Pub Date : 2021-08-08DOI: 10.1080/15022250.2020.1860814
Heidi Pokki, J. Pellikka, P. Eskelinen, Pentti Moilanen
ABSTRACT Understanding relevant subgroupings, among local and traveling recreational fishers, is critical for the tourism sector and fisheries managers. Subgroups may notably differ in fishing activity styles, commitment, traveling across provinces and demand for fishing activities. We analyzed survey data originally collected from registered Finnish recreational fishers in 2018. The reported number of fishing days and methods were used to construct profiles. Separate travel cost models were then fitted to explain factors associating with recreational fishing activities in the main fishing provinces, using the variety of cost, demographics, and profile as explanatory variables. The recreational use value of a fishing day and the total recreational use value of fishing in Finland were estimated. The most attractive province, Lapland, received the highest number of visiting fishers, and highest use value per fishing day. Active anglers spent more days fishing in Finland in general and in Lapland than other profiles. Active generalists were more frequent fishers in Southern Savonia and in marine areas than other profiles. The most common fishing destination for Finnish recreational fishers was their own residential province. These findings help fishery managers identify the most potential areas for improving fishing opportunities and to predict changes in visitation behavior.
{"title":"Regional fishing site preferences of subgroups of Finnish recreational fishers","authors":"Heidi Pokki, J. Pellikka, P. Eskelinen, Pentti Moilanen","doi":"10.1080/15022250.2020.1860814","DOIUrl":"https://doi.org/10.1080/15022250.2020.1860814","url":null,"abstract":"ABSTRACT Understanding relevant subgroupings, among local and traveling recreational fishers, is critical for the tourism sector and fisheries managers. Subgroups may notably differ in fishing activity styles, commitment, traveling across provinces and demand for fishing activities. We analyzed survey data originally collected from registered Finnish recreational fishers in 2018. The reported number of fishing days and methods were used to construct profiles. Separate travel cost models were then fitted to explain factors associating with recreational fishing activities in the main fishing provinces, using the variety of cost, demographics, and profile as explanatory variables. The recreational use value of a fishing day and the total recreational use value of fishing in Finland were estimated. The most attractive province, Lapland, received the highest number of visiting fishers, and highest use value per fishing day. Active anglers spent more days fishing in Finland in general and in Lapland than other profiles. Active generalists were more frequent fishers in Southern Savonia and in marine areas than other profiles. The most common fishing destination for Finnish recreational fishers was their own residential province. These findings help fishery managers identify the most potential areas for improving fishing opportunities and to predict changes in visitation behavior.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2020.1860814","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43637484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-08DOI: 10.1080/15022250.2021.1955739
C. Hall
ABSTRACT Recreational fishing is a major tourism activity and is integral to the “Blue economy”. Despite having high rates of participation and it being an important economic activity, especially in coastal, lacustrine and riverine areas, there is relatively little research on its various tourism dimensions, including its role in branding and marketing. This paper provides an introductory context for the first special issue on tourism and fishing in a tourism and hospitality journal. The introduction defines the subject area and highlights the main research themes, including the growing awareness of recreational fishing’s impacts on the environment as well as the increasingly contested relationship with commercial fishing. Areas for future research are identified with the need for students of tourism and hospitality to address the subject becoming of increasing importance given not only its economic significance but the growing threats of climate and environmental change and overfishing on the world’s oceans and wild fish stocks.
{"title":"Tourism and fishing","authors":"C. Hall","doi":"10.1080/15022250.2021.1955739","DOIUrl":"https://doi.org/10.1080/15022250.2021.1955739","url":null,"abstract":"ABSTRACT Recreational fishing is a major tourism activity and is integral to the “Blue economy”. Despite having high rates of participation and it being an important economic activity, especially in coastal, lacustrine and riverine areas, there is relatively little research on its various tourism dimensions, including its role in branding and marketing. This paper provides an introductory context for the first special issue on tourism and fishing in a tourism and hospitality journal. The introduction defines the subject area and highlights the main research themes, including the growing awareness of recreational fishing’s impacts on the environment as well as the increasingly contested relationship with commercial fishing. Areas for future research are identified with the need for students of tourism and hospitality to address the subject becoming of increasing importance given not only its economic significance but the growing threats of climate and environmental change and overfishing on the world’s oceans and wild fish stocks.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1955739","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49197094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-19DOI: 10.1080/15022250.2021.1955738
H. S. Løvoll, O. Einang
ABSTRACT The professional nature guiding industry has become increasingly interested in the term “transparent guiding.” However, the interpretation of the term in practical guide work is basically experiential and lacks a theoretical foundation. The concept carries the potential to describe the complex competencies needed for a nature guide to succeed. Through analytic and reflexive autoethnography based on decades of guide experience and supplemented by a focus group interview with guides, this paper discusses best practices for transparent guiding. The findings have implications for the development of guide theory, as well as for the practical education of nature guides.
{"title":"Transparent guiding: contributions to theory of nature guide practice","authors":"H. S. Løvoll, O. Einang","doi":"10.1080/15022250.2021.1955738","DOIUrl":"https://doi.org/10.1080/15022250.2021.1955738","url":null,"abstract":"ABSTRACT The professional nature guiding industry has become increasingly interested in the term “transparent guiding.” However, the interpretation of the term in practical guide work is basically experiential and lacks a theoretical foundation. The concept carries the potential to describe the complex competencies needed for a nature guide to succeed. Through analytic and reflexive autoethnography based on decades of guide experience and supplemented by a focus group interview with guides, this paper discusses best practices for transparent guiding. The findings have implications for the development of guide theory, as well as for the practical education of nature guides.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1955738","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45432637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-23DOI: 10.1080/15022250.2021.1946845
Riina Iloranta, R. Komppula
This study explores service providers’ perceptions of the luxury tourist experience as a product and its challenges in Finland. To examine the essence of this product, eleven narrative interviews with service providers were analyzed. The findings indicate that service providers facilitate prerequisites for a luxury experience based on the customer’s needs and motivations which may add meaningfulness. The aim is to make the customer feel special by recognizing the different value expectations of the customer. The Finnish luxury tourist experience aims to provide hedonic or eudaimonic wellbeing experiences, in which activities in nature and encounters with people create intrinsic customer value, and the customer’s active participation leads to experiential value. Furthermore, as the context of the experience is a non-commercial one where commercial aspects of the luxury product are combined with the experience, the possibility to gain prudential value may be present. The study suggests that the contemporary luxury tourist experience product can be based on different experiential value elements than those experiences enjoyed in traditional luxury destinations. Furthermore, the study supports the view that luxury services should be seen as a continuum.
{"title":"Service providers’ perspective on the luxury tourist experience as a product","authors":"Riina Iloranta, R. Komppula","doi":"10.1080/15022250.2021.1946845","DOIUrl":"https://doi.org/10.1080/15022250.2021.1946845","url":null,"abstract":"This study explores service providers’ perceptions of the luxury tourist experience as a product and its challenges in Finland. To examine the essence of this product, eleven narrative interviews with service providers were analyzed. The findings indicate that service providers facilitate prerequisites for a luxury experience based on the customer’s needs and motivations which may add meaningfulness. The aim is to make the customer feel special by recognizing the different value expectations of the customer. The Finnish luxury tourist experience aims to provide hedonic or eudaimonic wellbeing experiences, in which activities in nature and encounters with people create intrinsic customer value, and the customer’s active participation leads to experiential value. Furthermore, as the context of the experience is a non-commercial one where commercial aspects of the luxury product are combined with the experience, the possibility to gain prudential value may be present. The study suggests that the contemporary luxury tourist experience product can be based on different experiential value elements than those experiences enjoyed in traditional luxury destinations. Furthermore, the study supports the view that luxury services should be seen as a continuum.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1946845","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47259682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-05DOI: 10.1080/15022250.2021.1936625
Laura Altin, R. Ahas, Siiri Silm, Erki Saluveer
ABSTRACT Event tourism is a rapidly growing phenomenon. Increasing numbers of events are being attended by international travellers. In this paper, we use mobile positioning data (call detail records (CDR)) to focus on visits made to Estonia over the period 2006–2013. The aim is to compare the characteristics of visits to megastar concerts with visits to other events (entertainment events, festivals, and sporting events) and regular visits. The dataset consists of 853,013 visits by 497,038 visitors. The results show a correlation between the distance travelled by an individual and the likelihood of attending a megastar concert. Visitors to megastar concerts are more likely to come from neighbouring countries and to spend less time in a destination than visitors to other events or regular visitors. The geography of visits to megastar concerts differs from that of other types of visits; on average, visitors to megastar concerts travel less within Estonia than other groups of visitors. These results indicate that the hosting of this type of event helps to diversify the supply of tourism in Estonia. It is also clear that mobile positioning data are a valuable source in studies of event tourism.
{"title":"Megastar concerts in tourism: a study using mobile phone data","authors":"Laura Altin, R. Ahas, Siiri Silm, Erki Saluveer","doi":"10.1080/15022250.2021.1936625","DOIUrl":"https://doi.org/10.1080/15022250.2021.1936625","url":null,"abstract":"ABSTRACT Event tourism is a rapidly growing phenomenon. Increasing numbers of events are being attended by international travellers. In this paper, we use mobile positioning data (call detail records (CDR)) to focus on visits made to Estonia over the period 2006–2013. The aim is to compare the characteristics of visits to megastar concerts with visits to other events (entertainment events, festivals, and sporting events) and regular visits. The dataset consists of 853,013 visits by 497,038 visitors. The results show a correlation between the distance travelled by an individual and the likelihood of attending a megastar concert. Visitors to megastar concerts are more likely to come from neighbouring countries and to spend less time in a destination than visitors to other events or regular visitors. The geography of visits to megastar concerts differs from that of other types of visits; on average, visitors to megastar concerts travel less within Estonia than other groups of visitors. These results indicate that the hosting of this type of event helps to diversify the supply of tourism in Estonia. It is also clear that mobile positioning data are a valuable source in studies of event tourism.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1936625","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48925001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-27DOI: 10.1080/15022250.2021.1921021
Fabrice Sorin, U. Sivarajah
ABSTRACT The circular economy is gaining momentum in corporate circles and European economic policies. However, its relevance and applicability to service dominated industries, such as tourism and hospitality, is poorly researched. This study investigates Scandinavian hotel operators’ understanding of the circular economy, its drivers, enablers, barriers, and value creation potential. This exploratory study gathers feedback from ten Scandinavian hotel chains managers and proposes a circular economy applicability framework to test the concept’s relevance to hotel operators. The research findings highlight respondents’ interest and expose introductory to intermediate level of understanding of the circular economy. Conditional to specific enabling levers, the research confirms the applicability and value creation potential of the circular economy to hotel operators. The research provides hotel operators with recommendations on circular economy value creation opportunities, deployment pathways and suggests future research directions.
{"title":"Exploring Circular economy in the hospitality industry: empirical evidence from Scandinavian hotel operators","authors":"Fabrice Sorin, U. Sivarajah","doi":"10.1080/15022250.2021.1921021","DOIUrl":"https://doi.org/10.1080/15022250.2021.1921021","url":null,"abstract":"ABSTRACT The circular economy is gaining momentum in corporate circles and European economic policies. However, its relevance and applicability to service dominated industries, such as tourism and hospitality, is poorly researched. This study investigates Scandinavian hotel operators’ understanding of the circular economy, its drivers, enablers, barriers, and value creation potential. This exploratory study gathers feedback from ten Scandinavian hotel chains managers and proposes a circular economy applicability framework to test the concept’s relevance to hotel operators. The research findings highlight respondents’ interest and expose introductory to intermediate level of understanding of the circular economy. Conditional to specific enabling levers, the research confirms the applicability and value creation potential of the circular economy to hotel operators. The research provides hotel operators with recommendations on circular economy value creation opportunities, deployment pathways and suggests future research directions.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1921021","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47558008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-27DOI: 10.1080/15022250.2021.1921020
Jesper Manniche, Karin Topsoe Larsen, R. Broegaard
ABSTRACT Despite being classified as a service sector, producing immaterial services, tourism relies on huge quantities and flows of exhaustible natural resources and largely reflects a linear take-make-dispose production model. In recent years, the concept of the circular economy (CE) and its restorative and regenerative principles for production and consumption, has attracted growing attention among businesses, policy makers and researchers. While the concept of sustainability increasingly is applied in tourism research, the implications of CE in tourism have not received much attention. This paper argues that CE offers great potentials as an integrative and instructive framework for encouraging more sustainable tourism practices. It introduces, theoretically, CE in a broader socio-technical transition perspective, explores tourism as the specific context for application and provides an empirical example of a Danish hotel, inspired by a pragmatic circular business model. The paper also argues that tourism, due to its close host–guest relationships, potentially holds transformative potentials beyond how CE has been used in other fields. The paper thereby contributes to research debates about the transformative power of tourism.
{"title":"The circular economy in tourism: transition perspectives for business and research","authors":"Jesper Manniche, Karin Topsoe Larsen, R. Broegaard","doi":"10.1080/15022250.2021.1921020","DOIUrl":"https://doi.org/10.1080/15022250.2021.1921020","url":null,"abstract":"ABSTRACT Despite being classified as a service sector, producing immaterial services, tourism relies on huge quantities and flows of exhaustible natural resources and largely reflects a linear take-make-dispose production model. In recent years, the concept of the circular economy (CE) and its restorative and regenerative principles for production and consumption, has attracted growing attention among businesses, policy makers and researchers. While the concept of sustainability increasingly is applied in tourism research, the implications of CE in tourism have not received much attention. This paper argues that CE offers great potentials as an integrative and instructive framework for encouraging more sustainable tourism practices. It introduces, theoretically, CE in a broader socio-technical transition perspective, explores tourism as the specific context for application and provides an empirical example of a Danish hotel, inspired by a pragmatic circular business model. The paper also argues that tourism, due to its close host–guest relationships, potentially holds transformative potentials beyond how CE has been used in other fields. The paper thereby contributes to research debates about the transformative power of tourism.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1921020","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47583434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-27DOI: 10.1080/15022250.2021.1927828
Consuelo Griggio, Anette Oxenswärdh
ABSTRACT The Swedish island of Gotland in the Baltic Sea is a well-known tourist destination, visited annually by almost 2 million tourists. Among the different types of accommodation available to visitors, Bed and Breakfast (B&B) on the Airbnb platform have become very popular. This exploratory study discusses how the human capital of some B&B lifestyle entrepreneurs affects their plans and practices of sustainability. Human capital theory (Becker, G. (1964). Human Capital. The University of Chicago Press.) is discussed by intersecting it with a sociological perspective represented by the two main Bordieuan forms of capital, namely cultural and social capital (1986 and 1992). The research is based on data collected between June 2017 and October 2020 through semi-structured interviews and field observation of fourteen rural B&B lifestyle entrepreneurs listed on Airbnb. Results show that participants’ cultural capital is high and constantly developing through the acquisition of new knowledge on sustainable measures that can be applied to their businesses. Their current social capital in Gotland, on the other hand, is still quite underdeveloped.
{"title":"Human capital and sustainability challenges for Airbnb Bed and Breakfast lifestyle entrepreneurs","authors":"Consuelo Griggio, Anette Oxenswärdh","doi":"10.1080/15022250.2021.1927828","DOIUrl":"https://doi.org/10.1080/15022250.2021.1927828","url":null,"abstract":"ABSTRACT The Swedish island of Gotland in the Baltic Sea is a well-known tourist destination, visited annually by almost 2 million tourists. Among the different types of accommodation available to visitors, Bed and Breakfast (B&B) on the Airbnb platform have become very popular. This exploratory study discusses how the human capital of some B&B lifestyle entrepreneurs affects their plans and practices of sustainability. Human capital theory (Becker, G. (1964). Human Capital. The University of Chicago Press.) is discussed by intersecting it with a sociological perspective represented by the two main Bordieuan forms of capital, namely cultural and social capital (1986 and 1992). The research is based on data collected between June 2017 and October 2020 through semi-structured interviews and field observation of fourteen rural B&B lifestyle entrepreneurs listed on Airbnb. Results show that participants’ cultural capital is high and constantly developing through the acquisition of new knowledge on sustainable measures that can be applied to their businesses. Their current social capital in Gotland, on the other hand, is still quite underdeveloped.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1927828","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45703433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-24DOI: 10.1080/15022250.2021.1921022
S. Stensland, Mehmet Mehmetoglu, Åste Sætre Liberg, Ø. Aas
ABSTRACT For many Nordic winter destinations attracting customers in the summer is a challenge. Angling is one of the summer activities that can help develop year-round tourism at a destination. Knowing which factors influence angling destination loyalty and how to manage these factors for different market segments is therefore important. We investigated how destination image, place attachment and satisfaction influenced anglers’ destination loyalty through a structural equation model. Data are from a survey of 379 tourist anglers at the popular winter destination Trysil in southeast Norway. Our results show that increasing loyalty to an angling destination managers and tourism development actors can foremost influence the image and satisfaction level of anglers. This could be done through information campaigns to anglers combined with improving angling quality. On a larger area like in Trysil one should manage for diversity in regulations to avoid marginalizing certain angler groups and create conflicts.
{"title":"Angling destination loyalty – A structural model approach of freshwater anglers in Trysil, Norway","authors":"S. Stensland, Mehmet Mehmetoglu, Åste Sætre Liberg, Ø. Aas","doi":"10.1080/15022250.2021.1921022","DOIUrl":"https://doi.org/10.1080/15022250.2021.1921022","url":null,"abstract":"ABSTRACT For many Nordic winter destinations attracting customers in the summer is a challenge. Angling is one of the summer activities that can help develop year-round tourism at a destination. Knowing which factors influence angling destination loyalty and how to manage these factors for different market segments is therefore important. We investigated how destination image, place attachment and satisfaction influenced anglers’ destination loyalty through a structural equation model. Data are from a survey of 379 tourist anglers at the popular winter destination Trysil in southeast Norway. Our results show that increasing loyalty to an angling destination managers and tourism development actors can foremost influence the image and satisfaction level of anglers. This could be done through information campaigns to anglers combined with improving angling quality. On a larger area like in Trysil one should manage for diversity in regulations to avoid marginalizing certain angler groups and create conflicts.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1921022","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45991629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-21DOI: 10.1080/15022250.2021.1927829
Ove Oklevik, G. Kwiatkowski, H. Preuss, A. Kurdyś-Kujawska
ABSTRACT This paper aims to advance the understanding of the experience-satisfaction relationship and the impact of the event context on such a relationship. In particular, there is an interplay between four dimensions of experience (i.e. affective, cognitive, physical, and novel) and satisfaction. The current study builds upon a primary dataset consisting of 1599 responses obtained from visitors attending two leisure activities, namely, a sport event and a music festival in Norway. The results show that the four experience dimensions’ direct effects on satisfaction differ between the two types of activities. The impact of affective engagement on satisfaction is significantly higher at the music festival than at the sport event, and the impact of cognitive engagement on satisfaction is significant at the sport event but not at the music festival. This paper highlights the importance of carefully managing events and festival engagement profiles to improve visitor satisfaction. Furthermore, it contributes to the literature by showing that the values assigned by respondents to cognitive, physical, and novel engagement differ significantly between sport events and music festivals and are contextually dependent.
{"title":"Contextual engagement in event visitors’ experience and satisfaction","authors":"Ove Oklevik, G. Kwiatkowski, H. Preuss, A. Kurdyś-Kujawska","doi":"10.1080/15022250.2021.1927829","DOIUrl":"https://doi.org/10.1080/15022250.2021.1927829","url":null,"abstract":"ABSTRACT This paper aims to advance the understanding of the experience-satisfaction relationship and the impact of the event context on such a relationship. In particular, there is an interplay between four dimensions of experience (i.e. affective, cognitive, physical, and novel) and satisfaction. The current study builds upon a primary dataset consisting of 1599 responses obtained from visitors attending two leisure activities, namely, a sport event and a music festival in Norway. The results show that the four experience dimensions’ direct effects on satisfaction differ between the two types of activities. The impact of affective engagement on satisfaction is significantly higher at the music festival than at the sport event, and the impact of cognitive engagement on satisfaction is significant at the sport event but not at the music festival. This paper highlights the importance of carefully managing events and festival engagement profiles to improve visitor satisfaction. Furthermore, it contributes to the literature by showing that the values assigned by respondents to cognitive, physical, and novel engagement differ significantly between sport events and music festivals and are contextually dependent.","PeriodicalId":47630,"journal":{"name":"Scandinavian Journal of Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2021-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15022250.2021.1927829","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42995984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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