PurposeThe library community is considerably active in environmental issues, but the body of scientific and professional literature in the library and information science (LIS) related to environmental issues is growing slowly. The author attempts to indicate the reasons for the still-low interest in the issue of green libraries on a global scale by pointing to barriers in the development of the green libraries concept in both theoretical and practical dimensions.Design/methodology/approachThe desk research method was used in this study.FindingsBarriers to the development of the green libraries concept include an ambiguous definition of green libraries, a lack of guidelines for green libraries, a lack of criteria for evaluating green libraries, insufficient dissemination of the essence and goals of environmental education, a lack of developed tools for monitoring progress towards Sustainable Development Goals (SDGs) in an environmental aspect at a national level and insufficient integration of environmental topics in LIS curricula at the higher-education level.Originality/valueAlthough, since the 1990s, the body of literature on sustainable development from an environmental perspective has been growing, LIS researchers' activities do not reflect the importance of this issue. The originality of the article lies in the indication of the reasons for the still-low interest in environmental issues in LIS literature. To date, this issue has not been discussed in the literature.
{"title":"Green libraries: barriers to concept development","authors":"Małgorzata Fedorowicz-Kruszewska","doi":"10.1108/lm-04-2022-0041","DOIUrl":"https://doi.org/10.1108/lm-04-2022-0041","url":null,"abstract":"PurposeThe library community is considerably active in environmental issues, but the body of scientific and professional literature in the library and information science (LIS) related to environmental issues is growing slowly. The author attempts to indicate the reasons for the still-low interest in the issue of green libraries on a global scale by pointing to barriers in the development of the green libraries concept in both theoretical and practical dimensions.Design/methodology/approachThe desk research method was used in this study.FindingsBarriers to the development of the green libraries concept include an ambiguous definition of green libraries, a lack of guidelines for green libraries, a lack of criteria for evaluating green libraries, insufficient dissemination of the essence and goals of environmental education, a lack of developed tools for monitoring progress towards Sustainable Development Goals (SDGs) in an environmental aspect at a national level and insufficient integration of environmental topics in LIS curricula at the higher-education level.Originality/valueAlthough, since the 1990s, the body of literature on sustainable development from an environmental perspective has been growing, LIS researchers' activities do not reflect the importance of this issue. The originality of the article lies in the indication of the reasons for the still-low interest in environmental issues in LIS literature. To date, this issue has not been discussed in the literature.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47224934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Umer Yousuf Parray, A. Khan, Aasif Ahmad Mir, Shahid Maqbool Mir
PurposeOpen access repository is an essential element of an organization's strategy for enhancing the visibility and accessibility of its intellectual output to a global audience. Owing to its importance, the study aims to explore the current status of open access repositories in India and China by analyzing the different characteristic features of repositories.Design/methodology/approachThe data for the study is collected from OpenDoar which is labeled as a quality assured repository directory across the globe. The country-wise contribution of Asian repositories is extracted from OpenDoar using various filtration options available in the repository. Further, the URL of every Indian and Chinese repository was manually accessed to gather the following metadata: Repository Type, Software Usage, Repository Interface Language, Year of Development, Subject Coverage, Content Coverage, and the utilization of Web 2.0 tools by repositories. FindingsThe findings of the study highlights that among the Asian countries, India is at 4th rank while China is at 5th rank in terms of repository count. The study depicts that India has shown more promising growth than China. However, both the countries mainly focused on institutional repositories while disciplinary, aggregated, and governmental repositories are very few in number, therefore building such repositories is the need of an hour. Dspace as the preferred software and English as a dominant interface language occupy the prominent places in the repositories of both countries. Moreover, the repositories of both countries have embraced web 2.0 tools like RSS 1.0, RSS 2.0 and Atom with little presence of social media tools.Research limitations/implicationsThe study has limitations, and results should be interpreted with caution. The comparison between the two countries is based on only one data source, i.e. OpenDoar. However, there is a possibility that future studies can take various repository directories as a data source that will give a clear picture of comparison.Originality/valueThe study can be beneficial to the policymakers and the administrators of these two regions as it will provide them a vivid picture of the diffrent characteristic features of their repositories so that they can formulate better policies that will be helpful to foster green open access.
{"title":"Unveiling the present status of open access repositories: a comparative analysis of India and China","authors":"Umer Yousuf Parray, A. Khan, Aasif Ahmad Mir, Shahid Maqbool Mir","doi":"10.1108/lm-09-2022-0084","DOIUrl":"https://doi.org/10.1108/lm-09-2022-0084","url":null,"abstract":"PurposeOpen access repository is an essential element of an organization's strategy for enhancing the visibility and accessibility of its intellectual output to a global audience. Owing to its importance, the study aims to explore the current status of open access repositories in India and China by analyzing the different characteristic features of repositories.Design/methodology/approachThe data for the study is collected from OpenDoar which is labeled as a quality assured repository directory across the globe. The country-wise contribution of Asian repositories is extracted from OpenDoar using various filtration options available in the repository. Further, the URL of every Indian and Chinese repository was manually accessed to gather the following metadata: Repository Type, Software Usage, Repository Interface Language, Year of Development, Subject Coverage, Content Coverage, and the utilization of Web 2.0 tools by repositories. FindingsThe findings of the study highlights that among the Asian countries, India is at 4th rank while China is at 5th rank in terms of repository count. The study depicts that India has shown more promising growth than China. However, both the countries mainly focused on institutional repositories while disciplinary, aggregated, and governmental repositories are very few in number, therefore building such repositories is the need of an hour. Dspace as the preferred software and English as a dominant interface language occupy the prominent places in the repositories of both countries. Moreover, the repositories of both countries have embraced web 2.0 tools like RSS 1.0, RSS 2.0 and Atom with little presence of social media tools.Research limitations/implicationsThe study has limitations, and results should be interpreted with caution. The comparison between the two countries is based on only one data source, i.e. OpenDoar. However, there is a possibility that future studies can take various repository directories as a data source that will give a clear picture of comparison.Originality/valueThe study can be beneficial to the policymakers and the administrators of these two regions as it will provide them a vivid picture of the diffrent characteristic features of their repositories so that they can formulate better policies that will be helpful to foster green open access.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41767472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeCooperative preservation has been an international topic for a long time. Germany’s neighbouring countries such as Austria and Switzerland have already taken measures for the cooperative preservation of printed resources. The main objective of the project bwLastCopies – which was funded by the Ministerium für Wissenschaft, Forschung und Kunst Baden-Württemberg in the context of the BigDIWA program – was to support cooperative preservation in Baden-Württemberg.Design/methodology/approachThe goal was realized by the automated documentation of archiving commitments and the implementation of an inventory management system for the libraries in Baden-Württemberg to help examining the potential rareness of collections.FindingsThe project showed that many titles in libraries in Baden-Württemberg are, at least in the context of Baden-Württemberg, rare. Cooperative holdings management between libraries is only possible with a clear communication on what actions should be taken when sorting something out.Originality/valueThe marking of potentially rare titles in a database as large as K10plus is valuable to the participating libraries. Because of the amount of libraries working with the union catalogue, the markings are largely reliable and give an overview on how many and which titles are potentially rare.
长期以来，合作保护一直是一个国际性的话题。德国的邻国，如奥地利和瑞士，已经采取措施合作保存印刷资源。该项目的主要目标是bwLastCopies，该项目由Wissenschaft部长资助，Forschung und Kunst Baden-Wütemberg在BigDIWA计划的背景下，旨在支持巴登-符腾堡州的合作保存。设计/方法/方法通过自动化归档承诺文件和为巴登-符腾堡州图书馆实施库存管理系统来实现这一目标，以帮助检查收藏。发现该项目表明，至少在巴登-符腾堡州的图书馆中，许多书籍都是罕见的。只有在明确沟通整理资料时应采取哪些行动的情况下，图书馆之间才能进行藏品合作管理。原创性/价值在K10plus这样大的数据库中标记可能罕见的标题对参与的图书馆来说是有价值的。由于与联合目录合作的图书馆数量众多，这些标记在很大程度上是可靠的，并概述了有多少以及哪些标题可能是罕见的。
{"title":"bwLastCopies – identifying the last copy: activities in the German state of Baden-Württemberg","authors":"Lena Hassel","doi":"10.1108/lm-10-2022-0098","DOIUrl":"https://doi.org/10.1108/lm-10-2022-0098","url":null,"abstract":"PurposeCooperative preservation has been an international topic for a long time. Germany’s neighbouring countries such as Austria and Switzerland have already taken measures for the cooperative preservation of printed resources. The main objective of the project bwLastCopies – which was funded by the Ministerium für Wissenschaft, Forschung und Kunst Baden-Württemberg in the context of the BigDIWA program – was to support cooperative preservation in Baden-Württemberg.Design/methodology/approachThe goal was realized by the automated documentation of archiving commitments and the implementation of an inventory management system for the libraries in Baden-Württemberg to help examining the potential rareness of collections.FindingsThe project showed that many titles in libraries in Baden-Württemberg are, at least in the context of Baden-Württemberg, rare. Cooperative holdings management between libraries is only possible with a clear communication on what actions should be taken when sorting something out.Originality/valueThe marking of potentially rare titles in a database as large as K10plus is valuable to the participating libraries. Because of the amount of libraries working with the union catalogue, the markings are largely reliable and give an overview on how many and which titles are potentially rare.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47322481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sarah Nakaziba, Sarah Kaddu, M. Namuguzi, Arnold Mwanzu
PurposeThe study sought to assess and evaluate the information literacy experiences and competencies of nursing students at Aga Khan University, Uganda. A review of information literacy (IL) programs was done to establish the competencies students acquired from the library staff and examine the contribution of IL competencies to the effective utilization of library information resources.Design/methodology/approachA qualitative descriptive research design was used to describe the participants' experiences regarding IL competencies. The study population included 35 nursing students pursuing a diploma of science in nursing in the second year of study. Purposive sampling was utilized to identify only second-year diploma students who had undertaken the IL training. The study utilized individual interviews and open-ended questionnaires.FindingsThe study found that nursing students who attained some IL competencies could easily locate the required information; IL was not integrated into the curriculum as a stand-alone course unit, but rather a few elements were embedded in some of the nursing course units like research, nursing informatics and academic writing. Furthermore, there was no well-developed IL curriculum used for teaching the subject. The study also noted that there was a minimum collaboration between the faculty and librarians in teaching IL at AKU. Findings showed there was a gap in the IL program delivery.Originality/valueThis study extends the literature on the subject by bringing together current views and opinions of the three populations involved to present a more comprehensive view of the challenges academia faces regarding teaching and student acquisition of IL skills.
{"title":"Exploring experiences regarding information literacy competencies among nursing students at Aga Khan University, Uganda","authors":"Sarah Nakaziba, Sarah Kaddu, M. Namuguzi, Arnold Mwanzu","doi":"10.1108/lm-08-2022-0071","DOIUrl":"https://doi.org/10.1108/lm-08-2022-0071","url":null,"abstract":"PurposeThe study sought to assess and evaluate the information literacy experiences and competencies of nursing students at Aga Khan University, Uganda. A review of information literacy (IL) programs was done to establish the competencies students acquired from the library staff and examine the contribution of IL competencies to the effective utilization of library information resources.Design/methodology/approachA qualitative descriptive research design was used to describe the participants' experiences regarding IL competencies. The study population included 35 nursing students pursuing a diploma of science in nursing in the second year of study. Purposive sampling was utilized to identify only second-year diploma students who had undertaken the IL training. The study utilized individual interviews and open-ended questionnaires.FindingsThe study found that nursing students who attained some IL competencies could easily locate the required information; IL was not integrated into the curriculum as a stand-alone course unit, but rather a few elements were embedded in some of the nursing course units like research, nursing informatics and academic writing. Furthermore, there was no well-developed IL curriculum used for teaching the subject. The study also noted that there was a minimum collaboration between the faculty and librarians in teaching IL at AKU. Findings showed there was a gap in the IL program delivery.Originality/valueThis study extends the literature on the subject by bringing together current views and opinions of the three populations involved to present a more comprehensive view of the challenges academia faces regarding teaching and student acquisition of IL skills.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49273137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Karin Byström, Anna Isaksson, Anna Thordstein, Wolfgang Undorf
PurposeThis paper reports the development in Sweden during the last few years on shared print cooperation. In June 2022, 30 libraries signed a letter of intent on cooperation on preservation and withdrawal of print material. By taking joint responsibility for long-term preservation, libraries aim to secure access as well as diversity and breadth in the collections. Design/methodology/approachAs a first practical step, the working group is conducting a national collection analysis using metadata in the national catalog LIBRIS.FindingsThe paper presents the preliminary results of the collection analysis and discusses the next steps for the collaboration. Originality/valueThe Swedish collaboration is one of many European and international collaborations on print archiving, and as such being of interest to a global library field.
{"title":"First steps towards shared print collaboration in Sweden","authors":"Karin Byström, Anna Isaksson, Anna Thordstein, Wolfgang Undorf","doi":"10.1108/lm-11-2022-0106","DOIUrl":"https://doi.org/10.1108/lm-11-2022-0106","url":null,"abstract":"PurposeThis paper reports the development in Sweden during the last few years on shared print cooperation. In June 2022, 30 libraries signed a letter of intent on cooperation on preservation and withdrawal of print material. By taking joint responsibility for long-term preservation, libraries aim to secure access as well as diversity and breadth in the collections. Design/methodology/approachAs a first practical step, the working group is conducting a national collection analysis using metadata in the national catalog LIBRIS.FindingsThe paper presents the preliminary results of the collection analysis and discusses the next steps for the collaboration. Originality/valueThe Swedish collaboration is one of many European and international collaborations on print archiving, and as such being of interest to a global library field.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48630565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeThis study aims to identify library service dimensions at the Suranaree University of Technology (SUT), Thailand, examine the effect of perceived quality on overall satisfaction and determine the library service's improvement priorities.Design/methodology/approachThe modified service quality (SERVQUAL) questionnaire was administered to SUT faculty and students. The perceived quality of service attributes was determined by comparing the perception of the actual service received with the expectation. Exploratory factor analysis (EFA) was utilized to classify the service dimensions, and proportional odds ordinal logistic regression was employed to examine the impact of perceived quality on overall satisfaction. The improvement priorities were determined using the importance–performance analysis (IPA).FindingsEFA suggested four service dimensions of the SUT library services: collection and access, organizational service, service delivery by staff and library as a place. The perceived quality of all dimensions positively affected overall satisfaction. However, the “library as a place” had a nonsignificant effect on faculty satisfaction, while the “collection and access” had a nonsignificant effect on student satisfaction.Originality/valueIn the context of library services, few studies have examined the effect of perceived quality on satisfaction and investigated improvement priorities using IPA. This study addresses these research gaps and provides deeper insights into the faculty and student perspectives on the university library services.
{"title":"Library's quality impact on satisfaction and improvement priorities","authors":"Sunitiya Thuannadee","doi":"10.1108/lm-08-2022-0076","DOIUrl":"https://doi.org/10.1108/lm-08-2022-0076","url":null,"abstract":"PurposeThis study aims to identify library service dimensions at the Suranaree University of Technology (SUT), Thailand, examine the effect of perceived quality on overall satisfaction and determine the library service's improvement priorities.Design/methodology/approachThe modified service quality (SERVQUAL) questionnaire was administered to SUT faculty and students. The perceived quality of service attributes was determined by comparing the perception of the actual service received with the expectation. Exploratory factor analysis (EFA) was utilized to classify the service dimensions, and proportional odds ordinal logistic regression was employed to examine the impact of perceived quality on overall satisfaction. The improvement priorities were determined using the importance–performance analysis (IPA).FindingsEFA suggested four service dimensions of the SUT library services: collection and access, organizational service, service delivery by staff and library as a place. The perceived quality of all dimensions positively affected overall satisfaction. However, the “library as a place” had a nonsignificant effect on faculty satisfaction, while the “collection and access” had a nonsignificant effect on student satisfaction.Originality/valueIn the context of library services, few studies have examined the effect of perceived quality on satisfaction and investigated improvement priorities using IPA. This study addresses these research gaps and provides deeper insights into the faculty and student perspectives on the university library services.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45614405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeThe supply chain (SC) model is commonly utilized in manufacturing and has also been adapted to a variety of service industries with similar goals. However, in a few service industries, most notably academic libraries, the SC model is rarely implemented, despite the fact that SC management best practises have been shown to boost stakeholder satisfaction, revenue and decrease total expenses. This research aims to discuss the development of the entities of an academic library SC model and present the verifying/validation process of the model.Design/methodology/approachIn this research, both qualitative and quantitative approaches have been used. System thinking method used to develop the conceptual SC model of the academic library and fuzzy Delphi method (FDM) used to validate the developed model.FindingsThis research explores the functions and components that need to develop and validate the academic library SC model.Originality/valueThe outcome of this research is to construct a valid SC model of an academic library which could be a strategical tool for ensuring a quality service for the library users and the stakeholders because this model shows a holistic view of all entities of the academic library SC.
{"title":"A holistic view of academic library supply chain model","authors":"A. Hye, Nurakmal Ahmad Mustaffa, M. Habib","doi":"10.1108/lm-01-2022-0003","DOIUrl":"https://doi.org/10.1108/lm-01-2022-0003","url":null,"abstract":"PurposeThe supply chain (SC) model is commonly utilized in manufacturing and has also been adapted to a variety of service industries with similar goals. However, in a few service industries, most notably academic libraries, the SC model is rarely implemented, despite the fact that SC management best practises have been shown to boost stakeholder satisfaction, revenue and decrease total expenses. This research aims to discuss the development of the entities of an academic library SC model and present the verifying/validation process of the model.Design/methodology/approachIn this research, both qualitative and quantitative approaches have been used. System thinking method used to develop the conceptual SC model of the academic library and fuzzy Delphi method (FDM) used to validate the developed model.FindingsThis research explores the functions and components that need to develop and validate the academic library SC model.Originality/valueThe outcome of this research is to construct a valid SC model of an academic library which could be a strategical tool for ensuring a quality service for the library users and the stakeholders because this model shows a holistic view of all entities of the academic library SC.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41595667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeThe purpose of this study is to report the results of a survey conducted at Bharathidasan and Alagappa Universities to determine the research scholars' awareness, use of Open Access (OA) resources, reasons for using, impact of OA on the research scholars' research, satisfaction and problems faced.Design/methodology/approachIn this study, a self-assessed questionnaire was developed to collect data from the research scholars pursuing their research degrees from Bharathidasan and Alagappa Universities of Tamil Nadu, India. A total of 400 research scholars from various disciplines responded were used for analysis.FindingsThe results indicated that the majority of research scholars aware of few OA resources to a large extent and afraid to redistribute the sources as they fear of copyright issues. Easy to use, more informative and global research at one place were the major reasons for accessing the resources. The research scholars were aware of OA features and OA's impact such as freedom to use, modify, resources available with source code, reliability, self-archiving, quick publishing, more citations etc. Delay in downloading and lack of computer terminals to access the resources were the major issues faced by the research scholars. On the whole, the researchers are considering OA model as an alternative to business model and expect the university librarians to promote and enhance the accessibility of OA resources.Practical implicationsThe outcomes of the results will enable the librarians and authorities in universities to formulate appropriate decisions to remove the issues faced by the research scholars and develop a framework for new literacy instructions.Originality/valueThe study undertaken is new to the Indian continent and the Tami Nadu state in particular. The findings of the study will be useful to improve the awareness level and use of OA resources effectively.
{"title":"Researchers' perception and response to the open access resources (OAR) in higher learning institutions of Tamil Nadu, India","authors":"G. Mangai, Perumal Ganesan","doi":"10.1108/lm-02-2022-0012","DOIUrl":"https://doi.org/10.1108/lm-02-2022-0012","url":null,"abstract":"PurposeThe purpose of this study is to report the results of a survey conducted at Bharathidasan and Alagappa Universities to determine the research scholars' awareness, use of Open Access (OA) resources, reasons for using, impact of OA on the research scholars' research, satisfaction and problems faced.Design/methodology/approachIn this study, a self-assessed questionnaire was developed to collect data from the research scholars pursuing their research degrees from Bharathidasan and Alagappa Universities of Tamil Nadu, India. A total of 400 research scholars from various disciplines responded were used for analysis.FindingsThe results indicated that the majority of research scholars aware of few OA resources to a large extent and afraid to redistribute the sources as they fear of copyright issues. Easy to use, more informative and global research at one place were the major reasons for accessing the resources. The research scholars were aware of OA features and OA's impact such as freedom to use, modify, resources available with source code, reliability, self-archiving, quick publishing, more citations etc. Delay in downloading and lack of computer terminals to access the resources were the major issues faced by the research scholars. On the whole, the researchers are considering OA model as an alternative to business model and expect the university librarians to promote and enhance the accessibility of OA resources.Practical implicationsThe outcomes of the results will enable the librarians and authorities in universities to formulate appropriate decisions to remove the issues faced by the research scholars and develop a framework for new literacy instructions.Originality/valueThe study undertaken is new to the Indian continent and the Tami Nadu state in particular. The findings of the study will be useful to improve the awareness level and use of OA resources effectively.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45895388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeThis paper aimed to determine the extent to which academic libraries and information services were extended due to the emergence of COVID-19 in the Gauteng Province, South Africa.Design/methodology/approachFounded on a pragmatism paradigm, the sequential explanatory research design was adopted to engage with participants and respondents on their experience of library services extensions to support users during the COVID-19 pandemic. Data were collected using online questionnaires and interviews. Cluster and purposive sampling were used and data for the quantitative part were analyzed using the Statistical Package for the Social Sciences (SPSS), whilst qualitative data were analyzed manually.FindingsFindings revealed that academic libraries operating in a higher education environment provided extensive support to remote users during the COVID-19 pandemic. This was done through the utilization of a variety of technology utilization, ranging from traditional e-mail support to the use of technology related to Artificial Intelligence such as the BOTsa, which is a Chatbot aimed to assist users in receiving speedy responses to library-related inquiries.Originality/valueThis study is unique in that it focuses on academic libraries that operate in higher education environments where support for achieving academic endeavors becomes imperative to ensure the smooth execution of teaching and learning activities within the restrictions put in place due to the COVID-19 pandemic. Adaptions and improvements to academic library services during and post-COVID-19 era were successful in ensuring that remote users could obtain similar services and access to information as was the case before the outbreak of the COVID-19 pandemic.
{"title":"Academic library services extension during the COVID-19 pandemic: considerations in higher education institutions in the Gauteng Province, South Africa","authors":"Tinyiko Vivian Dube, Lorette Jacobs","doi":"10.1108/lm-04-2022-0039","DOIUrl":"https://doi.org/10.1108/lm-04-2022-0039","url":null,"abstract":"PurposeThis paper aimed to determine the extent to which academic libraries and information services were extended due to the emergence of COVID-19 in the Gauteng Province, South Africa.Design/methodology/approachFounded on a pragmatism paradigm, the sequential explanatory research design was adopted to engage with participants and respondents on their experience of library services extensions to support users during the COVID-19 pandemic. Data were collected using online questionnaires and interviews. Cluster and purposive sampling were used and data for the quantitative part were analyzed using the Statistical Package for the Social Sciences (SPSS), whilst qualitative data were analyzed manually.FindingsFindings revealed that academic libraries operating in a higher education environment provided extensive support to remote users during the COVID-19 pandemic. This was done through the utilization of a variety of technology utilization, ranging from traditional e-mail support to the use of technology related to Artificial Intelligence such as the BOTsa, which is a Chatbot aimed to assist users in receiving speedy responses to library-related inquiries.Originality/valueThis study is unique in that it focuses on academic libraries that operate in higher education environments where support for achieving academic endeavors becomes imperative to ensure the smooth execution of teaching and learning activities within the restrictions put in place due to the COVID-19 pandemic. Adaptions and improvements to academic library services during and post-COVID-19 era were successful in ensuring that remote users could obtain similar services and access to information as was the case before the outbreak of the COVID-19 pandemic.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44659688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PurposeSocial distancing and physical closure triggered by the Covid-19 pandemic put the libraries' viability under stress. Although the spread of the pandemic enacted a new normality for library management, little is known about the ingredients that are needed in the recipe for increased libraries' attractiveness. The article addresses the current gap in the scientific knowledge, unveiling what libraries can do to thrive in the post-Covid-19 era.Design/methodology/approachSecondary data were collected from the census study accomplished in 2020 by the Italian Institute of Statistics on a large sample (n = 3,531) of libraries operating across Italy. Three regression models were run to obtain evidence of the factors affecting the capability of small-, medium- and large-sized libraries to attract users amidst the Covid-19 pandemic.FindingsDigitization did not significantly add to the attractiveness of libraries. Users appreciated the enrichment of loan services: more specifically, enabling people to access loan services online boosted the libraries' attractiveness. Furthermore, virtual reading groups, online laboratories and social networking improved the libraries' ability to attract users. Medium-sized libraries involved in literacy promotion reported a larger number of users.Practical implicationsLibraries should reframe their encounter with the audience sticking to a cyber-physical perspective, exploiting digital tools to establish a continuous exchange with users and engage them in a service experience which is aimed at individual and collective empowerment.Originality/valueThe article advances the understanding of the new normality heralded by the Covid-19 pandemic. Moreover, it illuminates avenues for further development to shed light on the libraries' ability to thrive in the post-pandemic era.
{"title":"Thriving in the post-Covid-19 era: a new normality for libraries' service offering","authors":"Rocco Palumbo","doi":"10.1108/lm-05-2022-0051","DOIUrl":"https://doi.org/10.1108/lm-05-2022-0051","url":null,"abstract":"PurposeSocial distancing and physical closure triggered by the Covid-19 pandemic put the libraries' viability under stress. Although the spread of the pandemic enacted a new normality for library management, little is known about the ingredients that are needed in the recipe for increased libraries' attractiveness. The article addresses the current gap in the scientific knowledge, unveiling what libraries can do to thrive in the post-Covid-19 era.Design/methodology/approachSecondary data were collected from the census study accomplished in 2020 by the Italian Institute of Statistics on a large sample (n = 3,531) of libraries operating across Italy. Three regression models were run to obtain evidence of the factors affecting the capability of small-, medium- and large-sized libraries to attract users amidst the Covid-19 pandemic.FindingsDigitization did not significantly add to the attractiveness of libraries. Users appreciated the enrichment of loan services: more specifically, enabling people to access loan services online boosted the libraries' attractiveness. Furthermore, virtual reading groups, online laboratories and social networking improved the libraries' ability to attract users. Medium-sized libraries involved in literacy promotion reported a larger number of users.Practical implicationsLibraries should reframe their encounter with the audience sticking to a cyber-physical perspective, exploiting digital tools to establish a continuous exchange with users and engage them in a service experience which is aimed at individual and collective empowerment.Originality/valueThe article advances the understanding of the new normality heralded by the Covid-19 pandemic. Moreover, it illuminates avenues for further development to shed light on the libraries' ability to thrive in the post-pandemic era.","PeriodicalId":46701,"journal":{"name":"Library Management","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43937351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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