entertainment Tax in Bogor City partially have a positive and significant effect on PAD, while the most dominant variable is Restaurant Tax. Keywords: Hotel Tax, Restaurant Tax, Entertainment Tax, Economic Role, PAD Bogor City.
本研究旨在通过2007-2017年期间受到限制的茂物市酒店税、餐厅税和娱乐税的贡献,研究茂物市旅游业在经济方面对地方收入(PAD)的作用。另一个目的是找出每一种旅游营业税对PAD是否有影响,以及哪一种影响最主要。使用的研究方法是定量方法与数据分析技术,即贡献分析和简单的线性回归分析。数据收集来自茂物市地区税收和旅游局的二手数据文件以及文献研究。获得的结果是,在2007-2017年期间,茂物旅游部门对PAD的贡献率为25.62%,因此可以在中等标准中进行分类。茂物市的酒店税、餐厅税和娱乐税对PAD有部分正向显著影响,其中最主要的变量是餐厅税。关键词:酒店税,餐饮税,娱乐税,经济作用,PAD茂物城。
{"title":"PERANAN ASPEK EKONOMIS PARIWISATA KOTA BOGOR TERHADAP PENDAPATAN ASLI DAERAH","authors":"Dina Mayasari, Sekti Rahardjo","doi":"10.30813/ncci.v0i0.1196","DOIUrl":"https://doi.org/10.30813/ncci.v0i0.1196","url":null,"abstract":"This study aims to examine the role of the economic aspect of Bogor City tourism on Local Revenue (PAD), through the contribution of Hotel Taxes, Restaurant Taxes and Entertainment Taxes in Bogor City which are restricted in the period 2007-2017. Another goal is to find out whether there is an influence of each of the tourism business taxes on PAD and which is the most dominant influence. The research method used is a quantitative approach with data analysis techniques namely contribution analysis and simple linear regression analysis. Data collection was obtained from secondary data documentation from the Bogor City Regional Revenue and Tourism Agency, as well as from literature studies. The results obtained are the contribution ratio of the Bogor tourism sector to the PAD in the period 2007-2017 is 25.62% so that it can be categorized in the medium criteria. Hotel Tax, Restaurant Tax and Entertainment Tax in Bogor City partially have a positive and significant effect on PAD, while the most dominant variable is Restaurant Tax. Keywords: Hotel Tax, Restaurant Tax, Entertainment Tax, Economic Role, PAD Bogor City.","PeriodicalId":435865,"journal":{"name":"National Conference of Creative Industry","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132898065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
IDENTIFIKASI FUNGSI BAHASA YANG BERBASISKAN KEARIFAN LOKAL BALI PADA MATERI PEMBELAJARAN BAHASA INGGRIS PERHOTELAN BIDANG TATA HIDANG 确定以巴厘岛当地文化学习材料好客为基础的语言功能
Pub Date : 2018-06-30 DOI: 10.30813/NCCI.V0I0.1199
Ni Made Ayu Sulasmini, I. N. G. Astina
The values of local wisdom that are reflected in the service influences the satisfaction of tourists (Astina, 2017). Local wisdom is displayed in the daily life of the people, including the use of local languages. Bali as a cultural community certainly has that identity of language, in addition to religious and political systems, customs, tools, clothing, buildings and artwork. This study aims to identify the use of Balinese Language within the restaurant sequence of service. Kuta and Sanur are the sampling setting since the two are indicators of Tourism destination. The use of Balinese language expressions were also recognized from   the teaching and learning in the hospitality classroom to see the gap. The study displayed the use of Balinese Language ‘matur suksma’(=thank you)  in the sequence of service and is a subject of English Language material development in the area of food and beverage service. Keywords: Service, Local Wisdom, Language Function, Food and Beverage Service
服务中体现的当地智慧价值观影响着游客的满意度(Astina, 2017)。当地的智慧体现在人们的日常生活中,包括对当地语言的使用。巴厘岛作为一个文化社区,除了宗教和政治制度、习俗、工具、服装、建筑和艺术品之外,当然也有语言的特征。本研究旨在确定巴厘语在餐厅服务顺序中的使用。库塔和萨努尔作为样本设置,因为这两个城市是旅游目的地的指标。巴厘语表达的使用也从接待课堂的教与学中看出差距。该研究展示了巴厘语“matur suksma”(=谢谢)在服务顺序中的使用,是餐饮服务领域英语语言材料开发的主题。关键词:服务,地方智慧,语言功能,餐饮服务
{"title":"IDENTIFIKASI FUNGSI BAHASA YANG BERBASISKAN KEARIFAN LOKAL BALI PADA MATERI PEMBELAJARAN BAHASA INGGRIS PERHOTELAN BIDANG TATA HIDANG","authors":"Ni Made Ayu Sulasmini, I. N. G. Astina","doi":"10.30813/NCCI.V0I0.1199","DOIUrl":"https://doi.org/10.30813/NCCI.V0I0.1199","url":null,"abstract":"The values of local wisdom that are reflected in the service influences the satisfaction of tourists (Astina, 2017). Local wisdom is displayed in the daily life of the people, including the use of local languages. Bali as a cultural community certainly has that identity of language, in addition to religious and political systems, customs, tools, clothing, buildings and artwork. This study aims to identify the use of Balinese Language within the restaurant sequence of service. Kuta and Sanur are the sampling setting since the two are indicators of Tourism destination. The use of Balinese language expressions were also recognized from   the teaching and learning in the hospitality classroom to see the gap. The study displayed the use of Balinese Language ‘matur suksma’(=thank you)  in the sequence of service and is a subject of English Language material development in the area of food and beverage service. Keywords: Service, Local Wisdom, Language Function, Food and Beverage Service","PeriodicalId":435865,"journal":{"name":"National Conference of Creative Industry","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126049758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
期刊
National Conference of Creative Industry
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