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Applying a new Importance-Unsatisfaction-Improvement theory to prioritizing improvement alternatives for a sustainable port 应用新的 "重要性-不满意-改进 "理论来确定可持续港口改进方案的优先次序
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-17 DOI: 10.1016/j.rtbm.2024.101127
Chien-Chang Chou

Importance-Performance analysis, an advantageous method for analysis and decision-making, has been widely applied to many fields. The advantages and disadvantages of Importance-Performance analysis have been reported in previous literature. Previous studies proposed some revised or integrated methods for combining Importance-Performance analysis and other techniques to overcome the weaknesses of Importance-Performance analysis to increase measurement accuracy. However, the calculation procedures of those revised and integrated methods, including several methodologies, usually are complex. In addition, Importance-Performance analysis only focuses on customers' demands and neglects the practical viewpoints of the service providers' capabilities, e.g., finance, feasibility, land and resource availability, etc. Therefore, this study proposes a new Importance-Unsatisfaction-Improvement theory for analyzing and determining the priorities of improvement alternatives. This new Importance-Unsatisfaction-Improvement theory not only takes into account both the demands of customers and the supply capabilities of service providers but also has a simple calculation procedure. Finally, this study applied the new Importance-Unsatisfaction-Improvement theory to prioritize improvement alternatives for upgrading from a traditional port to a sustainable port in Taiwan. The results show that the priority alternatives comply with the practices of the port authority. As noted above, the new Importance-Unsatisfaction-Improvement theory is an easy-applicability research methodology that can efficiently explain complex customer behaviors, provide easy-to-implement improvement strategies and recommendations, and have calculation simplicity. It can be applied to solve decision-making problems in various fields in future studies.

重要度-绩效分析是一种用于分析和决策的有效方法,已被广泛应用于许多领域。关于重要性绩效分析的优缺点,以往的文献已有报道。以往的研究提出了一些将重要度-绩效分析与其他技术相结合的修正或整合方法,以克服重要度-绩效分析的弱点,提高测量精度。然而,这些修正和整合方法的计算程序通常比较复杂,包括多种方法。此外,重要性绩效分析只关注客户需求,忽视了服务提供商的实际能力,如资金、可行性、土地和资源可用性等。因此,本研究提出了一种新的 "重要性-不满意度-改进 "理论,用于分析和确定改进方案的优先级。这一新的 "重要度-不满意度-改善度 "理论不仅考虑了客户的需求和服务提供商的供应能力,而且计算过程简单。最后,本研究运用新的 "重要度-不满意度-改进度 "理论,对台湾从传统港口升级为可持续港口的改进方案进行了优先排序。结果表明,这些优先备选方案符合港务局的做法。如上所述,新的 "重要性-不满意-改进 "理论是一种易于应用的研究方法,可以有效地解释复杂的客户行为,提供易于实施的改进策略和建议,并且计算简单。在未来的研究中,它可以应用于解决各领域的决策问题。
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引用次数: 0
Persistent and transient inefficiency in ports: An application to Spanish port authorities 港口持续和短暂的低效率:对西班牙港务局的应用
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-16 DOI: 10.1016/j.rtbm.2024.101124
Beatriz Tovar , Alan Wall

We estimate technical efficiency using stochastic frontier techniques, distinguishing between persistent and transient inefficiency. Previous studies in the port efficiency literature have accounted for firm heterogeneity and time-varying technical inefficiency. However, no port studies to date have accounted for heterogeneity, time-invariant (persistent) and time-varying (transient) inefficiency. Accounting for both types of inefficiency is important because addressing them requires different types of managerial measures. Using data from a sample of Spanish port authorities observed over the period 1993–2020, we estimate a stochastic output distance frontier with four error components which includes determinants of persistent and transient inefficiency. Port authorities show very low levels of transient inefficiency but higher levels of persistent inefficiency. Overall inefficiency is therefore basically due to persistent inefficiency. We find that port authorities managing more than a single port suffer from greater persistent inefficiency, whereas those located on the Mediterranean seaboard have a structural advantage over their Atlantic seaboard counterparts in terms of persistent inefficiency. The type of output and its share of national output also affect persistent inefficiency.

我们利用随机前沿技术估算技术效率,并区分持续低效和瞬时低效。以前的港口效率文献研究已经考虑了企业异质性和时变技术低效率。然而,迄今为止还没有港口研究考虑到异质性、时变(持续)和时变(瞬时)低效率。考虑这两类低效率非常重要,因为解决这两类问题需要不同类型的管理措施。利用 1993-2020 年期间西班牙港务局的样本数据,我们估算了具有四个误差成分的随机产出距离前沿,其中包括持续低效和瞬时低效的决定因素。港务局的瞬时低效率水平很低,但持续低效率水平较高。因此,总体低效率基本上是由持续低效率造成的。我们发现,管理不止一个港口的港务局的持续低效率程度更高,而位于地中海沿岸的港务局在持续低效率方面比大西洋沿岸的港务局具有结构性优势。产出类型及其在全国产出中所占份额也会影响持续低效率。
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引用次数: 0
Evaluating the long-run effect of economic factors on airline service failures: A comparison between low-cost and legacy carriers with an ARDL approach 评估经济因素对航空公司服务故障的长期影响:使用 ARDL 方法比较低成本航空公司和传统航空公司
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-09 DOI: 10.1016/j.rtbm.2024.101128
Qian Ma, Guojun Wang

With the increasing airline business model hybridization, the difference in service sensitivity concerning financial conditions between low-cost carriers (LCCs) and legacy carriers remains to be determined. Considering the close connections between systematic economic factors and airline financial conditions, we focus on how fuel costs, the interbank lending rate, and market concentration affect the service failures of LCCs and legacy carriers. In the US domestic airline business context, the analysis is conducted using an autoregressive distributed lag (ARDL)-bounds testing approach and time series data from June 2003 through May 2023. The results indicate that the long-run effects of the interbank rate and fuel costs on airline services vary across low-cost and legacy carriers. Despite the comparable service levels achieved by LCCs and legacy carriers, their service dynamics respond differentially to financial performance, a factor intricately linked to interbank rates and fuel costs. LCCs exhibit a superior proficiency in cost management, potentially contributing to their lower susceptibility to variations in financial performance compared to legacy carriers. Market concentration adversely impacts the service failures of LCCs and legacy carriers. Intense market competition, particularly when resulting in reduced pricing, may diminish the motivation for airlines to enhance their service quality. The research contributes to understanding the long-run relationship between financial performance and the service of LCCs and legacy carriers within the framework of business convergence. Such insights are of paramount significance for airline managers and policymakers. Furthermore, our research outcomes offer empirical evidence facilitating a more comprehensive understanding of the convergence of airline business models from a service perspective.

随着航空公司商业模式的日益混合化,低成本航空公司(LCC)与传统航空公司在财务状况方面的服务敏感性差异仍有待确定。考虑到系统性经济因素与航空公司财务状况之间的密切联系,我们重点研究了燃油成本、银行间同业拆借利率和市场集中度如何影响低成本航空公司和传统航空公司的服务故障。在美国国内航空业务背景下,我们使用自回归分布滞后(ARDL)--边界检验方法和从 2003 年 6 月到 2023 年 5 月的时间序列数据进行了分析。结果表明,银行间利率和燃油成本对航空公司服务的长期影响因低成本航空公司和传统航空公司而异。尽管低成本航空公司和传统航空公司的服务水平相当,但它们的服务动态对财务业绩的反应却不同,而财务业绩是与银行同业拆借利率和燃油成本密切相关的因素。低成本航空公司在成本管理方面表现出卓越的能力,这可能是它们比传统航空公司更容易受到财务业绩变化影响的原因。市场集中度对低成本航空公司和传统航空公司的服务失败产生不利影响。激烈的市场竞争,尤其是导致价格下降的竞争,可能会削弱航空公司提高服务质量的动力。这项研究有助于在业务融合的框架内理解长期货运航空公司和传统航空公司的财务业绩与服务之间的长期关系。这些见解对航空公司管理者和政策制定者具有重要意义。此外,我们的研究成果还提供了经验证据,有助于从服务角度更全面地理解航空公司业务模式的融合。
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引用次数: 0
The intention of continual use of dockless bike sharing connecting with metro: A perspective based on loyal users 持续使用连接地铁的无桩共享单车的意愿:基于忠实用户的视角
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-06 DOI: 10.1016/j.rtbm.2024.101126
Xuefeng Li , Mingyang Du , Yuxi Shen , Jingzong Yang

The aim of this study is to explore the factors influencing the intention to continually use dockless bike sharing connecting with metro in the context of various new convenient modes of transportation. Firstly, based on the questionnaires collected in Nanjing, China, basic attributes and travel characteristics of users who use dockless bike sharing to connect with the metro are compared and analyzed. Secondly, an ordered logit model is established to investigate the influencing factors of the continuous usage intention of the dockless bike sharing connecting with metro. The model results indicate that: (1) the increase in the monthly income and the education level has a restraining effect on the intention to continue using dockless bike sharing connecting with the metro, although this trend of reduced usage intention is less pronounced among users with higher education levels. (2) Travel duration and travel time also negatively affect the intention to continue using this mode. Interestingly, during peak hours on weekdays, users exhibit a higher willingness to use dockless bike sharing connecting with the metro. (3) Factors such as saving time, solving taxi availability issues, improving accessibility in remote areas, and users' environmental consciousness encourage the continued use of this travel mode. In contrast, high accessibility, network congestion, difficulties in finding parking lots, personal information security risks, high costs, imbalances in supply and demand during peak periods, traffic congestion, and bad weather discourage users to continuously use this mode. Finally, based on these findings, several policies and suggestions to promote the continuous use of dockless bike sharing connecting with the metro are proposed.

本研究旨在探讨在各种新型便捷交通方式的背景下,持续使用无桩共享单车接驳地铁的意向的影响因素。首先,基于在中国南京收集的问卷,对比分析了使用无桩共享单车接驳地铁的用户的基本属性和出行特征。其次,建立有序对数模型,研究无桩共享单车接驳地铁持续使用意向的影响因素。模型结果表明(1)月收入和受教育程度的提高对继续使用接驳地铁的无桩共享单车的意向有抑制作用,但这种使用意向降低的趋势在受教育程度较高的用户中并不明显。(2)出行时长和出行时间也会对继续使用无桩共享单车的意愿产生负面影响。有趣的是,在工作日的高峰时段,用户使用连接地铁的无桩共享单车的意愿更高。(3) 节约时间、解决出租车供应问题、提高偏远地区的可达性以及用户的环保意识等因素都鼓励用户继续使用这种出行方式。相反,高可达性、网络拥堵、寻找停车场困难、个人信息安全风险、高成本、高峰期供需失衡、交通拥堵和恶劣天气等因素则阻碍了用户继续使用这种出行方式。最后,基于这些研究结果,提出了促进无桩共享单车与地铁连接的持续使用的若干政策和建议。
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引用次数: 0
Route selection of periodic multimodal transport for logistics company: An optimisation approach 物流公司定期多式联运的路线选择:优化方法
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-03 DOI: 10.1016/j.rtbm.2024.101123
Niloofar Dini, Saeed Yaghoubi, Hamideh Bahrami

For transporting cargo from an origin to a destination, there are several routes with various transport modes, but in practice, only one route should be selected. In this regard, one of the main activities of Logistics Companies (LCs) is to select an optimal route for transporting freight. This complexity intensifies in periodic transport across multiple origins and destinations. This paper aims to develop a dual-phase mathematical model for LCs, considering cost, time, reliability, and air and noise pollution. Indeed, in periodic transport, there is a possibility of merging the cargo with the next shipment, which can lead to lower total costs. Multimodality is also another important consideration for LCs that can reduce cost and environmental impacts. The model leverages Data Envelopment Analysis in the tactical planning phase to filter efficient routes and a multi-objective model in the operational phase for optimal route selection. The proposed approach is validated by the real case of Thailand and Vietnam, which presents practical and managing insights for LCs and shippers. The study underscores the significance of route adjustments in periodic transport and provides valuable insights for LCs and shippers, emphasising the benefits of multimodal solutions in optimising freight logistics.

将货物从始发地运往目的地,有多条路线可供选择,运输方式也多种多样,但实际上只能选择一条路线。因此,物流公司(LC)的主要工作之一就是为货物运输选择最佳路线。在跨越多个起点和终点的定期运输中,这种复杂性会进一步加剧。本文旨在为物流公司建立一个双阶段数学模型,同时考虑成本、时间、可靠性以及空气和噪音污染。事实上,在定期运输中,货物有可能与下一批货物合并,从而降低总成本。多式联运也是液化集装箱运输的另一个重要考虑因素,可以降低成本,减少对环境的影响。该模型在战术规划阶段利用数据包络分析法筛选高效路线,在运营阶段利用多目标模型选择最优路线。泰国和越南的实际案例验证了所提出的方法,为 LC 和托运人提供了实用的管理见解。该研究强调了定期运输中路线调整的重要性,并为物流公司和托运人提供了宝贵的见解,突出了多式联运解决方案在优化货运物流方面的优势。
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引用次数: 0
Changes in efficiency and physical size of container ports: An integration of genetic matching and stochastic data envelopment analysis 集装箱港口效率和实际规模的变化:基因匹配与随机数据包络分析的整合
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-04-03 DOI: 10.1016/j.rtbm.2024.101125
Volkan Efecan , İzzettin Temiz

Benchmarking container ports of different physical sizes and figuring out the relationship between size and efficiency is complex due to the heterogeneous environment. In dealing with heterogeneity, the selection bias is often overlooked. Therefore, this study proposes an integrated multivariate genetic matching and stochastic DEA algorithm to evaluate the efficiency of container ports. It paves the way for container ports that differ in a selected feature, such as size, to be benchmarked using well-balanced clusters. Thus, the port managers can identify the most similar-featured peers in benchmarking with DEA or alternative models to acquire robust estimates without dependence on a longitudinal data set. The results of the model applied to international container ports imply the increase in size impacts efficiency negatively, while connectivity does positively, which contradicts the commonly held perception of stakeholders that the larger the container ports, the more efficient. That is, well-managed small container ports can also be as efficient. Therefore, it is concluded that the results of integrating genetic matching into the performance measurement provide beneficial inferences. In future research, clustering the observed container ports according to a specific feature and balancing clusters with multivariate genetic matching can provide valuable insights into the industry.

由于环境的异质性,对不同物理规模的集装箱港口进行基准测试并找出规模与效率之间的关系是非常复杂的。在处理异质性时,选择偏差往往被忽视。因此,本研究提出了一种综合多元遗传匹配和随机 DEA 算法来评估集装箱港口的效率。它为在所选特征(如规模)上存在差异的集装箱港口铺平了道路,使其可以利用均衡的集群进行基准测试。因此,港口管理者可以在使用 DEA 或其他模型进行基准测试时,找出特征最相似的同行,从而获得可靠的估计值,而无需依赖纵向数据集。该模型应用于国际集装箱港口的结果表明,规模的扩大对效率的影响是负面的,而连通性则是正面的,这与利益相关者普遍认为集装箱港口规模越大效率越高的观点相矛盾。也就是说,管理良好的小型集装箱港口也同样高效。因此,可以得出结论,将基因匹配纳入绩效衡量的结果提供了有益的推论。在未来的研究中,根据特定特征对观察到的集装箱港口进行聚类,并利用多变量遗传匹配对聚类进行平衡,可以为行业提供有价值的见解。
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引用次数: 0
Identification and evaluation of challenges in commercial vehicle transport business in India post-implementation of BS-VI emission norms 确定和评估 BS-VI 排放标准实施后印度商用车辆运输业务面临的挑战
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-03-23 DOI: 10.1016/j.rtbm.2024.101122
Ajith Tom James , Adnan Qayyum Khan , Mohammad Asjad , Girish Kumar , Vedpal Arya

Commercial vehicles are an indispensable part of logistics and public transport in India. It is a major source of greenhouse gas emissions too. Several countries across the world have implemented stringent statutory norms for vehicular emissions that all the automobile OEMs (original equipment manufacturers) have to adhere to while designing, producing, and after-sales the vehicle. India has also mandated BS-VI (Bharat Stage- Six) emissions norms from April 2020. Though the motive of the implementation is commendable and will prove good to society at large in the years to come, its implementation of it has created enormous challenges for OEMs and users, particularly commercial vehicles. There are several reasons attributed to it. This paper is an attempt to identify and evaluate the challenges in the commercial vehicle transport business after the implementation of BS-VI emission norms. Various challenges are identified through literature and interactions with experts and users. The challenges are then ranked according to their significance using AHP (Analytic Hierarchy Process). The challenges are then grouped into cause-and-effect categories using DEMATEL (Decision making trial and evaluation laboratory). The outcomes of the analysis would help OEMs, policymakers, and automobile users to take appropriate decisions and corrective actions for overcoming especially the maintenance and human related challenges.

商用车辆是印度物流和公共交通不可或缺的一部分。它也是温室气体排放的主要来源。全球多个国家已实施了严格的车辆排放法定标准,所有汽车原始设备制造商(OEM)在设计、生产和售后车辆时都必须遵守这些标准。印度也规定从 2020 年 4 月起实施 BS-VI(巴拉特第六阶段)排放规范。虽然实施该标准的动机值得称赞,而且在未来几年也将证明对整个社会有益,但其实施却给原始设备制造商和用户,尤其是商用车辆带来了巨大的挑战。这其中有几个原因。本文试图找出并评估 BS-VI 排放标准实施后商用车辆运输业务所面临的挑战。通过文献以及与专家和用户的交流,确定了各种挑战。然后使用 AHP(层次分析法)根据其重要性对挑战进行排序。然后使用 DEMATEL(决策试验和评估实验室)将这些挑战归为因果类别。分析结果将有助于原始设备制造商、政策制定者和汽车用户做出适当决策并采取纠正措施,以克服特别是与维护和人力相关的挑战。
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引用次数: 0
Understanding the impact of laziness and pedestrian intervention on car dependence within the context of a European island 在欧洲岛屿背景下了解懒惰和行人干预对汽车依赖性的影响
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-03-17 DOI: 10.1016/j.rtbm.2024.101121
Karyn Scerri, Maria Attard

Sedentary behaviour, including sitting in motorised vehicles, has been linked with negative physical and psychological health repercussions, even in sufficiently physically active individuals. It is therefore pivotal to identify factors and potential determinants associated with this sedentary behaviour, including the role of the urban environment. Within the plethora of studies analysing habits and experiences as psychological determinants, few have delved into the concept of laziness and car use. This research explores the phenomenon of laziness by measuring people's perceived physical exertion to walk for short-distance trips and applies the ‘Lazy User Theory’ to examine the constructs of people's lazy user behaviour in modal choice. Using questionnaires, interviews and workshops, the paper seeks to understand the link between laziness and car use for short-distance trips by using pedestrian intervention as a tool for analysis. The findings show significant links between higher frequencies of car use and increased perceived exertion of walking for short-distance trips. Although the preliminary application of the Lazy User Theory model was not able to fully explain the behaviour of car-use for short-distance commuting trips, the construct of mental effort provided the best explanation for this behaviour within this context. The paper concludes with policy-relevant feedback from the community on pedestrian interventions to encourage a shift to walking and the next steps for further research into understanding laziness as a determinant of travel behaviour.

久坐不动的行为,包括坐在机动车辆里的久坐不动行为,已经与对身体和心理健康造成的负面影响联系在一起,即使是对身体非常活跃的人来说也是如此。因此,确定与这种久坐行为相关的因素和潜在决定因素,包括城市环境的作用,至关重要。在大量分析作为心理决定因素的习惯和经历的研究中,很少有研究深入探讨懒惰和使用汽车的概念。本研究通过测量人们在短途出行时步行的体力消耗来探索 "懒惰 "现象,并运用 "懒惰用户理论 "来研究人们在选择出行方式时的懒惰用户行为。本文通过问卷调查、访谈和研讨会,以行人干预作为分析工具,试图了解懒惰与短途出行使用汽车之间的联系。研究结果表明,在短途出行中,较高的汽车使用频率与较高的步行消耗感知之间存在重要联系。虽然懒惰使用者理论模型的初步应用并不能完全解释短途通勤出行中的汽车使用行为,但在这种情况下,脑力劳动这一概念为这种行为提供了最好的解释。本文最后提出了社区对行人干预措施的政策相关反馈,以鼓励人们转向步行,并提出了进一步研究懒惰作为出行行为决定因素的下一步措施。
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引用次数: 0
Study of adoption of ride-hailing services: Moderating role of consumer frugality and status consumption in collaborative consumption 关于采用叫车服务的研究:消费者节俭和身份消费在协作消费中的调节作用
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-03-13 DOI: 10.1016/j.rtbm.2024.101113
Kedar Bhatt , Nirav Halvadia , Priyanka Shah , Anil Sharma , Sachin Deshmukh

Adoption of ride-hailing services today is on the rise, especially within emerging markets. This study examines the same within India's context, as there's limited research on this topic. In order to explore the relationship between consumer attitudes and the behavioral intentions to adopt these services, we use the Theory of Reasoned Action. Then, we investigate the impact of both utilitarian and hedonic values on consumers' attitudes. Using data from 390 Indian ride-hailing service users, we identify frugality and status consumption as key personality traits that effectively moderate the relationship between perceived value and attitude towards ride-hailing services. We also observe that both utilitarian and hedonic values significantly influence consumer attitudes towards these services, which in turn affect their intent to use them. Finally, the study derives several critical implications for academics, practitioners, and policymakers.

如今,打车服务的采用率正在上升,尤其是在新兴市场。由于印度对这一主题的研究有限,本研究将在印度的背景下对这一问题进行研究。为了探讨消费者态度与采用这些服务的行为意向之间的关系,我们采用了理性行动理论。然后,我们研究了功利价值和享乐价值对消费者态度的影响。通过使用 390 名印度打车服务用户的数据,我们发现节俭和地位消费是有效调节感知价值与打车服务态度之间关系的关键人格特质。我们还观察到,功利价值和享乐价值都会显著影响消费者对这些服务的态度,进而影响他们使用这些服务的意愿。最后,本研究为学术界、从业人员和政策制定者提供了一些重要启示。
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引用次数: 0
A risk-based decision-making scheme for short-sea liner fleet renewal to achieve carbon reduction targets 基于风险的短程班轮船队更新决策方案,以实现碳减排目标
IF 4.8 2区 工程技术 Q1 Economics, Econometrics and Finance Pub Date : 2024-03-10 DOI: 10.1016/j.rtbm.2024.101112
Yuzhe Zhao , Yiji Ma , Zhongxiu Peng , Jingmiao Zhou

This paper presents a green fleet renewal decision model for carbon reduction technologies in the short and medium-term planning horizon. The objective is to explore the commercial decisions over green fleet renewal made by short-sea liner shipping companies in response to the carbon reduction targets set by the International Maritime Organization. To address the environmental constraints and uncertainty surrounding operational demand and fuel prices, a two-stage stochastic programming model was developed. This model integrates various factors including ship buying and selling, retrofitting, operation area allocation, and speed determination, intending to maximize expected profits. When it comes to fleet renewal issues involving investments in carbon reduction technologies, the conditional value at risk was utilized to manage the risk of bankruptcy. The study also examines the relationship between bankruptcy risk and expected profit, offering time- and risk-related strategies for liner shipping companies operating in short seas.

本文提出了一个中短期规划范围内碳减排技术的绿色船队更新决策模型。目的是探讨短程班轮航运公司为响应国际海事组织制定的碳减排目标而做出的绿色船队更新商业决策。为应对环境约束以及运营需求和燃料价格的不确定性,我们开发了一个两阶段随机编程模型。该模型综合了船舶买卖、改装、运营区域分配和航速确定等各种因素,旨在实现预期利润最大化。在涉及投资碳减排技术的船队更新问题时,利用了条件风险价值来管理破产风险。研究还探讨了破产风险与预期利润之间的关系,为在短海运营的班轮公司提供了与时间和风险相关的策略。
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引用次数: 0
期刊
Research in Transportation Business and Management
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