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The business of business is…. complex and paradoxical! 商业是…。复杂而矛盾!
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-07-21 DOI: 10.1111/caim.12569
René Chester Goduscheit, Jennie Björk, Harry Boer
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引用次数: 0
What can economic coordination do for creativity and well-being? 经济协调能为创造力和幸福感做些什么?
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-07-11 DOI: 10.1111/caim.12564
Silvia Sacchetti

The scope of this paper is contributing to unveiling how economic organizing can be more humanistic by delving into ideas of well-being and advancing them through the concepts of creativity. Accordingly, our contribution reflects on how designing and implementing organizations and processes inspired to creativity can ameliorate the life of participants. We therefore analyse issues of economic coordination through fundamental mechanisms elaborated by organizational economists (market exchange, organized hierarchies) and associate them with diverse consequences in terms of creative capacity. Illustrations are taken from the creative sectors. The creativity dimension (as an outcome) assumes especial relevance in our analysis, not only or primarily because of its potential link with competitiveness and economic prosperity (as in the current economic approach to creativity) but mostly because of the connections with the creation of a public good in the form of well-being and value for the public.

本文的范围有助于揭示经济组织如何通过深入研究福祉的概念并通过创造力的概念来推进它们,从而更加人性化。因此,我们的贡献反映了如何设计和实施激发创造力的组织和过程可以改善参与者的生活。因此,我们通过组织经济学家(市场交换、有组织的等级制度)阐述的基本机制来分析经济协调问题,并将它们与创造能力方面的各种后果联系起来。插图取自创意部门。创造力维度(作为一种结果)在我们的分析中具有特别的相关性,不仅或主要是因为它与竞争力和经济繁荣的潜在联系(就像目前对创造力的经济方法一样),而且主要是因为它与以公众福祉和价值的形式创造的公共利益的联系。
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引用次数: 1
To what extent does organizational learning influence the stakeholder pressure–green procurement nexus? Evidence from Ghana 组织学习在多大程度上影响利益相关者的压力——绿色采购关系?来自加纳的证据
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-07-06 DOI: 10.1111/caim.12566
Priscilla Tuffour, Guangyu Chen, Richard Adu Agyapong, Assila Abdallah, Evans Opoku-Mensah

The United Nations has described global warming as reaching a code red point for humanity and requires drastic measures to avert further terrible warming. Green procurement practices have been recognized as sustainable measures towards a low carbon trajectory, yet its implementation is still at the embryonic stage mainly due to weaknesses in organizational creativity skills and learning strategies. For the first time, we provide a theoretical framework that links stakeholder pressure, organizational learning, green procurement, and environmental performance within a public–private partnership environment. The analysis in this study is performed using the partial least square structural equation modelling and a sample of 295 respondents from Ghanaian infrastructure projects. Overall, we have found that exploratory and exploitative learning are necessary to translate stakeholder pressure to implement green procurement practices effectively. Also, firms that yield to stakeholder pressure develop their creative skills and increase their environmental performance. We recommend that managers should consider frequent market research and consistent stakeholder dialogue to create a culture of learning towards green practice implementation and promote environmental sustainability.

联合国称全球变暖已经达到了人类的红色警戒点,需要采取严厉措施来避免进一步的可怕变暖。绿色采购实践已被公认为迈向低碳轨道的可持续措施,但其实施仍处于萌芽阶段,主要原因是组织创新技能和学习策略的薄弱。我们首次提供了一个理论框架,将公私伙伴关系环境中的利益相关者压力、组织学习、绿色采购和环境绩效联系起来。本研究中的分析是使用偏最小二乘结构方程模型和来自加纳基础设施项目的295名受访者的样本进行的。总的来说,我们发现探索性和开发性学习是必要的,以转化利益相关者的压力,有效地实施绿色采购实践。此外,屈服于利益相关者压力的公司发展了他们的创造性技能,提高了他们的环境绩效。我们建议管理者应考虑频繁的市场调查和持续的利益相关者对话,以创造一种学习绿色实践实施的文化,促进环境的可持续性。
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引用次数: 4
Employee acceptance of disruptive service innovations at the frontline: The role of collective sensemaking processes 员工在一线接受颠覆性服务创新:集体感知过程的作用
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-05-31 DOI: 10.1111/caim.12563
Christopher Garrelfs, Carsten Schultz, Marie Luengen

Acceptance of service innovation by frontline employees is a challenging issue, especially if such innovations have the potential to disrupt existing value creation models and individual competencies. Disruptive service innovations are often (1) characterized by a high degree of innovativeness related to significant changes in technology and in the market and (2) may be introduced by technology manufacturers as new service market entrants that cause a competitive threat to the existing service provision. We argue that such innovations challenge frontline employees' focus on routines and standardized service operating procedures. The perceived threat and resulting high levels of uncertainty may inhibit innovation acceptance. Our study follows a collective sensemaking perspective, paying special attention to investigating the moderating role of (1) the exchange of operational information within a workgroup and (2) a firm's entrepreneurial orientation. Whereas the former may increase frontline employees' preference for incremental improvements, the latter may help to increase the acceptance level of potentially more disruptive innovations. We test our theoretically derived hypotheses with an experimental vignette study of 671 frontline employees in the field of audiology, a health care market particularly affected by both more radical and market entrant innovations. Results show that a high degree of innovativeness has a negative effect on innovation acceptance. Frontline employees accept radical innovations less readily than incremental innovations. A competitive threat from new technology manufacturers in the supply chain does not lead to a lower innovation acceptance level. The moderation results indicate significant effects of both information exchange and entrepreneurial orientation. Intensive information exchange within the workgroup strengthens the negative relationship between the degree of innovativeness and innovation acceptance. In contrast, a high degree of entrepreneurial orientation weakens the negative relationship between a competitive threat and innovation acceptance.

一线员工接受服务创新是一个具有挑战性的问题,特别是如果这些创新有可能破坏现有的价值创造模式和个人能力。颠覆性服务创新通常具有以下特点:(1)与技术和市场的重大变化相关的高度创新性;(2)可能由技术制造商作为新的服务市场进入者引入,对现有服务提供构成竞争威胁。我们认为,这些创新挑战了一线员工对常规和标准化服务操作程序的关注。感知到的威胁和由此产生的高度不确定性可能会抑制创新的接受。我们的研究遵循集体意义构建的视角,特别关注调查(1)工作组内运营信息的交换和(2)公司的创业导向的调节作用。前者可能会增加一线员工对渐进式改进的偏好,后者可能有助于提高对潜在更具破坏性的创新的接受程度。我们通过对听力学领域671名一线员工的实验研究来验证我们的理论假设,听力学是一个特别受激进创新和市场进入者创新影响的医疗保健市场。结果表明,创新程度高对创新接受度有负向影响。与渐进式创新相比,一线员工更不容易接受激进式创新。来自供应链中新技术制造商的竞争威胁不会导致创新接受水平的降低。中介结果表明,信息交换和创业导向的中介效应均显著。工作组内部密集的信息交流强化了创新程度与创新接受度之间的负向关系。相反,高度的创业导向会削弱竞争威胁与创新接受度之间的负向关系。
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引用次数: 0
Physical interaction platforms: A taxonomy of spaces for interactive value creation 物理交互平台:用于交互价值创造的空间分类
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-05-23 DOI: 10.1111/caim.12557
Maximilian Perez Mengual, Frank Danzinger, Angela Roth

Physical interaction platforms (PIPs) such as living labs, innovation hubs and fab labs can play a key role for complex innovation tasks in the context of grand challenges. Although research focuses predominantly on aspects like collaboration within and organization of these spaces, little research has shed light on the development process of the PIP itself. This paper aims to contribute to innovation literature by identifying essential dimensions for the design and sustainable operation of PIPs. We use and transfer conceptual knowledge and empirical evidence in an iterative taxonomy development process. Five iterations were performed: (1) initial screening of PIPs, (2) an expert workshop, systematic literature reviews on (3) platform classifications and (4) on platform-mediated value creation, and (5) a taxonomy evaluation by practitioners. The resulting PIP taxonomy consists of 18 design dimensions summarized in five groups: physical architecture, platform actors, key-value propositions, value creation and revenue logic. It contributes with (1) a tangible framework for PIP concept development building on established design dimensions from platform-, business model- and value creation literature. (2) It emphasizes criteria that require thorough reflection in the design phase (e.g., IP rights), enabling practitioners to identify and overcome critical issues early.

物理交互平台(PIP),如生活实验室、创新中心和晶圆厂实验室,可以在应对重大挑战的复杂创新任务中发挥关键作用。虽然研究主要集中在这些空间内的协作和组织等方面,但很少有研究对 PIP 本身的发展过程进行阐明。本文旨在通过确定 PIP 设计和可持续运营的基本要素,为创新文献做出贡献。我们在迭代式分类法开发过程中使用并转移了概念知识和经验证据。我们进行了五次迭代:(1) PIP 的初步筛选,(2) 专家研讨会,(3) 平台分类和 (4) 以平台为中介的价值创造的系统文献综述,以及 (5) 从业人员的分类评估。最终形成的 PIP 分类法由 18 个设计维度组成,分为五组:物理架构、平台参与者、关键价值主张、价值创造和收入逻辑。它的贡献在于:(1) 以平台、商业模式和价值创造文献中的既定设计维度为基础,为 PIP 概念开发提供了一个有形框架。(2) 它强调了需要在设计阶段进行彻底思考的标准(如知识产权),使从业人员能够及早发现并克服关键问题。
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引用次数: 0
Where business model innovation comes from and where it goes: A bibliometric review 商业模式创新从何而来,又往何处去:文献计量学综述
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-05-12 DOI: 10.1111/caim.12558
Xiaoyan Zhang, Fabio Antonialli, Sylvie Mira Bonnardel, Olivier Bareille

Business model innovation (BMI) has been evolving as a burgeoning topic in academia and business practice for over two decades. In recent years, knowledge production within the BMI field is accelerating at a tremendous rate, making it hard to keep up with the state of the art. Given its broad literature coverage and the systematic and reproducible process of applying statistical and quantitative techniques, the bibliometric review can complement existing structured literature reviews by providing a holistic view of BMI research, identifying new research gaps and deriving new perspectives to address emerging challenges. This study investigated 1032 BMI-related publications from 2000 to 2021 with bibliometric techniques of citation, co-citation, bibliographic coupling and the co-occurrence of keywords analyses, aiming to develop a theoretical framework of BMI, understand the evolutionary nuances, capture emerging trends and set a future research agenda. Finally, this study advocates that future research could revisit the role of the BMI concept as a tool for achieving sustainable business development.

二十多年来,商业模式创新(BMI)作为一个新兴课题在学术界和商业实践中不断发展。近年来,商业模式创新领域的知识生产正在飞速发展,很难跟上时代的步伐。文献计量学的文献覆盖面广,应用统计和定量技术的过程系统且可重复,因此文献计量学综述可以补充现有的结构化文献综述,提供对 BMI 研究的整体看法,发现新的研究差距,并得出新的观点来应对新出现的挑战。本研究利用引文、共引、书目耦合和关键词共现分析等文献计量学技术,调查了 2000 年至 2021 年期间 1032 篇与 BMI 相关的出版物,旨在建立 BMI 的理论框架,了解其演变的细微差别,捕捉新趋势并制定未来的研究议程。最后,本研究主张未来的研究可以重新审视 BMI 概念作为实现企业可持续发展工具的作用。
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引用次数: 0
The theory and practice of creativity and innovation management—Past, present and future 创意与创新管理的理论与实践——过去、现在与未来
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-04-24 DOI: 10.1111/caim.12556
Harry Boer, Jennie Björk, René Chester Goduscheit
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引用次数: 0
Service innovation in Hong Kong organizations: Enablers and challenges to design thinking practices 香港机构的服务创新:设计思维实践的推动者和挑战
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-04-13 DOI: 10.1111/caim.12555
Nikolina Dragičević, Tomislav Hernaus, Rongbin W. B. Lee

East-Asian practitioners aspiring to engage in the design thinking (DT) practice—a human-centred approach to innovation developed and primarily used in Western cultures—may experience a “cultural clash” or “cultural misfit” that may inhibit the acceptance of DT logic. To tap into this still underexplored terrain, this qualitative study explores the enablers and challenges of effective DT practice in achieving service innovation in Hong Kong organizations. Based on a dozen in-depth interviews, we identified numerous sociocultural and institutional enablers and challenges, which we interpreted based on the postulates of structuration theory proposed by Giddens. Our conceptualization and empirical investigation of DT through a practice lens offers a new perspective when studying the contextual antecedents of DT. Specifically, the findings show that the choice to engage in DT practice is shaped by cultural specifics in the plurality of influences that move beyond the Western perspective and previous DT studies. From a practical point of view, our research informs policymakers and managers about the importance of being culturally sensitive and humanizing digital transformation when organizing service innovation.

东亚的实践者渴望从事设计思维(DT)实践——一种主要在西方文化中发展和使用的以人为中心的创新方法——可能会经历“文化冲突”或“文化不适应”,这可能会抑制对DT逻辑的接受。为了深入这个尚未开发的领域,本定性研究探讨了香港组织在实现服务创新方面有效的数据挖掘实践的推动因素和挑战。基于十几次深入访谈,我们确定了许多社会文化和制度的推动因素和挑战,我们根据吉登斯提出的结构理论的假设来解释这些因素。我们从实践的角度对认知行为进行概念化和实证研究,为研究认知行为的语境前因提供了一个新的视角。具体而言,研究结果表明,从事DT实践的选择受到文化特征的影响,这些影响超越了西方视角和以前的DT研究。从实践的角度来看,我们的研究告诉决策者和管理者,在组织服务创新时,文化敏感性和人性化数字化转型的重要性。
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引用次数: 1
Who captures value from hackathons? Innovation contests with collective intelligence tools bridging creativity and coupled open innovation 谁从黑客马拉松中获得价值?创新竞赛采用集体智能工具,连接创造力和开放式创新
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-04-11 DOI: 10.1111/caim.12552
Issam Attalah, Petra A. Nylund, Alexander Brem

Balancing value creation and value capture is a fundamental strategic issue for the management of open innovation. Insufficient compensation for created value may hinder the participation of a firm or individual in open innovation. It can thus provide an obstacle to the open innovation process as a whole. Hackathons provide an attractive setting for studying value appropriation in open innovation by actors of different types and with varying bargaining power. We define hackathons as idea competitions on specific topics in the form of a time-limited event. These competitions have gained more popularity throughout the years and have recently become more prominent. Therefore, an abductive empirical study was carried out in an international set-up with multiple embedded cases of hackathons. Results indicate that hackathons offer coupled open innovation processes. The value captured by the initiator of a hackathon in the form of inbound open innovation is balanced by outbound knowledge flows towards participants as well as with sideways knowledge flows between participants, which are a result of the generation of collective intelligence. Collective intelligence is thus identified as an alternative mechanism for value capture from open innovation.

平衡价值创造和价值获取是开放式创新管理的一个基本战略问题。对创造价值的补偿不足可能会阻碍企业或个人参与开放式创新。因此,它可以为整个开放式创新过程提供一个障碍。黑客马拉松为研究开放式创新中不同类型和不同议价能力的参与者的价值占有提供了一个有吸引力的环境。我们将黑客马拉松定义为特定主题的创意竞赛,以限时活动的形式进行。这些比赛多年来越来越受欢迎,最近变得更加突出。因此,在一个具有多个嵌入式黑客马拉松案例的国际设置中进行了一项溯因性实证研究。结果表明,黑客马拉松提供了耦合的开放式创新过程。黑客马拉松发起者以对内开放创新的形式获得的价值,通过向参与者的对外知识流动以及参与者之间的横向知识流动来平衡,这是集体智慧产生的结果。因此,集体智慧被认为是从开放式创新中获取价值的另一种机制。
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引用次数: 2
Innovation in the creative industries: Linking the founder's creative and business orientation to innovation outcomes 创意产业的创新:将创始人的创意和商业导向与创新成果联系起来
IF 3.5 3区 管理学 Q2 MANAGEMENT Pub Date : 2023-04-10 DOI: 10.1111/caim.12554
Florian Koch, Max Hoellen, Elmar D. Konrad, Alexander Kock

Creative industries contain paradoxes because conflicting tensions arise between the market and the arts. Entrepreneurs need to find and maintain a balance between those two sides to create innovation. This study tests the interaction between business and creative orientations of a founder in their influence on innovation in the context of creative entrepreneurial firms and provides recommendations for how creative agents can leverage and manage their innovations based on their creative visions. Determinants on the individual level, such as the founder's creative or business orientations, have a lasting impact on the practices and process of their venture. To trace the imprinting influence of the founder's orientation on innovation, the empirical setting is a time-lagged study of German firm owners in the cultural and creative industries surveyed 5 years apart. The results show a significant relationship between creative orientation and innovation, whereas business orientation does not significantly relate to innovation. However, creative and business orientations reveal a negative interaction effect. This study contributes empirical evidence to the paradox theory and the interaction between the opposite poles. Our findings provide valuable insights about the relevance of creative orientation and its visionary impact on the firms' innovation process. Furthermore, the results shed new light on the tension between art and the market, as different compositions of the two orientation poles seem to have a varying impact on the degree of innovation. Thus, the study reveals the complexity of creative entrepreneurship and provides managerial guidance for other knowledge-based industries.

创意产业包含悖论,因为市场和艺术之间产生了矛盾的紧张关系。企业家需要在这两者之间找到并保持平衡,以创造创新。本研究在创意型创业公司的背景下,测试了创始人的商业和创意取向对创新的影响之间的相互作用,并为创意代理人如何根据他们的创意愿景利用和管理他们的创新提供了建议。个人层面的决定因素,如创始人的创意或商业方向,对他们的创业实践和过程有着持久的影响。为了追踪创始人取向对创新的影响,实证设置是对德国文化创意产业企业所有者的时间滞后研究,间隔5年进行调查。结果表明,创意导向与创新之间存在显著的相关关系,而业务导向与创新之间的关系不显著。然而,创意取向和商业取向表现出负交互作用。本研究为悖论理论和两极之间的相互作用提供了实证证据。我们的研究结果为创新导向的相关性及其对公司创新过程的前瞻性影响提供了有价值的见解。此外,研究结果揭示了艺术与市场之间的紧张关系,因为两个方向的不同组成似乎对创新程度有不同的影响。从而揭示了创新创业的复杂性,为其他知识型产业提供了管理指导。
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引用次数: 1
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Creativity and Innovation Management
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