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The effect of environmentally‐friendly practices on hotel customers: The case of Trabzon, Turkey 环境友好型实践对酒店顾客的影响:以土耳其特拉布宗为例
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.071
İsmail Çalık
The goal of this study is to find out how green product quality, green hotel image, green customer satisfaction, and green customer loyalty are interconnected. Customers staying in green hotels in Trabzon make up the population of the study. The survey approach was utilized to collect the data used in the study. The convenience sampling method was utilized in the study, and 304 people were contacted. Prior to arriving at the hospitality facility, approximately two‑thirds of the participants did not know whether the facility was an environmentally‑friendly hotel. Green product quality, green customer satisfaction, and green customer loyalty are all positively related, according to the findings. Furthermore, there is a relationship among green corporate image, green customer satisfaction, and green customer loyalty. Finally, enhancing green consumer satisfaction increases green customer loyalty.
本研究的目的是找出绿色产品品质、绿色酒店形象、绿色顾客满意度和绿色顾客忠诚度之间的相互关系。住在特拉布宗绿色酒店的顾客构成了这项研究的对象。采用调查方法收集研究中使用的数据。本研究采用方便抽样的方法,共联系了304人。在到达接待设施之前,大约三分之二的参与者不知道该设施是否是环保酒店。研究发现,绿色产品品质、绿色顾客满意、绿色顾客忠诚皆为正相关。绿色企业形象、绿色顾客满意、绿色顾客忠诚之间存在一定的关系。最后,提高绿色消费者满意度可以提高绿色消费者忠诚度。
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引用次数: 0
Dentro y fuera del cubo blanco. Las consecuencias del Guggenheim Bilbao como modelo turístico en el siglo XXI. Reflexiones en torno a la arquitectura de museos 在白色的立方体里和外面。古根海姆毕尔巴鄂作为21世纪旅游模式的后果。对博物馆建筑的思考
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.024
Álvaro Notario Sánchez
Museum architecture has recently become important as a trend in mass tourism and for this reason, the most renowned architects on the international scene are called upon to design new museum projects and to remodel historical ones. The implications on urban planning, the connection with the city in which it is located, its population and political and economic strategies are the keys to understanding the dynamic role of the museum and its importance in the current tourism model. In addition to raising these reflections on the current role of museum architecture, the accent of this study focuses on a biblio‑ graphic review of the Guggenheim Bilbao as a paradigm of mass cultural tourism, to later analyze the consequences it has had on the various attempts to replicate this tourist and cultural model in some cities in northern Spain. The particular case of each of the examples studied helps us to understand the common origin of their success or failure: the importance of a solid and sustainable museum project. With all this, and based on the reflections of O’Doherty in his work “Inside the white cube”, it is intended to provide a critical perspective on the issues raised.
博物馆建筑最近成为大众旅游的重要趋势,因此,国际上最著名的建筑师被要求设计新的博物馆项目和改造历史博物馆。对城市规划的影响,与所在城市的联系,其人口和政治经济战略是理解博物馆动态作用及其在当前旅游模式中的重要性的关键。除了提出这些关于博物馆建筑当前角色的思考之外,本研究的重点是对毕尔巴鄂古根海姆博物馆作为大众文化旅游典范的文献回顾,随后分析它对西班牙北部一些城市复制这种旅游和文化模式的各种尝试所产生的后果。所研究的每个例子的特殊案例有助于我们理解它们成功或失败的共同根源:一个坚实和可持续的博物馆项目的重要性。所有这些,并基于O 'Doherty在他的作品“Inside the white cube”中的反思,它旨在为所提出的问题提供一个批判性的视角。
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引用次数: 1
Literary Cinematic Tourism: New clues of the Brazilian Literature influences on Film Tourism development in Brazil 文学电影旅游:巴西文学对巴西电影旅游发展影响的新线索
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.067
Maria Jaqueline Elicher, Carla C. L. Fraga
The relationship between cinema and literature is permanent from film’s beginnings, with film adaptations stealing fire from great works. This paper analyses the relationship between film and tourism, focusing on the role of Brazilian literature’s influences in this context. Storytelling as a tool and the relevance of “travel with a purpose” are additional subjects discussed in relation to this type of tourism. This is an exploratory study that uses textual analysis (word clouds and similarity analysis). The textual corpus is formed by the synopsis of films based on Brazilian literature (n=25). The results show new clues for the understanding of a promising market niche in audiovisual tourism in Brazil: Literary Film Tourism (LCT in Brazilian).
电影和文学之间的关系从电影诞生之初就是永恒的,电影改编从伟大的作品中汲取灵感。本文分析了电影与旅游之间的关系,重点研究了巴西文学在这一背景下的影响。讲故事作为一种工具和“有目的的旅行”的相关性是与这种类型的旅游相关的额外主题。这是一项使用文本分析(词云和相似度分析)的探索性研究。文本语料库由基于巴西文学的电影摘要组成(n=25)。研究结果为理解巴西视听旅游中一个有前景的利基市场提供了新的线索:巴西文学电影旅游(LCT)。
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引用次数: 0
Diagnóstico participativo de la cadena de valor del destino: el caso del turismo comunitario del Agroparque Los Soches 目的地价值链的参与式诊断:Los Soches农业公园社区旅游案例
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.037
Esperanza Padilla Murcia, Hellen Rocío Murillo Franco
The objective of this research was to contribute toward the community tourism of the Ag‑ roparque Los Soches (APS) in Bogotá, Colombia through a participatory diagnosis. For this, the qualitative‑ ‑descriptive‑interpretive case study was used as a research method. The data of the study was collected, mainly, through an interview relating to the tourist value chain of the destination. As a result, the current state of community tourism in Agroparque Los Soches was obtained, as well as the identification of its problems, the construct of participation in action strategies, as well as their prioritisation. By way of main conclusions, it was observed how, through participatory diagnosis, the community became involved and took responsibility for the APS problems, and strengthened their collective management organisation by turning these needs into a pertinent action strategy, which allowed them to improve in the community tourism sector
本研究的目的是通过参与式诊断,为哥伦比亚波哥大的社区旅游做出贡献。为此,采用定性-描述性-解释性案例研究作为研究方法。本研究的数据主要是通过对目的地旅游价值链的访谈来收集的。结果,获得了Agroparque Los Soches社区旅游的现状,并确定了其问题,制定了参与行动战略及其优先次序。通过主要结论,观察到通过参与性诊断,社区如何参与并承担APS问题的责任,并通过将这些需求转化为相关的行动战略来加强其集体管理组织,从而使他们能够改善社区旅游部门
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引用次数: 0
La construcción de los productos turísticos alternativos en la comunidad de San Francisco Oxtotilpan, México. Estudio sobre los valores y significados de la población 在墨西哥的旧金山Oxtotilpan社区建设替代旅游产品。研究人口的价值和意义
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.076
Joana Zarza Ballina, Maribel Osorio García, Alejandro Mantecón
"In the tourist planning of a destination, it is common to consider technical items and physical characteristics of the territory, however, the influence of social items, which have a central role in the development of the activity, is little appreciated. Therefore, the objective of this document is to distinguish the values and subjective meanings of the members of the rural community of San Francisco Oxtotilpan, Mexico, to establish their influence in the conformation of the alternative tourism products they offer. The research is qualitative, based on the social construction of reality by Berger and Luckmann. The in‑depth interview was used as a research technique and the Lalive model was applied to interpret the results. An ethos called “Indigenous Peasant” was identified, whose profile is subdivided into two aspects: a “traditional” one, characterized by inflexible conservatism and attachment to traditions, and a “renewed” one, open to the new and proud of your culture; the latter is the manager of the construction of tourist products in the place."
“在旅游目的地的旅游规划中,通常会考虑技术项目和领土的自然特征,然而,在活动发展中发挥核心作用的社会项目的影响却很少得到重视。因此,本文件的目的是区分墨西哥旧金山Oxtotilpan农村社区成员的价值观和主观意义,以确定他们在他们提供的替代旅游产品的构成中的影响力。该研究是定性的,基于伯杰和卢克曼对现实的社会建构。采用深度访谈作为研究方法,采用Lalive模型对结果进行解释。一种被称为“土著农民”的精神气质被确定,其形象被细分为两个方面:一个是“传统的”,其特点是顽固的保守主义和对传统的依恋,另一个是“更新的”,对新的文化开放并为自己的文化感到自豪;后者是当地旅游产品建设的管理者。
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引用次数: 0
Coordinación público privada en la implementación de programas a nivel local. Caso centros comerciales a cielo abierto (Mar del Plata, Argentina) 在地方一级执行方案的公私协调。露天购物中心案例(阿根廷马德普拉塔)
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.051
Mariangel Cacciutto
The link between commerce and tourism is widely known, given the need for shops and services for the development of the activity and due to the consideration of commercial streets as recreational tourist attractions. Thus, this article set out to analyze public‑private coordination in the implementation of the Centros Comerciales a Cielo Abierto program in the city of Mar del Plata (Argentina), taking into account the resources put into play by each actor, in what is considered a governance process. It is a qualitative study, which has an interpretative approach, while taking into account the point of view of the actors involved from the use of semi‑structured inter‑ views; this information was collated and complemented with that from secondary sources. Regarding the results of the case, implementation could be achieved due to a favorable local context of government support, available financial resources, and a structure of fluid relationships between the intervening actors. The change in munici‑ pal management, as well as the lack of confidence on the part of merchants about the impact of the program, are factors that have influenced its discontinuity.
商业和旅游业之间的联系是众所周知的,因为商业活动的发展需要商店和服务,而且考虑到商业街道是娱乐旅游景点。因此,本文分析了在阿根廷马德普拉塔市实施“商业中心”项目时的公私协调情况,考虑到每个参与者在所谓的治理过程中投入的资源。这是一项定性研究,采用解释性方法,同时考虑到使用半结构化访谈的参与者的观点;这些资料经过核对,并得到第二手资料的补充。关于案例的结果,由于政府支持的有利地方环境、可用的财政资源以及干预行为者之间流动关系的结构,可以实现实施。市政管理的变化,以及商家对该计划的影响缺乏信心,都是导致该计划中断的因素。
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引用次数: 0
New sustainable practices in health and wellness tourism destinations focused on the quality of life and wellbeing 健康和保健旅游目的地的新可持续做法侧重于生活质量和福祉
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.058
Ricardo Jorge da Costa Guerra, F. Trentin, Carolina Vila -Chã
This work presents new practices that can be followed in health and wellness tourism destinations, with a greater focus on promoting human wellbeing, based on the strategy presented for the Caldas da Cavaca Thermal Spa Resort in Portugal. In this study, the methodology used was based on empirical data collection. Four techniques were used, namely a benchmarking strategy, complemented by questionnaires to managers of thermal spas, and a questionnaire survey aimed at the clients and managers of Caldas da Cavaca. In this strategy, a set of 40 strategic actions were defined. These actions are in line with the policies and strategies defined by public decision‑making international, national, regional and local organizations. In this sense, with regard to the promotion of quality of life and wellbeing, it is possible to highlight 14 measures that strengthen this orientation. Caldas da Cavaca should position itself as an innovative, attractive thermal wellness destination that invites a healthy lifestyle, in a calm and peaceful environment in interaction with nature
这项工作提出了新的做法,可以在健康和保健旅游目的地遵循,更注重促进人类福祉,基于战略提出的卡尔达斯达卡瓦卡温泉度假村在葡萄牙。在本研究中,使用的方法是基于实证数据收集。使用了四种技术,即基准策略,辅以对温泉浴场经理的问卷调查,以及针对Caldas da Cavaca客户和经理的问卷调查。在这个战略中,定义了一套40个战略行动。这些行动符合国际、国家、区域和地方公共决策组织制定的政策和战略。从这个意义上说,在促进生活质量和福祉方面,有可能强调加强这一方向的14项措施。卡尔达斯达卡瓦卡应该将自己定位为一个创新的,有吸引力的热健康目的地,邀请健康的生活方式,在平静和平的环境中与自然互动
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引用次数: 1
Hospitality, Sustainable Tourism and Local Development 酒店,可持续旅游和地方发展
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.086
E. Gonçalves
Editorial
编辑
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引用次数: 0
Cientificidade nos estudos do turismo. Teorias, dicotomias e o desafio da consolidação epistemológica 旅游研究的科学性。理论、二分法与认识论巩固的挑战
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.040
Eliane Avelina de Azevedo Sampaio
Tourism as a field of disciplinary study has theoretical propositions and epistemological knowl‑ edge capable of elevating it to the status of a science. Various researchers have carried out analyses that show the fragility of tourism as a possible science, and postulate theories that contribute to the advance‑ ment of studies in the area. Thus, this article is aimed at building a line of analysis, focusing on the empiri‑ cal repetition of theories and concepts that portray tourism as a multidisciplinary, interdisciplinary and transdisciplinary area of study. In addition to the importance of overcoming paradigmatic issues towards an epistemological consolidation. Methodologically, it his theoretical and exploratory, using bibliographic and electronic research to chart the maturing of tourism studies and to reflect the intrinsic complexity of the area. In the end, it appears that different fields of knowledge may interact at different levels of complexity under a multi‑inter‑trans disciplinary perspective in tourism. However, there is a need for an overall philosophy in order to produce cohesion toward forming an independent science.
旅游作为一个学科研究领域,其理论命题和认识论知识能够将其提升到一门科学的地位。许多研究人员进行了分析,表明旅游业的脆弱性可能是一门科学,并提出了有助于推进该领域研究的理论。因此,本文旨在建立一条分析线,重点关注将旅游业描绘为一个多学科、跨学科和跨学科研究领域的理论和概念的经验重复。除了克服范式问题对认识论巩固的重要性。在方法上,它是理论性的和探索性的,使用书目和电子研究来描绘旅游研究的成熟,并反映该地区的内在复杂性。最后,在旅游的多学科交叉视角下,不同的知识领域可能在不同的复杂程度上相互作用。然而,为了形成一门独立的科学,需要一种整体的哲学。
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引用次数: 0
Parque Geológico Sanagasta (La Rioja, Argentina): Acciones de conservación y gestión del turismo Sanagasta地质公园(阿根廷拉里奥哈):保护行动和旅游管理
IF 0.3 Q4 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.25145/j.pasos.2022.20.063
Victoria Salvadeo, W. Medina, Lucas E Fiorelli
The geological‑paleontological heritage of a region represents a component on which tourist activ‑ ity can be based. The objective of this study is to show how the policies created at all levels of government directly or indirectly affect the sustainable development of tourist activity in natural protected areas (ANP) with paleontological heritage. The area under analysis in this case is the Dinosaur Park contained within the Geological Park Sanagasta (PGS), La Rioja, Argentina, ANP with tourism based on paleontological findings. By way of method, we used analytical, critical review of policies devoted to conservation, protection, and subsequent tourism development around these sites. Some of the main results are: norms lacking regulation for stakeholder participation to be operational for tourism in conservation units. It is believed necessary to achieve shared management (public‑private community‑State) in pursuit of adequate tourism management.
一个地区的地质古生物遗产是旅游活动的基础。本研究的目的是展示各级政府制定的政策如何直接或间接地影响具有古生物遗产的自然保护区(ANP)旅游活动的可持续发展。本案例中分析的区域是阿根廷拉里奥哈萨纳加斯塔地质公园(PGS)内的恐龙公园,该公园的旅游业基于古生物学的发现。通过方法,我们对这些遗址周围的保护、保护和随后的旅游开发政策进行了分析性、批判性的审查。一些主要结果是:缺乏利益相关者参与规范的规范在保护单位的旅游业中可操作。人们认为有必要实现共同管理(公共-私人-社区-国家),以实现适当的旅游管理。
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引用次数: 0
期刊
Pasos-Revista de Turismo y Patrimonio Cultural
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