首页 > 最新文献

Public Relations Inquiry最新文献

英文 中文
Cardinal Mazarin’s Breviary of politics: Exploring parallelisms between the Baroque and public relations in a post-truth society 红衣主教马扎林的政治祈祷书:探索后真相社会中巴洛克和公共关系之间的相似性
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-24 DOI: 10.1177/2046147x20920805
César García
This article suggests we live in a neo-Baroque era of communication between organizations and publics. The 17th and 18th centuries are particularly rich in literature about the importance of building a reputation to get and retain power. These authors consider communication management, a key factor in how monarchs, princes, and governments must relate to their constituencies to make their power sustainable. A chief minister to the French kings Louis XIII and Louis XIV, Cardinal Mazarin’s Breviary of Politics offers a solid representation of Baroque thought on communication and power. A critical analysis of his book shows that many of the elements associated with Baroque art, a style born with a propagandistic purpose that appeals to irrationality and primary emotions through a combination of dramatic visual elements, could be found to have profound resemblances with the way public relations is practiced in our current post-truth era. This era shows how communication managers and leaders have been able to reach their objectives by being irrational, thanks to the echo chamber provided by both social media and mainstream media with their multiplicity of truths, where a community of like-minded individuals, sort of a correlate of the ‘believers’ in the Baroque period, are looking to confirm their preconceptions. The resemblances between Mazarin and Baroque’s simulation art, privileging appearances, the visual and emotional over facts, squares surprisingly well with how recent or current leaders such as Donald J. Trump, Boris Johnson or George W. Bush connect with the masses. Perhaps these political leaders are being irrational, but there is a rationality in using irrationality to their advantage.
这篇文章表明,我们生活在一个组织与公众沟通的新巴洛克时代。17和18世纪的文学作品尤其丰富,讲述了建立声誉对获得和保持权力的重要性。这些作者认为沟通管理是君主、王子和政府如何与他们的选民建立联系以使其权力可持续发展的关键因素。作为法国国王路易十三和路易十四的首席大臣,红衣主教马扎林的《政治祈祷书》为巴洛克式的交流和权力思想提供了坚实的代表。对他的书的批判性分析表明,巴洛克艺术的许多元素与我们当前后真相时代的公共关系实践方式有着深刻的相似之处。巴洛克艺术是一种带有宣传目的的风格,通过结合戏剧性的视觉元素来吸引非理性和原始情感。这个时代表明,沟通管理者和领导者是如何通过不理性的方式达到他们的目标的,这要归功于社交媒体和主流媒体提供的具有多样性真相的回音室,在那里,一群志同道合的人,有点像巴洛克时期的“信徒”,正在寻求证实他们的先入之见。马扎林和巴洛克的模拟艺术之间的相似之处是,将外表、视觉和情感置于事实之上,这与唐纳德·j·特朗普(Donald J. Trump)、鲍里斯·约翰逊(Boris Johnson)或乔治·w·布什(George W. Bush)等最近或现任领导人与大众的联系惊人地吻合。也许这些政治领导人是不理性的,但利用不理性为自己谋利也是理性的。
{"title":"Cardinal Mazarin’s Breviary of politics: Exploring parallelisms between the Baroque and public relations in a post-truth society","authors":"César García","doi":"10.1177/2046147x20920805","DOIUrl":"https://doi.org/10.1177/2046147x20920805","url":null,"abstract":"This article suggests we live in a neo-Baroque era of communication between organizations and publics. The 17th and 18th centuries are particularly rich in literature about the importance of building a reputation to get and retain power. These authors consider communication management, a key factor in how monarchs, princes, and governments must relate to their constituencies to make their power sustainable. A chief minister to the French kings Louis XIII and Louis XIV, Cardinal Mazarin’s Breviary of Politics offers a solid representation of Baroque thought on communication and power. A critical analysis of his book shows that many of the elements associated with Baroque art, a style born with a propagandistic purpose that appeals to irrationality and primary emotions through a combination of dramatic visual elements, could be found to have profound resemblances with the way public relations is practiced in our current post-truth era. This era shows how communication managers and leaders have been able to reach their objectives by being irrational, thanks to the echo chamber provided by both social media and mainstream media with their multiplicity of truths, where a community of like-minded individuals, sort of a correlate of the ‘believers’ in the Baroque period, are looking to confirm their preconceptions. The resemblances between Mazarin and Baroque’s simulation art, privileging appearances, the visual and emotional over facts, squares surprisingly well with how recent or current leaders such as Donald J. Trump, Boris Johnson or George W. Bush connect with the masses. Perhaps these political leaders are being irrational, but there is a rationality in using irrationality to their advantage.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"295 - 310"},"PeriodicalIF":1.8,"publicationDate":"2020-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147x20920805","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46715214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The man behind the woman: Publicity, celebrity public relations, and cultural intermediation 女人背后的男人:宣传、名人公关和文化中介
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147x20920821
E. Ciszek
Since the early 20th century, public relations has been implicated in the production and sustainment of celebrity. Celebrities rely on the work of publicists to strategically cast, produce, and place discourses within spheres of popular culture. Through an extended interview with Alan Nierob, publicist of transgender celebrity Caitlyn Jenner, this article is an analysis of celebrity public relations as a site of cultural intermediation. Drawing on Bourdieu’s notions of habitus, capital, and fields, this article sheds light on the practice of celebrity public relations to understand how publicists leverage cultural and social capital to construct legitimacy for their clients. This study contributes to a broader sociological understanding of celebrity public relations and opens new avenues for research in considering how publicity might translate into broader socio-political impacts.
自20世纪初以来,公共关系一直与名人的产生和维持有关。名人们依靠公关人员的工作,在流行文化的范围内战略性地塑造、制作和放置话语。通过对跨性别名人凯特琳·詹纳的公关艾伦·尼罗布的长期采访,本文分析了名人公共关系作为文化中介的场所。本文借鉴了布迪厄对习惯、资本和领域的概念,揭示了名人公关的实践,以了解公关人员如何利用文化和社会资本为客户构建合法性。这项研究有助于对名人公共关系进行更广泛的社会学理解,并为研究公众如何转化为更广泛的社交政治影响开辟了新的途径。
{"title":"The man behind the woman: Publicity, celebrity public relations, and cultural intermediation","authors":"E. Ciszek","doi":"10.1177/2046147x20920821","DOIUrl":"https://doi.org/10.1177/2046147x20920821","url":null,"abstract":"Since the early 20th century, public relations has been implicated in the production and sustainment of celebrity. Celebrities rely on the work of publicists to strategically cast, produce, and place discourses within spheres of popular culture. Through an extended interview with Alan Nierob, publicist of transgender celebrity Caitlyn Jenner, this article is an analysis of celebrity public relations as a site of cultural intermediation. Drawing on Bourdieu’s notions of habitus, capital, and fields, this article sheds light on the practice of celebrity public relations to understand how publicists leverage cultural and social capital to construct legitimacy for their clients. This study contributes to a broader sociological understanding of celebrity public relations and opens new avenues for research in considering how publicity might translate into broader socio-political impacts.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"135 - 154"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147x20920821","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41808986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Editorial 编辑
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147X20923209
Magda Pieczka
{"title":"Editorial","authors":"Magda Pieczka","doi":"10.1177/2046147X20923209","DOIUrl":"https://doi.org/10.1177/2046147X20923209","url":null,"abstract":"","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"133 - 134"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147X20923209","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45915937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
#sponsored: Consumer insights on social media influencer marketing #赞助:消费者对社交媒体影响者营销的见解
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147X20920816
Savannah Lee Coco, Stine Eckert
Through in-depth interviews with 15 women in the United States, this pilot study contributes to filling the gap in scholarship on consumer perceptions of sponsored content posted by social media influencers (SMI). We found women may follow social media influencers because of prior topic interests, perceived relatability, and authenticity. Social exchange and relationship management theories do not sufficiently account for purchasing decisions despite negative views of consumers. We argue for a new theory called Influencer-Follower Relationship Management Theory.
通过对美国15名女性的深入采访,这项试点研究有助于填补消费者对社交媒体影响者发布的赞助内容看法的学术空白。我们发现,女性可能会因为之前的话题兴趣、感知的相关性和真实性而关注社交媒体影响者。尽管消费者持负面看法,但社会交换和关系管理理论并不能充分解释购买决策。我们主张一种新的理论,称为影响者-追随者关系管理理论。
{"title":"#sponsored: Consumer insights on social media influencer marketing","authors":"Savannah Lee Coco, Stine Eckert","doi":"10.1177/2046147X20920816","DOIUrl":"https://doi.org/10.1177/2046147X20920816","url":null,"abstract":"Through in-depth interviews with 15 women in the United States, this pilot study contributes to filling the gap in scholarship on consumer perceptions of sponsored content posted by social media influencers (SMI). We found women may follow social media influencers because of prior topic interests, perceived relatability, and authenticity. Social exchange and relationship management theories do not sufficiently account for purchasing decisions despite negative views of consumers. We argue for a new theory called Influencer-Follower Relationship Management Theory.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"177 - 194"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147X20920816","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43933263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
Towards a Latin American perspective in PR theory and practice 面向拉美视角的公关理论与实践
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147x20933074
{"title":"Towards a Latin American perspective in PR theory and practice","authors":"","doi":"10.1177/2046147x20933074","DOIUrl":"https://doi.org/10.1177/2046147x20933074","url":null,"abstract":"","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"213 - 214"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147x20933074","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45870912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Voicing the organization on Instagram: Towards a performative understanding of employee voice 在Instagram上为组织发声:对员工声音的表演性理解
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147X20920820
Cecilia Cassinger, Åsa Thelander
Much is currently expected from what PR campaigns involving social media can accomplish with regard to strengthening employee voice. Previous research on voice as a specific approach to employee relations has primarily relied on the effects and mechanisms of voice. There is scant research dealing with the processes and practices of employee voice. This article outlines a performative approach to conceptualizing the practice of employee voice. It focuses on how employees perform voice in a PR campaign involving Instagram takeover. The campaign was launched by a complex organization in Scandinavia, aimed at countering negative attention in local news media and improving the reputation of the organization. This article analyses the conditions of voicing concerns in the campaign through the lens of a dramaturgical approach to social life. First, the findings indicate that voicing is a form of individual and collective performance through which the meaning of work and the campaign are negotiated in relation to both other participants and an imagined audience. Second, visual conventions and organizational culture were found to govern performances of voice on Instagram. Third, findings underscore the need to understand employee voice as a socially and culturally embedded practice.
目前,人们对涉及社交媒体的公关活动在加强员工声音方面所能取得的成就寄予厚望。以往对建言作为员工关系的一种特殊途径的研究主要依赖于建言的作用和机制。关于员工发声的过程和实践的研究很少。本文概述了一种概念化员工声音实践的行为方法。它关注的是员工如何在一场涉及接管Instagram的公关活动中发声。这项运动是由斯堪的纳维亚半岛的一个复杂组织发起的,目的是抵制当地新闻媒体的负面关注,提高该组织的声誉。本文通过对社会生活的戏剧化分析,分析了运动中表达关切的条件。首先,研究结果表明,发声是一种个人和集体的表现形式,通过发声,工作和活动的意义是与其他参与者和想象中的观众进行协商的。其次,我们发现视觉惯例和组织文化对Instagram上的声音表现起着支配作用。第三,研究结果强调,有必要将员工的声音理解为一种嵌入社会和文化的实践。
{"title":"Voicing the organization on Instagram: Towards a performative understanding of employee voice","authors":"Cecilia Cassinger, Åsa Thelander","doi":"10.1177/2046147X20920820","DOIUrl":"https://doi.org/10.1177/2046147X20920820","url":null,"abstract":"Much is currently expected from what PR campaigns involving social media can accomplish with regard to strengthening employee voice. Previous research on voice as a specific approach to employee relations has primarily relied on the effects and mechanisms of voice. There is scant research dealing with the processes and practices of employee voice. This article outlines a performative approach to conceptualizing the practice of employee voice. It focuses on how employees perform voice in a PR campaign involving Instagram takeover. The campaign was launched by a complex organization in Scandinavia, aimed at countering negative attention in local news media and improving the reputation of the organization. This article analyses the conditions of voicing concerns in the campaign through the lens of a dramaturgical approach to social life. First, the findings indicate that voicing is a form of individual and collective performance through which the meaning of work and the campaign are negotiated in relation to both other participants and an imagined audience. Second, visual conventions and organizational culture were found to govern performances of voice on Instagram. Third, findings underscore the need to understand employee voice as a socially and culturally embedded practice.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"195 - 212"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147X20920820","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48597038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
The contingency of corporate political advocacy: Nike’s ‘dream crazy’ campaign with Colin Kaepernick 企业政治宣传的偶然性:耐克(Nike)与科林·卡佩尼克(Colin Kaepernick)的“疯狂梦想”活动
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-05-01 DOI: 10.1177/2046147X20920802
Jochen Hoffmann, Karina Nyborg, Charlotte Averhoff, Simone Olesen
An emerging field of research views Corporate Political Advocacy (CPA) as a communication strategy that responds to the challenges of public relations in divided societies. CPA takes a political position in public and, by doing so, appears to deliberately alienate some of its stakeholders. This study challenges the assumption that CPA discards a unifying epideictic rhetoric in favour of agonistic politics. The investigated case is Nike’s Dream Crazy campaign starring American football player Colin Kaepernick, whose protest against race discrimination in the United States sparked a heated public debate. Although the critical analysis of the campaign and responses on Twitter reveal deep political cleavages, Nike is concurrently engaged in unchallenged communication praising the hyper-individualism of a market ideology. The epideictic contingency of Nike’s CPA undermines the social cause ostensibly at the heart of the campaign: the fight against racial discrimination.
一个新兴的研究领域认为,企业政治倡导(CPA)是一种应对分裂社会中公共关系挑战的沟通策略。CPA在公开场合表明了自己的政治立场,这样做似乎有意疏远了一些利益相关者。这项研究挑战了CPA放弃统一的流行病修辞而赞成对抗政治的假设。被调查的案件是由美国橄榄球运动员科林·卡佩尼克(Colin Kaepernick)主演的耐克“疯狂梦想”(Dream Crazy)广告,他对美国种族歧视的抗议引发了激烈的公众辩论。尽管对该活动的批判性分析和Twitter上的回应揭示了深刻的政治分歧,但耐克同时也在进行无可争议的传播,赞扬市场意识形态的超个人主义。耐克CPA的流行病偶然性破坏了这场运动表面上的核心社会事业:反对种族歧视。
{"title":"The contingency of corporate political advocacy: Nike’s ‘dream crazy’ campaign with Colin Kaepernick","authors":"Jochen Hoffmann, Karina Nyborg, Charlotte Averhoff, Simone Olesen","doi":"10.1177/2046147X20920802","DOIUrl":"https://doi.org/10.1177/2046147X20920802","url":null,"abstract":"An emerging field of research views Corporate Political Advocacy (CPA) as a communication strategy that responds to the challenges of public relations in divided societies. CPA takes a political position in public and, by doing so, appears to deliberately alienate some of its stakeholders. This study challenges the assumption that CPA discards a unifying epideictic rhetoric in favour of agonistic politics. The investigated case is Nike’s Dream Crazy campaign starring American football player Colin Kaepernick, whose protest against race discrimination in the United States sparked a heated public debate. Although the critical analysis of the campaign and responses on Twitter reveal deep political cleavages, Nike is concurrently engaged in unchallenged communication praising the hyper-individualism of a market ideology. The epideictic contingency of Nike’s CPA undermines the social cause ostensibly at the heart of the campaign: the fight against racial discrimination.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"155 - 175"},"PeriodicalIF":1.8,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147X20920802","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43413385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Book Review: Simon Collister and Sarah Roberts-Bowman, Visual Public Relations: Strategic Communication beyond Text 书评:Simon Collister和Sarah Roberts Bowman,《视觉公共关系:超越文本的战略沟通》
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-01-01 DOI: 10.1177/2046147x19882552
T. Thomson
{"title":"Book Review: Simon Collister and Sarah Roberts-Bowman, Visual Public Relations: Strategic Communication beyond Text","authors":"T. Thomson","doi":"10.1177/2046147x19882552","DOIUrl":"https://doi.org/10.1177/2046147x19882552","url":null,"abstract":"","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"129 - 130"},"PeriodicalIF":1.8,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147x19882552","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45869538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Critical and nonmainstream approaches to legitimacy, issues, and crisis 对合法性、问题和危机的批判性和非主流方法
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-01-01 DOI: 10.1177/2046147x19896408
Damion Waymer
{"title":"Critical and nonmainstream approaches to legitimacy, issues, and crisis","authors":"Damion Waymer","doi":"10.1177/2046147x19896408","DOIUrl":"https://doi.org/10.1177/2046147x19896408","url":null,"abstract":"","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"3 - 5"},"PeriodicalIF":1.8,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147x19896408","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45083782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Contextual awareness on organizational crises: National context and crisis attribution 组织危机的情境意识:国家情境与危机归因
IF 1.8 Q1 COMMUNICATION Pub Date : 2020-01-01 DOI: 10.1177/2046147X19845421
Hui Zhao
This study examines the influences of national contexts on crisis attribution to address the recent appeal for a more contextually sensitive perspective in crisis communication research. Specifically, this study revisits the situational crisis communication theory (SCCT) in the Chinese context by taking an online discussion on Weibo about a high-profile homicide in a McDonald’s restaurant as the case. Built on the framing theory and categorization of national contexts, an inductive framing analysis of 100 top forwarded posts demonstrates a complex negotiation process of context-embedded frames and its significant impacts on crisis attribution. The model of SCCT is then refined by integrating national contexts into the concept of ‘modifier’. Implications for both theory and practice are also discussed.
本研究考察了国家背景对危机归因的影响,以应对最近对危机传播研究中更具背景敏感性的视角的呼吁。具体而言,本研究以微博上一场关于麦当劳餐厅高调凶杀案的在线讨论为例,重新审视了中国背景下的情境危机沟通理论。基于框架理论和国家背景分类,对100篇转发量最高的帖子进行归纳框架分析,展示了背景嵌入框架的复杂谈判过程及其对危机归因的重大影响。然后,通过将国家背景纳入“修饰语”的概念,对SCCT的模型进行了改进。文中还讨论了对理论和实践的启示。
{"title":"Contextual awareness on organizational crises: National context and crisis attribution","authors":"Hui Zhao","doi":"10.1177/2046147X19845421","DOIUrl":"https://doi.org/10.1177/2046147X19845421","url":null,"abstract":"This study examines the influences of national contexts on crisis attribution to address the recent appeal for a more contextually sensitive perspective in crisis communication research. Specifically, this study revisits the situational crisis communication theory (SCCT) in the Chinese context by taking an online discussion on Weibo about a high-profile homicide in a McDonald’s restaurant as the case. Built on the framing theory and categorization of national contexts, an inductive framing analysis of 100 top forwarded posts demonstrates a complex negotiation process of context-embedded frames and its significant impacts on crisis attribution. The model of SCCT is then refined by integrating national contexts into the concept of ‘modifier’. Implications for both theory and practice are also discussed.","PeriodicalId":44609,"journal":{"name":"Public Relations Inquiry","volume":"9 1","pages":"61 - 79"},"PeriodicalIF":1.8,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/2046147X19845421","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44367863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
期刊
Public Relations Inquiry
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1