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Moving Ottawa's Department and Agency Reporting Forward: Encouraging Accountability and Sustaining Reform 推动渥太华的部门和机构向前发展:鼓励问责制和持续改革
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-26 DOI: 10.1111/capa.12601
Evert A. Lindquist

Governments produce a steady stream of data, reports, and other information to ministers, legislators, and the public, and generate enormous flows of administrative data. In the digital era the flows of information generated by departments and agencies have expanded by orders of magnitude. The paradox, though, is that much of this information is never used, but many decision makers believe there is insufficient information to meet their specific needs at any time. This note focuses on two streams of reporting by departments and agencies in the Government of Canada informed by “open government” principles—the streams of information supplied via the Canada InfoBase and other reporting, and the Management Accountability Framework—and considers if they are accessible and useful. After setting out options for making them both more useful, this note argues it will inform the work of spending reviews, Parliamentary committees, and engagement with experts and citizens.

政府向部长、立法者和公众提供源源不断的数据、报告和其他信息,并产生巨大的行政数据流。在数字时代,各部门和机构产生的信息流已以数量级扩大。然而,矛盾的是,这些信息中的大部分从未被使用过,但许多决策者认为,在任何时候,都没有足够的信息来满足他们的具体需求。本说明侧重于加拿大政府各部门和机构根据“开放政府”原则提供的两种报告流——通过加拿大信息库和其他报告提供的信息流,以及管理问责框架——并考虑它们是否可获取和有用。在阐述了使两者更有用的选择之后,本说明认为,它将为支出审查、议会委员会以及与专家和公民的接触提供信息。
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引用次数: 0
Conclusion to “Re-Setting the Public Service of Canada”: Resonances, Sustaining Reform, and Fostering Collaborative Research “重新设置加拿大公共服务”:共鸣、持续改革和促进合作研究
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-26 DOI: 10.1111/capa.12602
Evert A. Lindquist, Robert P. Shepherd

This article considers the implications of the contributions to the special issue on “Re-Setting the Public Service of Canada.” It first reflects on the reform directions proposed by contributors, the extent to which they resonate, and identifies overarching themes. It then considers the complexity of furthering and sustaining reform in large public-sector systems, arguing that monitoring progress and motivating public servants will challenge governments and central agencies, especially during times of turbulence and disruption, and that the responsibility for monitoring progress should be more fully shared with Parliament and external observers. This will require investments to improve external reporting and support more systematic, applied and collaborative research from universities and think tanks with public servants, which would lead to fostering a new culture of public sector oversight and a larger community of applied researchers addressing public service issues.

本文考虑了对“重新设置加拿大公共服务”特刊的贡献的含义。它首先反映了作者提出的改革方向,他们在多大程度上产生共鸣,并确定了总体主题。然后,它考虑了在大型公共部门系统中进一步推进和维持改革的复杂性,认为监督进展和激励公务员将对政府和中央机构构成挑战,特别是在动荡和混乱时期,监督进展的责任应更充分地由议会和外部观察员分担。这将需要投资改善外部报告,并支持大学和智库与公务员进行更系统、应用和合作的研究,这将导致培养一种新的公共部门监督文化和一个更大的应用研究人员群体来解决公共服务问题。
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引用次数: 0
State Capacity and Administrative Burdens on Citizens: Time for Export Controls and Transparency 国家能力和公民的行政负担:出口管制和透明度的时机
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-25 DOI: 10.1111/capa.12584
Jennifer Robson

This article examines the relationships between state infrastructural capacity, administrative burdens, and incentives facing political actors. Three recent case studies of federal capacity-building projects with limited success to date point to the roles of bureaucratic proceduralism, risk aversion, and internal administrative burdens imposed in the name of accountability. A path forward requires greater transparency by public servants and commitment by political elites to act as stewards of state capacity, ending the practice of exporting internally generated burdens outward to program users. In addition, political elites must shoulder more responsibility as active agents in the accountability process and providing political capital for risk-taking and innovation in systems renewal and service delivery. Voters may not provide immediate rewards for this action, but citizens' trust in the institutions of the state will benefit over the longer-term.

本文考察了国家基础设施能力、行政负担和政治行为者面临的激励之间的关系。最近对迄今成效有限的联邦能力建设项目进行的三个案例研究表明,官僚程序主义、规避风险和以问责制的名义强加的内部行政负担发挥了作用。前进的道路需要公务员提高透明度,政治精英承诺充当国家能力的管理者,结束将内部产生的负担向外输出给项目使用者的做法。此外,政治精英必须承担更多的责任,作为问责过程中的积极行动者,并为系统更新和服务提供方面的冒险和创新提供政治资本。选民可能不会立即为这一行动提供回报,但从长期来看,公民对国家机构的信任将受益。
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引用次数: 0
Improving Interactions: Public Sector Reform and Parliamentary Committees 改善互动:公共部门改革和议会委员会
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-25 DOI: 10.1111/capa.12597
John L. Nater, Kathy L. Brock

A well-functioning policy process requires a responsible public service that supports the government and implements its decisions, and a representative legislature that holds the executive to account for policy decisions and actions. Reform of either the public sector or Parliament alone is insufficient to ensure that the relationship between the two bodies works to the benefit of Canadians as intended. This article explores that relationship using committees as a focal point given their centrality to the operation of the policy system. It begins with a discussion of the role of the two bodies in the policy process and criteria for assessing any potential reforms, followed by a brief discussion of recent attempts at reform and their positive and negative lessons. We conclude by identifying three key reform options for the public sector and parliament to improve their interaction in this vital, yet often overlooked, part of the policy process.

一个运作良好的政策过程需要一个负责任的公共服务部门来支持政府并执行其决定,还需要一个代议制的立法机构来要求行政部门对政策决定和行动负责。仅仅改革公共部门或议会都不足以确保这两个机构之间的关系如预期的那样有利于加拿大人。鉴于委员会在政策体系运作中的中心地位,本文以委员会为焦点探讨了这种关系。它首先讨论了这两个机构在政策进程中的作用和评估任何可能的改革的标准,然后简要讨论了最近的改革尝试及其积极和消极的教训。最后,我们为公共部门和议会确定了三个关键的改革方案,以改善他们在这一至关重要但往往被忽视的政策过程中的互动。
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引用次数: 0
The Problems of Public Procurement in Canada: Rule Layering, Strategic Purchasing, and Risk Aversion as a Toxic Stew 加拿大公共采购的问题:规则分层、战略采购和风险规避
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-25 DOI: 10.1111/capa.12590
Michael Howlett, Andrea Migone

This article analyzes persistent challenges in Canadian public procurement, examining in particular the federal government's complex, multi-layered purchasing processes which have contributed to high-profile failures, such as most recently the ArriveCan app and, over the past century, the majority of major military procurement projects. The primary issues found to contribute to these problems include excessive rule layering, unnecessary strategic purchasing complexities, bureaucratic risk aversion and political interference which together form a “toxic stew” leading to poorly designed processes hampering procurement efficiency and effectiveness. The article highlights three main strategic directions for improvement: streamlining procurement to increase efficiency, rethinking strategic purchasing to simplify decision-making, and enhancing transparency and accountability for all projects to combat excessive caution and political interference. These proposals aim to address the key structural and political issues that have undermined procurement and help reform this key area of government activity.

本文分析了加拿大公共采购中持续存在的挑战,特别是联邦政府复杂的多层采购流程,这些流程导致了引人注目的失败,例如最近的ArriveCan应用程序,以及过去一个世纪以来的大多数重大军事采购项目。导致这些问题的主要问题包括过多的规则分层、不必要的战略采购复杂性、官僚主义的风险规避和政治干预,这些问题共同构成了“有毒的炖菜”,导致设计不良的程序,阻碍了采购的效率和效力。文章强调了改进的三个主要战略方向:精简采购以提高效率,重新思考战略采购以简化决策,以及提高所有项目的透明度和问责制,以防止过度谨慎和政治干预。这些建议旨在解决阻碍采购的关键结构和政治问题,并帮助改革政府活动的这一关键领域。
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引用次数: 0
Digital Transformation Versus Westminster Traditionalism: Mindset, Mechanisms and Critical Enablers of Systemic Adaptation 数字化转型与威斯敏斯特传统主义:思维方式、机制和系统适应的关键推动因素
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-25 DOI: 10.1111/capa.12598
Jeffrey Roy

Since its inception, digital government has been a struggle between transformational aspirations and contested reforms grounded within a traditionalist governance ethos. Following a conceptual situating of such tensions, we focus on three interrelated thematic sets of digital governance reforms: i) organizational governance and enterprise architecture; ii) COVID-19 and hybrid work arrangements; and iii) the escalating risks and complexities of cybersecurity. This article argues that the pervasiveness of traditional Westminster principles—notably information secrecy and hierarchical control—has shackled the emergence of an alternative governance ethos more aligned with digital innovation and systemic openness. In order to forge the latter, three critical enablers of systemic transformation must be embraced: first, a more collaborative and open political mindset; second, an alternative governance architecture championed by a new organizational entity; and third, the forging of a more diverse and empowered public service to strengthen digital governance adaptation and anticipatory capacities.

自成立以来,数字政府一直是转型愿望和基于传统主义治理精神的有争议的改革之间的斗争。根据这种紧张关系的概念情况,我们关注三个相互关联的数字治理改革主题集:i)组织治理和企业架构;(二)2019冠状病毒病与混合工作安排;三是网络安全风险和复杂性不断上升。本文认为,传统威斯敏斯特原则的普遍存在——尤其是信息保密和等级控制——束缚了一种与数字创新和系统开放更一致的另类治理精神的出现。为了打造后者,必须接受系统性转型的三个关键推动因素:首先,一种更加协作和开放的政治心态;第二,由新的组织实体支持的替代治理体系结构;第三,打造更加多样化和更有能力的公共服务,以加强数字治理的适应和预测能力。
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引用次数: 0
From “Listening” to Collaborative Policymaking: Encouraging Government Engagement with Civil Society 从“倾听”到协同决策:鼓励政府参与公民社会
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-23 DOI: 10.1111/capa.12594
Mary Francoli

The digital age has helped to create an environment where civic engagement could flourish. The quality and quantity of data have increased and new mechanisms for engagement make it simpler than ever before. Despite this, civic engagement activities often resemble exercises in listening more than active two-way dialogue. With the Government of Canada as its focus, this article asks what changes need to be made to improve civic engagement—to make it more interactive and iterative—so that its potential as an element of good governance can be better realized? Drawing on contemporary examples of engagement related to transparency, it is argued that improvements need to focus on increasing institutionalization of engagement, improving the visibility of engagement opportunities, and building and sustaining relationships and trust with citizens.

数字时代有助于创造一个公民参与蓬勃发展的环境。数据的质量和数量都有所提高,新的参与机制使其比以往任何时候都更简单。尽管如此,公民参与活动往往更像是倾听的练习,而不是积极的双向对话。本文以加拿大政府为研究焦点,提出需要做出哪些改变来改善公民参与,使其更具互动性和迭代性,从而更好地发挥其作为善治要素的潜力?借鉴当代与透明度相关的参与案例,本文认为,改进需要集中在增加参与的制度化,提高参与机会的可见性,以及建立和维持与公民的关系和信任。
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引用次数: 0
Institutionalizing Spending and Strategic Reviews: Supporting Effective Public Management 制度化支出和战略审查:支持有效的公共管理
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-23 DOI: 10.1111/capa.12599
Robert P. Shepherd, Evert A. Lindquist

Canada has long been a leader in conducting episodic spending reviews to check public spending. However, it has fallen behind many other countries that have taken a more consistent approach relying to a much larger extent on strategic reviews that not only check spending, but also examine the links between spending and policy priorities. To bring greater coherence to review processes, we argue that an embedded system would greatly enhance decision-makers' ability to make more informed budgetary choices that draw on reliable longitudinal data. There are many ways to organize reviews, and this article provides comparative international experience that could inform discussion on the rationale and benefits of an embedded review system that could be led by the Treasury Board Secretariat. We suggest that there may be a pathway to such implementation that must take into certain preconditions for success.

长期以来,加拿大在进行阶段性支出审查以检查公共支出方面一直处于领先地位。然而,它已经落后于许多其他国家,这些国家采取了更一致的方法,在更大程度上依靠战略审查,不仅检查支出,而且检查支出与政策优先事项之间的联系。为了给审查过程带来更大的一致性,我们认为嵌入式系统将极大地提高决策者根据可靠的纵向数据做出更明智的预算选择的能力。有许多组织审查的方法,本文提供了比较的国际经验,可以为讨论可以由财政委员会秘书处领导的嵌入式审查系统的基本原理和好处提供信息。我们建议,可能有一条实现这种执行的途径,但必须考虑到成功的某些先决条件。
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引用次数: 0
Introduction: Re-Setting the Public Service of Canada 引言:重新设置加拿大公共服务
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-22 DOI: 10.1111/capa.12589
Evert A. Lindquist
<p>This collection was inspired by a variety of conversations with public administration scholarly colleagues, former and current federal public servants, a panoply of diverse op-ed contributions in newspapers and online forums about the state of the Canadian Public Service (too numerous to itemize), and, of course, Donald Savoie's reiteration of his long-standing concerns in <i>Speaking Truth to Canadians About Their Public Service</i> along with his call for a Royal Commission on the Future of the Federal Public Service (May <span>2022</span>; Savoie <span>2024</span>).</p><p>There has always been much to admire about the Canadian Public Service: its history, its many leading lights, its loyalty and responsiveness to a succession of elected governments, its many signature accomplishments and ability to pivot in response to significant crises, and its ongoing engagement with international entities—such as the OECD and many more—to further the spread of important principles of public administration in the service of democratic governance around the world. But in recent years there has been a series of disappointing service delivery results, leaks and ethics concerns; a palpable sense of unease about how quickly the public service has taken advantage of digital tools and platforms; frustration among reform-oriented public servants about the pace of change and increasing reliance on consultants to provide strategic advice and undertake reviews; concern over return-to-work policies and the ability of public service leaders to lead and build productive cultures in distributed workplaces; growing sense of frustration with administrative burden; and anxiety about the effects of early rounds of restraint on department and agency operating budgets, with more promised for the foreseeable future. Not all of this can be attributed to the Canadian Public Service: governments have come and gone, made a succession of policy decisions along with inevitable non-decisions and blind spots, including whether to reform public services, leading to frustration about the state of governance in Canada and the uneven quality of public sector delivery. But all of these concerns have now accumulated amidst the prospect of large upheavals to come with an aggressive new US administration, a continually rapidly evolving geo-political context, and the arrival of a new Canadian government after the 2025 national election.</p><p>The succession of complaints and calls for reforming the federal public sector have typically focused on a particular issue and usually have not identified a reform solution. Indeed, a close reading of such assessments often suggest that related proximate issues are at play, which would also need tackling with new capabilities or reform. This suggests that not only is there no shortage of issues to address, but that there are varying degrees of interconnectedness among them. Nor has a coherent vision or narrative been offered of what a “reformed” Canadia
这本合集的灵感来自于与公共管理学者同事、前任和现任联邦公务员的各种对话,以及报纸和在线论坛上关于加拿大公共服务状况的各种各样的专栏文章(数量太多,无法一一列举),当然,唐纳德·萨瓦(Donald Savoie)在《向加拿大人说出他们的公共服务的真相》中重申了他长期以来的担忧,并呼吁成立联邦公共服务未来皇家委员会(2022年5月;萨瓦2024)。加拿大的公共服务一直有很多值得钦佩的地方:它的历史,它的许多领导人物,它对民选政府的忠诚和反应,它的许多标志性成就和应对重大危机的能力,以及它与国际实体(如经合组织等)的持续接触,以进一步传播公共管理的重要原则,为世界各地的民主治理服务。但近年来,出现了一系列令人失望的服务交付结果、泄密和道德担忧;对于公共服务部门利用数字工具和平台的速度之快,人们明显感到不安;注重改革的公务员对改革的速度感到沮丧,越来越依赖顾问提供战略咨询和进行审查;关注重返工作岗位政策和公共服务领导人在分布式工作场所领导和建立富有成效文化的能力;对行政负担的挫折感日益增强;以及对前几轮限制对部门和机构运营预算的影响的担忧,在可预见的未来还会有更多的限制。并非所有这一切都归功于加拿大的公共服务:政府来了又走,做出了一系列的政策决定,同时也不可避免地出现了非决定和盲点,包括是否改革公共服务,导致人们对加拿大的治理状况和公共部门交付的质量参差不齐感到沮丧。但是,所有这些担忧现在都积累起来了,因为咄咄逼人的美国新政府、不断快速演变的地缘政治背景,以及2025年全国大选后加拿大新政府的到来,都可能带来巨大的动荡。对联邦公共部门进行改革的投诉和呼吁通常集中在一个特定的问题上,通常没有确定改革的解决方案。事实上,仔细阅读这些评估往往会发现,相关的紧迫问题正在发挥作用,这些问题也需要用新的能力或改革来解决。这表明,不仅不缺乏需要解决的问题,而且这些问题之间存在不同程度的相互联系。对于“改革后”的加拿大公共部门可能会是什么样子,也没有一个连贯的愿景或叙述——几乎没有人认识到,在动荡的环境中,更新机构可能需要几年的时间,早期会出现中断,毫无疑问,一路上会出现更多的中断。正如过去一二十年的情况一样,未来公共部门的新特征很可能是政府做出的政策和计划选择以及公共服务本身的改革倡议计划的结果。我希望这些收集能激发人们对加拿大公共部门和公共服务面临的挑战进行更广泛的讨论,进而对问题和前进的选择进行更彻底、更包容的战略审查(也许通过一个增压的、不超过一年的“新”委员会方法来取代传统的皇家委员会),比过去多年看到的更令人信服的改革和行动框架,并在行动开始后提高报告和透明度。事实上,与会者要求捐助国说明所建议的推进方案如何能够为其他倡议提供信息,或可能需要为其他倡议提供信息,从而能够长期维持改革。在最后的投稿中,“结论:Evert Lindquist和Robert Shepherd在《持续改革和应用研究的意义》一书中退一步思考了作者提出的观点和选择在多大程度上相互共鸣和加强,是否有必要和机会对改革进行排序,以及在像联邦公共部门这样复杂的系统中,成功改革或实现可识别变化的门槛的先决条件和期望应该是什么。 考虑到公共服务在未来几个月可能会经历重大的重新分配、错位和缩减规模,他们考虑了在许多方面维持变革和改革的意义,衡量和监测进展,重新设置和建立新的公共部门文化——一种可能更系统地与应用大学研究人员和其他专家和观察员一起跟踪和评估变化的文化。
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引用次数: 0
Strengthening Morale and Motivation in the Public Service in Turbulent Times 在动荡时期加强公务员的士气和动力
IF 1.1 4区 管理学 Q3 PUBLIC ADMINISTRATION Pub Date : 2024-12-20 DOI: 10.1111/capa.12583
Karine Levasseur, Andrea Rounce, Wiesława Dominika Wranik

The public service in Canada has undergone major changes and experienced significant pressures in the last decade. These changes and pressures create conditions of uncertainty, and alongside workplace policies, arrangements, leadership, and culture, affect the morale of current public servants and future public service motivation. This issue requires immediate attention because the morale of the public service determines the performance and quality of service delivery to citizens, as well as making the public service a good place to work. This research note prescribes a pathway for reform: 1. Define problems of morale and motivation; 2. Create a time-limited task force with the goal of creating a permanent entity to address motivation and morale; and 3. Collaborate with current and future public servants to provide professional development.

加拿大的公务员制度在过去十年中经历了重大的变化,并承受了巨大的压力。这些变化和压力创造了不确定的条件,以及工作场所的政策、安排、领导和文化,影响了当前公务员的士气和未来的公共服务动机。这个问题需要立即关注,因为公共服务的士气决定了向公民提供服务的绩效和质量,也决定了公共服务是否成为一个良好的工作场所。这份研究报告规定了改革的途径:定义士气和动机的问题;2. 建立一个有时间限制的特别工作组,目标是建立一个永久性的实体来解决激励和士气问题;和3。与现任及未来的公务员合作,提供专业发展。
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引用次数: 0
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Canadian Public Administration-Administration Publique Du Canada
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