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Catching but a glimpse?—Navigating crowdsourced solution spaces with transformer-based language models 窥一斑而知全豹--利用基于转换器的语言模型导航众包解决方案空间
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-12 DOI: 10.1111/caim.12612
Julian Just, Katja Hutter, Johann Füller

Current approaches for identifying valuable content among the multitude of solutions in crowdsourcing contests are resource-intensive and constrained by human processing capacity. As idea convergence processes usually focus on filtering out single ideas, the potential of solution-related knowledge among the heterogeneous ideas is not exploited in a sustainable manner. Transformer-based language models can process large sets of idea descriptions into digestible structures, with unprecedented capabilities for understanding and manipulating text. This study explores how they can help organizations and decision-makers navigate crowdsourced solution spaces efficiently and comprehensively. Inspired by theoretical concepts around problem-solving and innovation search, we conceptualize three related search practices—direct search, cluster exploration and pattern discovery—and illustrate them on 289 crowdsourced ideas for future mobility and energy services. Direct search can assist in identifying solutions that match pressing needs or subproblems. Cluster exploration enables aggregating semantically similar ideas into clusters to identify relevant needs. Pattern discovery synthesizes themes and interrelations to build a holistic understanding of potential solutions. The study contributes to the application of AI-assisted idea convergence by adding a new perspective beyond filtering out a few promising ideas.

目前在众包竞赛中从众多解决方案中识别有价值内容的方法是资源密集型的,并且受到人力处理能力的限制。由于想法汇聚过程通常侧重于过滤掉单一想法,因此无法以可持续的方式利用异构想法中与解决方案相关的知识潜力。基于转换器的语言模型可以将大量创意描述处理成可消化的结构,具有前所未有的理解和处理文本的能力。本研究探讨了它们如何帮助组织和决策者高效、全面地浏览众包解决方案空间。受围绕问题解决和创新搜索的理论概念启发,我们构思了三种相关的搜索实践--直接搜索、集群探索和模式发现,并在 289 个关于未来移动性和能源服务的众包创意中进行了说明。直接搜索有助于确定与迫切需求或子问题相匹配的解决方案。集群探索可将语义相似的想法聚合成群,以确定相关需求。模式发现可综合各种主题和相互关系,从而全面了解潜在的解决方案。这项研究为人工智能辅助创意聚合的应用做出了贡献,除了筛选出一些有前途的创意外,还增加了一个新的视角。
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引用次数: 0
Solvers' participation in crowdsourcing initiatives for social innovation: Exploring interactions among motivational forces 解决者参与众包社会创新活动:探索各种动力之间的相互作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-09 DOI: 10.1111/caim.12610
Mariangela Piazza, Erica Mazzola, Giovanni Perrone

We know that solvers self-selecting in social innovation challenges come from diverse backgrounds including, among others, scientists, engineers, entrepreneurs, researchers, and professionals from various industries. However, we are not aware of what motives actually bring such solvers to self-select to address these challenges. This study aims at understanding how different kinds of motivations intervene and interact with the solvers' intention to participate considering the specific context of crowdsourcing for social innovation. Drawing on the self-determination theory, we built a theoretical framework that hypothesizes how intrinsic, extrinsic, and prosocial motivations interact with one another and affect solvers' self-selection process in social innovation initiatives. Empirically, to investigate the theoretical framework, a survey research design involving the use of questionnaires was adopted to obtain primary data from solvers engaged in crowdsourcing initiatives for social innovation to solve Covid-19-related problems in the HeroX platform. We found that prosocial motivations positively affect the solvers' self-selection process. Moreover, our results highlight that intrinsic and extrinsic motivations differently moderate the relationship between prosocial motivations and intention to participate. The results of this study offer relevant contributions to previous crowdsourcing and organizational psychology literature and provide critical implications for managers designing and organizing crowdsourcing for social innovation challenges.

我们知道,在社会创新挑战中进行自我选择的解决者来自不同的背景,其中包括科学家、工程师、企业家、研究人员和各行各业的专业人士。然而,我们并不清楚究竟是什么动机促使这些解决者自我选择来应对这些挑战。本研究旨在了解在众包促进社会创新的特定背景下,不同类型的动机是如何干预并与解决者的参与意图相互作用的。借鉴自我决定理论,我们建立了一个理论框架,假设内在动机、外在动机和亲社会动机是如何相互作用并影响社会创新活动中解决者的自我选择过程的。为了对该理论框架进行实证研究,我们采用了问卷调查的研究设计,从参与社会创新众包活动的解决者那里获取第一手数据,以解决 HeroX 平台中与 Covid-19 相关的问题。我们发现,亲社会动机会对解决者的自我选择过程产生积极影响。此外,我们的研究结果还强调,内在动机和外在动机对亲社会动机与参与意愿之间的关系具有不同的调节作用。本研究的结果为以往的众包和组织心理学文献做出了相关贡献,并为管理者设计和组织社会创新挑战众包提供了重要启示。
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引用次数: 0
Managerial framing in light of discontinuous change: Revolutionists, evolutionists, and mediators 从不连续性变革看管理框架:革命者、进化者和调解者
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-05 DOI: 10.1111/caim.12608
Daniel-Leonhard Fox, Oliver Kullik, Katharina Hölzle

This study examines the critical role of middle and frontline managers in an incumbent organization navigating discontinuous change, emphasizing the balance between exploring new opportunities and exploiting existing ones. While top managers set the strategic ambidextrous direction, the on-the-ground manifestation and tension management fall predominantly to the middle and frontline managers. We introduce a novel typology, classifying these managers as Evolutionists, Revolutionists, or Mediators, each with distinct cognitive framings. Our findings underscore the importance of understanding and moderating these cognitive framings to facilitate successful ambidextrous implementation. Key managerial implications include the need for heightened awareness of tension points, strategic resource allocation, mitigation of extreme cognitive framings, and the significant value of Mediator managers in steering ambidextrous strategies. This research paves the way for a deeper understanding of individual-level ambidexterity and provides crucial insights for organizations to innovate in times of discontinuous change.

本研究探讨了中层和一线管理人员在一个正在经历不连续变革的在职组织中的关键作用,强调了探索新机遇和利用现有机遇之间的平衡。虽然高层管理者设定了战略方向,但中层和一线管理者则主要负责实地执行和紧张局势管理。我们引入了一种新的类型学,将这些管理者分为进化者、革命者或调解者,他们各自具有不同的认知框架。我们的研究结果强调了理解和调节这些认知框架的重要性,以促进成功的双向实施。主要的管理意义包括:需要提高对紧张点的认识、战略资源分配、缓解极端认知框架,以及 "调解者 "管理者在指导双管齐下战略中的重要价值。这项研究为更深入地了解个人层面的灵活性铺平了道路,并为组织在不连续变化时期进行创新提供了重要的见解。
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引用次数: 0
Translating leader–member exchange to innovative work behaviour: The role of creative self-efficacy and team support for innovation 将领导-成员交流转化为创新工作行为:创新自我效能感和团队对创新的支持的作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-05-02 DOI: 10.1111/caim.12613
Robert Modliba, Stefan B. Fischer, Theresa Treffers, Isabell M. Welpe

Employees' innovative work behaviour (IWB) is crucial for organizations' long-term performance and success. In particular, research has examined leadership as a crucial antecedent of IWB, but there are inconclusive results about how leader–member exchange (LMX) translates into IWB. Building on LMX theory, we examine how the relationship between LMX and IWB is translated through subordinates' creative self-efficacy as a motivational factor and team support for innovation as a social-relational factor. To test our hypotheses, we conducted a matched field survey with 171 subordinates and supervisors and found a positive association between LMX and IWB. Our results also show that this relationship is mediated by team support for innovation but not by creative self-efficacy. Our findings confirm the importance of the social aspect in the innovation process and suggest that perceived social support plays a more significant role in the translation of LMX into the IWB than do individual motivational factors.

员工的创新工作行为(IWB)对组织的长期绩效和成功至关重要。研究尤其将领导力视为创新工作行为的重要先决条件,但关于领导者与成员之间的交流(LMX)如何转化为创新工作行为,目前尚无定论。在 LMX 理论的基础上,我们研究了 LMX 与 IWB 之间的关系是如何通过作为激励因素的下属的创新自我效能感和作为社会关系因素的团队对创新的支持来转化的。为了验证我们的假设,我们对 171 名下属和主管进行了匹配的实地调查,发现 LMX 与 IWB 之间存在正相关。我们的结果还表明,这种关系受团队对创新的支持而非创新自我效能的调节。我们的研究结果证实了社会因素在创新过程中的重要性,并表明在将 LMX 转化为 IWB 的过程中,感知到的社会支持比个人动机因素发挥着更重要的作用。
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引用次数: 0
Why we need employees back at the office: The effect of workplace design on creativity in organizations 为什么我们需要员工回到办公室?工作场所设计对组织创造力的影响
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-29 DOI: 10.1111/caim.12611
Zita K. Lucius, Svenja Damberg

With the ongoing changes in the work environment, specifically turning from fulltime to no time at the office and nowadays pending somewhere in between, there is a need for decision makers to redefine their expectations of a day at the office. Previously, organizations worldwide focussed on creating workplaces that foster interaction and collaboration to enhance knowledge exchange and communication. Both are among the main drivers for stimulating creativity at the workplace, leading to increased innovation activities. Since offices are dramatically changing from lean, work-focused, and hierarchical workstations into employee-oriented, creativity-enhancing spaces with playground artefacts, the need for quantitative research on the effects of workplace design on creativity seems evident for researchers and practitioners. Although prior research has attempted to describe the physical work environment and its impact on creativity, empirical evidence is still lacking on what concrete attributes of a workplace employees perceive as inspiring. We therefore contribute to the existent body of knowledge by establishing a definition for inspiring physical workplaces as perceived by employees in times of digitalization and provide a conceptual model analysing the effects between workplace design, internal knowledge exchange, and creative problem-solving capacity. We assess our survey data with partial least squares structural equation modelling and provide first empirical evidence that our proposed formative index supports the common research agenda within the context of workplace design, and further, that aspects of workplace design not only enhance creative problem-solving capacity as an important dimension of creativity itself, but that this relationship is also partially mediated by internal knowledge exchange.

随着工作环境的不断变化,特别是从全职到无暇办公,再到如今介于两者之间,决策者需要重新定义他们对办公室一天的期望。以前,世界各地的组织都把重点放在创建促进互动与合作的工作场所上,以加强知识交流和沟通。这两者都是激发工作场所创造力的主要驱动力,可促进创新活动的增加。由于办公室正在从精简、以工作为中心、等级森严的工作站急剧转变为以员工为导向、以游乐场所人工制品为载体的创造力提升空间,研究人员和从业人员显然需要对工作场所设计对创造力的影响进行定量研究。尽管之前的研究已经试图描述物理工作环境及其对创造力的影响,但仍然缺乏实证证据来证明员工认为工作场所的哪些具体属性具有启发性。因此,我们为现有的知识体系做出了贡献,确定了数字化时代员工认为具有启发性的物理工作场所的定义,并提供了一个概念模型,分析了工作场所设计、内部知识交流和创造性解决问题能力之间的影响。我们利用偏最小二乘法结构方程模型对调查数据进行了评估,并首次提供了实证证据,证明我们提出的形成性指数支持工作场所设计方面的共同研究议程,而且工作场所设计的各个方面不仅提高了作为创造力本身重要维度的创造性问题解决能力,而且这种关系还部分受到内部知识交流的影响。
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引用次数: 0
Validating the rapid validity testing concept across regions 跨地区验证快速有效性测试概念
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-28 DOI: 10.1111/caim.12606
Birgit Peña Häufler, Dietfried Globocnik, Søren Salomo, Paola Landaeta Saldías

Empirical studies in innovation management often draw on data collected in particular regions, mostly in Western economies, and imply universal applicability of the findings across regions. Given the relevance of innovation for economic progress and structural and cultural differences among regions, there is surprisingly little knowledge available on whether the knowledge developed from Western firms can be transferred to emerging economies. This dearth of knowledge is especially notable for the early phases of innovation processes. Rapid iterations between knowledge creation and learning are critical at the front end of innovation (FEI), a phase that, in turn, is crucial for innovation success. In a recently published article, Peña Häufler and co-authors developed the concept of rapid validity testing (RVT) and found support for its positive relation with innovation performance. Since the authors draw on a sample of Western firms, we explore whether the concept of RVT and its performance relevance remain valid across regional contexts. The data for this study stem from a sample of 1625 respondents from 232 firms in Europe and Latin America. Our findings advance our understanding of innovation management practices in different contexts, informing future research on the approach and relevance of assessing the effect of different contexts on central measures for improving innovative capabilities.

创新管理方面的实证研究往往利用在特定地区收集的数据,这些地区大多是西方经济体,并暗示研究结果在各地区具有普遍适用性。考虑到创新与经济进步的相关性以及各地区之间的结构和文化差异,关于西方企业开发的知识能否转移到新兴经济体的知识少得令人吃惊。这种知识的匮乏在创新过程的早期阶段尤为明显。知识创造与学习之间的快速迭代在创新前端(FEI)至关重要,而这一阶段反过来又是创新成功的关键。在最近发表的一篇文章中,Peña Häufler 和合著者提出了快速有效性测试(RVT)的概念,并发现这一概念与创新绩效之间的正相关关系。由于作者以西方企业为样本,我们探讨了快速验证测试的概念及其与绩效的相关性在不同地区是否仍然有效。本研究的数据来自欧洲和拉丁美洲 232 家企业的 1625 个受访者样本。我们的研究结果加深了我们对不同背景下创新管理实践的理解,为今后研究评估不同背景对提高创新能力的核心措施的影响的方法和相关性提供了参考。
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引用次数: 0
The implementation of bottom-up innovation in a formalized context: A resource-mobilization perspective 在正规化背景下实施自下而上的创新:资源调动视角
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-28 DOI: 10.1111/caim.12607
Maarten Renkema, Anna Bos-Nehles

Although work-floor employees are important sources of creative ideas, having creative ideas is not enough to implement bottom-up innovations. This is particularly evident in formalized contexts. Research shows that innovations require the provision of resources because they are crucial for each phase of the innovation process, from the generation of ideas to their implementation. Nevertheless, a better understanding is needed of how these resources are acquired and used by work-floor employees to pursue their innovative ideas. Therefore, in this study, we adopt a resource-mobilization perspective and examine the types of resources and resource access mechanisms that are needed in a bottom-up innovation process. Adopting an exploratory case study based on 43 interviews and document analysis, we show that specific actions are deployed as resource access mechanisms to acquire five types of resources in the bottom-up innovation process. Different resources are important in the three phases, and the mechanisms by which these resources are acquired play a key role in explaining the effect of these resources. In sum, our research adds to the understanding of the actions and factors that shape bottom-up innovation endeavours.

尽管基层员工是创意的重要来源,但仅有创意还不足以实施自下而上的创新。这一点在正规化环境中尤为明显。研究表明,创新需要提供资源,因为这些资源对于创新过程的每个阶段都至关重要,从创意的产生到创新的实施。然而,我们需要更好地了解基层员工是如何获取和使用这些资源来实现他们的创新想法的。因此,在本研究中,我们从资源动员的角度出发,研究了自下而上的创新过程中所需的资源类型和资源获取机制。通过基于 43 个访谈和文件分析的探索性案例研究,我们表明,在自下而上的创新过程中,具体行动被部署为获取五类资源的资源获取机制。不同的资源在三个阶段中都很重要,而这些资源的获取机制在解释这些资源的效果方面发挥着关键作用。总之,我们的研究加深了人们对形成自下而上创新努力的行动和因素的理解。
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引用次数: 0
A dynamic view of strategic innovation for sustainability: A longitudinal case study of a luxury fashion engineering company 可持续发展战略创新的动态视角:一家豪华时装工程公司的纵向案例研究
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-25 DOI: 10.1111/caim.12609
Claudia Franzè, Emilio Paolucci, Chiara Ravetti

In this article, we study how a luxury fashion engineering company strategically introduced sustainability-oriented innovations (SOIs) over time through an in-depth longitudinal analysis of a leading Italian business-to-business (B2B) firm. We apply a strategic management perspective to this first-tier engineering manufacturer to bring new insights into how upstream firms deploy SOIs and to what effect, thus determining long-term technological choices in the industry. We observe that such innovations evolved dynamically from the process dimension to the supply chain and, lastly, to the product dimension, thereby spanning explorational, procedural and communicational practices. We find that the company sustained significant growth over a decade while implementing its sustainability transition, thanks to three elements: a broad and wide-ranging experimentation in all areas of the company, a continuous dynamic process of learning-by-doing and a commitment of the top management to prioritize new sustainable practices. The propositions developed from this case study can inform future strategic analysis and management of SOIs in other firms/industrial sectors.

在本文中,我们通过对一家意大利领先的企业对企业(B2B)公司进行深入的纵向分析,研究了一家豪华时装工程公司如何随着时间的推移,战略性地引入以可持续发展为导向的创新(SOIs)。我们将战略管理的视角运用到这家一线工程制造商身上,为上游企业如何部署 SOIs 以及其效果带来了新的见解,从而决定了该行业的长期技术选择。我们注意到,这些创新从流程维度到供应链维度,最后到产品维度,从而跨越了探索、程序和沟通实践。我们发现,该公司在实施可持续发展转型的十年间保持了显著的增长,这要归功于三个要素:在公司所有领域进行广泛而广泛的实验、持续不断的边做边学的动态过程以及高层管理者优先考虑新的可持续发展实践的承诺。本案例研究提出的建议可为其他公司/工业部门未来的战略分析和 SOI 管理提供借鉴。
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引用次数: 0
A meta-analysis of creativity training in organizational settings 组织环境中创造力培训的荟萃分析
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-04-07 DOI: 10.1111/caim.12605
Alexander S. McKay, Roni Reiter-Palmon, Susan M. T. Coombes, Joseph E. Coombs

Creativity training involves instruction to improve learners' capability related to the generation of new and useful ideas. Although prior meta-analyses have examined training's effectiveness, the studies included are almost solely with children or many organizational samples are excluded. Authors of notable reviews on creativity in organizational settings have noted that they were unable to find adequately conducted and reported studies using genuine intervention designs at the individual, team, or organizational level, raising the question: is creativity training research in organizational settings lacking rigor, visibility, or just lacking? In this meta-analysis, we examine creativity training effectiveness using Kirkpatrick's four levels of evaluation (reactions, learning, behavior, results) and moderators reflecting study rigor and training delivery/content. Results indicate that training is effective overall (g = 0.68) and for learning outcomes (g = 0.73). However, effects are nonsignificant for on-the-job behavior/transfer outcomes (g = 0.34). All moderator analyses were nonsignificant except for timing of outcome evaluation. Studies with a delayed assessment showed a significantly smaller training effect (g = 0.40) than did studies with an immediate assessment (g = 0.86). These results indicate that rigorous creativity training research in organizational settings with behavioral outcomes measured after a delay is lacking. We discuss implications for future research and practical implications for creativity training.

创造力培训是指通过教学来提高学习者产生新的有用想法的能力。尽管之前的荟萃分析对培训的有效性进行了研究,但所包含的研究几乎都是针对儿童的,或者排除了许多组织样本。关于组织环境中创造力的著名综述的作者指出,他们无法找到在个人、团队或组织层面使用真正的干预设计进行的充分研究和报告,这就提出了一个问题:组织环境中的创造力培训研究是否缺乏严谨性、可见性,或者仅仅是缺乏?在本荟萃分析中,我们使用柯克帕特里克的四个评估层次(反应、学习、行为、结果)以及反映研究严谨性和培训实施/内容的调节因子来考察创造力培训的有效性。结果表明,培训总体有效(g = 0.68),学习成果有效(g = 0.73)。但是,对在职行为/转移结果的影响不显著(g = 0.34)。除结果评估的时间外,所有调节因素分析均不显著。采用延迟评估的研究显示的培训效果(g = 0.40)明显小于采用即时评估的研究(g = 0.86)。这些结果表明,目前还缺乏在组织环境中对延迟评估后的行为结果进行严格的创造力培训研究。我们讨论了未来研究的意义以及对创造力培训的实际影响。
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引用次数: 0
The role of conflict and idea acceptance on the relationship between feedback and team creative behaviour 冲突和想法接受度对反馈与团队创造性行为之间关系的作用
IF 3.7 3区 管理学 Q2 MANAGEMENT Pub Date : 2024-03-28 DOI: 10.1111/caim.12604
Mayu Akaki, Takashi Maeno

This study indicated the role of conflict and idea acceptance on the relationship between feedback and team creative behaviour. We focused on the team's contextual factors affecting team creative behaviour instead of the behaviour of individuals between the specific hierarchical level in the organizations. We surveyed 535 practitioners in Japanese firms and quantitatively examined the result through hierarchical multiple regression analysis. The results show the positive direct effect of feedback on team creative behaviour and the mediation effects of conflict and idea acceptance on the relationship between feedback and team creative behaviour, which were identified regardless of the creative process. On the other hand, conflict negatively moderated the feedback-team creative behaviour relationship only in the idea-generation phase. This study contributes to team creativity studies by clarifying the effect of conflict, which had contradictory findings in the previous research. In addition, shedding light on idea acceptance within the teams is another contribution since limited studies are focusing on it. The results offer implications to practitioners by giving suggestions to effectively provide and react to feedback within the teams by managing conflicts that have both positive and negative effects on creativity and accepting each other's ideas, which move the idea forward.

这项研究表明了冲突和想法接受度对反馈与团队创造性行为之间关系的作用。我们关注的是影响团队创造性行为的团队环境因素,而不是组织中特定层级之间的个人行为。我们对日本公司的 535 名从业人员进行了调查,并通过层次多元回归分析对结果进行了定量分析。结果表明,反馈对团队创造性行为有直接的正向影响,冲突和想法接受对反馈与团队创造性行为之间的关系有中介作用。另一方面,冲突仅在创意产生阶段对反馈与团队创意行为之间的关系产生负向调节作用。本研究阐明了冲突的影响,从而为团队创造力研究做出了贡献。此外,本研究还揭示了团队内部对创意的接受程度,这也是本研究的另一项贡献。研究结果为实践者提供了建议,通过管理对创造力有正反两方面影响的冲突和接受彼此的想法,有效地提供团队内部的反馈并对反馈做出反应,从而推动想法向前发展。
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引用次数: 0
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Creativity and Innovation Management
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