Pub Date : 2020-07-31DOI: 10.18089/TMS.2020.160301
M. A. Fernández-Gámez, Elias Bendodo-Benasayag, J. R. Sánchez-Serrano, M. Pestana
Social media analysis is a powerful tool for tourism research that, at a relatively low cost, can be used to manage and process large datasets of comments, ratings, and shares from different online communities. However, the heterogeneous nature of unsolicited opinions, the complexity of natural language assessment, and differences in the characteristics of social-data sources hinder the accurate assessment of preferences. However, the use of solicited data sources, such as direct polling, is typically resource-intensive, time-consuming, and geographically limited. We analyze a hybrid approach that combines active polling with passive social media analysis to rate tourist experience. To this end, we present a novel multiple criteria decision analysis model for preference-extraction from solicited and unsolicited data. The proposed approach can significantly reduce the number of polls required to accurately assess the preferences of a community.
{"title":"Hybrid preference assessment for tourism research using solicited and unsolicited opinions: an application in rural tourism","authors":"M. A. Fernández-Gámez, Elias Bendodo-Benasayag, J. R. Sánchez-Serrano, M. Pestana","doi":"10.18089/TMS.2020.160301","DOIUrl":"https://doi.org/10.18089/TMS.2020.160301","url":null,"abstract":"Social media analysis is a powerful tool for tourism research that, at a relatively low cost, can be used to manage and process large datasets of comments, ratings, and shares from different online communities. However, the heterogeneous nature of unsolicited opinions, the complexity of natural language assessment, and differences in the characteristics of social-data sources hinder the accurate assessment of preferences. However, the use of solicited data sources, such as direct polling, is typically resource-intensive, time-consuming, and geographically limited. We analyze a hybrid approach that combines active polling with passive social media analysis to rate tourist experience. To this end, we present a novel multiple criteria decision analysis model for preference-extraction from solicited and unsolicited data. The proposed approach can significantly reduce the number of polls required to accurately assess the preferences of a community.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"7-13"},"PeriodicalIF":2.2,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46567621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-31DOI: 10.18089/TMS.2020.160303
Abdullah Uslu
This research is carried out in order to test the relationship between the service quality of restaurants, electronic word-of-mouth communication (eWOM), satisfaction and behavioral intention, and to analyze the moderator effect of the restaurant atmosphere in the relationship between service quality and eWOM. The population of the research is the local tourists who come to the restaurants located in the city center of Diyarbak?r. Questionnaires have been used to obtain the data of the research. The data has been analyzed using 385 surveys collected from restaurant customers using package programs (SPSS and AMOS). As a result of the analysis, service quality dimensions have been determined as 4 dimensions (tangibles, assurance, reliability and empathy) in restaurants. Then CFA (confirmatory factor analysis) and second order CFA, measurement model and path analyses have been carried out. According to the results of the analysis, it has been determined that the service quality dimensions of the restaurants have effects on satisfaction and eWOM. In addition, restaurant atmosphere has been found to have a moderator effect on the effect of service quality dimensions on eWOM in restaurants
{"title":"The relationship of service quality dimensions of restaurant enterprises with satisfaction, behavioural intention, eWOM, and the moderating effect of atmosphere","authors":"Abdullah Uslu","doi":"10.18089/TMS.2020.160303","DOIUrl":"https://doi.org/10.18089/TMS.2020.160303","url":null,"abstract":"This research is carried out in order to test the relationship between the service quality of restaurants, electronic word-of-mouth communication (eWOM), satisfaction and behavioral intention, and to analyze the moderator effect of the restaurant atmosphere in the relationship between service quality and eWOM. The population of the research is the local tourists who come to the restaurants located in the city center of Diyarbak?r. Questionnaires have been used to obtain the data of the research. The data has been analyzed using 385 surveys collected from restaurant customers using package programs (SPSS and AMOS). As a result of the analysis, service quality dimensions have been determined as 4 dimensions (tangibles, assurance, reliability and empathy) in restaurants. Then CFA (confirmatory factor analysis) and second order CFA, measurement model and path analyses have been carried out. According to the results of the analysis, it has been determined that the service quality dimensions of the restaurants have effects on satisfaction and eWOM. In addition, restaurant atmosphere has been found to have a moderator effect on the effect of service quality dimensions on eWOM in restaurants","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"23-35"},"PeriodicalIF":2.2,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47688966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-28DOI: 10.18089/TMS.2020.160304
D. Susilo
This study aims to understand how Southeast Asian Millennials become loyal to a flight booking website, using the results of an online survey and a E-loyalty model, and structural equation modeling. The findings show that good utilitarian features of websites can significantly increase brand equity and positive online experience (flow) of website users while good hedonic features of websites can significantly increase positive online experience and trust of website users. Brand equity, positive online experience and trust have a direct and significant effect on e-loyalty. When the brand equity of a website, positive online experience and trust of website users are higher, the e-loyalty of millennial customers towards the website is higher. The effect of utilitarian features on trust and hedonic features on brand equity are found to be insignificant. Nevertheless, all the other hypotheses are accepted. This study has successfully expanded Bilgihan’s E-loyalty model application to a different product (flight booking websites) and geographical location (Southeast Asia), proving its generalizability.
{"title":"Unpacking the influence of flight booking websites to e-loyalty: empirical evidence from South East Asian Millennials","authors":"D. Susilo","doi":"10.18089/TMS.2020.160304","DOIUrl":"https://doi.org/10.18089/TMS.2020.160304","url":null,"abstract":"This study aims to understand how Southeast Asian Millennials become loyal to a flight booking website, using the results of an online survey and a E-loyalty model, and structural equation modeling. The findings show that good utilitarian features of websites can significantly increase brand equity and positive online experience (flow) of website users while good hedonic features of websites can significantly increase positive online experience and trust of website users. Brand equity, positive online experience and trust have a direct and significant effect on e-loyalty. When the brand equity of a website, positive online experience and trust of website users are higher, the e-loyalty of millennial customers towards the website is higher. The effect of utilitarian features on trust and hedonic features on brand equity are found to be insignificant. Nevertheless, all the other hypotheses are accepted. This study has successfully expanded Bilgihan’s E-loyalty model application to a different product (flight booking websites) and geographical location (Southeast Asia), proving its generalizability.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"37-50"},"PeriodicalIF":2.2,"publicationDate":"2020-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44014898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-14DOI: 10.18089/tms.2020.160204
V. Costa
Over the past few years the rate of air transport use has increased, making it a crucial sector of activity in economic and tourism development. It has become essential to adapt airport infrastructures to the new requirements of demand. This study aims evaluate and quantify, in socio-economic terms, the impact of investment of an airport infrastructure expansion project. This research focused on a case study of the Oporto Airport, the investment in expanding the capacity of the entire airport infrastructure from three to 11 million passengers the expansion project of this airport, which ran from 2000 to 2007 and involved a total investment of €407 million. The methodology used is based on the economic evaluation, concretely applying the cost-benefit analysis method, which compares the social benefits and decision costs. According to the results obtained, the expansion project of Oporto Airport is expected to be a good investment from a socioeconomic viewpoint.
{"title":"Tourism and air transport - an economic evaluation of the Oporto Airport expansion project","authors":"V. Costa","doi":"10.18089/tms.2020.160204","DOIUrl":"https://doi.org/10.18089/tms.2020.160204","url":null,"abstract":"Over the past few years the rate of air transport use has increased, making it a crucial sector of activity in economic and tourism development. It has become essential to adapt airport infrastructures to the new requirements of demand. This study aims evaluate and quantify, in socio-economic terms, the impact of investment of an airport infrastructure expansion project. This research focused on a case study of the Oporto Airport, the investment in expanding the capacity of the entire airport infrastructure from three to 11 million passengers the expansion project of this airport, which ran from 2000 to 2007 and involved a total investment of €407 million. The methodology used is based on the economic evaluation, concretely applying the cost-benefit analysis method, which compares the social benefits and decision costs. According to the results obtained, the expansion project of Oporto Airport is expected to be a good investment from a socioeconomic viewpoint.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"35-42"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67678329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-14DOI: 10.18089/tms.2020.160205
J. M. Tavares, X. Tran, L. Pennington-Gray
The principal aim of this study was to verify which destination images of the ten most visited countries in the world in 2014 were rated by Brazilians who have never been to another country. A survey was applied to 263 respondents with the following variables: safety, the price of accommodation, the cost of transport, the duration of the trip, the economic stability of the destination, the political and social stability, the singular tourist attractions, the weather, the local infrastructure, and the friendliness of the local community. Using Partial Least Squares Path Modelling and ANOVA, six hypotheses were tested. The results obtained showed that those countries which are the nearest to Brazil were better evaluated (except for England and France). Safety, followed by the price of accommodation, and the cost of transportation, were the most important attributes of the images in the countries that were best evaluated by potential Brazilian tourists.
{"title":"Destination images of the ten most visited countries for potential Brazilian tourists","authors":"J. M. Tavares, X. Tran, L. Pennington-Gray","doi":"10.18089/tms.2020.160205","DOIUrl":"https://doi.org/10.18089/tms.2020.160205","url":null,"abstract":"The principal aim of this study was to verify which destination images of the ten most visited countries in the world in 2014 were rated by Brazilians who have never been to another country. A survey was applied to 263 respondents with the following variables: safety, the price of accommodation, the cost of transport, the duration of the trip, the economic stability of the destination, the political and social stability, the singular tourist attractions, the weather, the local infrastructure, and the friendliness of the local community. Using Partial Least Squares Path Modelling and ANOVA, six hypotheses were tested. The results obtained showed that those countries which are the nearest to Brazil were better evaluated (except for England and France). Safety, followed by the price of accommodation, and the cost of transportation, were the most important attributes of the images in the countries that were best evaluated by potential Brazilian tourists.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"43-50"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41534738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-14DOI: 10.18089/tms.2020.160203
T. S. Mondo, Osiris Marques, J. Gândara
The Rio 2016 Olympic Games was a mega event that changed the Brazilian tourism structure, particularly in the city of Rio de Janeiro. This article focuses on the evaluation of the quality of services offered to tourists, and the study analyzes tourists perceptions of quality. This is a quantitative, exploratory, descriptive research using a survey and based on the Tourqual indicators. Interviews of 1912 tourists were carried out throughout the event. Data were treated and analyzed by means of descriptive statistics, student's t-test for mean comparison and Spearman correlation to define which indicators most influenced the mega event’s overall score. The main results indicate that the event had an evaluation index of 9.28 and the indicators of comfort, beauty, acoustics and temperature of the Olympic venues, variety of activities and transportation, were the indicators that most influenced the positive perception of quality at the event. Normal 0 21 false false false PT-BR X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabela normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Liberation Serif","serif";}
{"title":"Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL","authors":"T. S. Mondo, Osiris Marques, J. Gândara","doi":"10.18089/tms.2020.160203","DOIUrl":"https://doi.org/10.18089/tms.2020.160203","url":null,"abstract":"The Rio 2016 Olympic Games was a mega event that changed the Brazilian tourism structure, particularly in the city of Rio de Janeiro. This article focuses on the evaluation of the quality of services offered to tourists, and the study analyzes tourists perceptions of quality. This is a quantitative, exploratory, descriptive research using a survey and based on the Tourqual indicators. Interviews of 1912 tourists were carried out throughout the event. Data were treated and analyzed by means of descriptive statistics, student's t-test for mean comparison and Spearman correlation to define which indicators most influenced the mega event’s overall score. The main results indicate that the event had an evaluation index of 9.28 and the indicators of comfort, beauty, acoustics and temperature of the Olympic venues, variety of activities and transportation, were the indicators that most influenced the positive perception of quality at the event. Normal 0 21 false false false PT-BR X-NONE X-NONE /* Style Definitions */ \u0000 table.MsoNormalTable \u0000 {mso-style-name:\"Tabela normal\"; \u0000 mso-tstyle-rowband-size:0; \u0000 mso-tstyle-colband-size:0; \u0000 mso-style-noshow:yes; \u0000 mso-style-priority:99; \u0000 mso-style-parent:\"\"; \u0000 mso-padding-alt:0cm 5.4pt 0cm 5.4pt; \u0000 mso-para-margin:0cm; \u0000 mso-para-margin-bottom:.0001pt; \u0000 mso-pagination:widow-orphan; \u0000 font-size:10.0pt; \u0000 font-family:\"Liberation Serif\",\"serif\";}","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"26-34"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45963009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-14DOI: 10.18089/tms.2020.160201
Thays Cristina Domareski-Ruiz, A. F. Chim-Miki, E. Añaña, Francisco Antônio dos Anjos
Tourism destination competitiveness is a multidimensional concept that is widely studied in the academic literature. The corruption affects countries' business environment, generating negative image and barriers, so hindering its' ability to compete as a global player. This paper analyses this relation in the tourism industry in a sample of South American countries through a comparison within a five-year period based on the Travel and Tourism Competitiveness Index (TTCI) with the variation of Corruption Perception Index (CPI). An exploratory analysis to verify the upward and downward in these monitors was performed. The relation between TTCI and CPI was verified by a regression analysis. This research contributes directly to addressing a topic rarely explored in the tourism area, the influence of corruption perception in destination competitiveness. The results confirm that corruption perception impacts on tourism competitiveness of countries, but in presence of strong sources of tourism attractiveness, such as Mega events, this relation was reduced.
{"title":"Impacts of mega-events on competitiveness and corruption perception in South American countries","authors":"Thays Cristina Domareski-Ruiz, A. F. Chim-Miki, E. Añaña, Francisco Antônio dos Anjos","doi":"10.18089/tms.2020.160201","DOIUrl":"https://doi.org/10.18089/tms.2020.160201","url":null,"abstract":"Tourism destination competitiveness is a multidimensional concept that is widely studied in the academic literature. The corruption affects countries' business environment, generating negative image and barriers, so hindering its' ability to compete as a global player. This paper analyses this relation in the tourism industry in a sample of South American countries through a comparison within a five-year period based on the Travel and Tourism Competitiveness Index (TTCI) with the variation of Corruption Perception Index (CPI). An exploratory analysis to verify the upward and downward in these monitors was performed. The relation between TTCI and CPI was verified by a regression analysis. This research contributes directly to addressing a topic rarely explored in the tourism area, the influence of corruption perception in destination competitiveness. The results confirm that corruption perception impacts on tourism competitiveness of countries, but in presence of strong sources of tourism attractiveness, such as Mega events, this relation was reduced.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"7-15"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48312430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-14DOI: 10.18089/tms.2020.160202
Mustafa Daskin, A. Tiril, A. Bozkurt
This study proposes to explore the economic, sociocultural, and environmental effects of coastal tourism development in a Turkish context. It adopts a quantitative approach and performed a random sampling technique. The survey data was collected from a sample of local people in Sinop/Turkey and total number of 252 utilizable questionnaires was gathered and analyzed through descriptive statistics. ANOVA test was also applied in order to compute the perceptional differences among demographical groups. The findings demonstrate that while majority of residents have positive perceptions in general, some agree with negative economic, sociocultural, and environmental effects of coastal tourism in the area. Specifically, they perceive that tourism raises the cost of products and services and as a result of an increase in living costs. ANOVA test shows that there were differences between educational groups in negative environmental impacts and age groups in positive economic impacts. In terms of sustainable coastal tourism, the present work procures further addition to tourism literature and also offers beneficial implications to industry practitioners.
{"title":"Coastal tourism development in Sinop as an emerging rural destination: A preliminary study from the residents’ perspective","authors":"Mustafa Daskin, A. Tiril, A. Bozkurt","doi":"10.18089/tms.2020.160202","DOIUrl":"https://doi.org/10.18089/tms.2020.160202","url":null,"abstract":"This study proposes to explore the economic, sociocultural, and environmental effects of coastal tourism development in a Turkish context. It adopts a quantitative approach and performed a random sampling technique. The survey data was collected from a sample of local people in Sinop/Turkey and total number of 252 utilizable questionnaires was gathered and analyzed through descriptive statistics. ANOVA test was also applied in order to compute the perceptional differences among demographical groups. The findings demonstrate that while majority of residents have positive perceptions in general, some agree with negative economic, sociocultural, and environmental effects of coastal tourism in the area. Specifically, they perceive that tourism raises the cost of products and services and as a result of an increase in living costs. ANOVA test shows that there were differences between educational groups in negative environmental impacts and age groups in positive economic impacts. In terms of sustainable coastal tourism, the present work procures further addition to tourism literature and also offers beneficial implications to industry practitioners.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"16-25"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45666079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper provides a comprehensive review of Scopus-indexed English language publications on entrepreneurship in cultural and creative industries and the arts, identifies research gaps, and gives directions for future research. The paper analyses 131 publications published in the period 1982 – 2019 through quantitative analysis of frequencies, cross-tables, and Chi-square test, and qualitative thematic analysis of the publications. Eight research domains were identified: 'Characteristics and motivation of entrepreneurs', 'Business models', 'Audience development', 'Use of information and communication technologies', 'Urban development', 'Public policy', 'Incubators and clusters' and 'Entrepreneurial education'. Findings show that two-thirds of the papers are based on empirical research, most of which is conducted in the U.K. From a managerial perspective, the conclusions are that cultural entrepreneur is gradually becoming a central figure in contemporary cultural processes that has the potential to fulfil market and audience needs, fill the emerging business niches, and contribute to the revitalisation of cities and regions. It identifies research gaps and formulates directions for future research.
{"title":"Cultural entrepreneurship: a review of the literature","authors":"Nevena Dobreva, Stanislav Ivanov","doi":"10.31235/osf.io/wntrx","DOIUrl":"https://doi.org/10.31235/osf.io/wntrx","url":null,"abstract":"This paper provides a comprehensive review of Scopus-indexed English language publications on entrepreneurship in cultural and creative industries and the arts, identifies research gaps, and gives directions for future research. The paper analyses 131 publications published in the period 1982 – 2019 through quantitative analysis of frequencies, cross-tables, and Chi-square test, and qualitative thematic analysis of the publications. Eight research domains were identified: 'Characteristics and motivation of entrepreneurs', 'Business models', 'Audience development', 'Use of information and communication technologies', 'Urban development', 'Public policy', 'Incubators and clusters' and 'Entrepreneurial education'. Findings show that two-thirds of the papers are based on empirical research, most of which is conducted in the U.K. From a managerial perspective, the conclusions are that cultural entrepreneur is gradually becoming a central figure in contemporary cultural processes that has the potential to fulfil market and audience needs, fill the emerging business niches, and contribute to the revitalisation of cities and regions. It identifies research gaps and formulates directions for future research.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"1 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2020-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41515968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-31DOI: 10.18089/TMS.2020.160101
Juan Tang, Jiayu Wu, B. Goh
Drawing on leisure coping theory, this study examines how negative impacts of sport events influence audiences’ subjective well-being, which further affects the support of the event. Leisure engagement is further employed to test its moderating effect of this relationship. By distributing questionnaires on-site during the on-going four days of the Macau Grand Prix 2018, 620 valid audiences were surveyed. The findings suggest that (a) audiences’ perceived negative impact of the Macau Grand Prix negatively influence their subjective well-being, (b) when the leisure engagement was low, the negative relationship between negative impact of the Macau Grand Prix and audiences’ subjective well-being was alleviated, and (c) the indirect effects of audiences’ perceived negative impact on support for sport events via subjective well-being was buffered by leisure engagement, such that the indirect effects were only found in dyads with lower leisure engagement, but not in dyads with higher leisure engagement. Theoretical contribution and practical implications for Macau government and organization of the Macau Grand Prix were also discussed.
{"title":"Exploring the influence of audiences’ subjective well-being in sport event: the moderating role of leisure engagement","authors":"Juan Tang, Jiayu Wu, B. Goh","doi":"10.18089/TMS.2020.160101","DOIUrl":"https://doi.org/10.18089/TMS.2020.160101","url":null,"abstract":"Drawing on leisure coping theory, this study examines how negative impacts of sport events influence audiences’ subjective well-being, which further affects the support of the event. Leisure engagement is further employed to test its moderating effect of this relationship. By distributing questionnaires on-site during the on-going four days of the Macau Grand Prix 2018, 620 valid audiences were surveyed. The findings suggest that (a) audiences’ perceived negative impact of the Macau Grand Prix negatively influence their subjective well-being, (b) when the leisure engagement was low, the negative relationship between negative impact of the Macau Grand Prix and audiences’ subjective well-being was alleviated, and (c) the indirect effects of audiences’ perceived negative impact on support for sport events via subjective well-being was buffered by leisure engagement, such that the indirect effects were only found in dyads with lower leisure engagement, but not in dyads with higher leisure engagement. Theoretical contribution and practical implications for Macau government and organization of the Macau Grand Prix were also discussed.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"7-16"},"PeriodicalIF":2.2,"publicationDate":"2020-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47362566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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