Pub Date : 2023-08-30DOI: 10.1177/02666669231194360
A. Trawnih, A. Al-Adwan, Husam Yaseen, W. Al-rahmi
Biometrics, such as fingerprint technology, is a novel technology that verifies an individual's identity based on their distinct physical or behavioural features. Despite the technology's increasing prevalence in the public and private sectors due to its potential benefits, its adoption by end users is proceeding slowly. This study proposes a framework that explores the influence of various dimensions of perceived benefits and risks on banking customers’ intentions to use fingerprint ATMs. Empirical data was collected from banking customers of Jordanian banks that have implemented fingerprint technology at their ATMs. The proposed framework was evaluated with potential adopters of the target technology. The findings suggest that personal innovativeness positively influences banking customers’ perceived value of fingerprint ATMs. Perceived benefits, including time convenience, cognitive effort saving, increased security and perceived enjoyment, also positively influence the perceived value of fingerprint ATMs. Perceived risks, except for physical risk, have negative effects on perceived value. In addition, perceived value is recognised as a key enabler of fingerprint ATM adoption intention. The findings of this study provide valuable insights that can help Jordanian banks promote and encourage their customers to use fingerprint ATMs.
{"title":"Determining perceptions of banking customers regarding fingerprint ATMs","authors":"A. Trawnih, A. Al-Adwan, Husam Yaseen, W. Al-rahmi","doi":"10.1177/02666669231194360","DOIUrl":"https://doi.org/10.1177/02666669231194360","url":null,"abstract":"Biometrics, such as fingerprint technology, is a novel technology that verifies an individual's identity based on their distinct physical or behavioural features. Despite the technology's increasing prevalence in the public and private sectors due to its potential benefits, its adoption by end users is proceeding slowly. This study proposes a framework that explores the influence of various dimensions of perceived benefits and risks on banking customers’ intentions to use fingerprint ATMs. Empirical data was collected from banking customers of Jordanian banks that have implemented fingerprint technology at their ATMs. The proposed framework was evaluated with potential adopters of the target technology. The findings suggest that personal innovativeness positively influences banking customers’ perceived value of fingerprint ATMs. Perceived benefits, including time convenience, cognitive effort saving, increased security and perceived enjoyment, also positively influence the perceived value of fingerprint ATMs. Perceived risks, except for physical risk, have negative effects on perceived value. In addition, perceived value is recognised as a key enabler of fingerprint ATM adoption intention. The findings of this study provide valuable insights that can help Jordanian banks promote and encourage their customers to use fingerprint ATMs.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42977137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-30DOI: 10.1177/02666669231196852
Ugonna B. Fidelugwuowo, C. O. Omekwu
This work aims at determining the factors that shape adoption and continued use of agricultural technology innovations by smallholder crop farmers in Benue State Nigeria. A structured interview schedule was used to collect relevant data. Method of analysis involves frequency counts and percentages. The result shows that factors relating to propensity to adopt are education, land size, access to credit, access to extension services and cost of innovation among others while the same factors apply for continued use of agricultural innovation except land size and gender. The extent of adoption of high yielding variety of crops, disease resistant varieties, and equipment for spraying, chemical fertilizer, pesticide, fungicide, insecticide and herbicide were very high. The extent of support on agricultural technology innovation was very poor. It is recommended that need assessment surveys be carried out before the introduction of agricultural technology innovation to guarantee adoption and continued use.
{"title":"A survey of information on adoption and continued use of agricultural technology innovations among smallholder crop farmers in Benue state Nigeria","authors":"Ugonna B. Fidelugwuowo, C. O. Omekwu","doi":"10.1177/02666669231196852","DOIUrl":"https://doi.org/10.1177/02666669231196852","url":null,"abstract":"This work aims at determining the factors that shape adoption and continued use of agricultural technology innovations by smallholder crop farmers in Benue State Nigeria. A structured interview schedule was used to collect relevant data. Method of analysis involves frequency counts and percentages. The result shows that factors relating to propensity to adopt are education, land size, access to credit, access to extension services and cost of innovation among others while the same factors apply for continued use of agricultural innovation except land size and gender. The extent of adoption of high yielding variety of crops, disease resistant varieties, and equipment for spraying, chemical fertilizer, pesticide, fungicide, insecticide and herbicide were very high. The extent of support on agricultural technology innovation was very poor. It is recommended that need assessment surveys be carried out before the introduction of agricultural technology innovation to guarantee adoption and continued use.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42975627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-30DOI: 10.1177/02666669231196503
Adediran Ibitomi, T. Iyamu
Although information technology (IT) solutions are deployed to enable organizational objectives, however, the solutions do at the same time constrain the operations, as was in the case of a Nigerian banking institution, ActionBank. Some of the attributes of the constraints arise because evaluation of the IT solutions is not regularly conducted. From both technical and non-technical perspectives, this study explores factors that influence the challenging constraints. Qualitative data, using semi-structured interview technique, were gathered from employees of both IT and business units of the bank. Actor-network theory was employed in the analysis. From the analysis, the factors that influence the deployment of IT solutions in the organization were found, which are Requirements; Alignment; Process-oriented; Random approach; Scalability and reliability; and Stock of knowledge. Figure 1 is used to illustrate the interaction and interdependence between these factors, as they influence the selection, deployment and evaluation of the IT solutions that are used to enable and support banking operations. The paper discusses how the factors manifest themselves to influence the selection and deployment of IT solutions in the organization. This brings a fresh perspective to both operational and strategic approaches in the use of IT solutions to enable and support banking goals and objectives.
{"title":"The factors influencing information technology solutions evaluation: A case of a Nigerian Bank from actor-network theory perspective","authors":"Adediran Ibitomi, T. Iyamu","doi":"10.1177/02666669231196503","DOIUrl":"https://doi.org/10.1177/02666669231196503","url":null,"abstract":"Although information technology (IT) solutions are deployed to enable organizational objectives, however, the solutions do at the same time constrain the operations, as was in the case of a Nigerian banking institution, ActionBank. Some of the attributes of the constraints arise because evaluation of the IT solutions is not regularly conducted. From both technical and non-technical perspectives, this study explores factors that influence the challenging constraints. Qualitative data, using semi-structured interview technique, were gathered from employees of both IT and business units of the bank. Actor-network theory was employed in the analysis. From the analysis, the factors that influence the deployment of IT solutions in the organization were found, which are Requirements; Alignment; Process-oriented; Random approach; Scalability and reliability; and Stock of knowledge. Figure 1 is used to illustrate the interaction and interdependence between these factors, as they influence the selection, deployment and evaluation of the IT solutions that are used to enable and support banking operations. The paper discusses how the factors manifest themselves to influence the selection and deployment of IT solutions in the organization. This brings a fresh perspective to both operational and strategic approaches in the use of IT solutions to enable and support banking goals and objectives.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43665434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-23DOI: 10.1177/02666669231194357
Yan An, Yinan Huang, N. U. Danjuma, Oberiri Destiny Apuke, Elif Asude Tunca
This study modelled the factors that influence fake news spreading behaviour among social media users. To gather our data, we used an online survey to sample 385 social media users in Nigeria, using a chain referral approach. Smart PLS structural equation modelling was used to analyse the data (SEM). We discovered that lack of mindfulness, religiosity, instant news sharing, self-expression all predicted fake news sharing behaviour of social media users. The impacts of lack of mindfulness and religiosity were found to have a greater effect on fake news sharing behaviour. Exploration was found to have a negative effect on fake news sharing. We concluded this study with some theoretical and practical implications.
{"title":"Why do people spread fake news? Modelling the factors that influence social media users’ fake news sharing behaviour","authors":"Yan An, Yinan Huang, N. U. Danjuma, Oberiri Destiny Apuke, Elif Asude Tunca","doi":"10.1177/02666669231194357","DOIUrl":"https://doi.org/10.1177/02666669231194357","url":null,"abstract":"This study modelled the factors that influence fake news spreading behaviour among social media users. To gather our data, we used an online survey to sample 385 social media users in Nigeria, using a chain referral approach. Smart PLS structural equation modelling was used to analyse the data (SEM). We discovered that lack of mindfulness, religiosity, instant news sharing, self-expression all predicted fake news sharing behaviour of social media users. The impacts of lack of mindfulness and religiosity were found to have a greater effect on fake news sharing behaviour. Exploration was found to have a negative effect on fake news sharing. We concluded this study with some theoretical and practical implications.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41715453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-23DOI: 10.1177/02666669231192879
D. M. Sihotang, A. Hidayanto, S. Kurnia
The village information system (VIS) is a form of e-government that villages in Indonesia have adopted. However, many village administrations still have difficulty implementing it. Gunungkidul Regency, Indonesia, is a regency where all villages have successfully adopted VIS in a sustainable manner. This study aims to portray the ecosystem that the adoption or implementation of VIS in the regency has formed. The researchers carried out data collection using observation techniques, document studies, and interviews with entities involved in the management and utilization of VIS in the regency. We used a historical approach and a stakeholder-theory lens to capture the roles and interests of each entity that comprises the ecosystem. Our findings reveal the role and interest in VIS of regional heads, several local government (or supra-village) organizations, vendors or non-governmental organizations (NGOs), village-owned enterprises (BUMDes), civil society organizations (CSO), and villagers in an ecosystem portrait. They are entities that contribute to the management and utilization of VIS. These results can provide an overview of how VIS must be managed collaboratively by involving various stakeholders. Collaborative governance is still rarely found in e-government applications in general, such as e-service, e-procurement, or e-participation, which only tend to provide general e-government roles such as automation and increasing information flow. The results of this study also offer lessons learned for other village administrations in sustainably implementing the VIS.
{"title":"The e-government adoption ecosystem from the perspective of stakeholder theory: A case study on the village information systems in Indonesia","authors":"D. M. Sihotang, A. Hidayanto, S. Kurnia","doi":"10.1177/02666669231192879","DOIUrl":"https://doi.org/10.1177/02666669231192879","url":null,"abstract":"The village information system (VIS) is a form of e-government that villages in Indonesia have adopted. However, many village administrations still have difficulty implementing it. Gunungkidul Regency, Indonesia, is a regency where all villages have successfully adopted VIS in a sustainable manner. This study aims to portray the ecosystem that the adoption or implementation of VIS in the regency has formed. The researchers carried out data collection using observation techniques, document studies, and interviews with entities involved in the management and utilization of VIS in the regency. We used a historical approach and a stakeholder-theory lens to capture the roles and interests of each entity that comprises the ecosystem. Our findings reveal the role and interest in VIS of regional heads, several local government (or supra-village) organizations, vendors or non-governmental organizations (NGOs), village-owned enterprises (BUMDes), civil society organizations (CSO), and villagers in an ecosystem portrait. They are entities that contribute to the management and utilization of VIS. These results can provide an overview of how VIS must be managed collaboratively by involving various stakeholders. Collaborative governance is still rarely found in e-government applications in general, such as e-service, e-procurement, or e-participation, which only tend to provide general e-government roles such as automation and increasing information flow. The results of this study also offer lessons learned for other village administrations in sustainably implementing the VIS.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46396221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-15DOI: 10.1177/02666669231192467
Essam A. H. Mansour
This study intends to investigate the information needs and behaviour of Egyptian street vendors in terms of their perspectives, motives, attitudes, habits, and impediments. In five focus groups, the participants (n = 54) were interviewed. The researcher employed grounded theory in this qualitative investigation. The majority of respondents were male, uneducated to possessing informal education, in their twenties and thirties, and married. A significant proportion of respondents favoured direct engagement, face-to-face meetings, or mobile and social media to share oral sources with others. Respondents sought the knowledge mostly to aid them with executing work-related duties. Numerous respondents favoured spoken or informal sources over written ones. Personal experience was one of the most important sources upon which respondents relied. Illiteracy, psychological pressure, a negative social image, a lack of awareness, a lack of skills, and a lack of time are among the major obstacles respondents face.
{"title":"Characterizing the information needs and behaviour of Egyptian street vendors","authors":"Essam A. H. Mansour","doi":"10.1177/02666669231192467","DOIUrl":"https://doi.org/10.1177/02666669231192467","url":null,"abstract":"This study intends to investigate the information needs and behaviour of Egyptian street vendors in terms of their perspectives, motives, attitudes, habits, and impediments. In five focus groups, the participants (n = 54) were interviewed. The researcher employed grounded theory in this qualitative investigation. The majority of respondents were male, uneducated to possessing informal education, in their twenties and thirties, and married. A significant proportion of respondents favoured direct engagement, face-to-face meetings, or mobile and social media to share oral sources with others. Respondents sought the knowledge mostly to aid them with executing work-related duties. Numerous respondents favoured spoken or informal sources over written ones. Personal experience was one of the most important sources upon which respondents relied. Illiteracy, psychological pressure, a negative social image, a lack of awareness, a lack of skills, and a lack of time are among the major obstacles respondents face.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42081275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-15DOI: 10.1177/02666669231194712
Ching Seng Yap, William Keling, Poh-Ling Ho, Quistina Omar
This research examined the association between technology readiness of farmers and their behavioral intention to adopt a mobile agricultural finance app called the e-AgriFinance app, as well as if gender, age, and educational level affect their technology readiness and behavioral intention. A questionnaire survey was conducted to collect primary data from 334 farmers cultivating oil palm, rubber, cocoa, and pepper in Sarawak. Data were analyzed using correlation analysis and independent t-tests. The study revealed that the motivator dimension of technology readiness relates positively with behavioral intention while the inhibitor dimension relates negatively with behavioral intention. Female farmers were found to have higher mean scores in the motivator dimension and behavioral intention than male farmers. Farmers who are older and received lower education were found to have lower mean scores in the motivator dimension than those younger and have higher education. The findings provided alternative explanation of the role of demographic variables – gender, age, and educational level in the technology adoption literature in the context of farmers. For practice, the findings provided the Sarawak government and other stakeholders with insights about promoting digital inclusion among farmers.
{"title":"Technology readiness of farmers in sarawak: The effect of gender, age, and educational level","authors":"Ching Seng Yap, William Keling, Poh-Ling Ho, Quistina Omar","doi":"10.1177/02666669231194712","DOIUrl":"https://doi.org/10.1177/02666669231194712","url":null,"abstract":"This research examined the association between technology readiness of farmers and their behavioral intention to adopt a mobile agricultural finance app called the e-AgriFinance app, as well as if gender, age, and educational level affect their technology readiness and behavioral intention. A questionnaire survey was conducted to collect primary data from 334 farmers cultivating oil palm, rubber, cocoa, and pepper in Sarawak. Data were analyzed using correlation analysis and independent t-tests. The study revealed that the motivator dimension of technology readiness relates positively with behavioral intention while the inhibitor dimension relates negatively with behavioral intention. Female farmers were found to have higher mean scores in the motivator dimension and behavioral intention than male farmers. Farmers who are older and received lower education were found to have lower mean scores in the motivator dimension than those younger and have higher education. The findings provided alternative explanation of the role of demographic variables – gender, age, and educational level in the technology adoption literature in the context of farmers. For practice, the findings provided the Sarawak government and other stakeholders with insights about promoting digital inclusion among farmers.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46397167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-15DOI: 10.1177/02666669231188505
D. Q. Agozie, Muesser Nat
The extensive utilization of social media for organizational communication across Africa underscores the undeniable importance of user interaction and perceived value. In response to this growing significance, researchers have directed their efforts towards understanding the user engagement, with a particular focus on service organizations. This study delves into the strategies employed by selected humanitarian service organizations in Africa, as they harness the power of communication content functions on LinkedIn to achieve their vital goals of raising awareness and mobilizing resources. By analyzing posts from 77 organizations operating in sub-Saharan Africa using bi-term topic modelling and a generalized linear regression model, the study's findings suggest that informational communication content functions are likely to increase awareness. However, action and relational or dialogic functions did not demonstrate significant effects on awareness creation or resource mobilization (fundraising). However, it is noteworthy that the impact of action and relational or dialogic functions on awareness creation and resource mobilization (fundraising) was not found to be statistically significant. On the other hand, the incorporation of captivating multimedia elements, most notably images, emerges as a highly influential factor in captivating the audience's attention and substantially boosting engagement for the purposes of awareness and fundraising. This study addresses a gap in the literature regarding non-profit services, specifically humanitarian services, by exploring new factors that contribute to effective organizational communication on social media. Moreover, it offers practical implications for online communicators, stakeholders, and public relations professionals.
{"title":"Driving organizational communication impact on social media: Understanding Information, Relational, and Action content for Effective Resource Mobilization and Awareness in Africa","authors":"D. Q. Agozie, Muesser Nat","doi":"10.1177/02666669231188505","DOIUrl":"https://doi.org/10.1177/02666669231188505","url":null,"abstract":"The extensive utilization of social media for organizational communication across Africa underscores the undeniable importance of user interaction and perceived value. In response to this growing significance, researchers have directed their efforts towards understanding the user engagement, with a particular focus on service organizations. This study delves into the strategies employed by selected humanitarian service organizations in Africa, as they harness the power of communication content functions on LinkedIn to achieve their vital goals of raising awareness and mobilizing resources. By analyzing posts from 77 organizations operating in sub-Saharan Africa using bi-term topic modelling and a generalized linear regression model, the study's findings suggest that informational communication content functions are likely to increase awareness. However, action and relational or dialogic functions did not demonstrate significant effects on awareness creation or resource mobilization (fundraising). However, it is noteworthy that the impact of action and relational or dialogic functions on awareness creation and resource mobilization (fundraising) was not found to be statistically significant. On the other hand, the incorporation of captivating multimedia elements, most notably images, emerges as a highly influential factor in captivating the audience's attention and substantially boosting engagement for the purposes of awareness and fundraising. This study addresses a gap in the literature regarding non-profit services, specifically humanitarian services, by exploring new factors that contribute to effective organizational communication on social media. Moreover, it offers practical implications for online communicators, stakeholders, and public relations professionals.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45901022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-09DOI: 10.1177/02666669231192855
Quang Ngoc Le, Kulthida Tuamsuk
This investigation presents the findings from nonprofit organizations (NPOs) toward knowledge management model that practitioners and researchers can implement to strengthen NPOs further. The study adopted a mixed-research approach. An in-depth interview was conducted with NPOs operating in Thailand. Furthermore, a national survey was administered to 213 NPOs to examine knowledge sharing enablers, which effectively implemented knowledge management activities. Analysis of quantitative data indicated four enablers, including leadership, trust, technology infrastructure, and organizational culture, were affected significantly by the NPOs. Qualitative findings were updated critical categorizes of knowledge needs in comparing with the previous study. Major findings illustrated the knowledge creation process through four modes: socialization, externalization, combination, and internalization. The study proposed the knowledge management in NPOs model related to the knowledge-based approach towards a new approach for organizational innovations. This paper contributes to the development of literature in the knowledge management in NPOs domain, primarily the research domain related to knowledge needs and knowledge management practices in the nonprofit sector.
{"title":"Knowledge management model for nonprofit sector in Thailand","authors":"Quang Ngoc Le, Kulthida Tuamsuk","doi":"10.1177/02666669231192855","DOIUrl":"https://doi.org/10.1177/02666669231192855","url":null,"abstract":"This investigation presents the findings from nonprofit organizations (NPOs) toward knowledge management model that practitioners and researchers can implement to strengthen NPOs further. The study adopted a mixed-research approach. An in-depth interview was conducted with NPOs operating in Thailand. Furthermore, a national survey was administered to 213 NPOs to examine knowledge sharing enablers, which effectively implemented knowledge management activities. Analysis of quantitative data indicated four enablers, including leadership, trust, technology infrastructure, and organizational culture, were affected significantly by the NPOs. Qualitative findings were updated critical categorizes of knowledge needs in comparing with the previous study. Major findings illustrated the knowledge creation process through four modes: socialization, externalization, combination, and internalization. The study proposed the knowledge management in NPOs model related to the knowledge-based approach towards a new approach for organizational innovations. This paper contributes to the development of literature in the knowledge management in NPOs domain, primarily the research domain related to knowledge needs and knowledge management practices in the nonprofit sector.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41762235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-08DOI: 10.1177/02666669231191734
Z. Abdulkareem, Marilyn R Lennon
In Nigeria, the Unified Tertiary Matriculation Examination (UTME), a large-scale university admission examination, was fully computerised in 2015. However, knowledge gap and digital divide are prevalent in developing countries, which may impact students’ performance in computer-based tests (CBT). To this end, this study investigates ICT-related individual differences (computer familiarity/experience, CBT anxiety and CBT attitude) among secondary school students taking UTME and its effects on their performance on the test in Osun state, Nigeria, considering their locations (rural/urban) and school types (public/private). The study adopted a quantitative survey for data collection from final-year secondary school students who registered and took 2021 UTME. The study's findings revealed significant variations in the access and use of computers among students taking UTME. It was found that all students from private schools had prior computer experience, whereas 11% of students from public schools had not used a computer before. Within the group of students without prior computer experience, 63% were from rural public schools. Furthermore, computer familiarity positively correlates with students’ performance in UTME. For instance, students who have taken CBT at least six times before UTME have significantly better performance than those who have not taken CBT at all. However, CBT attitude and anxiety before and after the examination were moderate and had no significant relationship with test performance. We conclude that affordable and easily accessible ICT facilities and CBT practice centres should be provided to students, especially those in disadvantaged areas, to ensure the fairness of UTME to all candidates.
{"title":"Impact of digital divide on students’ performance in computerised UTME in Nigeria","authors":"Z. Abdulkareem, Marilyn R Lennon","doi":"10.1177/02666669231191734","DOIUrl":"https://doi.org/10.1177/02666669231191734","url":null,"abstract":"In Nigeria, the Unified Tertiary Matriculation Examination (UTME), a large-scale university admission examination, was fully computerised in 2015. However, knowledge gap and digital divide are prevalent in developing countries, which may impact students’ performance in computer-based tests (CBT). To this end, this study investigates ICT-related individual differences (computer familiarity/experience, CBT anxiety and CBT attitude) among secondary school students taking UTME and its effects on their performance on the test in Osun state, Nigeria, considering their locations (rural/urban) and school types (public/private). The study adopted a quantitative survey for data collection from final-year secondary school students who registered and took 2021 UTME. The study's findings revealed significant variations in the access and use of computers among students taking UTME. It was found that all students from private schools had prior computer experience, whereas 11% of students from public schools had not used a computer before. Within the group of students without prior computer experience, 63% were from rural public schools. Furthermore, computer familiarity positively correlates with students’ performance in UTME. For instance, students who have taken CBT at least six times before UTME have significantly better performance than those who have not taken CBT at all. However, CBT attitude and anxiety before and after the examination were moderate and had no significant relationship with test performance. We conclude that affordable and easily accessible ICT facilities and CBT practice centres should be provided to students, especially those in disadvantaged areas, to ensure the fairness of UTME to all candidates.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":" ","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46859573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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