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It ain't over till it's over: Adjusting the intensity and conformity of championing efforts after initial failure 不成功便成仁:初次失败后调整支持工作的强度和一致性
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-06-12 DOI: 10.1111/caim.12621
Antti Surma-aho, Senni Kirjavainen, Tua A. Björklund

While past research has shown that championing plays a key role in sheltering and advancing novel ideas towards implementation, relatively little is known about how adversity and failure are dealt with through championing behaviour. The current embedded case study draws from 43 interviews in a large industrial technology organization, examining new product and service development idea pathways. We found four types of championing responses in the 61 instances where initial idea advancement efforts did not bear fruit: lateral shifts, reworking, temporal shifts and moaning. In each of these, the idea was seen as valuable by the developer, but the attribution of initial failure and perceptions of effort-to-performance and performance-to-outcome expectancies varied in distinct combinations of conforming and nonconforming types of championing with varying intensity. Taken together, the results contribute towards understanding the multidimensional nature and temporal dynamics of championing in persisting under adversity by illuminating factors that contribute to championing response type decisions and opportunities to better support idea development efforts in organizations.

过去的研究表明,支持在庇护和推动新创意的实施方面发挥着关键作用,但人们对支持行为如何应对逆境和失败却知之甚少。目前的嵌入式案例研究通过对一家大型工业技术组织的 43 次访谈,研究了新产品和服务开发创意的途径。我们发现,在最初的创意推进工作没有取得成果的 61 个案例中,有四种类型的支持反应:横向转移、返工、时间转移和呻吟。在每一种情况下,创意的开发者都认为创意是有价值的,但对最初失败的归因,以及对努力与绩效和绩效与结果之间的预期的看法,在不同的符合和不符合类型的支持组合中各不相同,其强度也各不相同。总之,研究结果有助于理解支持者在逆境中坚持的多维性质和时间动态,揭示了促进支持者反应类型决策的因素,以及更好地支持组织中创意开发工作的机会。
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引用次数: 0
Do employee perception of HR training quality and manager innovation signals employee thrive? 员工对人力资源培训质量和管理者创新的看法是否预示着员工的茁壮成长?
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-06-11 DOI: 10.1111/caim.12619
Vui-Yee Koon,  Yulita

Using signalling and self-perception theory, we propose and test a multilevel model that investigates the impact of aggregated high-quality HR training on individual-level thriving through the innovative behaviour of managers. We collected data from 192 respondents in 45 teams from various multinational organizations and analysed it using a multilevel path analytic method, specifically Hierarchical Linear Modelling. The study's findings indicate that team-level perceived high-quality HR training positively predicts individual-level employee-rated managers' innovative work behaviour and employee-rated managers' innovative work behaviour is positively related to employees' thriving at work. This finding supports our hypothesis of an indirect positive effect from HR training quality to thriving via managers' innovative work behaviour. Furthermore, the cross-level analysis revealed that aggregated HR training quality strengthens the relationship signal that favours the manager's innovative work behaviour, which, in turn, positively affects their own thriving at work. Our research offers novel insights into the thriving process, underscoring the importance of considering both contextual and individual factors. Our findings' theoretical and practical implications are discussed in detail, including their limitations. In conclusion, this study provides valuable knowledge to organizations, managers and employees, highlighting the significance of high-quality HR training and innovative work behaviour in promoting employee thriving.

我们利用信号传递和自我认知理论,提出并检验了一个多层次模型,该模型通过管理人员的创新行为,研究了综合高质量人力资源培训对个人茁壮成长的影响。我们收集了来自不同跨国组织 45 个团队的 192 名受访者的数据,并使用多层次路径分析方法(特别是层次线性模型)进行了分析。研究结果表明,团队层面的高质量人力资源培训感知可以正向预测个人层面的员工评价经理的创新工作行为,而员工评价经理的创新工作行为与员工的工作愉悦感正相关。这一结果支持了我们的假设,即人力资源培训质量通过管理者的创新工作行为对员工的茁壮成长产生间接的积极影响。此外,跨层次分析表明,人力资源培训质量的总和加强了有利于管理者创新工作行为的关系信号,而管理者的创新工作行为反过来又对其自身的工作欣欣向荣产生积极影响。我们的研究为茁壮成长过程提供了新的见解,强调了同时考虑环境因素和个人因素的重要性。我们详细讨论了研究结果的理论和实践意义,包括其局限性。总之,本研究为组织、管理者和员工提供了宝贵的知识,强调了高质量的人力资源培训和创新的工作行为对促进员工茁壮成长的重要意义。
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引用次数: 0
Green HRM fostering followers' green creativity: Unfolding the role of environmental concern and employee engagement with eco-initiatives as a serial mediation 绿色人力资源管理促进追随者的绿色创造力:揭示环境问题和员工参与生态倡议的系列中介作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-16 DOI: 10.1111/caim.12614
Zeeshan Ahmed, Mishal Khosa, Nhat Tan Nguyen, Abdulaziz Fahmi Omar Faqera, Shafique Ur Rehman

Recent literature in environmental management implies that employee behaviour is imperative for improving environmental sustainability. Despite this, little effort has been made into how human resource management (HRM) relates to green creativity. This research aims to examine if an organization's green HRM (GHRM) practices can foster green creativity among manufacturing sector employees through the serial mediation path of environmental concerns and employee engagement with environmental initiatives, using self-determination theory (SDT). To conduct this research, we collected and analysed data from 309 employees of manufacturing firms in Pakistan using partial least square structural equation modelling (PLS-SEM). The results supported a positive relationship between GHRM and green creativity and the role of environmental concern and employee engagement with environmental initiatives in mediating that relationship. Likewise, the findings indicated that the relationship between GHRM and green creativity would strengthen as employees become more environmentally concerned. Overall, this study contributes to the literature on HRM and environmental management by providing new insights into the critical role of GHRM in fostering green creativity. Using SDT as a foundation, this research provides theoretical and practical contributions and implications and valuable recommendations for scholars and managers in the manufacturing sector.

环境管理方面的最新文献表明,员工行为对于改善环境可持续性至关重要。尽管如此,有关人力资源管理(HRM)与绿色创造力之间关系的研究却少之又少。本研究旨在利用自我决定理论(SDT),通过环境问题和员工参与环保活动的序列中介路径,研究组织的绿色人力资源管理(GHRM)实践能否促进制造业员工的绿色创造力。为了开展这项研究,我们使用偏最小二乘法结构方程模型(PLS-SEM)收集并分析了巴基斯坦制造业企业 309 名员工的数据。研究结果表明,全球人力资源管理与绿色创造力之间存在正相关关系,而对环境的关注和员工对环保倡议的参与在两者之间起到了中介作用。同样,研究结果表明,随着员工更加关注环境,人力资源管理与绿色创造力之间的关系也会加强。总之,本研究为人力资源管理和环境管理方面的文献做出了贡献,为全球人力资源管理在培养绿色创造力方面的关键作用提供了新的见解。本研究以 SDT 为基础,为制造业的学者和管理者提供了理论和实践方面的贡献和启示,以及宝贵的建议。
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引用次数: 0
Catching but a glimpse?—Navigating crowdsourced solution spaces with transformer-based language models 窥一斑而知全豹--利用基于转换器的语言模型导航众包解决方案空间
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-12 DOI: 10.1111/caim.12612
Julian Just, Katja Hutter, Johann Füller

Current approaches for identifying valuable content among the multitude of solutions in crowdsourcing contests are resource-intensive and constrained by human processing capacity. As idea convergence processes usually focus on filtering out single ideas, the potential of solution-related knowledge among the heterogeneous ideas is not exploited in a sustainable manner. Transformer-based language models can process large sets of idea descriptions into digestible structures, with unprecedented capabilities for understanding and manipulating text. This study explores how they can help organizations and decision-makers navigate crowdsourced solution spaces efficiently and comprehensively. Inspired by theoretical concepts around problem-solving and innovation search, we conceptualize three related search practices—direct search, cluster exploration and pattern discovery—and illustrate them on 289 crowdsourced ideas for future mobility and energy services. Direct search can assist in identifying solutions that match pressing needs or subproblems. Cluster exploration enables aggregating semantically similar ideas into clusters to identify relevant needs. Pattern discovery synthesizes themes and interrelations to build a holistic understanding of potential solutions. The study contributes to the application of AI-assisted idea convergence by adding a new perspective beyond filtering out a few promising ideas.

目前在众包竞赛中从众多解决方案中识别有价值内容的方法是资源密集型的,并且受到人力处理能力的限制。由于想法汇聚过程通常侧重于过滤掉单一想法,因此无法以可持续的方式利用异构想法中与解决方案相关的知识潜力。基于转换器的语言模型可以将大量创意描述处理成可消化的结构,具有前所未有的理解和处理文本的能力。本研究探讨了它们如何帮助组织和决策者高效、全面地浏览众包解决方案空间。受围绕问题解决和创新搜索的理论概念启发,我们构思了三种相关的搜索实践--直接搜索、集群探索和模式发现,并在 289 个关于未来移动性和能源服务的众包创意中进行了说明。直接搜索有助于确定与迫切需求或子问题相匹配的解决方案。集群探索可将语义相似的想法聚合成群,以确定相关需求。模式发现可综合各种主题和相互关系,从而全面了解潜在的解决方案。这项研究为人工智能辅助创意聚合的应用做出了贡献,除了筛选出一些有前途的创意外,还增加了一个新的视角。
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引用次数: 0
Solvers' participation in crowdsourcing initiatives for social innovation: Exploring interactions among motivational forces 解决者参与众包社会创新活动:探索各种动力之间的相互作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-09 DOI: 10.1111/caim.12610
Mariangela Piazza, Erica Mazzola, Giovanni Perrone

We know that solvers self-selecting in social innovation challenges come from diverse backgrounds including, among others, scientists, engineers, entrepreneurs, researchers, and professionals from various industries. However, we are not aware of what motives actually bring such solvers to self-select to address these challenges. This study aims at understanding how different kinds of motivations intervene and interact with the solvers' intention to participate considering the specific context of crowdsourcing for social innovation. Drawing on the self-determination theory, we built a theoretical framework that hypothesizes how intrinsic, extrinsic, and prosocial motivations interact with one another and affect solvers' self-selection process in social innovation initiatives. Empirically, to investigate the theoretical framework, a survey research design involving the use of questionnaires was adopted to obtain primary data from solvers engaged in crowdsourcing initiatives for social innovation to solve Covid-19-related problems in the HeroX platform. We found that prosocial motivations positively affect the solvers' self-selection process. Moreover, our results highlight that intrinsic and extrinsic motivations differently moderate the relationship between prosocial motivations and intention to participate. The results of this study offer relevant contributions to previous crowdsourcing and organizational psychology literature and provide critical implications for managers designing and organizing crowdsourcing for social innovation challenges.

我们知道,在社会创新挑战中进行自我选择的解决者来自不同的背景,其中包括科学家、工程师、企业家、研究人员和各行各业的专业人士。然而,我们并不清楚究竟是什么动机促使这些解决者自我选择来应对这些挑战。本研究旨在了解在众包促进社会创新的特定背景下,不同类型的动机是如何干预并与解决者的参与意图相互作用的。借鉴自我决定理论,我们建立了一个理论框架,假设内在动机、外在动机和亲社会动机是如何相互作用并影响社会创新活动中解决者的自我选择过程的。为了对该理论框架进行实证研究,我们采用了问卷调查的研究设计,从参与社会创新众包活动的解决者那里获取第一手数据,以解决 HeroX 平台中与 Covid-19 相关的问题。我们发现,亲社会动机会对解决者的自我选择过程产生积极影响。此外,我们的研究结果还强调,内在动机和外在动机对亲社会动机与参与意愿之间的关系具有不同的调节作用。本研究的结果为以往的众包和组织心理学文献做出了相关贡献,并为管理者设计和组织社会创新挑战众包提供了重要启示。
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引用次数: 0
Managerial framing in light of discontinuous change: Revolutionists, evolutionists, and mediators 从不连续性变革看管理框架:革命者、进化者和调解者
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-05 DOI: 10.1111/caim.12608
Daniel-Leonhard Fox, Oliver Kullik, Katharina Hölzle

This study examines the critical role of middle and frontline managers in an incumbent organization navigating discontinuous change, emphasizing the balance between exploring new opportunities and exploiting existing ones. While top managers set the strategic ambidextrous direction, the on-the-ground manifestation and tension management fall predominantly to the middle and frontline managers. We introduce a novel typology, classifying these managers as Evolutionists, Revolutionists, or Mediators, each with distinct cognitive framings. Our findings underscore the importance of understanding and moderating these cognitive framings to facilitate successful ambidextrous implementation. Key managerial implications include the need for heightened awareness of tension points, strategic resource allocation, mitigation of extreme cognitive framings, and the significant value of Mediator managers in steering ambidextrous strategies. This research paves the way for a deeper understanding of individual-level ambidexterity and provides crucial insights for organizations to innovate in times of discontinuous change.

本研究探讨了中层和一线管理人员在一个正在经历不连续变革的在职组织中的关键作用,强调了探索新机遇和利用现有机遇之间的平衡。虽然高层管理者设定了战略方向,但中层和一线管理者则主要负责实地执行和紧张局势管理。我们引入了一种新的类型学,将这些管理者分为进化者、革命者或调解者,他们各自具有不同的认知框架。我们的研究结果强调了理解和调节这些认知框架的重要性,以促进成功的双向实施。主要的管理意义包括:需要提高对紧张点的认识、战略资源分配、缓解极端认知框架,以及 "调解者 "管理者在指导双管齐下战略中的重要价值。这项研究为更深入地了解个人层面的灵活性铺平了道路,并为组织在不连续变化时期进行创新提供了重要的见解。
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引用次数: 0
Translating leader–member exchange to innovative work behaviour: The role of creative self-efficacy and team support for innovation 将领导-成员交流转化为创新工作行为:创新自我效能感和团队对创新的支持的作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-02 DOI: 10.1111/caim.12613
Robert Modliba, Stefan B. Fischer, Theresa Treffers, Isabell M. Welpe

Employees' innovative work behaviour (IWB) is crucial for organizations' long-term performance and success. In particular, research has examined leadership as a crucial antecedent of IWB, but there are inconclusive results about how leader–member exchange (LMX) translates into IWB. Building on LMX theory, we examine how the relationship between LMX and IWB is translated through subordinates' creative self-efficacy as a motivational factor and team support for innovation as a social-relational factor. To test our hypotheses, we conducted a matched field survey with 171 subordinates and supervisors and found a positive association between LMX and IWB. Our results also show that this relationship is mediated by team support for innovation but not by creative self-efficacy. Our findings confirm the importance of the social aspect in the innovation process and suggest that perceived social support plays a more significant role in the translation of LMX into the IWB than do individual motivational factors.

员工的创新工作行为(IWB)对组织的长期绩效和成功至关重要。研究尤其将领导力视为创新工作行为的重要先决条件,但关于领导者与成员之间的交流(LMX)如何转化为创新工作行为,目前尚无定论。在 LMX 理论的基础上,我们研究了 LMX 与 IWB 之间的关系是如何通过作为激励因素的下属的创新自我效能感和作为社会关系因素的团队对创新的支持来转化的。为了验证我们的假设,我们对 171 名下属和主管进行了匹配的实地调查,发现 LMX 与 IWB 之间存在正相关。我们的结果还表明,这种关系受团队对创新的支持而非创新自我效能的调节。我们的研究结果证实了社会因素在创新过程中的重要性,并表明在将 LMX 转化为 IWB 的过程中,感知到的社会支持比个人动机因素发挥着更重要的作用。
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引用次数: 0
Why we need employees back at the office: The effect of workplace design on creativity in organizations 为什么我们需要员工回到办公室?工作场所设计对组织创造力的影响
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-29 DOI: 10.1111/caim.12611
Zita K. Lucius, Svenja Damberg

With the ongoing changes in the work environment, specifically turning from fulltime to no time at the office and nowadays pending somewhere in between, there is a need for decision makers to redefine their expectations of a day at the office. Previously, organizations worldwide focussed on creating workplaces that foster interaction and collaboration to enhance knowledge exchange and communication. Both are among the main drivers for stimulating creativity at the workplace, leading to increased innovation activities. Since offices are dramatically changing from lean, work-focused, and hierarchical workstations into employee-oriented, creativity-enhancing spaces with playground artefacts, the need for quantitative research on the effects of workplace design on creativity seems evident for researchers and practitioners. Although prior research has attempted to describe the physical work environment and its impact on creativity, empirical evidence is still lacking on what concrete attributes of a workplace employees perceive as inspiring. We therefore contribute to the existent body of knowledge by establishing a definition for inspiring physical workplaces as perceived by employees in times of digitalization and provide a conceptual model analysing the effects between workplace design, internal knowledge exchange, and creative problem-solving capacity. We assess our survey data with partial least squares structural equation modelling and provide first empirical evidence that our proposed formative index supports the common research agenda within the context of workplace design, and further, that aspects of workplace design not only enhance creative problem-solving capacity as an important dimension of creativity itself, but that this relationship is also partially mediated by internal knowledge exchange.

随着工作环境的不断变化,特别是从全职到无暇办公,再到如今介于两者之间,决策者需要重新定义他们对办公室一天的期望。以前,世界各地的组织都把重点放在创建促进互动与合作的工作场所上,以加强知识交流和沟通。这两者都是激发工作场所创造力的主要驱动力,可促进创新活动的增加。由于办公室正在从精简、以工作为中心、等级森严的工作站急剧转变为以员工为导向、以游乐场所人工制品为载体的创造力提升空间,研究人员和从业人员显然需要对工作场所设计对创造力的影响进行定量研究。尽管之前的研究已经试图描述物理工作环境及其对创造力的影响,但仍然缺乏实证证据来证明员工认为工作场所的哪些具体属性具有启发性。因此,我们为现有的知识体系做出了贡献,确定了数字化时代员工认为具有启发性的物理工作场所的定义,并提供了一个概念模型,分析了工作场所设计、内部知识交流和创造性解决问题能力之间的影响。我们利用偏最小二乘法结构方程模型对调查数据进行了评估,并首次提供了实证证据,证明我们提出的形成性指数支持工作场所设计方面的共同研究议程,而且工作场所设计的各个方面不仅提高了作为创造力本身重要维度的创造性问题解决能力,而且这种关系还部分受到内部知识交流的影响。
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引用次数: 0
Validating the rapid validity testing concept across regions 跨地区验证快速有效性测试概念
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-28 DOI: 10.1111/caim.12606
Birgit Peña Häufler, Dietfried Globocnik, Søren Salomo, Paola Landaeta Saldías

Empirical studies in innovation management often draw on data collected in particular regions, mostly in Western economies, and imply universal applicability of the findings across regions. Given the relevance of innovation for economic progress and structural and cultural differences among regions, there is surprisingly little knowledge available on whether the knowledge developed from Western firms can be transferred to emerging economies. This dearth of knowledge is especially notable for the early phases of innovation processes. Rapid iterations between knowledge creation and learning are critical at the front end of innovation (FEI), a phase that, in turn, is crucial for innovation success. In a recently published article, Peña Häufler and co-authors developed the concept of rapid validity testing (RVT) and found support for its positive relation with innovation performance. Since the authors draw on a sample of Western firms, we explore whether the concept of RVT and its performance relevance remain valid across regional contexts. The data for this study stem from a sample of 1625 respondents from 232 firms in Europe and Latin America. Our findings advance our understanding of innovation management practices in different contexts, informing future research on the approach and relevance of assessing the effect of different contexts on central measures for improving innovative capabilities.

创新管理方面的实证研究往往利用在特定地区收集的数据,这些地区大多是西方经济体,并暗示研究结果在各地区具有普遍适用性。考虑到创新与经济进步的相关性以及各地区之间的结构和文化差异,关于西方企业开发的知识能否转移到新兴经济体的知识少得令人吃惊。这种知识的匮乏在创新过程的早期阶段尤为明显。知识创造与学习之间的快速迭代在创新前端(FEI)至关重要,而这一阶段反过来又是创新成功的关键。在最近发表的一篇文章中,Peña Häufler 和合著者提出了快速有效性测试(RVT)的概念,并发现这一概念与创新绩效之间的正相关关系。由于作者以西方企业为样本,我们探讨了快速验证测试的概念及其与绩效的相关性在不同地区是否仍然有效。本研究的数据来自欧洲和拉丁美洲 232 家企业的 1625 个受访者样本。我们的研究结果加深了我们对不同背景下创新管理实践的理解,为今后研究评估不同背景对提高创新能力的核心措施的影响的方法和相关性提供了参考。
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引用次数: 0
The implementation of bottom-up innovation in a formalized context: A resource-mobilization perspective 在正规化背景下实施自下而上的创新:资源调动视角
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-28 DOI: 10.1111/caim.12607
Maarten Renkema, Anna Bos-Nehles

Although work-floor employees are important sources of creative ideas, having creative ideas is not enough to implement bottom-up innovations. This is particularly evident in formalized contexts. Research shows that innovations require the provision of resources because they are crucial for each phase of the innovation process, from the generation of ideas to their implementation. Nevertheless, a better understanding is needed of how these resources are acquired and used by work-floor employees to pursue their innovative ideas. Therefore, in this study, we adopt a resource-mobilization perspective and examine the types of resources and resource access mechanisms that are needed in a bottom-up innovation process. Adopting an exploratory case study based on 43 interviews and document analysis, we show that specific actions are deployed as resource access mechanisms to acquire five types of resources in the bottom-up innovation process. Different resources are important in the three phases, and the mechanisms by which these resources are acquired play a key role in explaining the effect of these resources. In sum, our research adds to the understanding of the actions and factors that shape bottom-up innovation endeavours.

尽管基层员工是创意的重要来源,但仅有创意还不足以实施自下而上的创新。这一点在正规化环境中尤为明显。研究表明,创新需要提供资源,因为这些资源对于创新过程的每个阶段都至关重要,从创意的产生到创新的实施。然而,我们需要更好地了解基层员工是如何获取和使用这些资源来实现他们的创新想法的。因此,在本研究中,我们从资源动员的角度出发,研究了自下而上的创新过程中所需的资源类型和资源获取机制。通过基于 43 个访谈和文件分析的探索性案例研究,我们表明,在自下而上的创新过程中,具体行动被部署为获取五类资源的资源获取机制。不同的资源在三个阶段中都很重要,而这些资源的获取机制在解释这些资源的效果方面发挥着关键作用。总之,我们的研究加深了人们对形成自下而上创新努力的行动和因素的理解。
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引用次数: 0
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Creativity and Innovation Management
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