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Book Review: Sustainable Marketing: A Holistic Approach by Mark Peterson 书评:马克·彼得森的《可持续营销:整体方法》
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-20 DOI: 10.1177/02761467221141015
Akshatha Jain
In most of the managerial processes, companies and firms often face uncertainty and negligence regarding environmental performance. As a result, unsustainable business practices continue without much care for nature or the environment. This review aims to analyze Mark Peterson’s text, Sustainable Marketing: A Holistic Approach 2021, in comparison with Peterson’s earlier text, Sustainable Enterprise: A Macromarketing Approach 2012 edition. Peterson’s work is the first of its kind to present a holistic approach for businesses to operate ecosustainably while producing material gains at the same time. This review is structured around a brief synopsis of the chapters of the book Sustainable Marketing: A Holistic Approach 2021. This review then compares the 2012 edition with the 2012 edition by first presenting the thematic content similarities, then highlights the differences found between the texts. This review critically analyses Peterson’s more recent text, Sustainable Marketing: A Holistic Approach 2021, and evaluates this text by propounding its most significant and critical points. Afterwards, this review establishes its stance regarding Peterson’s texts. This review should be useful for entrepreneurs, business practitioners, and marketers as well as researchers. Peterson’s Sustainable Marketing text can be an intellect guide for readers regarding successful operation of businesses sustainably and eco-sufficiently. Today’s consumption-driven approach to marketing activities may be said to have led to some unsustainable marketing practices which, in turn, have continued for a long time (Kapeller and Schütz 2015). Further, these unsustainable marketing practices have been growing at an unprecedented rate. Overall, these actions have caused the massive depletion of the Earth’s resources (Hunt 1976). In turn, this has resulted in environmental degradation, pollution, climate change, depletion of resources, and social disparities (Dean and McMullen 2007). Moreover, marketers appear to be only responsive to market demands, regardless of the impact on the environment. Consequently, consumer demands are no longer in line with sustainable marketing. Companies appear to be only pursuing economic goals with less regards for humanity or nature may find their business deteriorating over time (Easterly 2007). In this regard, Mark Peterson, a professor at the University of Wyoming, brings up his magnum opus, Sustainable Marketing: A Holistic Approach 2021, to provide a guide for businesses to learn to operate in a holistic manner— by considering the impact of various marketing activities over the environment and society. This book presents insights into how to identify opportunities during uncertain times with limited resources and to make the best use of them. Moreover, the theme of “macromarketing” introduces ways in which marketing systems impact society and the environment (Hunt 2012). A similar theme is established throughout the book along with answers t
在大多数管理过程中,公司和企业经常面临环境绩效方面的不确定性和疏忽。因此,不可持续的商业行为继续存在,对自然和环境没有太多的关心。本综述旨在分析马克·彼得森的文本《可持续营销:整体方法2021》,并与彼得森早期的文本《可持续企业:宏观营销方法2012》进行比较。彼得森的研究首次提出了一种全面的方法,让企业在实现生态可持续经营的同时,也能产生物质收益。这篇评论是围绕着《可持续营销:整体方法2021》一书章节的简要概述而进行的。本文将2012年版与2012年版进行比较,首先展示主题内容的相似性,然后突出文本之间的差异。这篇评论批判性地分析了彼得森最近的文本,可持续营销:整体方法2021,并通过提出其最重要和最关键的观点来评估这篇文章。随后,本文确立了对彼得森文本的立场。这篇综述应该对企业家、商业从业者、营销人员以及研究人员有用。彼得森的可持续营销文本可以为读者提供关于企业可持续和生态充分成功运作的智力指南。今天的消费驱动的营销活动的方法可以说导致了一些不可持续的营销实践,反过来,已经持续了很长一段时间(Kapeller和sch<e:1> tz 2015)。此外,这些不可持续的营销行为正以前所未有的速度增长。总的来说,这些行为导致了地球资源的大量枯竭(Hunt 1976)。反过来,这又导致了环境退化、污染、气候变化、资源枯竭和社会差距(Dean and McMullen 2007)。此外,营销人员似乎只对市场需求作出反应,而不考虑对环境的影响。因此,消费者的需求不再符合可持续营销。公司似乎只追求经济目标,而不关心人性或自然,可能会发现他们的业务随着时间的推移而恶化(Easterly 2007)。在这方面,怀俄明大学教授马克·彼得森(Mark Peterson)提出了他的代表作《可持续营销:整体方法2021》(Sustainable Marketing: a Holistic Approach 2021),通过考虑各种营销活动对环境和社会的影响,为企业学习以整体方式运营提供了指南。这本书介绍了如何在不确定的时期用有限的资源识别机会,并充分利用它们的见解。此外,“宏观营销”的主题介绍了营销系统影响社会和环境的方式(Hunt 2012)。类似的主题贯穿全书,并回答了企业如何在不破坏环境的情况下创建和维持的问题,无论现有的资源如何。2021年出版的这本书的一个显著特点是,在每一章的末尾,它都提供了企业大亨的例子。“特立独行的人是谁”一节就是这样一个例子,它不仅描绘了可持续企业创造的想法,而且用现实生活中的例子来证明它。其中一个例子是英特公司的首席执行官雷·安德森和联合利华的首席执行官保罗·波尔曼。彼得森的两本书(2012年版和2021年版)都对营销实践进行了严格的调查,以最大限度地减少对社会和环境的不利影响。现在是采取修订版的三重底线战略来制止有害做法的时候了。整体的方法应该基于3Ps,即人、地球和利润。这种修订后的方法不包括必须放弃自己的底线,而使用一种只注重企业利润和物质利益的方法。相反,彼得森2021年的文本简洁地解决了企业如何在继续获得利润的同时,仍然可以改变他们的方法,以创造可持续的生态友好型产品,并使消费者产生负责任的消费意识。总体而言,目标是提高生态效率、生态充足性和生态平衡。这本2012年出版的书由四个部分组成。本书的第1部分包括宏观营销的背景知识,以增加读者对当今营销世界正在发生的事情的了解。本书的第二部分介绍了影响21世纪市场营销的因素,如授权消费者、合作公司关系和全球化。本书的第三部分涉及涉及自然环境的大量问题,以及市场营销如何导致自然环境的疯狂枯竭。 该书的第四部分讨论了与社会间财富分配不均有关的问题,以及减轻贫困以促进市场发展的必要性。彼得森提出了与公司从事图书和媒体评论的混合组织和慈善事业有关的见解
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引用次数: 0
Post-COVID-19 Consumers’ Cautious and Virtuous Mindsets: New Marketing Opportunities for Positive Social Change 新冠肺炎后消费者的谨慎和善良心态:积极社会变革的新营销机遇
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-31 DOI: 10.1177/02761467221131943
Banwari Mittal, A. Woodside
Amidst the 2019/22 COVID-19 miseries, a silver lining appears: the pandemic is causing many of us rethink our lives. Using terror management theory (TMT), this conceptual essay identifies the simultaneous emergence of two mindsets, a cautious mindset, stemming from the preservation motive, and a “virtuous” mindset, stemming from an enrichment motive—an intentionality to live a more fulfilling life. These two mindsets in turn produce five life perspectives—life themes for everyday living and achieving long-term life goals. This study reviews evidence of these five life perspectives in published reports of consumers’ thoughts during the pandemic. In turn, these emergent life perspectives and consumer motives present new opportunities for marketers to advance consumer well-being and positive social change as developed in this paper. Weaving a nexus of consumers’ emergent life perspectives, consumption motives, and marketer opportunities, our conceptual framework suggests seven research questions for marketing scholars.
在2019/22新冠肺炎的苦难中,一线希望出现了:疫情正在让我们许多人重新思考我们的生活。利用恐怖管理理论(TMT),这篇概念性文章确定了两种心态的同时出现,一种是源自保护动机的谨慎心态,另一种是源于丰富动机的“美德”心态,即过上更充实生活的意愿。这两种心态反过来产生了五种生活视角——日常生活和实现长期生活目标的生活主题。这项研究在已发表的关于疫情期间消费者想法的报告中回顾了这五种生活视角的证据。反过来,这些新兴的生活视角和消费者动机为营销人员提供了新的机会,以促进消费者福祉和积极的社会变革。我们的概念框架将消费者的新兴生活视角、消费动机和营销机会交织在一起,为营销学者提出了七个研究问题。
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引用次数: 0
Socially Responsible Marketing (SRM): Broader, Deeper, and Ever Greater 社会责任营销(SRM):更广泛、更深入、更伟大
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-31 DOI: 10.1177/02761467221134685
Gene R. Laczniak, Clifford J. Shultz
In 2021, the authors offered a macro-level and normative based definition of Socially Responsible Marketing (SRM) that could serve as the basis for a doctrine of ethical, conscientious marketing. This essay offers a synthesis of ideas and further expands thinking on Socially Responsible Marketing, in reply to thoughtful comments shared by nine leading scholars invited by the Journal's editor to discuss “Toward a Doctrine of Socially Responsible Marketing (SRM): A Macro and Normative-Ethical Perspective”. We are hopeful the ideas shared in this special section generate further discussions on broader, deeper and greater social responsibility in marketing, and reveal fresh opportunities for macromarketing research, teaching, policy, constructive engagement and professional practice.
2021年,作者对社会责任营销(SRM)提出了一个宏观层面和基于规范的定义,可以作为道德、良心营销理论的基础。这篇文章综合了社会责任营销的思想,并进一步扩展了对社会责任营销问题的思考,以回应《华尔街日报》编辑邀请的九位知名学者发表的关于“走向社会责任营销原则:宏观和规范的伦理观”的深思熟虑的评论。我们希望本专题部分分享的想法能进一步讨论营销中更广泛、更深入、更大的社会责任,并为宏观营销研究、教学、政策、建设性参与和专业实践提供新的机会。
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引用次数: 1
Book Review: Philosophy of Marketing: The New Realist Approach by Matteo Giannasi and Francesco Casarin 书评:营销哲学:新现实主义方法,作者:Matteo Giannasi和Francesco Casarin
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-30 DOI: 10.1177/02761467221136484
Nicholas J. C. Santos
demand. At the end, the texts are not without limitation. While his study has attempted to provide practical guide for firms to operate sustainably, the study lacks the orientation of online business operation which not only provides firms with tech competitive advantage but is also an eco-friendly option. Furthermore, the sameness of the content in 2021 edition is really able to put the readers who expect Peterson’s distinctive intellect in all of his works. To wrap it all up. Mark Peterson’s texts call out to businesses, enterprises, and the marketing world, in general to identify the need to recognize the calamity before it is too late. It is expedient to take up the practical measures that he has suggested in his texts for making world a pollution-free, carbon-free, eco-friendly and cleaner place to be; as well as to creating more sustainable businesses that are not in danger of becoming extinct in the foreseeable future.
需要最后,文本并非没有限制。虽然他的研究试图为企业可持续经营提供实用指南,但该研究缺乏在线商业运营的方向,这不仅为企业提供了技术竞争优势,而且是一种环保的选择。此外,2021年版内容的相似性确实能够让读者期待彼得森在所有作品中展现出独特的智慧。把它全部包起来。马克·彼得森的短信呼吁企业、企业和营销界,总的来说,在为时已晚之前认识到这场灾难的必要性。采取他在文本中建议的切实可行的措施,使世界成为一个无污染、无碳、环保和更清洁的地方,是有利的;以及创建在可预见的未来不会面临灭绝危险的更可持续的企业。
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引用次数: 0
Strategic Orientation: Market Changer or Market Defender? 战略导向:市场变革者还是市场捍卫者?
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-27 DOI: 10.1177/02761467221134024
Steven Dahlquist, Kevin Lehnert
Within a dominant marketing ideology, a firm's strategic orientation is grounded in the exchange of value with potential and existing customers and collaborators. Beyond an overarching value exchange objective, what compels firms to change or not change their strategic orientation? This work explores what external entities influence a firm's strategic orientation, and how do firms interact with those entities? A dynamic framework is presented to articulate the effects of three broad forces (ideology, legitimacy, and criticism) on a firm's strategic orientation. Specifically, a firm's strategic orientation both influences, and is directly influenced by, marketing ideology (i.e., what marketing is) residing within the collective state of mind of the discipline's members (academics, practitioners, consultants, authors, and associations). Legitimacy expressed by a firm's stakeholders via a number of proxies (e.g., market share, stock value, brand equity) serves as a primary objective for firms and therefore influences strategic orientation. Finally, criticism (i.e., critical dialogue and conflict) originating from society at large, serves as a separate force of influence on a firm's strategic orientation, directly and via legitimacy. In an effort to articulate how firms interact with the market, we assert that strategic orientation may be captured by a 2 × 2 matrix characterizing a firm's orientation as response-based (low and high) and change-based (low and high). The dynamic nature of markets is captured in this matrix wherein firms can shift to/from a market changer from/to a market defender.
在占主导地位的营销意识形态中,企业的战略导向是建立在与潜在的和现有的客户和合作者进行价值交换的基础上的。除了首要的价值交换目标之外,是什么迫使企业改变或不改变其战略方向?本研究探讨了哪些外部实体会影响企业的战略导向,以及企业如何与这些实体互动?本文提出了一个动态框架,阐明了三种广泛的力量(意识形态、合法性和批评)对企业战略方向的影响。具体来说,企业的战略取向既影响市场营销意识形态(即什么是市场营销),也直接受其影响,这些意识形态存在于该学科成员(学者、实践者、顾问、作者和协会)的集体思想状态中。公司的利益相关者通过一些代理(如市场份额、股票价值、品牌资产)表达的合法性是公司的主要目标,因此影响战略方向。最后,来自整个社会的批评(即批评性对话和冲突),直接或通过合法性对企业的战略方向产生了单独的影响。在努力阐明企业如何与市场互动的过程中,我们断言,战略导向可以通过一个2x2矩阵来捕获,该矩阵将企业的导向描述为基于响应(低和高)和基于变化(低和高)的。在这个矩阵中,企业可以从市场改变者转变为市场捍卫者,从而捕捉到市场的动态本质。
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引用次数: 3
Transformative Luxury Research (TLR): An Agenda to Advance Luxury for Well-Being 转型奢侈品研究(TLR):促进奢侈品发展的议程
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-26 DOI: 10.1177/02761467221135547
Wided Batat
This article lays the foundations for an emerging research stream introducing a new framework: transformative luxury research (TLR). The framework conceptualizes the relationship between the luxury ecosystem and people's well-being, which is affected by the interaction between luxury production and consumption entities as well as macroenvironment elements. The TLR framework lies at the intersection of luxury research, macromarketing literature, and transformative consumer research. The framework focuses on the well-being of individuals and communities involved in the luxury field. TLR provides a holistic view of how interactions between the luxury consumption sphere, including different profiles of consumers, and the entities of the luxury production sphere (e.g., employees, suppliers, organizations, and communities), are shaped by macro-level luxury stakeholders. Among them are institutions, public policymakers, academics, and technology firms. How do they all affect the individual and collective well-being at the economic, cognitive, emotional, and social levels? This framework helps scholars embrace a transformative luxury research mindset to advance the literature examining the impact luxury has on people's well-being.
本文为引入一个新框架的新兴研究流奠定了基础:变革性奢侈品研究(TLR)。该框架概念化了奢侈品生态系统与人们福祉之间的关系,这受到奢侈品生产和消费实体之间的互动以及宏观环境因素的影响。TLR框架是奢侈品研究、宏观营销文献和变革性消费者研究的交叉点。该框架侧重于奢侈品领域的个人和社区的福祉。TLR提供了奢侈品消费领域(包括消费者的不同档案)与奢侈品生产领域实体(如员工、供应商、组织和社区)之间的互动如何由宏观层面的奢侈品利益相关者塑造的整体观点。其中包括机构、公共政策制定者、学者和科技公司。它们如何在经济、认知、情感和社会层面影响个人和集体的福祉?这一框架有助于学者们接受一种变革性的奢侈品研究心态,以推动研究奢侈品对人们福祉影响的文献。
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引用次数: 4
Government at (Institutional) Work: The State and Market Dynamics 政府(机构)工作:国家与市场动态
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-22 DOI: 10.1177/02761467221133759
J. Wiebe, Alexander I. Mitchell
The state remains an undertheorized actor in studies of market change. Further, when the state's market-shaping activities are considered, they are generally characterized by notions of control over, or conflict with, market actors. In this project, we draw on theories of institutional change and management to develop and deploy an alternative perspective on state involvement in markets—one premised on collaboration. Using this conceptual framework, we examine how the state works to shape markets disrupted by ostensibly innovative entrants. Specifically, we examine the state's response to the market entry of transportation businesses Uber and Lyft, whose strategies of disregarding existing regulatory arrangements attempt to deliberately exclude the state from markets. Leveraging an institutional work perspective, we find the state engaging in four novel practices as it works to understand and shape market arrangements in conjunction with an array of interested market actors. We discuss the implications of this collaborative state behavior for studies of market change.
在市场变化研究中,国家仍然是一个理论不足的行动者。此外,当考虑国家的市场塑造活动时,它们通常以控制市场参与者或与市场参与者发生冲突的概念为特征。在这个项目中,我们借鉴了制度变革和管理的理论,开发并部署了一种关于国家参与市场的替代视角——一种以合作为前提的视角。利用这个概念框架,我们研究了国家如何塑造被表面上的创新进入者扰乱的市场。具体而言,我们研究了该州对运输企业优步和Lyft进入市场的反应,它们无视现有监管安排的策略试图故意将该州排除在市场之外。从机构工作的角度来看,我们发现国家在与一系列感兴趣的市场参与者一起理解和塑造市场安排的过程中,有四种新颖的做法。我们讨论了这种合作状态行为对市场变化研究的影响。
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引用次数: 1
Socially Responsible Marketing: Toward Aligning Dharma (Duties), Karma (Actions), and Eudaimonia (Well-Being) 社会责任营销:达摩(责任)、业力(行动)和幸福(幸福)的统一
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-03 DOI: 10.1177/02761467221130260
J. Sheth, Atul Parvatiyar
Laczniak and Shultz, in their recent article in the Journal of Macromarketing, provide a robust framework and a comprehensive definition of socially responsible marketing (SRM) anchored on macro-normative ethical perspectives. The explicit purpose of offering this framework and definition is to provide a roadmap to create a better world. Recognizing that marketing has a vital role in enabling the societal goal of achieving well-being and thriving, we offer some additional perspectives in this commentary. Essentially, we suggest how the SRM doctrine can be enriched and enlarged by explicitly aligning societal goals of eudaimonia (well-being) with marketing's moral duties and actions. To do so, we reconcile ethical ideas in Asian and Western philosophies as to how they may help us clarify the requisite SRM behavior. We also look at the developments in evolutionary psychology and developmental biology as to the proper criteria for evaluating the success of SRM behavior.
Laczniak和Shultz在最近发表在《宏观营销杂志》上的文章中,基于宏观规范伦理视角,为社会责任营销(SRM)提供了一个强有力的框架和全面的定义。提供这个框架和定义的明确目的是提供一个创造更美好世界的路线图。认识到营销在实现幸福和繁荣的社会目标方面发挥着至关重要的作用,我们在本评论中提供了一些额外的观点。从本质上讲,我们建议如何通过明确地将幸福的社会目标与营销的道德义务和行动相一致来丰富和扩大SRM原则。为此,我们调和了亚洲和西方哲学中的伦理思想,即它们如何帮助我们澄清必要的SRM行为。我们还研究了进化心理学和发展生物学的发展,以确定评估SRM行为成功的适当标准。
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引用次数: 2
Addressing the Cause-Related Marketing Paradox for Luxury Brands to Increase Prosocial Behavior and Well-Being 解决奢侈品牌的原因相关营销悖论,以增加亲社会行为和福祉
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-09-21 DOI: 10.1177/02761467221127878
Sukhyun Kim, Kiwan Park, L. Shrum
Although luxury firms have come under increasing pressure to engage in corporate social responsibility (CSR) initiatives, they have traditionally been hesitant to engage because of the CSR–luxury paradox: the values and motivations underlying luxury consumption (self-enhancement) may conflict with the values and motivations underlying prosocial behavior (self-transcendence), and thus their CSR initiatives may not only be ineffective, they may actually harm the brand. In this commentary, we discuss research on the strategies and tactics luxury brands can use to nudge luxury consumers to engage in their cause-related marketing (CRM) initiatives by aligning the values of their luxury customers with the symbolic values of their CRM offerings and thus increase the impact of the prosocial causes on societal well-being. This research supports the objectives of transformative luxury research (TLR) in integrating luxury consumption into the mission and vision of transformative consumer research (TCR).
尽管奢侈品公司在参与企业社会责任(CSR)倡议方面面临着越来越大的压力,但由于企业社会责任-奢侈品悖论,它们传统上一直不愿参与:奢侈品消费(自我提升)背后的价值观和动机可能与亲社会行为(自我超越)背后的值观和动机相冲突,因此,他们的企业社会责任举措可能不仅无效,反而可能损害品牌。在这篇评论中,我们讨论了奢侈品品牌可以用来推动奢侈品消费者参与其事业相关营销(CRM)计划的战略和策略的研究,通过将奢侈品客户的价值观与其CRM产品的象征性价值观相一致,从而增加亲社会事业对社会福祉的影响。这项研究支持变革性奢侈品研究(TLR)将奢侈品消费纳入变革性消费者研究(TCR)的使命和愿景的目标。
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引用次数: 4
A Goods-Dominant—Service-Dominant Perspective on Counterfeiting 商品主导-服务主导视角下的假冒问题
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-09-13 DOI: 10.1177/02761467221123918
Sudeep Rohit, K. Ranjan
Extant research is equivocal on the positive and negative implications of counterfeits and is unable to offer an explanation for why purchase and use of counterfeits evoke mixed and contentious responses. We argue that the unreconciled claims about counterfeits are partially rooted in the divided logics of value, as articulated by the goods-dominant logic (GDL) versus service-dominant logic (SDL). We develop a conceptual understanding of non-deceptive counterfeits (NDCs) atop SDL axioms, along key extant research debates. Our examination of the theoretical GDL-SDL views of NDCs with a synthesis of 132 extant academic works, informs the adversarial orientation towards such products. We address extant debates using a content analysis of studies on NDCs. We offer propositions that link the theoretical relevance of evaluating outcomes of NDCs from an SDL perspective and provide foci for future research on this subject.
现有研究对假冒伪劣产品的积极和消极影响含糊其辞,无法解释为什么购买和使用假冒伪劣产品会引起混合和有争议的反应。我们认为,关于假冒伪劣产品的不可调和的说法部分植根于价值逻辑的分歧,正如商品主导逻辑(GDL)与服务主导逻辑(SDL)所阐明的那样。我们在SDL公理的基础上,结合现有的关键研究辩论,对非欺骗性假冒(NDCs)进行了概念性理解。我们综合了132部现存的学术著作,对NDC的理论GDL-SDL观点进行了研究,揭示了对此类产品的对抗性取向。我们通过对NDC研究的内容分析来解决现存的争论。我们提出的命题将从SDL角度评估NDC结果的理论相关性联系起来,并为未来这一主题的研究提供重点。
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引用次数: 0
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Journal of Macromarketing
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