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Examining archives management practices and service delivery in Mpigi district local government in Uganda 考察乌干达姆皮吉区地方政府的档案管理做法和服务提供情况
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-23 DOI: 10.1177/02666669231209958
D. Luyombya, Eunice Sendikadiwa, Edmond Mulindwa
Archives are the memory of an institution giving its employees an awareness of the true history and knowledge of their rights and obligations from past operations. Archives are important resources for local governments as vehicles of communication and interaction. When archives are poorly managed, local governments such as counties and cities will find it difficult to account for past operations, raising the challenge of effective record-keeping. Thus, through the use of a case study research design, this paper reports findings of a study that examined the practices involved in managing archives in Mpigi District Local Government (MDLG) in Uganda. Its population was comprised of MDLG staff, of whom 17 were purposively sampled. Data was collected through face-to-face interviews, observation and document analysis. Data was analysed using interpretative methods and aimed at understanding the respondents’ subjective experiences and their interpretation of the archives management practices around them. The study found that MDLG created and kept archives in both paper and digital formats but lacked an archives management policy; was hampered by an inadequate budgetary allocation to support archival activities; and suffered from a shortage of archivists to guide archives management practices. The study recommended the development of an archives policy to enable the district to manage the archives according to archives management practices; the recruitment of professional archivist personnel to improve the practices; the training of all district staff in handling archives as end users; and that the district to digitise the archives. This study builds on the knowledge of archives management practices in general, and in particular in MDLG.
档案是一个机构的记忆,让其员工了解真实的历史,了解他们在过去的工作中的权利和义务。档案是地方政府的重要资源,是沟通和互动的载体。如果档案管理不善,县市等地方政府将很难对过去的业务活动进行说明,这就提出了有效保存档案的挑战。因此,本文通过案例研究设计,报告了一项研究的结果,该研究考察了乌干达姆皮吉区地方政府(MDLG)管理档案的做法。研究对象包括姆皮吉区地方政府的工作人员,其中 17 人是有目的性的抽样。数据是通过面对面访谈、观察和文件分析收集的。数据分析采用了解释性方法,旨在了解受访者的主观体验以及他们对周围档案管理做法的解释。研究发现, MDLG 建立并保存了纸质和数字格式的档案,但缺乏档案管理政策;支持档案活动的预算拨款不足;指导档案管理实践的档案员短缺。研究建议制定一项档案政策,使该地区能够根据档案管理做法管理档案;招聘专业档案人员以改进做法;培训所有地区工作人员作为最终用户处理档案;以及该地区将档案数字化。这项研究建立在对一般档案管理做法的了解之上,特别是在 MDLG。
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引用次数: 0
Understanding the influence of problematic smartphone use on work productivity in the post-COVID-19 pandemic 了解 "COVID-19 "大流行后问题智能手机的使用对工作效率的影响
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-22 DOI: 10.1177/02666669231213940
S. Mouakket, M. Aboelmaged
The unfamiliar and unusual stressful conditions due to COVID-19 have motivated employees to excessively use smartphones for non-work-related activities to alleviate the negative feelings associated with these stressful conditions. To conceptualize our research model, we employed the Compensatory Internet Use Theory (CIUT), which is associated with problematic technology usage. The proposed model investigates the influence of the following negative factors that emerged because of COVID-19 as the determinants of problematic smartphone use (PSU): remote work arrangement (RWA), intolerance of uncertainty (IU), COVID-19 anxiety (CA), and social isolation (ISO). In addition, we suggest that, although employees tend to use smartphones excessively to alleviate stressful life conditions, these conditions (RWA, IU, CA, and ISO) will lead to emotional exhaustion (EE), which will consequently result in the excessive use of smartphones. Furthermore, we are investigating the influence of PSU on employee work productivity. Finally, we are also interested in exploring the moderating role of gender in the relationships within our model. The results have shown that all hypotheses are supported, except for the influence of RWA on EE and PSU, and the influence of CA on PSU. We believe that our findings will provide researchers and businesses with a deeper understanding of this critical issue, especially in the context of smartphone usage at work.
COVID-19 所带来的陌生和不寻常的压力条件促使员工过度使用智能手机进行与工作无关的活动,以缓解与这些压力条件相关的负面情绪。为了将我们的研究模型概念化,我们采用了与问题性技术使用相关的补偿性互联网使用理论(CIUT)。所提出的模型研究了以下负面因素对问题智能手机使用(PSU)的影响,这些因素是 COVID-19 的决定因素:远程工作安排(RWA)、不确定性不容忍(IU)、COVID-19 焦虑(CA)和社会隔离(ISO)。此外,我们认为,虽然员工倾向于过度使用智能手机来缓解生活压力,但这些情况(RWA、IU、CA 和 ISO)会导致情绪衰竭(EE),进而导致过度使用智能手机。此外,我们还在研究 PSU 对员工工作效率的影响。最后,我们还想探讨性别在我们的模型关系中的调节作用。结果表明,除了 RWA 对 EE 和 PSU 的影响以及 CA 对 PSU 的影响外,所有假设都得到了支持。我们相信,我们的研究结果将使研究人员和企业对这一关键问题有更深入的了解,尤其是在工作中使用智能手机的情况下。
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引用次数: 0
Distributed leadership practice among heads of library and job performance of librarians in higher educational institutions in Nigeria 尼日利亚高等院校图书馆馆长的分布式领导实践与图书馆员的工作绩效
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-15 DOI: 10.1177/02666669231215297
Clement Ola Adekoya, Isaac Oluwadare Busayo
This study investigates DL practice among heads of library and job performance of librarians in HEIs in Nigeria. A descriptive design of survey type was applied for the study. The 164 librarians (19 heads of library and 145 librarians) in 19 public higher educational institutions (HEIs) in Ekiti, Ondo and Osun States formed the population of the study. The study adopted total enumeration sampling technique. A self-structured close-ended questionnaire and interview were used for data collection. It was found that the levels of DL among the heads of library and job performance among librarians in HEIs in Nigeria are high. The study also found that there is significant relationship between: delegation of duties and job performance, delegated decision making and staff job performance, delegated instructional supervision and job performance, and delegated administrative supervision and job performance among the librarians. There is no significant difference between the levels of DL among the male and female heads of the library. It was recommended that subordinate librarians should be trained to develop their leadership capacity to perform optimally when leadership role is distributed to them within the library.
本研究调查了尼日利亚高等院校图书馆馆长的 DL 实践和图书馆员的工作表现。研究采用了描述性调查设计。研究对象为埃基蒂州、翁多州和奥孙州 19 所公立高等院校的 164 名图书馆员(19 名图书馆馆长和 145 名图书馆员)。研究采用了全面计数抽样技术。数据收集采用了自我结构化的封闭式问卷和访谈。研究发现,尼日利亚高等院校图书馆馆长的 DL 水平和图书馆员的工作绩效都很高。研究还发现,图书馆员的职责下放与工作绩效、决策下放与员工工作绩效、教学监督下放与工作绩效、行政监督下放与工作绩效之间存在显著关系。男女馆长的 DL 水平没有明显差异。建议对下属图书馆员进行培训,以发展他们的领导能力,使他们在图书馆内被分配领导角色时能够发挥最佳作用。
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引用次数: 0
Investigating foreign students’ perceptions of their information literacy competencies 调查外国学生对其信息素养能力的看法
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-15 DOI: 10.1177/02666669231213641
Farshad Parhamnia
The present study investigated foreign students’ perceptions of their information literacy competencies in Iranian universities in order to identify the weaknesses and strengths so that libraries can meet the information needs of the students. A survey method using a questionnaire was deployed for assessing foreign students’ perceptions of information literacy competencies in Iranian universities. A total of 335 students participated in the study. The research community is all foreign students of Islamic Azad University, Kermanshah Branch, and Razi University who were studying in 2022. The findings showed that the actual average understanding of information needs, information seeking, information evaluation, information storage and retrieval, and communication and dissemination of information was lower than the theoretical average. The results of the present study reveal the areas of strength and weakness of information literacy skills among foreign students in Iranian universities. Thus, this study, gives libraries the knowledge of how to provide their services and helps them make decisions about how to develop the services for these students.
本研究调查了外国学生对其在伊朗大学的信息素养能力的看法,以确定其弱点和优势,从而使图书馆能够满足学生的信息需求。本研究采用问卷调查法评估外国学生对伊朗大学信息素养能力的看法。共有 335 名学生参与了这项研究。研究对象是伊斯兰阿扎德大学克尔曼沙阿分校和拉齐大学 2022 年在读的所有外国学生。研究结果表明,学生对信息需求、信息搜索、信息评估、信息存储和检索以及信息交流和传播的实际平均理解程度低于理论平均水平。本研究结果揭示了伊朗高校外国留学生信息素养技能的优势和劣势领域。因此,本研究为图书馆提供了如何提供服务的知识,并帮助图书馆就如何为这些学生发展服务做出决策。
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引用次数: 0
Immediacy as a better service: Analysis of limitations of the use of ChatGPT in library services 即时性是一种更好的服务:分析图书馆服务中使用 ChatGPT 的局限性
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-14 DOI: 10.1177/02666669231206762
G. Yamson
The paper examines ChatGPT's application in library services and assesses its shortcomings. The study emphasizes the immediateness that new technologies offer to library services and how ChatGPT falls short of satisfying this demand because it relies on pre-existing data and lacks real-time interaction. The paper suggests that while ChatGPT can assist in basic inquiries, it cannot replace human interaction and expertise in addressing more complex questions and concerns. The study suggests that libraries should give preference to efficient and individualized service to better meet the demands of their patrons. The study provides valuable insights for libraries and other service organizations considering the implementation of chatbots or similar AI technologies.
本文研究了 ChatGPT 在图书馆服务中的应用,并评估了其不足之处。研究强调了新技术为图书馆服务提供的即时性,以及 ChatGPT 如何因为依赖于已有数据和缺乏实时互动而无法满足这一需求。论文认为,虽然 ChatGPT 可以帮助进行基本查询,但它无法取代人与人之间的互动和专业知识来解决更复杂的问题和疑虑。研究建议图书馆应优先考虑高效和个性化的服务,以更好地满足读者的需求。这项研究为图书馆和其他考虑采用聊天机器人或类似人工智能技术的服务机构提供了宝贵的见解。
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引用次数: 0
Predicting academic performance of students with machine learning 用机器学习预测学生的学习成绩
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-14 DOI: 10.1177/02666669231213023
Yavuz Selim Balcıoğlu, Melike Artar
This study investigates the effectiveness of machine learning and deep learning models for early prediction of student performance in higher education institutions. Using the Open University Learning Analytics (OULA) dataset, various models, including Decision Tree, Support Vector Machine, Neural Network, and Ensemble Model, were employed to predict student performance in three categories: Pass/Fail, Close to Fail, and Close to Pass. The Ensemble Model (EM) consistently outperformed other models, achieving the highest overall F1 measure, precision, recall, and accuracy. These results highlight the potential of data-driven techniques in informing educational stakeholders’ decision-making processes, enabling targeted interventions, and facilitating personalized learning strategies tailored to students’ needs. By identifying at-risk students early in the academic year, institutions can provide additional support to improve academic outcomes and retention rates. The study also discusses practical implications, including the development of pedagogical policies and guidelines based on early predictions, which can help educational institutions maintain strong academic outcomes and enhance their reputation for academic excellence. Future research aims to investigate the impact of individual activities on student performance and explore day-to-day student behaviors, enabling the creation of tailored pedagogical policies and guidelines.
本研究探讨了机器学习和深度学习模型在早期预测高等教育机构学生成绩方面的有效性。利用开放大学学习分析(OULA)数据集,采用了包括决策树、支持向量机、神经网络和集合模型在内的各种模型来预测三个类别的学生成绩:及格/不及格、接近不及格和接近及格。集合模型(EM)的表现始终优于其他模型,在总体 F1 指标、精确度、召回率和准确度方面均名列前茅。这些结果凸显了数据驱动技术在为教育利益相关者的决策过程提供信息、实现有针对性的干预和促进针对学生需求的个性化学习策略方面的潜力。通过在学年早期识别高危学生,院校可以提供额外的支持,以提高学习成绩和保留率。研究还讨论了实际意义,包括根据早期预测制定教学政策和指导方针,这有助于教育机构保持优异的学业成绩,提高其学术声誉。未来的研究旨在调查个别活动对学生成绩的影响,并探索学生的日常行为,从而制定有针对性的教学政策和指导方针。
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引用次数: 0
An examination of the challenges and awareness presented by the transfer of born-digital records in the public sector: A case study of Türkiye 对公共部门移交天生数字记录所带来的挑战和认识的研究:土耳其案例研究
IF 1.9 4区 管理学 Q1 Social Sciences Pub Date : 2023-11-14 DOI: 10.1177/02666669231214529
Emine Cengiz Mater, Lale Özdemir Şahin
In the Turkish public sector, official policy, and practice on the transfer of digital records to the Turkish State Archives has yet to be implemented, and the consequences of this have yet to be fully identified or comprehended. As such there is a need for research and recommendations on this problem. The purpose of this study is to provide a situational analysis of the transfer process of born-digital records to the national archives in Türkiye, by identifying the challenges faced in the digital transfer process, with the aim of raising awareness among public bodies. The survey method was used to collect data about the digital transfer process in Türkiye. A total of 120 public bodies participated in the survey. The originality value of this study can be said to be significant as of the target population, 120 Turkish public sector bodies were surveyed to determine their challenges and level of awareness regarding the born-digital transfer process. In addition to the high number of Turkish public bodies surveyed, this is the first study of its kind in Türkiye on digital transfer and its processes. The findings of the research revealed that public bodies in Türkiye are not currently ready for digital transfer. The findings also highlighted that the legal and technical infrastructure required for digital transfer in the public sector was inadequate. The research findings also concluded that staff working in the public sector require training in the processes related to the transfer of digital records. In line with the research data recommendations have been made regarding the digital transfer process in Türkiye.
在土耳其公共部门,关于向土耳其国家档案馆移交数字记录的官方政策和做法尚未落 实,其后果也尚未完全确定或理解。因此,有必要对这一问题进行研究并提出建议。本研究的目的是通过确定数字化转移过程中面临的挑战,对向土耳其国家档案馆转移生 成数字档案的过程进行情景分析,以提高公共机构的认识。调查方法用于收集有关土耳其数字转移过程的数据。共有 120 家公共机构参与了调查。本研究的原创性价值可以说是非常高的,因为在目标人群中,有 120 家土耳其公共部门机构接受了调查,以确定它们面临的挑战和对出生数字转移过程的认识水平。除了接受调查的土耳其公共机构数量多之外,这也是土耳其首次就数字转移及其流程开展此类研究。研究结果表明,土耳其的公共机构目前还没有为数字转移做好准备。研究结果还强调,公共部门数字传输所需的法律和技术基础设施不足。研究结果还得出结论,公共部门的工作人员需要接受与数字记录转移相关的培训。根据研究数据,就土耳其的数字转移过程提出了建议。
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引用次数: 0
A knowledge retention strategy for professional nurses in South Africa 南非专业护士的知识保留策略
4区 管理学 Q1 Social Sciences Pub Date : 2023-11-09 DOI: 10.1177/02666669231209956
Josias Kgwadi Mamabolo, MC Fombad
This paper explores the existing knowledge retention strategies for professional nurses at Philadelphia hospital, in South Africa, located in one of the previously disadvantaged district municipalities in the country and it develops a strategy for retaining nurses. Design/Methodology/Approach: The study adopted a qualitative research approach and a case-study design. Semi-structured interviews were used to solicit in-depth understanding of the current knowledge retention practices. Out of the 90 professional nurses at Philadelphia hospital, 20 were purposively interviewed to a point of saturation. Data was analysed thematically. Findings: A knowledge retention strategy was developed. It calls for a knowledge retention policy; awareness training programmes; reward systems for effectively encouraging professional nurses to participate in knowledge retention practices; programmes for recovering lost knowledge and conducting knowledge audits. The strategy contributes to the existing body of knowledge-on-knowledge retention in the health care sector. The article is part of the findings from the authors master's dissertation. Conclusion: The loss of critical nursing knowledge remains a challenge in South Africa and to the rest of the globe, as highly skilled and experienced nurses migrate from place to place in search of greener pastures, hence this has affected patient care. Although the country has engaged in several efforts such as educating and training nurses, its knowledge retention strategies have not been prioritised in the country. Limitations: This paper focuses on knowledge retention practices in the nursing profession, which is only one part of the health sector in the former disadvantaged province. It is a qualitative study performed in one out of the nine provinces in South Africa. There is a dire need for a quantitative study, which will explore knowledge retention amongst nurses in the country and the health sector as a whole
本文探讨了现有的知识保留战略,专业护士在费城医院,在南非,位于一个以前处于不利地位的地区,在该国的市政当局,并制定了保留护士的战略。设计/方法/方法:本研究采用定性研究方法和个案研究设计。使用半结构化访谈来深入了解当前的知识保留实践。在费城医院的90名专业护士中,有20人接受了有目的的采访,达到了饱和。对数据进行了专题分析。研究结果:制定了知识保留策略。它要求制定知识保留政策;提高认识培训方案;有效鼓励专业护士参与知识保留实践的奖励制度;恢复丢失的知识和进行知识审计的计划。该战略有助于保健部门现有的知识对知识的保留。这篇文章是作者硕士论文研究结果的一部分。结论:关键护理知识的流失在南非和全球其他地区仍然是一个挑战,因为高技能和经验丰富的护士从一个地方迁移到另一个地方,以寻找更绿色的牧场,因此这影响了病人的护理。尽管该国开展了教育和培训护士等若干努力,但其知识保留战略并未在该国得到优先考虑。局限性:本文关注的是护理专业的知识保留实践,这只是前弱势省份卫生部门的一部分。这是一项在南非九个省中的一个省进行的定性研究。迫切需要进行定量研究,以探索全国护士和整个卫生部门的知识保留情况
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引用次数: 0
The impact of informatization on the urban-rural income gap: An empirical investigation of China 信息化对城乡收入差距的影响:基于中国的实证研究
4区 管理学 Q1 Social Sciences Pub Date : 2023-11-06 DOI: 10.1177/02666669231210839
Hanjin Li, Hu Tian, Muhammad Ahsan Rabbi
Informatization has changed people's production and lifestyle through the application of information technology, which provides a breakthrough point for solving the urban-rural income gap problem. This paper uses panel data of 30 provinces in China from 2011 to 2020 to measure the level of information technology development in each province of China using the entropy-weighted TOPSIS method and empirically tests the impact and mechanism of the level of information technology on the urban-rural income gap through a panel effects model. It is found that: the level of informatization significantly reduces the urban-rural income gap, and the results still hold after robustness tests; the level of informatization may indirectly affect the urban-rural income gap through technological progress; there is significant regional heterogeneity in the level of informatization development on the urban-rural income gap, with the degree of influence showing a decreasing trend from the eastern coast to the western inland.
信息化通过信息技术的应用改变了人们的生产和生活方式,为解决城乡收入差距问题提供了突破口。本文利用2011 - 2020年中国30个省份的面板数据,采用熵加权TOPSIS方法对中国各省信息技术发展水平进行测度,并通过面板效应模型实证检验信息技术水平对城乡收入差距的影响及其机制。研究发现:信息化水平显著降低城乡收入差距,经稳健性检验结果仍然成立;信息化水平通过技术进步间接影响城乡收入差距;信息化发展水平对城乡收入差距的影响存在显著的区域异质性,影响程度从东部沿海向西部内陆呈递减趋势。
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引用次数: 0
Measuring improvements of the education system in the COVID-19 pandemic – A case study of Serbia 衡量COVID-19大流行期间教育系统的改进——以塞尔维亚为例
4区 管理学 Q1 Social Sciences Pub Date : 2023-11-06 DOI: 10.1177/02666669231211533
Teodora Rajković, Danica Lečić-Cvetković, Jovana Perović, Jasna Petković
The purpose of this paper is the comparative analysis of traditional education and e-learning by the application of key performance indicators. The general objective of the study is to indicate the advantages and disadvantages of traditional education and e-learning through the analysis and comparison of these two forms of education by applying defined key performance indicators. The research was carried out in 15 gymnasiums and vocational high schools in the Republic of Serbia, with a sample of 11.204 students (the school year 2018–19) and 11.251 students (the school year 2019–20). The results of the research and conducted comparative analysis presented in this paper indicate that e-learning during the COVID-19 pandemic has significant advantages over traditional education, such as a reduction in the percentage of students who were sent to the make-up exam and who did not complete the school year, a reduction of the number of imposed disciplinary measures and absences from classes per student at the end of the school year and an increasing percentage of excellent students at the school level at the end of the school year. Based on the results, recommendations for improving the education process by implementing e-learning in developing countries are proposed. This paper presents a valuable resource for educators and scholars in defining the elements that can improve student learning outcomes, motivation and satisfaction levels.
本文的目的是通过运用关键绩效指标对传统教育和网络学习进行比较分析。本研究的总体目标是通过应用定义的关键绩效指标,对传统教育和电子学习这两种教育形式进行分析和比较,指出两者的优缺点。该研究在塞尔维亚共和国的15所体育馆和职业高中进行,样本为11.204名学生(2018-19学年)和11.251名学生(2019-20学年)。本文的研究结果和进行的比较分析表明,在COVID-19大流行期间,电子学习比传统教育具有显着优势,例如减少了参加补考和未完成学年的学生比例。减少每名学生在学年结束时受到纪律处分和缺课的次数,并增加学年结束时全校优秀学生的百分比。根据研究结果,提出了在发展中国家通过实施电子学习来改善教育过程的建议。本文为教育工作者和学者提供了一个有价值的资源来定义可以提高学生学习成果、动机和满意度的要素。
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引用次数: 0
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Information Development
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