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The state of embedded librarianship in the university research processes in selected African academic libraries 嵌入式图书馆事业在大学研究过程中的现状,以选定的非洲学术图书馆为例
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-25 DOI: 10.1108/lm-06-2023-0045
A. Leonard, Josiline Phiri Chigwada, Gilbert Mushi
PurposeThis study aims to examine the state of embedded librarianship in African academic libraries by exploring the extent of librarian embedment in research processes in selected academic libraries in Africa.Design/methodology/approachA survey was conducted to collect data using an online questionnaire. The study population was comprised of librarians who directly support researchers throughout the research process in the scholarly communication and information services sections. Purposive sampling was used to select librarians, and 63 responses were received from the target of 100. The collected data were analysed using the statistical package for the social sciences (SPSS) software, and content analysis was used to analyse open-ended questions.FindingsThe study results showed that the extent and nature of librarians' embeddedness in the research process vary across different university contexts in Africa. Challenges and areas of research skill gaps among librarians were identified, and propositions to address the research skill gaps were provided.Practical implicationsThe study findings can be used as a framework for libraries to embed librarians in the research process. The study made recommendations with practical implications for library practitioners in academia, and institutions offering library and information science education, and the library management responsible for the research process.Originality/valueA study brings a novel perspective by examining the state of embedded librarianship in the African context. Its contribution generates knowledge and insights that inform the development of effective embedded librarianship practices in African academic libraries to enhance research support services and advancement of scholarly research in the region.
目的本研究旨在探讨非洲高校图书馆馆员在研究过程中的嵌入程度,以考察非洲高校图书馆嵌入式图书馆事业的现状。设计/方法/方法进行了一项调查,使用在线问卷收集数据。研究人群由图书馆馆员组成,他们在学术交流和信息服务部门的整个研究过程中直接支持研究人员。我们采用有目的抽样的方法来选择图书馆员,从100个目标中收到了63个回复。收集的数据使用社会科学统计软件包(SPSS)软件进行分析,并使用内容分析对开放式问题进行分析。研究结果表明,在非洲不同的大学背景下,图书馆员在研究过程中的嵌入程度和性质有所不同。确定了图书馆员面临的挑战和研究技能差距领域,并提出了解决研究技能差距的建议。实践启示研究结果可作为图书馆将馆员嵌入研究过程的框架。本研究为学术界的图书馆从业人员、提供图书馆情报学教育的机构以及负责研究过程的图书馆管理人员提出了具有实际意义的建议。原创性/价值一项研究通过检查非洲背景下嵌入式图书馆的状态,带来了一个新颖的视角。它的贡献产生了知识和见解,为非洲学术图书馆有效的嵌入式图书馆实践的发展提供了信息,以加强该地区的研究支持服务和学术研究的进步。
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引用次数: 0
Capacity-building practices for librarians' effective service delivery in federal university libraries in Nigeria 尼日利亚联邦大学图书馆馆员有效服务的能力建设实践
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-23 DOI: 10.1108/lm-04-2022-0026
PhD Igbokwe
PurposeThe study examined capacity-building practices for librarians' effective library service delivery in Federal University Libraries in Nigeria.Design/methodology/approachThe design for this paper was a descriptive survey research design. Data was collected using a questionnaire from a total number of 178 respondents. Collected data were analyzed using mean scores and standard deviation.FindingsThe findings reveal that learning capacity-building practices such as rotating members of staff for wider experience exist in these libraries. Learning capacity-building practices contributes to effective service delivery by enhancing various library services. Results also show that there are challenges confronting learning capacity-building practices which include inadequate funding. For these libraries to perform to their highest potentials, their learning capacity needs to be built and developed.Research limitations/implicationsThe major limitation of this study is the tendency of the respondents to fake their responses which may arise from their personal biases.Practical implicationsTherefore, university library management and university administrators should as a matter of urgency develop policies that will ensure that capacities are built for better service delivery or risk users losing interest in the library.Originality/valueThe study examined a vital dimension of capacity build, which is learning capacity building. The findings will help university administrators and library management to know the different learning capacity-building practices that exist in the various libraries and the extent to which these practices are important and relevant for effective service delivery. This will assist them in adopting relevant and adequate learning capacity-building strategies and guiding them in formulating effective capacity-building policies.
目的本研究考察了尼日利亚联邦大学图书馆馆员有效提供图书馆服务的能力建设实践。设计/方法/方法本文的设计是一项描述性调查研究设计。数据是使用问卷从178名受访者中收集的。使用平均分和标准差对收集的数据进行分析。调查结果显示,这些图书馆存在学习能力建设做法,如轮换工作人员以获得更广泛的经验。通过加强各种图书馆服务,学习能力建设做法有助于有效提供服务。结果还表明,学习能力建设做法面临挑战,其中包括资金不足。为了让这些图书馆发挥其最大潜力,需要建立和发展它们的学习能力。研究局限性/含义本研究的主要局限性是受访者倾向于伪造自己的回答,这可能是由于他们的个人偏见造成的。实际意义因此,大学图书馆管理层和大学行政人员应作为紧急事项制定政策,确保建立能力,以更好地提供服务,否则用户可能会对图书馆失去兴趣。原创性/价值研究考察了能力建设的一个重要方面,即学习能力建设。研究结果将有助于大学管理人员和图书馆管理人员了解各图书馆存在的不同学习能力建设做法,以及这些做法在多大程度上对有效提供服务具有重要意义和相关性。这将有助于他们制定相关和充分的学习能力建设战略,并指导他们制定有效的能力建设政策。
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引用次数: 0
Assessment of the influence of intrinsic motivation on undergraduate students' usage of library facilities in the Federal University Oye-Ekiti, Nigeria 尼日利亚Oye Ekiti联邦大学内在动机对本科生使用图书馆设施的影响评估
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-15 DOI: 10.1108/lm-05-2022-0045
M. P. Osiesi, A. F. Adekoya, Chigozie Celestina Oke, A. Aruleba, Adejimi Oluwatobi Busiyi
PurposeThis study assessed students' intrinsic motivation (basic psychological needs) as predictor of their usage of library facilities in the Federal University Oye-Ekiti, Nigeria.Design/methodology/approachThe study adopted the quantitative case study approach. The population of this study consisted of all undergraduate students in the Federal University Oye-Ekiti, Nigeria. The systematic random sampling was used in selecting a sample of 129 students. A research question and four hypotheses were raised in the study. Two instruments were adapted and used for data collection: the “Intrinsic Motivation Inventory” (IMI) and “Students' Usage of Library Facilities Scale,” with Cronbach’s alpha reliability indexes of 0.87 and 0.78, respectively. The collected data were analysed using descriptive (frequency counts and percentages) and inferential statistics (linear regression and correlation) at 0.05 alpha level.FindingsFindings of this study revealed that the extent of usage of library facilities in the university is low; the three basic psychological needs—perceived competence, autonomy and relatedness—significantly predict students' usage of library facilities; significant relationship exist among gender, perceived autonomy and usage of library facilities.Research limitations/implicationsThis study is limited to undergraduate usage of library facilities in the Federal University Oye-Ekiti. The quantitative case study research type was adopted, with a sample of 129 students. Data were collected using adapted questionnaires and analysed quantitatively using the SPSS.Practical implicationsThe results of this study have implied that the three basic psychological needs influence students' usage of library facilities. Therefore, it is paramount that management of universities and university librarians foster students' intrinsic motivational variables for their enhanced academic performances. Also, faculties and academics by the outcome of this study are to maintain and sustain a functional social network, social interactions and collaborative works among students, while inculcating and improving the levels of students' competences, autonomy and relatedness. Further, the study has hinted the need for university management, librarians and academics to be professionally trained on promoting and sustaining students' competences, autonomy and relatedness. The universities are to continuously organise orientation and enlightenment programmes for both the old and the newly admitted students on the import, impact and usage of university libraries amidst its facilities.Originality/valueFew studies have been carried out on students' usage of academic libraries especially with regard to their attitudes; however, the challenge of underutilisation of library facilities by students are yet unresolved. There is a dearth of literature regarding the influence of intrinsic motivation (the basic psychological needs) on usage of library facilities among tertiary learners, es
目的本研究评估尼日利亚Oye-Ekiti联邦大学学生的内在动机(基本心理需求)作为他们使用图书馆设施的预测因子。设计/方法/方法本研究采用了定量案例研究法。本研究的人群包括尼日利亚Oye-Ekiti联邦大学的所有本科生。采用系统随机抽样的方法,抽取129名学生作为样本。本研究提出了一个研究问题和四个假设。采用两种工具进行数据收集:“内在动机量表”(IMI)和“学生图书馆设施使用量表”,Cronbach ' s α信度指数分别为0.87和0.78。使用描述性统计(频率计数和百分比)和推理统计(线性回归和相关)在0.05 α水平上分析收集的数据。研究结果显示,大学图书馆设施使用率较低;感知能力、自主性和相关性这三种基本心理需求对学生使用图书馆设施有显著的预测作用;性别、自主性感知与图书馆设施使用之间存在显著的相关关系。研究局限/意义本研究仅限于联邦大学Oye-Ekiti的本科生使用图书馆设施的情况。采用定量案例研究的研究方式,样本为129名学生。采用适应性问卷收集数据,并使用SPSS进行定量分析。实践意义本研究的结果表明,三种基本心理需求影响着学生对图书馆设施的使用。因此,高校管理和高校图书馆员培养学生的内在动机变量对提高学生的学习成绩至关重要。同时,教师和学者通过本研究的结果来维持和维持学生之间的功能性社会网络,社会互动和协作工作,同时灌输和提高学生的能力,自主性和关联性水平。此外,该研究还暗示,大学管理层、图书馆员和学者需要接受专业培训,以促进和维持学生的能力、自主性和关联性。大学将不断为新老学生组织有关大学图书馆在其设施中的重要性、影响和使用的介绍和启蒙活动。原创性/价值很少有关于学生使用大学图书馆的研究,特别是关于他们的态度;然而,学生充分利用图书馆设施的挑战尚未得到解决。关于内在动机(基本心理需求)对高等教育学习者使用图书馆设施的影响的文献很少,特别是在尼日利亚。
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引用次数: 0
The needs of digital scholarship services at Vietnam National University, Ho Chi Minh City 胡志明市越南国立大学数字奖学金服务的需求
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-11 DOI: 10.1108/lm-03-2023-0016
Thi Kim Anh Ninh, Thi Huyen Ngo, Hong Sinh Nguyen
PurposeThe aim of this paper is to investigate the needs of lecturers and learners for digital scholarship services (DSS) and to suggest recommendations for the development of DSS at Vietnam National University Ho Chi Minh City (VNU-HCM).Design/methodology/approachThe research employed a mixed method approach, comprising a paper questionnaire with 360 respondents to collect quantitative data and in-depth interviews with 18 participants, including lecturers (L), postgraduate students (P), and undergraduate students (U), to gather qualitative data.FindingsThe findings indicate that lecturers and students have diverse needs for various DSS services, with digital information resources and institutional repositories being the most common, followed by new and workable digital technology infrastructure, training courses in using digital tools and methods, and ongoing advice and support at different stages of the research process.Research limitations/implicationsThe limitations of this study indicate that further research is necessary to obtain a more comprehensive understanding of the DSS needs in higher education institutions in Vietnam of various sizes and characteristics.Practical implicationsThis research provides a practical basis for the development and provision of appropriate support to the development of DSS at VNU-HCM.Originality/valueThe originality of this paper and its value lies in the contribution to the understanding of the needs of DSS in a context of the digital transformation and the improvement of the quality of education and research in the higher education sector in Vietnam.
目的本文的目的是调查讲师和学习者对数字奖学金服务(DSS)的需求,并为越南国立大学胡志明市分校(VNU-HCM)的DSS发展提出建议,包括360名受访者的纸质问卷以收集定量数据,以及18名参与者的深度访谈,包括讲师(L)、研究生(P)和本科生(U)以收集定性数据。调查结果表明,讲师和学生对各种DSS服务有着不同的需求,其中数字信息资源和机构存储库最为常见,其次是新的、可行的数字技术基础设施、使用数字工具和方法的培训课程,以及在研究过程的不同阶段不断提供建议和支持。研究局限性/含义本研究的局限性表明,有必要进行进一步的研究,以更全面地了解越南不同规模和特点的高等教育机构的DSS需求。实践意义本研究为越南国立大学HCM的DSS发展提供了实践基础,并为其发展提供了适当的支持。原创性/价值本论文的独创性及其价值在于有助于理解数字化转型背景下DSS的需求,并提高越南教育和研究质量越南高等教育部门。
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引用次数: 0
Australian public libraries during the COVID-19 crisis: operations, management and service provision 新冠肺炎危机期间的澳大利亚公共图书馆:运营、管理和服务提供
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-04 DOI: 10.1108/lm-04-2023-0031
S. Wakeling, J. Garner, M. Kennan, P. Hider, H. Jamali, H. Randell-Moon, Yazdan Mansourian
PurposeThe purpose of this research was to investigate how Australian public libraries responded to the COVID-19 pandemic in terms of management, planning and communication. The study also investigated operational approaches to the development and implementation of new and adapted models of service and resource delivery.Design/methodology/approachUtilising a multiple qualitative case study approach, interviews were conducted with 15 Australian public library staff members at three library services – one inner-city, one regional and one remote. Inductive thematic analysis was employed to generate insights into the operations and management strategies employed during the COVID-19 crisis.FindingsFindings suggest that public library managers performed admirably in the face of significant logistical, budgetary and regulatory challenges. Five key themes emerged to represent the ways in which public library leaders responded effectively to the crisis: resourcefulness, flexibility, presence, sensitivity and communication. Results also demonstrate the importance placed on library users’ welfare.Originality/valueThis research represents the first study to focus on the response of Australian public library managers to the significant challenges posed by the COVID-19 pandemic, and to identify the strategies employed by library leaders to respond effectively. In doing so this research provides valuable insights into how public library managers can prepare for future crises.
本研究的目的是调查澳大利亚公共图书馆在管理、规划和沟通方面如何应对COVID-19大流行。这项研究还调查了发展和执行新的和经过调整的服务和资源提供模式的业务方法。设计/方法/方法利用多重定性案例研究方法,对三个图书馆服务部门的15名澳大利亚公共图书馆工作人员进行了采访——一个在市中心,一个在区域,一个在偏远地区。采用归纳专题分析,深入了解疫情期间的运营和管理策略。调查结果表明,公共图书馆管理者在面对重大的后勤、预算和监管挑战时表现得令人钦佩。五个关键主题代表了公共图书馆领导有效应对危机的方式:智谋、灵活性、存在感、敏感性和沟通。结果还表明,图书馆对用户福利的重视。独创性/价值本研究首次关注澳大利亚公共图书馆管理人员对COVID-19大流行带来的重大挑战的反应,并确定图书馆领导为有效应对所采用的策略。在这样做的过程中,这项研究为公共图书馆管理者如何为未来的危机做好准备提供了有价值的见解。
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引用次数: 0
KUOPIO 2022: The application of the MARC 583 “action note” in Austria and Germany KUOPIO 2022:MARC 583“行动说明”在奥地利和德国的应用
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-08-01 DOI: 10.1108/lm-11-2022-0113
Silke Sewing
PurposeThe purpose of this article is to present the implementation process in Germany and Austria of MARC 583 as an example for a supraregional cooperative library workflow in the fields of preservation and archiving.Design/methodology/approachBased upon PDA: Terminology, the MARC 583 “Action note” data element for inventory preservation and archiving was implemented in all library union catalogues in Germany and Austria. Strong cooperation in the Consortium of Library Networks has been a precondition for the introduction of MARC 583 in 2019. Using German Union Catalogue of Serials – Zeitschriftendatenbank as an example, areas of cooperative collaboration at the regional, supraregional, and national levels are explained.FindingsMARC 583 allows the union catalogues to provide sustainable and transparent information about digitization, filming, mass deacidifation, and archiving measures and the participating libraries to save resources in these fields of “action.”Originality/value An example for the implementation of PDA: Terminology originates in the Anglo-American library world. This article describes the implementation of a workflow in two German-speaking countries with different approaches and projects.
本文的目的是介绍MARC 583在德国和奥地利的实施过程,作为保存和存档领域跨区域合作图书馆工作流程的一个例子。设计/方法/方法基于PDA:术语,MARC 583“行动笔记”数据元素在德国和奥地利的所有图书馆联盟目录中实现了库存保存和存档。图书馆网络联盟的紧密合作是2019年引入MARC 583的先决条件。以《德国联合期刊目录-时代趋势银行》为例,阐述了区域、超区域和国家层面的合作领域。FindingsMARC 583允许联盟目录提供关于数字化、拍摄、大规模脱酸和存档措施的可持续和透明的信息,以及参与图书馆在这些“行动”领域节省资源。创新/价值PDA实施的一个例子:术语起源于英美图书馆界。本文描述了在两个讲德语的国家使用不同的方法和项目实现工作流。
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引用次数: 0
The missing link: the capacity development for academic librarians to sustain citizen science at university libraries 缺失的环节:高校图书馆学术馆员维持公民科学的能力培养
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-07-21 DOI: 10.1108/lm-03-2023-0014
Modiehi Winnie Rammutloa
PurposeThis paper reports on research into the skills and services required to ensure the sustainability of citizen science as a service in university libraries.Design/methodology/approachA quantitative research design was adopted to collect data from academic librarians. A questionnaire was administered, and data were analysed using Statistical Package for the Social Sciences (SPSS).FindingsMore than 90% of responses indicated that to support citizen science activities, it is important for academic librarians to acquire information literacy, data literacy and an understanding of open science. The study found that citizen science activities require a dedicated team and continuous capacity development of team members. Findings also indicated that though academic librarians do not have knowledge of citizen science, they are willing to embrace and embed it in their services and products. Capacity shortage was listed as a challenge for academic librarians to promote and support citizen science activities.Originality/valueThis study is unique as it reports on the possible involvement of academic librarians in the field of citizen science. The link between academic librarians and the field of citizen science which is predominant in the natural sciences has a positive contribution to the body of scholarship as it promotes interdisciplinarity.
目的本文研究了确保高校图书馆公民科学服务可持续性所需的技能和服务。设计/方法/方法采用定量研究设计从学术图书馆收集数据。进行问卷调查,并使用社会科学统计软件包(SPSS)对数据进行分析。超过90%的回应表明,为了支持公民科学活动,学术图书馆员必须具备信息素养、数据素养和对开放科学的理解。该研究发现,公民科学活动需要一个专门的团队和团队成员的持续能力发展。调查结果还表明,虽然学术图书馆员不了解公民科学,但他们愿意接受并将其嵌入到他们的服务和产品中。能力短缺被列为高校图书馆促进和支持公民科学活动的挑战。原创性/价值这项研究的独特之处在于它报告了学术图书馆员在公民科学领域的可能参与。学术图书馆员与公民科学领域之间的联系在自然科学中占主导地位,因为它促进了跨学科性,对学术体系做出了积极的贡献。
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引用次数: 0
North: the Canadian shared print network/Nord: Réseau canadien de conservation partagée des documents imprimés 北:加拿大共享印刷网/北:加拿大保存部份文件
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-07-21 DOI: 10.1108/lm-05-2023-0037
J. Hafner
PurposeThis paper was presented at the Kuopio 2022 Conference in Vienna, Austria on September 7, 2022, to show the work in Canada to create a Canadian shared print network and to share information about the projects that new group is working on with their partners.Design/methodology/approachThis was a case study giving information about the North/Nord Canadian Shared Print network, the history of the group and where the group will go next. The author has been part of this project since it began and continues to work on this at the time of publication.FindingsThis paper shares information about the network and three projects they are working on along with information about shared print projects in Canada and shows that this Canadian network has a unique approach among other current shared print networks.Originality/valueThis is the first international presentation about this new shared print network and their original approach to shared print because of their focus on Canadiana.
本文于2022年9月7日在奥地利维也纳举行的Kuopio 2022会议上发表,以展示加拿大为创建加拿大共享印刷网络所做的工作,并分享新小组与其合作伙伴正在开展的项目的信息。设计/方法/方法这是一个案例研究,提供了有关北加拿大/北加拿大共享印刷网络的信息,该组织的历史以及该组织下一步的发展方向。作者从一开始就是这个项目的一部分,并在出版时继续为此工作。这篇论文分享了关于网络和他们正在进行的三个项目的信息,以及加拿大共享印刷项目的信息,并表明这个加拿大网络在其他当前共享印刷网络中有一个独特的方法。创意/价值这是关于这个新的共享版画网络的第一次国际演讲,以及他们对共享版画的原始方法,因为他们专注于加拿大。
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引用次数: 0
Renew and recycle: developing sustainable preservation strategies 更新和循环利用:发展可持续的保护策略
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-07-17 DOI: 10.1108/lm-03-2023-0021
Jacob Nadal, Erin Engle
PurposeThe Library of Congress is engaged in an effort to ensure the health and sustainability of its preservation program.Design/methodology/approachThis paper is an expanded version of a presentation Jacob Nadal and Erin Engle gave at the 7th Kuopio Conference. That presentation explained how the preservation management team re-evaluated and re-imagined its work through a series of workshops, cost studies and planning exercises. This led to a new way to respond to immediate operational requirements and adapt to agency focus across strategic planning cycles while still making progress on large-scale preservation needs.FindingsThis work led to new plans for the workforce and fiscal resources needed to maintain a rich array of options for use of the collections over the long term. This paper details the philosophy and strategy behind this approach to address financial and organizational sustainability of a large-scale preservation program.
目的国会图书馆正在努力确保其保存项目的健康和可持续性。设计/方法/方法本文是Jacob b纳达尔和Erin Engle在第七届Kuopio会议上的演讲的扩展版本。该演讲解释了保存管理团队如何通过一系列研讨会、成本研究和规划练习来重新评估和重新设想其工作。这导致了一种新的方式来响应即时的操作需求,并适应跨战略规划周期的机构重点,同时仍在大规模保护需求方面取得进展。研究结果这项工作导致了对劳动力和财政资源的新计划,以维持长期使用这些藏品的丰富选择。本文详细介绍了这种方法背后的理念和策略,以解决大规模保护计划的财务和组织可持续性问题。
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引用次数: 0
Quantitative representation of school library service quality in Yogyakarta: evaluation using Libqual +Tm method 日惹市学校图书馆服务质量的定量表征:使用Libqual +Tm方法进行评估
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-07-14 DOI: 10.1108/lm-04-2023-0027
Arina Faila Saufa
PurposeThe purpose was to measure the service quality of school library in Yogyakarta based on user perceptions using the Libqual +TM method that used three dimensional indicators; affect of service, information control and library as place.Design/methodology/approachThe researcher used a quantitative method to examine the perceived scores, minimum expectations and ideal expectations given by the users, which then resulted in the average Adequency Gap (AG) and superiority gap (SG) scores. Researchers collected data through observation and distributed questionnaires to 93 respondents who were students in Yogyakarta.FindingsThe study found that (1) affect of service dimension, the user is satisfied with the librarian being very polite to the user with an AG score of 0.58 and an SG of −0.1. (2) The information control dimension shows that users are satisfied with the ease of searching for information with an AG score of 0.53 and an SG of −0.44. (3) The library as place dimension, users are satisfied with the library space which is always clean with an AG score of 0.4 and an SG of −0.13.Originality/valueThis study broadens the view regarding the evaluation of school library services using certain methods so that they can be used to improve the quality of library services.
目的:采用Libqual +TM三维指标法,基于用户感知对日惹市学校图书馆服务质量进行测评;服务、信息控制和图书馆作为场所的影响。设计/方法/方法研究人员使用定量方法来检查用户给出的感知分数,最低期望和理想期望,然后得出平均不足差距(AG)和优势差距(SG)分数。研究人员通过观察收集数据,并向日惹的93名学生分发了调查问卷。研究发现:(1)服务维度的影响,用户对图书馆员对用户非常有礼貌感到满意,AG得分为0.58,SG得分为- 0.1。(2)信息控制维度显示,用户对信息检索的易用性感到满意,AG得分为0.53,SG得分为- 0.44。(3)图书馆作为场所维度,用户对图书馆空间的AG得分为0.4,SG为- 0.13,用户对图书馆空间始终保持整洁感到满意。原创性/价值本研究拓宽了对学校图书馆服务评价的视角,运用一定的方法来提高图书馆服务的质量。
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引用次数: 0
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Library Management
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