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Journal of Trust Research最新文献

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When the gig isn’t up: The importance (and relevance) of trust on gig workers’ performance and commitment 当零工还没有结束时:信任对零工员工的表现和承诺的重要性(和相关性)
IF 1.4 Q2 Psychology Pub Date : 2023-07-03 DOI: 10.1080/21515581.2023.2215747
Rachel L. Campagna, Jennifer A. Griffith
Millions of employees are now classified as gig workers – a subset of contingent employees with alternative employment arrangements. This type of work arrangement can be beneficial for both managers (e.g. cost savings, specialised skillsets) and employees (e.g. work preferences such as flexibility). Yet little research has addressed how trust for a manager might factor into gig workers’ performance when compared to traditional employees, perhaps because research has implied that trust is irrelevant to gig workers. We test this prediction across four studies to show that low trust is a double-edged sword with unfavourable and favourable outcomes. On the one hand, we find that less trust in the manager leads to lower performance and commitment among gig workers. Yet, on the other, we find that lower levels of trust help to offset or mitigate the harmful outcomes of trust violations, or unexpected, negative workplace events. Our findings highlight the important role of trust in this context of gig versus traditional workers.
数以百万计的雇员现在被归类为零工,这是一种有其他就业安排的临时雇员。这种类型的工作安排对管理者(例如节省成本,专业技能)和员工(例如工作偏好,如灵活性)都是有益的。然而,与传统员工相比,很少有研究涉及对经理的信任如何影响零工员工的表现,这可能是因为研究暗示信任与零工员工无关。我们通过四项研究验证了这一预测,表明低信任是一把双刃剑,既有不利的结果,也有有利的结果。一方面,我们发现对管理者的信任度降低会导致零工员工的绩效和承诺降低。然而,另一方面,我们发现较低的信任水平有助于抵消或减轻信任违反或意外的负面工作场所事件的有害结果。我们的研究结果强调了信任在零工与传统员工之间的重要作用。
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引用次数: 1
Existential insecurity and trust during the COVID-19 pandemic: The case of Germany COVID-19大流行期间存在的不安全感与信任:以德国为例
IF 1.4 Q2 Psychology Pub Date : 2023-06-19 DOI: 10.1080/21515581.2023.2223184
J. Delhey, Leonie C. Steckermeier, K. Boehnke, F. Deutsch, J. Eichhorn, U. Kühnen, C. Welzel
ABSTRACT In many, but not all situations it is easier to be trusting from a position of security. This paper addresses trust’s relationship with perceived insecurities induced by the coronavirus pandemic. Looking at social trust (trust in strangers) and institutional trust (trust in the government and in the public health-care system), we explore whether individuals’ trust is negatively or positively associated with economic fears and health fears. Using panel data from Germany for 2020, 2021, and 2022 we find in cross-sectional analysis that institutional trust – but not social trust – is strengthened by health fears and weakened by economic fears. Longitudinal analysis shows that changes in health fears – but not in economic fears – increase social and institutional trust. Our results indicate that only health fears are threatening enough to suspend the otherwise tight-knit syndrome of security and trust.
在许多情况下,但不是所有的情况下,处于安全地位的人更容易信任别人。本文探讨了信任与冠状病毒大流行引起的感知不安全感之间的关系。通过观察社会信任(对陌生人的信任)和机构信任(对政府和公共医疗保健系统的信任),我们探讨了个人的信任与经济恐惧和健康恐惧之间是负相关还是正相关。利用德国2020年、2021年和2022年的面板数据,我们在横断面分析中发现,机构信任(而不是社会信任)因健康担忧而增强,因经济担忧而减弱。纵向分析表明,健康恐惧的变化——而不是经济恐惧的变化——增加了社会和机构的信任。我们的研究结果表明,只有对健康的担忧才足以威胁到安全与信任的紧密结合。
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引用次数: 2
A review of experimental research on organizational trust 组织信任实验研究综述
IF 1.4 Q2 Psychology Pub Date : 2023-06-13 DOI: 10.1080/21515581.2023.2214202
Oliver Schilke, A. Powell, M. Schweitzer
ABSTRACT Trust profoundly shapes organisational, group, and dyadic outcomes. Reflecting its importance, a substantial and growing body of scholarship has investigated the topic of trust. Much of this work has used experiments to identify clear, causal relationships. However, in contrast to theoretical work that conceptualises trust as a multi-faceted (e.g. ability, benevolence, integrity), multi-level (e.g. interpersonal, intergroup), and dynamic construct, experimental scholarship investigating trust has largely investigated benevolence-based trust in dyadic relationships. As a result of the relatively limited set of paradigms experimental scholars have used to investigate trust, many questions related to different forms and types of trust remain un- and under-explored in experimental work. In this review, we take stock of the existing experimental trust scholarship and identify key gaps in our current understanding of trust. We call for future experimental work to investigate ability-based and integrity-based trust, to advance our understanding of the interplay between relationship history and trust, to study trust as a multi-level construct, to focus on the consequences of trust including the hazards of misplaced trust, and to study trust maintenance. To support these lines of inquiry, we introduce an ideal-typical process model to develop or adapt appropriate trust experiments.
摘要信任深刻地影响着组织、团队和二元结果。为了反映其重要性,越来越多的学者对信任这一主题进行了调查。这项工作的大部分都使用了实验来确定明确的因果关系。然而,与将信任概念化为多方面(如能力、仁爱、正直)、多层次(如人际关系、群体间)和动态结构的理论工作不同,研究信任的实验学术在很大程度上研究了二元关系中基于仁爱的信任。由于实验学者用来研究信任的范式相对有限,许多与不同形式和类型的信任有关的问题在实验工作中仍然没有得到充分的探索。在这篇综述中,我们评估了现有的实验信托奖学金,并确定了我们目前对信托的理解中的关键差距。我们呼吁未来的实验工作来研究基于能力和基于诚信的信任,促进我们对关系历史和信任之间相互作用的理解,将信任作为一个多层次的结构来研究,关注信任的后果,包括错位信任的危害,并研究信任的维持。为了支持这些调查,我们引入了一个理想的典型过程模型来开发或调整适当的信任实验。
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引用次数: 2
The lesser of two evils: Approaching trust with Bourdieu’s habitus 两害相权取其轻:用布迪厄的习惯接近信任
IF 1.4 Q2 Psychology Pub Date : 2023-05-23 DOI: 10.1080/21515581.2023.2203931
Jermaine S. Ma
ABSTRACT In this paper I borrow from sociological scholars and theories in order to approach trust(ing) with Bourdieu's habitus. I demonstrate the use of a conceptual framework comprised of three sociological theories in the context of a subset of women in urbanising Türkiye who belong to, what I call, a gecekondu habitus. Throughout this paper I discuss the necessity of viewing interpersonal trust in the context of lived experiences, which enables us to see the nuanced ways trust might express itself in unexpected ways. Specifically, I suggest that utilising Bourdieu's habitus is one way to centre and situate context in trust research. By using Bourdieu's habitus along with theories of social reproduction and social capital I position my study on interpersonal trust in context, elucidate the gecekondu habitus, and with empirical examples illuminate nuances of trust and vulnerability noting its embeddedness in social networks. Ultimately in this paper I show how layering sociological theories as lenses highlights a nuanced view of trusting for women that expresses itself in two ways: (1) trust as choosing between vulnerabilities in difficult choices; and (2) the process of trusting (in assessing trustworthiness) functioning similarly to social capital a la Bourdieu and Coleman.
本文借鉴社会学学者和理论,试图用布迪厄的习性来探讨信任问题。我展示了一个由三种社会学理论组成的概念框架的使用,这个概念框架是在基基ye城市化中的一部分女性的背景下使用的,这些女性属于我所说的geecekondu habitus。在本文中,我讨论了在生活经历的背景下看待人际信任的必要性,这使我们能够看到信任可能以意想不到的方式表达自己的微妙方式。具体来说,我建议利用布迪厄的习惯是在信任研究中集中和定位语境的一种方法。通过运用布迪厄的习惯以及社会再生产和社会资本理论,我将我对人际信任的研究置于语境中,阐明了geecekondu习惯,并通过实证例子阐明了信任和脆弱性的细微差别,并指出了其在社会网络中的嵌入性。最后,在本文中,我展示了分层社会学理论如何作为透镜突出了女性信任的微妙观点,这种观点以两种方式表达:(1)信任是在困难选择中的脆弱性之间做出选择;(2)信任过程(在评估可信度方面)的功能类似于社会资本(Bourdieu和Coleman)。
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引用次数: 1
Gender differences in the stability of trust and risk-taking 信任稳定性和冒险行为的性别差异
IF 1.4 Q2 Psychology Pub Date : 2023-05-16 DOI: 10.1080/21515581.2023.2199023
Doron Sonsino, M. Shifrin, Eyal Lahav
The individual willingness to trust is compared to the inclination to take lottery risk in six distinct scenarios, controlling the return distributions. Trust responds to changes in the admissible return levels, but exhibits significantly smaller responsiveness to return expectations compared to parallel risk-taking. Paired comparisons suggest that the investors sacrifice 5% of the expected payoff to trust anonymous responders. Trust is more calculated and volatile for males, while appearing relatively stable for females. The results connect with evidence regarding physiological differences between trust and risk-taking, and in addition suggest that trust is more of a distinctive trait for females compared to males. The paper broadly discusses the results and their implications, connecting to diverse streams in the trust literature.
在控制收益分布的六种不同情况下,将个体信任意愿与彩票风险倾向进行比较。信任对可接受回报水平的变化有反应,但与平行冒险相比,对回报预期的反应明显较小。配对比较表明,投资者牺牲了5%的预期收益来信任匿名应答者。对男性来说,信任是经过深思熟虑的,也是不稳定的,而对女性来说,信任则相对稳定。研究结果与信任和冒险之间的生理差异有关,此外还表明,与男性相比,信任对女性来说更像是一种独特的特征。本文广泛地讨论了结果及其含义,并与信任文献中的不同流相联系。
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引用次数: 1
Integration, culture, and trust: A case study of minority integration in Israeli academy 融合、文化与信任:以色列学术界少数民族融合个案研究
IF 1.4 Q2 Psychology Pub Date : 2023-01-02 DOI: 10.1080/21515581.2023.2167825
Ran Ben-Malka, Sharon Hadad, Reut Megidish
ABSTRACT This study examined the effects of joint academic study involving minority students from the Bedouin population in Israel with the general population on out-group and in-group trust. Using a modified version of the trust game as a serial game with complete information and 135 students from both populations in a joint academic programme, we found that the level of trust of the Bedouin students towards the general population decreases over time, despite their having assimilated into this group. We discuss the theoretical explanations and implications of this result, along with practical recommendations for introducing complementary steps to enhance trust over time between the two populations. The latter includes creating more social and academic encounters between the groups and offering better incentives for cross-sector collaboration. This study is the first to examine the development of trust over time in academia between different ethnic groups while the groups are in national conflict.
摘要本研究考察了以色列贝都因人口中的少数民族学生与普通人群的联合学术研究对群体外和群体内信任的影响。在一个联合学术项目中,使用一个经过修改的信任游戏版本作为一个具有完整信息的系列游戏,来自两个群体的135名学生,我们发现贝都因学生对普通人群的信任水平随着时间的推移而下降,尽管他们已经融入了这一群体。我们讨论了这一结果的理论解释和含义,以及引入补充步骤以随着时间的推移增强两个群体之间信任的实际建议。后者包括在群体之间创造更多的社会和学术接触,并为跨部门合作提供更好的激励。这项研究首次考察了不同种族群体在国家冲突中的信任随时间的推移在学术界的发展。
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引用次数: 1
The look in your eyes: The role of pupil dilation in disguising the perception of trustworthiness 你的眼神:瞳孔扩张在掩饰可信度感知中的作用
IF 1.4 Q2 Psychology Pub Date : 2023-01-02 DOI: 10.1080/21515581.2023.2165090
Matia Okubo, Kenta Ishikawa, Takato Oyama, Yoshihiko Tanaka
Pupil size reflects the cognitive and affective states of the beholder and thus shapes interpersonal impressions. Individuals with dilated pupils are evaluated more positively than those with constricted pupils. The present study investigated the role of pupil dilation in building interpersonal trust. We used face photographs taken by Okubo et al. (2017), in which models (N = 81) were posed as trustworthy persons for a photograph shown in an economic game. We measured the pupil diameter of each model’s photographs using image processing software. The pupils were dilated when the models expressed trustworthiness in their faces. Moreover, untrustworthy choices in an economic game predicted pupil dilation. As dilated pupils produce positive impressions, the results suggest that pupil dilation may be associated with concealing signals of trustworthiness. Untrustworthy individuals may use pupillary responses almost incapable of voluntary control to exploit others in social interactions.
瞳孔大小反映了观看者的认知和情感状态,从而塑造了人际印象。瞳孔扩大的个体比瞳孔缩小的个体得到更积极的评价。本研究调查了瞳孔扩张在建立人际信任中的作用。我们使用了大久保等人拍摄的面部照片。(2017),其中模型(N = 81)在经济游戏中的一张照片中被冒充为值得信赖的人。我们使用图像处理软件测量了每个模型照片的瞳孔直径。当模特们在脸上表现出可信度时,瞳孔放大了。此外,在经济游戏中,不可信的选择预示着瞳孔扩张。由于瞳孔扩张会产生积极的印象,研究结果表明,瞳孔扩张可能与隐藏可信度信号有关。不可靠的个体可能会利用瞳孔反应——几乎无法自愿控制——在社交互动中剥削他人。
{"title":"The look in your eyes: The role of pupil dilation in disguising the perception of trustworthiness","authors":"Matia Okubo, Kenta Ishikawa, Takato Oyama, Yoshihiko Tanaka","doi":"10.1080/21515581.2023.2165090","DOIUrl":"https://doi.org/10.1080/21515581.2023.2165090","url":null,"abstract":"Pupil size reflects the cognitive and affective states of the beholder and thus shapes interpersonal impressions. Individuals with dilated pupils are evaluated more positively than those with constricted pupils. The present study investigated the role of pupil dilation in building interpersonal trust. We used face photographs taken by Okubo et al. (2017), in which models (N = 81) were posed as trustworthy persons for a photograph shown in an economic game. We measured the pupil diameter of each model’s photographs using image processing software. The pupils were dilated when the models expressed trustworthiness in their faces. Moreover, untrustworthy choices in an economic game predicted pupil dilation. As dilated pupils produce positive impressions, the results suggest that pupil dilation may be associated with concealing signals of trustworthiness. Untrustworthy individuals may use pupillary responses almost incapable of voluntary control to exploit others in social interactions.","PeriodicalId":44602,"journal":{"name":"Journal of Trust Research","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41306407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing trust with injected health information in Poland’s healthcare system: Lay people versus healthcare workers 评估波兰医疗系统对注射健康信息的信任:非专业人员与医护人员
IF 1.4 Q2 Psychology Pub Date : 2023-01-02 DOI: 10.1080/21515581.2023.2182313
R. Lewandowski, A. Goncharuk, G. Cirella
Health information can influence patient trust and is vital to the healthcare system of a country. This study comparatively assesses trust levels within Poland’s healthcare system from two perspectives: non-healthcare workers (i.e. lay people) and healthcare workers. Four trust indicators, i.e. the payer, visiting or consulting with a physician, the medical profession, and hospitals are used to test trust volatility. The methodology combined a participant three-stage experiment by measuring level of trust, randomly separating participants into two groups – i.e. control and experimental – and testing whether observational changes were long-lasting. Results indicate that the level of trust of non-healthcare workers to the payer, a physician, and hospitals was susceptible to the information provided, while trust to the medical profession did not show sensitivity and almost did not change. Statistical analysis showed the non-healthcare workers trust level in all tested objects, apart from the medical profession, tended to return to their start values. Healthcare workers, on the other hand, had an overall higher level of trust in a physician, the medical profession, and hospitals. Overall, it can be concluded that the impact from the intervention in terms of hospitals was lower for the healthcare workers.
健康信息可以影响患者的信任,对一个国家的医疗保健系统至关重要。本研究从两个角度比较评估波兰医疗保健系统内的信任水平:非医疗工作者(即非专业人员)和医疗工作者。采用支付方、就诊或咨询医生、医疗行业和医院四个信任指标来测试信任波动。该方法结合了参与者三阶段实验,通过测量信任水平,将参与者随机分为两组(即对照组和实验组),并测试观察到的变化是否持久。结果表明,非卫生保健工作者对付款人、医生和医院的信任水平对所提供的信息敏感,而对医疗专业的信任没有表现出敏感性,几乎没有变化。统计分析显示,除医务人员外,非医务人员对所有测试对象的信任水平均趋于回归初始值。另一方面,医疗工作者对医生、医疗专业和医院的信任度总体较高。综上所述,医院方面的干预对医护人员的影响较低。
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引用次数: 0
Trust and trust-linked elements in the formation of tourism networks in Brazil and Spain 巴西和西班牙旅游网络形成中的信任和与信任相关的因素
IF 1.4 Q2 Psychology Pub Date : 2023-01-02 DOI: 10.1080/21515581.2023.2190900
David Leonardo Bouças da Silva, V. Hoffmann, L. Martínez-Cháfer
While there is evidence of the positive influence of trust in cooperation development, in situations where trust is unfeasible, trust-linked elements are needed. In this investigation, trust-linked elements are considered to be contracts, supporting institutions (SIs), and reciprocity. This research aims to determine the role of trust and/or trust-linked elements in the formation of tourism business networks of Brazil and Spain. A quantitative study, using structural equation modelling, was carried out on a sample of 307 lodging companies. The results show that trust remains a key element in the composition of both Brazilian and Spanish business networks, although trust alone may not sufficiently explain collaboration in the tourism industry. This strengthens the argument for employing trust-linked elements to promote cooperation. Contracts and SIs substitute trust, whereas reciprocity complements it. SIs, in particular, play a crucial role in fostering cooperation, without requiring trust or incurring transaction costs, which is a less obvious but nonetheless important service. Networks in tourism destinations are often diverse and adaptable, suggesting that cooperation is idiosyncratic and an ongoing, dynamic process. This investigation concludes that decision-making for enhancing networking capabilities must consider various possibilities aligned with the social embeddedness of the companies in the corresponding tourism destination.
尽管有证据表明信任对合作发展具有积极影响,但在信任不可行的情况下,需要与信任挂钩的要素。在这项调查中,与信任相关的要素被认为是合同、支持机构和互惠。本研究旨在确定信任和/或与信任相关的因素在巴西和西班牙旅游商业网络形成中的作用。采用结构方程模型对307家住宿公司进行了定量研究。研究结果表明,信任仍然是巴西和西班牙商业网络组成的关键因素,尽管仅凭信任可能无法充分解释旅游业的合作。这加强了利用与信任有关的要素来促进合作的论点。合同和SI取代了信任,而互惠则是对信任的补充。特别是SI在促进合作方面发挥着至关重要的作用,而不需要信任或产生交易成本,这是一项不那么明显但却很重要的服务。旅游目的地的网络往往是多样化和适应性强的,这表明合作是一个特殊的、持续的、动态的过程。这项调查得出的结论是,增强网络能力的决策必须考虑各种可能性,这些可能性与公司在相应旅游目的地的社会嵌入性相一致。
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引用次数: 0
Distrust: A critical review exploring a universal distrust sequence 不信任:一篇探讨普遍不信任序列的批判性评论
IF 1.4 Q2 Psychology Pub Date : 2023-01-02 DOI: 10.1080/21515581.2023.2184376
Frédérique E. Six, D. Latusek
ABSTRACT In this article, we review the distrust literature and explore whether the universal sequence for trust as outlined by Dietz (2011) and Dietz and Den Hartog (2006) is also true for distrust. Compared to trust, there is much less research on distrust, although the field has been rapidly developing in recent years. We argue that it is time to explore a universal sequence for distrust to take stock of current knowledge and to focus the empirical and conceptual research. There is sufficient evidence to suggest that such a universal sequence is a valuable framework for distrust research. This analytical exercise also forces us to identify tacit assumptions that frame and guide much of the current distrust (and trust) research. In so doing, we identify two main areas that require more attention: 1) the definition of distrust and its relation to trust and 2) the universal sequences and their dynamics. These findings lead to avenues for further research.
在本文中,我们回顾了不信任的文献,并探讨Dietz(2011)和Dietz and Den Hartog(2006)所概述的信任的普遍序列是否也适用于不信任。与信任相比,对不信任的研究要少得多,尽管这一领域近年来发展迅速。我们认为,现在是时候探索一个普遍的不信任序列,以评估当前的知识,并将重点放在实证和概念研究上。有足够的证据表明,这样一个普遍的序列是一个有价值的不信任研究框架。这种分析练习也迫使我们去识别那些框架和指导当前不信任(和信任)研究的隐性假设。在此过程中,我们确定了需要更多关注的两个主要领域:1)不信任的定义及其与信任的关系;2)普遍序列及其动态。这些发现为进一步的研究开辟了道路。
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引用次数: 1
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Journal of Trust Research
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