Pub Date : 2021-04-08DOI: 10.1080/15022250.2021.1913219
H. Westskog, Tor H. Aase, I. Leikanger
ABSTRACT The Norwegian Trekking Association (DNT) promotes outdoor activities all over Norway. It marks trails and operates 550 cabins, maintained by extensive voluntary efforts, throughout the country. Based on a case study of one area in Norway in which DNT operates, we discuss the prerequisites for the DNT system to be sustained and the challenges it faces with new tourism patterns. Two main conditions are paramount for the DNT system to develop. First, a large overlap between the core values of DNT and its guests is required. Second, the transfer of norms and conduct inherent in the system is conditioned by social encounters in real time and places, bodily experiences, and facilitated by face-to-face communication between fellow trekkers. Guests who are unfamiliar with the DNT system’s core values and code of conduct may threaten the system; increased attention to promoting the core values in informational material and mentors who guide newcomers may counteract these threats.
{"title":"The Norwegian trekking association: conditions for its continued existence with new tourism patterns.","authors":"H. Westskog, Tor H. Aase, I. Leikanger","doi":"10.1080/15022250.2021.1913219","DOIUrl":"https://doi.org/10.1080/15022250.2021.1913219","url":null,"abstract":"ABSTRACT The Norwegian Trekking Association (DNT) promotes outdoor activities all over Norway. It marks trails and operates 550 cabins, maintained by extensive voluntary efforts, throughout the country. Based on a case study of one area in Norway in which DNT operates, we discuss the prerequisites for the DNT system to be sustained and the challenges it faces with new tourism patterns. Two main conditions are paramount for the DNT system to develop. First, a large overlap between the core values of DNT and its guests is required. Second, the transfer of norms and conduct inherent in the system is conditioned by social encounters in real time and places, bodily experiences, and facilitated by face-to-face communication between fellow trekkers. Guests who are unfamiliar with the DNT system’s core values and code of conduct may threaten the system; increased attention to promoting the core values in informational material and mentors who guide newcomers may counteract these threats.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1913219","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43191776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-01DOI: 10.1080/15022250.2021.1906744
M. Andersson
ABSTRACT For decades, inshore commercial fisheries of Sweden have declined in the number of fishermen. In parallel, the service economy has gained importance and the growth in tourism is one example. This implicates new conditions for small firms, active in traditional rural industries. While knowledge about the socio-cultural context of small tourism firms is underdeveloped and since policymaking assigns these firms a key role in sustainable rural development, this article aims to explore a traditional industry in change during the first decades of the twenty-first century. This qualitative study is based on a fieldwork inspired by multi-sited ethnography, conducted at the Swedish west coast for a dissertation published in 2019. Drawing on discourse theory and the concept of positioning, the analysis concludes that inshore fisheries in the service economy are expected to become sustainable entrepreneurs and hosts for their communities. The fishermen position themselves in a contradictory manner both resisting and conforming to the political management discourse. The contemporary service-oriented economy and social relations largely form these small firms, which are characterised by both a high dependency on authorities and by their encounters with harbour visitors.
{"title":"“From pluri-activity to entrepreneurship: Swedish inshore commercial fisheries navigating in the service-oriented economy”","authors":"M. Andersson","doi":"10.1080/15022250.2021.1906744","DOIUrl":"https://doi.org/10.1080/15022250.2021.1906744","url":null,"abstract":"ABSTRACT For decades, inshore commercial fisheries of Sweden have declined in the number of fishermen. In parallel, the service economy has gained importance and the growth in tourism is one example. This implicates new conditions for small firms, active in traditional rural industries. While knowledge about the socio-cultural context of small tourism firms is underdeveloped and since policymaking assigns these firms a key role in sustainable rural development, this article aims to explore a traditional industry in change during the first decades of the twenty-first century. This qualitative study is based on a fieldwork inspired by multi-sited ethnography, conducted at the Swedish west coast for a dissertation published in 2019. Drawing on discourse theory and the concept of positioning, the analysis concludes that inshore fisheries in the service economy are expected to become sustainable entrepreneurs and hosts for their communities. The fishermen position themselves in a contradictory manner both resisting and conforming to the political management discourse. The contemporary service-oriented economy and social relations largely form these small firms, which are characterised by both a high dependency on authorities and by their encounters with harbour visitors.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1906744","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42351105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-02DOI: 10.1080/15022250.2021.1893214
T. Pilving, T. Kull, M. Suškevičs, A. Viira
ABSTRACT Collaboration is important for fostering tourism in a region and the creation of a shared collaborative identity facilitates this process. This paper explains the role of individual identities in the process of creating a shared tourism collaborative identity in a post-communist environment. To this end, it uses multi-grounded theory to analyse 37 individual interviews and 1 focus group interview conducted in 2 tourist destinations in Estonia. In the constantly evolving post-communist tourism environment, collaborative identity creation relates to self-construction at the individual, interpersonal, and group levels. This study shows that the place, occupational, cultural, and environmental identities in a given place shape and form shared tourism collaborative identities; however, a collaborative platform is required for shared collaborative identity creation. Specifically, during the shared collaborative identity creation, stakeholders bring their own identities to the process through the platform, on which individual and collective identities interact. The platform magnifies or weakens the perceptions of the shared collaborative identity. As collaboration broadens, the platform shifts from a small group to bigger groups. Nonetheless, during this the shared tourism collaborative identity creation is vulnerable, as stakeholders may perceive threats to their individual identities.
{"title":"Creating shared collaborative tourism identity in a post-communist environment","authors":"T. Pilving, T. Kull, M. Suškevičs, A. Viira","doi":"10.1080/15022250.2021.1893214","DOIUrl":"https://doi.org/10.1080/15022250.2021.1893214","url":null,"abstract":"ABSTRACT Collaboration is important for fostering tourism in a region and the creation of a shared collaborative identity facilitates this process. This paper explains the role of individual identities in the process of creating a shared tourism collaborative identity in a post-communist environment. To this end, it uses multi-grounded theory to analyse 37 individual interviews and 1 focus group interview conducted in 2 tourist destinations in Estonia. In the constantly evolving post-communist tourism environment, collaborative identity creation relates to self-construction at the individual, interpersonal, and group levels. This study shows that the place, occupational, cultural, and environmental identities in a given place shape and form shared tourism collaborative identities; however, a collaborative platform is required for shared collaborative identity creation. Specifically, during the shared collaborative identity creation, stakeholders bring their own identities to the process through the platform, on which individual and collective identities interact. The platform magnifies or weakens the perceptions of the shared collaborative identity. As collaboration broadens, the platform shifts from a small group to bigger groups. Nonetheless, during this the shared tourism collaborative identity creation is vulnerable, as stakeholders may perceive threats to their individual identities.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1893214","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42248364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-16DOI: 10.1080/15022250.2021.1887759
B. Wheeller, C. Hall
ABSTRACT This is an invited commentary from Brian Wheeller for the special issue on tourism and fishing. It is a personal commentary, reflection and observation on the role of fish and fishing in tourism both directly and as a wider metaphor for society’s (and tourism’s) relationship with nature and the environment.
{"title":"Fish tales, red herrings: (and gaffes?)","authors":"B. Wheeller, C. Hall","doi":"10.1080/15022250.2021.1887759","DOIUrl":"https://doi.org/10.1080/15022250.2021.1887759","url":null,"abstract":"ABSTRACT This is an invited commentary from Brian Wheeller for the special issue on tourism and fishing. It is a personal commentary, reflection and observation on the role of fish and fishing in tourism both directly and as a wider metaphor for society’s (and tourism’s) relationship with nature and the environment.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1887759","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44596676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-09DOI: 10.1080/15022250.2021.1884596
Y. Lam-González, C. León, Matías M. González Hernández, Javier de León
ABSTRACT The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empirically tests a structural equation model to assess the relationship between the satisfaction, expenditure and loyalty of fishing tourists. Two dimensions were considered in each case: 1) overall and catch-related satisfaction, 2) expenditure on tourist and fishery products and services, and 3) behavioural and attitudinal loyalty. The study also examines destination attributes that are relevant in explaining the overall satisfaction of fishing tourists. By using data collected from 482 anglers visiting the Canary Islands (Spain) and Cape Verde, the study finds that overall satisfaction increases with the perception of a healthier and less polluted environment at destinations. This was found to be a dominant factor in the context of other attributes that also impact anglers’ satisfaction. Besides, satisfaction was found to be an antecedent of spending, but only on the components of the destination’s nautical offer. Finally, satisfaction with the catch was the only factor with a direct and positive relationship to loyalty. The study provides recommendations aimed at being useful in planning the sustainable development of fishing tourism at several destinations.
{"title":"The structural relationships of destination image, satisfaction, expenditure and loyalty in the context of fishing tourism","authors":"Y. Lam-González, C. León, Matías M. González Hernández, Javier de León","doi":"10.1080/15022250.2021.1884596","DOIUrl":"https://doi.org/10.1080/15022250.2021.1884596","url":null,"abstract":"ABSTRACT The importance of fishing tourism for destinations is often analysed through the expenditure levels of tourists, with image, satisfaction and loyalty being under-researched areas. This article empirically tests a structural equation model to assess the relationship between the satisfaction, expenditure and loyalty of fishing tourists. Two dimensions were considered in each case: 1) overall and catch-related satisfaction, 2) expenditure on tourist and fishery products and services, and 3) behavioural and attitudinal loyalty. The study also examines destination attributes that are relevant in explaining the overall satisfaction of fishing tourists. By using data collected from 482 anglers visiting the Canary Islands (Spain) and Cape Verde, the study finds that overall satisfaction increases with the perception of a healthier and less polluted environment at destinations. This was found to be a dominant factor in the context of other attributes that also impact anglers’ satisfaction. Besides, satisfaction was found to be an antecedent of spending, but only on the components of the destination’s nautical offer. Finally, satisfaction with the catch was the only factor with a direct and positive relationship to loyalty. The study provides recommendations aimed at being useful in planning the sustainable development of fishing tourism at several destinations.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1884596","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45757396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-03DOI: 10.1080/15022250.2021.1879670
Emmanuel Salim, L. Ravanel, P. Deline, C. Gauchon
ABSTRACT Globally, tourism is being deeply impacted by glacial retreat caused by climate change. However, research on stakeholders’ adaptation to climatic change and its threat to the industry on tourism niche is currently inadequate. Thus, through a literature review of 61 glacier peer-reviewed papers, this paper highlights the advancement in research on glacier tourism and provides some basis for understanding stakeholders’ adaptation strategies to climate change. The review shows that glacier tourism research publications increased between 2015 and 2020. It also identifies some impacts of climate change on the glacier tourism industry as well as 27 adaptation strategies to climatic change, which are classified under seven main themes: changes to access, activities, tourism planning, educational activities, temporal substitutions, spatial substitutions, and glacier shrinkage attenuation. We discuss the relevance of the resilience concept in the tourism industry and recommend that tourists’ experiences should be enhanced by applying the findings of research on tourists’ motivations and landscape perception and developing more adaptation-oriented research. The findings suggest that the glacier tourism industry can reduce its vulnerability to climate change through increased collaboration between tourism operators and climate and tourism researchers.
{"title":"A review of melting ice adaptation strategies in the glacier tourism context","authors":"Emmanuel Salim, L. Ravanel, P. Deline, C. Gauchon","doi":"10.1080/15022250.2021.1879670","DOIUrl":"https://doi.org/10.1080/15022250.2021.1879670","url":null,"abstract":"ABSTRACT Globally, tourism is being deeply impacted by glacial retreat caused by climate change. However, research on stakeholders’ adaptation to climatic change and its threat to the industry on tourism niche is currently inadequate. Thus, through a literature review of 61 glacier peer-reviewed papers, this paper highlights the advancement in research on glacier tourism and provides some basis for understanding stakeholders’ adaptation strategies to climate change. The review shows that glacier tourism research publications increased between 2015 and 2020. It also identifies some impacts of climate change on the glacier tourism industry as well as 27 adaptation strategies to climatic change, which are classified under seven main themes: changes to access, activities, tourism planning, educational activities, temporal substitutions, spatial substitutions, and glacier shrinkage attenuation. We discuss the relevance of the resilience concept in the tourism industry and recommend that tourists’ experiences should be enhanced by applying the findings of research on tourists’ motivations and landscape perception and developing more adaptation-oriented research. The findings suggest that the glacier tourism industry can reduce its vulnerability to climate change through increased collaboration between tourism operators and climate and tourism researchers.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1879670","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48261649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-31DOI: 10.1080/15022250.2021.1879671
A. Merkel, Filippa Säwe, C. Fredriksson
ABSTRACT The article addresses the broader relationships between seaweed and algae as a marine resource, destination development, and sustainability. In many European countries, an industry around seaweed has emerged, ranging from high-end restaurants that provide their customers with local, seasonal and sustainable ingredients, to entrepreneurs offering “harvest your own seaweed”-tours. In this explorative study, we focus on different ways of experiencing this marine resource in a Swedish context, to better understand its economic and social potential. Taking a consumer perspective, we investigate through an online questionnaire and reviews from an online consumer-to-consumer travel-planning portal how seaweed and algae are validated. By exploring people's notions, the aim is to understand the potential and value of this marine resource better. Where is seaweed encountered and enjoyed? How is it used? What is experienced to be valuable about this resource? We identify possibilities for utilizing algae and seaweed in order to foster future business opportunities for local communities, as well as to integrate the resource more in our society. We show how algae and seaweed are experienced in diverse settings and dimensions, such as at home, while being a tourist, as part of everyday life, as a special treat, within nature, and as food.
{"title":"The seaweed experience: exploring the potential and value of a marine resource","authors":"A. Merkel, Filippa Säwe, C. Fredriksson","doi":"10.1080/15022250.2021.1879671","DOIUrl":"https://doi.org/10.1080/15022250.2021.1879671","url":null,"abstract":"ABSTRACT The article addresses the broader relationships between seaweed and algae as a marine resource, destination development, and sustainability. In many European countries, an industry around seaweed has emerged, ranging from high-end restaurants that provide their customers with local, seasonal and sustainable ingredients, to entrepreneurs offering “harvest your own seaweed”-tours. In this explorative study, we focus on different ways of experiencing this marine resource in a Swedish context, to better understand its economic and social potential. Taking a consumer perspective, we investigate through an online questionnaire and reviews from an online consumer-to-consumer travel-planning portal how seaweed and algae are validated. By exploring people's notions, the aim is to understand the potential and value of this marine resource better. Where is seaweed encountered and enjoyed? How is it used? What is experienced to be valuable about this resource? We identify possibilities for utilizing algae and seaweed in order to foster future business opportunities for local communities, as well as to integrate the resource more in our society. We show how algae and seaweed are experienced in diverse settings and dimensions, such as at home, while being a tourist, as part of everyday life, as a special treat, within nature, and as food.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1879671","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44756106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-28DOI: 10.1080/15022250.2021.1877192
Dennis Grauslund, Anna Hammershøy
ABSTRACT This study investigates patterns of coopetition in a merged tourism destination in North Denmark, where three towns are in focus. This is done using a mixed-method synergistic social network analysis (SSNA) to measure tourism actor network characteristics and qualitatively analyse informal network coopetition within and between towns. The findings show that coopetition takes place on two levels, and the patterns are defined as passive, reactive, and proactive. The actors in the three towns show different motivations to engage in coopetitive relationships, co-location being an important factor. Recommendations to support coopetition in new merging destinations are provided.
{"title":"Patterns of network coopetition in a merged tourism destination","authors":"Dennis Grauslund, Anna Hammershøy","doi":"10.1080/15022250.2021.1877192","DOIUrl":"https://doi.org/10.1080/15022250.2021.1877192","url":null,"abstract":"ABSTRACT This study investigates patterns of coopetition in a merged tourism destination in North Denmark, where three towns are in focus. This is done using a mixed-method synergistic social network analysis (SSNA) to measure tourism actor network characteristics and qualitatively analyse informal network coopetition within and between towns. The findings show that coopetition takes place on two levels, and the patterns are defined as passive, reactive, and proactive. The actors in the three towns show different motivations to engage in coopetitive relationships, co-location being an important factor. Recommendations to support coopetition in new merging destinations are provided.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1877192","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45627400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-28DOI: 10.1080/15022250.2021.1879669
G. Phi, Ted Waldesten
ABSTRACT Education for sustainability (EfS) in the hospitality sector is increasingly recognised as one of the driving forces for sustainable development. One way of fostering sustainability in the hospitality industry is through sustainability hackathons, which are intensive events focusing on “hacking” new sustainability ideas. This paper critically explores how the hospitality industry designs and executes sustainability hackathons within the context of EfS. An exploratory case study was conducted on the Scandic Hotels chain. Data utilised including both relevant reports and in-depth interviews with the highest level of management of Scandic. The execution of the sustainability hackathon illuminates how value-based education, creative problem-solving and co-opetition were critical aspects to foster EfS in the hospitality industry. Moreover, the hackathon facilitators, i.e. the hotels’ General Managers, were found to play an essential part in shaping the sustainability education and the event’s potential impacts. This paper contributes to expand knowledge on EfS offered by the hospitality industry (as opposed to EfS in formal educational institutions) and make practical recommendations on how sustainability hackathons could be better facilitated by hotel chains.
{"title":"Educating sustainability through hackathons in the hospitality industry: a case study of Scandic hotels","authors":"G. Phi, Ted Waldesten","doi":"10.1080/15022250.2021.1879669","DOIUrl":"https://doi.org/10.1080/15022250.2021.1879669","url":null,"abstract":"ABSTRACT Education for sustainability (EfS) in the hospitality sector is increasingly recognised as one of the driving forces for sustainable development. One way of fostering sustainability in the hospitality industry is through sustainability hackathons, which are intensive events focusing on “hacking” new sustainability ideas. This paper critically explores how the hospitality industry designs and executes sustainability hackathons within the context of EfS. An exploratory case study was conducted on the Scandic Hotels chain. Data utilised including both relevant reports and in-depth interviews with the highest level of management of Scandic. The execution of the sustainability hackathon illuminates how value-based education, creative problem-solving and co-opetition were critical aspects to foster EfS in the hospitality industry. Moreover, the hackathon facilitators, i.e. the hotels’ General Managers, were found to play an essential part in shaping the sustainability education and the event’s potential impacts. This paper contributes to expand knowledge on EfS offered by the hospitality industry (as opposed to EfS in formal educational institutions) and make practical recommendations on how sustainability hackathons could be better facilitated by hotel chains.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1879669","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45325113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-24DOI: 10.1080/15022250.2021.1877191
John Armbrecht
ABSTRACT Understanding consumer experiences constitutes a central interest for event and destination managers. This study applies event quality incorporating affective and cognitive aspects of event experiences as a measure of the event experience. The measure is used to predict perceived value, satisfaction and behavioural intentions. The article contributes with a deeper understanding of how to measure and assess event attendees’ experiences in terms of affective and cognitive components in order to forecast event consumers’ behavioural intentions. The importance and mediating role of perceived value and satisfaction are tested. The conclusions stress the significance of affective aspects of experiences in understanding perceived value of experiences. A broader approach to the event experience is promising within an event, tourism and destination management perspective when developing existing and new event concepts as well as event portfolios.
{"title":"Event quality, perceived value, satisfaction and behavioural intentions in an event context","authors":"John Armbrecht","doi":"10.1080/15022250.2021.1877191","DOIUrl":"https://doi.org/10.1080/15022250.2021.1877191","url":null,"abstract":"ABSTRACT Understanding consumer experiences constitutes a central interest for event and destination managers. This study applies event quality incorporating affective and cognitive aspects of event experiences as a measure of the event experience. The measure is used to predict perceived value, satisfaction and behavioural intentions. The article contributes with a deeper understanding of how to measure and assess event attendees’ experiences in terms of affective and cognitive components in order to forecast event consumers’ behavioural intentions. The importance and mediating role of perceived value and satisfaction are tested. The conclusions stress the significance of affective aspects of experiences in understanding perceived value of experiences. A broader approach to the event experience is promising within an event, tourism and destination management perspective when developing existing and new event concepts as well as event portfolios.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1877191","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43805385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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