Pub Date : 2024-07-20DOI: 10.1177/14673584241263009
Ka Leong Chong
This study explores the perspectives of luxury hotel managers regarding the adoption of TikTok as a brand communication tool. Through qualitative analysis, key decision-makers articulate their nuanced viewpoints, concerns, and aspirations regarding TikTok integration into branding strategies. The findings reveal that luxury hotel managers perceive TikTok’s universal appeal, positive user engagement, and cost-effectiveness as advantageous for reaching diverse audiences. However, they also recognize the challenge of maintaining consistent brand representation and controlling negative impacts due to the platform’s potential for virality. Creativity and novelty emerge as crucial elements for effective brand communication, highlighting the importance of innovative storytelling and visually captivating presentations. Moreover, targeted engagement and brand affinity are emphasized, underscoring the significance of tailored messaging and loyalty-building initiatives. Nevertheless, challenges arise in aligning luxury with TikTok’s perceived mass-market association, necessitating finesse to navigate the tension between accessibility and exclusivity. Overall, this study sheds light on the complex process of cultivating upscale vibes on TikTok and the strategic shift required to redefine luxury narratives on a platform known for its broad user base. The practical insights offered here are valuable for luxury hotel managers, marketers, and researchers seeking to understand TikTok’s role in luxury brand communication.
{"title":"Exploring managerial perspectives in TikTok adoption for luxury hotel brand communication","authors":"Ka Leong Chong","doi":"10.1177/14673584241263009","DOIUrl":"https://doi.org/10.1177/14673584241263009","url":null,"abstract":"This study explores the perspectives of luxury hotel managers regarding the adoption of TikTok as a brand communication tool. Through qualitative analysis, key decision-makers articulate their nuanced viewpoints, concerns, and aspirations regarding TikTok integration into branding strategies. The findings reveal that luxury hotel managers perceive TikTok’s universal appeal, positive user engagement, and cost-effectiveness as advantageous for reaching diverse audiences. However, they also recognize the challenge of maintaining consistent brand representation and controlling negative impacts due to the platform’s potential for virality. Creativity and novelty emerge as crucial elements for effective brand communication, highlighting the importance of innovative storytelling and visually captivating presentations. Moreover, targeted engagement and brand affinity are emphasized, underscoring the significance of tailored messaging and loyalty-building initiatives. Nevertheless, challenges arise in aligning luxury with TikTok’s perceived mass-market association, necessitating finesse to navigate the tension between accessibility and exclusivity. Overall, this study sheds light on the complex process of cultivating upscale vibes on TikTok and the strategic shift required to redefine luxury narratives on a platform known for its broad user base. The practical insights offered here are valuable for luxury hotel managers, marketers, and researchers seeking to understand TikTok’s role in luxury brand communication.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"68 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141737147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-24DOI: 10.1177/14673584241264776
Luís Pacheco, Makhabbat Ramazanova, João M. S. Carvalho, Sónia Nogueira, Marília Durão
User-generated content and online reviews have become a prominent source of information for tourists in the last couple of decades. At the same time, hospitality firms show an increasing concern with environmental practices, in line with customers’ changes of attitude and awareness of their environmental footprint. This paper analyses the content of reviews posted on TripAdvisor by guests staying in a large sample of environmentally certified hotels. The objective is to find out if sustainability concerns are present in guests’ reviews and identify the most important sustainability attributes. Using the Maxqda and Leximancer software, 1748 reviews from 95 Portuguese hotels were analysed; the content analysis evidences that guests’ predominant themes regarding their experiences are mostly common and independent of the category, average review, or type of travel. Eco-issues are primarily absent from the reviews. Although all analysed hotels are ‘eco-certified’, that label does not seem to be associated with guests’ attitudes and concerns. The results have relevant implications for hospitality managers.
{"title":"How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels","authors":"Luís Pacheco, Makhabbat Ramazanova, João M. S. Carvalho, Sónia Nogueira, Marília Durão","doi":"10.1177/14673584241264776","DOIUrl":"https://doi.org/10.1177/14673584241264776","url":null,"abstract":"User-generated content and online reviews have become a prominent source of information for tourists in the last couple of decades. At the same time, hospitality firms show an increasing concern with environmental practices, in line with customers’ changes of attitude and awareness of their environmental footprint. This paper analyses the content of reviews posted on TripAdvisor by guests staying in a large sample of environmentally certified hotels. The objective is to find out if sustainability concerns are present in guests’ reviews and identify the most important sustainability attributes. Using the Maxqda and Leximancer software, 1748 reviews from 95 Portuguese hotels were analysed; the content analysis evidences that guests’ predominant themes regarding their experiences are mostly common and independent of the category, average review, or type of travel. Eco-issues are primarily absent from the reviews. Although all analysed hotels are ‘eco-certified’, that label does not seem to be associated with guests’ attitudes and concerns. The results have relevant implications for hospitality managers.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"192 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141509221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-31DOI: 10.1177/14673584241257085
Damien Bazin, Augendra Bhukuth, Marija Dragasevic, Qausya Faviandhani
This article conceptually examines the coherence of the halal tourism model on Lombok Island. The arguments presented are based on discussions with local government officials and tourism industry professionals (85 were interviewed) and an extensive literature review. We analyze the development of a Sharia-compliant economic model based on the creation of halal tourism. Lombok Island serves as a case study due to the government’s active promotion of halal tourism as a foundation for its Sharia-compliant economic development model. The development of honeymoon halal tourism is presented as an inclusive approach that integrates other industries. We show that while local actors are aware of the potential of this sector, they remain skeptical about their involvement in developing this new economic model. This article highlights the ethical considerations surrounding the establishment of a new market and proposes future research directions in this field.
{"title":"From halal tourism to the sharia economy: The case of Lombok honeymoon halal tourism","authors":"Damien Bazin, Augendra Bhukuth, Marija Dragasevic, Qausya Faviandhani","doi":"10.1177/14673584241257085","DOIUrl":"https://doi.org/10.1177/14673584241257085","url":null,"abstract":"This article conceptually examines the coherence of the halal tourism model on Lombok Island. The arguments presented are based on discussions with local government officials and tourism industry professionals (85 were interviewed) and an extensive literature review. We analyze the development of a Sharia-compliant economic model based on the creation of halal tourism. Lombok Island serves as a case study due to the government’s active promotion of halal tourism as a foundation for its Sharia-compliant economic development model. The development of honeymoon halal tourism is presented as an inclusive approach that integrates other industries. We show that while local actors are aware of the potential of this sector, they remain skeptical about their involvement in developing this new economic model. This article highlights the ethical considerations surrounding the establishment of a new market and proposes future research directions in this field.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"35 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141192331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-30DOI: 10.1177/14673584241255545
Ana Moreno-Lobato, Elide Di-Clemente, Ana-María Campón-Cerro, Bábara-Sofía Pasaco-González
This paper aims to approach the tourists’ affective-cognitive process in a gastronomy tourism experience, splitting experience assessment into sensorial and intellectual realms. Analysing the experiential outcomes associated with quality of life and emotional arousal and highlighting the relevance of future intentions toward the experience and the tasted gastronomic product. An empirical approach was developed. A total of 180 face-to-face questionnaires have been collected form tourists during a cheese fair. Partial least squares-structural equation modelling is used for data analysis. The results confirm the relevance of sensorial elements over intellectual ones in this kind of experiences, being both determining factors of quality of life and emotional arousal. This process leads and encourages positive behavioural intentions toward similar experiences. This study is among the first to highlight and explore the effect of specific experience’s realms and emotions on quality of life and the results of this assessment process on behavioural results, focused both toward the experience and the tasted product, in the context of gastronomic events.
{"title":"Exploring gastronomic experiences: Tourists’ emotions, quality of life and behavioural intentions","authors":"Ana Moreno-Lobato, Elide Di-Clemente, Ana-María Campón-Cerro, Bábara-Sofía Pasaco-González","doi":"10.1177/14673584241255545","DOIUrl":"https://doi.org/10.1177/14673584241255545","url":null,"abstract":"This paper aims to approach the tourists’ affective-cognitive process in a gastronomy tourism experience, splitting experience assessment into sensorial and intellectual realms. Analysing the experiential outcomes associated with quality of life and emotional arousal and highlighting the relevance of future intentions toward the experience and the tasted gastronomic product. An empirical approach was developed. A total of 180 face-to-face questionnaires have been collected form tourists during a cheese fair. Partial least squares-structural equation modelling is used for data analysis. The results confirm the relevance of sensorial elements over intellectual ones in this kind of experiences, being both determining factors of quality of life and emotional arousal. This process leads and encourages positive behavioural intentions toward similar experiences. This study is among the first to highlight and explore the effect of specific experience’s realms and emotions on quality of life and the results of this assessment process on behavioural results, focused both toward the experience and the tasted product, in the context of gastronomic events.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"54 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141192328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-30DOI: 10.1177/14673584241257870
L Tomassini, R Baggio, E Cavagnaro, I Farsari, M Fuchs, F Sørensen
This contribution elaborates on the theoretical and practical implications of the circular economy in tourism and hospitality through an inter-disciplinary approach advancing novel possibilities for future research. Acknowledging the literature gap on circular economy in tourism and hospitality as an under-researched and under-theorised area of research, this contribution identifies a set of theoretical lenses that can help to elaborate the notion of circular economy and unpack it through an inter-disciplinary approach for future research. It does so by discussing the notion of circular economy through a micro-meso-macro framework combining practice theory, network theory, complexity theory, and the spatial and mobilities turn in social sciences. The originality of this work lies in its inter-disciplinary approach based on a micro-meso-macro theoretical framework offering novel opportunities to discuss, envision, and operationalize circular regenerative processes in tourism futures in terms of multidimensional, networked, complex, practice-based, and localised processes and operations.
{"title":"Circular economy in tourism and hospitality: A micro-meso-macro framework for inter-disciplinary research","authors":"L Tomassini, R Baggio, E Cavagnaro, I Farsari, M Fuchs, F Sørensen","doi":"10.1177/14673584241257870","DOIUrl":"https://doi.org/10.1177/14673584241257870","url":null,"abstract":"This contribution elaborates on the theoretical and practical implications of the circular economy in tourism and hospitality through an inter-disciplinary approach advancing novel possibilities for future research. Acknowledging the literature gap on circular economy in tourism and hospitality as an under-researched and under-theorised area of research, this contribution identifies a set of theoretical lenses that can help to elaborate the notion of circular economy and unpack it through an inter-disciplinary approach for future research. It does so by discussing the notion of circular economy through a micro-meso-macro framework combining practice theory, network theory, complexity theory, and the spatial and mobilities turn in social sciences. The originality of this work lies in its inter-disciplinary approach based on a micro-meso-macro theoretical framework offering novel opportunities to discuss, envision, and operationalize circular regenerative processes in tourism futures in terms of multidimensional, networked, complex, practice-based, and localised processes and operations.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"100 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141192448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-27DOI: 10.1177/14673584241252000
Karolina Buczkowska-Gołąbek, Heike Schänzel
The purpose of the article, which takes the form of a bibliometric scoping analysis, is to expand the discourse of children’s position in tourism and hospitality scholarship from a food perspective and to highlight the emergent nature of research focused on the important and changing role food plays for children when they travel. The Extension for Scoping Reviews’ approach (PRISMA-ScR) was applied to identify suitable articles which resulted in six theoretical and empirical themes on the intersection of children and food in tourism and hospitality undertaken by researchers in a time frame of 25 years. The original contribution of this article lies in delineating a future research agenda and recommending a child-inclusive approach to academic scholarship as part of a broader social justice and childism agenda.
{"title":"Exploring the intersection of children and food in tourism and hospitality","authors":"Karolina Buczkowska-Gołąbek, Heike Schänzel","doi":"10.1177/14673584241252000","DOIUrl":"https://doi.org/10.1177/14673584241252000","url":null,"abstract":"The purpose of the article, which takes the form of a bibliometric scoping analysis, is to expand the discourse of children’s position in tourism and hospitality scholarship from a food perspective and to highlight the emergent nature of research focused on the important and changing role food plays for children when they travel. The Extension for Scoping Reviews’ approach (PRISMA-ScR) was applied to identify suitable articles which resulted in six theoretical and empirical themes on the intersection of children and food in tourism and hospitality undertaken by researchers in a time frame of 25 years. The original contribution of this article lies in delineating a future research agenda and recommending a child-inclusive approach to academic scholarship as part of a broader social justice and childism agenda.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"18 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141169448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-02DOI: 10.1177/14673584241251992
IokTeng Esther Kou, Jinrong Wu, Zhiwei CJ Lin, Tingting Ethel Gong
Staycations have emerged as a popular alternative in the tourism industry, driven by travel risks and restrictions. However, the concept of staycations remains ambiguous, lacking a clear definition and distinct features. This review aims to shed light on key aspects of staycations, including time, distance, types, locations, cost, and benefits. As tourism becomes an integral part of modern lifestyle, there is a need for further research on proximity experiences, both in physical and online spaces. Future studies should focus on staycation development, product design, well-being considerations, and sustainability aspects. This review offers valuable insights to support in-depth investigations, enabling the enhancement of domestic tourism and resident well-being. It also emphasizes the importance of integrating advanced technologies and promoting sustainable practices for a thriving staycation industry.
{"title":"Staycation: A review of definitions, trends, and intersections","authors":"IokTeng Esther Kou, Jinrong Wu, Zhiwei CJ Lin, Tingting Ethel Gong","doi":"10.1177/14673584241251992","DOIUrl":"https://doi.org/10.1177/14673584241251992","url":null,"abstract":"Staycations have emerged as a popular alternative in the tourism industry, driven by travel risks and restrictions. However, the concept of staycations remains ambiguous, lacking a clear definition and distinct features. This review aims to shed light on key aspects of staycations, including time, distance, types, locations, cost, and benefits. As tourism becomes an integral part of modern lifestyle, there is a need for further research on proximity experiences, both in physical and online spaces. Future studies should focus on staycation development, product design, well-being considerations, and sustainability aspects. This review offers valuable insights to support in-depth investigations, enabling the enhancement of domestic tourism and resident well-being. It also emphasizes the importance of integrating advanced technologies and promoting sustainable practices for a thriving staycation industry.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"135 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140834085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-04DOI: 10.1177/14673584241237442
William L. Rice, B. Derrick Taff, Sophie A. Morris, Bing Pan, Colby Parkinson, Peter Newman
The purpose of this research note is to inform national park management regarding the strategies in rationing campsites in popular U.S. national park campgrounds and provide data-driven guidance for the design of more fair and equitable methods for distributing limited, highly demanded campsites. To explore preferences in campsite rationing techniques and preferred and maximum campsite booking windows, we collected survey data among randomly sampled onsite visitors in Grand Canyon National Park at scenic viewpoints and Mather Campground in 2023. The rationing technique with the highest level of positive support was advance reservation, followed by a combination of time frames for booking window (e.g., 6-month, 2- month, and 2-week) and a combination of rationing techniques (e.g., advance reservation and first-come, first-serve). Concerning fairness and equity, we found that respondents in higher annual household income groups had a longer maximum booking window, on average, than those in lower income groups. Thus, we discuss the merits of offering a diversity of booking windows to meet the needs of multiple groups, each with constrained booking horizons.
{"title":"Explorations of preferred and maximum booking windows among U.S. national park campers: Implications for improved fairness","authors":"William L. Rice, B. Derrick Taff, Sophie A. Morris, Bing Pan, Colby Parkinson, Peter Newman","doi":"10.1177/14673584241237442","DOIUrl":"https://doi.org/10.1177/14673584241237442","url":null,"abstract":"The purpose of this research note is to inform national park management regarding the strategies in rationing campsites in popular U.S. national park campgrounds and provide data-driven guidance for the design of more fair and equitable methods for distributing limited, highly demanded campsites. To explore preferences in campsite rationing techniques and preferred and maximum campsite booking windows, we collected survey data among randomly sampled onsite visitors in Grand Canyon National Park at scenic viewpoints and Mather Campground in 2023. The rationing technique with the highest level of positive support was advance reservation, followed by a combination of time frames for booking window (e.g., 6-month, 2- month, and 2-week) and a combination of rationing techniques (e.g., advance reservation and first-come, first-serve). Concerning fairness and equity, we found that respondents in higher annual household income groups had a longer maximum booking window, on average, than those in lower income groups. Thus, we discuss the merits of offering a diversity of booking windows to meet the needs of multiple groups, each with constrained booking horizons.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"5 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140038019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-20DOI: 10.1177/14673584241232850
Rekha Baral, Vinod Kumar Saini
Residents’ perception, attitude, and support towards the tourism industry are the key determinants of tourism success. Therefore, understanding residents’ perceptions is critically important for the long-term sustainability of the tourism industry. However, such studies are meagre in the context of Nepalese tourism, one of the most popular nature and culture-based tourism destinations in the global tourism arena. In this study, we assessed the residents’ perception towards tourism impact, and their attitude and subsequent action towards future tourism development in three popular destinations: Pokhara, Ghandruk, and Ghorepani of Gandaki province, Nepal. Data were collected on a Likert scale ranging from 1 to 7 via a questionnaire survey with 600 randomly selected local residents. The result revealed that irrespective of differences in demographic variables, all the residents showed a high level of agreement that the benefits of tourism outweigh the prevalent costs. The result also revealed that both residents’ attitude and support were significantly influenced by socio-economic impacts and thus most residents despite having few anticipated concerns showed prevalent positive attitude and strong support for tourism promotion. However, residents not directly benefited from tourism and the residents of farther distance from the core touristic regions showed reluctancy for the further promotion of tourism. Thus, it suggests that diverse group of people have no equitable access to the resources and benefits of tourism. Therefore, to maintain the long-term sustainability of tourism industry in this region, the stakeholders are required to involve diverse group of local residents not only in devising effective strategies for mitigating anticipated concerns and assuring equitable benefits to the diverse group of people but also in formulating tourism policy and in the process of tourism development. Had this approach been successful, it would be instrumental in devising sustainable tourism plans and policies for similar other destinations across the entire country.
{"title":"Nepalese tourism from the lens of residents: An assessment of impact perception, attitude, and action towards tourism development in Gandaki province, Nepal","authors":"Rekha Baral, Vinod Kumar Saini","doi":"10.1177/14673584241232850","DOIUrl":"https://doi.org/10.1177/14673584241232850","url":null,"abstract":"Residents’ perception, attitude, and support towards the tourism industry are the key determinants of tourism success. Therefore, understanding residents’ perceptions is critically important for the long-term sustainability of the tourism industry. However, such studies are meagre in the context of Nepalese tourism, one of the most popular nature and culture-based tourism destinations in the global tourism arena. In this study, we assessed the residents’ perception towards tourism impact, and their attitude and subsequent action towards future tourism development in three popular destinations: Pokhara, Ghandruk, and Ghorepani of Gandaki province, Nepal. Data were collected on a Likert scale ranging from 1 to 7 via a questionnaire survey with 600 randomly selected local residents. The result revealed that irrespective of differences in demographic variables, all the residents showed a high level of agreement that the benefits of tourism outweigh the prevalent costs. The result also revealed that both residents’ attitude and support were significantly influenced by socio-economic impacts and thus most residents despite having few anticipated concerns showed prevalent positive attitude and strong support for tourism promotion. However, residents not directly benefited from tourism and the residents of farther distance from the core touristic regions showed reluctancy for the further promotion of tourism. Thus, it suggests that diverse group of people have no equitable access to the resources and benefits of tourism. Therefore, to maintain the long-term sustainability of tourism industry in this region, the stakeholders are required to involve diverse group of local residents not only in devising effective strategies for mitigating anticipated concerns and assuring equitable benefits to the diverse group of people but also in formulating tourism policy and in the process of tourism development. Had this approach been successful, it would be instrumental in devising sustainable tourism plans and policies for similar other destinations across the entire country.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"112 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139955351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Networking facilitates stakeholder collaboration and partnerships and a richer understanding between stakeholders, benefiting the achievement of sustainable tourism development. This research examines how a network contributes to the success of a shared goal related to environmental sustainability at a local destination. A case study based on social network theory is conducted in Da Nang City – a popular tourist destination in central Vietnam. This research reveals a network of various tourism stakeholders in Da Nang working to protect the natural environment throughout the city. The networking properties are conceptualised, including actors and activities like approaching, connecting, sharing, and coordinating. These interactions create linkages and platforms for information flow and environmental messages travelling from initial actors to a broader set of actors, which encourages community involvement in environmental activities, more environmentally friendly behaviour, and an emotional bond with the destination. With these findings, this research has made a crucial contribution to tourism network research by exploring how stakeholders build sustainability awareness and place attachment through social networking. The study has practical implications regarding the use of networking to facilitate stakeholder involvement in sustainable tourism development.
{"title":"Social networking, environmental awareness and sustainable tourism development in Da Nang, Vietnam","authors":"Thi Quynh Trang Nguyen, Viet Thai Nguyen, Thi Thu Huong Hoang, Thi Huyen Trang Tran, Thi Phuong Thao Nguyen","doi":"10.1177/14673584241234269","DOIUrl":"https://doi.org/10.1177/14673584241234269","url":null,"abstract":"Networking facilitates stakeholder collaboration and partnerships and a richer understanding between stakeholders, benefiting the achievement of sustainable tourism development. This research examines how a network contributes to the success of a shared goal related to environmental sustainability at a local destination. A case study based on social network theory is conducted in Da Nang City – a popular tourist destination in central Vietnam. This research reveals a network of various tourism stakeholders in Da Nang working to protect the natural environment throughout the city. The networking properties are conceptualised, including actors and activities like approaching, connecting, sharing, and coordinating. These interactions create linkages and platforms for information flow and environmental messages travelling from initial actors to a broader set of actors, which encourages community involvement in environmental activities, more environmentally friendly behaviour, and an emotional bond with the destination. With these findings, this research has made a crucial contribution to tourism network research by exploring how stakeholders build sustainability awareness and place attachment through social networking. The study has practical implications regarding the use of networking to facilitate stakeholder involvement in sustainable tourism development.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":"242 1","pages":""},"PeriodicalIF":3.5,"publicationDate":"2024-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139955815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}