<h3>Purpose</h3> <p>Only a small number of studies have analysed the sustainability of the socio-cultural impacts of volunteer tourism (VT). Existing research tends to focus on volunteers, the host communities and organisations, while the interconnectedness between theories (of capitals) and concepts (i.e. empowerment and sustainability) have received minimal attention. Sustainability is considered both an effect of empowerment and a means for achieving it. Drawing on the perspectives and theoretical concepts related to multiple forms of capital, this paper aims to take an interpretive stance to examine socio-cultural impacts.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>This research draws on 37 semi-structured interviews conducted with stakeholders on the perceived socio-cultural impacts of VT on two farm communities in Vietnam. A qualitative thematic coding analysis was used to identify themes that explain the perceptions of the stakeholders within the host communities.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>The findings of this study were divided into the nine themes of educational effects, job opportunities, cultural exchanges, relationships, health, awareness of environmental conservation, physical changes, promoting local products and tourism and community resource development. The research provides additional insights into the interconnectedness between different types of capital, empowerment and sustainability of socio-cultural impacts.</p><!--/ Abstract__block --> <h3>Practical implications</h3> <p>VT organisations should provide more opportunities for local residents to become involved in decision-making regarding volunteer activities and to share their voices and concerns about how the VT programmes are set up. The government could provide support services or training and skills to locals after the volunteers leave, which would be significant in developing and maintaining the sustainability of impacts on host communities.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>This research creates a model for connecting capital to sustainability and empowerment to study the socio-cultural impacts of VT.</p><!--/ Abstract__block --> <h3>摘要目的</h3> <p>只有少数研究分析了志愿旅游（VT）社会文化影响的可持续性。现有的研究往往集中在志工、所在社区和组织上, 而理论（资本）和概念（即赋权、永续性）之间的相互联系很少受到关注。永续发展既被认为是赋权的效益, 也是实现赋权的一种手段。研究借鉴与多种资本形式相关的观点和理论概念, 并采取说明式立场来检视社会文化影响。</p><!--/ Abstract__block --> <h3>设计/方法/步骤</h3> <p>本研究借鉴了与利害关系人进行的 37份半结构化访谈, 了解 VT 对越南两个农场社区的社会文化影响。使用定性主题编码分析来确定能够解释主办社区内利害关系人看法的主题.</p><!--/ Abstract__block --> <h3>研究结果</h3> <p>结果分为教育效果、就业机会、文化交流、人际关系、健康、环境保护意识、身体变化、推广当地产品和旅游业以及社区资源开发九个主题。该研究为不同类型的资本、赋权和社会文化影响的可持续性之间的相互联系提供了更多见解。</p><!--/ Abstract__block --> <h3>实际影响</h3> <p>旅游志工组织应为当地居民提供更多机会参与志工活动的决策, 并分享他们对VT计画如何设立的意见与担忧。政府可以在志工离开后向当地人提供支持服务或培训和技能, 这对于发展和维持对东道社区影响的可持续性具有重要意义。</p><!--/ Abstract__block --> <h3>独创性/价值</h3> <p>这项研究创建了一个将首都与永续发展和赋权联系起来的模型, 以研究 VT 的社会文化影响。</p><!--/ Abstract__block --> <h3>Propósito</h3> <p>Sólo un pequeño número de e
目的只有少数研究分析了志愿旅游（VT）对社会文化影响的可持续性。现有研究往往侧重于志愿者、接待社区和组织，而理论（资本）和概念（即赋权和可持续性）之间的相互联系却很少受到关注。可持续性既被视为赋权的效果，也被视为实现赋权的手段。本研究借鉴了与多种形式资本相关的观点和理论概念，旨在采取一种解释性立场来研究社会文化影响。研究结果本研究结果分为九个主题：教育影响、就业机会、文化交流、关系、健康、环境保护意识、物理变化、促进当地产品和旅游业以及社区资源开发。这项研究为不同类型的资本、赋权和社会文化影响的可持续性之间的相互联系提供了更多的启示。 志愿者组织应为当地居民提供更多的机会，让他们参与到志愿活动的决策中来，并分享他们的心声和对志愿服务项目的关注。政府可以在志愿者离开后为当地居民提供支持服务或培训和技能，这对于发展和保持对东道国社区影响的可持续性意义重大。原创性/价值这项研究创建了一个将资本与可持续性和赋权联系起来的模型，以研究志愿服务对社会文化的影响。现有的研究往往集中在志工、所在社区和组织上，而理论（资本）和概念（即赋权、永续性）之间的相互联系很少受到关注、并采取说明式立场来检视社会文化影响。设计/方法/步骤本研究借鉴了与利害关系人进行的 37 份半结构化访谈, 了解 vt 对越南两个农场社区的社会文化影响。使用定性主题编码分析来确定能够解释主办社区内利害关系人看法的主题。该研究为不同类型的资本、赋权和社会文化影响的可持续性之间的相互联系提供了更多见解。实际影响旅游志工组织应为当地居民提供更多机会参与志工活动的决策、并分享他们对 VT计画如何设立的意见与担忧。政府可以在志工离开后向当地人提供支持服务或培训和技能， 这对于发展和维持对东道社区影响的可持续性具有重要意义、以研究 VT 的社会文化影响。 PurposeOnly a small number of studies have analyzed the sustainability of the socio-cultural impacts of volunteer tourism (VT).现有研究往往侧重于志愿者、接待社区和组织，而理论（资本）和概念（即赋权、可持续性）之间的相互联系却很少受到关注。可持续性既被视为赋权的效果，也被视为实现赋权的手段。本研究借鉴了与多种形式资本相关的理论观点和概念，采用解释性立场来研究社会文化影响。本研究基于 37 个半结构式访谈，访谈对象是越南两个农业社区的利益相关者，访谈内容涉及他们所感知的虚拟技术对社会文化的影响。研究结果本研究结果分为九个主题：教育影响、就业机会、文化交流、人际关系、健康、环境保护意识、物理变化、当地产品和旅游业的推广以及社区资源开发。这项研究为不同类型的资本之间的相互联系、赋权和社会文化影响的可持续性提供了更多的信息。实践意义志愿旅游组织应为当地居民提供更多的机会，让他们参与到志愿活动的决策中来，并分享他们的心声和对志愿旅游项目的关注。政府可以在志愿者离开后为当地居民提供支持服务或培训和技能，这对于发展和保持对东道国社区影响的可持续性非常重要。
{"title":"Volunteer tourism in farm communities: interrelationships between capital, empowerment and sustainability","authors":"Tuan Nien Tran, Thuong Thuong Ho Tran","doi":"10.1108/tr-03-2024-0170","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0170","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Only a small number of studies have analysed the sustainability of the socio-cultural impacts of volunteer tourism (VT). Existing research tends to focus on volunteers, the host communities and organisations, while the interconnectedness between theories (of capitals) and concepts (i.e. empowerment and sustainability) have received minimal attention. Sustainability is considered both an effect of empowerment and a means for achieving it. Drawing on the perspectives and theoretical concepts related to multiple forms of capital, this paper aims to take an interpretive stance to examine socio-cultural impacts.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This research draws on 37 semi-structured interviews conducted with stakeholders on the perceived socio-cultural impacts of VT on two farm communities in Vietnam. A qualitative thematic coding analysis was used to identify themes that explain the perceptions of the stakeholders within the host communities.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings of this study were divided into the nine themes of educational effects, job opportunities, cultural exchanges, relationships, health, awareness of environmental conservation, physical changes, promoting local products and tourism and community resource development. The research provides additional insights into the interconnectedness between different types of capital, empowerment and sustainability of socio-cultural impacts.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>VT organisations should provide more opportunities for local residents to become involved in decision-making regarding volunteer activities and to share their voices and concerns about how the VT programmes are set up. The government could provide support services or training and skills to locals after the volunteers leave, which would be significant in developing and maintaining the sustainability of impacts on host communities.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research creates a model for connecting capital to sustainability and empowerment to study the socio-cultural impacts of VT.</p><!--/ Abstract__block -->\u0000<h3>摘要目的</h3>\u0000<p>只有少数研究分析了志愿旅游（VT）社会文化影响的可持续性。现有的研究往往集中在志工、所在社区和组织上, 而理论（资本）和概念（即赋权、永续性）之间的相互联系很少受到关注。永续发展既被认为是赋权的效益, 也是实现赋权的一种手段。研究借鉴与多种资本形式相关的观点和理论概念, 并采取说明式立场来检视社会文化影响。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/步骤</h3>\u0000<p>本研究借鉴了与利害关系人进行的 37份半结构化访谈, 了解 VT 对越南两个农场社区的社会文化影响。使用定性主题编码分析来确定能够解释主办社区内利害关系人看法的主题.</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>结果分为教育效果、就业机会、文化交流、人际关系、健康、环境保护意识、身体变化、推广当地产品和旅游业以及社区资源开发九个主题。该研究为不同类型的资本、赋权和社会文化影响的可持续性之间的相互联系提供了更多见解。</p><!--/ Abstract__block -->\u0000<h3>实际影响</h3>\u0000<p>旅游志工组织应为当地居民提供更多机会参与志工活动的决策, 并分享他们对VT计画如何设立的意见与担忧。政府可以在志工离开后向当地人提供支持服务或培训和技能, 这对于发展和维持对东道社区影响的可持续性具有重要意义。</p><!--/ Abstract__block -->\u0000<h3>独创性/价值</h3>\u0000<p>这项研究创建了一个将首都与永续发展和赋权联系起来的模型, 以研究 VT 的社会文化影响。</p><!--/ Abstract__block -->\u0000<h3>Propósito</h3>\u0000<p>Sólo un pequeño número de e","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"5 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142045529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>The purpose of this paper is to critically examine and address the historical gender biases within heritage tourism, particularly focusing on the marginalisation of women’s narratives, and subsequently, to advocate for a more inclusive and gender-neutral approach in both the interpretation and management of cultural and heritage tourism.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>Rather than adhering strictly to one methodological tradition, the pragmatist framework for this study involves a cursory review of extant academic literature pertaining to the historical representation of women in heritage tourism. Since pragmatism acknowledges that theories are context-dependent, the review is coupled with a discerning reflection on our own extensive body of work spanning the last 15 years, particularly focusing on gender dynamics and women’s roles within the broader context of tourism studies.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>Findings advocate for investigating the use of women’s histories to foster diversity in cultural heritage and heritage tourism; highlighting marginalised indigenous and migrant women; examining the impact of inclusivity changes on urban spatial practices; and advancing historical methodologies for non-Anglo women’s histories in heritage tourism.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>The paper underscores a positive shift in the tourism academy towards recognising diversity in research and, in line with this, contributes to a prospective research agenda that advocates for the nuanced exploration of women’s histories in the promotion of diversity and inclusivity in cultural heritage and heritage tourism management.</p><!--/ Abstract__block --> <h3>目的</h3> <p>本文旨在批判性地审视和解决遗产旅游中的历史性性别偏见, 尤其关注女性叙事的边缘化, 进而倡导在文化和遗产旅游的解释和管理中采用更具包容性和性别中立的方法。</p><!--/ Abstract__block --> <h3>设计/方法论/方法</h3> <p>本研究没有严格遵循一种方法论传统。本研究的实用主义框架涉及对现有学术文献的简要回顾, 这些文献与女性在遗产旅游中的历史表现有关。由于实用主义承认理论是依赖于具体情境的, 因此该综述结合了对我们过去15年广泛研究成果的敏锐反思, 特别关注旅游研究大背景下的性别动态和女性角色。</p><!--/ Abstract__block --> <h3>研究结果</h3> <p>研究结果倡导利用女性历史来促进文化遗产和遗产旅游中的多样性; 强调被边缘化的土著和移民女性; 研究包容性变化对城市空间实践的影响; 并推进在遗产旅游中对非英裔女性历史的历史研究方法。</p><!--/ Abstract__block --> <h3>原创性/价值</h3> <p>本文强调了旅游学术界在研究中逐渐认可多样性的积极转变, 并据此为未来的研究议程做出贡献, 提倡在文化遗产和遗产旅游管理中通过详细探讨女性历史来促进多样性和包容性。</p><!--/ Abstract__block --> <h3>Propósito</h3> <p>El objetivo de este artículo es examinar y abordar críticamente los sesgos históricos de género en el turismo patrimonial, en particular centrándose en la marginación de las narrativas de las mujeres y, posteriormente, abogando por un enfoque más inclusivo y neutro desde el punto de vista del género, tanto en la interpretación como en la gestión del turismo cultural y patrimonial.</p><!--/ Abstract__block --> <h3>Diseño/metodología/enfoque</h3> <p>En lugar de adherirse estrictamente a una tradición metodológica, el marco pragmatista de este estudio implica una revisión somera de la literatura académica existente sobre la
{"title":"Contesting women’s history in cultural and heritage tourism: a horizon 2050 paper","authors":"Catheryn Khoo, Xinhua Guan","doi":"10.1108/tr-01-2024-0044","DOIUrl":"https://doi.org/10.1108/tr-01-2024-0044","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this paper is to critically examine and address the historical gender biases within heritage tourism, particularly focusing on the marginalisation of women’s narratives, and subsequently, to advocate for a more inclusive and gender-neutral approach in both the interpretation and management of cultural and heritage tourism.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Rather than adhering strictly to one methodological tradition, the pragmatist framework for this study involves a cursory review of extant academic literature pertaining to the historical representation of women in heritage tourism. Since pragmatism acknowledges that theories are context-dependent, the review is coupled with a discerning reflection on our own extensive body of work spanning the last 15 years, particularly focusing on gender dynamics and women’s roles within the broader context of tourism studies.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings advocate for investigating the use of women’s histories to foster diversity in cultural heritage and heritage tourism; highlighting marginalised indigenous and migrant women; examining the impact of inclusivity changes on urban spatial practices; and advancing historical methodologies for non-Anglo women’s histories in heritage tourism.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper underscores a positive shift in the tourism academy towards recognising diversity in research and, in line with this, contributes to a prospective research agenda that advocates for the nuanced exploration of women’s histories in the promotion of diversity and inclusivity in cultural heritage and heritage tourism management.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本文旨在批判性地审视和解决遗产旅游中的历史性性别偏见, 尤其关注女性叙事的边缘化, 进而倡导在文化和遗产旅游的解释和管理中采用更具包容性和性别中立的方法。</p><!--/ Abstract__block -->\u0000<h3>设计/方法论/方法</h3>\u0000<p>本研究没有严格遵循一种方法论传统。本研究的实用主义框架涉及对现有学术文献的简要回顾, 这些文献与女性在遗产旅游中的历史表现有关。由于实用主义承认理论是依赖于具体情境的, 因此该综述结合了对我们过去15年广泛研究成果的敏锐反思, 特别关注旅游研究大背景下的性别动态和女性角色。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>研究结果倡导利用女性历史来促进文化遗产和遗产旅游中的多样性; 强调被边缘化的土著和移民女性; 研究包容性变化对城市空间实践的影响; 并推进在遗产旅游中对非英裔女性历史的历史研究方法。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>本文强调了旅游学术界在研究中逐渐认可多样性的积极转变, 并据此为未来的研究议程做出贡献, 提倡在文化遗产和遗产旅游管理中通过详细探讨女性历史来促进多样性和包容性。</p><!--/ Abstract__block -->\u0000<h3>Propósito</h3>\u0000<p>El objetivo de este artículo es examinar y abordar críticamente los sesgos históricos de género en el turismo patrimonial, en particular centrándose en la marginación de las narrativas de las mujeres y, posteriormente, abogando por un enfoque más inclusivo y neutro desde el punto de vista del género, tanto en la interpretación como en la gestión del turismo cultural y patrimonial.</p><!--/ Abstract__block -->\u0000<h3>Diseño/metodología/enfoque</h3>\u0000<p>En lugar de adherirse estrictamente a una tradición metodológica, el marco pragmatista de este estudio implica una revisión somera de la literatura académica existente sobre la","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"98 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142045530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>Due to the nonrenewable nature of most geoheritage sites, restoration and reconstruction can be extremely difficult or even impossible. The purpose of this study is to create a model for the management of geoheritage conservation and vulnerability.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>To develop the initial research model, two steps were taken. First, a systematic review of previous literature was conducted. Second, experts were asked to provide their input through semistructured and structured questionnaires. The statistical population of the research included experts and researchers in geoheritage. To analyze the data, the methods of meta-synthesis, thematic analysis and contextual analysis panels were used.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>Based on research findings, a model for the management of geoheritage conservation and vulnerability has been developed. This model focuses on two key variables vulnerability and intervention, and it is based on three approaches: value-led conservation, preventive conservation and value-led management. The vulnerability variable has two dimensions: antecedents and drivers, while the intervention variable includes a management process with six dimensions: transparency, inclusion, institutionalization, communication, implementation and efficiency.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>The management model for geoheritage conservation and vulnerability suggests that if the level of vulnerability of geological values can be controlled or reduced through management interventions, it is possible to achieve geoheritage conservation in three levels: physical, functional and visual.</p><!--/ Abstract__block --> <h3>目的</h3> <p>由于大多数地质遗迹具有不可再生性, 修复和重建可能极其困难甚至不可能。当前的研究旨在创建地质遗迹保护和脆弱性的管理模型。</p><!--/ Abstract__block --> <h3>设计/方法/方法</h3> <p>为了开发初始研究模型, 采取了两个步骤。首先, 对以前的文献进行了系统回顾。其次, 要求专家通过半结构化和结构化问卷提供意见。研究的统计人群包括地质遗迹专家和研究人员。为了分析数据, 使用了综合综合、主题分析和背景分析小组的方法。</p><!--/ Abstract__block --> <h3>结果</h3> <p>根据研究结果, 开发了地质遗迹保护和脆弱性的管理模型。该模型侧重于两个关键变量：脆弱性和干预, 并基于三种方法：价值主导的保护、预防性保护和价值主导的管理。脆弱性变量有两个维度：前因和驱动因素, 而干预变量包括一个管理过程, 该过程有六个维度：透明度、包容性、制度化、沟通、实施和效率。</p><!--/ Abstract__block --> <h3>原创性/价值</h3> <p>地质遗产保护和脆弱性的管理模型表明, 如果可以通过管理干预来控制或降低地质价值的脆弱性水平, 那么就有可能在物理、功能和视觉三个层面实现地质遗产保护。</p><!--/ Abstract__block --> <h3>Objetivo</h3> <p>Debido a la naturaleza no renovable de la mayoría de los sitios del geopatrimonio, la restauración y reconstrucción pueden ser extremadamente difíciles o incluso imposibles. La presente investigación se llevó a cabo para crear un modelo de gestión de la conservación y la vulnerabilidad del geopatrimonio.</p><!--/ Abstract__block --> <h3>Diseño/metodología/enfoque</h3> <p>Para desarrollar el modelo de investigación inicial, se siguieron dos pasos. En primer lugar, se realizó una revisión sistemática de la bibliografía anterior. En segundo lugar, se solicitó la opinión de expertos mediante cuestionarios semiestructurados y estructu
{"title":"Management of geoheritage conservation and vulnerability in tourism destinations","authors":"Sajad Ferdowsi","doi":"10.1108/tr-03-2024-0189","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0189","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Due to the nonrenewable nature of most geoheritage sites, restoration and reconstruction can be extremely difficult or even impossible. The purpose of this study is to create a model for the management of geoheritage conservation and vulnerability.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To develop the initial research model, two steps were taken. First, a systematic review of previous literature was conducted. Second, experts were asked to provide their input through semistructured and structured questionnaires. The statistical population of the research included experts and researchers in geoheritage. To analyze the data, the methods of meta-synthesis, thematic analysis and contextual analysis panels were used.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Based on research findings, a model for the management of geoheritage conservation and vulnerability has been developed. This model focuses on two key variables vulnerability and intervention, and it is based on three approaches: value-led conservation, preventive conservation and value-led management. The vulnerability variable has two dimensions: antecedents and drivers, while the intervention variable includes a management process with six dimensions: transparency, inclusion, institutionalization, communication, implementation and efficiency.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The management model for geoheritage conservation and vulnerability suggests that if the level of vulnerability of geological values can be controlled or reduced through management interventions, it is possible to achieve geoheritage conservation in three levels: physical, functional and visual.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>由于大多数地质遗迹具有不可再生性, 修复和重建可能极其困难甚至不可能。当前的研究旨在创建地质遗迹保护和脆弱性的管理模型。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/方法</h3>\u0000<p>为了开发初始研究模型, 采取了两个步骤。首先, 对以前的文献进行了系统回顾。其次, 要求专家通过半结构化和结构化问卷提供意见。研究的统计人群包括地质遗迹专家和研究人员。为了分析数据, 使用了综合综合、主题分析和背景分析小组的方法。</p><!--/ Abstract__block -->\u0000<h3>结果</h3>\u0000<p>根据研究结果, 开发了地质遗迹保护和脆弱性的管理模型。该模型侧重于两个关键变量：脆弱性和干预, 并基于三种方法：价值主导的保护、预防性保护和价值主导的管理。脆弱性变量有两个维度：前因和驱动因素, 而干预变量包括一个管理过程, 该过程有六个维度：透明度、包容性、制度化、沟通、实施和效率。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>地质遗产保护和脆弱性的管理模型表明, 如果可以通过管理干预来控制或降低地质价值的脆弱性水平, 那么就有可能在物理、功能和视觉三个层面实现地质遗产保护。</p><!--/ Abstract__block -->\u0000<h3>Objetivo</h3>\u0000<p>Debido a la naturaleza no renovable de la mayoría de los sitios del geopatrimonio, la restauración y reconstrucción pueden ser extremadamente difíciles o incluso imposibles. La presente investigación se llevó a cabo para crear un modelo de gestión de la conservación y la vulnerabilidad del geopatrimonio.</p><!--/ Abstract__block -->\u0000<h3>Diseño/metodología/enfoque</h3>\u0000<p>Para desarrollar el modelo de investigación inicial, se siguieron dos pasos. En primer lugar, se realizó una revisión sistemática de la bibliografía anterior. En segundo lugar, se solicitó la opinión de expertos mediante cuestionarios semiestructurados y estructu","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"13 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142021867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>COVID-19 halted global tourism, prompting stakeholders to use virtual reality (VR) tourism to maintain interest. Due to technological advancements and wider internet access globally, VR tourism has become increasingly popular. Guided by the attention-interest-desire-action (AIDA) model and the technology acceptance model (TAM) frameworks, and with the inclusion of personal innovativeness, this study aims to clarify consumer intentions toward engaging with VR tourism by investigating factors such as personal innovativeness, interest, perceived usefulness (PU), perceived ease of use (PEOU), attitude and desire.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>Data was gathered from 252 participants using a cross-sectional approach, with partial least squares structural equation modeling used to assess the research model.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>The findings indicate consumers' personal innovativeness strongly influences VR tourism intention, mediated by PU, attitude and desire. VR tourism intention is also significantly impacted by interest in VR tourism and is mediated by PU and PEOU, attitude and desire. PEOU and PU are significantly linked to interest and determine attitude. Attitude, both directly and indirectly, significantly influences VR tourism intention through users' desire, which mediates the relationship. Through multiple group analysis, the path from desire to intention is found to be moderated by age, education and marital status.</p><!--/ Abstract__block --> <h3>Practical implications</h3> <p>Theoretically, this study pioneers a framework that merges AIDA, TAM and personal innovativeness to advance the understanding of VR tourism adoption dynamics and enrich tourism research. Managerially, it provides valuable guidance on targeting communications and technology toward increasing VR tourism engagement and presents a roadmap for industry practitioners.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>This research addresses the identified gaps in extant literature by combining TAM and AIDA with personal innovativeness to investigate the process of consumers' VR tourism intention, triggered by consumers' personal innovativeness and interest in VR tourism. The study highlights significant managerial insights for both tourism industry practitioners and academic researchers, which can assist with decision-making to promote VR tourism development.</p><!--/ Abstract__block --> <h3>研究目的</h3> <p>COVID-19 使全球旅游业停滞不前, 促使利益相关者使用虚拟现实 (VR) 旅游来保持兴趣。由于技术进步和全球互联网接入的增长, VR 旅游变得越来越受欢迎。基于注意-兴趣-渴望-行动模型 (AIDA) 和技术接受模型 (TAM) 框架, 并纳入个人创新性, 本研究旨在通过调查个人创新性、兴趣、感知有用性、感知易用性、态度和渴望等因素, 澄清消费者对参与 VR 旅游的意图。</p><!--/ Abstract__block --> <h3>研究设计/方法论</h3> <p>使用横截面方法收集了252名参与者的数据, 并使用偏最小二乘结构方程建模来评估研究模型。</p><!--/ Abstract__block --> <h3>研究发现</h3> <p>研究结果表明, 消费者的个人创新性通过感知有用性、态度和渴望显著影响 VR 旅游意图。VR 旅游意图也受到对 VR 旅游兴趣的显著影响, 并通过感知有用性、感知易用性、态度和渴望进行调节。感知易用性和感知有用性显著与兴趣相关, 并决定态度。态度通过用户的渴望直接和间接地显著影响 VR 旅游意图, 这
{"title":"Virtual reality tourism: intention to use mediated by perceived usefulness, attitude and desire","authors":"Yi-Man Teng, Kun-Shan Wu, Fang-Ju Kuo","doi":"10.1108/tr-02-2024-0133","DOIUrl":"https://doi.org/10.1108/tr-02-2024-0133","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>COVID-19 halted global tourism, prompting stakeholders to use virtual reality (VR) tourism to maintain interest. Due to technological advancements and wider internet access globally, VR tourism has become increasingly popular. Guided by the attention-interest-desire-action (AIDA) model and the technology acceptance model (TAM) frameworks, and with the inclusion of personal innovativeness, this study aims to clarify consumer intentions toward engaging with VR tourism by investigating factors such as personal innovativeness, interest, perceived usefulness (PU), perceived ease of use (PEOU), attitude and desire.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data was gathered from 252 participants using a cross-sectional approach, with partial least squares structural equation modeling used to assess the research model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings indicate consumers' personal innovativeness strongly influences VR tourism intention, mediated by PU, attitude and desire. VR tourism intention is also significantly impacted by interest in VR tourism and is mediated by PU and PEOU, attitude and desire. PEOU and PU are significantly linked to interest and determine attitude. Attitude, both directly and indirectly, significantly influences VR tourism intention through users' desire, which mediates the relationship. Through multiple group analysis, the path from desire to intention is found to be moderated by age, education and marital status.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Theoretically, this study pioneers a framework that merges AIDA, TAM and personal innovativeness to advance the understanding of VR tourism adoption dynamics and enrich tourism research. Managerially, it provides valuable guidance on targeting communications and technology toward increasing VR tourism engagement and presents a roadmap for industry practitioners.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research addresses the identified gaps in extant literature by combining TAM and AIDA with personal innovativeness to investigate the process of consumers' VR tourism intention, triggered by consumers' personal innovativeness and interest in VR tourism. The study highlights significant managerial insights for both tourism industry practitioners and academic researchers, which can assist with decision-making to promote VR tourism development.</p><!--/ Abstract__block -->\u0000<h3>研究目的</h3>\u0000<p>COVID-19 使全球旅游业停滞不前, 促使利益相关者使用虚拟现实 (VR) 旅游来保持兴趣。由于技术进步和全球互联网接入的增长, VR 旅游变得越来越受欢迎。基于注意-兴趣-渴望-行动模型 (AIDA) 和技术接受模型 (TAM) 框架, 并纳入个人创新性, 本研究旨在通过调查个人创新性、兴趣、感知有用性、感知易用性、态度和渴望等因素, 澄清消费者对参与 VR 旅游的意图。</p><!--/ Abstract__block -->\u0000<h3>研究设计/方法论</h3>\u0000<p>使用横截面方法收集了252名参与者的数据, 并使用偏最小二乘结构方程建模来评估研究模型。</p><!--/ Abstract__block -->\u0000<h3>研究发现</h3>\u0000<p>研究结果表明, 消费者的个人创新性通过感知有用性、态度和渴望显著影响 VR 旅游意图。VR 旅游意图也受到对 VR 旅游兴趣的显著影响, 并通过感知有用性、感知易用性、态度和渴望进行调节。感知易用性和感知有用性显著与兴趣相关, 并决定态度。态度通过用户的渴望直接和间接地显著影响 VR 旅游意图, 这","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"21 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141986286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Darko Dimitrovski, Veljko Marinković, Aleksandar Djordjevic, Erose Sthapit
Purpose
This study aims to develop and test a model of the wellness spa hotel experience. The model proposes that experiencescape dimensions (sensory, functional, social, natural and hospitality culture) are important antecedents of guest satisfaction with a wellness spa hotel experience. The study also tests the relationship between satisfaction, wellness-induced well-being, experience co-creation and word-of-mouth (WOM).
Design/methodology/approach
Data was collected in the post-pandemic period, during September–November 2022 from 567 domestic guests who had stayed in a wellness spa hotel in Serbia.
Findings
Besides the social experience scape dimension, all other dimensions of experiencescape (sensory, functional, natural and hospitality culture) were found to be positive drivers of guest satisfaction with a wellness spa hotel experience. The relationship between satisfaction, wellness-induced well-being, experience co-creation and WOM was also supported.
Originality/value
This study emphasises the role of experiencescape in concurrence with the antecedents in cultivating guest satisfaction with a wellness spa hotel experience, which further influences wellness-induced well-being, experience co-creation and WOM.
{"title":"Wellness spa hotel experience: evidence from spa hotel guests in Serbia","authors":"Darko Dimitrovski, Veljko Marinković, Aleksandar Djordjevic, Erose Sthapit","doi":"10.1108/tr-11-2023-0770","DOIUrl":"https://doi.org/10.1108/tr-11-2023-0770","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to develop and test a model of the wellness spa hotel experience. The model proposes that experiencescape dimensions (sensory, functional, social, natural and hospitality culture) are important antecedents of guest satisfaction with a wellness spa hotel experience. The study also tests the relationship between satisfaction, wellness-induced well-being, experience co-creation and word-of-mouth (WOM).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data was collected in the post-pandemic period, during September–November 2022 from 567 domestic guests who had stayed in a wellness spa hotel in Serbia.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Besides the social experience scape dimension, all other dimensions of experiencescape (sensory, functional, natural and hospitality culture) were found to be positive drivers of guest satisfaction with a wellness spa hotel experience. The relationship between satisfaction, wellness-induced well-being, experience co-creation and WOM was also supported.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study emphasises the role of experiencescape in concurrence with the antecedents in cultivating guest satisfaction with a wellness spa hotel experience, which further influences wellness-induced well-being, experience co-creation and WOM.</p><!--/ Abstract__block -->","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"30 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141910446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jean Dubé, Anthony Lapointe, Vincent Martel, Mackens Brejnev Placide, Isabel Victoria Torres Ospino
Purpose
This paper aims to estimate the price premium for a sea view on room rent in a Nordic context, i.e. where proximity to the sea is not valued for the presence of swimmable beaches and suntanning activities. The analysis also explores regional and seasonal variations in price premiums.
Design/methodology/approach
To do so, the study uses information from a Web search of room rents during winter and summer peak seasons. The investigation is based on hotels located along the St. Lawrence River in the Province of Quebec (Canada), where about 40 to 60 km separate both shores. A matching procedure and hedonic pricing models are used to identify the causal impact of a sea view on individual room rents.
Findings
Results suggest that the view price premium varies between 0% and 20%. It is relatively stable on the North Shore, but varies highly on the South Shore, where touristic activities are mainly operating in summertime. The estimation suggests a median local economic benefit of about $30.1M/year.
Practical implications
The analysis reveals that a hedonic pricing model might fail to identify causal effects, especially if it does not account for hotel characteristics. A multiple linear regression model does not ensure a causal interpretation if it neglects unobserved characteristics correlated with the view.
Originality/value
The paper proposes a matching identification procedure accounting for spatial confounding to retrieve the causal impact of the view of the sea on hotel room rents. A heterogeneity analysis suggests that view price premium on room rent can vary within seasons but mainly across regions, even for the same amenities.
{"title":"Hotel room pricing and economic benefit for local economies: evidence from Canada","authors":"Jean Dubé, Anthony Lapointe, Vincent Martel, Mackens Brejnev Placide, Isabel Victoria Torres Ospino","doi":"10.1108/tr-03-2024-0229","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0229","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to estimate the price premium for a sea view on room rent in a Nordic context, i.e. where proximity to the sea is not valued for the presence of swimmable beaches and suntanning activities. The analysis also explores regional and seasonal variations in price premiums.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To do so, the study uses information from a Web search of room rents during winter and summer peak seasons. The investigation is based on hotels located along the St. Lawrence River in the Province of Quebec (Canada), where about 40 to 60 km separate both shores. A matching procedure and hedonic pricing models are used to identify the causal impact of a sea view on individual room rents.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Results suggest that the view price premium varies between 0% and 20%. It is relatively stable on the North Shore, but varies highly on the South Shore, where touristic activities are mainly operating in summertime. The estimation suggests a median local economic benefit of about $30.1M/year.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The analysis reveals that a hedonic pricing model might fail to identify causal effects, especially if it does not account for hotel characteristics. A multiple linear regression model does not ensure a causal interpretation if it neglects unobserved characteristics correlated with the view.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper proposes a matching identification procedure accounting for spatial confounding to retrieve the causal impact of the view of the sea on hotel room rents. A heterogeneity analysis suggests that view price premium on room rent can vary within seasons but mainly across regions, even for the same amenities.</p><!--/ Abstract__block -->","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"31 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141909089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>In view of the rapid growth of micro vacation trend in post-pandemic era, this study aims to identify the underlying motivational factors for micro vacation by developing and validating a measurement scale, while explore the influence of micro vacation motivation on travel intention.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>This research adopts mixed methods. Nine dimensions with 38 items are initially yielded through extensive literature review and in-depth interview (<em>n</em> = 22). Expert panel review filters the scale into eight dimensions with 35 items. Principal component analysis (<em>n</em> = 376) purifies the measures into a 35-item and seven-dimension scale, further confirmed by confirmatory factor analysis (<em>n</em> = 616). Nomological validity test (<em>n</em> = 694) proved the positive effect of micro vacation motivation on travel intention.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>The results present a measurement scale of micro vacation motivation and reveals its seven dimensions: self-presentation, spiritual satisfaction, bonding, convenience, sense of rituals, place attachment and perceived risk. All the motivational factors positively influence travel intention for a micro vacation.</p><!--/ Abstract__block --> <h3>Practical implications</h3> <p>Through profound comprehension of micro vacationers’ travel motivation, destination marketers and tourism providers can better design their products based on vacationers’ needs while stimulate potential market’s visiting intention by diverse marketing activities.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>This study enriches the literature of micro vacation tourism and deepens the knowledge of travel motivation, filling the research gap of tourists’ motivation in micro vacation market.</p><!--/ Abstract__block --> <h3>研究目的</h3> <p>鉴于疫情后时代微度假趋势的快速增长, 本研究旨在通过开发和验证测量量表来探索微度假的潜在动机因素, 同时探讨微度假动机对旅游意向的影响。</p><!--/ Abstract__block --> <h3>研究方法</h3> <p>本研究采用混合方法。通过广泛的文献回顾和深度访谈（<em>n</em> = 22）, 初步得出九个维度 38 个题项。专家小组评审将量表筛选为八个维度, 共 35 个题项。主成分分析（<em>n</em> = 376）将其提纯为 35 个题项、七个维度的量表, 并通过确认性因子分析（<em>n</em> = 616）进一步确认。法则效度测试（<em>n</em> = 694）证明了微观度假动机对旅游意向的积极影响。</p><!--/ Abstract__block --> <h3>研究结果</h3> <p>研究结果提出了微度假动机的测量量表, 并揭示了其七个维度：自我展示、精神满足、联系、便利、仪式感、地方依恋和感知风险。所有动机因素都会对微型度假的旅行意向产生积极影响。</p><!--/ Abstract__block --> <h3>独创性</h3> <p>本研究丰富了微度假旅游的文献, 加深了对旅游动机的认识, 填补了微度假市场中游客旅游动机的研究空白。</p><!--/ Abstract__block --> <h3>实践意义</h3> <p>通过对微型度假者旅游动机的深刻理解, 旅游目的地营销者和旅游服务提供者可以更好地根据度假者的需求设计产品, 同时通过多样化的营销活动激发潜在市场的旅游意向。</p><!--/ Abstract__block --> <h3>Objetivo</h3> <p>Frente al rápido crecimiento de la tendencia a las microvacaciones en la era post pandemia, esta investigación pretende identificar los factores motivacionales subyacentes de las microvacaciones mediante el desarrollo y la validación de una escala de medición, así como analizar la influencia de la motivación de las microvacaciones en la intención de viajar.</p><!--/ Abstra
{"title":"Short breaks and micro vacations: scale development and validation of micro vacation motivation","authors":"Huawen Shen, Yi Hu","doi":"10.1108/tr-02-2024-0131","DOIUrl":"https://doi.org/10.1108/tr-02-2024-0131","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>In view of the rapid growth of micro vacation trend in post-pandemic era, this study aims to identify the underlying motivational factors for micro vacation by developing and validating a measurement scale, while explore the influence of micro vacation motivation on travel intention.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This research adopts mixed methods. Nine dimensions with 38 items are initially yielded through extensive literature review and in-depth interview (<em>n</em> = 22). Expert panel review filters the scale into eight dimensions with 35 items. Principal component analysis (<em>n</em> = 376) purifies the measures into a 35-item and seven-dimension scale, further confirmed by confirmatory factor analysis (<em>n</em> = 616). Nomological validity test (<em>n</em> = 694) proved the positive effect of micro vacation motivation on travel intention.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results present a measurement scale of micro vacation motivation and reveals its seven dimensions: self-presentation, spiritual satisfaction, bonding, convenience, sense of rituals, place attachment and perceived risk. All the motivational factors positively influence travel intention for a micro vacation.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Through profound comprehension of micro vacationers’ travel motivation, destination marketers and tourism providers can better design their products based on vacationers’ needs while stimulate potential market’s visiting intention by diverse marketing activities.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study enriches the literature of micro vacation tourism and deepens the knowledge of travel motivation, filling the research gap of tourists’ motivation in micro vacation market.</p><!--/ Abstract__block -->\u0000<h3>研究目的</h3>\u0000<p>鉴于疫情后时代微度假趋势的快速增长, 本研究旨在通过开发和验证测量量表来探索微度假的潜在动机因素, 同时探讨微度假动机对旅游意向的影响。</p><!--/ Abstract__block -->\u0000<h3>研究方法</h3>\u0000<p>本研究采用混合方法。通过广泛的文献回顾和深度访谈（<em>n</em> = 22）, 初步得出九个维度 38 个题项。专家小组评审将量表筛选为八个维度, 共 35 个题项。主成分分析（<em>n</em> = 376）将其提纯为 35 个题项、七个维度的量表, 并通过确认性因子分析（<em>n</em> = 616）进一步确认。法则效度测试（<em>n</em> = 694）证明了微观度假动机对旅游意向的积极影响。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>研究结果提出了微度假动机的测量量表, 并揭示了其七个维度：自我展示、精神满足、联系、便利、仪式感、地方依恋和感知风险。所有动机因素都会对微型度假的旅行意向产生积极影响。</p><!--/ Abstract__block -->\u0000<h3>独创性</h3>\u0000<p>本研究丰富了微度假旅游的文献, 加深了对旅游动机的认识, 填补了微度假市场中游客旅游动机的研究空白。</p><!--/ Abstract__block -->\u0000<h3>实践意义</h3>\u0000<p>通过对微型度假者旅游动机的深刻理解, 旅游目的地营销者和旅游服务提供者可以更好地根据度假者的需求设计产品, 同时通过多样化的营销活动激发潜在市场的旅游意向。</p><!--/ Abstract__block -->\u0000<h3>Objetivo</h3>\u0000<p>Frente al rápido crecimiento de la tendencia a las microvacaciones en la era post pandemia, esta investigación pretende identificar los factores motivacionales subyacentes de las microvacaciones mediante el desarrollo y la validación de una escala de medición, así como analizar la influencia de la motivación de las microvacaciones en la intención de viajar.</p><!--/ Abstra","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"40 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141899867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>This study aims to address the need for robust conceptual foundations in the digital nomadism discourse through a systematic literature review (SLR). It delves into digital nomadism within sustainable tourism, providing valuable insights to foster community development.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>This study uses a rigorous eight-step process that combines an SLR and a system dynamics approach. In the SLR phase, the authors use the theory, context, characteristics and methodology framework to identify key variables for a dynamic model of sustainable tourism through digital nomadism, following detailed search and selection criteria based on PRISMA guidelines. The second phase uses causal loop diagrams (CLDs) from the literature review to visualize relationships and inform future research directions. The CLD model is validated through literature-based and stakeholder interaction processes, focusing on the social, economic and environmental dimensions, resulting in the development of a robust conceptual model.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>This study identified 28 theories, including agency–structure theory, travel career ladder theory, stakeholder theory and grounded theory, among others. Semi-structured interviews were the primary research method. Major themes explored encompass community interactions, work lifestyles, cultural aspects, financial considerations, infrastructure and policy. The proposed conceptual model aims to scrutinize relationships across economic, environmental and social dimensions, providing a foundation for investigating and promoting sustainable tourism.</p><!--/ Abstract__block --> <h3>Research limitations/implications</h3> <p>Policy implications involve refining taxation policies to maintain tax bases, promoting collaborative economic models and enforcing environmental regulations. Additionally, integrating community planning infrastructure and implementing demographic strategies to manage potential population shifts are crucial. Policies supporting education, skill transfer, health and well-being initiatives contribute significantly to fostering sustainable tourism practices and enhancing community vitality.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>To the best of authors’ knowledge, this study is the first in the digital nomadism space to propose a conceptual model for sustainable tourism adoption.</p><!--/ Abstract__block --> <h3>目的</h3> <p>本研究通过系统的文献综述解决了数字游牧话语中对坚实概念基础的需求。它深入研究了可持续旅游业中的数字游牧主义, 为促进社区发展提供了宝贵的见解。</p><!--/ Abstract__block --> <h3>设计/方法论/方法</h3> <p>本研究采用严格的八步流程, 结合了系统文献综述（SLR）和系统动力学方法。在 SLR 阶段, 我们利用 TCCM 框架, 遵循基于 PRISMA 指南的详细搜索和选择标准, 通过数字游牧主义确定可持续旅游业动态模型的关键变量。第二阶段利用文献综述中的因果循环图（CLD）来可视化关系并为未来的研究方向提供信息。 CLD 模型通过基于文献和利益相关者互动过程进行验证, 重点关注社会、经济和环境维度, 从而开发出稳健的概念模型。</p><!--/ Abstract__block --> <h3>研究结果</h3> <p>本研究确定了 28 种理论, 包括代理结构理论、旅游职业阶梯理论、利益相关者理论和扎根理论等。半结构化访谈是主要的研究方法。探讨的主要主题包括社区互动、工作生活方式、文化方面、财务考虑、基础设施和政策。提出的概念模型
{"title":"Digital nomads: a systematic literature review and future research agenda","authors":"Shashank Gupta, Rachana Jaiswal, Shiv Kumar Gupta","doi":"10.1108/tr-12-2023-0869","DOIUrl":"https://doi.org/10.1108/tr-12-2023-0869","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to address the need for robust conceptual foundations in the digital nomadism discourse through a systematic literature review (SLR). It delves into digital nomadism within sustainable tourism, providing valuable insights to foster community development.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study uses a rigorous eight-step process that combines an SLR and a system dynamics approach. In the SLR phase, the authors use the theory, context, characteristics and methodology framework to identify key variables for a dynamic model of sustainable tourism through digital nomadism, following detailed search and selection criteria based on PRISMA guidelines. The second phase uses causal loop diagrams (CLDs) from the literature review to visualize relationships and inform future research directions. The CLD model is validated through literature-based and stakeholder interaction processes, focusing on the social, economic and environmental dimensions, resulting in the development of a robust conceptual model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study identified 28 theories, including agency–structure theory, travel career ladder theory, stakeholder theory and grounded theory, among others. Semi-structured interviews were the primary research method. Major themes explored encompass community interactions, work lifestyles, cultural aspects, financial considerations, infrastructure and policy. The proposed conceptual model aims to scrutinize relationships across economic, environmental and social dimensions, providing a foundation for investigating and promoting sustainable tourism.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Policy implications involve refining taxation policies to maintain tax bases, promoting collaborative economic models and enforcing environmental regulations. Additionally, integrating community planning infrastructure and implementing demographic strategies to manage potential population shifts are crucial. Policies supporting education, skill transfer, health and well-being initiatives contribute significantly to fostering sustainable tourism practices and enhancing community vitality.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>To the best of authors’ knowledge, this study is the first in the digital nomadism space to propose a conceptual model for sustainable tourism adoption.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究通过系统的文献综述解决了数字游牧话语中对坚实概念基础的需求。它深入研究了可持续旅游业中的数字游牧主义, 为促进社区发展提供了宝贵的见解。</p><!--/ Abstract__block -->\u0000<h3>设计/方法论/方法</h3>\u0000<p>本研究采用严格的八步流程, 结合了系统文献综述（SLR）和系统动力学方法。在 SLR 阶段, 我们利用 TCCM 框架, 遵循基于 PRISMA 指南的详细搜索和选择标准, 通过数字游牧主义确定可持续旅游业动态模型的关键变量。第二阶段利用文献综述中的因果循环图（CLD）来可视化关系并为未来的研究方向提供信息。 CLD 模型通过基于文献和利益相关者互动过程进行验证, 重点关注社会、经济和环境维度, 从而开发出稳健的概念模型。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>本研究确定了 28 种理论, 包括代理结构理论、旅游职业阶梯理论、利益相关者理论和扎根理论等。半结构化访谈是主要的研究方法。探讨的主要主题包括社区互动、工作生活方式、文化方面、财务考虑、基础设施和政策。提出的概念模型","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"6 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141880210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Quynh Nguyen, Aaron Yankholmes, Adele Ladkin, Hanaa Osman
<h3>Purpose</h3> <p>This study aims to investigate Vietnamese hotel workers’ use of national stereotypes in cross-cultural service encounters. The study extends the existing knowledge on service failures and recovery attempts by illustrating how national stereotypes could inform these decisions through the lens of the script theory.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>In this qualitative study, 34 service providers were interviewed about their experience in dealing with guests from different countries in Vietnamese hotels.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>Service providers categorised guests based on their countries of origin to predict their behaviour prior to guest arrivals. When the guest’s behaviour matches the expectations, the service encounters went smoothly by following existing scripts. If there is a discrepancy between the guest behaviours and expectations, it could lead to service failure and the need for new scripts. Appropriate interventions in this process could turn anecdotes into accumulated understanding of guest behaviour for better service and guest experience as a new application of national stereotypes.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>This study advances cross-cultural service encounter research by integrating national stereotypes and script theory. It sheds new light on how national stereotypes could inform service delivery and recovery attempts in service organisations.</p><!--/ Abstract__block --> <h3>目的</h3> <p>本研究旨在调查越南酒店员工在跨文化服务遭遇中使用民族刻板印象的情况。研究通过脚本理论的视角阐释了国家的刻板印象如何为这些决定提供信息, 扩展了现有的服务失败和恢复尝试的知识。</p><!--/ Abstract__block --> <h3>设计/方法</h3> <p>在这项定性研究中, 采访了34家服务提供商, 了解他们在越南酒店与来自不同国家的客人打交道的经历。</p><!--/ Abstract__block --> <h3>调查结果</h3> <p>服务提供商根据客人的原籍国对他们进行分类, 以预测他们在客人抵达前的行为。当客人的行为符合预期时, 通过遵循现有脚本, 服务接触会顺利进行。如果客人的行为和期望之间存在差异, 可能会导致服务失败, 并需要新的脚本。作为国家刻板印象的新应用, 在这一过程中进行适当的干预可以将轶事转化为对客人行为的累积理解, 以提供更好的服务和客人体验。</p><!--/ Abstract__block --> <h3>独创性/价值</h3> <p>本研究通过整合民族刻板印象和脚本理论, 推进跨文化服务遭遇研究。它揭示了在服务组织中, 国家的刻板印象如何影响服务提供和恢复尝试。</p><!--/ Abstract__block --> <h3>Objetivo</h3> <p>Este estudio tiene como objetivo investigar el uso de los estereotipos nacionales por parte de los trabajadores hoteleros vietnamitas en el encuentro intercultural de servicios. El estudio amplía el conocimiento existente sobre los fallos en el servicio y los intentos de recuperación al ilustrar cómo los estereotipos nacionales podrían influir en estas decisiones a través de la teoría del guion.</p><!--/ Abstract__block --> <h3>Diseño/metodología/enfoque</h3> <p>En este estudio cualitativo, se entrevistó a 34 proveedores de servicios sobre su experiencia en el trato con huéspedes de diferentes países en hoteles vietnamitas.</p><!--/ Abstract__block --> <h3>Resultados</h3> <p>Los proveedores de servicios clasificaron a los huéspedes en función de sus países de origen para predecir su comportamiento antes de su llegada. Cuando el comportamiento de los huéspedes coincide con las expectativ
{"title":"National stereotypes in the cross-cultural service encounter: empirical evidence from Vietnam","authors":"Quynh Nguyen, Aaron Yankholmes, Adele Ladkin, Hanaa Osman","doi":"10.1108/tr-09-2023-0612","DOIUrl":"https://doi.org/10.1108/tr-09-2023-0612","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate Vietnamese hotel workers’ use of national stereotypes in cross-cultural service encounters. The study extends the existing knowledge on service failures and recovery attempts by illustrating how national stereotypes could inform these decisions through the lens of the script theory.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In this qualitative study, 34 service providers were interviewed about their experience in dealing with guests from different countries in Vietnamese hotels.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Service providers categorised guests based on their countries of origin to predict their behaviour prior to guest arrivals. When the guest’s behaviour matches the expectations, the service encounters went smoothly by following existing scripts. If there is a discrepancy between the guest behaviours and expectations, it could lead to service failure and the need for new scripts. Appropriate interventions in this process could turn anecdotes into accumulated understanding of guest behaviour for better service and guest experience as a new application of national stereotypes.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study advances cross-cultural service encounter research by integrating national stereotypes and script theory. It sheds new light on how national stereotypes could inform service delivery and recovery attempts in service organisations.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究旨在调查越南酒店员工在跨文化服务遭遇中使用民族刻板印象的情况。研究通过脚本理论的视角阐释了国家的刻板印象如何为这些决定提供信息, 扩展了现有的服务失败和恢复尝试的知识。</p><!--/ Abstract__block -->\u0000<h3>设计/方法</h3>\u0000<p>在这项定性研究中, 采访了34家服务提供商, 了解他们在越南酒店与来自不同国家的客人打交道的经历。</p><!--/ Abstract__block -->\u0000<h3>调查结果</h3>\u0000<p>服务提供商根据客人的原籍国对他们进行分类, 以预测他们在客人抵达前的行为。当客人的行为符合预期时, 通过遵循现有脚本, 服务接触会顺利进行。如果客人的行为和期望之间存在差异, 可能会导致服务失败, 并需要新的脚本。作为国家刻板印象的新应用, 在这一过程中进行适当的干预可以将轶事转化为对客人行为的累积理解, 以提供更好的服务和客人体验。</p><!--/ Abstract__block -->\u0000<h3>独创性/价值</h3>\u0000<p>本研究通过整合民族刻板印象和脚本理论, 推进跨文化服务遭遇研究。它揭示了在服务组织中, 国家的刻板印象如何影响服务提供和恢复尝试。</p><!--/ Abstract__block -->\u0000<h3>Objetivo</h3>\u0000<p>Este estudio tiene como objetivo investigar el uso de los estereotipos nacionales por parte de los trabajadores hoteleros vietnamitas en el encuentro intercultural de servicios. El estudio amplía el conocimiento existente sobre los fallos en el servicio y los intentos de recuperación al ilustrar cómo los estereotipos nacionales podrían influir en estas decisiones a través de la teoría del guion.</p><!--/ Abstract__block -->\u0000<h3>Diseño/metodología/enfoque</h3>\u0000<p>En este estudio cualitativo, se entrevistó a 34 proveedores de servicios sobre su experiencia en el trato con huéspedes de diferentes países en hoteles vietnamitas.</p><!--/ Abstract__block -->\u0000<h3>Resultados</h3>\u0000<p>Los proveedores de servicios clasificaron a los huéspedes en función de sus países de origen para predecir su comportamiento antes de su llegada. Cuando el comportamiento de los huéspedes coincide con las expectativ","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"42 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141862348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<h3>Purpose</h3> <p>This study aims to investigate how source attractiveness (including platform credibility, product appeal and streamer attractiveness) and information quality impact viewers’ cognition and flow state. Additionally, it examines how these factors influence the development of consumer attitudes and behaviors toward livestreamed tourism shopping, as well as the moderating roles of perceived risk and personal characteristics.</p><!--/ Abstract__block --> <h3>Design/methodology/approach</h3> <p>A sequential mixed-methods research design was used. In addition to a literature review, 15 interviews were conducted to identify measurement items for the subsequent questionnaire survey. Sample 1 (<em>n</em> = 209) was used to refine these measurement items, whereas Sample 2 (<em>n</em> = 227) was used to evaluate the measurement model and test the proposed hypotheses.</p><!--/ Abstract__block --> <h3>Findings</h3> <p>Findings reveal that source attractiveness (streamer attractiveness, tourism product attractiveness and platform credibility) and information quality significantly influence customers’ behavior formation, with cognition and flow state acting as mediators. Findings further confirm the moderating effect of perceived risk in a livestreamed shopping environment.</p><!--/ Abstract__block --> <h3>Practical implications</h3> <p>The findings provide new insights into how consumers select livestreamed shopping platforms. As viewers assess the credibility and trustworthiness of each component to form their perception of the overall platform’s credibility, companies should market their products through credible platforms, studios and stores with extensive reach. It is also critical to collaborate with streamers who are sincere, trustworthy, knowledgeable and professional. Since perceived risk lowers consumer behavioral intentions, live streamers, platforms and merchants should offer convincing and credible arguments to alleviate viewers’ perceived risks.</p><!--/ Abstract__block --> <h3>Originality/value</h3> <p>This study advances the literature on livestreamed shopping by broadening the conceptualization of source attractiveness to include three dimensions: streamer attractiveness, product attractiveness and platform attractiveness. Furthermore, it differentiates itself from existing studies by integrating and adopting multidimensional measurements of cognition (perceived usefulness and ease of use) and flow state (control, enjoyment, curiosity and concentration).</p><!--/ Abstract__block --> <h3>目的</h3> <p>本研究旨在探讨信息源吸引力(平台可信度、产品吸引力和主播吸引力)和信息质量如何影响旅游购物直播观众的认知和心流体验。本研究进一步探讨了这些因素如何影响旅游直播购物消费者的态度与行为。本研究还检验了感知风险和个人特征的调节作用。</p><!--/ Abstract__block --> <h3>设计/方法/途径</h3> <p>采用顺序混合研究方法。基于文献和15次深度访谈确定了问卷调查中使用的测量项目。样本1 (<em>n</em>= 209)用于净化测量项目。样本2 (<em>n</em>= 227)用于评估测量模型并验证假设。</p><!--/ Abstract__block --> <h3>研究发现</h3> <p>信息源吸引力(主播吸引力、旅游产品吸引力和平台可信度)和信息质量显著影响消费者行为, 其中认知和心流起中介作用。研究结果进一步证实了感知风险的调节作用。</p><!--/ Abstract__block --> <h3>实践价值</h3> <p
{"title":"Livestreamed tourism shopping: consumers’ attitudes and behaviors","authors":"Chun Liu, Qi Zhao, Dogan Gursoy, Hong Zheng","doi":"10.1108/tr-01-2024-0040","DOIUrl":"https://doi.org/10.1108/tr-01-2024-0040","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate how source attractiveness (including platform credibility, product appeal and streamer attractiveness) and information quality impact viewers’ cognition and flow state. Additionally, it examines how these factors influence the development of consumer attitudes and behaviors toward livestreamed tourism shopping, as well as the moderating roles of perceived risk and personal characteristics.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A sequential mixed-methods research design was used. In addition to a literature review, 15 interviews were conducted to identify measurement items for the subsequent questionnaire survey. Sample 1 (<em>n</em> = 209) was used to refine these measurement items, whereas Sample 2 (<em>n</em> = 227) was used to evaluate the measurement model and test the proposed hypotheses.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings reveal that source attractiveness (streamer attractiveness, tourism product attractiveness and platform credibility) and information quality significantly influence customers’ behavior formation, with cognition and flow state acting as mediators. Findings further confirm the moderating effect of perceived risk in a livestreamed shopping environment.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings provide new insights into how consumers select livestreamed shopping platforms. As viewers assess the credibility and trustworthiness of each component to form their perception of the overall platform’s credibility, companies should market their products through credible platforms, studios and stores with extensive reach. It is also critical to collaborate with streamers who are sincere, trustworthy, knowledgeable and professional. Since perceived risk lowers consumer behavioral intentions, live streamers, platforms and merchants should offer convincing and credible arguments to alleviate viewers’ perceived risks.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study advances the literature on livestreamed shopping by broadening the conceptualization of source attractiveness to include three dimensions: streamer attractiveness, product attractiveness and platform attractiveness. Furthermore, it differentiates itself from existing studies by integrating and adopting multidimensional measurements of cognition (perceived usefulness and ease of use) and flow state (control, enjoyment, curiosity and concentration).</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究旨在探讨信息源吸引力(平台可信度、产品吸引力和主播吸引力)和信息质量如何影响旅游购物直播观众的认知和心流体验。本研究进一步探讨了这些因素如何影响旅游直播购物消费者的态度与行为。本研究还检验了感知风险和个人特征的调节作用。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>采用顺序混合研究方法。基于文献和15次深度访谈确定了问卷调查中使用的测量项目。样本1 (<em>n</em>= 209)用于净化测量项目。样本2 (<em>n</em>= 227)用于评估测量模型并验证假设。</p><!--/ Abstract__block -->\u0000<h3>研究发现</h3>\u0000<p>信息源吸引力(主播吸引力、旅游产品吸引力和平台可信度)和信息质量显著影响消费者行为, 其中认知和心流起中介作用。研究结果进一步证实了感知风险的调节作用。</p><!--/ Abstract__block -->\u0000<h3>实践价值</h3>\u0000<p","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":"92 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141857777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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