Pub Date : 2020-01-02DOI: 10.1080/15228835.2019.1599766
Mary K. Twis, Vivian J. Miller, Courtney Cronley, Noelle L. Fields
Abstract Qualitative research is important within the field of social work because it is adept at gathering rich descriptions of social problems. Unfortunately, traditional qualitative data collection methods may limit social work researchers, as face-to-face interviews are time consuming, and may constrain study participation to those who have the ability to engage in an in-depth interview. Changes in the digital landscape, however, have allowed qualitative researchers to expand on traditional data collection methods. The purpose of this multiple-case study report is to explore the feasibility of using a mobile application (app) and text messaging to collect qualitative data. The results of this case study of 15 transportation-disadvantaged adults suggest that mobile apps, with embedded text messaging features, are a promising way to collect qualitative data from research participants, including those research participants who are not particularly familiar with smart technologies. This finding is important for social work researchers since the profession mandates that researchers closely tend to the needs of vulnerable populations. If social work researchers find it difficult to amplify the perspectives of vulnerable populations due to the limitations of traditional qualitative data collection methods, it follows that they ought to explore promising methods that are equipped to do so.
{"title":"Collecting qualitative data through mobile applications: A multiple case study report","authors":"Mary K. Twis, Vivian J. Miller, Courtney Cronley, Noelle L. Fields","doi":"10.1080/15228835.2019.1599766","DOIUrl":"https://doi.org/10.1080/15228835.2019.1599766","url":null,"abstract":"Abstract Qualitative research is important within the field of social work because it is adept at gathering rich descriptions of social problems. Unfortunately, traditional qualitative data collection methods may limit social work researchers, as face-to-face interviews are time consuming, and may constrain study participation to those who have the ability to engage in an in-depth interview. Changes in the digital landscape, however, have allowed qualitative researchers to expand on traditional data collection methods. The purpose of this multiple-case study report is to explore the feasibility of using a mobile application (app) and text messaging to collect qualitative data. The results of this case study of 15 transportation-disadvantaged adults suggest that mobile apps, with embedded text messaging features, are a promising way to collect qualitative data from research participants, including those research participants who are not particularly familiar with smart technologies. This finding is important for social work researchers since the profession mandates that researchers closely tend to the needs of vulnerable populations. If social work researchers find it difficult to amplify the perspectives of vulnerable populations due to the limitations of traditional qualitative data collection methods, it follows that they ought to explore promising methods that are equipped to do so.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"38 - 53"},"PeriodicalIF":1.5,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1599766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43520444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-02DOI: 10.1080/15228835.2019.1577790
Mary-Ellen Brown, Cassie M. Dinecola
Abstract The purpose of this case study and discussion is to demonstrate how technology can be harnessed to enhance the performance of research teams involved in community-engaged research. Case examples from an interdisciplinary, community-engaged research project in a midsize city in the southern United States are presented to demonstrate the applicability of certain technology tools. This study examined how researchers used technology in the field to manage the project and facilitate effective communication, enhance data collection, and engage community members. Lessons learned from the field and implications for future research are discussed.
{"title":"Technology and community-engaged research","authors":"Mary-Ellen Brown, Cassie M. Dinecola","doi":"10.1080/15228835.2019.1577790","DOIUrl":"https://doi.org/10.1080/15228835.2019.1577790","url":null,"abstract":"Abstract The purpose of this case study and discussion is to demonstrate how technology can be harnessed to enhance the performance of research teams involved in community-engaged research. Case examples from an interdisciplinary, community-engaged research project in a midsize city in the southern United States are presented to demonstrate the applicability of certain technology tools. This study examined how researchers used technology in the field to manage the project and facilitate effective communication, enhance data collection, and engage community members. Lessons learned from the field and implications for future research are discussed.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"21 - 3"},"PeriodicalIF":1.5,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1577790","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42517939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-02DOI: 10.1080/15228835.2020.1726254
Lauri Goldkind
It is hard to believe that the internet was founded roughly sixty years ago. With the advent of the internet came new vocabulary: big data, social networks, data smog, data traces, data collaboratives, telehealth, tele mental health, cloud computing and countless other new ideas. Simultaneously with the rise of these new data sources inanimate objects became smarter, we’ve birthed: smart cities, smart cars, smart phones, smart watches, and smart homes; with surely other new smarter objects in the near future. The technology sector has is also moving forward with virtual and augmented reality for everything from training employees to gaming as well as new developments in artificial intelligence. This new ecosystem requires expanding and developing existing theories and methods as well as creating new methods for exploring the impacts of these new tools on individuals, organizations and communities. The internet, social networks and smart phones, now embedded in day to day life both generate data, providing new data sources as well as offering new methods of data collection, analysis and interpretation. A commensurate collection of research methods is developing in order to make sense of these new phenomenon, e-Research is a generic term, coined to describe innovations in research methods that are emerging to take advantage of this new and vastly more powerful digital eco-system. Key features of these next generation of distributed digital technologies are the development of interoperable, scalable computational tools that make it possible for researchers to locate, access, share, aggregate, manipulate and visualize digital data seamlessly across the Internet on a scale previously unimaginable. This first issue of 2020, volume 39 (1) features four articles exploring e-Research or digital research methods for enhancing and expanding our collective understanding of how to maximize our research potentials within and allied to these new systems. In this issue we feature:
{"title":"Changing realities, changing methods: digital research methods","authors":"Lauri Goldkind","doi":"10.1080/15228835.2020.1726254","DOIUrl":"https://doi.org/10.1080/15228835.2020.1726254","url":null,"abstract":"It is hard to believe that the internet was founded roughly sixty years ago. With the advent of the internet came new vocabulary: big data, social networks, data smog, data traces, data collaboratives, telehealth, tele mental health, cloud computing and countless other new ideas. Simultaneously with the rise of these new data sources inanimate objects became smarter, we’ve birthed: smart cities, smart cars, smart phones, smart watches, and smart homes; with surely other new smarter objects in the near future. The technology sector has is also moving forward with virtual and augmented reality for everything from training employees to gaming as well as new developments in artificial intelligence. This new ecosystem requires expanding and developing existing theories and methods as well as creating new methods for exploring the impacts of these new tools on individuals, organizations and communities. The internet, social networks and smart phones, now embedded in day to day life both generate data, providing new data sources as well as offering new methods of data collection, analysis and interpretation. A commensurate collection of research methods is developing in order to make sense of these new phenomenon, e-Research is a generic term, coined to describe innovations in research methods that are emerging to take advantage of this new and vastly more powerful digital eco-system. Key features of these next generation of distributed digital technologies are the development of interoperable, scalable computational tools that make it possible for researchers to locate, access, share, aggregate, manipulate and visualize digital data seamlessly across the Internet on a scale previously unimaginable. This first issue of 2020, volume 39 (1) features four articles exploring e-Research or digital research methods for enhancing and expanding our collective understanding of how to maximize our research potentials within and allied to these new systems. In this issue we feature:","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"1 - 2"},"PeriodicalIF":1.5,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2020.1726254","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46908691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-28DOI: 10.1080/15228835.2019.1692760
E. Nason, Mark H. Trahan, Scott Smith, V. Metsis, Katherine Selber
Abstract Virtual environments have been increasingly used in conjunction with traditional cognitive behavioral treatments for disorders, such as posttraumatic stress disorder and social anxiety disorder. Research has found that virtual environments can be effectively used as an alternative to in vivo or imaginal exposure. However, research has yet to compare the costs and benefits of different platforms, such as virtual reality and 360° video, for creating virtual environments. The current qualitative study compares the experiences of veterans with symptoms of posttraumatic stress disorder and social anxiety disorder as they interact with a virtual grocery store environment. Participants were randomly assigned to experience the virtual reality (n = 7) or 360° video (n = 5) environments. After experiencing the virtual environments, the participants were interviewed about their perceptions of immersion, feasibility, and acceptability of the modality. Portions of the interviews are presented along with recommendations for clinical researchers seeking to use virtual technology with clinical treatments.
{"title":"Virtual treatment for veteran social anxiety disorder: A comparison of 360° video and 3D virtual reality","authors":"E. Nason, Mark H. Trahan, Scott Smith, V. Metsis, Katherine Selber","doi":"10.1080/15228835.2019.1692760","DOIUrl":"https://doi.org/10.1080/15228835.2019.1692760","url":null,"abstract":"Abstract Virtual environments have been increasingly used in conjunction with traditional cognitive behavioral treatments for disorders, such as posttraumatic stress disorder and social anxiety disorder. Research has found that virtual environments can be effectively used as an alternative to in vivo or imaginal exposure. However, research has yet to compare the costs and benefits of different platforms, such as virtual reality and 360° video, for creating virtual environments. The current qualitative study compares the experiences of veterans with symptoms of posttraumatic stress disorder and social anxiety disorder as they interact with a virtual grocery store environment. Participants were randomly assigned to experience the virtual reality (n = 7) or 360° video (n = 5) environments. After experiencing the virtual environments, the participants were interviewed about their perceptions of immersion, feasibility, and acceptability of the modality. Portions of the interviews are presented along with recommendations for clinical researchers seeking to use virtual technology with clinical treatments.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"288 - 308"},"PeriodicalIF":1.5,"publicationDate":"2019-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1692760","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48772922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-11-20DOI: 10.1080/15228835.2019.1692759
Carleigh J. Davis
In this book, author Jeffrey Lane explores the experiences of teenagers living in Harlem—an area of New York City historically populated primarily by Black Americans and recognized as a hub of Blac...
{"title":"The Digital Street","authors":"Carleigh J. Davis","doi":"10.1080/15228835.2019.1692759","DOIUrl":"https://doi.org/10.1080/15228835.2019.1692759","url":null,"abstract":"In this book, author Jeffrey Lane explores the experiences of teenagers living in Harlem—an area of New York City historically populated primarily by Black Americans and recognized as a hub of Blac...","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"87 - 88"},"PeriodicalIF":1.5,"publicationDate":"2019-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1692759","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49019387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-22DOI: 10.1080/15228835.2019.1680335
T. Cooner, L. Beddoe, H. Ferguson, E. Joy
Abstract This article draws from a 15-month participant observation study of social work and child protection practices in England to illustrate how social workers used Facebook to gain another view of service-users’ lives. Social media use was not an intended focus for the study, its presence emerged during our data analysis. While some research has shown that such practices occur, our long-term ethnographic approach provides new insights into how Facebook was actually used in ongoing casework with families and why it was used. Our findings show that Facebook use took multiple forms. Some social workers actively searched service users’ Facebook pages and some opposed any such usage. We further advance the literature by introducing a third group who were unwillingly “drawn into” acting on Facebook information presented to them by others such as their managers. Our research insights suggest that social work must pause to consider the implications of these complex emerging practices.
{"title":"The use of Facebook in social work practice with children and families: exploring complexity in an emerging practice","authors":"T. Cooner, L. Beddoe, H. Ferguson, E. Joy","doi":"10.1080/15228835.2019.1680335","DOIUrl":"https://doi.org/10.1080/15228835.2019.1680335","url":null,"abstract":"Abstract This article draws from a 15-month participant observation study of social work and child protection practices in England to illustrate how social workers used Facebook to gain another view of service-users’ lives. Social media use was not an intended focus for the study, its presence emerged during our data analysis. While some research has shown that such practices occur, our long-term ethnographic approach provides new insights into how Facebook was actually used in ongoing casework with families and why it was used. Our findings show that Facebook use took multiple forms. Some social workers actively searched service users’ Facebook pages and some opposed any such usage. We further advance the literature by introducing a third group who were unwillingly “drawn into” acting on Facebook information presented to them by others such as their managers. Our research insights suggest that social work must pause to consider the implications of these complex emerging practices.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"137 - 158"},"PeriodicalIF":1.5,"publicationDate":"2019-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1680335","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48457569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-28DOI: 10.1080/15228835.2019.1666781
Gregory L. Forehand, Allison D. Schisler-Blizzard, A. H. Deaver, Jessica Strolin-Goltzman, N. Breslend, A. Sullivan, G. S. Mendoza, Amy Bielawski-Branch, Jennifer Jorgenson, R. Forehand
Abstract This article describes the initial phase of a user-centered, inductive process for informing the development of a smartphone application (app) to complement an in-person trauma-focused knowledge and skills training class for child welfare resource parents (i.e. foster, kinship, and adoptive parents). Based on the participatory design approach for technology development, a qualitative study was designed to capture and triangulate relevant knowledge and opinions from resource parents, training instructors, and parenting education experts. The most prevalent themes emerging among these stakeholder groups included the need for a simple app interface and the potential for the app to (1) cultivate connection, affirmation, and combat resource parent feelings of isolation; (2) reinforce in-class knowledge and support skill practice at home; and (3) monitor resource parent, child, and family progress over time. Detailed findings are presented, including direct quotes from focus group and interview participants and elaboration on the prevalent themes, which may benefit others in the early stages of human services app design and contribute to the creation of guidelines for the development of technology-based human services interventions.
{"title":"Triangulating perspectives to inform the development of a smartphone application for foster, kinship, and adoptive parents","authors":"Gregory L. Forehand, Allison D. Schisler-Blizzard, A. H. Deaver, Jessica Strolin-Goltzman, N. Breslend, A. Sullivan, G. S. Mendoza, Amy Bielawski-Branch, Jennifer Jorgenson, R. Forehand","doi":"10.1080/15228835.2019.1666781","DOIUrl":"https://doi.org/10.1080/15228835.2019.1666781","url":null,"abstract":"Abstract This article describes the initial phase of a user-centered, inductive process for informing the development of a smartphone application (app) to complement an in-person trauma-focused knowledge and skills training class for child welfare resource parents (i.e. foster, kinship, and adoptive parents). Based on the participatory design approach for technology development, a qualitative study was designed to capture and triangulate relevant knowledge and opinions from resource parents, training instructors, and parenting education experts. The most prevalent themes emerging among these stakeholder groups included the need for a simple app interface and the potential for the app to (1) cultivate connection, affirmation, and combat resource parent feelings of isolation; (2) reinforce in-class knowledge and support skill practice at home; and (3) monitor resource parent, child, and family progress over time. Detailed findings are presented, including direct quotes from focus group and interview participants and elaboration on the prevalent themes, which may benefit others in the early stages of human services app design and contribute to the creation of guidelines for the development of technology-based human services interventions.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"37 1","pages":"362 - 394"},"PeriodicalIF":1.5,"publicationDate":"2019-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1666781","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43365686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-17DOI: 10.1080/15228835.2019.1637320
J. J. Miller, Morgan E. Cooley, Chunling Niu, Melissa Segress, J. Fletcher, Karen Bowman, Lindsay Littrell
Abstract Despite the use of online support groups within areas of child welfare, namely postadoptive services, research in this area has not kept pace. This study examined adoptive parent perceptions of a virtual platform utilized for an online support group, and the impact of these perceptions on information seeking effectiveness. Overall, findings indicate that participants viewed the platform as usable, flexible, and congruent with fostering adequate participant interaction. Perceived group interaction, satisfaction with group membership, and perceived usefulness of the virtual platform were all significant predictors of information seeking effectiveness. Data from this study suggest that ample consideration should be given to the form and function of - virtual platforms use to administer support groups. Implications for practice and apposite area of future research are discussed.
{"title":"Virtual support groups among adoptive parents: Ideal for information seeking?","authors":"J. J. Miller, Morgan E. Cooley, Chunling Niu, Melissa Segress, J. Fletcher, Karen Bowman, Lindsay Littrell","doi":"10.1080/15228835.2019.1637320","DOIUrl":"https://doi.org/10.1080/15228835.2019.1637320","url":null,"abstract":"Abstract Despite the use of online support groups within areas of child welfare, namely postadoptive services, research in this area has not kept pace. This study examined adoptive parent perceptions of a virtual platform utilized for an online support group, and the impact of these perceptions on information seeking effectiveness. Overall, findings indicate that participants viewed the platform as usable, flexible, and congruent with fostering adequate participant interaction. Perceived group interaction, satisfaction with group membership, and perceived usefulness of the virtual platform were all significant predictors of information seeking effectiveness. Data from this study suggest that ample consideration should be given to the form and function of - virtual platforms use to administer support groups. Implications for practice and apposite area of future research are discussed.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"37 1","pages":"347 - 361"},"PeriodicalIF":1.5,"publicationDate":"2019-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1637320","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44414867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-03DOI: 10.1080/15228835.2019.1627272
A. Lavan, G. Kirwan
{"title":"Papers from the husITa stream at SWSD2018","authors":"A. Lavan, G. Kirwan","doi":"10.1080/15228835.2019.1627272","DOIUrl":"https://doi.org/10.1080/15228835.2019.1627272","url":null,"abstract":"","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"37 1","pages":"75 - 78"},"PeriodicalIF":1.5,"publicationDate":"2019-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1627272","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45939088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-27DOI: 10.1080/15228835.2019.1626788
S. Ben Allouch, Judith Boonstra
Abstract Information and communications technologies (ICTs) in human services are on the rise and raise concerns about their place and impact on the daily activities of professionals and clients. This article describes a study in which a social mobile application was developed for job coaches and employees and implemented in a pilot phase. The aim of the mobile application was to provide a better communication between employees and their job coaches and to provide more up-to-date information about the organization. The application consisted of a personal web environment and app with vacancies, personal news, events, tips, and promotions. A qualitative methodology was used in the form of focus groups and in-depth interviews. The results of this study show that the participants are partly positive about the social mobile application. It can be concluded that the use of mobile technologies can be beneficial in a range of human services practice settings for both professionals and clients and, therefore, requires more attention from the academic field to focus on this relatively new but promising theme.
{"title":"The development and implementation of a mobile application in human services","authors":"S. Ben Allouch, Judith Boonstra","doi":"10.1080/15228835.2019.1626788","DOIUrl":"https://doi.org/10.1080/15228835.2019.1626788","url":null,"abstract":"Abstract Information and communications technologies (ICTs) in human services are on the rise and raise concerns about their place and impact on the daily activities of professionals and clients. This article describes a study in which a social mobile application was developed for job coaches and employees and implemented in a pilot phase. The aim of the mobile application was to provide a better communication between employees and their job coaches and to provide more up-to-date information about the organization. The application consisted of a personal web environment and app with vacancies, personal news, events, tips, and promotions. A qualitative methodology was used in the form of focus groups and in-depth interviews. The results of this study show that the participants are partly positive about the social mobile application. It can be concluded that the use of mobile technologies can be beneficial in a range of human services practice settings for both professionals and clients and, therefore, requires more attention from the academic field to focus on this relatively new but promising theme.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"37 1","pages":"159 - 183"},"PeriodicalIF":1.5,"publicationDate":"2019-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1626788","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46982233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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