Pub Date : 2023-12-10DOI: 10.1080/15313220.2023.2292278
Manoj Kumar Sharma, Mohit Jamwal
By theorizing Entrepreneurship education as curricular (CA) and extracurricular activities (ECA), this research attempts to offer a more nuanced understanding into the underlying mechanisms on how ...
{"title":"Do curricular and extracurricular activities impact entrepreneurial intention and implementation among hospitality and tourism students? The role of attitude, self-efficacy and uncertainty avoidance","authors":"Manoj Kumar Sharma, Mohit Jamwal","doi":"10.1080/15313220.2023.2292278","DOIUrl":"https://doi.org/10.1080/15313220.2023.2292278","url":null,"abstract":"By theorizing Entrepreneurship education as curricular (CA) and extracurricular activities (ECA), this research attempts to offer a more nuanced understanding into the underlying mechanisms on how ...","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"22 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138572058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-10DOI: 10.1080/15313220.2023.2292275
Salem Harahsheh
Published in Journal of Teaching in Travel & Tourism (Ahead of Print, 2023)
发表于《旅行与旅游教学期刊》（2023 年提前出版）
{"title":"Tourist destinations: structure and synthesis","authors":"Salem Harahsheh","doi":"10.1080/15313220.2023.2292275","DOIUrl":"https://doi.org/10.1080/15313220.2023.2292275","url":null,"abstract":"Published in Journal of Teaching in Travel & Tourism (Ahead of Print, 2023)","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"29 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138572153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-18DOI: 10.1080/15313220.2023.2278501
Annamarie D. Sisson, Melanie Peele, Zoe Sisson
By addressing the academic imperative for mental health education and crisis intervention, this exploratory study evaluates the desirability and availability of undergraduate education in recognizi...
通过探讨心理健康教育和危机干预的学术必要性，本探索性研究评估了认识到心理健康教育的必要性和有效性。
{"title":"Teaching hospitality and tourism students’ strategies for recognizing and supporting mental health conditions and crises in industry: an exploratory study","authors":"Annamarie D. Sisson, Melanie Peele, Zoe Sisson","doi":"10.1080/15313220.2023.2278501","DOIUrl":"https://doi.org/10.1080/15313220.2023.2278501","url":null,"abstract":"By addressing the academic imperative for mental health education and crisis intervention, this exploratory study evaluates the desirability and availability of undergraduate education in recognizi...","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"51 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138539014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-24DOI: 10.1080/15313220.2023.2273496
Feri Ferdian, Mohd Salehuddin Mohd Zahari, Mohd Onn Rashdi Abd Fatah, Zuraini Mat Issa, Mohd Hafiz Hanafiah
ABSTRACTThis research paper investigates the impact of conventional curriculum design in hospitality programs on Millennials’ commitment to a career in the hospitality industry. Quantitative data was collected through a survey to gather the perceptions and feedback of Indonesian hospitality graduates. The results revealed a significant influence of theoretical knowledge and complementary industry-relevant soft skills on Millennials’ career commitment. However, the practical curriculum did not show the same influence, as respondents expressed concerns about the physical demands of the hospitality industry, which negatively affected their commitment to a career in the field. These findings provide valuable insights for hoteliers, suggesting the need for strategic adjustments in their employment plans to ensure a sustainable workforce supply, particularly among Millennial hospitality graduates. Additionally, the study underscores the importance of modernising hospitality education curriculum design, highlighting the more significant impact of theoretical knowledge and relevant soft skills on career commitment compared to practical skills.KEYWORDS: Hospitality programmehotel industrymillennial graduatescurriculum designcareer commitment Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThe work was supported by the Universitas Negeri Padang [1014/UN35.13/LT/2022].
{"title":"Investigating the effectiveness of conventional hospitality education curriculum in shaping Millennials’ career commitment: an empirical inquiry","authors":"Feri Ferdian, Mohd Salehuddin Mohd Zahari, Mohd Onn Rashdi Abd Fatah, Zuraini Mat Issa, Mohd Hafiz Hanafiah","doi":"10.1080/15313220.2023.2273496","DOIUrl":"https://doi.org/10.1080/15313220.2023.2273496","url":null,"abstract":"ABSTRACTThis research paper investigates the impact of conventional curriculum design in hospitality programs on Millennials’ commitment to a career in the hospitality industry. Quantitative data was collected through a survey to gather the perceptions and feedback of Indonesian hospitality graduates. The results revealed a significant influence of theoretical knowledge and complementary industry-relevant soft skills on Millennials’ career commitment. However, the practical curriculum did not show the same influence, as respondents expressed concerns about the physical demands of the hospitality industry, which negatively affected their commitment to a career in the field. These findings provide valuable insights for hoteliers, suggesting the need for strategic adjustments in their employment plans to ensure a sustainable workforce supply, particularly among Millennial hospitality graduates. Additionally, the study underscores the importance of modernising hospitality education curriculum design, highlighting the more significant impact of theoretical knowledge and relevant soft skills on career commitment compared to practical skills.KEYWORDS: Hospitality programmehotel industrymillennial graduatescurriculum designcareer commitment Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThe work was supported by the Universitas Negeri Padang [1014/UN35.13/LT/2022].","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"38 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135266674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-23DOI: 10.1080/15313220.2023.2267488
Waseem Ahmad Bhat, Zubair Ahmad Dada, Reyaz Ahmad Qureshi
ABSTRACTRural tourism entrepreneurship plays a significant role in the economic development of many regions. To contribute to our understanding of this field, this study explores the relationship between tourism education and entrepreneurial intention among Indian university students majoring in tourism or taking tourism courses, with a specific focus on the mediating effect of attitude towards rural tourism entrepreneurship. Using a 5-point Likert scale questionnaire, data were collected from 200 participants to examine the hypothesized relationships. The results reveal a positive direct effect of tourism education on rural tourism entrepreneurial intention and further demonstrate that this relationship is mediated by a favourable attitude towards rural tourism entrepreneurship. These findings highlight the importance of attitude as a mechanism through which tourism education influences entrepreneurial intention in the rural tourism sector.KEYWORDS: Tourism educationtheory of planned behaviourentrepreneurial intentionrural tourism entrepreneurshiprural development Disclosure statementNo potential conflict of interest was reported by the author(s).
{"title":"Exploring the mediating role of attitude in the investigation of rural tourism entrepreneurial intention among tourism students","authors":"Waseem Ahmad Bhat, Zubair Ahmad Dada, Reyaz Ahmad Qureshi","doi":"10.1080/15313220.2023.2267488","DOIUrl":"https://doi.org/10.1080/15313220.2023.2267488","url":null,"abstract":"ABSTRACTRural tourism entrepreneurship plays a significant role in the economic development of many regions. To contribute to our understanding of this field, this study explores the relationship between tourism education and entrepreneurial intention among Indian university students majoring in tourism or taking tourism courses, with a specific focus on the mediating effect of attitude towards rural tourism entrepreneurship. Using a 5-point Likert scale questionnaire, data were collected from 200 participants to examine the hypothesized relationships. The results reveal a positive direct effect of tourism education on rural tourism entrepreneurial intention and further demonstrate that this relationship is mediated by a favourable attitude towards rural tourism entrepreneurship. These findings highlight the importance of attitude as a mechanism through which tourism education influences entrepreneurial intention in the rural tourism sector.KEYWORDS: Tourism educationtheory of planned behaviourentrepreneurial intentionrural tourism entrepreneurshiprural development Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"14 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135413264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-22DOI: 10.1080/15313220.2023.2261883
Parijat Lanke, Sumit Banerjee
ABSTRACTThe travel and tourism industry was one of the worst hit by the COVID-19 pandemic. The impact of the pandemic was still weathered by the large companies with capital, but smaller travel and tourism companies had to completely reimagine their offerings and plans and yet scramble to sustain. This case study is of one such small travel and tourism company named “Junoon Adventures” located in India. This case study not only presents the survival of a small Indian company but also provides lessons on how “organizational memory”, “geographical advantage”, and “employee attitude” together formed the perfect mix to weather the wrath the COVID-19 pandemic unleashed on the travel and tourism industry. This case study is prepared with primary data from the extensive interviews of the company founder and other employees, supplemented by secondary data from public reports.KEYWORDS: COVID-19travel & tourismIndiateam buildingorganizational culture Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. World Travel and Tourism Council, Economic Impact Research. Accessed on July 28, 2023.URL: https://wttc.org/research/economic-impact2. Junoon Adventures website: https://junoonadventure.in/discover-junoon/3. MHA issues new Guidelines: Unlock 4 opens up more activities outside Containment Zones, Strict enforcement of lockdown in Containment Zones till 30th September 2020, Ministry of Home Affairs, Press Information Bureau, 29 August 2020, available at: https://pib.gov.in/PressReleseDetail.aspx?PRID=16496234. Annexure-1 National Directives for COVID-19 Management, Guidelines for Phased Re-Opening (Unlock 2), Ministry of Home Affairs Order No. 40-3/2020-DM-I(A) dated 29 June, 20205. Know the Monsoon, Monsoon Online, available at: https://mol.tropmet.res.in/know-the-monsoon/
{"title":"Trekking through the COVID-19 challenge: a case study of Junoon Adventures","authors":"Parijat Lanke, Sumit Banerjee","doi":"10.1080/15313220.2023.2261883","DOIUrl":"https://doi.org/10.1080/15313220.2023.2261883","url":null,"abstract":"ABSTRACTThe travel and tourism industry was one of the worst hit by the COVID-19 pandemic. The impact of the pandemic was still weathered by the large companies with capital, but smaller travel and tourism companies had to completely reimagine their offerings and plans and yet scramble to sustain. This case study is of one such small travel and tourism company named “Junoon Adventures” located in India. This case study not only presents the survival of a small Indian company but also provides lessons on how “organizational memory”, “geographical advantage”, and “employee attitude” together formed the perfect mix to weather the wrath the COVID-19 pandemic unleashed on the travel and tourism industry. This case study is prepared with primary data from the extensive interviews of the company founder and other employees, supplemented by secondary data from public reports.KEYWORDS: COVID-19travel & tourismIndiateam buildingorganizational culture Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. World Travel and Tourism Council, Economic Impact Research. Accessed on July 28, 2023.URL: https://wttc.org/research/economic-impact2. Junoon Adventures website: https://junoonadventure.in/discover-junoon/3. MHA issues new Guidelines: Unlock 4 opens up more activities outside Containment Zones, Strict enforcement of lockdown in Containment Zones till 30th September 2020, Ministry of Home Affairs, Press Information Bureau, 29 August 2020, available at: https://pib.gov.in/PressReleseDetail.aspx?PRID=16496234. Annexure-1 National Directives for COVID-19 Management, Guidelines for Phased Re-Opening (Unlock 2), Ministry of Home Affairs Order No. 40-3/2020-DM-I(A) dated 29 June, 20205. Know the Monsoon, Monsoon Online, available at: https://mol.tropmet.res.in/know-the-monsoon/","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136059978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-18DOI: 10.1080/15313220.2023.2258491
Orhan Uludag, Souad Hassanie, Georgiana Karadas, Emilija Morkunaite
ABSTRACTBuilding on the Flow theory and Stimulus-Organism-Response framework, this study investigates the impact of online platforms’ technological environment and communicator competence on learners’ continuance intentions and communication channel satisfaction mediated by virtual experience. Data collected from undergraduate and postgraduate students in North Cyprus and Lithuania were used to assess the proposed relationships utilizing structural equation modeling. The results indicated that the platforms’ technological environment has a significant impact on virtual experience while the communicator competence has a significant impact on learners’ virtual experience in the Lithuanian context only. Moreover, the findings revealed that virtual experience has a significant impact on learners’ continuance intention and communication channel satisfaction. Furthermore, the results indicated that virtual experience mediates the relationship between the technological environment and learners’ continuance intention and communication channel satisfaction in both contexts; however, virtual experience mediates the relationship between communicator competence and learners’ responses in the Lithuanian context only.KEYWORDS: Technological environmentcommunicator competencevirtual experiencecontinuance intentioncommunication channel satisfactiononline learning Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe data that support the findings of the study are available from the corresponding author upon reasonable request.Additional informationFundingThis research received no external funding.
{"title":"Online learning during the COVID-19 era: the antecedents of continuance intention and communication channel satisfaction from learners’ perspective","authors":"Orhan Uludag, Souad Hassanie, Georgiana Karadas, Emilija Morkunaite","doi":"10.1080/15313220.2023.2258491","DOIUrl":"https://doi.org/10.1080/15313220.2023.2258491","url":null,"abstract":"ABSTRACTBuilding on the Flow theory and Stimulus-Organism-Response framework, this study investigates the impact of online platforms’ technological environment and communicator competence on learners’ continuance intentions and communication channel satisfaction mediated by virtual experience. Data collected from undergraduate and postgraduate students in North Cyprus and Lithuania were used to assess the proposed relationships utilizing structural equation modeling. The results indicated that the platforms’ technological environment has a significant impact on virtual experience while the communicator competence has a significant impact on learners’ virtual experience in the Lithuanian context only. Moreover, the findings revealed that virtual experience has a significant impact on learners’ continuance intention and communication channel satisfaction. Furthermore, the results indicated that virtual experience mediates the relationship between the technological environment and learners’ continuance intention and communication channel satisfaction in both contexts; however, virtual experience mediates the relationship between communicator competence and learners’ responses in the Lithuanian context only.KEYWORDS: Technological environmentcommunicator competencevirtual experiencecontinuance intentioncommunication channel satisfactiononline learning Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe data that support the findings of the study are available from the corresponding author upon reasonable request.Additional informationFundingThis research received no external funding.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135149613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-30DOI: 10.1080/15313220.2023.2196658
Liubov Skavronskaya, A. Hadinejad, Debbie Cotterell
ABSTRACT The role of artificial intelligence (AI) in the education sector has received considerable attention from scholars; however, its potency and application among tourism learners are yet to be discerned. Accordingly, this research note articulates the potential impact and limitations of the AI chatbot, ChatGPT, in tourism education practices. In particular, the paper aims to raise awareness among tourism educators regarding the disruptive potential of ChatGPT and its impact on academic integrity and ethics. This paper contributes to tourism education practices on AI and robotics by critically discussing ChatGPT from a cognitive science perspective and providing recommendations on how to minimise AI plagiarism in tourism education. This research argues for adapting novel pedagogies as technology evolves and raises the need for AI ethical use guidelines in tourism education.
{"title":"Reversing the threat of artificial intelligence to opportunity: a discussion of ChatGPT in tourism education","authors":"Liubov Skavronskaya, A. Hadinejad, Debbie Cotterell","doi":"10.1080/15313220.2023.2196658","DOIUrl":"https://doi.org/10.1080/15313220.2023.2196658","url":null,"abstract":"ABSTRACT The role of artificial intelligence (AI) in the education sector has received considerable attention from scholars; however, its potency and application among tourism learners are yet to be discerned. Accordingly, this research note articulates the potential impact and limitations of the AI chatbot, ChatGPT, in tourism education practices. In particular, the paper aims to raise awareness among tourism educators regarding the disruptive potential of ChatGPT and its impact on academic integrity and ethics. This paper contributes to tourism education practices on AI and robotics by critically discussing ChatGPT from a cognitive science perspective and providing recommendations on how to minimise AI plagiarism in tourism education. This research argues for adapting novel pedagogies as technology evolves and raises the need for AI ethical use guidelines in tourism education.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"23 1","pages":"253 - 258"},"PeriodicalIF":2.5,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49428278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-06DOI: 10.1080/15313220.2023.2174241
S. W. Litvin, Jillian Wilkie, Crystal Lindner, Melinda Patience
ABSTRACT This paper reflects the findings of research that studied DUI [driving under the influence of alcohol or drugs] issues in Charleston, South Carolina, a tourism-oriented Southern USA city. The results of that study provided local police with a detailed analysis of the city’s DUI arrests over an extended period of time and provided recommendations for both deterrent and enforcement improvement. What makes the research appropriate for this journal is that the work was done with undergraduate student assistance and also that it became the focus of a class project for an upper-level hospitality and tourism management course. We are pleased to share the results of the study and the class assignment so that others wishing to do so may replicate the valuable learning exercise into their teaching.
{"title":"Experiential learning and hospitality research for the public good: a study of DUI and the F&B industry","authors":"S. W. Litvin, Jillian Wilkie, Crystal Lindner, Melinda Patience","doi":"10.1080/15313220.2023.2174241","DOIUrl":"https://doi.org/10.1080/15313220.2023.2174241","url":null,"abstract":"ABSTRACT This paper reflects the findings of research that studied DUI [driving under the influence of alcohol or drugs] issues in Charleston, South Carolina, a tourism-oriented Southern USA city. The results of that study provided local police with a detailed analysis of the city’s DUI arrests over an extended period of time and provided recommendations for both deterrent and enforcement improvement. What makes the research appropriate for this journal is that the work was done with undergraduate student assistance and also that it became the focus of a class project for an upper-level hospitality and tourism management course. We are pleased to share the results of the study and the class assignment so that others wishing to do so may replicate the valuable learning exercise into their teaching.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"23 1","pages":"367 - 376"},"PeriodicalIF":2.5,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47915295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-22DOI: 10.1080/15313220.2022.2148042
Miranda Kitterlin-Lynch, James Williams, Andrew Moreo, L. Cain, Tianyu Pan
ABSTRACT The combination of remote teaching, family care-taking responsibilities, quarantine, and furloughs and layoffs for faculty and students alike has arguably put hospitality and tourism educators in a uniquely challenging space. Therefore, the purpose of this study was to identify best practices for higher education administrators during times of crisis, using the case of the COVID-19 global pandemic. Qualitative analysis was performed on in-depth interviews of hospitality and tourism educators working in United States institutions. Analysis of the data resulted in four themes: Flexibility, Concern, Value, and Effective Communication. Practical implications point toward offering flexible work schedules whenever possible, demonstrating concern for employees through expressed interest in well-being and commensurate measures that promote it, and emphasizing they are valued, all through open and meaningful communication measures. The findings of the study also build on our understanding of organization support theory and perceived organizational and supervisory support during times of crisis.
{"title":"Perceptions of best practices for higher education administrators in times of crisis","authors":"Miranda Kitterlin-Lynch, James Williams, Andrew Moreo, L. Cain, Tianyu Pan","doi":"10.1080/15313220.2022.2148042","DOIUrl":"https://doi.org/10.1080/15313220.2022.2148042","url":null,"abstract":"ABSTRACT The combination of remote teaching, family care-taking responsibilities, quarantine, and furloughs and layoffs for faculty and students alike has arguably put hospitality and tourism educators in a uniquely challenging space. Therefore, the purpose of this study was to identify best practices for higher education administrators during times of crisis, using the case of the COVID-19 global pandemic. Qualitative analysis was performed on in-depth interviews of hospitality and tourism educators working in United States institutions. Analysis of the data resulted in four themes: Flexibility, Concern, Value, and Effective Communication. Practical implications point toward offering flexible work schedules whenever possible, demonstrating concern for employees through expressed interest in well-being and commensurate measures that promote it, and emphasizing they are valued, all through open and meaningful communication measures. The findings of the study also build on our understanding of organization support theory and perceived organizational and supervisory support during times of crisis.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"23 1","pages":"354 - 366"},"PeriodicalIF":2.5,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49188117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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