Pub Date : 2024-05-29DOI: 10.1177/02666669241255661
Adamu Sa’ad Madaki, Kamsuriah Ahmad, Dalbir Singh
This paper provides an overview of challenges, opportunities, and future trends in implementing IT integration within public sector organizations. Employing an exploratory research approach, the study conducts a case study and reviews pertinent literature (2019–2023) on IT integration implementation. Following the PRISMA flow chart, electronic searches in various databases used keywords related to IT integration. The study identifies inadequate technical facilities, insufficient technology, infrastructure, and unsupportive policies as primary barriers. Conversely, the digital era prompts opportunities, compelling organizations to adopt innovative technologies for enhanced productivity and quality service delivery. The paper's uniqueness lies in developing a framework assessing the success of technology integration, allowing for the incorporation of remote and hybrid work models. Future trends in IT integration implementation focus on remote and hybrid work solutions. Contributing to existing literature, the framework emphasizes that failure to extend IT integration implementation to include remote and hybrid work solutions may lead to additional constraints, creating gaps in organizational operation. The review analyzes research gaps and suggests future directions, ensuring effective IT integration implementation, especially in developing countries with significant gaps. This review is particularly relevant given the global surge in technology use over the past two years. Fueled by rapid technological advancements and the constraints of COVID-19, a systematic literature review (SLR) is imperative to demonstrate how IT integration implementation helps public sector organizations improve employee performance, financial outcomes, productivity, and service delivery.
本文概述了在公共部门组织内实施信息技术整合所面临的挑战、机遇和未来趋势。本研究采用探索性研究方法，开展了一项案例研究，并回顾了有关 IT 整合实施的相关文献（2019-2023 年）。按照 PRISMA 流程图，使用与 IT 整合相关的关键词在各种数据库中进行了电子检索。研究发现，技术设施不足、技术不够、基础设施和不支持的政策是主要障碍。相反，数字时代带来了机遇，迫使各组织采用创新技术来提高生产力和服务质量。本文的独特之处在于建立了一个评估技术整合成功与否的框架，允许纳入远程和混合工作模式。信息技术集成实施的未来趋势侧重于远程和混合工作解决方案。该框架为现有文献做出了贡献，它强调，如果不能将信息技术集成实施扩展到远程和混合工作解决方案，可能会导致额外的限制，从而在组织运作中造成差距。综述分析了研究差距并提出了未来方向，以确保有效实施信息技术整合，尤其是在存在巨大差距的发展中国家。鉴于过去两年全球技术使用的激增，本综述尤其具有现实意义。在快速的技术进步和 COVID-19 的制约下，系统性文献综述（SLR）势在必行，以展示 IT 整合的实施如何帮助公共部门组织提高员工绩效、财务成果、生产力和服务交付。
{"title":"Information technology integration implementation in public sector organizations: Exploring challenges, opportunities, and future trends","authors":"Adamu Sa’ad Madaki, Kamsuriah Ahmad, Dalbir Singh","doi":"10.1177/02666669241255661","DOIUrl":"https://doi.org/10.1177/02666669241255661","url":null,"abstract":"This paper provides an overview of challenges, opportunities, and future trends in implementing IT integration within public sector organizations. Employing an exploratory research approach, the study conducts a case study and reviews pertinent literature (2019–2023) on IT integration implementation. Following the PRISMA flow chart, electronic searches in various databases used keywords related to IT integration. The study identifies inadequate technical facilities, insufficient technology, infrastructure, and unsupportive policies as primary barriers. Conversely, the digital era prompts opportunities, compelling organizations to adopt innovative technologies for enhanced productivity and quality service delivery. The paper's uniqueness lies in developing a framework assessing the success of technology integration, allowing for the incorporation of remote and hybrid work models. Future trends in IT integration implementation focus on remote and hybrid work solutions. Contributing to existing literature, the framework emphasizes that failure to extend IT integration implementation to include remote and hybrid work solutions may lead to additional constraints, creating gaps in organizational operation. The review analyzes research gaps and suggests future directions, ensuring effective IT integration implementation, especially in developing countries with significant gaps. This review is particularly relevant given the global surge in technology use over the past two years. Fueled by rapid technological advancements and the constraints of COVID-19, a systematic literature review (SLR) is imperative to demonstrate how IT integration implementation helps public sector organizations improve employee performance, financial outcomes, productivity, and service delivery.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141191862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-28DOI: 10.1177/02666669241254054
Md Imran Hossain, Md Shahinur Rahman, Kim Hyung Jun
Though millions of users in developed countries utilize IoT smart home technology, its applicability in underdeveloped countries is limited. This study addresses this gap by unveiling the determinants of IoT smart home technology adoption behavior among consumers in the least developed country. The study has extended the unified theory of acceptance and use of technology (UTAUT) by including perceived hedonism, lifestyle, and well-being constructs in the research framework. Data from 355 IoT smart home users were analyzed using structural equation modeling (SEM). The findings reveal that performance expectancy, facilitating conditions, perceived hedonism, and lifestyle positively affect behavioral intention. Moreover, behavioral intention positively affects use behavior. In the post-adoption stage, use behavior positively affects multifaceted user well-being. However, effort expectancy and social influence did not affect behavioral intention. The study has a novel theoretical contribution to the extant literature and significantly contributes to technology designers, marketers, elderly users, and government agencies.
{"title":"Determinants of internet of things (IoT) smart home technology (SHT) adoption behavior of consumers: Empirical evidence from a least developed country (LDC)","authors":"Md Imran Hossain, Md Shahinur Rahman, Kim Hyung Jun","doi":"10.1177/02666669241254054","DOIUrl":"https://doi.org/10.1177/02666669241254054","url":null,"abstract":"Though millions of users in developed countries utilize IoT smart home technology, its applicability in underdeveloped countries is limited. This study addresses this gap by unveiling the determinants of IoT smart home technology adoption behavior among consumers in the least developed country. The study has extended the unified theory of acceptance and use of technology (UTAUT) by including perceived hedonism, lifestyle, and well-being constructs in the research framework. Data from 355 IoT smart home users were analyzed using structural equation modeling (SEM). The findings reveal that performance expectancy, facilitating conditions, perceived hedonism, and lifestyle positively affect behavioral intention. Moreover, behavioral intention positively affects use behavior. In the post-adoption stage, use behavior positively affects multifaceted user well-being. However, effort expectancy and social influence did not affect behavioral intention. The study has a novel theoretical contribution to the extant literature and significantly contributes to technology designers, marketers, elderly users, and government agencies.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141170378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-27DOI: 10.1177/02666669241257188
Kwame Kodua-Ntim, Madelein Fombad
This paper explores the challenges of open access in South Africa and draws from knowledge management concepts and principles to suggest strategies to enhance open access. A comprehensive analysis of the existing literature was undertaken to address these challenges. A systematic review was undertaken to address the obstacles associated with open access using a well-defined search protocol. Some of the challenges were limited funding, inequality in access to technology, limited awareness, resistance from publishers, copyright issues, and lack of infrastructure. The article suggests that knowledge management initiatives such as knowledge awareness of open access, knowledge sharing, leadership, rewards and incentives, and a positive culture will enhance open access.
{"title":"Challenges and strategies for open access in South Africa: A knowledge management approach","authors":"Kwame Kodua-Ntim, Madelein Fombad","doi":"10.1177/02666669241257188","DOIUrl":"https://doi.org/10.1177/02666669241257188","url":null,"abstract":"This paper explores the challenges of open access in South Africa and draws from knowledge management concepts and principles to suggest strategies to enhance open access. A comprehensive analysis of the existing literature was undertaken to address these challenges. A systematic review was undertaken to address the obstacles associated with open access using a well-defined search protocol. Some of the challenges were limited funding, inequality in access to technology, limited awareness, resistance from publishers, copyright issues, and lack of infrastructure. The article suggests that knowledge management initiatives such as knowledge awareness of open access, knowledge sharing, leadership, rewards and incentives, and a positive culture will enhance open access.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141173468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-25DOI: 10.1177/02666669241257197
Igor Alexander Ambalov
The increasing popularity of online learning applications (OLAs) among institutions and individuals is an ongoing trend in information technology. While much of previous technology adoption research has been focused on adoption motivators or enablers, the lack of research on adoption inhibitors is the primary motivation for this study. The main focus is on dispositional resistance to change (RTC) and its role in individual OLA adoption decisions. A theoretical model integrating two fields of research, technology adoption and psychology, was developed to investigate the influence of RTC on key adoption predictors using a sample of 217 university-student OLA users. A combination of cognitive dissonance and self-verification theories was used to explain the mechanism of this influence, which was subsequently tested and verified. Findings indicate that RTC has a significant negative impact on effort expectancy and usage intention, but not on attitude and performance expectancy. This study contributes by theoretically underpinning and empirically validating the impact of RTC on OLA adoption decisions. Furthermore, it illustrates the importance of incorporating RTC into technology adoption studies in general and OLA studies in particular. This research provides the foundation for future work in this severely underexplored area.
在线学习应用程序（OLAs）在机构和个人中的日益普及是信息技术的一个持续趋势。以往的技术采用研究大多集中在采用动机或促进因素方面，而对采用抑制因素的研究不足则是本研究的主要动机。本研究的主要重点是对变革的倾向性抵制（RTC）及其在个人采用开放式学习环境决策中的作用。本研究建立了一个理论模型，整合了技术采用和心理学两个研究领域，以 217 名大学生 OLA 用户为样本，研究 RTC 对关键采用预测因素的影响。该模型结合了认知失调和自我验证理论来解释这种影响的机制，并随后进行了测试和验证。研究结果表明，RTC 对努力预期和使用意向有显著的负面影响，但对态度和绩效预期没有影响。本研究从理论上支持并从实证上验证了 RTC 对采用 OLA 决策的影响。此外，它还说明了将 RTC 纳入一般技术采用研究，特别是 OLA 研究的重要性。这项研究为今后在这一严重缺乏探索的领域开展工作奠定了基础。
{"title":"Resistance to online learning technology: Theoretical and empirical perspectives","authors":"Igor Alexander Ambalov","doi":"10.1177/02666669241257197","DOIUrl":"https://doi.org/10.1177/02666669241257197","url":null,"abstract":"The increasing popularity of online learning applications (OLAs) among institutions and individuals is an ongoing trend in information technology. While much of previous technology adoption research has been focused on adoption motivators or enablers, the lack of research on adoption inhibitors is the primary motivation for this study. The main focus is on dispositional resistance to change (RTC) and its role in individual OLA adoption decisions. A theoretical model integrating two fields of research, technology adoption and psychology, was developed to investigate the influence of RTC on key adoption predictors using a sample of 217 university-student OLA users. A combination of cognitive dissonance and self-verification theories was used to explain the mechanism of this influence, which was subsequently tested and verified. Findings indicate that RTC has a significant negative impact on effort expectancy and usage intention, but not on attitude and performance expectancy. This study contributes by theoretically underpinning and empirically validating the impact of RTC on OLA adoption decisions. Furthermore, it illustrates the importance of incorporating RTC into technology adoption studies in general and OLA studies in particular. This research provides the foundation for future work in this severely underexplored area.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141152551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-21DOI: 10.1177/02666669241254055
Muhammad Asad Nawaz, Nasim Qaisar, Muhammad Arif, S. Kanwal
This study investigates factors affecting students’ knowledge sharing over social media platforms. An online survey was conducted on 1470 distance education students, enrolled in an online Master of Library and Information Science program in a public sector university, Islamabad, Pakistan. Using the theory of reasoned action and factors, namely, trust, facilitation conditions, perceived reciprocal benefits, and individual creativity, a comprehensive research model was developed. Following the positivist paradigm, a quantitative survey research design was employed to conduct this study. Using IBM-SPSS and AMOS (version 21.0), structural equation modeling was applied to analyze the data, testing hypotheses, and research model. The research findings disclosed that the students used different social media platforms for knowledge sharing. Subjective norms and trust positively influenced students’ knowledge sharing behaviour intention. Facilitation conditions and behaviour intention were found to be key factors in students’ knowledge sharing through social media. Among the factors, student behavioural intention was found to be the most influential factor. However, attitude, perceived reciprocal benefits, and individual creativity did not influence knowledge sharing. Overall, the research model measured significant students’ knowledge sharing over social media platforms. There is a dearth of literature about the factors influencing knowledge sharing over social media from the Pakistani perspective. This study addressed the hitherto under-researched issue and developed a theoretical framework by extending the theory of reasoned action for social media-driven knowledge sharing from the Pakistani distance education students’ perspective.
{"title":"Factors affecting the students’ knowledge sharing through social media technologies: A structural equation modeling approach","authors":"Muhammad Asad Nawaz, Nasim Qaisar, Muhammad Arif, S. Kanwal","doi":"10.1177/02666669241254055","DOIUrl":"https://doi.org/10.1177/02666669241254055","url":null,"abstract":"This study investigates factors affecting students’ knowledge sharing over social media platforms. An online survey was conducted on 1470 distance education students, enrolled in an online Master of Library and Information Science program in a public sector university, Islamabad, Pakistan. Using the theory of reasoned action and factors, namely, trust, facilitation conditions, perceived reciprocal benefits, and individual creativity, a comprehensive research model was developed. Following the positivist paradigm, a quantitative survey research design was employed to conduct this study. Using IBM-SPSS and AMOS (version 21.0), structural equation modeling was applied to analyze the data, testing hypotheses, and research model. The research findings disclosed that the students used different social media platforms for knowledge sharing. Subjective norms and trust positively influenced students’ knowledge sharing behaviour intention. Facilitation conditions and behaviour intention were found to be key factors in students’ knowledge sharing through social media. Among the factors, student behavioural intention was found to be the most influential factor. However, attitude, perceived reciprocal benefits, and individual creativity did not influence knowledge sharing. Overall, the research model measured significant students’ knowledge sharing over social media platforms. There is a dearth of literature about the factors influencing knowledge sharing over social media from the Pakistani perspective. This study addressed the hitherto under-researched issue and developed a theoretical framework by extending the theory of reasoned action for social media-driven knowledge sharing from the Pakistani distance education students’ perspective.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141117822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-21DOI: 10.1177/02666669241249744
Jarrett T. Judkins, Yujong Hwang, Soyean Kim
This research seeks to determine whether IT leaders are willing to leverage Artificial Intelligence (AI) recommendations to augment their decision-making when considering which IT projects to select based on the projects’ contribution towards organizational goals and objectives and the IT leaders’ level of knowledge and trust in AI. The research design utilized a quantitative survey of 113 IT leaders to understand their willingness to accept AI recommendations that augment their own decision-making while considering organizational criteria for selecting the best IT projects to invest in. AI recommendations were measured based on factors contained within a conceptual AI-driven online recommendation system, while decision-making was measured based on factors such as uncertainty, consequences of decisions, information & goals, motivation, and self-regulation that were designed and validated to examine certain aspects that influence decision-making. IT project contributions were measured based on relevance, risk, reasonableness, basis research return, and business return associated with the project. The research results showed the relationship between IT Project Contributions and IT leader decision was significant in that the leader's perception of IT project contributions towards organizational goals and objectives has a positive influence on the IT project selection decision. Unfortunately, the remaining hypothesized relationships showed no significant outcomes. The research results did not show that IT Leader Decisions may be influenced by AI recommendations, nor the greater knowledge of AI an IT Leader has, the stronger the relationship will be in support of or against AI recommendations, nor that the greater trust in AI an IT Leader has, the stronger the relationship will be in support of or against AI recommendations. This research will provide important insights to understand IT project selection and human-AI collaboration by IT leaders in organizations.
本研究旨在确定，IT 领导人在考虑选择哪些 IT 项目时，是否愿意利用人工智能（AI）建议来辅助决策，而这些建议的依据是项目对组织目标和目的的贡献，以及 IT 领导人对人工智能的了解和信任程度。研究设计采用了一项针对 113 名 IT 领导者的定量调查，以了解他们是否愿意接受人工智能建议，从而在考虑选择最佳 IT 项目投资的组织标准时增强自身的决策能力。人工智能建议是根据人工智能驱动的概念性在线推荐系统所包含的因素来衡量的，而决策则是根据不确定性、决策后果、信息与目标、动机和自我调节等因素来衡量的。对 IT 项目贡献的衡量基于与项目相关的相关性、风险、合理性、基础研究回报和商业回报。研究结果表明，IT 项目贡献与 IT 领导者决策之间的关系是显著的，即领导者认为 IT 项目对组织目标和目的的贡献对 IT 项目选择决策有积极影响。遗憾的是，其余的假设关系没有显示出显著的结果。研究结果没有显示 IT 领导者的决策可能会受到人工智能建议的影响，也没有显示 IT 领导者对人工智能的了解越多，支持或反对人工智能建议的关系就越强，也没有显示 IT 领导者对人工智能的信任越多，支持或反对人工智能建议的关系就越强。这项研究将为了解组织中 IT 领导者的 IT 项目选择和人机协作提供重要见解。
{"title":"Human-AI interaction: Augmenting decision-making for IT leader's project selection","authors":"Jarrett T. Judkins, Yujong Hwang, Soyean Kim","doi":"10.1177/02666669241249744","DOIUrl":"https://doi.org/10.1177/02666669241249744","url":null,"abstract":"This research seeks to determine whether IT leaders are willing to leverage Artificial Intelligence (AI) recommendations to augment their decision-making when considering which IT projects to select based on the projects’ contribution towards organizational goals and objectives and the IT leaders’ level of knowledge and trust in AI. The research design utilized a quantitative survey of 113 IT leaders to understand their willingness to accept AI recommendations that augment their own decision-making while considering organizational criteria for selecting the best IT projects to invest in. AI recommendations were measured based on factors contained within a conceptual AI-driven online recommendation system, while decision-making was measured based on factors such as uncertainty, consequences of decisions, information & goals, motivation, and self-regulation that were designed and validated to examine certain aspects that influence decision-making. IT project contributions were measured based on relevance, risk, reasonableness, basis research return, and business return associated with the project. The research results showed the relationship between IT Project Contributions and IT leader decision was significant in that the leader's perception of IT project contributions towards organizational goals and objectives has a positive influence on the IT project selection decision. Unfortunately, the remaining hypothesized relationships showed no significant outcomes. The research results did not show that IT Leader Decisions may be influenced by AI recommendations, nor the greater knowledge of AI an IT Leader has, the stronger the relationship will be in support of or against AI recommendations, nor that the greater trust in AI an IT Leader has, the stronger the relationship will be in support of or against AI recommendations. This research will provide important insights to understand IT project selection and human-AI collaboration by IT leaders in organizations.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141113990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-10DOI: 10.1177/02666669241247783
Zenan Kang, Aamir Hamid, Khurshid Ahmad, Nusrat Ali
Academic publications have increased geometrically in the rapidly developing field of Internet of Things (IoT). Using the keywords “Internet of Things” in titles and abstracts, a large collection of scientific publications from 2011 to 2022 that were indexed in the Web of Science were examined in this study. Several software tools, including VOSviewer, ScientoPy, Biblioshiny and MS Excel, were used to analyze the data. According to the study's findings, the majority of publications in the field of IoT are written in English, and publications in this area are steadily rising. Rodrigues, Joel J. P. C. is the most prolific author. The most productive nation was found to be China, the Beijing University Posts & Telecommunication, a thriving institution. After the US and India, China has produced the greatest number of articles and received the greatest number of citations. The IEEE was found to be the most prolific publishing source, and the IEEE Internet of Things Journal was the most productive journal.
在快速发展的物联网（IoT）领域，学术出版物呈几何级数增长。本研究使用标题和摘要中的关键词 "物联网"，对 2011 年至 2022 年被 Web of Science 索引的大量科学出版物进行了研究。在分析数据时使用了几种软件工具，包括 VOSviewer、ScientoPy、Biblioshiny 和 MS Excel。研究结果表明，物联网领域的大多数出版物都是用英文撰写的，而且该领域的出版物数量正在稳步上升。罗德里格斯（Rodrigues, Joel J. P. C.）是最多产的作者。发现产量最高的国家是中国，北京邮电大学是一个蓬勃发展的机构。继美国和印度之后，中国发表的文章数量最多，被引用的次数也最多。IEEE 被认为是最多产的出版来源，而《IEEE 物联网期刊》则是最多产的期刊。
{"title":"Research on internet of things (IoT) indexed in Web of Science from 2011–2022","authors":"Zenan Kang, Aamir Hamid, Khurshid Ahmad, Nusrat Ali","doi":"10.1177/02666669241247783","DOIUrl":"https://doi.org/10.1177/02666669241247783","url":null,"abstract":"Academic publications have increased geometrically in the rapidly developing field of Internet of Things (IoT). Using the keywords “Internet of Things” in titles and abstracts, a large collection of scientific publications from 2011 to 2022 that were indexed in the Web of Science were examined in this study. Several software tools, including VOSviewer, ScientoPy, Biblioshiny and MS Excel, were used to analyze the data. According to the study's findings, the majority of publications in the field of IoT are written in English, and publications in this area are steadily rising. Rodrigues, Joel J. P. C. is the most prolific author. The most productive nation was found to be China, the Beijing University Posts & Telecommunication, a thriving institution. After the US and India, China has produced the greatest number of articles and received the greatest number of citations. The IEEE was found to be the most prolific publishing source, and the IEEE Internet of Things Journal was the most productive journal.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140941942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-09DOI: 10.1177/02666669241247190
Jing Yin, Yeong-Hyeon Hwang
Online Travel Agents (OTAs) have become pivotal marketing channels in the tourism and hospitality industry, providing tourists with a variety of rich and timely information. However, excessive information can lead to information overload, which can negatively affect the decision-making process and potentially lead to delayed or abandoned bookings. This study aims to investigate the role of information overload in tourists’ early decision-making in the context of online hotel booking. 2 (information load: high vs. low) × 2 (information presentation format: alternative-vs. attribute-based display) × 2 (regulatory focus: promotion-vs. prevention-focus) between-subjects scenario-based experiment was conducted with 305 Chinese adult participants. The results showed that information overload occurs in the early stages of online booking decision and is influenced by the interaction of information presentation format and regulatory focus. Regulatory focus can influence tourists’ information presentation format preferences under high information load conditions. When the appropriate information presentation format is applied to an individual's regulatory focus, information processing becomes more fluid, thereby reducing information overload. The findings emphasize the importance of matching information presentation to an individual's regulatory focus to minimize information overload and provide practical implications for OTAs.
{"title":"Unpacking the complexities of information overload in early-stage online booking: The moderating effects of information presentation and regulatory focus","authors":"Jing Yin, Yeong-Hyeon Hwang","doi":"10.1177/02666669241247190","DOIUrl":"https://doi.org/10.1177/02666669241247190","url":null,"abstract":"Online Travel Agents (OTAs) have become pivotal marketing channels in the tourism and hospitality industry, providing tourists with a variety of rich and timely information. However, excessive information can lead to information overload, which can negatively affect the decision-making process and potentially lead to delayed or abandoned bookings. This study aims to investigate the role of information overload in tourists’ early decision-making in the context of online hotel booking. 2 (information load: high vs. low) × 2 (information presentation format: alternative-vs. attribute-based display) × 2 (regulatory focus: promotion-vs. prevention-focus) between-subjects scenario-based experiment was conducted with 305 Chinese adult participants. The results showed that information overload occurs in the early stages of online booking decision and is influenced by the interaction of information presentation format and regulatory focus. Regulatory focus can influence tourists’ information presentation format preferences under high information load conditions. When the appropriate information presentation format is applied to an individual's regulatory focus, information processing becomes more fluid, thereby reducing information overload. The findings emphasize the importance of matching information presentation to an individual's regulatory focus to minimize information overload and provide practical implications for OTAs.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140936557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-09DOI: 10.1177/02666669241248149
Sonel Pyram
The digital divide between the Global South and North has been a major concern for researchers from various fields in the past two decades. This divide has led to an increased focus on research related to information and communication technology for development (ICT4D) and other relevant disciplines. Given the prevalence of dominant paradigms that often lead to aggregated and context-free observations, this paper emphasizes the role of context in ICT4D while advocating for more nuanced, context-specific approaches in research and policy formulation. Through a systematic literature review, it proposes a conceptual framework that captures the psycho-social and the structural dimensions of context in ICT4D as well as their impact on success of related projects. The paper highlights the need for tailored theories addressing often overlooked elements such as language, ethnicity, religion, government change, political instability, and legal frameworks in the context of ICT4D. The proposed framework offers a roadmap for researchers to navigate the complex context of ICT4D, especially in the realm of emerging technologies.
{"title":"Future directions for context in ICT4D: A systematic literature review","authors":"Sonel Pyram","doi":"10.1177/02666669241248149","DOIUrl":"https://doi.org/10.1177/02666669241248149","url":null,"abstract":"The digital divide between the Global South and North has been a major concern for researchers from various fields in the past two decades. This divide has led to an increased focus on research related to information and communication technology for development (ICT4D) and other relevant disciplines. Given the prevalence of dominant paradigms that often lead to aggregated and context-free observations, this paper emphasizes the role of context in ICT4D while advocating for more nuanced, context-specific approaches in research and policy formulation. Through a systematic literature review, it proposes a conceptual framework that captures the psycho-social and the structural dimensions of context in ICT4D as well as their impact on success of related projects. The paper highlights the need for tailored theories addressing often overlooked elements such as language, ethnicity, religion, government change, political instability, and legal frameworks in the context of ICT4D. The proposed framework offers a roadmap for researchers to navigate the complex context of ICT4D, especially in the realm of emerging technologies.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140936242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-06DOI: 10.1177/02666669241252996
Jihwon Song, Min Jae Park
The small and medium-sized enterprises (SMEs) with limited investment capacity are likely to be lax in enhancing their cybersecurity. Therefore, to strengthen cybersecurity at a national level, governments must intervene in the market by using support or regulatory policies to overcome market failures and address weaknesses. This study reviewed the efficiency of policy options to improve corporate cybersecurity resilience for SMEs that require government support, unlike large companies that can invest in security on their own. To achieve this, a causal loop diagram was created and analyzed from the perspective of system dynamics. The model incorporated government support variables and the decline in capabilities over time into the existing corporate security investment model reflecting the standard framework for cybersecurity from NIST. The simulation scenarios were constructed based on policy options considered by the Korean government. These include 1) pre-incident or post incident support services, and 2) management through tax credits and regulation. The results indicated that incentives, specifically tax credits, rather than regulation, were more effective in strengthening cyber resilience. This study describes the investment and internal capability development of a company affected by government policy, which is an external factor, and changes in profits can be observed by adding the company's profits and costs as variables. This profit variable allows for the comparison of a company's cyber resilience across scenarios. Additionally, if the government provides direct support immediately after a hacking incident, the company can recover more quickly. If these benefits are known and if the reporting of hacking damage is activated, cyber threat visibility will be secured by revealing hacking attacks that have been secretly conducted. Governments can use cyber threat visibility to strengthen national cybersecurity.
{"title":"A system dynamics approach for cost-benefit simulation in designing policies to enhance the cybersecurity resilience of small and medium-sized enterprises","authors":"Jihwon Song, Min Jae Park","doi":"10.1177/02666669241252996","DOIUrl":"https://doi.org/10.1177/02666669241252996","url":null,"abstract":"The small and medium-sized enterprises (SMEs) with limited investment capacity are likely to be lax in enhancing their cybersecurity. Therefore, to strengthen cybersecurity at a national level, governments must intervene in the market by using support or regulatory policies to overcome market failures and address weaknesses. This study reviewed the efficiency of policy options to improve corporate cybersecurity resilience for SMEs that require government support, unlike large companies that can invest in security on their own. To achieve this, a causal loop diagram was created and analyzed from the perspective of system dynamics. The model incorporated government support variables and the decline in capabilities over time into the existing corporate security investment model reflecting the standard framework for cybersecurity from NIST. The simulation scenarios were constructed based on policy options considered by the Korean government. These include 1) pre-incident or post incident support services, and 2) management through tax credits and regulation. The results indicated that incentives, specifically tax credits, rather than regulation, were more effective in strengthening cyber resilience. This study describes the investment and internal capability development of a company affected by government policy, which is an external factor, and changes in profits can be observed by adding the company's profits and costs as variables. This profit variable allows for the comparison of a company's cyber resilience across scenarios. Additionally, if the government provides direct support immediately after a hacking incident, the company can recover more quickly. If these benefits are known and if the reporting of hacking damage is activated, cyber threat visibility will be secured by revealing hacking attacks that have been secretly conducted. Governments can use cyber threat visibility to strengthen national cybersecurity.","PeriodicalId":47137,"journal":{"name":"Information Development","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2024-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140888772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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