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Domestic Tourism Statistics: A Comparative Analysis of Demand Data Coverage and Method 国内旅游统计:需求数据覆盖率和方法的比较分析
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220x15791346544752
Adla Ragab, S. D. Smith, A. Ragab, S. Meis
Domestic tourism is the mainstay of tourism demand for many destinations. However, it does not receive as much attention as international tourism does in either academic or governmental research. There is no global database on domestic tourism statistics and no global view of overall volume and value trend statistics based on integrated measurements that include both domestic and international tourism travel. To begin to address this lacuna, this article assesses the domestic tourism demand data coverage and methods in 20 selected countries. Through exploratory comparative analyses and based on the findings, the study develops a list of critical success indicators to be used as inputs to a data-driven strategy for domestic tourism. This list includes 17 indicators grouped into three categories (basic data, indices, and market intelligence data). Furthermore, the study proposes methodological aspects to be considered when measuring domestic tourism: data source, the operational definition of usual environment, sampling techniques, and data collection methods. These proposed aspects offer potential guidelines to countries that plan to conduct new domestic tourism surveys or to improve current survey methodologies.
国内旅游是许多旅游目的地的主要需求。然而,无论是在学术研究还是政府研究中,它都没有像国际旅游那样受到重视。目前没有关于国内旅游统计的全球数据库,也没有基于包括国内和国际旅游在内的综合测量的总体数量和价值趋势统计的全球视图。为了开始解决这一空白,本文评估了20个选定国家的国内旅游需求数据覆盖范围和方法。通过探索性的比较分析,并基于研究结果,本研究制定了一系列关键的成功指标,作为国内旅游数据驱动战略的输入。该列表包括17个指标,分为三类(基本数据、指数和市场情报数据)。此外,研究还提出了测量国内旅游时应考虑的方法方面:数据来源、通常环境的操作定义、抽样技术和数据收集方法。这些建议的方面为计划进行新的国内旅游调查或改进目前调查方法的国家提供了潜在的指导方针。
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引用次数: 1
Introduction: Special Issue on Domestic Tourism in Asia 简介:亚洲国内旅游特刊
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220X15845838896305
Gyan P. Nyaupane, Cody Morris Paris, X. Li
Although there is some variation in the ratios between domestic and international tourism reported by organizations such as the United Nations World Tourism Organization (UNWTO) and the World Travel and Tourism Council (WTTC), it is generally agreed that domestic tourism represents around 80% of world tourist arrivals. In terms of tourist spending, it is estimated that domestic tourist spending contributes between 71% to 75% of total travel spending worldwide. The WTTC (2018) reported that in 2017 domestic tourism accounted for 73% of the global tourism spending of USD3.971 trillion, a clear testament to the importance of domestic tourism to the global economy. Since these numbers are based on historic data and domestic tourism is growing faster than international tourism, the actual number of domestic tourist flows and its economic impact could be much higher. There has been a large surge in domestic tourism in Asia in the last few decades, which has been attributed to a rise in the middle class, particularly in populous countries like China and India, the region being the fastest growing economy in the world, and a high cultural value of travel (Chan, 2006; Skanavis & Sakellari, 2011; UNWTO, 2012; Wu, Zhu & Xu, 2000). China is now the global leader in domestic tourism spending, surpassing the United states. Over the past decade, China’s domestic tourism spending has quadrupled to more than USD800 billion (WTTC, 2018).
虽然联合国世界旅游组织(UNWTO)和世界旅游理事会(WTTC)等组织报告的国内和国际旅游之间的比例有所不同,但人们普遍认为,国内旅游占世界游客人数的80%左右。在旅游消费方面,据估计,国内旅游消费占全球旅游消费总额的71%至75%。WTTC(2018)报告称,2017年国内旅游占全球旅游支出3.971万亿美元的73%,这清楚地证明了国内旅游对全球经济的重要性。由于这些数字是基于历史数据,而且国内旅游的增长速度快于国际旅游,因此国内旅游流量的实际数量及其经济影响可能要高得多。在过去的几十年里,亚洲国内旅游业出现了大幅增长,这归因于中产阶级的崛起,特别是在中国和印度等人口众多的国家,该地区是世界上经济增长最快的地区,旅游的文化价值很高(Chan, 2006;Skanavis & Sakellari, 2011;UNWTO, 2012;吴,朱,徐,2000)。中国现在已经超过美国,成为国内旅游消费的全球领导者。在过去十年中,中国国内旅游支出翻了两番,达到8000多亿美元(WTTC, 2018)。
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引用次数: 1
Thailand's New Approach of Domestic Tourism for The Sustainability of Military Bases: A Critique of Restricted Areas Turned Into Leisure Destinations 泰国军事基地可持续发展的国内旅游新途径:对限制区域变成休闲目的地的批评
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220x15835131172105
K. Muangasame, S. Amnuay-ngerntra
Military forces in Thailand have had an important role in national defense, social development, and environmental protection for many years. Military-based tourism is a new form of domestic tourism in Thailand. Within this trend, the article aims to explore the occurrence of "military tourism" in Thailand and propose a military-based tourism development model, adapted from Ritchie and Crouch's model to a case study at Sattahip Naval Base. Specific attention is given to factors determining destination competitiveness and sustainability of the base including the transformation of restricted areas turned into leisure destinations. Triangulation methods are derived through a focus group discussion with 25 naval personnel involved in domestic tourism, document analyses, direct observations, and an in-depth interview with a senior naval officer. The findings show that militarybased tourism at Sattahip is more competitive in destination capability featuring natural, cultural, and created resources, but less competitive in tourism management capability concerning accessibility, transportation for tourism, and staffing shortage in tourism services. The article also discusses critical issues related to military-based tourism development, including leadership, nationalism, domestic tourist typology, and degree of sustainability. A military-based tourism development model is also proposed for future studies, and recommendations are also provided to address the challenges in domestic tourism at military bases.
多年来,泰国军队在国防、社会发展和环境保护方面发挥了重要作用。军事旅游是泰国国内旅游的一种新形式。在这一趋势下,本文旨在探索泰国“军事旅游”的发生,并提出一种基于军事的旅游发展模式,该模式借鉴了里奇和克劳奇的模式,并以萨塔希普海军基地为例进行了研究。特别关注决定目的地竞争力和基地可持续性的因素,包括将限制区域转变为休闲目的地。三角测量方法是通过与25名参与国内旅游的海军人员进行焦点小组讨论、文件分析、直接观察以及与一名高级海军军官的深入访谈得出的。研究结果表明,萨塔希普的军事旅游在以自然、文化和创造资源为特色的目的地能力方面更具竞争力,但在无障碍、旅游交通和旅游服务人员短缺等方面的旅游管理能力方面竞争力较弱。文章还讨论了与军事旅游发展相关的关键问题,包括领导力、民族主义、国内旅游类型和可持续性程度。还提出了一种基于军事的旅游发展模式,以供未来研究,并提出了应对军事基地国内旅游业挑战的建议。
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引用次数: 1
Segmenting the Domestic Rural Tourists in India 对印度国内乡村游客的细分
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220x15791346544761
N. Chowdhary, Rahul Pratap Singh Kaurav, Shailja Sharma
Rural tourism in India is increasingly becoming competitive. Customers expect better services and unique experiences. It is therefore essential for the service providers to better understand the expectations of the visitors and carefully match their offers. Segmentation and targeting of the market are accepted principles of business and there has been a lot of research on the basis of segmentation. The primary objective of this article is to identify the profile of the different clusters (popularly known as segments) of motivations of tourists traveling within rural India. The intention is to decipher the causative clusters, which influences the tourists to visit the rural areas. These variables are used to identify the various rural domestic tourist market segments. A self-administered instrument was used to collect the data. Four factors have been identified through exploratory factor analysis: socialization, escape, rural experience, and self-indulgence. After identifying factors, K-means clustering was used to segment the market. The researchers have identified two relevant segments of domestic rural tourists. These are family retreaters and rural escapists. The study advances the understanding of the Indian domestic rural tourism market. It will help policymakers and practitioners to design products and marketing programs matching the expectations of these targeted markets.
印度的乡村旅游竞争日益激烈。客户期待更好的服务和独特的体验。因此,服务提供商必须更好地了解访客的期望,并仔细匹配他们的报价。细分和市场定位是公认的商业原则,在细分的基础上进行了大量的研究。本文的主要目的是确定游客在印度农村旅游动机的不同集群(俗称细分市场)的概况。其目的是解读影响游客访问农村地区的原因集群。这些变量用于确定国内农村旅游市场的各个细分市场。使用自行管理的仪器来收集数据。通过探索性因素分析,确定了四个因素:社会化、逃离、乡村体验和自我放纵。在确定因素后,使用K-means聚类对市场进行细分。研究人员已经确定了国内农村游客的两个相关部分。这些都是家庭静修者和乡村逃亡者。该研究促进了对印度国内乡村旅游市场的理解。它将帮助决策者和从业者设计符合这些目标市场预期的产品和营销计划。
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引用次数: 4
Domestic Tourism: Challenging the Notion Through a Geopolitical Lens 国内旅游:从地缘政治视角挑战观念
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220x15845838896251
D. Timothy
This article argues that the traditional way of defining and measuring domestic tourism may be overly simplistic and is not necessarily as straightforward as is commonly thought. This discussion provides insights into certain geographic conditions and spatial anomalies that give cause to rethink situations that might be labeled "domestic tourism" but that in reality may not be truly domestic, or that might deviate from the strictest tenets of the domestic tourism phenomenon. Conditions of travel between noncontiguous territories, the effects of a country's size or shape, a country's physical geography and accessibility, visiting contested territories or sections of partitioned states, and international sameday excursions while visiting a domestic destination call into question the customary measure of travel within one's country of residence as the only defining criterion of domestic tourism. These exceptions to the normative practices of domestic travel have important policy, legislative, management, and research implications.
本文认为,定义和衡量国内旅游业的传统方式可能过于简单,不一定像人们普遍认为的那样简单明了。这场讨论深入了解了某些地理条件和空间异常,有理由重新思考可能被称为“国内旅游”但实际上可能不是真正的国内旅游,或者可能偏离国内旅游现象的最严格原则的情况。非相邻领土之间的旅行条件、国家规模或形状的影响、国家的自然地理和可达性、访问有争议的领土或分裂国家的部分,以及在访问国内目的地时进行的国际同一天游览,使人对作为国内旅游唯一定义标准的居住国内旅行的习惯衡量标准产生了疑问。国内旅行规范做法的这些例外情况具有重要的政策、立法、管理和研究意义。
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引用次数: 1
Domestic Tourism in Nepal: Issues and Challenges 尼泊尔国内旅游:问题与挑战
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-05-08 DOI: 10.3727/154427220x15791346544770
Sandeep Basnyat, Suryakiran Shrestha, B. Shakya, Reeja Byanjankar, Shubhashree Basnyat
Compared to international tourism, domestic tourism is less susceptible to external changes and provides a more stable business environment for industry stakeholders. Traditionally, the focus of a majority of tourism research has been international tourism. Existing domestic tourism literature predominantly focuses on the potential of domestic tourism and the measurement of its demands, but greatly ignores the issues and challenges in the domestic tourism industry. This article fills this gap and examines the issues and challenges the domestic tourism industry is facing with a focus on Nepal, a South Asian developing country. The data for this study were collected through semistructured interviews with 20 tourism industry practitioners. The findings of this study demonstrate how uncertainties created by the lack of institutional arrangements and prioritization, and confusion around the appropriate ways and means of managing domestic tourism have contributed to the chaos in the private sector tourism industry in Nepal. Implications for the government and other stakeholders in Nepal and other developing countries have been discussed.
与国际旅游相比,国内旅游不太容易受到外部变化的影响,并为行业利益相关者提供了更稳定的商业环境。传统上,大多数旅游研究的重点都是国际旅游。现有的国内旅游文献主要关注国内旅游的潜力及其需求的衡量,但大大忽视了国内旅游业的问题和挑战。本文填补了这一空白,并以南亚发展中国家尼泊尔为重点,探讨了国内旅游业面临的问题和挑战。本研究的数据是通过对20名旅游业从业者的半结构化访谈收集的。这项研究的结果表明,由于缺乏体制安排和优先次序,以及对管理国内旅游业的适当方式和方法的困惑,造成了尼泊尔私营部门旅游业的混乱。讨论了对尼泊尔和其他发展中国家政府和其他利益攸关方的影响。
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引用次数: 2
Emotional and Cognitive Drivers of Customer Satisfaction in Adventure Travel 探险旅游中顾客满意度的情感和认知驱动因素
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-02-19 DOI: 10.3727/154427219x15790218411835
Linda E. McNeely, Jennifer L. Burton, Julia R. Pennington
Customer satisfaction has become the critical outcome variable in tourism where traveler experiences become electronic word of mouth (eWOM) for future visitors, yet the drivers of customer satisfaction in adventure travel are not well established in academic literature. This study relies on both qualitative and quantitative measures to examine visitor perceptions at a wild animal reserve to determine drivers of customer satisfaction in adventure travel. The theoretical framework extends Oliver's expectation disconfirmation theory to this new and growing sector that differs in that consumers are seeking out unexpected experiences in their travel adventures. This research addresses the role of expectations in a context where customers are seeking the unexpected. This work also incorporates Russell's circumplex theory of affect to illustrate the importance of achieving a positive, high activation state on the path to customer satisfaction. Findings indicate that perceptions of novelty, value, conservation focus, authentic cultural experience, and freedom of exploration are drivers of customer satisfaction, but perceptions of tranquility and the presence of animals are not. Results imply that the desire to seek animals or tranquil settings motivate the desire to book an adventure travel experience, but satisfaction with the experience itself will require the delivery of experiences that are undiscovered, unexpected, and go beyond consumers' preconceived notions. These novel experiences produce the high activation and positive disconfirmation that drive customer satisfaction in this unique travel context.
客户满意度已成为旅游业的关键结果变量,旅行者的体验成为未来游客的电子口碑(eWOM),但冒险旅行中客户满意度的驱动因素在学术文献中尚未得到很好的确立。这项研究依靠定性和定量测量来检验野生动物保护区游客的感知,以确定冒险旅行中客户满意度的驱动因素。该理论框架将奥利弗的预期不确认理论扩展到了这个新的、不断发展的行业,其不同之处在于消费者在旅行冒险中寻求意想不到的体验。这项研究探讨了期望在客户寻求意外情况下的作用。这项工作还结合了罗素的复杂情感理论,以说明在实现客户满意度的道路上实现积极、高度激活状态的重要性。研究结果表明,对新奇、价值、保护重点、真实的文化体验和探索自由的感知是客户满意度的驱动因素,但对宁静和动物存在的感知不是。研究结果表明,寻找动物或宁静环境的愿望激发了预订冒险旅行体验的愿望,但对体验本身的满足将需要提供未被发现、意想不到的体验,并超越消费者的先入为主的观念。这些新颖的体验产生了高度的激活和积极的不确认,在这种独特的旅行环境中推动了客户的满意度。
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引用次数: 3
What Do Sufi Muslim Leaders Think About Visitors at Their Sacred Sites? A Research Need 苏菲派穆斯林领袖如何看待他们圣地的访客?研究需求
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-02-19 DOI: 10.3727/154427219x15773977783056
A. Fattah, Mary E. Eddy-U
The existing studies on Islamic tourism lack consideration of a particular form of Islamic practice, Sufism or "Islamic mysticism," which is seen as a more moderate and apolitical form of Islam in the West. The Sufi sheikhs' perceptions towards visitors at their sacred sites remain underresearched. This is despite the fact that Sufi religious sites exist throughout a number of African and Asian countries, providing pilgrimage sites and retreat centers for both Muslim visitors and those of other faiths. Although a number of academic studies examine the host/guest relationship at different sacred sites of various religions, minimal academic research has been conducted on how tourism and tourists are perceived in an Islamic, particularly a Sufi Islamic, context. This research note aims to demonstrate and raise awareness concerning the lack of research of tourism at Sufi Islamic sites, and specifically research exploring the perspectives of Sufi host communities. How Sufi sheikhs perceive tourism development and how they cope with challenges created by visitors at their sacred sites are necessary questions for researchers and tourism planners in the Muslim world to consider in the future.
现有的伊斯兰旅游研究缺乏对伊斯兰实践的一种特殊形式——苏菲主义或“伊斯兰神秘主义”的考虑,后者在西方被视为一种更温和、更不政治的伊斯兰形式。苏菲派酋长对圣地游客的看法仍然被低估。尽管苏菲派宗教场所遍布许多非洲和亚洲国家,为穆斯林游客和其他信仰的游客提供朝圣场所和疗养中心,但情况依然如此。尽管许多学术研究考察了不同宗教不同圣地的主人/客人关系,但在伊斯兰,特别是苏菲伊斯兰的背景下,对旅游业和游客的看法却很少进行学术研究。本研究说明旨在证明并提高人们对苏菲派伊斯兰遗址缺乏旅游研究的认识,特别是对苏菲族东道社区前景的探索研究。苏菲酋长如何看待旅游业发展,以及他们如何应对游客在圣地带来的挑战,是穆斯林世界研究人员和旅游规划者未来需要考虑的问题。
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引用次数: 4
A Review of Sustainability, Tourism, and the Marketing Opportunity for Adopting the Cittàslow Model in Pacific Small Islands 太平洋小岛屿采用Cittàslow模式的可持续性、旅游业和营销机会综述
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-02-19 DOI: 10.3727/154427219x15741004672657
Therez B. Walker
This article explores an important niche of destination marketing and branding for Pacific small islands and suggests the utilization of the concept of Slow Tourism, modeled on the Cittaslow (Slow City) movement. The article begins with an analytical examination of the different elements, processes, and relationships involved in evaluating the slow philosophy as a worthwhile approach towards destination marketing and the sustainable tourism agenda in Pacific small islands. The academic discourse on the Cittaslow movement unquestionably offers an open discussion, but it has yet to address the application of this concept in small islands in the Pacific. Much of the current literature on the Cittaslow approach has focused on a European context, while some researchers have paid attention to the growing number of Cittaslow destinations in the Asia Pacific region. Following a review, this article seeks to fill the gap in the literature by not only emphasizing the importance of the movement, but it also examines the view that, the growing number of communities around the world adopting the slow philosophy, gives credibility to the adaptability of the movement in a variety of geographical areas. In doing so, this article contributes to the body of tourism management, marketing, and branding scholarship. This article also incorporates the varied and varying understandings about slow living, Slow Tourism, as well as sustainable tourism that are useful to develop models for marketing/branding places with specific potentialities and attributes such as small island destinations.
本文探讨了太平洋小岛屿旅游目的地营销和品牌推广的一个重要利基,并建议以慢城(Cittaslow)运动为蓝本,利用慢旅游的概念。本文首先分析了不同的要素、过程和关系,以评估慢哲学作为一种有价值的目的地营销方法和太平洋小岛屿可持续旅游议程。关于慢城运动的学术论述无疑提供了一个开放的讨论,但它尚未解决这一概念在太平洋小岛上的应用问题。目前关于慢城方法的大部分文献都集中在欧洲背景下,而一些研究人员已经注意到亚太地区越来越多的慢城目的地。在回顾之后,本文试图填补文献中的空白,不仅强调了运动的重要性,而且还考察了世界上越来越多的社区采用慢速哲学的观点,这给了运动在各种地理区域的适应性带来了可信度。在此过程中,本文对旅游管理、市场营销和品牌学术做出了贡献。本文还结合了对慢生活,慢旅游以及可持续旅游的各种不同理解,这些理解有助于开发具有特定潜力和属性的营销/品牌推广模式,例如小岛屿目的地。
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引用次数: 2
Review and Commentary Tourism and Peace: A Review and Commentary 旅游与和平:回顾与评论
IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-02-19 DOI: 10.3727/154427219x15741004672675
S. W. Litvin
Is tourism a cause of peace, or simply a beneficiary of peace? It is an interesting question that has long been debated. The primary purpose of this article is to explore the tourism–peace literature, acknowledging authors who support the notion that tourism fosters peace, as well as those who are critical. While this review will not resolve the disagreement, it is hoped that the summation of views and commentary that follows will add clarity to the debate, help readers reach their own conclusions, and spur additional exploration of this important issue.
旅游业是和平的原因,还是仅仅是和平的受益者?这是一个长期争论的有趣问题。本文的主要目的是探索旅游和平文献,承认支持旅游业促进和平这一概念的作者,以及那些持批评态度的作者。虽然这篇综述不能解决分歧,但希望下面的观点和评论的总结将使辩论更加清晰,帮助读者得出自己的结论,并激发对这一重要问题的进一步探索。
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引用次数: 3
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Tourism Review International
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