Pub Date : 2023-04-04DOI: 10.1177/00953997231162543
Sergio Fernandez, R. Cameron, Hongseok Lee
Representative bureaucracy and workforce diversity have become central topics in the field of public administration. Although representation and diversity are distinct concepts, public administration researchers often conflate them. This study seeks to provide analytical clarity by outlining and comparing the various conceptual definitions of representation and diversity. We also explain the causal logic of how representation and diversity influence organizational performance. Finally, with South African local government as the research setting, we examine the empirical relationship between these two concepts and explore how different forms of representation and diversity are related to organizational performance.
{"title":"Representation, Diversity, and Organizational Performance: A Theoretical and Empirical Exploration in the Context of South African Local Government","authors":"Sergio Fernandez, R. Cameron, Hongseok Lee","doi":"10.1177/00953997231162543","DOIUrl":"https://doi.org/10.1177/00953997231162543","url":null,"abstract":"Representative bureaucracy and workforce diversity have become central topics in the field of public administration. Although representation and diversity are distinct concepts, public administration researchers often conflate them. This study seeks to provide analytical clarity by outlining and comparing the various conceptual definitions of representation and diversity. We also explain the causal logic of how representation and diversity influence organizational performance. Finally, with South African local government as the research setting, we examine the empirical relationship between these two concepts and explore how different forms of representation and diversity are related to organizational performance.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"1066 - 1092"},"PeriodicalIF":2.3,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43120014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-03DOI: 10.1177/00953997231162522
M. Çoban
This article problematizes the political economic drivers of policy (non-)design, instrument choice, and how prolonged non-design could trigger policy accumulation with serious implications for policy capacity. Focusing on the currency crisis-induced economic crisis in Turkey and relying on elite interviews and secondary resources, it argues that the design space, which is defined by the interactions between the credit-led growth model and the growth regime that prioritizes loose monetary and bank regulatory policies for higher economic growth rates, led to haphazard crisis response. Prolonged non-design in response to the crisis triggered policy accumulation and decay in systemic and organizational policy capacity.
{"title":"The Political Economic Sources of Policy Non-design, Policy Accumulation, and Decay in Policy Capacity","authors":"M. Çoban","doi":"10.1177/00953997231162522","DOIUrl":"https://doi.org/10.1177/00953997231162522","url":null,"abstract":"This article problematizes the political economic drivers of policy (non-)design, instrument choice, and how prolonged non-design could trigger policy accumulation with serious implications for policy capacity. Focusing on the currency crisis-induced economic crisis in Turkey and relying on elite interviews and secondary resources, it argues that the design space, which is defined by the interactions between the credit-led growth model and the growth regime that prioritizes loose monetary and bank regulatory policies for higher economic growth rates, led to haphazard crisis response. Prolonged non-design in response to the crisis triggered policy accumulation and decay in systemic and organizational policy capacity.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"1035 - 1065"},"PeriodicalIF":2.3,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48639652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01Epub Date: 2022-12-22DOI: 10.1177/00953997221140899
Anne Leonore de Bruijn, Yuval Feldman, Christopher P Reinders Folmer, Malouke E Kuiper, Megan Brownlee, Emmeke Kooistra, Elke Olthuis, Adam Fine, Benjamin van Rooij
To understand the question why people obey or break rules, different approaches have focused on different theories and subsets of variables. The present research develops a cross-theoretical approach that integrates these perspectives. We apply this in a survey of compliance with COVID-19 pandemic mitigation rules in Israel. The data reveal that compliance in this setting was shaped by a combination of variables originating from legitimacy, capacity, and opportunity theories (but not rational choice or social theories). This demonstrates the importance of moving beyond narrow theoretical perspectives of compliance, to a cross-theoretical understanding-in which different theoretical approaches are systematically integrated.
{"title":"Cross-Theoretical Compliance: An Integrative Compliance Analysis of COVID-19 Mitigation Responses in Israel.","authors":"Anne Leonore de Bruijn, Yuval Feldman, Christopher P Reinders Folmer, Malouke E Kuiper, Megan Brownlee, Emmeke Kooistra, Elke Olthuis, Adam Fine, Benjamin van Rooij","doi":"10.1177/00953997221140899","DOIUrl":"10.1177/00953997221140899","url":null,"abstract":"<p><p>To understand the question why people obey or break rules, different approaches have focused on different theories and subsets of variables. The present research develops a cross-theoretical approach that integrates these perspectives. We apply this in a survey of compliance with COVID-19 pandemic mitigation rules in Israel. The data reveal that compliance in this setting was shaped by a combination of variables originating from legitimacy, capacity, and opportunity theories (but not rational choice or social theories). This demonstrates the importance of moving beyond narrow theoretical perspectives of compliance, to a cross-theoretical understanding-in which different theoretical approaches are systematically integrated.</p>","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"635-670"},"PeriodicalIF":2.3,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9790859/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42672653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-31DOI: 10.1177/00953997231165261
Kwangseon Hwang
This study empirically examines the relationship between several accountability aspects and perceived work performance in the specific context of child-welfare services in the State of Virginia. The results show mixed evidence. For example, legal and ethical accountabilities positively affect performance, but each type of accountability (formal and informal) influences the work performance of child-welfare caseworkers differently—directly or indirectly—through a compliance strategy. Hierarchical accountability and the adoption of a discretionary strategy do not affect performance, at least in this context. Accountability management appears to play a meaningful role as a mediator within the accountability-performance link.
{"title":"Formal and Informal Accountabilities and Accountability Management: Impact on Work Performance","authors":"Kwangseon Hwang","doi":"10.1177/00953997231165261","DOIUrl":"https://doi.org/10.1177/00953997231165261","url":null,"abstract":"This study empirically examines the relationship between several accountability aspects and perceived work performance in the specific context of child-welfare services in the State of Virginia. The results show mixed evidence. For example, legal and ethical accountabilities positively affect performance, but each type of accountability (formal and informal) influences the work performance of child-welfare caseworkers differently—directly or indirectly—through a compliance strategy. Hierarchical accountability and the adoption of a discretionary strategy do not affect performance, at least in this context. Accountability management appears to play a meaningful role as a mediator within the accountability-performance link.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"953 - 981"},"PeriodicalIF":2.3,"publicationDate":"2023-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47989336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
How do frontline judges perceive managerial reforms, and how do they cope with them? We relied on concepts from street-level bureaucracy to systematically review the effects of managerial techniques on frontline judges in 35 studies. We find that judges’ attitudes toward managerialization are more heterogeneous than might be anticipated. Beyond facing an increasing caseload, judges are pressed to reduce treatment times and costs as well as to play managerial roles. Judges’ mechanisms to cope with pressures include rationing, prioritizing, and routinizing. While managerialization is a solution to the increasing caseload, it might well affect the quality of justice.
{"title":"Neither the Magic Bullet Nor the Big Bad Wolf: A Systematic Review of Frontline Judges’ Attitudes and Coping Regarding Managerialization","authors":"Émilien Colaux, Nathalie Schiffino, Stéphane Moyson","doi":"10.1177/00953997231157748","DOIUrl":"https://doi.org/10.1177/00953997231157748","url":null,"abstract":"How do frontline judges perceive managerial reforms, and how do they cope with them? We relied on concepts from street-level bureaucracy to systematically review the effects of managerial techniques on frontline judges in 35 studies. We find that judges’ attitudes toward managerialization are more heterogeneous than might be anticipated. Beyond facing an increasing caseload, judges are pressed to reduce treatment times and costs as well as to play managerial roles. Judges’ mechanisms to cope with pressures include rationing, prioritizing, and routinizing. While managerialization is a solution to the increasing caseload, it might well affect the quality of justice.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"921 - 952"},"PeriodicalIF":2.3,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46661791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-17DOI: 10.1177/00953997231157752
Didde Cramer Jensen, M. M. Pedersen
This study tests the hypothesis that the role identity of street-level bureaucrats is related to variation in their discretionary decisions in relation to the behavior of citizen-clients. The study draws on crosssectional survey data on 465 officers from prisons in Denmark. Results from the study show a negative correlation between prison officers role identity as formalistic (state-agent) and the likelihood of differentiating in response to citizen-clients’ behavior. Correspondingly, the results shows a positive relationship between informal rule identification (citizen-agent) and differential responses against citizen-client behavior. The findings indicate a causal relationship between street-level bureaucrats’ role identity and their discretionary decisions.
{"title":"A Cross-Sectional Study on the Relationship Between Street-Level Bureaucrats’ Role Identity and Their Discretionary Decision-Making Practice toward Citizen-Clients","authors":"Didde Cramer Jensen, M. M. Pedersen","doi":"10.1177/00953997231157752","DOIUrl":"https://doi.org/10.1177/00953997231157752","url":null,"abstract":"This study tests the hypothesis that the role identity of street-level bureaucrats is related to variation in their discretionary decisions in relation to the behavior of citizen-clients. The study draws on crosssectional survey data on 465 officers from prisons in Denmark. Results from the study show a negative correlation between prison officers role identity as formalistic (state-agent) and the likelihood of differentiating in response to citizen-clients’ behavior. Correspondingly, the results shows a positive relationship between informal rule identification (citizen-agent) and differential responses against citizen-client behavior. The findings indicate a causal relationship between street-level bureaucrats’ role identity and their discretionary decisions.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"868 - 891"},"PeriodicalIF":2.3,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43863046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-17DOI: 10.1177/00953997231157753
Beomgeun Cho
I trace the bibliometric evolution of “New Public Management Is Dead” by Dunleavy et al. to investigate how the seminal paper influenced the administrative reform debate. They suggested Digital-Era Governance as the main post-NPM idea. My bibliometric analysis discovers public value, administrative reform trajectories, and digital government as influential themes. Unlike Dunleavy et al., the literature found the managerial reform wave is not linear, reform ideas are supplementary, and NPM remains a major toolkit. Future research should focus on reintegration and need-based holism, linking digital government to administrative reform, and the negative impact of digital government on democracy.
{"title":"Bibliometric Analysis of Academic Papers Citing Dunleavy et al.’s (2006) “New Public Management Is Dead—Long Live Digital-Era Governance”: Identifying Research Clusters and Future Research Agendas","authors":"Beomgeun Cho","doi":"10.1177/00953997231157753","DOIUrl":"https://doi.org/10.1177/00953997231157753","url":null,"abstract":"I trace the bibliometric evolution of “New Public Management Is Dead” by Dunleavy et al. to investigate how the seminal paper influenced the administrative reform debate. They suggested Digital-Era Governance as the main post-NPM idea. My bibliometric analysis discovers public value, administrative reform trajectories, and digital government as influential themes. Unlike Dunleavy et al., the literature found the managerial reform wave is not linear, reform ideas are supplementary, and NPM remains a major toolkit. Future research should focus on reintegration and need-based holism, linking digital government to administrative reform, and the negative impact of digital government on democracy.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"892 - 920"},"PeriodicalIF":2.3,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49066064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-08DOI: 10.1177/00953997231157750
Mathias Herup Nielsen, Merete Monrad
The further involvement of citizens in the processing of their own cases is attracting attention as a possible strategy for improving the quality of employment services across national borders. However, employment services are characterized by detailed regulation and strong elements of conditionality. This article utilizes Bernardo Zacka’s framework on morality at the street level, drawing on focus group interviews to analyze how caseworkers in Denmark experience and deal with such demands for increased client participation. (1) We map four normative considerations that are emphasized by our informants: legality, authenticity, realism, and resonance. (2) In doing so, we outline two central cross-pressures that arise as they strive to balance client participation with conditionality in practice, namely between legality and authenticity, on the one hand, and between realism and resonance, on the other hand. (3) Finally, we unfold three coping strategies pursued by caseworkers to dampen such tensions: dividing the self, dissolving contradictions, and disassembling clients’ wishes. We add to the literature by studying coping strategies from a perspective that carefully highlights the normative elements of employment service work—the values frontline workers attribute particular importance to and strive to actualize in their work.
{"title":"Client Participation and Conditionality: Navigating Conflicting Normative Demands in Employment Services","authors":"Mathias Herup Nielsen, Merete Monrad","doi":"10.1177/00953997231157750","DOIUrl":"https://doi.org/10.1177/00953997231157750","url":null,"abstract":"The further involvement of citizens in the processing of their own cases is attracting attention as a possible strategy for improving the quality of employment services across national borders. However, employment services are characterized by detailed regulation and strong elements of conditionality. This article utilizes Bernardo Zacka’s framework on morality at the street level, drawing on focus group interviews to analyze how caseworkers in Denmark experience and deal with such demands for increased client participation. (1) We map four normative considerations that are emphasized by our informants: legality, authenticity, realism, and resonance. (2) In doing so, we outline two central cross-pressures that arise as they strive to balance client participation with conditionality in practice, namely between legality and authenticity, on the one hand, and between realism and resonance, on the other hand. (3) Finally, we unfold three coping strategies pursued by caseworkers to dampen such tensions: dividing the self, dissolving contradictions, and disassembling clients’ wishes. We add to the literature by studying coping strategies from a perspective that carefully highlights the normative elements of employment service work—the values frontline workers attribute particular importance to and strive to actualize in their work.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"802 - 823"},"PeriodicalIF":2.3,"publicationDate":"2023-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41886662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-08DOI: 10.1177/00953997231158341
Francesco Maria Scanni
The purpose of this paper is to examine the characteristics of two political phenomena: populism and technocracy. Often seen as opposites, the two factors are linked by some elements: both are described by their proponents as remedies to the legitimacy crisis that modern representative democracies are going through; both tend to define certain practices and principles of constitutional democracy that are insufficient to ensure effective governance of society; both see as their main remedy a restriction of the classical functions of representation and of the institutions of mediation (parties and parliament among all). Nevertheless, the two phenomena seem to follow the dynamics of opposite extremes: in the phases when the democratic order is increasingly identified with technocracy, the populist democratic eschatology gains confidence on the basis of the promise to return to citizens the power stolen from them by non-elective institutions. We will attempt to identify some key features that unite the two phenomena and we will highlight the differences in principle, the possible relationships as part of a more general democratic vulnus and the different types of impact they have on democracy and its principles.
{"title":"Opposites But Similar? Technocracy and Populism in Contemporary European Democracies","authors":"Francesco Maria Scanni","doi":"10.1177/00953997231158341","DOIUrl":"https://doi.org/10.1177/00953997231158341","url":null,"abstract":"The purpose of this paper is to examine the characteristics of two political phenomena: populism and technocracy. Often seen as opposites, the two factors are linked by some elements: both are described by their proponents as remedies to the legitimacy crisis that modern representative democracies are going through; both tend to define certain practices and principles of constitutional democracy that are insufficient to ensure effective governance of society; both see as their main remedy a restriction of the classical functions of representation and of the institutions of mediation (parties and parliament among all). Nevertheless, the two phenomena seem to follow the dynamics of opposite extremes: in the phases when the democratic order is increasingly identified with technocracy, the populist democratic eschatology gains confidence on the basis of the promise to return to citizens the power stolen from them by non-elective institutions. We will attempt to identify some key features that unite the two phenomena and we will highlight the differences in principle, the possible relationships as part of a more general democratic vulnus and the different types of impact they have on democracy and its principles.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"1007 - 1029"},"PeriodicalIF":2.3,"publicationDate":"2023-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45049408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-08DOI: 10.1177/00953997231157744
Bin Guan
With the increasing attention paid to environmental protection and sustainable development in various countries worldwide, the relationship between local government competition and environmental governance has become more subtle and complex. This paper provides new insight into their relationship based on public value theory and media sentiment perspective. Utilizing panel data from 2012 to 2019 in 216 cities in China, this study integrated Data Envelopment Analysis, Conflicting Attitudes Model, Computer-Aided Text Analysis, and machine learning-based sentiment analysis, as well as nonlinear mediation model to empirically test the relationships among local governments’ competition pressure, public value conflict, media sentiments, and environmental governance performance. The study found that: (1) Competition pressure and environmental governance performance exist in a “U-curved” relationship. (2) The core mechanism of the above relationship lies in the mediating role of public value conflict. Within a specific range, the public value conflict faced by local governments increases as competition pressure increases. This conflict would push local governments into a dilemma and induce them to commit misconduct. However, when competition pressure exceeds this range, the public value conflict faced by local governments will be weakened, leading environmental governance performance to rebound. (3) Negative media sentiments significantly alleviate the negative impact of public value conflict on environmental governance performance. This study helps researchers and policymakers recognize government competition’s influence on environmental governance from a public value perspective, with further exploration and confirmation of the moderating role of media sentiments. It also provides theoretical and policy enlightenment for rethinking the behavior logic of local government and solving the dilemma of local government environmental governance.
{"title":"Does Local Government Competition Reduce Environmental Governance Performance? The Role of Public Value Conflict and Media Sentiment","authors":"Bin Guan","doi":"10.1177/00953997231157744","DOIUrl":"https://doi.org/10.1177/00953997231157744","url":null,"abstract":"With the increasing attention paid to environmental protection and sustainable development in various countries worldwide, the relationship between local government competition and environmental governance has become more subtle and complex. This paper provides new insight into their relationship based on public value theory and media sentiment perspective. Utilizing panel data from 2012 to 2019 in 216 cities in China, this study integrated Data Envelopment Analysis, Conflicting Attitudes Model, Computer-Aided Text Analysis, and machine learning-based sentiment analysis, as well as nonlinear mediation model to empirically test the relationships among local governments’ competition pressure, public value conflict, media sentiments, and environmental governance performance. The study found that: (1) Competition pressure and environmental governance performance exist in a “U-curved” relationship. (2) The core mechanism of the above relationship lies in the mediating role of public value conflict. Within a specific range, the public value conflict faced by local governments increases as competition pressure increases. This conflict would push local governments into a dilemma and induce them to commit misconduct. However, when competition pressure exceeds this range, the public value conflict faced by local governments will be weakened, leading environmental governance performance to rebound. (3) Negative media sentiments significantly alleviate the negative impact of public value conflict on environmental governance performance. This study helps researchers and policymakers recognize government competition’s influence on environmental governance from a public value perspective, with further exploration and confirmation of the moderating role of media sentiments. It also provides theoretical and policy enlightenment for rethinking the behavior logic of local government and solving the dilemma of local government environmental governance.","PeriodicalId":47966,"journal":{"name":"Administration & Society","volume":"55 1","pages":"824 - 867"},"PeriodicalIF":2.3,"publicationDate":"2023-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48818590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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