Pub Date : 2024-04-27DOI: 10.1177/02666669241248145
Mahfooz Ahmed, Roslina Othman, Mohamad Fauzan Noordin, Muhd Zulfadli Hafiz bin Ismail, Zulkarnain bin Abd Karim, Sharifah Nazeera Binti Syed Anera
BackgroundOpen science practices, including research data sharing and reuse, are crucial for advancing scientific knowledge. However, the extent to which Malaysia's National Institutes of Health (NIH) researchers participate in open science remains a subject of inquiry.MethodsThis study employs an exploratory sequential mixed-method approach to investigate the factors influencing Malaysia NIH researchers’ participation in open science practices. The research combines in-depth interviews with key managers and administrators from NIH and a quantitative survey distributed to the researchers. Through in-depth interviews, administrators provide insights into the institute's perspective on open science. At the same time, the survey explores researchers’ views on factors influencing their participation in open science and how these factors influence the data-sharing practices at the institute.ResultsThe findings reveal key factors that influence the participation of Malaysia NIH researchers in open science, shedding light on both motivating factors and barriers. The study identifies strategies to promote researchers’ involvement in open science practices through data sharing and highlights the practical implications for the Malaysia NIH and the broader scientific community.ConclusionUnderstanding these factors is essential for enhancing open science participation and fostering a culture of data sharing in Malaysia's scientific research landscape. The study suggests strategies for promoting open science practices and calls for collaborative efforts to maximise the benefits of data sharing and reuse.
{"title":"Understanding factors influencing the adoption of open science practices among Malaysia's NIH researchers","authors":"Mahfooz Ahmed, Roslina Othman, Mohamad Fauzan Noordin, Muhd Zulfadli Hafiz bin Ismail, Zulkarnain bin Abd Karim, Sharifah Nazeera Binti Syed Anera","doi":"10.1177/02666669241248145","DOIUrl":"https://doi.org/10.1177/02666669241248145","url":null,"abstract":"BackgroundOpen science practices, including research data sharing and reuse, are crucial for advancing scientific knowledge. However, the extent to which Malaysia's National Institutes of Health (NIH) researchers participate in open science remains a subject of inquiry.MethodsThis study employs an exploratory sequential mixed-method approach to investigate the factors influencing Malaysia NIH researchers’ participation in open science practices. The research combines in-depth interviews with key managers and administrators from NIH and a quantitative survey distributed to the researchers. Through in-depth interviews, administrators provide insights into the institute's perspective on open science. At the same time, the survey explores researchers’ views on factors influencing their participation in open science and how these factors influence the data-sharing practices at the institute.ResultsThe findings reveal key factors that influence the participation of Malaysia NIH researchers in open science, shedding light on both motivating factors and barriers. The study identifies strategies to promote researchers’ involvement in open science practices through data sharing and highlights the practical implications for the Malaysia NIH and the broader scientific community.ConclusionUnderstanding these factors is essential for enhancing open science participation and fostering a culture of data sharing in Malaysia's scientific research landscape. The study suggests strategies for promoting open science practices and calls for collaborative efforts to maximise the benefits of data sharing and reuse.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"100 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140811864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-18DOI: 10.1177/02666669241247563
DRCM Dasanayaka, EACP Karunarathne
Drastic growth of social media users in the last few years has made electronic word of mouth (eWOM) communication more significant and has created a beneficial as well as detrimental platform for marketers. Therefore, recognizing the value of eWOM in social media networks can bring more benefits to firms since the content shared on social media platforms will be influential on the customers’ purchase decisions. This study was designed to identify the implications of consumer motives on eWOM involvement when they purchase fashion products through social media platforms. The study population represents active and frequent social media users in Sri Lanka. Data for the research study was collected through a structured questionnaire, and expertness, high fashion involvement, informational influence, altruism, self-enhancement, and attitude toward products were investigated as motives for eWOM involvement. The proposed study relationships were investigated using the structured equation modelling statistical technique, and multigroup analysis was performed to understand the moderating effect of social media usage intensity. Test results identified positive implications on eWOM involvement from two study variables: high fashion involvement and attitude toward the product. Meanwhile, a negative implication was noted with self-enhancement. The results showed that eWOM involvement has a strong positive impact on customer purchasing intentions. Further, the results of the moderating analysis confirmed the moderating behaviour of social media usage intensity. People with low social media usage intensity strengthen the relationship, which implies their information-searching tendency before making intentions to purchase a fashion product through social media. The study findings will assist fashion product marketers in figuring out how individuals participate in eWOM communication more effectively and the importance of customer feedback in encouraging the buying of fashion products.
{"title":"Motives to engage electronic word of mouth: A case of fashion products marketed in Sri Lanka","authors":"DRCM Dasanayaka, EACP Karunarathne","doi":"10.1177/02666669241247563","DOIUrl":"https://doi.org/10.1177/02666669241247563","url":null,"abstract":"Drastic growth of social media users in the last few years has made electronic word of mouth (eWOM) communication more significant and has created a beneficial as well as detrimental platform for marketers. Therefore, recognizing the value of eWOM in social media networks can bring more benefits to firms since the content shared on social media platforms will be influential on the customers’ purchase decisions. This study was designed to identify the implications of consumer motives on eWOM involvement when they purchase fashion products through social media platforms. The study population represents active and frequent social media users in Sri Lanka. Data for the research study was collected through a structured questionnaire, and expertness, high fashion involvement, informational influence, altruism, self-enhancement, and attitude toward products were investigated as motives for eWOM involvement. The proposed study relationships were investigated using the structured equation modelling statistical technique, and multigroup analysis was performed to understand the moderating effect of social media usage intensity. Test results identified positive implications on eWOM involvement from two study variables: high fashion involvement and attitude toward the product. Meanwhile, a negative implication was noted with self-enhancement. The results showed that eWOM involvement has a strong positive impact on customer purchasing intentions. Further, the results of the moderating analysis confirmed the moderating behaviour of social media usage intensity. People with low social media usage intensity strengthen the relationship, which implies their information-searching tendency before making intentions to purchase a fashion product through social media. The study findings will assist fashion product marketers in figuring out how individuals participate in eWOM communication more effectively and the importance of customer feedback in encouraging the buying of fashion products.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"17 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140629111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-18DOI: 10.1177/02666669241247193
Jing Li, Xue Chang, Xiaotong Li
To control plastic pollution, it is imperative to encourage and facilitate waste mulch film (WMF) recycling by farmer cooperative members. We investigate the WMF recycling behavior of farmers in several randomly selected regions from the main vegetable-producing provinces in China. Propensity score matching is used to study the impacts of face-to-face, telephone, and social media communication on WMF recycling behavior of farmers. Our study shows that face-to-face communication is still the most important channel to promote farmers’ recycling behavior. Therefore, while it is more efficient to promote WMF recycling through social media in the Internet age, cooperative managers should not underestimate the role of face-to-face communication which is the preferred communication channel for many small farmers according to our analysis. Cooperative managers can better promote their members’ WMF recycling behavior through both social media and face-to-face communication.
{"title":"Social interaction and recycling of waste mulch film: Understanding the impacts of communication channels","authors":"Jing Li, Xue Chang, Xiaotong Li","doi":"10.1177/02666669241247193","DOIUrl":"https://doi.org/10.1177/02666669241247193","url":null,"abstract":"To control plastic pollution, it is imperative to encourage and facilitate waste mulch film (WMF) recycling by farmer cooperative members. We investigate the WMF recycling behavior of farmers in several randomly selected regions from the main vegetable-producing provinces in China. Propensity score matching is used to study the impacts of face-to-face, telephone, and social media communication on WMF recycling behavior of farmers. Our study shows that face-to-face communication is still the most important channel to promote farmers’ recycling behavior. Therefore, while it is more efficient to promote WMF recycling through social media in the Internet age, cooperative managers should not underestimate the role of face-to-face communication which is the preferred communication channel for many small farmers according to our analysis. Cooperative managers can better promote their members’ WMF recycling behavior through both social media and face-to-face communication.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"52 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140631015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-09DOI: 10.1177/02666669241241755
Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Yan Wang
The Internet of Things (IoT) has emerged as a disruptive technology with enormous potential to alter various fields, including libraries. However, research on IoT uptake in libraries still needs to be more extensive, especially in Pakistan. This research aims to fill that vacuum by exploring the variables driving IoT uptake in Pakistani libraries and assessing its effect on library services. A quantitative approach was used, with data collected from Pakistani libraries using a survey technique. The poll specifically addressed librarians and administrators to understand their views on the IoT adoption advantages they see. We designed a theoretical framework combining the Technology-Organization-Environment (TOE) paradigm and adding two variables: digital transformation and innovativeness. A total of 341 responses were gathered, providing insightful data on the IoT adoption trends in Pakistan. The research examines the connections between numerous variables impacting IoT uptake in libraries using advanced statistical approaches like SmartPLS-based partial least squares structural equation modeling. The findings reveal several vital factors influencing the adoption of IoT in Pakistani libraries. The study emphasizes the significance of solid management practices and the effective use of technology resources in facilitating the successful implementation of the Internet of Things and ensuring enhanced library services. This research contributes to the existing body of knowledge by providing a comprehensive perspective on IoT adoption in Pakistan. It addresses a considerable knowledge deficit regarding the implementation of IoT in libraries, concentrating specifically on the Pakistani view. The findings of this study are beneficial for library professionals, researchers, and policymakers, as they enable them to make informed decisions and drive successful IoT adoption initiatives in Pakistani libraries.
{"title":"From silent spaces to smart spaces: Leveraging IoT-based innovative services to enhance library system performance using SEM approach","authors":"Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Yan Wang","doi":"10.1177/02666669241241755","DOIUrl":"https://doi.org/10.1177/02666669241241755","url":null,"abstract":"The Internet of Things (IoT) has emerged as a disruptive technology with enormous potential to alter various fields, including libraries. However, research on IoT uptake in libraries still needs to be more extensive, especially in Pakistan. This research aims to fill that vacuum by exploring the variables driving IoT uptake in Pakistani libraries and assessing its effect on library services. A quantitative approach was used, with data collected from Pakistani libraries using a survey technique. The poll specifically addressed librarians and administrators to understand their views on the IoT adoption advantages they see. We designed a theoretical framework combining the Technology-Organization-Environment (TOE) paradigm and adding two variables: digital transformation and innovativeness. A total of 341 responses were gathered, providing insightful data on the IoT adoption trends in Pakistan. The research examines the connections between numerous variables impacting IoT uptake in libraries using advanced statistical approaches like SmartPLS-based partial least squares structural equation modeling. The findings reveal several vital factors influencing the adoption of IoT in Pakistani libraries. The study emphasizes the significance of solid management practices and the effective use of technology resources in facilitating the successful implementation of the Internet of Things and ensuring enhanced library services. This research contributes to the existing body of knowledge by providing a comprehensive perspective on IoT adoption in Pakistan. It addresses a considerable knowledge deficit regarding the implementation of IoT in libraries, concentrating specifically on the Pakistani view. The findings of this study are beneficial for library professionals, researchers, and policymakers, as they enable them to make informed decisions and drive successful IoT adoption initiatives in Pakistani libraries.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"37 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140561153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-04DOI: 10.1177/02666669241244503
Asmat Ali, Munir Ahmad, Muhammad Nawaz, Farha Sattar
Geospatial information is used to regularly estimate agricultural production for improving food security and economic indicators. Particularly, such estimates are vital for agriculture-based economies like Pakistan. However, poorly managed spatial information causes inaccurate agricultural estimates. Consequently, public policies such as agriculture policies often remain unsustainable to secure enough food and to uplift the rural economy. Against this backdrop, the main objective of this paper is to identify types of spatial datasets, categorize them based on relative importance, and propose a framework to seamlessly disseminate those datasets to agricultural policy-makers in Pakistan. To do so, first of all, the literature is reviewed and a preliminary list of data is prepared. Then we make use of the Delphi survey to prepare the final list of the data. The data are also categorized into most important, very important, and important datasets. The results of the study revealed that the four most important spatial datasets include; hydrological, land use, agricultural census, and meteorological data. The datasets in the category of very important include six datasets; cadaster, crops, soil, pest and disease, natural hazards, and climate change data. The three datasets; remote sensing, research, and agroecological zones data fall under the category of important spatial datasets. Through implementing SDI, the identified data can be made available in one place to find and access to inform policies, the paper concludes.
{"title":"Spatial data infrastructure as the means to assemble geographic information necessary for effective agricultural policies in Pakistan","authors":"Asmat Ali, Munir Ahmad, Muhammad Nawaz, Farha Sattar","doi":"10.1177/02666669241244503","DOIUrl":"https://doi.org/10.1177/02666669241244503","url":null,"abstract":"Geospatial information is used to regularly estimate agricultural production for improving food security and economic indicators. Particularly, such estimates are vital for agriculture-based economies like Pakistan. However, poorly managed spatial information causes inaccurate agricultural estimates. Consequently, public policies such as agriculture policies often remain unsustainable to secure enough food and to uplift the rural economy. Against this backdrop, the main objective of this paper is to identify types of spatial datasets, categorize them based on relative importance, and propose a framework to seamlessly disseminate those datasets to agricultural policy-makers in Pakistan. To do so, first of all, the literature is reviewed and a preliminary list of data is prepared. Then we make use of the Delphi survey to prepare the final list of the data. The data are also categorized into most important, very important, and important datasets. The results of the study revealed that the four most important spatial datasets include; hydrological, land use, agricultural census, and meteorological data. The datasets in the category of very important include six datasets; cadaster, crops, soil, pest and disease, natural hazards, and climate change data. The three datasets; remote sensing, research, and agroecological zones data fall under the category of important spatial datasets. Through implementing SDI, the identified data can be made available in one place to find and access to inform policies, the paper concludes.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"38 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140560853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to examine the information poverty subtleties of a small-scale farming community in KwaZulu-Natal. The objectives of the study were to determine the information needs of the selected small-scale farmers and to determine the factors that influenced the information poverty of the selected small-scale farmers. The study was guided by Elfreda Chatman's theory of information poverty. An exploratory research design employing purposive and convenience sampling selected twenty-six small-scale farmers who participated in the focus group discussions. Data obtained was analysed using thematic analysis. The findings revealed a variety of unmet information needs. The causal factors included a lack of financial resources, government support, outdated beliefs, and geographic disadvantage. The research has implications for the execution of development initiatives aimed at providing small-scale farmers with access to information products and services to eliminate information poverty.
{"title":"Information poverty subtleties of a small-scale farming community in KwaZulu-Natal","authors":"Nombuso Phamela Zondi, Ntando Nkomo, Smangele Pretty Moyane","doi":"10.1177/02666669241237248","DOIUrl":"https://doi.org/10.1177/02666669241237248","url":null,"abstract":"The purpose of this study was to examine the information poverty subtleties of a small-scale farming community in KwaZulu-Natal. The objectives of the study were to determine the information needs of the selected small-scale farmers and to determine the factors that influenced the information poverty of the selected small-scale farmers. The study was guided by Elfreda Chatman's theory of information poverty. An exploratory research design employing purposive and convenience sampling selected twenty-six small-scale farmers who participated in the focus group discussions. Data obtained was analysed using thematic analysis. The findings revealed a variety of unmet information needs. The causal factors included a lack of financial resources, government support, outdated beliefs, and geographic disadvantage. The research has implications for the execution of development initiatives aimed at providing small-scale farmers with access to information products and services to eliminate information poverty.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"31 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140199611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-11DOI: 10.1177/02666669241238430
Divya Mishra, Nidhi Maheshwari
This research article addresses the current status and emerging trends in the literature at the intersection of crowdsourcing and innovation. While separate reviews exist for crowdsourcing and innovation individually, a comprehensive literature review specific to their intersection is lacking. Therefore, this study conducts a bibliometric meta-analysis of the extensive body of literature in the field of innovation and crowdsourcing, aiming to fill this research gap. The analysis encompasses all articles in Elsevier's Scopus database that incorporate relevant terms in their titles, abstracts, or keywords, resulting in a sample of 180 articles. VosViewer and Bibliometrix package in R are employed for the analysis. The analysis reveals three key research clusters, including the role of crowdsourcing in fostering organizational innovation, crowdsourcing-based social capital formation and its impact on organizational value creation, and the role of crowdsourcing platforms in facilitating engagement between the crowd and the organization. Adopting a holistic perspective, this research contributes new insights into the interconnections between crowdsourcing and innovation research fields. Additionally, the analysis provides clarity on research content, evolutionary context, and reveals emerging research trends in this domain.
这篇研究文章探讨了众包与创新交叉领域的文献现状和新趋势。虽然对众包和创新分别进行了综述，但缺乏专门针对二者交叉点的全面文献综述。因此，本研究对创新和众包领域的大量文献进行了文献计量元分析，旨在填补这一研究空白。分析涵盖了爱思唯尔 Scopus 数据库中所有在标题、摘要或关键词中包含相关术语的文章，共得出 180 篇文章样本。分析使用了 VosViewer 和 Bibliometrix R 软件包。分析揭示了三个关键的研究集群，包括众包在促进组织创新中的作用、基于众包的社会资本形成及其对组织价值创造的影响，以及众包平台在促进众包与组织之间互动中的作用。本研究从整体角度出发，对众包与创新研究领域之间的相互联系提出了新的见解。此外，分析还明确了研究内容、演变背景，并揭示了该领域的新兴研究趋势。
{"title":"The past, present, and future of crowdsourcing and innovation: A bibliometric analysis and future research agenda","authors":"Divya Mishra, Nidhi Maheshwari","doi":"10.1177/02666669241238430","DOIUrl":"https://doi.org/10.1177/02666669241238430","url":null,"abstract":"This research article addresses the current status and emerging trends in the literature at the intersection of crowdsourcing and innovation. While separate reviews exist for crowdsourcing and innovation individually, a comprehensive literature review specific to their intersection is lacking. Therefore, this study conducts a bibliometric meta-analysis of the extensive body of literature in the field of innovation and crowdsourcing, aiming to fill this research gap. The analysis encompasses all articles in Elsevier's Scopus database that incorporate relevant terms in their titles, abstracts, or keywords, resulting in a sample of 180 articles. VosViewer and Bibliometrix package in R are employed for the analysis. The analysis reveals three key research clusters, including the role of crowdsourcing in fostering organizational innovation, crowdsourcing-based social capital formation and its impact on organizational value creation, and the role of crowdsourcing platforms in facilitating engagement between the crowd and the organization. Adopting a holistic perspective, this research contributes new insights into the interconnections between crowdsourcing and innovation research fields. Additionally, the analysis provides clarity on research content, evolutionary context, and reveals emerging research trends in this domain.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"74 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140107641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-05DOI: 10.1177/02666669241236199
Abrar Al-Hasan
Despite the continuous upsurge in the use of social media, the empirical research investigating their economic value in the healthcare industry still lags. This study explores the impact of hospitals’ social media marketing efforts on their brand equity and, ultimately, hospital's financial performance. Using social media data from Instagram, online/offline survey methodology, and financial data obtained from hospitals, data is analyzed using a structural equation model. The study uses a random sample of (728) residents of the Kuwaiti population. Social media marketing efforts regarding use and engagement lead to higher hospital brand equity and financial performance. Particularly, the study finds that posts that are based on educational posts, patient stories, and sharing the latest news and research led to the highest form of brand awareness, perceived brand quality, brand association, and brand loyalty, thereby leading to higher perceived brand equity. The study also finds that brand equity leads to a positive and significant impact on hospitals’ financial performance. The study highlights the importance of creating engaging content, content that is personal and particularly educational. Healthcare organizations should guide their marketing efforts to manage this new marketing method better and communicate with patients to enhance consumer loyalty and financial performance.
{"title":"Social media marketing and hospital brand equity: An empirical investigation","authors":"Abrar Al-Hasan","doi":"10.1177/02666669241236199","DOIUrl":"https://doi.org/10.1177/02666669241236199","url":null,"abstract":"Despite the continuous upsurge in the use of social media, the empirical research investigating their economic value in the healthcare industry still lags. This study explores the impact of hospitals’ social media marketing efforts on their brand equity and, ultimately, hospital's financial performance. Using social media data from Instagram, online/offline survey methodology, and financial data obtained from hospitals, data is analyzed using a structural equation model. The study uses a random sample of (728) residents of the Kuwaiti population. Social media marketing efforts regarding use and engagement lead to higher hospital brand equity and financial performance. Particularly, the study finds that posts that are based on educational posts, patient stories, and sharing the latest news and research led to the highest form of brand awareness, perceived brand quality, brand association, and brand loyalty, thereby leading to higher perceived brand equity. The study also finds that brand equity leads to a positive and significant impact on hospitals’ financial performance. The study highlights the importance of creating engaging content, content that is personal and particularly educational. Healthcare organizations should guide their marketing efforts to manage this new marketing method better and communicate with patients to enhance consumer loyalty and financial performance.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"75 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140047901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-04DOI: 10.1177/02666669241232422
Tayyba Rasool, Nosheen Fatima Warraich, Alia Arshad
The integrated technologies’ role has increased at educational institutes, and multiple information resources have increased the phenomenon of information overload and role stress among teachers. This study investigated the relationship between information overload, role stress, and teachers’ job performance. Additionally, explored the moderating effect of teachers’ self-efficacy. This study employed a quantitative research design and used a survey approach. Data was collected from 284 teachers working in the public –sector primary, middle and secondary schools. IBM SPSS and SmartPLS 3.0 were used to analyze the data. Findings indicated that information overload has a negative direct effect on teachers’ job performance. Further, information overload has a positive and significant impact on role stress that decreases job performance. Moreover, the mediator ‘role ambiguity’ has significantly mediated the effect of information overload on the job performance. However, the impact of information overload was not passing through the mediator role conflict. Self-efficacy has a moderating effect on the relationship between information overload, role stress, and job performance. Additionally, this study has also discussed theoretical and practical implications.
综合技术在教育机构中的作用越来越大，多种信息资源增加了教师的信息超载现象和角色压力。本研究探讨了信息超载、角色压力与教师工作绩效之间的关系。此外，还探讨了教师自我效能感的调节作用。本研究采用了定量研究设计和调查方法。数据收集自 284 名在公立中小学工作的教师。数据分析使用了 IBM SPSS 和 SmartPLS 3.0。研究结果表明，信息超载对教师的工作绩效有直接的负面影响。此外，信息超载对降低工作绩效的角色压力也有显著的正向影响。此外，"角色模糊性 "这一中介因素对信息超载对工作绩效的影响具有显著的中介作用。然而，信息超载的影响并没有通过中介角色冲突来传递。自我效能感对信息超载、角色压力和工作绩效之间的关系具有调节作用。此外，本研究还探讨了理论和实践意义。
{"title":"Assessing the relationship between information overload, role stress, and teachers’ job performance: Exploring the moderating effect of self-efficacy","authors":"Tayyba Rasool, Nosheen Fatima Warraich, Alia Arshad","doi":"10.1177/02666669241232422","DOIUrl":"https://doi.org/10.1177/02666669241232422","url":null,"abstract":"The integrated technologies’ role has increased at educational institutes, and multiple information resources have increased the phenomenon of information overload and role stress among teachers. This study investigated the relationship between information overload, role stress, and teachers’ job performance. Additionally, explored the moderating effect of teachers’ self-efficacy. This study employed a quantitative research design and used a survey approach. Data was collected from 284 teachers working in the public –sector primary, middle and secondary schools. IBM SPSS and SmartPLS 3.0 were used to analyze the data. Findings indicated that information overload has a negative direct effect on teachers’ job performance. Further, information overload has a positive and significant impact on role stress that decreases job performance. Moreover, the mediator ‘role ambiguity’ has significantly mediated the effect of information overload on the job performance. However, the impact of information overload was not passing through the mediator role conflict. Self-efficacy has a moderating effect on the relationship between information overload, role stress, and job performance. Additionally, this study has also discussed theoretical and practical implications.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":"71 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140034357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.1177/02666669241233536
Elham Amiri, Amin Babazadeh Sangar
Due to the multiplicity of administration in urban management in Iran and with the aim of feasibility of implementing the integrated urban management, this study evaluates the impact of information system (IS) quality and IS integration on performance of Tabriz metropolitan municipality, Iran, as the trustee of urban affairs. The quantitative method was applied using survey questionnaires that have been conducted based on the relevant literature. SPSS software was used to perform regression and covariance analyses to analyze the collected data (80 valid responses) as well as the relationships among the components of the conceptual research model. The quantitative data for this research was limited to the Tabriz municipality's ICT experts (all experts of Statistics and Information Technology organization). The results prove positive relationships among IS quality, IS integration and the organizational performance. Additionally, the findings reveal that IS integration fully mediates the relationship between IS quality toward organizational performance. The originality of this study lies in examining the integrated urban management in Iran from the perspective of urban information infrastructures (urban information systems) for the first time.
由于伊朗城市管理中存在多种行政管理，为了实现城市综合管理的可行性，本研究评估了信息系统（IS）质量和 IS 整合对作为城市事务托管机构的伊朗大不里士市政府绩效的影响。研究采用定量方法，在相关文献的基础上进行了问卷调查。使用 SPSS 软件进行回归和协方差分析，以分析收集到的数据（80 份有效答卷）以及概念研究模型各组成部分之间的关系。本研究的定量数据仅限于大不里士市的信息和通信技术专家（统计和信息技术组织的所有专家）。研究结果证明，信息系统质量、信息系统集成和组织绩效之间存在正相关关系。此外，研究结果表明，信息系统集成完全调节了信息系统质量与组织绩效之间的关系。本研究的独创性在于首次从城市信息基础设施（城市信息系统）的角度对伊朗的城市综合管理进行了研究。
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