Pub Date : 2023-05-04DOI: 10.1177/14673584231173508
Malithi Neluhena, L. Chandralal, Thilinika Dahanayake
While there has been an increase in the number of tourists travelling solo, there is a steady growth in females travelling alone as tourists around the globe. This phenomenon has led to a growing scholarly interest, yet solo female travel as a research topic is relatively under-researched. Only limited knowledge exists about the psychological issues of female solo travel, such as loneliness. There is a gap in our understanding of interpreting solo travel by females, depending on their country of origin and the type of destinations they have travelled solo. This study examined these aspects by exploring female solo travelling in South Asian destinations with European and Asian participants. The results revealed that the meaning of solo travelling is associated with four themes: freedom pursuit, being with the self, self-enhancement, and connectedness with people. It also disclosed that solo female travellers have different perceptions about ‘loneliness,’ and everyone does not see loneliness as a negative outcome. The results further indicate that the perception of solo travel and loneliness and how to cope with lonely times are likely to be subjective to the type of destinations where solo travelling takes place and the country of origin of the travellers.
{"title":"Female solo travels to south Asian destinations and sustaining loneliness","authors":"Malithi Neluhena, L. Chandralal, Thilinika Dahanayake","doi":"10.1177/14673584231173508","DOIUrl":"https://doi.org/10.1177/14673584231173508","url":null,"abstract":"While there has been an increase in the number of tourists travelling solo, there is a steady growth in females travelling alone as tourists around the globe. This phenomenon has led to a growing scholarly interest, yet solo female travel as a research topic is relatively under-researched. Only limited knowledge exists about the psychological issues of female solo travel, such as loneliness. There is a gap in our understanding of interpreting solo travel by females, depending on their country of origin and the type of destinations they have travelled solo. This study examined these aspects by exploring female solo travelling in South Asian destinations with European and Asian participants. The results revealed that the meaning of solo travelling is associated with four themes: freedom pursuit, being with the self, self-enhancement, and connectedness with people. It also disclosed that solo female travellers have different perceptions about ‘loneliness,’ and everyone does not see loneliness as a negative outcome. The results further indicate that the perception of solo travel and loneliness and how to cope with lonely times are likely to be subjective to the type of destinations where solo travelling takes place and the country of origin of the travellers.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44776481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-01DOI: 10.1177/14673584231173507
Adam Lynes, Esme Wragg
Over the past 50 years dark tourism has also seen exponential growth in terms of both physical and digital contexts. Dark tourism is primarily a concentration around documented accounts of physical violence, and theorisations centred on dark tourism studies have generally fallen within either behavioural or interpretivist perspectives. Such perspectives are indicative of the continually evolving nature of dark tourism and its receptiveness to new definitions, conceptual frameworks, and theorisations. Taking this into consideration, this concept paper seeks to develop and broaden the notion of “dark tourism” within the era of late capitalism by presenting a content analysis of Amazon’s virtual warehouse tour. In drawing upon critical notions of violence and the emerging deviant leisure framework, this paper will aim to instigate fresh academic enquiry into the nature of dark tourism, expand its theoretical underpinnings, and subsequently provide a means in which to examine how banal forms of tourism play an integral part in the proliferation of some of the most serious harms that populate the contemporary neoliberal landscape. Within this fresh interpretation of dark tourism, this paper also examines the relationship between the Internet, technology and late-stage capitalism, and the implications that this has in studying how corporations use such forms of media in tourism production in order to downplay and obfuscate the realities behind their activities.
{"title":"“Smile for the camera”: Online warehouse tours as a form of dark tourism within the era of late capitalism","authors":"Adam Lynes, Esme Wragg","doi":"10.1177/14673584231173507","DOIUrl":"https://doi.org/10.1177/14673584231173507","url":null,"abstract":"Over the past 50 years dark tourism has also seen exponential growth in terms of both physical and digital contexts. Dark tourism is primarily a concentration around documented accounts of physical violence, and theorisations centred on dark tourism studies have generally fallen within either behavioural or interpretivist perspectives. Such perspectives are indicative of the continually evolving nature of dark tourism and its receptiveness to new definitions, conceptual frameworks, and theorisations. Taking this into consideration, this concept paper seeks to develop and broaden the notion of “dark tourism” within the era of late capitalism by presenting a content analysis of Amazon’s virtual warehouse tour. In drawing upon critical notions of violence and the emerging deviant leisure framework, this paper will aim to instigate fresh academic enquiry into the nature of dark tourism, expand its theoretical underpinnings, and subsequently provide a means in which to examine how banal forms of tourism play an integral part in the proliferation of some of the most serious harms that populate the contemporary neoliberal landscape. Within this fresh interpretation of dark tourism, this paper also examines the relationship between the Internet, technology and late-stage capitalism, and the implications that this has in studying how corporations use such forms of media in tourism production in order to downplay and obfuscate the realities behind their activities.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45035583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.1177/14673584231173512
Sandro Alves de Medeiros, Ana Cláudia Campos, L. Freitas, T. S. Mondo, Erose Sthapit
Despite the increasing interest in eudaimonic tourism experiences in recent years, research in tourism studies is fragmented. In addition, studies most often lack conceptualization, not clarifying whether the construct refers to state or trait level and what psychological mechanism is analysed, whether experience, functioning, behaviour or motivation. This pilot study aims to contribute to a better understanding of eudaimonia in tourism experiences by proposing the construct of Eudaimonic Feelings as a proxy for eudaimonia. Eudaimonic Feelings is considered a state-level construct defined as the cognitive-affective appraisals towards self-fulfilment, authenticity, truthful social interactions, and personal meaningfulness concerning a tourism experience. Adopting a multi-item approach, items found in prior research were adapted to explore and measure Eudaimonic Feelings through a survey using a convenience sample. Results support data unidimensionality, items’ reliability, and construct robustness and replicability.
{"title":"Capturing eudaimonic feelings in tourism experience: A construct proposal and preliminary empirical evidence","authors":"Sandro Alves de Medeiros, Ana Cláudia Campos, L. Freitas, T. S. Mondo, Erose Sthapit","doi":"10.1177/14673584231173512","DOIUrl":"https://doi.org/10.1177/14673584231173512","url":null,"abstract":"Despite the increasing interest in eudaimonic tourism experiences in recent years, research in tourism studies is fragmented. In addition, studies most often lack conceptualization, not clarifying whether the construct refers to state or trait level and what psychological mechanism is analysed, whether experience, functioning, behaviour or motivation. This pilot study aims to contribute to a better understanding of eudaimonia in tourism experiences by proposing the construct of Eudaimonic Feelings as a proxy for eudaimonia. Eudaimonic Feelings is considered a state-level construct defined as the cognitive-affective appraisals towards self-fulfilment, authenticity, truthful social interactions, and personal meaningfulness concerning a tourism experience. Adopting a multi-item approach, items found in prior research were adapted to explore and measure Eudaimonic Feelings through a survey using a convenience sample. Results support data unidimensionality, items’ reliability, and construct robustness and replicability.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43944138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-24DOI: 10.1177/14673584231170576
Zakaria Elkhwesky, A. Abuelhassan, Esraa Fayez Youssif Elkhwesky, S. Khreis
Virtual reality (VR) is an advanced technology that has a significant impact on tourism and travel worldwide. Drawing on the social cognitive theory (SCT) and theory of planned behaviour (TPB), the current paper examined the effect of consumers’ travel fear due to pandemics, wars, and terrorism (TFPWT), their concern about the environmental impact of touristic travel (EITT), and technology anxiety (TA) on their behavioural intention to use VR in tourism and consequently on their willingness to pay premium and electronic word-of-mouth (EWoM). It also analysed the moderating role of venturesomeness. A number of 522 questionnaires from Gen-Y and Gen-Z consumers in Egypt and the covariance-based structural equation modelling (CB-SEM) were used to test the model. The findings showed that consumers’ travel fear and their concern regarding the environmental impact of travel have a significant and positive effect on their behavioural intention to use VR in tourism. On contrary, consumers’ behavioural intention is significantly and negatively influenced by TA. Consumers’ behavioural intention has a significant and positive impact on their willingness to pay premium and EWoM. No significant moderating effect is reported regarding venturesomeness. The research holds significant implications for both theory and practice.
{"title":"Antecedents and consequences of behavioural intention to use virtual reality in tourism: Evidence from Gen-Y and Gen-Z consumers in Egypt","authors":"Zakaria Elkhwesky, A. Abuelhassan, Esraa Fayez Youssif Elkhwesky, S. Khreis","doi":"10.1177/14673584231170576","DOIUrl":"https://doi.org/10.1177/14673584231170576","url":null,"abstract":"Virtual reality (VR) is an advanced technology that has a significant impact on tourism and travel worldwide. Drawing on the social cognitive theory (SCT) and theory of planned behaviour (TPB), the current paper examined the effect of consumers’ travel fear due to pandemics, wars, and terrorism (TFPWT), their concern about the environmental impact of touristic travel (EITT), and technology anxiety (TA) on their behavioural intention to use VR in tourism and consequently on their willingness to pay premium and electronic word-of-mouth (EWoM). It also analysed the moderating role of venturesomeness. A number of 522 questionnaires from Gen-Y and Gen-Z consumers in Egypt and the covariance-based structural equation modelling (CB-SEM) were used to test the model. The findings showed that consumers’ travel fear and their concern regarding the environmental impact of travel have a significant and positive effect on their behavioural intention to use VR in tourism. On contrary, consumers’ behavioural intention is significantly and negatively influenced by TA. Consumers’ behavioural intention has a significant and positive impact on their willingness to pay premium and EWoM. No significant moderating effect is reported regarding venturesomeness. The research holds significant implications for both theory and practice.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48481980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-21DOI: 10.1177/14673584231167763
R. Ford, David J Kwun, David D. Van Fleet
This study employed an abductive inference approach to review and assess the critical influences in a brand extension strategy execution based on a historical example. It reveals the drivers of and impediments to success in executing a brand extension through an in-depth observation. The strategy was executed in a joined brand extension into tourism by USA’s Fred Harvey Company and the Santa Fe railroad (AT&SF) in the early 20th Century. The strategy was a success until an unforeseen economic crisis crippled the tourism market. Following the abductive approach, this historical example reveals the importance of extending current theoretical models to include the environmental context in the critical success factors for executing a brand extension strategy. This robust historical example adds new insights into the development and execution of a brand extension strategy over time-based on actual events. Equally important, this historical assessment reveals the previously under-discussed significance of innovation champions in forming and executing an extension strategy.
{"title":"Fred Harvey and the Santa Fe Railroad’s Brand extension strategy to develop Southwestern tourism in the USA in the early 1900s","authors":"R. Ford, David J Kwun, David D. Van Fleet","doi":"10.1177/14673584231167763","DOIUrl":"https://doi.org/10.1177/14673584231167763","url":null,"abstract":"This study employed an abductive inference approach to review and assess the critical influences in a brand extension strategy execution based on a historical example. It reveals the drivers of and impediments to success in executing a brand extension through an in-depth observation. The strategy was executed in a joined brand extension into tourism by USA’s Fred Harvey Company and the Santa Fe railroad (AT&SF) in the early 20th Century. The strategy was a success until an unforeseen economic crisis crippled the tourism market. Following the abductive approach, this historical example reveals the importance of extending current theoretical models to include the environmental context in the critical success factors for executing a brand extension strategy. This robust historical example adds new insights into the development and execution of a brand extension strategy over time-based on actual events. Equally important, this historical assessment reveals the previously under-discussed significance of innovation champions in forming and executing an extension strategy.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44721607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.1177/14673584221093538
Mohammad Soliman, A. Elbaz, S. Gulvady, M. Shabana, Hanan Maher
This paper investigates the impact of organizational deviance and coworker envy on workplace ostracism. It also assesses the effect of workplace ostracism on knowledge hiding and turnover intent and tests the interaction role of job tension on such associations. PLS-SEM was utilized to analyze 591 responses collected from employees at Egyptian travel agencies-A. The findings articulated that ostracism was positively impacted by both organizational deviance and coworker envy. Additionally, ostracism at the workplace could substantially lead to hiding knowledge; however, there was no significant connection between ostracism and employees’ turnover intention. Moreover, job tension moderates the links between workplace ostracism and two dimensions of knowledge hiding behavior, namely evasive and rationalized hiding, and turnover intent. Theoretical and managerial implications are presented. Limitations and avenues for further academic work are highlighted.
{"title":"An integrated model of the determinants and outcomes of workplace ostracism in the tourism industry","authors":"Mohammad Soliman, A. Elbaz, S. Gulvady, M. Shabana, Hanan Maher","doi":"10.1177/14673584221093538","DOIUrl":"https://doi.org/10.1177/14673584221093538","url":null,"abstract":"This paper investigates the impact of organizational deviance and coworker envy on workplace ostracism. It also assesses the effect of workplace ostracism on knowledge hiding and turnover intent and tests the interaction role of job tension on such associations. PLS-SEM was utilized to analyze 591 responses collected from employees at Egyptian travel agencies-A. The findings articulated that ostracism was positively impacted by both organizational deviance and coworker envy. Additionally, ostracism at the workplace could substantially lead to hiding knowledge; however, there was no significant connection between ostracism and employees’ turnover intention. Moreover, job tension moderates the links between workplace ostracism and two dimensions of knowledge hiding behavior, namely evasive and rationalized hiding, and turnover intent. Theoretical and managerial implications are presented. Limitations and avenues for further academic work are highlighted.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"23 1","pages":"155 - 169"},"PeriodicalIF":3.5,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43216376","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-27DOI: 10.1177/14673584231165945
W. Sepúlveda, Sandra Patricia Bustamante-Caballero
Organizational resilience refers to the ability of organizations to sustain and recover from adversity. The Covid-19 pandemic was an unexpected event of enormous magnitude that affected the stability and continuity of many organizations around the world. The tourism sector was among the hardest hit by the Covid-19 pandemic. In this sense and facing the Covid-19 pandemic, the objective of this study was to explore factors associated with greater resilience by the SMEs in the tourism sector in a destination of Colombia. The information used came from conducting 60 surveys directed to various SMEs, including adventure tourism service providers, overnight stay places and restaurants. In order to identify segments of touristic SMEs according to their resilience, a cluster analysis was carried out. Two segments of SMEs were found, one with greater resilience and another with less resilience. The incorporation of technology, the development of new products and the access to new market segments as actions to cope with the crisis generated by the Covid-19 pandemic are key factors that characterize the most resilient segment of touristic SMEs. Also, the size of the company and the gender and academic level of the managers are associated with resilience of the SMEs that took part in the study.
{"title":"Segmentation and factors associated with the resilience of touristic SMEs: Results from Colombia","authors":"W. Sepúlveda, Sandra Patricia Bustamante-Caballero","doi":"10.1177/14673584231165945","DOIUrl":"https://doi.org/10.1177/14673584231165945","url":null,"abstract":"Organizational resilience refers to the ability of organizations to sustain and recover from adversity. The Covid-19 pandemic was an unexpected event of enormous magnitude that affected the stability and continuity of many organizations around the world. The tourism sector was among the hardest hit by the Covid-19 pandemic. In this sense and facing the Covid-19 pandemic, the objective of this study was to explore factors associated with greater resilience by the SMEs in the tourism sector in a destination of Colombia. The information used came from conducting 60 surveys directed to various SMEs, including adventure tourism service providers, overnight stay places and restaurants. In order to identify segments of touristic SMEs according to their resilience, a cluster analysis was carried out. Two segments of SMEs were found, one with greater resilience and another with less resilience. The incorporation of technology, the development of new products and the access to new market segments as actions to cope with the crisis generated by the Covid-19 pandemic are key factors that characterize the most resilient segment of touristic SMEs. Also, the size of the company and the gender and academic level of the managers are associated with resilience of the SMEs that took part in the study.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46218945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-23DOI: 10.1177/14673584231165946
Sharon G. M. Koh, Grace HY Lee, Andrei O. J. Kwok
The year 2022 marks the significance of the Regional Comprehensive Economic Partnership (RCEP) as the agreement enters into force after nearly one decade of negotiations. While the pandemic exposed the vulnerability of the tourism industry to the changing market reality, it also created an impetus for Asia-Pacific regionalism. The RCEP marks the first time a monumental trade agreement is ratified virtually, and member states will be the primary beneficiary given the correct response and strategy. Thus, the Asia-Pacific is set to become one of the fastest-growing regions in the coming decade as countries agree to enhance trade and investment. Our study examines the potential economic implications of the RCEP on tourism. We offer four interrelated proposals rooted in the tenets of tourism-led growth. Tourism researchers are encouraged to refine the propositions.
{"title":"Regional comprehensive economic partnership (RCEP) and tourism: Four research propositions","authors":"Sharon G. M. Koh, Grace HY Lee, Andrei O. J. Kwok","doi":"10.1177/14673584231165946","DOIUrl":"https://doi.org/10.1177/14673584231165946","url":null,"abstract":"The year 2022 marks the significance of the Regional Comprehensive Economic Partnership (RCEP) as the agreement enters into force after nearly one decade of negotiations. While the pandemic exposed the vulnerability of the tourism industry to the changing market reality, it also created an impetus for Asia-Pacific regionalism. The RCEP marks the first time a monumental trade agreement is ratified virtually, and member states will be the primary beneficiary given the correct response and strategy. Thus, the Asia-Pacific is set to become one of the fastest-growing regions in the coming decade as countries agree to enhance trade and investment. Our study examines the potential economic implications of the RCEP on tourism. We offer four interrelated proposals rooted in the tenets of tourism-led growth. Tourism researchers are encouraged to refine the propositions.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45653992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-23DOI: 10.1177/14673584231165939
Eun-Jeong Hong, Jiseon Ahn
During the COVID-19 pandemic and the associated strain on consumption activities, demand for luxury hotels has risen steadily as a safe way to enjoy leisure services. This study aims to examine the consequences of congruence and identification. An online survey generating 315 datasets from international customers of luxury hotel services is conducted. Partial least squares structural equation modeling is used to test the hypotheses. The results demonstrate that perceived brand authenticity by customers influences both revisit and word-of-mouth intentions via engagement. Also, brand congruence leads to customer engagement with luxury hotel services and word-of-mouth intention. In contrast, no direct impact of congruence on revisit intention was found. Results regarding the effects of brand authenticity and congruence demonstrate that luxury service brands have the potential to influence customers’ patronage behaviors through different approaches. The findings confirm the importance of engagement with brands in the luxury service setting.
{"title":"Exploring international customers’ luxury service experiences during the COVID-19 pandemic","authors":"Eun-Jeong Hong, Jiseon Ahn","doi":"10.1177/14673584231165939","DOIUrl":"https://doi.org/10.1177/14673584231165939","url":null,"abstract":"During the COVID-19 pandemic and the associated strain on consumption activities, demand for luxury hotels has risen steadily as a safe way to enjoy leisure services. This study aims to examine the consequences of congruence and identification. An online survey generating 315 datasets from international customers of luxury hotel services is conducted. Partial least squares structural equation modeling is used to test the hypotheses. The results demonstrate that perceived brand authenticity by customers influences both revisit and word-of-mouth intentions via engagement. Also, brand congruence leads to customer engagement with luxury hotel services and word-of-mouth intention. In contrast, no direct impact of congruence on revisit intention was found. Results regarding the effects of brand authenticity and congruence demonstrate that luxury service brands have the potential to influence customers’ patronage behaviors through different approaches. The findings confirm the importance of engagement with brands in the luxury service setting.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42977262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-22DOI: 10.1177/14673584231164941
Simarna Singh, Chris Dutt
Given the scope of tourism and hospitality, this economic sector has a significant role to play in the global effort to become more sustainable. As more initiatives are discussed and implemented to promote sustainability, such as the United Nations 17 Sustainable Development Goals, and the regular emissions cuts promised in various COP summits, the need to understand tourism and hospitality’s role in sustainability only increases. Results from a qualitative study conducted among 4- and 5-star hotels in Dubai suggested that, while hotels are keen, there is a lack of awareness and understanding about how best to implement sustainable initiatives.
{"title":"The adoption of the UN sustainable development goals in hotels in Dubai","authors":"Simarna Singh, Chris Dutt","doi":"10.1177/14673584231164941","DOIUrl":"https://doi.org/10.1177/14673584231164941","url":null,"abstract":"Given the scope of tourism and hospitality, this economic sector has a significant role to play in the global effort to become more sustainable. As more initiatives are discussed and implemented to promote sustainability, such as the United Nations 17 Sustainable Development Goals, and the regular emissions cuts promised in various COP summits, the need to understand tourism and hospitality’s role in sustainability only increases. Results from a qualitative study conducted among 4- and 5-star hotels in Dubai suggested that, while hotels are keen, there is a lack of awareness and understanding about how best to implement sustainable initiatives.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":" ","pages":""},"PeriodicalIF":3.5,"publicationDate":"2023-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45417230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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