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Innovation as a driver of business tourism competitiveness 创新是商务旅游竞争力的驱动力
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-13 DOI: 10.1108/tr-06-2023-0427
Sergio Jesus Teixeira, Joao Matos Ferreira, António Almeida

Purpose

The purpose of this study involves analysing the factors of and barriers to innovation and their respective impacts (directly and indirectly) on the competitiveness of both destination and their host companies.

Design/methodology/approach

Based on primary data collected by questionnaire from a sample of 119 companies operating in the tourism sector in the autonomous region of Madeira (Portugal), the authors applied a quantitative methodology with recourse to econometric models and multiple linear regression.

Findings

Comprehensive results based on a conceptual model are obtained through the analysis of competitiveness tourism-based and innovation factors. The study identifies and empirically tests the existing and underlying relationships between innovation (factors and barriers) as the means of leveraging the competitiveness of destinations and their companies.

Originality/value

The results hold important theoretical and practical implications contributing towards innovation for competitiveness and filling a shortcoming identified in the literature.

本研究的目的是分析创新的因素和障碍,以及它们各自对目的地及其所在公司竞争力的影响(直接和间接影响)。设计/方法/途径作者通过问卷调查收集了葡萄牙马德拉自治区旅游行业 119 家公司的原始数据,并在此基础上采用了定量方法,利用计量经济学模型和多元线性回归。该研究确定并实证检验了创新(因素和障碍)之间的现有关系和潜在关系,并将其作为提高旅游目的地及其公司竞争力的手段。
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引用次数: 0
Social capital and consumer co-creation behaviors on tourism social media: the mediating role of psychological ownership 社会资本与消费者在旅游社交媒体上的共同创造行为:心理所有权的中介作用
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-13 DOI: 10.1108/tr-11-2023-0808
Xue Yang

Purpose

Consumer co-creation is a relational process through which consumers’ experiences, resources and knowledge are exchanged. This study aims to investigate the indirect effects of social capital on consumer co-creation behaviors, especially citizenship behaviors, through psychological ownership.

Design/methodology/approach

A survey was designed to measure social network, trust and shared vision, psychological ownership and citizenship behaviors; it was completed by 527 users of the Ctrip. Using data from the survey, a PLS model was constructed to depict the relationships between the key variables.

Findings

The results showed psychological ownership mediated the relationship between social capital and citizenship behaviors. Specifically, the chain-mediating effects of social capital dimensions (i.e. social network, shared vision and trust) on citizenship behaviors through psychological ownership were validated.

Practical implications

The rise of social media as a platform for consumer co-creation calls for a fundamental rethinking of traditional approaches to collaboration between companies and consumers. This study offers several suggestions for tourism companies to better engage with consumers on social media platforms.

Originality/value

This study extends current research by introducing social capital theory as a theoretical foundation for exploring tourism social media and determining the mediating role of psychological ownership between social capital and citizenship behaviors.

目的消费者共同创造是一个关系过程,通过这一过程,消费者的经验、资源和知识得以交换。本研究旨在探讨社会资本通过心理所有权对消费者共创行为,尤其是公民行为的间接影响。设计/方法/途径设计了一项调查,测量携程网 527 名用户的社会网络、信任和共同愿景、心理所有权和公民行为。结果表明,心理所有权在社会资本与公民行为之间起到了中介作用。具体而言,社会资本维度(即社会网络、共同愿景和信任)通过心理所有权对公民行为的连锁中介效应得到了验证。本研究为旅游公司在社交媒体平台上更好地与消费者互动提供了一些建议。本研究通过引入社会资本理论作为探索旅游社交媒体的理论基础,并确定心理所有权在社会资本和公民行为之间的中介作用,从而扩展了当前的研究。
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引用次数: 0
Experimental design for sustainable tourism: a horizon 2050 paper 可持续旅游业的实验设计:地平线 2050 文件
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-13 DOI: 10.1108/tr-12-2023-0867
Huan Huang, Xi Yu Leung

Purpose

This paper aims to uncover the insights derived from past experimental studies in promoting sustainable tourism. It also advocates for leveraging future experimental designs to position tourism as a catalyst for positive change toward sustainable development goals.

Design/methodology/approach

A review of previous literature examines the contributions of experimental design in both tourist studies and employee studies within the tourism fields.

Findings

Previous experimental studies have explored effective methods shaping tourists’ sustainable behaviors and management strategies contributing to employees’ decent work. The importance of integrating digital technology in these interventions is highlighted. A future research agenda encompassing three dimensions – technological progress, theory development and practical implications and research design – is proposed to leverage experimental studies for fostering sustainable development within the tourism industry.

Originality/value

This study, through a comprehensive review, highlights the significant impacts of previous experimental studies on encouraging responsible consumption among tourists and championing improved working conditions for employees. It underscores the necessity for enhanced experimental design, which should integrate theoretical frameworks and prioritize technological innovations to address real-world challenges. These improvements are crucial for advancing the tourism industry toward greater sustainability.

目的 本文旨在揭示从过去促进可持续旅游业的实验研究中获得的启示。研究结果以往的实验研究探索了塑造游客可持续行为的有效方法和促进员工体面工作的管理策略。强调了在这些干预措施中整合数字技术的重要性。本研究通过全面回顾,强调了以往实验研究对鼓励游客负责任消费和倡导改善员工工作条件的重大影响。它强调了加强实验设计的必要性,实验设计应整合理论框架并优先考虑技术创新,以应对现实世界的挑战。这些改进对于推动旅游业实现更大的可持续性至关重要。
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引用次数: 0
Developments and implications of tourism information technology: a horizon 2050 paper 旅游信息技术的发展和影响:2050 年展望文件
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-08 DOI: 10.1108/tr-12-2023-0846
Rob Law, Sirong Chen
<h3>Purpose</h3><p>This study aims to provide an overview of the development of tourism information technology from a macro perspective of the chronological lineage of tourism and information technology from its origins to the present. This study also explores the progression of tourism information technology, its implications and its future directions based on a macro environmental analysis framework comprising political, economic, social, technological, environmental and legal perspectives.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>This study serves as a valuable connection between theoretical knowledge and practical application, combining the experiences of academic researchers and industry practitioners to thoroughly examine the progress and developments in tourism information technology. This research also identifies critical points in the domain to provide a unified and comprehensive explanation that aligns with the current research findings.</p><!--/ Abstract__block --><h3>Findings</h3><p>This research reveals the continuous timeline of tourism and information technology development. It discusses the origins, progress and interactions of tourism and information technology, revealing the structural political, economic, social, technological, environmental and legal drivers of tourism information technology. This paper also presents suggestions for future agendas on the basis of a compendium and outlook of influences and implications for the domain.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>Findings of this study set the foundation for a comprehensive analysis of the transformative influence of information technology on tourism and provide a contextual framework and insightful future agenda guide for subsequent academic and industry exploration and analysis of tourism information technology.</p><!--/ Abstract__block --><h3>研究目的</h3><p>本文从宏观视角回顾了旅游信息技术从起源至今的发展历程。研究基于政治、经济、社会、技术、环境和法律 维度的综合环境分析框架, 探讨了旅游信息技术的发展、影响和未来方向。</p><!--/ Abstract__block --><h3>研究设计/方法论</h3><p>本研究构建了理论知识和实际应用之间的重要纽带, 结合学术研究人员和行业从业者的经验, 深入审视了旅游信息技术的进展和发展。它还确定了该领域的关键要点, 以提供一个与现有研究成果相互呼应的统一且全面的解释。</p><!--/ Abstract__block --><h3>研究发现</h3><p>这项研究揭示了旅游和信息技术发展的连续时间线进程, 讨论了旅游和信息技术的起源、进展和互动, 揭示了政治、经济、社会、技术、环境和法律驱动因素对旅游信息技术的结构性影响。本文还在对该领域的影响和启示进行梳理和展望的基础上, 提出了关于未来议程的建议。</p><!--/ Abstract__block --><h3>原创性/价值</h3><p>本研究的结果为全面分析信息技术对旅游的变革性影响奠定了基础, 并为学界和业界后续对旅游信息技术的探索和分析提供了背景框架和具有洞察力的未来议程指南。</p><!--/ Abstract__block --><h3>Propósito</h3><p>Esta investigación ofrece una visión general del desarrollo de la tecnología de la información turística desde una perspectiva macro de la evolución cronológica del turismo y la tecnología de la información desde sus orígenes hasta la actualidad. Explora el progreso de la tecnología de la información turística, sus implicaciones y sus futuras direcciones basándose en un marco de análisis macroambiental que comprende perspectivas políticas, económicas, sociales, tecnológicas, medioambientales
目的 本研究旨在从宏观角度概述旅游信息技术的发展情况,即旅游和信息技术从起源到现在的时间脉络。本研究还基于由政治、经济、社会、技术、环境和法律等视角组成的宏观环境分析框架,探讨了旅游信息技术的进展、影响及其未来发展方向。 设计/方法/途径 本研究是理论知识与实际应用之间的重要纽带,结合了学术研究人员和行业从业人员的经验,深入研究了旅游信息技术的进展和发展。本研究还确定了该领域的关键点,以提供与当前研究成果相一致的统一而全面的解释。本研究揭示了旅游业和信息技术发展的连续时间轴,讨论了旅游业和信息技术的起源、进展和互动,揭示了旅游业信息技术的政治、经济、社会、技术、环境和法律结构性驱动因素。原创性/价值本研究的发现为全面分析信息技术对旅游业的变革性影响奠定了基础,并为后续学术界和业界对旅游信息技术的探索和分析提供了背景框架和具有洞察力的未来议程指南。研究目的本文从宏观视角回顾了旅游信息技术从起源至今的发展历程。研究基于政治、经济、社会、技术、环境和法律 维度的综合环境分析框架,探讨了旅游信息技术的发展、影响和未来方向。 研究设计/方法论本研究构建了理论知识和实际应用之间的重要纽带、结合学术研究人员和行业从业者的经验,深入审视了旅游信息技术的进展和发展。 它还确定了该领域的关键要点, 以提供一个与现有研究成果相互呼应的统一且全面的解释。研究发现这项研究揭示了旅游和信息技术发展的连续时间线进程, 讨论了旅游和信息技术的起源、进展和互动、揭示了政治、经济、社会、技术、环境和法律驱动因素对旅游信息技术的结构性影响。本文还在对该领域的影响和启示进行梳理和展望的基础上, 提出了关于未来议程的建议。原创性/价值本研究的结果为全面分析信息技术对旅游的变革性影响奠定了基础、并为学界和业界后续对旅游信息技术的探索和分析提供了背景框架和具有洞察力的未来议程指南。本研究从旅游和信息技术从起源到今天的时间演变的宏观角度,概述了旅游信息技术的发展。本研究通过结合学术研究人员和行业从业人员的经验,将理论知识和实际应用联系起来,深入研究旅游信息技术的发展和演变。研究结果本研究揭示了旅游业和信息技术发展的连续时间演变过程。它分析了旅游业和信息技术的起源、发展和互动,揭示了旅游业信息技术的政治、经济、社会、技术、环境和法律结构驱动因素。原创性/价值本研究成果为全面分析信息技术对旅游业的变革性影响奠定了基础,并为学术界和业界进一步探索和分析旅游业信息技术提供了背景框架和具有启发性的研究议程指南。
{"title":"Developments and implications of tourism information technology: a horizon 2050 paper","authors":"Rob Law, Sirong Chen","doi":"10.1108/tr-12-2023-0846","DOIUrl":"https://doi.org/10.1108/tr-12-2023-0846","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;This study aims to provide an overview of the development of tourism information technology from a macro perspective of the chronological lineage of tourism and information technology from its origins to the present. This study also explores the progression of tourism information technology, its implications and its future directions based on a macro environmental analysis framework comprising political, economic, social, technological, environmental and legal perspectives.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;This study serves as a valuable connection between theoretical knowledge and practical application, combining the experiences of academic researchers and industry practitioners to thoroughly examine the progress and developments in tourism information technology. This research also identifies critical points in the domain to provide a unified and comprehensive explanation that aligns with the current research findings.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;This research reveals the continuous timeline of tourism and information technology development. It discusses the origins, progress and interactions of tourism and information technology, revealing the structural political, economic, social, technological, environmental and legal drivers of tourism information technology. This paper also presents suggestions for future agendas on the basis of a compendium and outlook of influences and implications for the domain.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Originality/value&lt;/h3&gt;\u0000&lt;p&gt;Findings of this study set the foundation for a comprehensive analysis of the transformative influence of information technology on tourism and provide a contextual framework and insightful future agenda guide for subsequent academic and industry exploration and analysis of tourism information technology.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;研究目的&lt;/h3&gt;\u0000&lt;p&gt;本文从宏观视角回顾了旅游信息技术从起源至今的发展历程。研究基于政治、经济、社会、技术、环境和法律 维度的综合环境分析框架, 探讨了旅游信息技术的发展、影响和未来方向。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;研究设计/方法论&lt;/h3&gt;\u0000&lt;p&gt;本研究构建了理论知识和实际应用之间的重要纽带, 结合学术研究人员和行业从业者的经验, 深入审视了旅游信息技术的进展和发展。它还确定了该领域的关键要点, 以提供一个与现有研究成果相互呼应的统一且全面的解释。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;研究发现&lt;/h3&gt;\u0000&lt;p&gt;这项研究揭示了旅游和信息技术发展的连续时间线进程, 讨论了旅游和信息技术的起源、进展和互动, 揭示了政治、经济、社会、技术、环境和法律驱动因素对旅游信息技术的结构性影响。本文还在对该领域的影响和启示进行梳理和展望的基础上, 提出了关于未来议程的建议。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;原创性/价值&lt;/h3&gt;\u0000&lt;p&gt;本研究的结果为全面分析信息技术对旅游的变革性影响奠定了基础, 并为学界和业界后续对旅游信息技术的探索和分析提供了背景框架和具有洞察力的未来议程指南。&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Propósito&lt;/h3&gt;\u0000&lt;p&gt;Esta investigación ofrece una visión general del desarrollo de la tecnología de la información turística desde una perspectiva macro de la evolución cronológica del turismo y la tecnología de la información desde sus orígenes hasta la actualidad. Explora el progreso de la tecnología de la información turística, sus implicaciones y sus futuras direcciones basándose en un marco de análisis macroambiental que comprende perspectivas políticas, económicas, sociales, tecnológicas, medioambientales","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"26 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140910688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing the carrying capacity for the environmental protection of the ancient artworks of India’s Ajanta caves 评估印度阿姜塔石窟古代艺术品环境保护的承载能力
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-08 DOI: 10.1108/tr-11-2023-0791
Manager Singh, Deepak Anand Gupta, Dr Madhuri Sawant
<h3>Purpose</h3><p>The purpose of this study is to investigate environmental factors impacting Ajanta mural deterioration, assessing global tourism effects and visitor conduct on cave environment and murals. This study recognizes stakeholder roles in conservation, providing data-driven insights to guide institutions like the Archaeological Survey of India. The objective is sustainable tourism practices to balance public access with mural preservation for future generations.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>Over 25 years, Ajanta Caves' visitors doubled, impacting microclimatic conditions for ancient murals. This study assesses visitor impact to establish a regime and determine carrying capacity, considering temperature, humidity and pollution. Challenges arise from quantifying capacity because of variables. This research informs global tourism and heritage conservation, offering methodologies applicable to cultural sites worldwide.</p><!--/ Abstract__block --><h3>Findings</h3><p>This study examines environmental impacts on mural preservation in Ajanta Caves, including humidity, microbial growth, sunlight exposure, air quality and tourist presence. Tourist influx escalates CO<sub>2</sub> levels, directly endangering murals. Concerns about particulate matter, especially during visits, emphasize the need for data-driven decision-making and modern technology use to protect Ajanta Caves' artwork, crucial because of its global significance and tourism-related vulnerabilities.</p><!--/ Abstract__block --><h3>Social implications</h3><p>This study carries substantial social implications with a global resonance. The active engagement of the local community and tourism stakeholders in conserving and promoting the Ajanta Caves fosters empowerment, igniting a sense of pride, ownership and responsibility among residents and ensuring sustainable enjoyment of cultural heritage while safeguarding it for future generations. In addition, there will be socioeconomic benefits to local residents such as employment opportunities as tour operators, tour guides, hospitality staff, artisans and souvenir shopkeepers.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This study integrates art conservation, environmental science, cultural heritage preservation and social aspects to address global tourism challenges. Focusing on a site of worldwide significance, this study offers practical strategies for artwork preservation, tourism management and environmental concerns. These recommendations provide real-world solutions applicable to heritage sites globally, bridging scientific analysis with social and cultural insights.</p><!--/ Abstract__block --><h3>目的</h3><p>本研究调查了影响阿詹塔壁画退化的环境因素, 评估了全球旅游业和游客行为对洞穴环境和壁画的影响。它承认利益相关者在保护中的作用, 为印度考古调查等机构提供数据支撑的见解。目的是实践可持续旅游, 平衡公众进入和供子孙后代使用的壁画保护。</p><!--/ Abstract__block --><h3>设计/方法</h3><p>25年来, 阿詹塔洞穴的游客增加了一倍, 影响了古壁画的小气候条件。该研究评估了游客的影响, 考虑温度、湿度和污染, 建立了一个制度并确定承载能力。量化承载能力的指标面临着挑战。这项研究为全球旅游业和遗产
目的本研究旨在调查影响阿姜塔壁画损毁的环境因素,评估全球旅游业对石窟环境和壁画的影响及游客行为。本研究认识到利益相关者在保护中的作用,为指导印度考古调查局等机构提供以数据为基础的见解。设计/方法/途径25 年来,阿姜塔石窟的游客成倍增加,影响了古代壁画的微气候条件。本研究对游客的影响进行了评估,以建立一种制度并确定承载能力,同时考虑温度、湿度和污染等因素。由于存在各种变数,在量化承载能力方面遇到了挑战。这项研究为全球旅游业和遗产保护提供了信息,并提供了适用于世界各地文化遗址的方法。研究结果这项研究探讨了环境对阿旃陀石窟壁画保存的影响,包括湿度、微生物生长、阳光照射、空气质量和游客的存在。游客的涌入导致二氧化碳含量上升,直接危及壁画。对微粒物质的担忧,尤其是在参观过程中的微粒物质,强调了利用数据驱动决策和现代技术来保护阿姜塔石窟艺术品的必要性,这对保护阿姜塔石窟艺术品至关重要,因为阿姜塔石窟具有全球意义,而且存在与旅游业相关的脆弱性。 社会影响这项研究具有重大的社会影响,在全球范围内产生了反响。当地社区和旅游业利益相关者积极参与保护和宣传阿姜塔石窟,可以增强能力,激发居民的自豪感、主人翁意识和责任感,确保可持续地享受文化遗产,同时为子孙后代保护文化遗产。此外,还将为当地居民带来社会经济效益,如提供旅游经营者、导游、接待人员、工匠和纪念品店主等就业机会。本研究以一个具有世界意义的遗址为重点,为艺术品保护、旅游管理和环境问题提供了切实可行的策略。这些建议提供了适用于全球遗产地的实际解决方案,将科学分析与社会和文化见解结合起来。该研究评估了游客的影响, 考虑温度、湿度和污染、建立了一个制度并确定承载能力。量化承载能力的指标面临着挑战。这项研究为全球旅游业和遗产保护提供了信息, 提供了适用于世界各地文化遗址的方法。研究发现这项研究考察了环境对阿詹塔洞穴壁画保护的影响、发现这项研究考察了环境对阿詹塔洞穴壁画保护的影响、因为它具有全球意义和旅游相关的脆弱性。社会影响这项研究具有重大的社会影响并引起全球共鸣。当地社区和旅游利益相关者积极参与阿旃陀石窟的保护和推广, 可以增强居民的赋权, 激发居民的自豪感、主人翁意识和责任感, 确保可持续享受文化遗产、同时为子孙后代保护文化遗产。此外,还将为当地居民带来社会经济效益, 例如旅游经营者、导游、接待人员、工匠、纪念品店主等的就业机会。创意/价值这项研究综合了艺术保护、环境科学、文化遗产保护和社会方面以应对全球旅游业的挑战、这些建议提供了适用于全球遗产地的现实世界解决方案、将科学分析与社会和文化见解联系起来。 FinalidadEl estudio investiga los factores medioambientales que influyen en el deterioro de los murales de Ajanta、评估全球旅游业和游客行为对岩洞和壁画环境的影响。Se examina el papel que desempeñan las partes interesadas en la conservación y aporta datos para orientar a instituciones como la encuesta arqueológica de India.El objetivo son las prácticas turísticas sostenibles para equilibrar el acceso del público con la conservación de los murales para las generationes futuras.Diseño/metodología/enfoque A lo logo de 25 años, los visitantes de las cuevas de Ajanta se han duplicado, con un impacto en las condiciones microclimáticas de los murales antiguos.这项研究评估了参观者的影响,以建立一种调节机制并确定其承载能力,同时考虑到温度、湿度和污染。容量的计算因变量而存在问题。这项研究为世界旅游和遗产保护提供了信息,为世界上的文化遗址提供了适用的方法。结果这项研究考察了环境对保护阿姜塔壁画的影响,包括湿度、微生物的生长、太阳光的照射、空气质量和游客的存在。游客的大量涌入增加了二氧化碳的含量,直接危及壁画。 对微粒的担忧,尤其是在参观过程中对微粒的担忧,凸显了以数据为导向的决策和利用当前技术保护阿姜塔石窟艺术品的必要性,这一点对保护阿姜塔石窟艺术品至关重要,因为它们具有全球意义,而且存在与旅游业相关的脆弱性。 社会影响这项研究具有重要的社会影响,在全球范围内产生了反响。当地社区和旅游业利益相关者积极参与阿姜塔石窟的保护和宣传工作,可以增强居民的能力,使他们产生自豪感、主人翁感和责任感,确保他们在为子孙后代保护文化遗产的同时,还能持续享受文化遗产带来的乐趣。此外,还将为当地居民带来社会经济效益,如提供旅游经营者、导游、招待人员、工匠、纪念品商人等就业机会。它以一个具有全球意义的遗址为重点,为艺术保护、旅游管理和环境问题提供了切实可行的策略。这些建议提供了适用于世界各地遗产地的真正解决方案,弥合了科学分析与社会和文化观念之间的差距。
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引用次数: 0
Human centered digital transformation in travel: a horizon 2050 paper 旅游业以人为本的数字化转型:2050 年展望文件
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-05-02 DOI: 10.1108/tr-12-2023-0886
Alessandro Inversini
<h3>Purpose</h3><p>The impact of digital technology in the wider travel field has been substantial and significant, changing both the competitive landscape of businesses and the behavior of travelers. However, we are now on the cusp of new digital developments encompassing cloud computing, blockchain, internet of things (IoT) and above all, artificial intelligence (AI), which are predicted to disrupt the business and consumer sides of several industries – travel included. This study aims to frame this upcoming digital transformation in travel within a human-centered approach where the critical understanding of digital humanism principles will enrich social scientists’ research agenda in the coming years.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The viewpoint follows a structure based on (i) setting the scene for the rise of digital transformation, (ii) the historical perspective on digital transformation in travel, (iii) the pandemic’s impact and (iv) future development and research agenda.</p><!--/ Abstract__block --><h3>Findings</h3><p>It is only by fostering a human-centered digital transformation perspective that social science researchers in travel can realize the “high-tech for high-touch” promise of fostering a human-to-human encounter empowered and possibly hampered, by digital technologies. This work proposes to start from the concepts of digital technology control, participation, education and ethics to design a research agenda with a 2050 horizon.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This work has been designed to shift the attention of researchers toward a human-centered digital transformation approach to reflect on the human-machine relationship for a better society. Due to its inner characteristics the travel field can foster a reflection on this topic by reaffirming the centrality of human beings and their authorship in the travel product creation.</p><!--/ Abstract__block --><h3>目的</h3><p>数字技术在更广泛的旅游领域产生了巨大而显著的影响, 改变了企业的竞争图景和游客行为。然而, 我们现在正处于新的数字发展的风口浪尖, 包括云计算、区块链、物联网以及最重要的人工智能, 预计这些技术将颠覆包括旅游业在内的多个行业的企业端和消费端。这项研究建议将即将到来的旅行数字化转型纳入以人为本的方法, 对数字人文主义原则的批判性理解将丰富社会科学家未来几年的研究议程。</p><!--/ Abstract__block --><h3>设计与方法</h3><p>该观点遵循基于以下方面的一种结构, (i)为数字化转型的兴起设定场景, (ii)旅行数字化转型的历史视角, (iii)疫情的影响和(iv)未来发展和研究议程。</p><!--/ Abstract__block --><h3>研究发现</h3><p>只有培养以人为中心的数字化转型视角, 旅游领域的社会科学研究人员才能实现“高科技换高品质”的承诺, 培养一种被数字技术赋能但也可能受到阻碍的人与人之间的接触。这项工作建议从数字技术控制、参与、教育和伦理的概念出发, 设计一个2050年的研究议程。</p><!--/ Abstract__block --><h3>原创性</h3><p>这项工作旨在将研究人员的注意力转移到以人为中心的数字化转型方法上, 以反思更美好社会的人机关系。由于旅游领域的内在特征, 它可以通过重申人在旅游产品创造中的中心地位和作者身份来促进对这一主题的反思。</p><!--/ Abstract__block --><h3>Finalidad</h3><p>El impacto de la tecnología digital en el ámbito de los viajes en general ha sido sustancial y significativo, cambiando tanto el panorama competitivo de las empresas como el comportamiento de los viajeros. Sin embargo, en la actualidad estamos en la cúspide de nuevos desarrollos digitales que abarcan la nube informática, blockc
目的 数字技术在更广泛的旅游领域产生了巨大的影响,改变了企业的竞争格局和游客的行为。然而,我们现在正处于新的数字化发展的风口浪尖,其中包括云计算、区块链、物联网(IoT)以及最重要的人工智能(AI),预计这些技术将颠覆多个行业(包括旅游业)的业务和消费领域。本研究旨在从以人为本的角度来探讨即将到来的旅游业数字化转型,对数字人文主义原则的批判性理解将丰富社会科学家未来几年的研究议程。设计/方法/途径本观点的结构基于(i)数字化转型兴起的背景,(ii)旅游业数字化转型的历史视角,(iii)大流行的影响以及(iv)未来发展和研究议程。研究结果只有培养以人为本的数字化转型视角,旅游社会科学研究人员才能实现 "高科技促进高接触 "的承诺,促进人与人之间的接触,增强数字技术的力量,并可能阻碍数字技术的发展。这项工作建议从数字技术控制、参与、教育和伦理等概念入手,设计一个面向 2050 年的研究议程。原创性/价值这项工作旨在将研究人员的注意力转移到以人为本的数字转型方法上来,以反思人机关系,从而建设一个更加美好的社会。由于其内在特点,旅游领域可以通过重申人的中心地位及其在旅游产品创造中的作者身份来促进对这一主题的反思。目的数字技术在更广泛的旅游领域产生了巨大而显著的影响, 改变了企业的竞争图景和游客行为。然而, 我们现在正处于新的数字发展的风口浪尖, 包括云计算、区块链、物联网以及最重要的人工智能, 预计这些技术将颠覆包括旅游业在内的多个行业的企业端和消费端。这项研究建议将即将到来的旅行数字化转型纳入以人为本的方法、对数字人文主义原则的批判性理解将丰富社会科学家未来几年的研究议程。设计与方法该观点遵循基于以下方面的一种结构,(i)为数字化转型的兴起设定场景,(ii)旅行数字化转型的历史视角,(iii)疫情的影响和(iv)未来发展和研究议程。研究发现只有培养以人为中心的数字化转型视角、旅游领域的社会科学研究人员才能实现 "高科技换高品质 "的承诺, 培养一种被数字技术赋能但也可能受到阻碍的人与人之间的接触。 这项工作建议从数字技术控制、参与、教育和伦理的概念出发, 设计一个 2050 年的研究议程。原创性这项工作旨在将研究人员的注意力转移到以人为中心的数字化转型方法上、以反思更美好社会的人机关系。 由于旅游领域的内在特征,它可以通过重申人在旅游产品创造中的中心地位和作者身份来促进对这一主题的反思、它既改变了企业的竞争格局,也改变了旅行者的行为。然而,我们目前正处于新的数字技术发展的风口浪尖,包括云计算、区块链、物联网以及最引人注目的人工智能,这些技术必将改变包括旅游在内的各行各业的商业和消费者层面。本研究建议将即将到来的旅游业数字化转型纳入以人为本的方法中,对数字人文主义原则的批判性理解将在未来几年丰富社会科学家的研究议程。设计与方法本文的结构基于(i)为数字化转型的兴起创造条件,(ii)旅游业数字化转型的历史视角,(iii)流行影响,以及(iv)未来发展和研究方向。成果只有从以人为本的角度来看待数字化转型,旅游社会科学研究人员才能实现 "高科技促进高接触 "的承诺,促进人与人之间的接触,增强数字化技术,也可能阻碍数字化技术。本文建议以数字技术控制、参与、教育和伦理等概念为基础,设计一个面向 2050 年的研究议程。由于其内在特点,旅游领域可以通过重申人的中心地位及其在旅游产品创造中的作者地位,促进对这一主题的思考。
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引用次数: 0
Residents’ peer-to-peer accommodation hosting intentions: constraints, negotiation and learned helplessness 居民的点对点住宿接待意愿:制约因素、协商和习得性无助感
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-04-30 DOI: 10.1108/tr-09-2023-0627
Honeyka Mahajan, Aseesdeep Kour, Neelika Arora

Purpose

Peer-to-peer accommodation (P2PA) has witnessed remarkable growth across the globe recently. However, acceptance of P2PA among residents in developing economies is still fraught with several challenges. The paper aims to extend the constraint–negotiation framework to examine the motivations, perceived constraints, negotiation strategies and the role of learned helplessness of local residents to host tourists.

Design/methodology/approach

The data was collected through a self-administered questionnaire by using cluster random sampling technique. In total, 454 usable questionnaires were collected through on-site research. The structural model was tested by using survey data by applying PLS-SEM 4.0.

Findings

The results suggest that while perceived constraints can inhibit residents from hosting, negotiation strategies can reduce helplessness and encourage residents to host tourists.

Practical implications

Theoretically, this study advances P2PA literature by integrating learned helplessness in the constraint–negotiation framework and it offers insights for the P2PA providers as well as policymakers.

Originality/value

This is a pioneering study to examine the role of learned helplessness using constraint–negotiation framework in the context of P2PA, thus paving the way to advance P2PA-related research from the residents’ perspective.

目的 近来,"点对点 "住宿(P2PA)在全球范围内取得了显著增长。然而,发展中经济体的居民对 P2PA 的接受程度仍然充满挑战。本文旨在扩展约束-谈判框架,研究当地居民接待游客的动机、感知到的约束、谈判策略以及习得性无助感的作用。通过现场调研共收集到 454 份可用问卷。结果结果表明,虽然感知到的制约因素会阻碍居民接待游客,但协商策略可以减少无助感,鼓励居民接待游客。理论意义本研究通过将习得性无助感纳入约束-谈判框架,推动了 P2PA 文献的发展,并为 P2PA 提供者和政策制定者提供了启示。原创性/价值这是一项开创性的研究,利用约束-谈判框架研究了习得性无助感在 P2PA 中的作用,从而为从居民角度推动 P2PA 相关研究铺平了道路。
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引用次数: 0
Tourism demand modelling and forecasting: a Horizon 2050 paper 旅游需求建模与预测:地平线 2050 文件
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-04-24 DOI: 10.1108/tr-12-2023-0882
Haiyan Song, Hanyuan Zhang

Purpose

The aim of this paper is to provide a narrative review of previous research on tourism demand modelling and forecasting and potential future developments.

Design/methodology/approach

A narrative approach is taken in this review of the current body of knowledge.

Findings

Significant methodological advancements in tourism demand modelling and forecasting over the past two decades are identified.

Originality/value

The distinct characteristics of the various methods applied in the field are summarised and a research agenda for future investigations is proposed.

目的

本文旨在对先前关于旅游需求建模和预测的研究进行叙述性回顾并对未来潜在发展进行展望。

设计/方法

本文采用叙述性回顾方法对当前知识体系进行了评论。

研究结果

本文确认了过去二十年旅游需求建模和预测方法论方面的重要进展。

独创性

本文总结了该领域应用的各种方法的独特特征, 并对未来研究提出了建议。

Objetivo

El objetivo de este documento es ofrecer una revisión narrativa de la investigación previa sobre modelización y previsión de la demanda turística y los posibles desarrollos futuros.

Diseño/metodología/enfoque

En esta revisión del marco actual de conocimientos sobre modelización y previsión de la demanda turística y los posibles desarrollos futuros,se adopta un enfoque narrativo.

Resultados

Se identifican avances metodológicos significativos en la modelización y previsión de la demanda turística en las dos últimas décadas.

Originalidad

Se resumen las características propias de los diversos métodos aplicados en este campo y se propone una agenda de investigación para futuros trabajos.

本文旨在对先前关于旅游需求建模和预测的研究进行叙述性回顾并对未来潜在发展进行展望。设计/方法/方法本文采用叙述性回顾方法对当前知识体系进行了评论。研究结果本文确认了过去二十年旅游需求建模和预测方法论方面的重要进展、并对未来研究提出了建议。本文旨在对以往的旅游需求建模和预测方法论方面的研究以及未来可能的发展进行叙述性总结。结果确定了过去二十年中旅游需求建模和预测方法的重大进展。原创性总结了该领域应用的各种方法的特征并对未来研究提出了建议。
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引用次数: 0
Digitalization and digital transformation in the tourism industry: a bibliometric review and research agenda 旅游业的数字化和数字化转型:文献计量学回顾与研究议程
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-04-19 DOI: 10.1108/tr-07-2023-0509
Henok Bekele, Sahil Raj
<h3>Purpose</h3><p>In recent decades, a significant number of research contributions have been made to the intersection of digital technologies and the tourism industry. However, a thorough examination of digitalization and digital transformation in the tourism industry has not been given sufficient consideration. This study aims to provide a bibliometric review of digitalization and digital transformation research in the tourism industry and devise future research agendas to advance the research field.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>This study uses the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol and a bibliometric analysis to examine the research progress and scientifically map the research domain of digitalization and digital transformation in the tourism industry from 2002 to 2023 using bibliographic data retrieved from the Scopus and Web of Science.</p><!--/ Abstract__block --><h3>Findings</h3><p>This study presents the trends in publications and citations within the digitalization and digital transformation research domain in tourism. The findings also provide insights into the four primary clusters of the research field: digital innovation, smart tourism ecosystem, eTourism and smart destination experience. To further augment the application of digital transformation, this study offers several recommendations for future research on digitalization and digital transformation of the tourism industry.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>This study provides valuable implications to researchers, managers and policymakers seeking to understand the current state and future research directions in tourism’s digitalization and digital transformation research field.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This study advances the research field of digitalization and digital transformation in the tourism industry by thoroughly examining the primary research clusters in the research corpus of the past two decades. Furthermore, it guides future research, thereby setting the stage for further progress in this domain.</p><!--/ Abstract__block --><h3>目的</h3><p>近几十年来, 数字技术与旅游业的交叉领域做出了大量研究贡献。 然而, 对旅游业数字化和数字化转型的深入审视尚未得到充分考虑。本研究旨在对旅游业数字化和数字化转型研究进行文献计量回顾, 并制定未来的研究议程以推进该研究领域的发展。</p><!--/ Abstract__block --><h3>设计/方法/途径</h3><p>本研究利用系统文献综述的科学程序和原理(SPAR-4-SLR)协议和文献计量分析来检验研究进展并科学地绘制旅游业数字化和数字化转型的研究领域 使用从 Scopus 和 Web of Science (WOS) 检索到的书目数据从 2002 年到 2023 年。</p><!--/ Abstract__block --><h3>研究结果</h3><p>本研究呈现了旅游业数字化和数字化转型研究领域出版物和引用的趋势。 研究结果还提供了对该研究领域的四个主要集群的见解:数字创新、智能旅游生态系统、电子旅游和智能目的地体验。 为了进一步增强数字化转型的应用, 本研究为旅游业数字化和数字化转型的未来研究提出了几点建议。</p><!--/ Abstract__block --><h3>原创性</h3><p>本研究通过深入研究过去二十年研究语料库中的主要研究集群, 推进了旅游业数字化和数字化转型的研究领域。 此外, 它指导了未来的研究, 从而为该领域的进一步进展奠定了基础。</p><!--/ Abstract__block --><h3>启示</h3><p>本研究为寻求了解旅游业数字化和数字化转型研究领域现状和未来研究方向的研究人员、管理者和政策制定者提供了有价值的启示。</p><!--/ Abstract__block --><h3>Propósito</h3><p>En las últimas déc
目的 近几十年来,有关数字技术与旅游业交叉的研究成果颇丰。然而,对旅游业数字化和数字化转型的深入研究尚未得到充分考虑。本研究旨在对旅游业的数字化和数字化转型研究进行文献计量学回顾,并设计未来的研究议程,以推进该研究领域的发展。本研究采用系统文献综述的科学程序与依据(SPAR-4-SLR)协议和文献计量分析方法,利用从Scopus和Web of Science检索到的文献数据,考察了2002年至2023年旅游业数字化和数字化转型研究领域的研究进展,并科学地描绘了这一研究领域。研究结果还深入分析了该研究领域的四个主要集群:数字创新、智能旅游生态系统、电子旅游和智能目的地体验。为了进一步加强数字化转型的应用,本研究为旅游业数字化和数字化转型的未来研究提出了若干建议。本研究为研究人员、管理人员和决策者了解旅游业数字化和数字化转型研究领域的现状和未来研究方向提供了有价值的参考。此外,它还为未来的研究提供了指导,从而为这一领域的进一步发展奠定了基础。本研究旨在对旅游业数字化和数字化转型研究进行文献计量回顾、并制定未来的研究议程以推进该研究领域的发展。设计/方法/途径本研究利用系统文献综述的科学程序和原理(spar-4-SLR)协议和文献计量分析来检验研究进展并科学地绘制旅游业数字化和数字化转型的研究领域 使用从 Scopus 和 Web of Science (WOS) 检索到的书目数据从 2002 年到 2023 年。年。研究结果本研究呈现了旅游业数字化和数字化转型研究领域出版物和引用的趋势。 研究结果还提供了对该研究领域的四个主要集群的见解:数字创新、智能旅游生态系统、电子旅游和智能目的地体验。 为了进一步增强数字化转型的应用、原创性本研究通过深入研究过去二十年研究语料库中的主要研究集群, 推进了旅游业数字化和数字化转型的研究领域、从而为该领域的进一步进展奠定了基础。启示本研究为寻求了解旅游业数字化和数字化转型研究领域现状和未来研究方向的研究人员、管理者和政策制定者提供了有价值的启示、近几十年来,数字技术与旅游业的交叉研究取得了大量成果。然而,人们对旅游业数字化和数字化转型的全面回顾关注不够。本研究旨在对旅游业的数字化和数字化转型研究进行文献计量综述,并设计未来的研究议程,以推进该研究领域的发展。本研究采用系统文献综述的科学程序与原理(SPAR-4-SLR)协议和文献计量分析方法,利用从 Scopus 和 Web of Science (WOS) 检索到的文献数据,对 2002 年至 2023 年旅游业数字化和数字化转型研究领域的研究进展和科学地图进行了研究。研究结果还提供了该研究领域四个主要集群的信息:数字创新、智能旅游生态系统、电子旅游和智能目的地体验。为了进一步加强数字化转型的应用,本研究为旅游业数字化和数字化转型的未来研究提供了若干建议。 原创性 本研究通过深入研究过去二十年来研究语料库中的主要研究集群,推进了旅游业数字化和数字化转型研究领域的发展。本研究为研究人员、管理人员和政策制定者了解旅游业数字化和数字化转型领域的研究现状和未来方向提供了有价值的启示。
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引用次数: 0
Tourism, automation and responsible consumption and production: a horizon 2050 paper 旅游业、自动化与负责任的消费和生产:2050 年展望文件
IF 7.8 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-04-19 DOI: 10.1108/tr-12-2023-0898
Stanislav Ivanov, Faruk Seyitoğlu, Craig Webster
<h3>Purpose</h3><p>By focusing on Sustainable Development Goal 12 (SDG 12) and tourism automation, this perspective paper aims to investigate how tourism and automation will work to create a world in which tourism has more sustainable production and consumption patterns.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>This perspective paper reviews the past developments of automation in tourism in the context of sustainable production and consumption patterns, the lessons learned from the COVID-19 pandemic and looks at the future of tourism and how automation will help it be more sustainable in terms of consumption and production patterns.</p><!--/ Abstract__block --><h3>Findings</h3><p>The insights from this analysis suggest that automation technologies will play a major role in both the supply and demand sides of the tourism and hospitality industry, encouraging increased tourism sustainability. While automation technologies will have the greatest impact on the supply side in the near future, as such technologies will be used to minimise waste and energy usage, creating large gains for environmental protection, the technologies will also benefit responsible consumption. Big data and analytical technologies will work in ways to ensure that consumers are nudged into consumer practices that are increasingly sustainable.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This perspective paper synthesises the literature on the subjects, namely, automation and SDG 12 in tourism, and points to important new future research agenda. This is one of the first papers in tourism to blend automation and SDG 12 literature to shed light on the use of automation in sustainable consumption and production in tourism.</p><!--/ Abstract__block --><h3>目的</h3><p>通过聚焦于可持续发展目标12和旅游自动化, 本前瞻性文章旨在探讨旅游业和自动化如何共同创造一个让旅游产业拥有更可持续的生产和消费模式的世界。</p><!--/ Abstract__block --><h3>设计/方法/途径</h3><p>本文回顾了旅游自动化在可持续生产和消费模式背景下的发展, 从COVID-19大流行中学到的教训, 并展望旅游业的未来以及自动化如何帮助其在消费和生产模式方面变得更加可持续。</p><!--/ Abstract__block --><h3>发现</h3><p>根据分析, 自动化技术将在旅游和酒店业的供求两侧发挥重要作用, 促进旅游业的可持续性发展。虽然自动化技术在近期内将对供应侧产生最大影响, 因为这些技术将被用来最小化废物和能源使用, 为环境保护创造巨大收益, 但这些技术也将惠及负责任消费。大数据和分析技术将以确保消费者被引导向越来越可持续的消费实践。</p><!--/ Abstract__block --><h3>原创性/价值</h3><p>本前瞻性论文综合了关于旅游中的自动化和可持续发展目标12的文献, 并指出了重要的新的未来研究议程。这是旅游业中第一批结合自动化和可持终发展目标12文献以阐明旅游中可持续消费和生产的自动化使用的论文之一。</p><!--/ Abstract__block --><h3>Objetivo</h3><p>Al centrarse en el ODS12 y la automatización del turismo, este artículo de perspectiva pretende investigar cómo el turismo y la automatización trabajarán para crear un mundo en el que el turismo tenga unos patrones de producción y consumo más sostenibles.</p><!--/ Abstract__block --><h3>Diseño/metodología/enfoque</h3><p>Este artículo de perspectiva revisa los desarrollos pasados de la automatización en el turismo en el contexto de los patrones de producción y consumo sostenibles, las lecciones aprendidas de la pandemia COVID-19, y examina el futuro del turismo y cómo la automatizac
目的 通过关注可持续发展目标 12(SDG 12)和旅游业自动化,本视角论文旨在探讨旅游业和自动化将如何努力创造一个旅游业具有更可持续的生产和消费模式的世界。本视角论文回顾了旅游业自动化在可持续生产和消费模式方面的过去发展,从 COVID-19 大流行中汲取的经验教训,并展望了旅游业的未来,以及自动化将如何帮助旅游业在消费和生产模式方面更具可持续性。在不久的将来,自动化技术将对供应方产生最大的影响,因为这些技术将用于最大限度地减少浪费和能源使用,为环境保护带来巨大收益,同时这些技术也将有利于负责任的消费。大数据和分析技术将以各种方式发挥作用,确保引导消费者采取日益可持续的消费行为。 原创性/价值 本视角论文综合了有关旅游业自动化和可持续发展目标 12 相关主题的文献,并指出了未来重要的新研究议程。这是旅游业领域首批将自动化与可持续发展目标 12 文献相融合的论文之一,旨在揭示自动化在旅游业可持续消费和生产中的应用。目的通过聚焦于可持续发展目标 12 和旅游自动化,本前瞻性文章旨在探讨旅游业和自动化如何共同创造一个让旅游产业拥有更可持续的生产和消费模式的世界。设计/方法/途径本文回顾了旅游自动化在可持续生产和消费模式背景下的发展,从covid-19大流行到中学的教训、并展望旅游业的未来以及自动化如何帮助其在消费和生产模式方面变得更加可持续。发现根据分析, 自动化技术将在旅游和酒店业的供求两侧发挥重要作用, 促进旅游业的可持续性发展。虽然自动化技术在近期内将对供应侧产生最大影响, 因为这些技术将被用来最小化废物和能源使用、为环境保护创造巨大收益,但这些技术也将惠及负责任消费。大数据和分析技术将以确保消费者被引导向越来越可持续的消费实践。原创性/价值本前瞻性论文综合了关于旅游中的自动化和可持续发展目标12的文献、并指出了重要的新的未来研究议程。这是旅游业中第一批结合自动化和可持 续发展目标 12 的文献以阐明旅游中可持续消费和生产的自动化使用的论文之一、本视角论文旨在研究旅游业和自动化将如何共同创造一个旅游业具有更可持续的生产和消费模式的世界。本视角文章回顾了旅游业自动化在可持续生产和消费模式方面的过去发展、从 COVID-19 大流行中吸取的经验教训,并探讨了旅游业的未来以及自动化将如何帮助旅游业在消费和生产模式方面更具可持续性。在不久的将来,自动化技术将对供应方产生最大的影响,因为这些技术将用于最大限度地减少浪费和能源消耗,为环境保护带来巨大收益,同时这些技术也将有利于负责任的消费。大数据和分析技术将以鼓励消费者采取日益可持续的消费行为的方式发挥作用。 原创性/价值 本视角论文综合了有关旅游业自动化和可持续发展目标 12 等主题的文献,并指出了未来重要的新研究议程。这是首批将自动化和可持续发展目标 12 相关文献结合在一起的旅游论文之一,旨在阐明自动化在旅游业可持续消费和生产中的应用。
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Tourism Review
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