Multi-criteria analysis (MCA) has traditionally been employed to evaluate transport projects. In recent years, participatory MCA approaches have presented a promising avenue for involving stakeholders in transport planning. However, the potential of participatory MCA to support the development of inclusive transport infrastructure, particularly digital and shared mobility services, remains underexplored. This study examines three applications of a specific participatory MCA method, the Multi-Actor Multi-Criteria Analysis (MAMCA), in Brussels (Belgium), The Hague (The Netherlands) and Vienna (Austria). These applications aimed to support the planning process for implementing mobility hubs, a type of transport infrastructure that integrates shared mobility services and public transport both physically and digitally.
The research draws on the qualitative data collected from the facilitators of three participatory MCA processes, which used workshops, interviews and questionnaires to capture stakeholder perspectives. The cases show that participatory MCA can support the development of inclusive infrastructure, including digital and shared mobility services. Yet challenges remain regarding stakeholder engagement, varying levels of participant expertise, and facilitation. The extent to which results inform decisions, however, depends less on methodological design than on the institutional capacity and political commitment of the actors involved. By identifying these barriers and proposing strategies to address them, this study provides key recommendations for policymakers and practitioners involved in planning and developing transport infrastructure.
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