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WEIRD is not Enough: Sustainability Insights from Non-WEIRD Countries 怪异是不够的:来自非怪异国家的可持续发展见解
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-04-11 DOI: 10.1177/02761467231169880
Ben Wooliscroft, E. Ko
Henrich, Heine, and Norezayan (2010) published ‘The weirdest people in the world?’ in Behavoral and Brain Sciences (as of March, 2023 it has been cited 11 800 plus times in scholar.google). The paper introduced the concept of Western, Educated, Industrialised, Rich and Developed (WEIRD) countries/cultures and research subjects. It makes a cogent case for research based on those samples being unrepresentative of, and not useful to inform policy/behavior change/etc. of non-WEIRD countries. With this paper Henrich, Heine, and Norezayan (2010) have asked psychology and all social sciences to reflect on whether our findings represent the world, or just one small part of it. Macromarketing's assumptions and beliefs about fundamental human behavior have been shaped by psychology.
Henrich、Heine和Norezayan(2010)发表了《世界上最奇怪的人?》在Behavoral and Brain Sciences(截至2023年3月,该论文在scholar.google上被引用了11800多次)。该论文介绍了西方、受过教育、工业化、富裕和发达(WEIRD)国家/文化和研究主题的概念。它为基于这些样本的研究提供了一个令人信服的理由,这些样本不具有代表性,对政策/行为变化等没有帮助。非WEIRD国家。Henrich、Heine和Norezayan(2010)在这篇论文中要求心理学和所有社会科学反思我们的发现是否代表了世界,或者只是世界的一小部分。宏观营销对人类基本行为的假设和信念是由心理学塑造的。
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引用次数: 0
Drivers of Ethical Consumption: Insights from a Developing Country 道德消费的驱动力:来自发展中国家的启示
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-04-10 DOI: 10.1177/02761467231168045
Sabeehuddin Hasan, Ben Wooliscroft, Alexandra Ganglmair‐Wooliscroft
WEIRD countries (Western, Educated, Industrialised, Rich, Democratic) consume well above the earth's capacity to produce. Non-WEIRD countries look on, with justifiable envy and want to increase their standard of living. Not only do we need to reduce consumption in WEIRD countries, we need also to understand the non-WEIRD citizens’ motivations to avoid/reduce future issues caused by over-consumption. This paper covers the breadth of phenomena of ethical consumption habits and their drivers in Pakistan. In-depth unstructured interviews were conducted with Pakistani respondents and analysed using laddering technique to uncover drivers of ethical consumption. Consumption choices in Pakistan are driven primarily by religiosity and frugality. While concern for health and environmental conservation is shared with WEIRD countries, underlying values (conformity and tradition) differ. These results emphasize the need to understand the drivers in developing societies and adjusting our marketing programs to improve societal wellbeing and environmental protection.
怪异的国家(西方国家、受过教育的国家、工业化国家、富裕国家、民主国家)的消费远远超过地球的生产能力。非WEIRD国家满怀嫉妒地看着他们,希望提高他们的生活水平。我们不仅需要减少WEIRD国家的消费,还需要了解非WEIRD公民避免/减少未来过度消费造成的问题的动机。本文涵盖了巴基斯坦道德消费习惯现象的广度及其驱动因素。对巴基斯坦受访者进行了深入的非结构化访谈,并使用阶梯技术进行了分析,以揭示道德消费的驱动因素。巴基斯坦的消费选择主要受宗教信仰和节俭的驱使。虽然WEIRD各国都关心健康和环境保护,但其基本价值观(一致性和传统)各不相同。这些结果强调,需要了解发展中社会的驱动因素,并调整我们的营销计划,以改善社会福利和环境保护。
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引用次数: 1
The Virtuous Cycle: Social Media Influencers’ Potential for Kindness Contagion 良性循环:社交媒体影响者的善良传染潜力
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-04-06 DOI: 10.1177/02761467231163754
Tiegan Bradley, Kelley Cours Anderson, Ashley Hass
Social media influencers have received significant recognition for their marketing capabilities but are also identified as contributing to several negative societal consequences. This commentary explores social media influencers’ emergent role and associated practices in the spread of kindness to benefit the larger society. Informed by parasocial and construal level theories, we introduce the concept of kindness contagion and conceptualize social media influencers’ kindness contagion cycle. The framework includes six authentic kindness practice forms in which influencers are most likely to reinforce their kindness-embedded relationship (e.g., posts of encouragement to be kind and kindness meditations). By integrating parasocial and construal level theories we go beyond the commonly discussed marketization capabilities for this actor to help generate insights into how a social media influencer can build an intimate, trusting relationship with their followers, to spread kindness among consumers. Practical and theoretical implications are also discussed in addition to future research directions.
社交媒体影响者因其营销能力而获得了极大的认可,但也被认为造成了一些负面的社会后果。这篇评论探讨了社交媒体影响者在传播善良以造福更大社会中的新兴角色和相关实践。在副社会理论和解释水平理论的指导下,我们引入了善意传染的概念,并对社交媒体影响者的善意传染周期进行了概念化。该框架包括六种真实的善良实践形式,其中影响者最有可能加强他们的善良嵌入关系(例如,鼓励善良和善良冥想的帖子)。通过整合准社会和解释层面的理论,我们超越了通常讨论的行动者的市场化能力,帮助我们深入了解社交媒体影响者如何与他们的追随者建立亲密、信任的关系,在消费者中传播善意。讨论了本文的理论与实践意义,并展望了未来的研究方向。
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引用次数: 3
Walk the Talk: The Boohoo Case Study 言行一致:Boohoo案例研究
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-22 DOI: 10.1177/02761467231164960
Mona Nassar, Tara Goddard, Regine Freeman
This case study of a UK-based global fast fashion brand Boohoo encourages critical exploration of a complex, ethical and reputational crisis. Taking a macromarketing perspective, the reader is encouraged to consider all of the factors, actors and relationships in the industry, society and the supply chain to appreciate the resulting ethical considerations that arise. Boohoo has been described as a successful online company that provides a wide range of products, including clothing, footwear, beauty products and accessories. However, the company came under fire in July 2020 after an exposé published in the Sunday Times, the Sunday paper of The Times, named Britain's most trusted national newspaper. The exposé published a report from an undercover investigation that revealed some unacceptable practices in relation to working conditions. The poor working conditions were worsened by the COVID-19 outbreak. As the media criticised Boohoo, the company launched an independent review which eventually confirmed the allegations and stated that the investigation's findings were “substantially true”. Written from the perspective of a PR consultancy that wants to help Boohoo restore its reputation, the case uses secondary information to thoroughly understand Boohoo's situation. The PR consultants therefore investigate the Sunday Times’ allegations, Boohoo's practices and responses to those allegations, and the company's practices from an ethical point of view. The PR consultancy also investigates the fashion industry, with a focus on fast fashion, which creates an environment where suppliers and retailers in the system try to produce products as cheaply and profitably as possible. To fully understand those affected by this exposé, those influential to the industry and those stakeholders who govern or put pressure on the industry, they consider: the people and local government of Leicester (pronounced Lester), the supplier factories, national government websites and views of pressure groups and charities.
这项针对英国全球快时尚品牌Boohoo的案例研究鼓励对复杂的道德和声誉危机进行批判性探索。从宏观营销的角度来看,鼓励读者考虑行业、社会和供应链中的所有因素、参与者和关系,以理解由此产生的道德考虑。Boohoo被描述为一家成功的在线公司,提供广泛的产品,包括服装、鞋类、美容产品和配件。然而,在《泰晤士报》的周日报纸《星期日泰晤士报》上发表的一篇曝光文章被评为英国最受信任的全国性报纸后,该公司于2020年7月遭到抨击。曝光者发表了一份秘密调查报告,揭露了一些与工作条件有关的不可接受的做法。新冠肺炎的爆发使恶劣的工作条件更加恶化。由于媒体批评Boohoo,该公司发起了一项独立审查,最终证实了这些指控,并表示调查结果“基本属实”。该案件是从一家公关咨询公司的角度撰写的,该公司希望帮助Boohoo恢复声誉,该案件使用次要信息来彻底了解Boohoo的情况。因此,公关顾问从道德角度调查《星期日泰晤士报》的指控、Boohoo的做法和对这些指控的回应,以及该公司的做法。这家公关咨询公司还调查时尚行业,重点关注快时尚,这创造了一个环境,让系统中的供应商和零售商尽可能低成本、盈利地生产产品。为了充分了解受此次博览会影响的人、对行业有影响力的人以及管理或向行业施加压力的利益相关者,他们考虑了:莱斯特的人民和地方政府(发音为Lester)、供应商工厂、国家政府网站以及压力团体和慈善机构的观点。
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引用次数: 0
Is Marketing a Victim of its Own Success? A Restoration Process to Unlock Marketing's Power for Creativity, Competitiveness, and Well-Being 营销是自身成功的牺牲品吗?释放市场创造力、竞争力和幸福感的恢复过程
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-20 DOI: 10.1177/02761467231162509
Wided Batat
Marketing is perceived as both a solution and a problem, depending on one's perspective, the context, and the source of the narrative. For instance, media agents portray marketing at its worst: as a superficial and manipulative practice designed to dupe consumers; or at its best as a “trick” instead of a process that requires cutting-edge knowledge and analytical, strategic, and creative skills. In this essay, I examine the image of marketing among various market actors (i.e., digital players, influencers, media agents) as well as academics. The goal is to understand both the rising interest and skepticism towards marketing as an organizational activity and a scientific discipline. The objective is to restore the poor image of marketing by shifting the focus towards a more comprehensive understanding of what is inside the “black box” of marketing. I then propose a restoration process through legitimization and diffusion involving both marketing academics and marketplace agents. The goal is to help restore the image of marketing and unveil its power as a major force for positive social change, creativity, competitiveness, and well-being.
营销被视为一种解决方案和一个问题,这取决于一个人的视角、背景和叙事的来源。例如,媒体代理商将营销描绘成最糟糕的一面:一种旨在欺骗消费者的肤浅和操纵行为;或者最好是作为一种“技巧”,而不是一个需要尖端知识和分析、战略和创造性技能的过程。在这篇文章中,我考察了各种市场参与者(即数字玩家、影响者、媒体代理人)和学者之间的营销形象。我们的目标是理解人们对市场营销作为一种组织活动和科学学科日益增长的兴趣和怀疑。目标是通过将重点转移到更全面地了解营销“黑匣子”内部的内容上来恢复营销的不良形象。然后,我提出了一个通过合法化和传播的恢复过程,涉及营销学者和市场代理人。其目标是帮助恢复营销的形象,并揭示其作为积极社会变革、创造力、竞争力和福祉的主要力量的力量。
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引用次数: 0
Product Placement in Chinese Cinema: From Resistance to Acceptance (1999–2009) 中国电影的植入式广告:从抵制到接受(1999-2009)
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-17 DOI: 10.1177/02761467231163781
Qi Ai, Yinan Dong
The commercialization of the American film industry has affected the development of cinematic product placement. A similar but distinct situation has happened in China. The difference is that the Chinese film industry achieved considerable commercial progress in a short time from the late 1990s to the 2000s. This rampant commercialization was customarily accompanied by resistance coming from inside the Chinese film industry. This resistance valued artistic integrity in relation to the impact of business interests. Therefore, during this period, Chinese film professionals first resisted, then tried, and eventually accepted product placement. With attention to the historical development, this article aims to investigate the connection between the localization of product placement and the Chinese film industry's commercialization, and how the connection causes this cinematic advertising practice to develop its own cultural peculiarities in such context. It also reveals the causes of the formation of these peculiarities, from the perspective of the country's ideological shifts.
美国电影工业的商业化影响了电影植入式广告的发展。类似但不同的情况也发生在中国。不同的是,从上世纪90年代末到本世纪头十年,中国电影产业在短时间内取得了相当大的商业进步。这种猖獗的商业化通常伴随着来自中国电影行业内部的抵制。这种抵制将艺术的完整性与商业利益的影响联系起来。因此,在这一时期,中国电影人从抵制到尝试,再到最终接受植入广告。本文着眼于历史的发展,探讨植入式广告本土化与中国电影商业化的联系,以及这种联系如何使这种电影广告实践在这种背景下发展出自己的文化特色。并从国家意识形态转变的角度,揭示了这些特质形成的原因。
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引用次数: 0
A Note on Marketing Systems and Social Media 关于营销系统和社会媒体的说明
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-08 DOI: 10.1177/02761467231160159
W. Redmond
Studies of marketing systems and those of social media are valuable contributions to macromarketing but are not frequently connected. This commentary posits that social media markets are characterized by distinctive properties which require new perspectives from traditional marketing systems. In particular, three dichotomies are presented: customers vs consumers, data vs. information, and sovereignty vs subjects.
营销系统的研究和社会媒体的研究对宏观营销做出了宝贵的贡献,但并不经常联系在一起。这篇评论认为,社交媒体市场具有独特的特性,需要传统营销系统的新视角。特别是,提出了三种二分法:客户与消费者、数据与信息、主权与主体。
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引用次数: 0
Not WEIRD at all! Towards More Pluralistic Economies and Sustainable Livelihoods 一点也不奇怪!走向更加多元化的经济和可持续的生计
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-08 DOI: 10.1177/02761467231157429
V. Little, Helen Hui Ping Ho, Buriata Eti-Tofinga
Sustainability discourses are dominated by Western, educated, industrialized, rich and democratic (WEIRD) perspectives. Critics call for remedies to patriarchy, capitalism, and colonialism; and for work that is inclusive of women, non-market influences, and epistemologies of the global South. Focusing on women's work, this paper interrogates the epistemic and practical injustices of geography and gender. The empirical domain is a middle-income economy, offering insight from the space between WEIRD and subsistence extremes. 15 case studies of Malay female micro-entrepreneurs draw on interview, observational and secondary data, tracing the effects of market formalization on market actors. Despite subordinate social status, the women provide reliable income streams for their families. However, their livelihoods are threatened by rapidly formalizing markets. Market formalization crowds out the small and diverse in favor of the large and multinational. To address that problem, a pro-social systems view is required, based on pluralistic conceptions of economies and markets. Drawing on Gibson-Graham's diverse economies perspective we derive 12 propositions supporting sustainable livelihoods. Sustainable livelihoods support quality of life and wellbeing, are embedded in less damaging and more inclusive (vs patriarchal, colonial and capitalistic) provisioning systems, in turn embedded in epistemologies that are reflexively conscious of power dynamics and the WEIRD hegemony. In line with the paradoxes and tensions in sustainability thinking we call for pluralism: Conscious acceptance of all economic approaches, formal and informal, state and non-state, global and local, capitalist and planned; with an emphasis on physical, emotional and social well-being, self-determination, diversity, health, and happiness for the many rather than wealth for the few.
可持续性话语主要由西方的、受过教育的、工业化的、丰富的和民主的(WEIRD)观点主导。批评者呼吁对父权制、资本主义和殖民主义采取补救措施;以及包容妇女、非市场影响和全球南方认识论的工作。本文以女性工作为中心,对地理和性别在认识和实践上的不公正进行了质疑。经验领域是一个中等收入经济体,提供了从WEIRD和生存极端之间的空间的见解。马来女微型企业家的15个案例研究利用访谈、观察和二次数据,追踪市场正规化对市场参与者的影响。尽管妇女的社会地位低下,但她们为家庭提供了可靠的收入来源。然而,他们的生计受到市场迅速正规化的威胁。市场正规化挤掉了小型和多样化的市场,取而代之的是大型和跨国的市场。为了解决这一问题,需要以经济和市场的多元概念为基础的亲社会制度观。根据Gibson Graham的多元化经济观点,我们得出了支持可持续生计的12个主张。可持续生计支持生活质量和福祉,嵌入破坏性较小、更具包容性(与父权制、殖民主义和资本主义相比)的供应体系中,进而嵌入对权力动态和WEIRD霸权有反射意识的认识论中。根据可持续性思维中的悖论和紧张关系,我们呼吁多元化:有意识地接受所有经济方法,正式和非正式、国家和非国家、全球和地方、资本主义和计划主义;强调身体、情感和社会福祉、自决、多样性、健康和幸福,而不是少数人的财富。
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引用次数: 2
Systematic Theory Mapping: Deciphering Causal Complexity of Brand Externalities 系统理论映射:解读品牌外部性的因果复杂性
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-03-03 DOI: 10.1177/02761467231157616
Shoaib M. Farooq Padela, Ben Wooliscroft, Alexandra Ganglmair‐Wooliscroft
This paper presents Systematic Theory Mapping (STM), a comprehensive and systematic method, as the first step toward defining and dealing with complex and wicked problems. Social systems exhibit a messy, multifaceted, and multi-level composite of problems characterized by causal complexities and non-linear interactions of numerous contributing variables. Exploring such a wicked composite of problems for causal explanations and theory building through reductionist empiricism is unrealistic, expensive, and futile. Systems thinking is required to understand the configurations driving wicked problems and navigate their causal complexities. We construed brand externalities as a wicked problem and provided an illustrative example for STM. A systematic narrative review is used to amalgamate diverse stakeholder perspectives and capture the structures and processes that generate brand externalities. System dynamics, employing a causal loop diagram, is used to organize the findings and develop a causal theory of brand externalities. The proposed method can help scholars, managers, and policymakers better define complex managerial and social problems and identify the likely consequences of their actions.
本文提出了系统理论映射(STM),这是一种全面而系统的方法,作为定义和处理复杂而邪恶问题的第一步。社会系统呈现出混乱、多方面和多层次的问题组合,其特征是因果复杂性和众多贡献变量的非线性相互作用。通过还原论经验主义来探索这样一个邪恶的问题组合,以进行因果解释和理论构建,这是不现实的、昂贵的,也是徒劳的。需要系统思维来理解驱动邪恶问题的配置,并驾驭其因果复杂性。我们将品牌外部性解释为一个邪恶的问题,并为STM提供了一个例证。系统叙述性审查用于融合不同利益相关者的观点,并捕捉产生品牌外部性的结构和过程。系统动力学采用因果循环图来组织研究结果,并发展品牌外部性的因果理论。所提出的方法可以帮助学者、管理者和决策者更好地定义复杂的管理和社会问题,并确定其行为可能产生的后果。
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引用次数: 0
Mobilizing a Nation: Persuasive Appeals in Vietnamese War Posters 动员一个国家:越南战争海报的有说服力的呼吁
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-02-27 DOI: 10.1177/02761467231158753
Hieu P. Nguyen
How did the government of North Vietnam use propaganda posters during the Vietnam War (1955–1975) to rally Vietnamese people's support of its war efforts and successfully drive the Americans out of Vietnam? Through an interpretive analysis of the iconography and texts found in 141 posters, this study demonstrates four thematic appeals in Vietnamese posters during the Vietnam War: 1/ Emotional appeals (hate and sympathy; pride and indomitability); 2/ Social unity (dedication; allegiance and solidarity); 3/ Authority and leadership; and 4/ Idealized future. The study delivers fresh insights for research in social marketing, communication, art history, political science, and Asian studies.
在越南战争(1955-1975)期间,北越政府是如何使用宣传海报来团结越南人民对其战争努力的支持,并成功地将美国人赶出越南的?本研究通过对141张海报中的图像和文本的解释性分析,展示了越南战争期间越南海报中的四种主题诉求:1/情感诉求(仇恨和同情;骄傲和不屈不挠);2、社会团结(奉献;忠诚和团结);权威和领导;4 .理想化的未来。该研究为社会营销、传播、艺术史、政治学和亚洲研究的研究提供了新的见解。
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引用次数: 1
期刊
Journal of Macromarketing
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