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Do green banking practices improve the sustainability performance of banking institutions? The mediating role of green finance 绿色银行实践能否改善银行机构的可持续发展绩效?绿色金融的中介作用
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-25 DOI: 10.1108/srj-02-2024-0096
Jitender Kumar, Garima Rani, Manju Rani, Vinki Rani

Purpose

This study aims to examine the mediating role of green finance in the relationship between green banking practices and the sustainability performance of banking institutions in developing economies.

Design/methodology/approach

The authors performed an empirical investigation by applying the “partial least squares structural equation modeling (PLS-SEM)” based on a representative sample of 414 bank employees working in the National Capital Region, India.

Findings

The study’s outcome confirms that employee, top-management, operation and policy related practices substantially influence green finance and banks’ sustainability performance. On the contrary, customer related practices insignificantly influence banks’ sustainability performance. Further, green finance substantially influences the sustainability performance of banking institutions.

Practical implications

This study shed light on green banking practices that can assist in achieving the vision of the “Clean India Mission” of the Indian government. In addition, it encourages policymakers and bank managers to fulfill their social responsibility by engaging employees and customers in cleaner operations to promote banks’ sustainability performance.

Originality/value

This is ground-breaking research that enriches the understanding of green banking practices and green finance by providing a novel theoretical framework concerning the sustainability performance of banking institutions. Theoretically, this paper also broadens the scope of corporate social responsibility literature by applying the resource-based view theory in finance and banking.

本研究旨在探讨绿色金融在绿色银行实践与发展中经济体银行机构可持续发展绩效之间的中介作用。作者以在印度国家首都地区工作的 414 名银行员工为代表性样本,运用 "偏最小二乘结构方程模型(PLS-SEM)"进行了实证调查。相反,与客户相关的实践对银行的可持续发展绩效影响甚微。此外,绿色金融对银行机构的可持续发展绩效也有重大影响。 实践意义 本研究揭示了绿色银行的实践,有助于实现印度政府 "清洁印度使命 "的愿景。此外,它还鼓励政策制定者和银行管理者履行其社会责任,让员工和客户参与到更清洁的运营中,以促进银行的可持续发展绩效。原创性/价值这是一项开创性的研究,通过提供有关银行机构可持续发展绩效的新理论框架,丰富了人们对绿色银行实践和绿色金融的理解。从理论上讲,本文还将基于资源的观点理论应用于金融和银行业,从而拓宽了企业社会责任文献的范围。
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引用次数: 0
Corporate social responsibility on worker turnover rate and worker turnover cost: the role of symbolic image dimensions and the unemployment rate 企业社会责任对员工离职率和离职成本的影响:象征性形象维度和失业率的作用
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-24 DOI: 10.1108/srj-01-2024-0038
Hien Ngoc Nguyen, Hoang Ngan Vu, Huy Viet Hoang, Phuong Tran Huy

Purpose

This study aims to examine the relationship between corporate social responsibility (CSR) and worker turnover rate (WTR) and worker turnover cost (WTC) in Vietnamese garment companies, using the mediating role of symbolic image dimensions (SID) of employer image and the moderating role of unemployment rate.

Design/methodology/approach

This study uses Signaling Theory and Job Embeddedness Theory as theoretical frameworks to examine the mediating role of SID and the moderating role of the unemployment rate on the link between CSR and WTR, as well as the associated cost. Data from 119 Vietnamese garment companies are analyzed using structural equation modeling – AMOS software.

Findings

The findings suggest that CSR has a direct adverse effect on the WTR and an indirect effect on WTC through WTR. The results also indicate a direct relationship between the level of CSR adopted by companies and workers’ perception of the symbolic attributes of their company’s employer image as sincere, innovative, competent and prestigious. This, in turn, leads to a reduced rate of worker turnover. In addition, this study discovers the moderating influence of the region’s unemployment rate on the correlation between companies’ CSR and WTR.

Practical implications

The results indicate that companies should view CSR as a strategic tool to obtain better performance by achieving a win-win state of affairs with their workers. It also implies the influence of external economic factors on the relationship between CSR and worker turnover.

Originality/value

This study contributes to the literature by highlighting the economic benefits of CSR and the SID.

目的本研究旨在利用雇主形象的象征性形象维度(SID)的中介作用和失业率的调节作用,研究越南服装企业的企业社会责任(CSR)与工人离职率(WTR)和工人离职成本(WTC)之间的关系。研究结果表明,企业社会责任会直接对 WTR 产生不利影响,并通过 WTR 间接影响 WTC。研究结果还表明,企业履行企业社会责任的水平与工人对企业雇主形象的象征性属性--真诚、创新、能力和声望--的感知之间存在直接关系。这反过来又会降低工人的离职率。此外,本研究还发现了地区失业率对公司企业社会责任与工人流失率之间相关性的调节作用。本研究强调了企业社会责任和 SID 的经济效益,为相关文献做出了贡献。
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引用次数: 0
Corporate social responsibility and job pursuit intention: the role of job seekers’ perception on employer prosocial orientation, value congruence and employer attractiveness 企业社会责任与求职意向:求职者对雇主亲社会取向、价值一致性和雇主吸引力的认知作用
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-09 DOI: 10.1108/srj-04-2023-0235
Bee Lian Song, Chee Yoong Liew, Poh Kiong Tee, Ling Chai Wong

Purpose

This study aims to examine the relationship between corporate social responsibility (CSR) and job pursuit intention (JPI), and the role of job seekers’ perception on employer prosocial orientation, value congruence and employer attractiveness in this relationship. CSR is measured based on internal and external CSR.

Design/methodology/approach

By adopting quantitative approach, data was obtained through survey questionnaire from 420 bachelor’s degree university fresh graduates from five universities in Malaysia who are actively seeking for jobs. Data was analysed using structural equation modelling technique.

Findings

Research findings show that internal and external CSR positively impact job seekers’ perception of employer prosocial orientation. Job seekers’ perception towards employer prosocial orientation has a significant positive impact on value congruence. Value congruence has a significant positive influence on employer attractiveness. Finally, employer attractiveness has a significant positive impact on JPI.

Practical implications

The findings are useful for human resources management. Organisations (employers) should focus on effective internal and external CSR practices through a prosocial orientation approach to attract the best talents and create a strong position in the job market.

Originality/value

This study extends the Signalling Theory and P-O Fit theory by applying them to an entirely different context of CSR and JPI, by incorporated the holistic job seekers’ psychological processes of the recruitment signals (internal and external CSR), signalling process and person-organisation fit (perception on employer prosocial orientation, value congruence and employer attractiveness) thoroughly.

目的本研究旨在探讨企业社会责任(CSR)与求职意向(JPI)之间的关系,以及求职者对雇主亲社会导向、价值一致性和雇主吸引力的认知在这一关系中的作用。企业社会责任根据内部和外部企业社会责任进行衡量。设计/方法/途径通过定量方法,对马来西亚五所大学的 420 名积极求职的大学本科应届毕业生进行问卷调查,获得数据。研究结果研究结果表明,内部和外部企业社会责任对求职者对雇主亲社会导向的感知有积极影响。求职者对雇主亲社会取向的认知对价值一致性有显著的正向影响。价值一致性对雇主吸引力有显著的正向影响。研究结果对人力资源管理很有帮助。本研究扩展了信号理论和人-组织契合理论,将其应用于完全不同的企业社会责任和求职动机指数背景下,将求职者对招聘信号(内部和外部企业社会责任)、信号传递过程和人-组织契合(对雇主亲社会导向、价值一致性和雇主吸引力的感知)的整体心理过程进行了深入研究。
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引用次数: 0
CSR for internal social enhancement: exploring employees’ perceptions of publicly endorsed art and culture projects 企业社会责任促进内部社会进步:探讨员工对公众认可的文化艺术项目的看法
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-08 DOI: 10.1108/srj-01-2024-0080
Carlotta Magri, Federico Bertacchini, Pier Luigi Marchini, Isabella Mozzoni

Purpose

This study aims to bridge a gap in literature by exploring the impact of art and culture projects on primary internal stakeholders (i.e. employees), focusing on the micro-foundations of corporate social responsibility (CSR).

Design/methodology/approach

The analysis uses a qualitative approach, using a single-case study and semi-structured interviews. The single-case study focuses on art and culture projects developed by companies participating in the public contest promoted by Parma City of Culture 2020. The analysis relies on the information gathered from interviews with the employees who were involved in the projects of seven of the winning companies.

Findings

The results suggest that employees positively assess their participation in CSR activities based on art and culture projects. Specifically, through their direct involvement in the competition employees manage to experience meaningfulness and they attribute intrinsic motives to these types of activities.

Originality/value

This study analyses the effectiveness of a publicly endorsed CSR initiative oriented towards internal social enhancement based on art and culture projects, leveraging the unique case of Parma City of Culture 2020. The findings might be beneficial to both companies and regulators aiming to achieve internal social enhancement. This study contributes to existing literature on the social dimension of CSR by emphasising the key role of art and culture projects in the organisational context and by opening new avenues for future research.

本研究旨在通过探讨艺术和文化项目对主要内部利益相关者(即员工)的影响,弥补文献空白,重点关注企业社会责任(CSR)的微观基础。单一案例研究的重点是参加帕尔马 2020 文化城公共竞赛的企业开发的艺术和文化项目。研究结果表明,员工对参与基于艺术和文化项目的企业社会责任活动给予了积极评价。特别是,通过直接参与竞赛,员工能够体验到活动的意义,并将内在动机归因于此类活动。原创性/价值本研究利用帕尔马 2020 文化城这一独特案例,分析了一项得到公众认可的企业社会责任倡议的有效性,该倡议以艺术和文化项目为基础,旨在提高企业内部的社会效益。研究结果可能对旨在实现内部社会提升的企业和监管机构都有裨益。本研究强调了艺术和文化项目在组织环境中的关键作用,并为未来研究开辟了新途径,从而为企业社会责任社会维度的现有文献做出了贡献。
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引用次数: 0
Games, diversity and occupation: a bidimensional CSR perspective for adaptive organisations 游戏、多样性和职业:适应性组织的双维企业社会责任视角
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-05 DOI: 10.1108/srj-07-2023-0390
Giuseppe Modarelli, Christian Rainero, Stefano Amelio

Purpose

The purpose of this study is to provide a bidimensional perspective to study the role that diversity and occupation play in corporate social responsibility (CSR).

Design/methodology/approach

Five big American companies were selected from a ranking carried out by a globally recognised website for finding flexible and inclusive jobs (www.flexjob.com). After a gap evaluation, content analysis and click analysis were carried out on the institutional websites.

Findings

This analysis provides insight into best practices for inducing employees to select inclusive and non-toxic working environments.

Research limitations/implications

Owing to its original application of game-based inclusiveness, the limited cases and exploratory research approach should be considered as limits of the study.

Practical implications

The research illustrates the internal relevance of sustainability and diversity, creating best practices for bidimensional CSR by matching the offer of and demand for social-inclusive recruitment and employment.

Originality/value

In pursuit of Sustainable Development Goal No.10, regarding reduction of inequalities, games as an inclusive practice could be used to avoid toxic work environments and promote well-being in the workplace.

目的本研究旨在提供一个双维视角,研究多样性和职业在企业社会责任(CSR)中所起的作用。设计/方法/途径从一个全球公认的寻找灵活和包容性工作的网站(www.flexjob.com)所做的排名中选取了五家美国大公司。在对差距进行评估后,对这些机构的网站进行了内容分析和点击分析。研究结果这项分析有助于深入了解诱导员工选择包容性和无毒性工作环境的最佳做法。研究局限/启示基于游戏的包容性的最初应用,有限的案例和探索性研究方法应被视为本研究的局限。研究说明了可持续性和多样性的内在相关性,通过社会包容性招聘和就业的供需匹配,创造了双维企业社会责任的最佳实践、原创性/价值 在实现关于减少不平等现象的可持续发展目标 10 的过程中,游戏作为一种包容性做法,可用于避免有毒的工作环境并促进工作场所的福祉。
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引用次数: 0
A polyphonic model for tracing in(ex)clusivity and relative dominance in CSR narratives 追溯企业社会责任叙事中的内生性和相对主导性的复调模式
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-02 DOI: 10.1108/srj-07-2023-0391
Gulnara Z. Karimova, Valerie Priscilla Goby

Purpose

The purpose of this study is primarily conceptual, presenting the notion of a polyphonic model as a tool for analyzing the interactions of diverse stakeholder voices in generating corporate social responsibility (CSR) narratives and practices.

Design/methodology/approach

The theoretical basis for this model is Bakhtin’s notions of voice, polyphony, dialogic relations and placement within dialogue.

Findings

To demonstrate possible applications of the model, this study considers CSR narratives that are emerging from some countries of the Arabian Gulf, given that this region’s historical trajectory and socio-political context differ substantially from those of more widely studied geopolitical contexts. This application reveals valuable use of the model.

Originality/value

The contribution of this paper is its pioneering development of a polyphonic model that serves to reveal the diverse voices that shape CSR narratives. This provides a tool particularly useful for investigating the creation of CSR narratives in less researched organizational and national contexts.

本研究的目的主要是概念性的,提出了复调模式的概念,作为分析不同利益相关者的声音在产生企业社会责任(CSR)叙事和实践中的相互作用的工具。研究结果为了展示该模型的可能应用,本研究考虑了阿拉伯海湾地区一些国家出现的企业社会责任叙事,因为该地区的历史轨迹和社会政治背景与更广泛研究的地缘政治背景有很大不同。本文的贡献在于开创性地开发了一个复调模型,用于揭示塑造企业社会责任叙事的不同声音。这为研究在研究较少的组织和国家背景下创建企业社会责任叙述提供了一个特别有用的工具。
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引用次数: 0
Farming is not a joke: the entrepreneurship ecosystem of agricultural social enterprises 农业不是笑话:农业社会企业的创业生态系统
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-02 DOI: 10.1108/srj-11-2023-0629
Angelica Marie Therese C. Lorenz, Peter P. Padre, Joanna Kathleen P. Ramos, Adrian A. Mabalay, Patrick Adriel H. Aure, Angelique C. Blasa-Cheng

Purpose

This study aims to work toward understanding the entrepreneurship ecosystem of agricultural social enterprises in the Philippines by exploring the interactions between policy, culture, supports and human capital domains.

Design/methodology/approach

The authors considered using an exploratory single-embedded case study approach, involving methodological triangulation of document analysis, semistructured interviews and participant observation. The authors analyzed the data using a narrative approach to map the ecosystem.

Findings

Through the research, the authors discovered that while each domain functions effectively individually, disconnects exist when interacting collectively as an ecosystem. The authors come to know that there is no policy consensus on social enterprise definitions, which limits specialized policy support. Although support services like incubators are available, the authors observed that awareness and accessibility vary based on location and business maturity. The authors also noted that human capital helps translate concepts into frameworks, but research tailored to agriculture and social entrepreneurship is limited. The authors come to the conclusion that collaboration and openness across domains are needed to strengthen connections and synergies.

Research limitations/implications

The study was geographically limited to Luzon Island, and the authors did not include the finance and markets domains of the ecosystem model in the analysis.

Practical implications

Based on the findings, the authors identify strategies to reinforce connections, such as increasing awareness of support services, developing tailored policies for social enterprises, conducting specialized research and promoting collaboration across domains. The authors are convinced that implementing these strategies can further develop the agricultural social entrepreneurship ecosystem.

Originality/value

The study provides unique empirical insights into the agricultural social entrepreneurship ecosystem in the Philippines. The authors captured the narratives and experiences of key ecosystem stakeholders along the process. The authors have confidence that what the authors found can strategically guide policymakers and support organizations, educational institutions and social entrepreneurs to accelerate ecosystem development for greater social impact.

目的本研究旨在通过探索政策、文化、支持和人力资本领域之间的相互作用,了解菲律宾农业 社会企业的创业生态系统。通过研究,作者发现虽然每个领域都能有效地单独运作,但在作为一个生态系统进行集体互动时却存在脱节。作者了解到,政策对社会企业的定义没有达成共识,这限制了专门的政策支持。虽然有孵化器等支持服务,但据作者观察,不同地区和企业的成熟度不同,对这些服务的认识和利用程度也不尽相同。作者还指出,人力资本有助于将概念转化为框架,但针对农业和社会创业的研究十分有限。作者得出的结论是,需要跨领域的合作和开放,以加强联系和协同作用。研究局限性/影响研究的地理范围仅限于吕宋岛,作者没有将生态系统模型中的金融和市场领域纳入分析范围。实际意义根据研究结果,作者确定了加强联系的战略,如提高对支持服务的认识、制定针对社会企业的政策、开展专门研究和促进跨领域合作。作者相信,实施这些战略可以进一步发展农业社会创业生态系统。原创性/价值本研究为菲律宾农业社会创业生态系统提供了独特的经验见解。作者捕捉到了生态系统主要利益相关者在整个过程中的叙述和经验。作者相信,他们的发现可以为政策制定者、支持组织、教育机构和社会企业家提供战略指导,从而加快生态系统的发展,产生更大的社会影响。
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引用次数: 0
CSR research in the hotel industry: how it relates to promoting the SDGs 酒店业的企业社会责任研究:它与促进可持续发展目标的关系
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-07-02 DOI: 10.1108/srj-01-2024-0032
Abdul Moyeen, Melita Mehjabeen

Purpose

Research suggests the hotel industry has grown to integrate corporate social responsibility (CSR) programs towards addressing issues relating to the sustainable development goals (SDGs). Nevertheless, how the progression of research has influenced the field of CSR and the SDGs remains unexplored. This paper aims to address the knowledge gap.

Design/methodology/approach

The research is based on a review of 230 papers from Scopus Indexed Journals – both mainstream and specialty. A content analysis was conducted to identify the major themes and the evolution of CSR research in the hotel industry.

Findings

Recent CSR research has tended to shift towards issues such as CSR communication and reporting from its earlier focus on the perceptions and practices of CSR. The SDGs, in general, and environmental sustainability, in particular, remain on the periphery of hotel industry’s CSR initiatives. This raises concern about the ability of CSR programs to facilitate the SDGs by 2030. This study highlights that both stakeholders (e.g. consumers, employees) and business forces (e.g. financial bottom line) can shape the hotel industry’s CSR strategies in contributing to the SDGs and greater sustainability.

Originality/value

The research advances the CSR and sustainability literature by undertaking a comprehensive review of business research on CSR in the hotel industry focusing on the SDGs, and advancing and facilitating discussion on existing knowledge in this field and how the field can be further developed.

目的研究表明,酒店业已逐渐将企业社会责任(CSR)计划融入到解决与可持续发展目标(SDGs)相关的问题中。然而,研究的进展如何影响了企业社会责任领域和可持续发展目标,这一点仍有待探索。本文旨在填补这一知识空白。研究基于对 Scopus 索引期刊(包括主流期刊和专业期刊)中 230 篇论文的综述。研究结果近期的企业社会责任研究已从早期的关注企业社会责任的认知和实践转向关注企业社会责任的沟通和报告等问题。总体而言,可持续发展目标,尤其是环境的可持续发展,仍处于酒店业企业社会责任倡议的边缘。这不禁让人担心企业社会责任项目是否有能力在 2030 年之前促进可持续发展目标的实现。本研究强调,利益相关者(如消费者、员工)和商业力量(如财务底线)都可以塑造酒店业的企业社会责任战略,以促进可持续发展目标和更大的可持续发展。原创性/价值本研究通过对酒店业企业社会责任的商业研究进行全面回顾,重点关注可持续发展目标,推动了企业社会责任和可持续发展文献的发展,并推动和促进了对该领域现有知识以及如何进一步发展该领域的讨论。
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引用次数: 0
Exploring the drivers of pro-environmental behavioral intentions in an emerging nation 探索新兴国家环保行为意向的驱动因素
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-06-27 DOI: 10.1108/srj-09-2023-0517
Kajenthiran Konalingam, Tharmartnam Thivaakaran, Navaneethakrishnan Kengatharan, Achchuthan Sivapalan, Grace Hyacinth Hensman, Archchutha Harishangar

Purpose

Drawing on the theory of planned behavior and value-belief norms theory, this study aims to explore the causes of pro-environmental behavioral intentions in the context of Sri Lanka.

Design/methodology/approach

Data were garnered from 503 subjects with the aid of self-reported questionnaires. The formulated hypotheses were examiggned using a variance-based statistical approach (PLS-SEM).

Findings

The findings of the study revealed that personal values, particularly altruistic and biosphere values, significantly strengthen the psychological drivers of pro-environmental behavioral intentions. The study further found that religiosity enhances the association between personal norms and pro-environmental behavioral intentions and the place attachment augments the relationship between attitude and pro-environmental behavioral intentions.

Practical implications

This study suggests that instilling altruistic and biosphere values in individuals can boost pro-environmental behavioral intentions. Campaigns and educational programs could focus on instilling these values to foster responsibility and empathy. Recognizing the influence of religiosity on pro-environmental behaviors and attitudes, this study suggests collaborative efforts between organizations and religious institutions. Religious leaders can integrate environmental stewardship into teachings, emphasizing ethical responsibilities.

Originality/value

The study pushes back the frontiers of environmental consciousness literature by highlighting the importance of personal values, psychological factors and contextual variables such as religiosity and place attachment in fostering pro-environmental behavior within the specific context of an emerging country – Sri Lanka.

目的本研究以计划行为理论和价值信念规范理论为基础,旨在探讨斯里兰卡亲环境行为意向的成因。研究结果研究结果表明,个人价值观,尤其是利他主义价值观和生物圈价值观,极大地增强了亲环境行为意向的心理驱动力。研究进一步发现,宗教信仰增强了个人规范与亲环境行为意向之间的关联,而地方依恋则增强了态度与亲环境行为意向之间的关系。宣传活动和教育计划可以重点灌输这些价值观,以培养责任感和同理心。认识到宗教信仰对亲环境行为和态度的影响,本研究建议组织和宗教机构之间开展合作。原创性/价值本研究通过强调个人价值观、心理因素和环境变量(如宗教信仰和对地方的依恋)在新兴国家--斯里兰卡--特定环境下促进亲环境行为的重要性,推动了环境意识文献的发展。
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引用次数: 0
The contributions of green people management to the development of organizational competencies for sustainability 绿色人事管理对培养可持续发展组织能力的贡献
IF 3.2 Q2 MANAGEMENT Pub Date : 2024-06-26 DOI: 10.1108/srj-09-2023-0496
Carine Dalla Valle, Simone Alves Pacheco de Campos, Leander Luiz Klein, Daniele Medianeira Rizzetti, Nathália da Silva Sotero

Purpose

This paper aims to analyze the impact of green people management (GPM) practices on the development of organizational competencies for sustainability in Brazilian publicly traded companies.

Design/methodology/approach

To validate the proposed model and hypotheses, a quantitative-descriptive methodological strategy was adopted, empirically investigated through a survey with publicly traded companies listed on B3 S.A. (Brazil, Stock and Exchange). The collected data were analyzed using exploratory factor analysis and multiple linear regression.

Findings

The results indicate that green ability has a positive impact on the development of strategic and systemic competence for sustainability. Green motivation has a negative impact on the development of systemic and economic competencies for sustainability. Green opportunity positively impacts the development of strategic, systemic and economic competencies for sustainability.

Practical implications

In terms of academic contributions, this study allowed for an empirical and comprehensive evaluation of variables related to GPM practices and their impact on the development of organizational competencies for sustainability, in line with the research agenda of the management field, focusing on outcomes for individuals (employees) and organizations.

Originality/value

The identification and possible implementation of certain GPM practices as a way to boost recruitment, selection, evaluation, rewards, recognition and involvement of individuals with green values and objectives, minimizing environmental and societal impacts, represent the main managerial and social contribution.

为了验证提出的模型和假设,本文采用了定量描述的方法策略,通过对 B3 S.A.(巴西证券交易所)上市公司的调查进行了实证研究。结果表明,绿色能力对可持续发展战略和系统能力的发展有积极影响。绿色动机对可持续发展的系统能力和经济能力的发展有负面影响。实际意义在学术贡献方面,本研究根据管理领域的研究议程,以个人(员工)和组织的成果为重点,对与 GPM 实践相关的变量及其对可持续发展组织能力发展的影响进行了实证和全面评估。独创性/价值确定并可能实施某些 GPM 实践,以此促进具有绿色价值观和目标的个人的招聘、选拔、评估、奖励、认可和参与,最大限度地减少对环境和社会的影响,这是管理和社会方面的主要贡献。
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引用次数: 0
期刊
Social Responsibility Journal
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