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Perceived Income Inequality, Trust, and Consumers’ Ethical Judgments 收入不平等、信任与消费者的道德判断
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-07-13 DOI: 10.1177/02761467231187306
Rafi M. M. I. Chowdhury
Research related to consumers’ ethical judgments has generally neglected the effects of psycho-social variables (variables with both social and personal psychological components), e.g., perceived income inequality and subjective socio-economic status. In order to address this gap, an online survey of 373 US consumers was conducted to examine relationships between perceived income inequality and judgments regarding unethical and prosocial consumer actions. The mediating role of trust (general distrust of others and distrust of corporations) and moderating role of subjective socio-economic status were examined. Moderated mediation analyses demonstrated that the effects of perceived income inequality on consumers’ ethical judgments were mediated by distrust of corporations (but not by general distrust of others), for consumers who had higher subjective socio-economic status. These novel findings related to the effects of distrust of corporations highlight that, in order to explain consumers’ ethical judgments, it is essential to focus on trust relationships between consumers and other participants in the marketing system. Perceived income inequality erodes trust within marketing systems leading to negative effects on consumers’ ethical judgments. These effects are paradoxically only evident among consumers with higher subjective socio-economic status. Findings contribute to the macromarketing literature on marketing systems, marketing ethics, sustainable consumption, and distributive justice.
与消费者道德判断相关的研究通常忽略了心理-社会变量(具有社会和个人心理成分的变量)的影响,例如感知的收入不平等和主观社会经济地位。为了解决这一差距,对373名美国消费者进行了一项在线调查,以考察感知到的收入不平等与对不道德和亲社会消费者行为的判断之间的关系。考察了信任的中介作用(对他人的普遍不信任和对公司的不信任)和主观社会经济地位的调节作用。适度中介分析表明,对于主观社会经济地位较高的消费者来说,感知到的收入不平等对消费者道德判断的影响是通过对公司的不信任(而不是通过对他人的普遍不信任)来中介的。这些与对企业的不信任影响有关的新发现强调,为了解释消费者的道德判断,必须关注消费者与营销系统中其他参与者之间的信任关系。感知到的收入不平等会侵蚀营销系统内的信任,从而对消费者的道德判断产生负面影响。矛盾的是,这些影响只有在主观社会经济地位较高的消费者中才明显。研究结果有助于宏观营销文献中关于营销系统、营销伦理、可持续消费和分配正义。
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引用次数: 0
Normalizing the Toxic Consumer Subject: Sustaining Neoliberal Logics Within Online Gaming 规范有毒的消费者主体:维持在线游戏中的新自由主义逻辑
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-07-13 DOI: 10.1177/02761467231188005
C. Huston, A. Cruz, Eloise Zoppos
Toxic practices are anti-social interactions that result in a breakdown of communication between consumers. We draw on in-depth interviews, netnography, and insider experience in the context of online gaming to describe the technological configurations that embed the neoliberal logics of competitiveness, individual responsibilization, and entrepreneurialism. Taken together, these embedded logics craft the toxic consumer subject as the dominant way of inhabiting online spaces. Overall, this study illustrates how technocultures align consumer subjectivity to market logics that erode consumer wellbeing.
有毒做法是导致消费者之间沟通中断的反社会互动。我们利用深度访谈、网络学和在线游戏背景下的内部经验来描述嵌入竞争力、个人责任和企业家精神等新自由主义逻辑的技术配置。综上所述,这些嵌入的逻辑将有毒的消费者主体塑造成居住在网络空间的主要方式。总体而言,本研究说明了技术文化如何将消费者主体性与侵蚀消费者福祉的市场逻辑结合起来。
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引用次数: 0
Marketing Capabilities, Market Orientation and Food Security of Biofortified Cassava Producers in Nigeria 尼日利亚生物强化木薯生产商的营销能力、市场定位和粮食安全
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-07-12 DOI: 10.1177/02761467231187307
O. U. Oteh, Romanus Osabohien, J. Mbanasor, N. Agwu, Ambrose Ogbonna Oloveze, K. Hefferon
This paper proposed that marketing capability is a critical component of market orientation. As such, knowledge of intelligence and competitive strategy, aspects of market capability obtained through training is essential for market orientation. Cross-sectional survey was used. Data were collected with a structured questionnaire and analysed using the structural equation model (SEM). The structural model and path estimates indicate that all the constructs intervene in food security, implying that a systemic approach rather than individual strength can help achieve food security. The study's findings support the perspective that marketing capabilities have spill-over effects that improve market orientation and food security performance. Therefore, BoP producers through training can generate significant marketing capabilities that can improve the food market. It highlights the importance of producers adopting a market-oriented approach. The study recommended a multi-stakeholder engagement model toward integrating biofortification into public and private policies and programmes. This would encourage investment and continuous training of producers on how to improve communication and customer relationship management to stimulate consumption and supply.
本文提出营销能力是市场导向的重要组成部分。因此,通过培训获得的情报和竞争战略知识以及市场能力方面的知识对市场定位至关重要。采用横断面调查。数据通过结构化问卷收集,并使用结构方程模型(SEM)进行分析。结构模型和路径估计表明,所有结构都干预了粮食安全,这意味着系统方法而不是个人力量可以帮助实现粮食安全。该研究结果支持了这样一种观点,即营销能力具有溢出效应,可以改善市场导向和粮食安全绩效。因此,BoP生产商通过培训可以产生显著的营销能力,从而改善食品市场。它强调了生产者采取以市场为导向的方法的重要性。该研究建议采用多方利益相关者参与模式,将生物强化纳入公共和私人政策和计划。这将鼓励对生产商进行投资和持续培训,使其了解如何改善沟通和客户关系管理,以刺激消费和供应。
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引用次数: 1
Marketers as Appropriate Marital Partners: Historical Perspectives and Future Prospects 营销人员作为合适的婚姻伙伴:历史观点和未来展望
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-07-12 DOI: 10.1177/02761467231187299
L. Godwin
This paper considers the current value of three reflective papers published in the Journal of Marketing by Richard N. Farmer in 1967, 1977, and 1987. Farmer examined the global impact of marketing on war, peace, healthcare, education, and societal well-being. Through the utilization of a stylistic homage, Farmer's perspectives on marketing are reviewed and re-examined. For better or for worse, current societal (and marital) implications are discussed.
本文考虑了Richard N. Farmer于1967年、1977年和1987年在《市场营销杂志》上发表的三篇反思性论文的当前价值。法默考察了营销对战争、和平、医疗、教育和社会福祉的全球影响。通过对风格的致敬,法默对市场营销的观点进行了回顾和重新审视。无论是好是坏,目前的社会(和婚姻)影响讨论。
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引用次数: 0
Chemistry of Marketing: Application of Chemical Thermodynamics Laws to Closed and Isolated Marketing Systems 营销化学:化学热力学定律在封闭和孤立营销系统中的应用
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-07-02 DOI: 10.1177/02761467231184141
D. Stoyanov, Rumyana Dobreva Stoyanova, Kiril Stoyanov Stoyanov
Over the years, marketing has been influenced by the soft sciences (i.e., economics, psychology, and sociology) and hard sciences (i.e., mathematics and physics). In this study, we discuss the various intersections between chemistry and marketing, and we elaborate on the areas in which chemistry can help develop marketing from both theoretical and practical perspectives. In doing so, we do not intend to assert definitive conclusions or provide substantial scientific evidence but instead to introduce a new interdisciplinary research area that we call the chemistry of marketing and highlight its potential areas of application and some future research directions. To establish the initial scientific bridge between marketing and chemistry, we rely on: 1) metaphors which as figures of speech have long been used in the development of marketing science and 2) the general systems theory which is recognized as a prevailing form of generalization. Moreover, we provide a novel explanation of closed and isolated marketing systems, present initial evidence on their emerging importance in the business world, and offer some suggestions for their potential application to the first and second laws of chemical thermodynamics.
多年来,市场营销一直受到软科学(如经济学、心理学和社会学)和硬科学(如数学和物理学)的影响。在本研究中,我们讨论了化学与市场营销之间的各种交叉点,并从理论和实践的角度阐述了化学可以帮助发展市场营销的领域。在这样做的过程中,我们并不打算断言明确的结论或提供实质性的科学证据,而是介绍一个新的跨学科研究领域,我们称之为营销化学,并强调其潜在的应用领域和一些未来的研究方向。为了在市场营销和化学之间建立起最初的科学桥梁,我们依靠:1)隐喻,作为一种修辞格,在市场营销科学的发展中一直被使用;2)一般系统理论,被认为是一种普遍的概括形式。此外,我们对封闭和孤立的营销系统提供了一种新的解释,提出了它们在商业世界中日益重要的初步证据,并为它们在化学热力学第一和第二定律中的潜在应用提供了一些建议。
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引用次数: 0
Corrigendum to Firms’ Sustainability Marketing Commitment: The Roles of Chief Marketing Officers’ Future Focus and Prosocial Motivation 企业可持续营销承诺的更正:首席营销官的未来焦点和亲社会动机的作用
4区 管理学 Q2 BUSINESS Pub Date : 2023-06-28 DOI: 10.1177/02761467231184947
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引用次数: 0
Situational Factors of Compulsive Buying and the Well-Being Outcomes: What We Know and What We Need to Know 强迫性购买的情境因素与幸福结果:我们知道什么和需要知道什么
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-06-20 DOI: 10.1177/02761467231180091
A. Nanda, Diptiman Banerji, Nihal Singh
Marketing as a discipline has evolved with the unintended consequences of making consumers spend more and buy things they do not need, resulting in significant consumer well-being challenges such as financial debt, negative emotional states, and ill-health. Even though the ill-effects of buying have been investigated in the extant literature, a comprehensive understanding of situational factors (or environmental factors) that socially responsible marketers can act upon has been missing. We find that compulsive buying behavior (CBB) poses significant challenges to consumer well-being but is rarely given due importance. CBB has been conceptualized by impulse purchase in its most basic form, progressing to obsession-compulsion, lack of self-control, and addiction in its extreme form requiring clinical interventions. After a thematic analysis of N  =  67 articles around situational factors leading to CBB, the findings are arranged under five broad categories resulting in the BEEST framework (Brand, Environment, Economic, Sociological, and Technological). Further, ten sub-themes under these five broad categories and four sub-themes under psychological moderating factors affecting the relationship between situational factors and CBB are explicated. The study ends with future research directions in situational factors research in CBB area to increase consumer well-being or minimize consumer ill-being.
市场营销作为一门学科的发展带来了意想不到的后果,即让消费者花更多的钱,购买他们不需要的东西,从而带来了巨大的消费者福祉挑战,如财务债务、负面情绪状态和健康状况不佳。尽管现有文献中已经对购买的不良影响进行了调查,但对社会责任营销人员可以采取行动的情境因素(或环境因素)的全面理解仍然缺失。我们发现强迫性购买行为(CBB)对消费者的幸福感构成了重大挑战,但很少受到应有的重视。CBB的概念是最基本形式的冲动性购买,发展为痴迷-强迫、缺乏自制力和需要临床干预的极端形式的成瘾。在对N进行专题分析后  =  67篇文章围绕导致CBB的情境因素,研究结果被分为五大类,形成了BEEST框架(品牌、环境、经济、社会学和技术)。此外,还阐述了影响情境因素与CBB关系的五大类下的十个子主题和心理调节因素下的四个子主题。本研究最后指出了CBB领域情境因素研究的未来研究方向,以提高消费者的幸福感或最大限度地减少消费者的疾病。
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引用次数: 0
Meta-Analysis: Quality of Life and Marketing Systems 元分析:生活质量与营销系统
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-06-18 DOI: 10.1177/02761467231179880
Alexander Krasnikov, Clifford J. Shultz, I. Solovyov, Mehran Haddadi, N. Danilina, Daniil Leontyev, Vladislav Chaltsev
The authors introduce meta-analysis as a compelling tool for macromarketing research in an increasingly complex and data-driven world, and share an example of its application. They synthesize and generalize empirical findings on the relationships between marketing systems (MS) and quality-of-life (QOL), two concepts integral to macromarketing. Results indicate dimensions of MS are positively associated with QOL, suggesting that marketing systems enhance consumer well-being across contexts and metrics. The promotion dimension of MS has the highest correlation with QOL; the strongest positive MS-QOL relationship was estimated for personal health. Measurement, cultural, and socioeconomic factors that affect the strength of MS-QOL relationships also were assessed. Results suggest the association between MS and QOL is stronger in studies based on primary/subjective measures of QOL constructs, in samples drawn from developed economies, and in more indulgent, uncertainty-tolerant, and long-term-oriented cultures. Implications for theory, policy, practice, and opportunities for further research are discussed.
作者介绍了荟萃分析作为一种引人注目的工具,用于在日益复杂和数据驱动的世界中进行宏观营销研究,并分享了其应用的一个例子。他们综合并概括了营销系统(MS)和生活质量(QOL)之间关系的实证研究结果,这两个概念是宏观营销不可或缺的。结果表明,MS的维度与生活质量呈正相关,这表明营销系统在不同的环境和指标中提高了消费者的幸福感。MS的晋升维度与生活质量的相关性最高;对于个人健康,估计了最强的阳性MS-QOL关系。还评估了影响MS-QOL关系强度的测量、文化和社会经济因素。结果表明,在基于生活质量结构的主要/主观测量的研究中,在发达经济体的样本中,以及在更宽容、容忍不确定性和长期导向的文化中,MS与生活质量之间的联系更强。讨论了对理论、政策、实践的启示以及进一步研究的机会。
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引用次数: 0
Explaining Consumer Support for Sustainable Business Practices in the Frontier Market of Lebanon 解释消费者对黎巴嫩边境市场可持续商业实践的支持
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-06-15 DOI: 10.1177/02761467231181116
M. Peterson, Forrest Watson, Walid J. Abou-Khalil
Frontier markets of the world are countries with promising long-term rewards for investors, but risky and uncertain prospects in the next few years. These pre-emerging markets include such countries as Nigeria, Bangladesh, Jordan and Lebanon. Although sustainable business practices have appeared in frontier markets, the fragility and volatility of these markets raise the question about the nature of consumer support for sustainability in these challenging markets. Specifically, not much is currently known about factors influencing consumers’ purchasing support for firms pursuing sustainable business practices in frontier markets. This study contributes to macromarketers’ understanding of frontier markets by addressing consumers’ support for sustainable business practices in Lebanon. Structural equation modeling results of survey responses suggest that sustainable business practices influence purchasing of Lebanese consumers and are positively affected by antecedents, such as 1) Attitude toward Business Benevolence, 2) Environmental Values, and 3) Concern about Business Ethics. These results correspond to those from a US sample suggesting that support for sustainable business is not merely a phenomenon for developed markets—but for frontier markets, as well.
世界前沿市场是指对投资者具有长期回报前景的国家,但未来几年的前景存在风险和不确定性。这些前新兴市场包括尼日利亚、孟加拉国、约旦和黎巴嫩等国家。尽管前沿市场已经出现了可持续的商业实践,但这些市场的脆弱性和波动性提出了一个问题,即消费者在这些具有挑战性的市场中支持可持续发展的本质。具体而言,目前对影响消费者对前沿市场中追求可持续商业实践的公司的购买支持的因素所知不多。本研究通过解决消费者对黎巴嫩可持续商业实践的支持,有助于宏观营销人员对前沿市场的理解。调查结果的结构方程建模结果表明,可持续商业实践影响黎巴嫩消费者的购买行为,并受到前因的积极影响,如1)对商业慈善的态度,2)环境价值观,以及3)对商业道德的关注。这些结果与美国样本的结果相一致,表明对可持续商业的支持不仅是发达市场的现象,也是前沿市场的现象。
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引用次数: 0
The Marketing Ecoverse: A Sustainable Confluence of Business, Social, and Natural Ecosystems 营销复苏:商业、社会和自然生态系统的可持续融合
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2023-06-12 DOI: 10.1177/02761467231181033
D. Kadirov, A. Bardakci, Nazan Madak Öztürk, Nilufar Allayarova
Rebounding off the denaturized concept of business ecosystem, we develop an initial conceptualization of the marketing ecoverse. The marketing ecoverse refers to the confluence of three equally important types of ecosystems: business, sociocultural, and [natural] biogeophysical. We argue that the marketing ecoverse is based on shared natural phenomena, ecosystem functions, and native/inter-ecosystem service and disservice flows. The marketing ecoverse's self-regulative processes include material-to-moral signaling, resilience moderation, source-sink constraints, and artifact dispersal. A case of the growth and partial collapse of fourth-generation bike-sharing systems and their impact on African rural communities is presented to further illustrate the marketing ecoverse processes.
从商业生态系统的变性概念反弹,我们发展了营销复苏的初步概念。营销复苏指的是三种同等重要的生态系统类型的融合:商业、社会文化和[自然]生物地球物理。我们认为,营销恢复是基于共享的自然现象、生态系统功能和本地/生态系统间的服务和损害流。营销恢复的自我调节过程包括物质-道德信号、弹性调节、源-汇约束和人工制品扩散。第四代共享单车系统的增长和部分崩溃及其对非洲农村社区的影响的一个案例被提出,以进一步说明市场复苏过程。
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引用次数: 0
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Journal of Macromarketing
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