Journal of Enterprise Information Management最新文献

{"title":"Digital resilience and firm internationalization: a study of Chinese listed companies","authors":"Zhaocheng Li, Zimu Xu, A. Sukumar","doi":"10.1108/jeim-02-2023-0095","DOIUrl":"https://doi.org/10.1108/jeim-02-2023-0095","url":null,"abstract":"PurposeThe aim of this research is to explore the impact of digital resilience on firms' international performance. Using internal operation efficiency and innovation as channel variables, this paper explores the relationship between digital resilience and international firm performance of Chinese listed firms.Design/methodology/approachThe research design follows a quantitative approach. Using firm-level panel data from 2007 to 2020, this paper tests the hypotheses between digital resilience and international firm performance through internal efficiency and innovation.FindingsThe results note that digital resilience has a positive effect on internationalization while operation efficiency is a channel through which digital resilience promotes internationalization. Digital resilience also facilitates innovation by improving research and development (R&D) efficiency and matching innovation collaborators.Originality/valueThis paper is one of the first to explore digital resilience in the context of internalization and international firm performance. This paper extends the notion of resource-based view (RBV) to examine the relationship between digital resilience, internal efficiency and innovation on international firm performance.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"1 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41562051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effects of digital transformation on supply chain resilience: a moderated and mediated model","authors":"Yaqin Yuan, Hongying Tan, Linlin Liu","doi":"10.1108/jeim-09-2022-0333","DOIUrl":"https://doi.org/10.1108/jeim-09-2022-0333","url":null,"abstract":"PurposeThis study aims to investigate the impact of digital transformation on supply chain resilience. Additionally, the paper examines the mediating effect of supply chain process integration as well as the moderating effect of environmental uncertainty in the relationship between digital transformation and supply chain resilience.Design/methodology/approachDrawing on digital empowerment theory, this study proposes a theoretical model. Using survey data collected from 216 enterprises in China, the study employs structural equation modeling to validate the theoretical model.FindingsThe results reveal that digital transformation has a significant impact on supply chain resilience. Three dimensions of supply chain process integration, namely, information flow integration, physical flow integration, and financial flow integration mediate the relationship between digital transformation and supply chain resilience. In addition, environmental uncertainty including market uncertainty and technology uncertainty positively moderates the relationship between digital transformation and supply chain resilience.Originality/valueFirst, this paper provides empirical evidence on both the direct and indirect effects of digital transformation on supply chain resilience. Second, this paper enriches the understanding of how supply chain integration impacts supply chain resilience in the digital transformation era by adopting a more granular perspective of process integration rather than broad external and internal integrations. Furthermore, this paper extends the knowledge of the role of external environment in digital transformation and supply chain risk management by examining the moderating effects of market uncertainty and technology uncertainty.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":" ","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47536034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital transformation technologies to analyze product returns in the e-commerce industry","authors":"S. K. Jauhar, B. Chakma, Sachin S. Kamble, Amine Belhadi","doi":"10.1108/jeim-09-2022-0315","DOIUrl":"https://doi.org/10.1108/jeim-09-2022-0315","url":null,"abstract":"PurposeAs e-commerce has expanded rapidly, online shopping platforms have become widespread in India and throughout the world. Product return, which has a negative effect on the E-Commerce Industry's economic and ecological sustainability, is one of the E-Commerce Industry's greatest challenges in light of the substantial increase in online transactions. The authors have analyzed the purchasing patterns of the customers to better comprehend their product purchase and return patterns.Design/methodology/approachThe authors utilized digital transformation techniques-based recency, frequency and monetary models to better understand and segment potential customers in order to address personalized strategies to increase sales, and the authors performed seller clustering using k-means and hierarchical clustering to determine why some sellers have the most sales and what products they offer that entice customers to purchase.FindingsThe authors discovered, through the application of digital transformation models to customer segmentation, that over 61.15% of consumers are likely to purchase, loyal customers and utilize firm service, whereas approximately 35% of customers have either stopped purchasing or have relatively low spending. To retain these consumer segments, special consideration and an enticing offer are required. As the authors dug deeper into the seller clustering, we discovered that the maximum number of clusters is six, while certain clusters indicate that prompt delivery of the goods plays a crucial role in customer feedback and high sales volume.Originality/valueThis is one of the rare study that develops a seller segmentation strategy by utilizing digital transformation-based methods in order to achieve seller group division.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":" ","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45864715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mediating effect of industry dynamics, absorptive capacity and resource commitment in new digital technology adoption and effective implementation processes","authors":"Rupak Rauniar, Greg Rawski, Q. Cao, Samhita Shah","doi":"10.1108/jeim-06-2022-0190","DOIUrl":"https://doi.org/10.1108/jeim-06-2022-0190","url":null,"abstract":"PurposeDrawing upon a systematic literature review in new technology, innovation transfer and diffusion theories, and from interviews with technology leaders in digital transformation programs in the US Oil & Gas (O&G) industry, the authors explore the relationships among O&G industry dynamics, organization's absorptive capacity and resource commitment for new digital technology adoption-implementation process.Design/methodology/approachThe authors employed the empirical survey method to gather the data (a sample size of 172) in the US O&G industry and used structural equation modeling (SEM) to test the measurement model for validity and reliability and the conceptual model for hypothesized structural relationships.FindingsThe results provide support for the study’s causal model of adoption and implementation with positive and direct relationships between the initiation and trial stages, between the trial stages and the evaluation of effective outcomes and between the effective outcomes and the effective implementation stages of digital technologies. The results also reveal partial mediating relationships of industry dynamics, absorptive capacity and resource commitment between respective stages.Practical implicationsBased on the current study's findings, managers are recommended to pay attention to the evolving industry dynamics during the initiation stage of new digital technology adoption, to utilize the organization's knowledge-based absorptive capacity during digital technology trial and selection stages and to support the digital technology implementation project when the adoption decision of a particular digital technology has been made.Originality/valueThe empirical research contributes literature on digital technology adoption and implementation by identifying and demonstrating the importance of industry dynamics, absorptive capacity and resource commitment factors as mediating variables at various stages of the adoption-implementation process and empirically validating a process-based causal model of digital technology adoption and a successful implementation project that has been missing in the current body of literature on digital transformation.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":" ","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42968114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A contemplative overview of smart communities: a hybrid analytical approach","authors":"Surabhi Sakshi, Praveen Ranjan Srivastava, Sachin K. Mangla, Amol Singh","doi":"10.1108/jeim-09-2022-0304","DOIUrl":"https://doi.org/10.1108/jeim-09-2022-0304","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to uncover and develop explicit knowledge of existing smart communities (SCs) to guide services and business solutions for enterprises and serve community users in a well-thought-out manner. These sagacious frameworks will assist in analyzing trends and reaching out to pre-existing setups with different degrees of expertise.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A systematic overview is provided in this paper to unify insights and competencies toward building SCs; a hybrid analytical approach is used consisting of machine learning and bibliometric analysis. Scopus and Web of Science (WoS) are the primary databases for this purpose.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>SCs implement cutting-edge technologies to enhance mobility, elevating information and communication technology (ICT) skills and data awareness while improving business processes and efficiency. This system of SC is an evolution of the conventional method. It provides a foundation for intelligent community services based on individual users and technologies such as the Internet of Things (IoT), artificial intelligence, cloud computing and big data. Manufacturing-based, service-based, retail-based, resource management and infrastructure-based SCs exist in the literature.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper summarizes a conceptual framework of SCs based on existing works around SCs. To the best of the authors’ knowledge, this is the first systematic literature review that uses a hybrid approach of topic modeling and bibliometric analysis to understand SCs better.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"8 4","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50164804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Designing an information-sharing system to improve collaboration culture: a soft systems methodology approach in the digital service creation process","authors":"Ervia Tissyaraksita Devi, Dermawan Wibisono, Nur Budi Mulyono, Rachma Fitriati","doi":"10.1108/jeim-08-2022-0294","DOIUrl":"https://doi.org/10.1108/jeim-08-2022-0294","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to fill the gap in collaboration culture improvement by designing an information-sharing system as an enabler to support the forming dimensions of the collaboration process in previous studies. The authors propose the appropriate system to eliminate the collaboration culture gaps between the related functional units based on in-process interaction learning in a business process outsourcing company.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study employed action research (AR) based on soft systems methodology (SSM) with a system thinking approach, in which the authors and process actors design the agreed information-sharing system by involving the process actors in identifying the initial problem situation as well as validating the conceptual model through discussions and designing the expected system.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study discovers that SSM-based AR is a suited method for designing a system that supports the formation of collaboration culture among actors in the digital service creation process by learning user perceptions and expectations in order to obtain their commitment to empower the proposed system.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>In addition to providing a system to minimize the lack of collaboration culture, this study contributes to the academic literature by offering a new way of planning and designing in a system development methodology using soft systems approaches to understand user perceptions, expressing user interaction in a conceptual model and validating it and defining agreed activities to obtain the best design according to user expectations.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"6 4","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50164816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Artisan entrepreneurship, resilience and sustainable development: the quintuple helix innovation model in the low-density and cross-border territories","authors":"A. Rodrigues, C. Marques, Veland Ramadani","doi":"10.1108/jeim-02-2023-0066","DOIUrl":"https://doi.org/10.1108/jeim-02-2023-0066","url":null,"abstract":"PurposeThe aim of this study is, from the perspective of artisan entrepreneurship, to trace and analyse the artisan's profile in the sustainable development of low population density cross-border territories, using the quintuple helix innovation model.Design/methodology/approachTen semi-structured interviews were conducted with cultural and traditional artisans to achieve the proposed objective using a qualitative approach. The artisans are from Northeast Portugal (Bragança, Miranda do Douro, Mogadouro, Vimioso and Vinhais) and Northern Spain (Province of Zamora). The interviews were conducted face-to-face between May and June 2022. The interviews were manually transcribed and subjected to content and lexical analyses using IRaMuTeQ software.FindingsAn artisan was identified as an enterprising individual whose marketed handicraft pieces transmit the values and teachings of his community. Innovation, technology, sustainability and circular economy in a family environment, where dedication, resilience, happiness and hard work transmit an identity that places the artisan and his artisan practice as the driving force for the enhancement and promotion of his territory, cultural heritage and identity.Originality/valueThis work is the first study to address and treat the issue of artisan entrepreneurship by analysing and defining the cultural-based and traditional artisan profile in a cross-border and low population density territorial context.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":" ","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46509604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing","authors":"Chaohong Xie, Y. Gong, Xianhao Xu, Chung-Yean Chiang, Qian Chen","doi":"10.1108/jeim-02-2021-0073","DOIUrl":"https://doi.org/10.1108/jeim-02-2021-0073","url":null,"abstract":"PurposeThis study investigates the impacts of return channel type on the relationships between return service quality (RSQ) and customer loyalty (CL) in an omnichannel retailing environment.Design/methodology/approachData comes from Chinese customers having a return experience in omnichannel retailing that uses the channel type of both buy-online-return-in-store (BORIS) and buy-in-store-return-to-online warehouses (BSROW). The authors use the structural equation modeling to test the hypotheses and the bootstrapping method to test the mediation and moderation effect.FindingsFor BORIS channel, satisfaction of customer returns (CRS) partially mediates the relationship between convenience and CL, and fully mediates that between CL and responsiveness, transparency and competence, respectively. For BSROW channel, CRS partially mediates the relationship between responsiveness and CL, and fully mediates that between CL and convenience, transparency and competence, respectively. The mediation effects indicate that omnichannel customers may feel more satisfied due to higher omnichannel fulfillment (responsiveness and convenience) and omnichannel trust (transparency and competence) provided by retailers. Return channel type moderates the relationship between RSQ-convenience and CL. The results show the different expectations between BORIS and BSROW customers in the return process.Research limitations/implicationsThis paper serves as a pioneering study to apply cognition-affect-behavior paradigm into the field of return management in omnichannel retailing.Practical implicationsThe findings suggest retailers develop their strategies on customer returns and post-sales service quality improvement in the omnichannel. Also, retailers should develop an integrated return system across channels to provide convenient service to BORIS customers and quick response to BSROW customers.Originality/valueStudying return service management in the omnichannel from customer's cognition appraisal, this study contributes to the literature of the reverse service management by bringing in the effect of omnichannel type to explore the relationship between RSQ and CL.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"36 1","pages":"1105-1134"},"PeriodicalIF":6.5,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62081480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Big data analytics capability and contribution to firm performance: the mediating effect of organizational learning on firm performance","authors":"Mahda Garmaki, Rebwar Kamal Gharib, Imed Boughzala","doi":"10.1108/jeim-06-2021-0247","DOIUrl":"https://doi.org/10.1108/jeim-06-2021-0247","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;The study examines how firms may transform big data analytics (BDA) into a sustainable competitive advantage and enhance business performance using BDA. Furthermore, this study identifies various resources and sub-capabilities that contribute to BDA capability.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;Using classic grounded theory (GT), resource-based theory and dynamic capability (DC), the authors conducted interviews, which involved an exploratory inductive process. Through a continuous iterative process between the collection, analysis and comparison of data, themes and their relationships appeared. The literature was used as part of the data set in the later phases of data collection and analysis to identify how the study’s findings fit with the extant literature and enrich the emerging concepts and their relationships.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;The data analysis led to developing a conceptual model of BDA capability that described how BDA contributes to firm performance through the mediated impact of organizational learning (OL). The findings indicate that BDA capability is incomplete in the absence of BDA capability dimensions and their sub-dimensions, and expected advancement will not be achieved.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Research limitations/implications&lt;/h3&gt;\u0000&lt;p&gt;The research offers insights on how BDA is converted into an enterprise-wide initiative, by extending the BDA capability model and describing the role of per dimension in constructing the capability. In addition, the paper provides managers with insights regarding the ways in which BDA capability continuously contributes to OL, fosters organizational knowledge and organizational abilities to sense, seize and reconfigure data and knowledge to grab digital opportunities in order to sustain competitive advantage.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Originality/value&lt;/h3&gt;\u0000&lt;p&gt;This article is the first exploratory research using GT to identify how data-driven firms obtain and sustain BDA competitive advantage, beyond prior studies that employed mostly a hypothetico-deductive stance to investigate BDA capability. While the authors discovered various dimensions of BDA capability and identified several factors, some of the prior related studies showed some of the dimensions as formative factors (e.g. Lozada &lt;em&gt;et al&lt;/em&gt;., 2019; Mikalef &lt;em&gt;et al&lt;/em&gt;., 2019) and some other research depicted the different dimensions of BDA capability as reflective factors (e.g. Wamba and Akter, 2019; Ferraris &lt;em&gt;et al.&lt;/em&gt;, 2019). Thus, it was found necessary to correctly define different dimensions and their contributions, since formative and reflective models represent various approaches to achieving the capability. In this line, the authors used GT, as an exploratory method, to conceptualize BDA capability and the mechanism that it contributes to firm performance. This research introduces new capability dimensions that were ","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"5 4","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50164838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Proposing a conceptual model of the sustainable digital supply chain in manufacturing companies: a qualitative approach","authors":"Mahdieh Ahmad Amouei, C. Valmohammadi, Kiamars Fathi","doi":"10.1108/jeim-08-2022-0269","DOIUrl":"https://doi.org/10.1108/jeim-08-2022-0269","url":null,"abstract":"PurposeIn the digital age, emerging technologies have affected every industry. Information and communications technology and digital technologies have transformed traditional supply chains into smart and more resilient ones, enabling effective management of challenges. Given the importance of the two topics, namely sustainable supply chain management and Industry 4.0 in supply chain management, on the one hand, and the dearth of theoretical research performed in this area on the other, this study aims to propose a conceptual model on a sustainable digital supply chain management in manufacturing companies.Design/methodology/approachThis study utilized a qualitative approach. First, an in-depth review of the relevant literature was done. Then, following a multi-grounded theory methodology, relevant data were gathered by reviewing 92 papers and conducting nine semi-structured interviews with industry experts. These data were analyzed using the MAXQDA software.FindingsA total of 41 concepts, ten sub-components and three main components (dimensions) were extracted, and the proposed conceptual model was presented. Finally, based on this conceptual model, three propositions were suggested.Research limitations/implicationsConsidering that the present study was performed in the context of Iranian manufacturing companies, caution should be exercised in relation to the generalizability of the obtained results. Also, due to the problems in the digital technology infrastructure and the limited use of these technologies by manufacturing companies (emphasized by the interviewees), this study focused on the theoretical dimension of using digital technologies by these companies.Practical implicationsThe proposed comprehensive model can help academicians as well as practitioners to focus better and explore the variables and constructs of the model, paving the way toward successful implementation of digital technologies in the manufacturing supply chain.Originality/valueTo the best knowledge of the authors, this study is among the first of its kind which presents a holistic and comprehensive digital supply chain model aimed at guiding companies to consider sustainability from all the main dimensions and their relevant indicators.","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":" ","pages":""},"PeriodicalIF":6.5,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44172373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}