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Understanding Motivations, Employability Skills, Employment Aspiration, and Training of Hospitality Management Undergraduates 了解酒店管理本科生的动机、就业技能、就业愿望和培训
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-10-27 DOI: 10.3727/154427220x15971786398810
Abuelkassem A. A. Mohammad
University graduates are a major source for the hospitality workforce. Despite this, relevant studies show that a large share of hospitality management undergraduates are not motivated, qualified, or committed to work in the hospitality field after graduation. The aim of this study is threefold: (1) to examine the direct effect of the motivations of undergraduates for majoring in hospitality management on both their employability skills and employment aspiration; (2) to test the mediation effect of employment aspiration on the linkage between motivations of undergraduates and their employability skills; (3) to examine the moderation effect of practical training on the relationship between motivations of undergraduates and their employability skills as well as on the relationship between motivations of undergraduates and their employment aspiration. A self-report questionnaire survey was administered among junior and senior hospitality management undergraduates in Egypt. Based on collected data from 342 participants, this study employed PLS-SEM to test the conceptual model and hypotheses. The results showed that motivations of undergraduates have a significant positive impact on both employment aspiration and employability skills. The results also confirmed the positive moderation effect of practical training on the linkage between motivations and employability skills. The findings help educational institutions to understand and exploit motivations of undergraduates to stimulate their work commitment and employability skills, which reflects positively on the hospitality labor market.
大学毕业生是酒店业劳动力的主要来源。尽管如此,相关研究表明,很大一部分酒店管理本科生在毕业后没有动力,没有资格,也没有决心在酒店领域工作。本研究的目的有三个:(1)探讨酒店管理专业大学生的就业动机对其就业技能和就业愿望的直接影响;(2)检验就业意愿在大学生就业动机与就业能力之间的中介作用;(3)考察实践训练对大学生就业动机与就业技能、大学生就业动机与就业愿望之间关系的调节作用。在埃及的初级和高级酒店管理本科生中进行了自我报告问卷调查。基于342名被试的数据,本研究采用PLS-SEM对概念模型和假设进行检验。结果表明,大学生动机对就业愿望和就业技能均有显著的正向影响。研究结果还证实了实践培训对动机与就业技能之间的联系具有正向调节作用。研究结果有助于教育机构了解和利用大学生的动机,以激发他们的工作承诺和就业技能,这对酒店业劳动力市场产生了积极的影响。
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引用次数: 3
Community Empowerment and Conservation Through Ecotourism: A Case of Bhitarkanika Wildlife Sanctuary, Odisha, India 通过生态旅游增强社区权能和保护:以印度奥迪沙的Bhitakanika野生动物保护区为例
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-10-27 DOI: 10.3727/154427220x15990732245655
M. Das, Bani Chatterjee
Ecotourism is a type of sustainable tourism that aims at conservation of the environment through maintaining a balance between conservation and empowerment of local residents. However, for developing countries like India, proper implementation of ecotourism is questionable. The present study has selected Bhitarkanika Wildlife Sanctuary (BKWS), Odisha, India, which is the second largest mangrove ecosystem in India. An attempt is made to examine how far ecotourism has been successful in empowering the locals socially, culturally, and psychologically through their involvement in different organizations and its implications in achieving the conservation goals. Both primary and secondary data were used in the study. The study uses a variety of econometric techniques and case studies for finding the results. The study finds that with the creation of employment opportunities locals also have been made aware for participation in community development programs, including ecodevelopment clubs and self-help groups. However, these organizations have failed to empower the communities. Although some positive attitudes have come in discussions, the results mostly indicate that ecotourism certainly has not met the principles of empowerment. Organizational participation has therefore not been successful for the reduction of dependence on natural resources in Bhitarkanika. The support of the locals is highly essential for successful conservation policy. Thus, proper strategies need to be designed for an inclusive ecotourism approach in BKWS and beyond, one that is socially effective, psychologically and politically empowered, culturally progressive, and environmentally sustainable.
生态旅游是一种可持续旅游,旨在通过在保护和增强当地居民权能之间保持平衡来保护环境。然而,对于像印度这样的发展中国家来说,生态旅游的适当实施是值得怀疑的。本研究选择了印度奥迪沙的比塔卡尼卡野生动物保护区(BKWS),该保护区是印度第二大红树林生态系统。试图研究生态旅游在多大程度上成功地通过参与不同的组织,在社会、文化和心理上增强了当地人的能力,以及它对实现保护目标的影响。研究中同时使用了初级和次级数据。该研究使用了各种计量经济学技术和案例研究来寻找结果。研究发现,随着就业机会的创造,当地人也意识到参与社区发展计划,包括生态发展俱乐部和自助团体。然而,这些组织未能赋予社区权力。尽管讨论中出现了一些积极的态度,但结果大多表明,生态旅游肯定不符合赋予权力的原则。因此,组织参与未能成功减少比塔卡尼卡对自然资源的依赖。当地人的支持对成功的保护政策至关重要。因此,需要为BKWS及其他地区的包容性生态旅游方法设计适当的战略,这种方法具有社会效益、心理和政治力量、文化进步和环境可持续性。
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引用次数: 2
Determinants of Tourism Arrivals to Uzbekistan: Evidence from Dyadic Data 乌兹别克斯坦旅游人数的决定因素:来自Dyadic数据的证据
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-10-27 DOI: 10.3727/154427220x15990732245718
Raufhon Salahodjaev, N. Safarova, N. Usmanova
This research note aims to offer novel evidence on the factors predicting tourism flows to Uzbekistan. We estimate the gravity model for the tourism arrivals to Uzbekistan from 169 nations that span from 2005 to 2018. In line with extant research, the results suggest that market size and common borders positively impact tourism arrivals. In contrast, transportation cost is a significant barrier to international tourism flows to Uzbekistan.
本研究报告旨在为预测乌兹别克斯坦旅游流量的因素提供新的证据。我们估计了2005年至2018年169个国家到乌兹别克斯坦旅游的重力模型。与现有研究一致,结果表明市场规模和共同边界对旅游人数有积极影响。相比之下,运输费用是国际旅游流入乌兹别克斯坦的一个重大障碍。
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引用次数: 2
Exploring Push and Pull Motivations of Russian Tourists to Turkey 俄罗斯游客赴土耳其旅游的推拉动机研究
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15912253254419
Aslıhan Dursun Cengizci, G. Başer, S. Karasakal
Diverse studies have focused on understanding the travel motivations of tourists, yet few explain the specific travel motivations of Russian tourists. In this regard, this study aims to explore the push and pull factors that motivate Russian tourists to visit Antalya, Turkey. Escape was regarded as the most important push factors, while the appealing outdoors was found to be the most important pull factor. An importance–performance analysis suggests that hotel services need to be improved. Regression analyses show that overall satisfaction was mostly affected by satisfaction with hotel services, while positive word-of-mouth and revisit intentions were affected the most by satisfaction with the appealing outdoors. Lastly, correlation analysis was used to discover interconnections between the push and pull motivation factors. Recommendations are provided for tourism authorities.
各种各样的研究都集中在了解游客的旅游动机上,但很少有研究解释俄罗斯游客的具体旅游动机。因此,本研究旨在探讨俄罗斯游客赴土耳其安塔利亚旅游的推拉因素。逃避被认为是最重要的推动因素,而吸引人的户外活动被认为是最重要的拉动因素。一项重要性-绩效分析表明,酒店服务需要改进。回归分析表明,总体满意度主要受酒店服务满意度的影响,而积极的口碑和再次访问意愿受户外吸引力满意度的影响最大。最后,通过相关分析发现推拉激励因素之间的联系。向旅游当局提供了建议。
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引用次数: 4
Adapting Herzberg: Predicting Attendees' Motivation, Satisfaction, and Intention to Revisit a Festival in Cameroon Using an Ordered Logit Approach 适应Herzberg:使用有序Logit方法预测与会者重访喀麦隆音乐节的动机、满意度和意图
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15845838896323
T. Tichaawa, L. Idahosa
Festivals have, increasingly, become an important research focus in tourism. This study adapts Herzberg's two-factor theory to determine the satisfaction levels of attendees at the Festival of Arts and Culture (FESTAC), held in Limbe, Cameroon. Specifically, it investigated how the above are influenced by their a priori motivations to attend the event, and how their levels of satisfaction, in turn, affect their revisit intentions. Using survey data collected from 324 participants at the Festival, the study employed various specifications of the ordered logit model to predict the odds of attendees' satisfaction levels and revisit intentions, based on their motivation for attending the event. The findings confirm the applicability of the Herzberg theory in evaluating the relationship between the participants' motivation factors and their related satisfaction levels. Consistent with the existing literature, their satisfaction levels were also found to influence their return intentions significantly. The results also emphasize the moderating effect of expenditure considerations on the attendees' satisfaction levels. The findings, which have implications for both the event planners and the festival organizers, highlight the superiority of unique festival "motivators" in predicting satisfaction levels, suggesting that event planners focus on such characteristics if they intend to increase the attendees' satisfaction levels.
节日越来越成为旅游业的一个重要研究热点。本研究采用赫兹伯格的双因素理论来确定在喀麦隆林贝举行的艺术与文化节(FESTAC)与会者的满意度。具体而言,它调查了上述人如何受到他们参加活动的先验动机的影响,以及他们的满意度如何反过来影响他们的重访意图。该研究利用从324名艺术节参与者那里收集的调查数据,采用有序logit模型的各种规格,根据参与者参加活动的动机,预测他们的满意度和重访意愿的几率。研究结果证实了赫兹伯格理论在评估参与者的动机因素与其相关满意度之间的关系方面的适用性。与现有文献一致,他们的满意度水平也对他们的回归意愿产生了显著影响。研究结果还强调了支出因素对与会者满意度的调节作用。这些发现对活动策划人和节日组织者都有影响,突出了独特的节日“激励因素”在预测满意度方面的优势,表明如果活动策划人打算提高参与者的满意度,他们就应该关注这些特征。
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引用次数: 8
Characterizing Tourism Destination and Policies Forward: The Case in Bantayan Island, Philippines 旅游目的地特征及政策前瞻——以菲律宾班塔延岛为例
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15912253254428
Kafferine D. Yamagishi, A. M. Tiu, Reciel Ann B. Tanaid, Maria Esther F. Medalla, E. M. Jabilles, Shirley Ann A. Caballes, Dharyll Prince M. Abellana, Celbert M. Himang, L. Ocampo
This work reports a holistic tourism destination assessment of Bantayan Island (Philippines) using an expanded tourism area life cycle (TALC) model. The expanded TALC contains five evaluation areas: destination characteristics, marketing response, economic impact, social impact, and environmental impact. Using various sources of evidence, findings suggest that Bantayan Island is positioned in the involvement stage of the TALC model. However, specific areas yield different results as the island is in the development–consolidation stage for destination characteristics, involvement–development for marketing response, involvement for economic impacts, development for social impacts, and involvement for environmental impacts. With these findings, various policy insights for destination management are offered, such as establishing carrying capacity, embracing a proactive marketing content and marketing analytics, managing resiliency of the locals and the tourism industry, integrating local culture in tourism packages, and reducing material and energy use and waste generation. These insights can be extended to other tourism destinations with similar conditions, particularly in developing countries.
本工作报告了使用扩展旅游区生命周期(TALC)模型对班塔延岛(菲律宾)的旅游目的地进行的整体评估。扩大后的TALC包含五个评估领域:目的地特征、市场反应、经济影响、社会影响和环境影响。利用各种证据来源,研究结果表明班塔扬岛处于TALC模型的参与阶段。然而,由于该岛正处于开发阶段——目的地特征的整合阶段、参与阶段——市场反应的开发、经济影响的参与、社会影响的开发和环境影响的参与,特定地区产生了不同的结果。根据这些发现,为目的地管理提供了各种政策见解,如建立承载能力,采用积极主动的营销内容和营销分析,管理当地人和旅游业的弹性,将当地文化融入旅游套餐,减少材料和能源使用以及废物产生。这些见解可以推广到其他条件相似的旅游目的地,特别是发展中国家。
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引用次数: 5
Motivation, Behaviors, and Travel Activities of Beer Tourists 啤酒游客的动机、行为与旅游活动
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15912253254437
M. J. Stone, Roberta Garibaldi, Andrea Pozzi
This article explores the demand side of beer tourism, in particular the characteristics of travelers motivated by beer experiences using a survey of American leisure travelers (N = 562). Travelers motivated by beer (called "beer tourists" or "beer travelers") can be considered a distinct market segment. They take part in both food tourism (e. g., taking a food or beverage tour) and many general tourism activities (e. g., attending major events, attending performing arts events) at a higher rate than other leisure travelers. This fits within cultural omnivore theory, and beer tourists can be considered "cultural omnivores" participating in activities not solely related with their primary travel motivation. While traveling, beer tourists also reported spending 42% more per day on food and beverage than other leisure travelers, indicating their value to destinations. Practical implications for destinations include cross-marketing and promotion, as beer-motivated tourists spend money across a wide variety of experiences. Theoretical implications are also discussed.
本文通过对美国休闲旅行者(N = 562)的调查,探讨了啤酒旅游的需求方,特别是受啤酒体验激励的旅行者的特征。以啤酒为动力的旅行者(被称为“啤酒游客”或“啤酒旅行者”)可以被认为是一个独特的细分市场。与其他休闲旅行者相比,他们参加食品旅游(例如,参加食品或饮料旅游)和许多一般旅游活动(例如,参加重大活动,参加表演艺术活动)的比例更高。这符合文化杂食理论,啤酒游客可以被认为是“文化杂食者”,他们参与的活动不仅仅与他们的主要旅游动机有关。在旅行期间,啤酒游客每天在食品和饮料上的支出也比其他休闲游客高出42%,这表明他们对目的地的价值。对目的地的实际影响包括交叉营销和推广,因为受啤酒驱动的游客会在各种各样的体验中花钱。本文还讨论了理论意义。
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引用次数: 6
Time for Reset? Covid-19 and Tourism Resilience 重置时间?新冠肺炎与旅游业恢复力
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15926147793595
G. Prayag
As a rapidly evolving global pandemic, COVID-19 provides several opportunities for tourism researchers to study the resilience of the tourism industry from a socioecological system perspective. Pandemics are not new and, similar to other crises and disasters, can have lasting impacts on individuals, businesses, communities, and nations. This article offers ways to explore how COVID-19 could affect different aspects of tourism resilience, adopting a three-level approach (macro, meso, and micro). While recognizing that these three levels are not necessarily mutually exclusive, interactions between them can be a worthy area of research in itself. This article proposes a research agenda on COVID-19 and tourism system resilience and contributes to further understanding of scale of change (temporal and spatial), impacts, and resilience. The article identifies, for example, resilience of destinations, organizations, and tourists as important areas of future research in relation to the pandemic. However, theoretical advancements and managerial implications of such research should not be sacrificed at the expense of the opportunities that the context of COVID-19 presents. It is time for reset not only for the tourism industry but also for tourism researchers.
作为一种快速演变的全球流行病,新冠肺炎为旅游研究人员提供了从社会生态系统角度研究旅游业韧性的几个机会。流行病并不是什么新鲜事,与其他危机和灾难一样,它可能对个人、企业、社区和国家产生持久影响。本文采用三级方法(宏观、中期和微观)探讨新冠肺炎如何影响旅游业恢复力的不同方面。虽然认识到这三个层次不一定相互排斥,但它们之间的相互作用本身就是一个值得研究的领域。本文提出了关于新冠肺炎和旅游系统复原力的研究议程,并有助于进一步理解变化的规模(时间和空间)、影响和复原力。例如,这篇文章将目的地、组织和游客的复原力确定为未来与疫情相关的重要研究领域。然而,不应以牺牲新冠肺炎带来的机会为代价,牺牲此类研究的理论进步和管理影响。现在不仅是旅游业的时候了,也是旅游研究人员的时候了。
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引用次数: 97
Muslim Tourist Religiosity, Perceived Values, Satisfaction, and Loyalty 穆斯林旅游者的宗教信仰、感知价值、满意度和忠诚度
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15845838896341
Alexander Preko, Iddrisu Mohammed, Leeford Edem Kojo Ameyibor
This study investigates the relationships among Muslim tourists' perceived values, satisfaction, loyalty, and the moderating effect of religiosity. These relationships are explored with a sample of 396 Ghanaian Muslim tourists visiting Larabanga Mosque. Structural equation modeling and multigroup analysis were used to explore the relationships and the moderating effect of the studied variables. The results revealed that perceived values of Muslim had positive effects on tourist satisfaction and tourist satisfaction had a positive influence on loyalty. However, quality and social values had negative effects on satisfaction. In addition, the significant moderating effect of Muslim religiosity on the relationship between perceived value and tourist satisfaction was established. The results of the study validate the viability of Islamic tourism practices that would build positive intention to revisit or recommend destinations among potential Muslim tourists for future Islamic tourism market. Theoretical and practical implications of the findings are also discussed.
本研究探讨穆斯林游客的感知价值、满意度、忠诚度与宗教信仰的调节作用之间的关系。这些关系是通过396名加纳穆斯林游客参观Larabanga清真寺的样本来探索的。采用结构方程模型和多组分析探讨了研究变量之间的关系和调节作用。结果表明,穆斯林价值观感知对游客满意度有正向影响,游客满意度对游客忠诚度有正向影响。然而,质量和社会价值观对满意度有负面影响。此外,穆斯林宗教信仰对感知价值与游客满意度之间的关系具有显著的调节作用。研究结果验证了伊斯兰旅游实践的可行性,这将为未来的伊斯兰旅游市场在潜在的穆斯林游客中建立重新访问或推荐目的地的积极意愿。本文还讨论了研究结果的理论和实践意义。
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引用次数: 8
Overtourism: An Analysis of Its Coverage In the Media by Using Framing Theory 过度旅游:基于框架理论的媒体报道分析
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-08-04 DOI: 10.3727/154427220x15845838896314
Connor Clark, Gyan P. Nyaupane
The purpose of this study is to obtain a deeper understanding of how the media frames the recent overtourism phenomenon and to theorize the impacts of such framing on policy making and mitigation by using framing theory. We conducted a content analysis of 85 media articles to compare the negative impacts of overtourism across destination types. The results revealed media reports of critical environmental impacts at national parks, beach destinations, and archaeological sites; high socioeconomic impacts at archaeological sites, island destinations, and urban destinations; and high infrastructural impacts at national parks, archaeological sites, and island destinations. Differences in the severity of impacts by destination type have implications for destination planning and management frameworks. We also used Entman's classification of frames to analyze the media's portrayal of the phenomenon. Results revealed that the media overemphasizes redefining overtourism and fails to cover a range of possible solutions for properly managing the complex issue, especially by major news sources. These findings suggest that the media continuously redefines overtourism as a new phenomenon and oversimplifies its complexity, which prevents addressing the root cause of the problem and misleads policy implications. Theoretical implications of media framing are discussed, as are remedial strategies for destination management.
本研究的目的是更深入地了解媒体如何构建最近的过度旅游现象,并利用框架理论将这种框架对政策制定和缓解的影响理论化。我们对85篇媒体文章进行了内容分析,以比较不同目的地类型过度旅游的负面影响。结果揭示了媒体对国家公园、海滩目的地和考古遗址的严重环境影响的报道;对考古遗址、岛屿目的地和城市目的地的高社会经济影响;对国家公园、考古遗址和岛屿目的地的基础设施造成严重影响。不同目的地类型的影响严重程度的差异对目的地规划和管理框架有影响。我们也使用恩特曼的框架分类来分析媒体对这一现象的描述。结果显示,媒体过分强调重新定义过度旅游,未能涵盖适当管理复杂问题的一系列可能解决方案,特别是主要新闻来源。这些发现表明,媒体不断将过度旅游重新定义为一种新现象,并过度简化其复杂性,这阻碍了解决问题的根本原因,并误导了政策含义。讨论了媒介框架的理论含义,以及目的地管理的补救策略。
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引用次数: 5
期刊
Tourism Review International
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