Pub Date : 2020-07-02DOI: 10.1080/15228835.2019.1674764
Alyson Pompeo-Fargnoli, A. Lapa, C. Pellegrino
Abstract The area of human services is constantly adapting to best meet the needs of a changing client population. One group that is at an increased need of mental health services is the rapidly growing student veteran population. Through the use of telemental health, this population’s unique mental health needs can be addressed while also considering their concerns for stigma and accessibility. With telemental health gaining credibility, there are a number of technologies, such as Avatars, Gamification, videoconferencing, mobile health applications, and short message service (SMS) that are being utilized during counseling sessions to provide quality mental health services. Based upon a practice perspective, the authors interviewed multiple clinicians, or “voices from the field,” who are at the forefront of telemental health, in an effort to share the most novel forms of telemental health and best practices. Recommendations from these experts, as well as ethical considerations are included.
{"title":"Telemental health and student veterans: A practice perspective through voices from the field","authors":"Alyson Pompeo-Fargnoli, A. Lapa, C. Pellegrino","doi":"10.1080/15228835.2019.1674764","DOIUrl":"https://doi.org/10.1080/15228835.2019.1674764","url":null,"abstract":"Abstract The area of human services is constantly adapting to best meet the needs of a changing client population. One group that is at an increased need of mental health services is the rapidly growing student veteran population. Through the use of telemental health, this population’s unique mental health needs can be addressed while also considering their concerns for stigma and accessibility. With telemental health gaining credibility, there are a number of technologies, such as Avatars, Gamification, videoconferencing, mobile health applications, and short message service (SMS) that are being utilized during counseling sessions to provide quality mental health services. Based upon a practice perspective, the authors interviewed multiple clinicians, or “voices from the field,” who are at the forefront of telemental health, in an effort to share the most novel forms of telemental health and best practices. Recommendations from these experts, as well as ethical considerations are included.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"271 - 287"},"PeriodicalIF":1.5,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1674764","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42087066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/15228835.2019.1610140
Esma Aïmeur, Zakaria Sahnoune
Abstract This work studies factors that influence personal information disclosure coming from vulnerable users who may adopt risky online behavior on social media. These users trust their online relationships and reveal confidential or sensitive information, causing damage to themselves and their relatives and friends. We carried a survey-based study on 1,532 participants to see if they would reveal sensitive information when they have close online relationships whom they trust. The results led to several discoveries, especially concerning the factors affecting the disclosure in online relationships, and those affecting the attitude toward online manipulation. Moreover, this study attested a strong positive relation between disclosure issues and the user’s attitudes toward manipulation. The latter which is affected by their online behavior and social interaction ties. In a nutshell, users attitudes toward manipulation may lead to self-disclosure on the one hand, and these attitudes could be identified through their social behavior on the other hand.
{"title":"Privacy, Trust, and Manipulation in Online Relationships","authors":"Esma Aïmeur, Zakaria Sahnoune","doi":"10.1080/15228835.2019.1610140","DOIUrl":"https://doi.org/10.1080/15228835.2019.1610140","url":null,"abstract":"Abstract This work studies factors that influence personal information disclosure coming from vulnerable users who may adopt risky online behavior on social media. These users trust their online relationships and reveal confidential or sensitive information, causing damage to themselves and their relatives and friends. We carried a survey-based study on 1,532 participants to see if they would reveal sensitive information when they have close online relationships whom they trust. The results led to several discoveries, especially concerning the factors affecting the disclosure in online relationships, and those affecting the attitude toward online manipulation. Moreover, this study attested a strong positive relation between disclosure issues and the user’s attitudes toward manipulation. The latter which is affected by their online behavior and social interaction ties. In a nutshell, users attitudes toward manipulation may lead to self-disclosure on the one hand, and these attitudes could be identified through their social behavior on the other hand.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"159 - 183"},"PeriodicalIF":1.5,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1610140","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47929203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/15228835.2018.1561348
Maili Tirel, Dmitri Rozgonjuk, Merle Purre, J. Elhai
Abstract Internet counseling can be a valuable resource for people who cannot seek mental health care due to various reasons. The aim of this study was to analyze the time patterns of first-time contacts made by clients to online counseling services. Data from two online counseling service providers, encompassing 3,291 people, were analyzed. The results showed that people tended to contact online counselors during the seasons with less sunlight (winter and autumn), and during evening and afternoon. There were no pronounced day-of-week effects. These results support, to some extent, the seasonality and time-of-day patterns related to mental disorders and help-seeking.
{"title":"When Do People Seek Internet Counseling? Exploring the Temporal Patterns of Initial Submissions to Online Counseling Services","authors":"Maili Tirel, Dmitri Rozgonjuk, Merle Purre, J. Elhai","doi":"10.1080/15228835.2018.1561348","DOIUrl":"https://doi.org/10.1080/15228835.2018.1561348","url":null,"abstract":"Abstract Internet counseling can be a valuable resource for people who cannot seek mental health care due to various reasons. The aim of this study was to analyze the time patterns of first-time contacts made by clients to online counseling services. Data from two online counseling service providers, encompassing 3,291 people, were analyzed. The results showed that people tended to contact online counselors during the seasons with less sunlight (winter and autumn), and during evening and afternoon. There were no pronounced day-of-week effects. These results support, to some extent, the seasonality and time-of-day patterns related to mental disorders and help-seeking.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"184 - 202"},"PeriodicalIF":1.5,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2018.1561348","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41640188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/15228835.2020.1757559
Lauri Goldkind, W. LaMendola, A. Taylor-Beswick
Laws and norms around privacy take a significant amount of time to be established, but can often unravel at lightning speed. As a part of the global response to the COVID-19 crisis in the United St...
{"title":"Tackling COVID-19 is a crucible for privacy","authors":"Lauri Goldkind, W. LaMendola, A. Taylor-Beswick","doi":"10.1080/15228835.2020.1757559","DOIUrl":"https://doi.org/10.1080/15228835.2020.1757559","url":null,"abstract":"Laws and norms around privacy take a significant amount of time to be established, but can often unravel at lightning speed. As a part of the global response to the COVID-19 crisis in the United St...","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"89 - 90"},"PeriodicalIF":1.5,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2020.1757559","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49496987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/15228835.2019.1702138
S. Fiene, K. S. Stark, D. Kreiner, T. Walker
Abstract The authors evaluated websites offering therapeutic telehealth services (N = 55) using a 38-item checklist based on the American Psychological Association’s Guidelines for the Practice of Telepsychology (APA Guidelines) to determine the extent that online service providers included such information on their websites. On average, the websites reviewed addressed only 39% of the checklist criteria. These findings are disconcerting and suggest most providers’ websites do not include information that would help potential clients make informed decisions about online treatment. The authors urge more providers to consider offering telehealth services to increase the supply of qualified providers in response to growing consumer demand.
作者根据美国心理协会的《远程心理学实践指南》(APA Guidelines for The Practice of telemetology, APA Guidelines)，使用38项清单对提供治疗性远程医疗服务的网站(N = 55)进行了评估，以确定在线服务提供商在其网站上包含此类信息的程度。平均而言，审查的网站只解决了清单标准的39%。这些发现令人不安，并表明大多数供应商的网站不包括信息，可以帮助潜在客户做出明智的决定，在网上治疗。作者敦促更多的提供者考虑提供远程医疗服务，以增加合格提供者的供应，以应对不断增长的消费者需求。
{"title":"Evaluating Telehealth Websites for Information Consistent with APA Guidelines for Telepsychology","authors":"S. Fiene, K. S. Stark, D. Kreiner, T. Walker","doi":"10.1080/15228835.2019.1702138","DOIUrl":"https://doi.org/10.1080/15228835.2019.1702138","url":null,"abstract":"Abstract The authors evaluated websites offering therapeutic telehealth services (N = 55) using a 38-item checklist based on the American Psychological Association’s Guidelines for the Practice of Telepsychology (APA Guidelines) to determine the extent that online service providers included such information on their websites. On average, the websites reviewed addressed only 39% of the checklist criteria. These findings are disconcerting and suggest most providers’ websites do not include information that would help potential clients make informed decisions about online treatment. The authors urge more providers to consider offering telehealth services to increase the supply of qualified providers in response to growing consumer demand.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"111 - 91"},"PeriodicalIF":1.5,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1702138","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59828363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-01DOI: 10.1080/15228835.2020.1747043
S. Frennert
Abstract Welfare technologies have been proposed in Scandinavian countries as way to ensure accessible and efficient care to those who need it. Significant investments have been made to develop and deploy these technologies. This study used a multiple case study design to explore how welfare technologies are implemented in Swedish eldercare practices. The multiple case study generated detailed knowledge and insights from a broad perspective on the employment of welfare technologies within various municipalities. The study revealed three approaches for integrating welfare technologies into municipal eldercare services: as an end-product, as a project, and as a strategy. Findings indicate that municipal welfare technology practices are diverse and multifaceted, yet implementing such practices is a complex process. This study proposes a focus shift, from technological solutions to organizational context, eldercare personnel, and care receivers.
{"title":"Approaches to welfare technology in municipal eldercare","authors":"S. Frennert","doi":"10.1080/15228835.2020.1747043","DOIUrl":"https://doi.org/10.1080/15228835.2020.1747043","url":null,"abstract":"Abstract Welfare technologies have been proposed in Scandinavian countries as way to ensure accessible and efficient care to those who need it. Significant investments have been made to develop and deploy these technologies. This study used a multiple case study design to explore how welfare technologies are implemented in Swedish eldercare practices. The multiple case study generated detailed knowledge and insights from a broad perspective on the employment of welfare technologies within various municipalities. The study revealed three approaches for integrating welfare technologies into municipal eldercare services: as an end-product, as a project, and as a strategy. Findings indicate that municipal welfare technology practices are diverse and multifaceted, yet implementing such practices is a complex process. This study proposes a focus shift, from technological solutions to organizational context, eldercare personnel, and care receivers.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"226 - 246"},"PeriodicalIF":1.5,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2020.1747043","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45906738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-22DOI: 10.1080/15228835.2020.1742272
R. Fiolet, Laura Tarzia, Renee Owen, Corrina Eccles, K. Nicholson, May Owen, Syd Fry, Jasmine Knox, K. Hegarty
Abstract Indigenous peoples face substantial barriers when accessing support for family violence. Delivering family violence resources through technological means has the potential to address barriers, but there is insufficient evidence of their acceptability and appropriateness with Indigenous populations. We interviewed 23 Australian Indigenous people to explore the acceptability of technological resources for family violence. Three focus groups then took place to determine the content and look of a potential online resource. Two main themes were developed through a process of thematic analysis. The first main theme, “They won’t feel like they are ever alone” focuses on the practicality and requirements of an online resource and contains three sub-themes. “Even if you’re poor you’ve got a phone”, “There has to be anonymity”, and “Overcoming barriers”. The second main theme “Connected, empowered and strong” is divided into two sub-themes that address the cultural requirements identified as necessary in making an online resource engaging: “A whole of community approach” and “Cultural safety and a healing space”. Indigenous people want co-designed, culturally safe and accessible online resources that provide anonymity, promote connection to culture and facilitate a healing process through drawing on Indigenous knowledge and strengths.
{"title":"Indigenous Perspectives on Using Technology as a Supportive Resource When Experiencing Family Violence","authors":"R. Fiolet, Laura Tarzia, Renee Owen, Corrina Eccles, K. Nicholson, May Owen, Syd Fry, Jasmine Knox, K. Hegarty","doi":"10.1080/15228835.2020.1742272","DOIUrl":"https://doi.org/10.1080/15228835.2020.1742272","url":null,"abstract":"Abstract Indigenous peoples face substantial barriers when accessing support for family violence. Delivering family violence resources through technological means has the potential to address barriers, but there is insufficient evidence of their acceptability and appropriateness with Indigenous populations. We interviewed 23 Australian Indigenous people to explore the acceptability of technological resources for family violence. Three focus groups then took place to determine the content and look of a potential online resource. Two main themes were developed through a process of thematic analysis. The first main theme, “They won’t feel like they are ever alone” focuses on the practicality and requirements of an online resource and contains three sub-themes. “Even if you’re poor you’ve got a phone”, “There has to be anonymity”, and “Overcoming barriers”. The second main theme “Connected, empowered and strong” is divided into two sub-themes that address the cultural requirements identified as necessary in making an online resource engaging: “A whole of community approach” and “Cultural safety and a healing space”. Indigenous people want co-designed, culturally safe and accessible online resources that provide anonymity, promote connection to culture and facilitate a healing process through drawing on Indigenous knowledge and strengths.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"203 - 225"},"PeriodicalIF":1.5,"publicationDate":"2020-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2020.1742272","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43417970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-24DOI: 10.1080/15228835.2020.1713279
P. Clary, M. Markham, Karen S. Myers-Bowman
Abstract This exploratory study examined the use of social networking sites (SNSs) by Certified Family Life Educators (CFLEs). Using a phenomenological approach, 19 CFLEs were interviewed. The participants emphasized that their goal to be seen as professional, both on and offline, guided their use of SNSs. They took safeguards to establish a professional ‘brand’ by monitoring their online behavior and developing guidelines for ethical digital practice. Professional relationships were found to be key to CFLEs. Attention to the ethical and professional use of SNSs to provide guidance for CFLEs is a necessary next step for the field in today’s digital world.
{"title":"Relationships are Key: Family Life Educators’ Use of Social Networking Sites","authors":"P. Clary, M. Markham, Karen S. Myers-Bowman","doi":"10.1080/15228835.2020.1713279","DOIUrl":"https://doi.org/10.1080/15228835.2020.1713279","url":null,"abstract":"Abstract This exploratory study examined the use of social networking sites (SNSs) by Certified Family Life Educators (CFLEs). Using a phenomenological approach, 19 CFLEs were interviewed. The participants emphasized that their goal to be seen as professional, both on and offline, guided their use of SNSs. They took safeguards to establish a professional ‘brand’ by monitoring their online behavior and developing guidelines for ethical digital practice. Professional relationships were found to be key to CFLEs. Attention to the ethical and professional use of SNSs to provide guidance for CFLEs is a necessary next step for the field in today’s digital world.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"112 - 136"},"PeriodicalIF":1.5,"publicationDate":"2020-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2020.1713279","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41820265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-02DOI: 10.1080/15228835.2019.1583154
Lisa Langenderfer-Magruder, D. Wilke
Abstract Limited research examines the use of text messaging to improve survey response rates. Drawing on Tailored Panel Management, the Florida Study of Professionals for Safe Families utilized text messages as reminders to complete unfinished web-based surveys, examining if completion varies by (a) message content, and (b) initial level of survey engagement. Overall, message content did not impact completion. However, participants who completed more than half of their survey at the time of a reminder text were more likely to complete their survey than those who had completed less than 50%. We suggest strategies to promote survey completion through text messaging.
{"title":"The Use of Text Message Reminders to Increase Completion of Web-Based Surveys: Results of Two Randomized Control Trials","authors":"Lisa Langenderfer-Magruder, D. Wilke","doi":"10.1080/15228835.2019.1583154","DOIUrl":"https://doi.org/10.1080/15228835.2019.1583154","url":null,"abstract":"Abstract Limited research examines the use of text messaging to improve survey response rates. Drawing on Tailored Panel Management, the Florida Study of Professionals for Safe Families utilized text messages as reminders to complete unfinished web-based surveys, examining if completion varies by (a) message content, and (b) initial level of survey engagement. Overall, message content did not impact completion. However, participants who completed more than half of their survey at the time of a reminder text were more likely to complete their survey than those who had completed less than 50%. We suggest strategies to promote survey completion through text messaging.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"22 - 37"},"PeriodicalIF":1.5,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1583154","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47171998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-02DOI: 10.1080/15228835.2019.1616350
Maria Rodriguez, Heather L. Storer
Abstract Comparing and contrasting qualitative and quantitative methods for social media data exploration, this article describes and demonstrates the topic modeling approach for the descriptive analysis of large unstructured text data. Using a sample of tweets with the #WhyIStayed and #WhyILeft hashtags (n = 3,068), a Twitter conversation describing the reasons individuals left or stayed in abusive relationships, a traditional thematic analysis was used to qualitatively code the tweets. The same tweet sample was subject to a series of quantitative topic models. Results suggest topic modeling as a comparable approach to first-round qualitative analysis, with key differences: topic modeling and traditional thematic analysis are both inductive and phenomenon-oriented, but topic modeling results in a lexical semantic analysis, in contrast to the compositional semantic analysis offered by the qualitative approach. An evaluation of topics and codes using the Linguistic Inquiry and Word Count (LIWC) software further supports these findings. We argue topic modeling is a useful method for the descriptive analysis of unstructured social media data sets, and is best used as part of a mixed-method strategy, with topic model results guiding deeper qualitative analysis. Implications for human service intervention development and evaluation are discussed.
{"title":"A computational social science perspective on qualitative data exploration: Using topic models for the descriptive analysis of social media data*","authors":"Maria Rodriguez, Heather L. Storer","doi":"10.1080/15228835.2019.1616350","DOIUrl":"https://doi.org/10.1080/15228835.2019.1616350","url":null,"abstract":"Abstract Comparing and contrasting qualitative and quantitative methods for social media data exploration, this article describes and demonstrates the topic modeling approach for the descriptive analysis of large unstructured text data. Using a sample of tweets with the #WhyIStayed and #WhyILeft hashtags (n = 3,068), a Twitter conversation describing the reasons individuals left or stayed in abusive relationships, a traditional thematic analysis was used to qualitatively code the tweets. The same tweet sample was subject to a series of quantitative topic models. Results suggest topic modeling as a comparable approach to first-round qualitative analysis, with key differences: topic modeling and traditional thematic analysis are both inductive and phenomenon-oriented, but topic modeling results in a lexical semantic analysis, in contrast to the compositional semantic analysis offered by the qualitative approach. An evaluation of topics and codes using the Linguistic Inquiry and Word Count (LIWC) software further supports these findings. We argue topic modeling is a useful method for the descriptive analysis of unstructured social media data sets, and is best used as part of a mixed-method strategy, with topic model results guiding deeper qualitative analysis. Implications for human service intervention development and evaluation are discussed.","PeriodicalId":46115,"journal":{"name":"JOURNAL OF TECHNOLOGY IN HUMAN SERVICES","volume":"38 1","pages":"54 - 86"},"PeriodicalIF":1.5,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15228835.2019.1616350","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49008567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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