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Developing responsible management in the Middle East and North Africa region: reviewing PRME progress 在中东和北非区域发展负责任的管理:审查方案的进展
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-17 DOI: 10.1108/jmd-01-2023-0019
R. Goumaa, A. Hay, Lamia El Ayouby
Purpose Reflecting emerging concerns about Principles of Responsible Management Education’s (PRME's) reach beyond the West, the authors provide an analysis of its contribution to responsible management development in the Middle East and North Africa (MENA) region.Design/methodology/approach Drawing on 18 PRME MENA signatories' Sharing Information on Progress Reports, the authors examine levels of engagement with PRME, as well the practices used in the region to progress its six principles. The authors examine the depth of integration based on Rusinko's (2010) typology and its success in addressing local responsible management challenges.Findings The analysis revealed modest levels of engagement with PRME in MENA. Consistent with other regions, for those actively participating, the authors identified a wide variation in PRME responses. First, the authors found wide variation in the interpretation of the six principles. Second, the authors found a diversity of practices, especially the extent to which efforts were linked to progressing local management challenges. Third, the authors also found variability relating to the depth of PRME's integration into the curricular of MENA signatories with, most displaying Ruskino's (2010) narrower approaches.Originality/value The authors address calls to understand the contribution of PRME beyond Western contexts and offer suggestions for how PRME can be strengthened to facilitate responsible management development in MENA.
目的反映对负责任管理教育原则(PRME)在西方之外的影响的新关注,作者分析了其对中东和北非(MENA)地区负责任管理发展的贡献。设计/方法/方法根据18个PRME中东和北非签署国关于进展报告的共享信息,作者审查了与PRME的接触程度,以及该地区为推进其六项原则而采用的做法。作者基于Rusinko(2010)的类型学研究了整合的深度及其在解决地方负责任管理挑战方面的成功。结果分析显示中东和北非地区的PRME参与程度适中。与其他地区一致,对于那些积极参与的人,作者发现了PRME反应的广泛差异。首先,作者发现对六项原则的解释存在很大差异。其次,作者发现了各种各样的做法,特别是努力与地方管理挑战的进展联系在一起的程度。第三,作者还发现,PRME融入中东和北非地区签署者课程的深度存在差异,其中大多数表现为Ruskino(2010)的狭义方法。原创性/价值作者呼吁了解PRME在西方背景之外的贡献,并就如何加强PRME以促进中东和北非地区负责任的管理发展提出建议。
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引用次数: 0
Discovering the antecedents of virtual leadership in universities and higher education institutions of Iran during Covid-19 pandemic: a qualitative study 发现新冠肺炎大流行期间伊朗大学和高等教育机构虚拟领导力的前因:一项定性研究
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-14 DOI: 10.1108/jmd-11-2022-0276
Soudabeh Vahdati, Mir Ali Seyyed Naghavi, R. Vaezi, F. Sharifzadeh
PurposeThe purpose of this study is to discover the components of virtual leadership in universities and higher education institutions during Covid-19 pandemic.Design/methodology/approachThis research uses the qualitative research design, and semi-structured interviews with senior leaders were conducted with non-random purposeful and snowball sampling methods. Also, grounded theory was used for analyzing, coding and classifying the data.FindingsAfter analyzing data, five main components influencing virtual leadership including leader's personality traits, followers' characteristics, technological, environmental and organizational components were identified.Research limitations/implicationsAs leadership, particularly virtual leadership, highly depends on context such as the level of technology in that certain region, the results cannot be generalized to other sectors or countries.Originality/valueThe research advances leadership development theory by highlighting the main components of virtual leadership in educational sector as a comprehensive perspective and complement the other aspects of virtual leadership such as consequences and challenges investigated by other studies.
目的本研究旨在发现新冠肺炎大流行期间大学和高等教育机构虚拟领导的组成部分。设计/方法论/方法本研究采用定性研究设计,采用非随机目的和滚雪球抽样方法对高级领导进行半结构化访谈。并运用扎根理论对数据进行了分析、编码和分类。结果通过对数据的分析,确定了影响虚拟领导的五个主要组成部分,包括领导者的人格特征、追随者的特征、技术、环境和组织组成部分。研究局限性/含义由于领导力,特别是虚拟领导力,在很大程度上取决于特定地区的技术水平等背景,因此结果不能推广到其他部门或国家。独创性/价值该研究从全面的角度突出了教育部门虚拟领导力的主要组成部分,并补充了虚拟领导力的其他方面,如其他研究所调查的后果和挑战,从而推进了领导力发展理论。
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引用次数: 0
What are the essential elements of a digital transformation process to develop an efficient digitization strategy for management? 为制定有效的数字化管理战略,数字化转型过程的基本要素是什么?
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-13 DOI: 10.1108/jmd-03-2023-0087
Viktoria Joy Behrens, Elenica Pjero, S. Krause, Johannes Hangl
PurposeConsidering the COVID-19 pandemic, digital transformation has taken on heightened importance. This paper aims to identify the key components of successful digital transformations. As the IT industry is at the forefront of digital transformation, the insights and outcomes of this study can be advantageous to other sectors. This can assist other organizations in expediting their transformation journey and reducing costs.Design/methodology/approachThe research was conducted through a quantitative survey, which underwent a rigorous development process. The questionnaire was designed with clear objectives, informed by a thorough review of existing literature and a qualitative survey. Initial questions were formulated and reviewed internally before being pretested with a small group. Based on feedback, the questions were refined, and clarifying hints were added. The final survey was conducted, and the resulting data were analyzed to identify essential components of digital transformations and relevant key performance indicators (KPIs) for measuring success.FindingsA digital transformation's leading and essential components are mindsets, communication, strategy, technology and people. This relates well to the meta-study. The result of the determined KPIs is also interesting. According to the survey, the degree of automation, efficiency gain, employer survey and financial numbers are identified as important factors. Moreover, the increasing number of companies embracing digital transformation is a promising trend, indicating the relevance of this study's content for the future and its potential to assist in successful transformation.Research limitations/implicationsThe respondents in Germany showed a distinct pattern, but the outcomes could vary if the questionnaire had a more equitable representation of regions and countries worldwide. A similar situation applies to company size, as many participants were from large enterprises. Analyzing medium and small businesses may alter the findings. It is debatable whether KPIs alone can effectively facilitate a successful digital transformation. Besides the components, tracking the transformation's outcome and progress thoroughly is crucial to ensure the process aligns from start to finish.Originality/valueOverall, these results provide very precise and valid points that are necessary for digital transformation. With the knowledge gained from the IT sector, companies from other industries can already take the first step and plan for a digital transformation. In summary, relevant building blocks for a digital transformation have been found with the help of the survey.
考虑到2019冠状病毒病大流行,数字化转型变得更加重要。本文旨在确定成功的数字化转型的关键组成部分。由于IT行业处于数字化转型的前沿,本研究的见解和结果可能对其他行业有利。这可以帮助其他组织加快他们的转换过程并降低成本。设计/方法/方法这项研究是通过定量调查进行的,该调查经历了严格的开发过程。问卷的设计有明确的目标,通过对现有文献的全面审查和定性调查。最初的问题是在内部制定和审查的,然后由一个小组进行预测试。根据反馈对问题进行细化,并增加澄清提示。最后进行了调查,并分析了结果数据,以确定数字化转型的基本组成部分和衡量成功的相关关键绩效指标(kpi)。数字化转型的主要组成部分是思维方式、沟通、战略、技术和人员。这与元研究密切相关。确定kpi的结果也很有趣。根据调查,自动化程度、效率提高、雇主调查和财务数字被确定为重要因素。此外,越来越多的公司接受数字化转型是一个有希望的趋势,这表明本研究的内容与未来的相关性及其有助于成功转型的潜力。研究的局限性/意义德国的受访者表现出一种独特的模式,但如果问卷能更公平地代表世界各地的地区和国家,结果可能会有所不同。类似的情况也适用于公司规模,因为许多参与者来自大型企业。分析中小型企业可能会改变研究结果。单靠kpi能否有效促进成功的数字化转型还有待商榷。除了组件之外,彻底跟踪转换的结果和进展对于确保过程从头到尾保持一致是至关重要的。原创性/价值总体而言,这些结果为数字化转型提供了非常精确和有效的观点。有了从IT部门获得的知识,其他行业的公司已经可以迈出第一步,为数字化转型制定计划。总之,在调查的帮助下,已经找到了数字化转型的相关构建模块。
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引用次数: 0
The data-driven leader: developing a big data analytics leadership competency framework 数据驱动型领导者:开发大数据分析领导能力框架
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-07 DOI: 10.1108/jmd-12-2022-0306
David Holger Schmidt, D. van Dierendonck, Ulrike Weber
PurposeThis study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted promising studies in the field of digital transformation, the impact of BDA on leadership is still unexplored.Design/methodology/approachThis study is based on semi-structured interviews with 33 organizational leaders and subject-matter experts from various industries. Using a grounded theory approach, a framework is provided for the emergent field of BDA in leadership research.FindingsThe authors present a conceptual model comprising foundational competencies and higher order roles that are data analytical skills, data self-efficacy, problem spotter, influencer, knowledge facilitator, visionary and team leader.Research limitations/implicationsThis study focuses on BDA competency research emerging as an intersection between leadership research and information systems research. The authors encourage a longitudinal study to validate the findings.Practical implicationsThe authors provide a competency framework for organizational leaders. It serves as a guideline for leaders to best support the BDA initiatives of the organization. The competency framework can support recruiting, selection and leader promotion.Originality/valueThis study provides a novel BDA leadership competency framework with a unique combination of competencies and higher order roles.
本研究的重点是大数据分析(BDA)是企业战略重要组成部分的组织中的领导力。虽然领导力研究人员在数字化转型领域进行了有前景的研究,但BDA对领导力的影响仍未得到探索。设计/方法/方法本研究基于对33位组织领导者和来自不同行业的主题专家的半结构化访谈。运用扎根理论的方法,为BDA在领导力研究中的新兴领域提供了一个框架。作者提出了一个概念模型,包括基本能力和更高层次的角色,即数据分析技能、数据自我效能、问题发现者、影响者、知识促进者、远见者和团队领导者。研究局限/启示本研究聚焦于BDA胜任力研究,它是领导力研究与信息系统研究的交叉领域。作者鼓励进行纵向研究来验证这些发现。实践意义作者为组织领导者提供了一个胜任力框架。它作为领导者最好地支持组织的BDA计划的指导方针。胜任力框架可以支持招聘、选拔和领导晋升。原创性/价值本研究提供了一个新的BDA领导能力框架,该框架独特地结合了能力和高阶角色。
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引用次数: 1
Learning through playing: appreciating the role of gamification in business management education during and after the COVID-19 pandemic 在游戏中学习:认识新冠肺炎大流行期间和之后游戏化在企业管理教育中的作用
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-05 DOI: 10.1108/jmd-04-2023-0124
Konstantina Skritsovali
PurposeThrough active learning and experiential learning theoretical perspectives, this paper explores the role of gamification on the student experience and student learning of undergraduate business management students in the UK.Design/methodology/approachTo capture the impact of gamification on student experience and student learning during and after the Covid-19 pandemic, data were collected through online surveys with L6 undergraduate students studying during the academic years 2020–2021, 2021–2022 and 2022–2023.FindingsThe analysis of the data revealed three core themes: a) gaining practical experience through gamification b) opportunities for peer engagement and active participation and c) development of soft skills and hard skills.Practical implicationsBased on the lessons learnt, the paper proposes actions and guidelines for integrating gamification into business management curricula that prepare future business managers and leaders to respond to unforeseen challenges and changes.Originality/valueThis study contributes to a series of design suggestions for fellow tutors and practitioners seeking to advance their pedagogical approach to developing agile and resilient future managers and leaders.
目的通过主动学习和体验式学习理论视角,探讨游戏化对英国大学工商管理专业学生体验和学习的作用。设计/方法/方法为了捕捉新冠肺炎大流行期间和之后游戏化对学生体验和学生学习的影响,数据是通过对2020-2021、2021-2022和2022-2023学年学习的L6名本科生的在线调查收集的。数据分析揭示了三个核心主题:a)通过游戏化获得实践经验;b)同伴参与和积极参与的机会;c)软技能和硬技能的发展。实践意义基于所吸取的经验教训,本文提出了将游戏化融入商业管理课程的行动和指导方针,为未来的商业经理和领导者应对不可预见的挑战和变化做好准备。原创性/价值本研究为寻求推进其教学方法以培养敏捷和有韧性的未来管理者和领导者的导师和从业者提供了一系列设计建议。
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引用次数: 2
Importance of employee development programs in business 员工发展计划在企业中的重要性
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-05 DOI: 10.1108/jmd-03-2022-0054
Stephanie L. Bilderback, G. Miller
PurposeThe importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what motivates employees to continue working in a company can help managers have a more successful future. The relationship development between employees and managers can be more easily achieved with an established EDP with goals and motivations communicated. Both employees and managers can influence a positive culture. The authors use the social exchange theory (SET) to help explain this process.Design/methodology/approachA review of previous research was conducted. Looking through the social exchange lens, the authors developed practical implications of best practices for employee development (ED).FindingsFindings of this study should guide organizations to develop, improve or maintain effective EDPs.Originality/valueThis paper uses social exchange theory to foster best practices for EDPs.
随着企业的不断变化和员工动机的不断不同,员工发展计划(EDPs)的重要性也在不断发展。了解是什么激励员工继续在公司工作可以帮助管理者有一个更成功的未来。员工和管理者之间的关系发展可以更容易地实现与目标和动机沟通的既定的电子数据处理。员工和管理者都可以影响积极的文化。作者使用社会交换理论(SET)来帮助解释这一过程。设计/方法/方法对以前的研究进行了回顾。通过社会交换的视角,作者提出了员工发展最佳实践(ED)的实际含义。本研究的发现应指导组织制定、改进或维持有效的电子数据处理方案。原创性/价值本文运用社会交换理论为edp培养最佳实践。
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引用次数: 1
Social media impact of tourism managers: a decision tree approach in happiness, social marketing and sustainability 旅游管理者的社会媒体影响:幸福感、社会营销和可持续性的决策树方法
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-07-04 DOI: 10.1108/jmd-04-2023-0131
Araceli Galiano-Coronil, Sofía Blanco-Moreno, L. Tobar-Pesantez, Guillermo Antonio Gutiérrez-Montoya
PurposeThis study aims to analyze communication from the perspective of social marketing, positive emotions, and the topics chosen by Spanish tourist destinations to show their destination image. Additionally, this research shows a message classification model, based on the aforementioned characteristics, that has generated a greater impact, offering clarity to tourism managers on the type of content they should publish to achieve greater visibility.Design/methodology/approachThe methodology used in this work combines content analysis and data mining techniques. The classification tree using the chi-square automatic interaction detector (CHAID) algorithm was selected to determine predictors of like behaviour.FindingsThe results show that the predictor variables have been emotions, social marketing and topics. Also, the characteristics of the messages most likely to have a high impact are those related to emotions of joy or happiness, their purpose is behavioural, and they talk about rural, cultural issues, special dates, getaways, or highlights of a town or city for something specific.Originality/valueThis study is the first to analyze the content of the tweets shared by destination tourism managers from a social marketing, positive emotions, and sustainability perspective, determining the possible predictors of likes on Twitter. The authors contribute to the literature by deepening the understanding of how social marketing and the positive emotions promoted drive a more significant impact in tourism communication campaigns on social media. The authors provide destination managers with a way better to understand the variables relevant to users in tourism content.
本研究旨在从社会营销、积极情绪和西班牙旅游目的地选择的主题来展示其目的地形象的角度来分析传播。此外,该研究还显示了一种基于上述特征的信息分类模型,该模型产生了更大的影响,为旅游管理者提供了明确的信息类型,他们应该发布内容,以获得更大的知名度。设计/方法/方法在这项工作中使用的方法结合了内容分析和数据挖掘技术。选择使用卡方自动交互检测器(CHAID)算法的分类树来确定相似行为的预测因子。研究结果表明,情绪、社会营销和话题是预测变量。此外,最有可能具有高影响力的信息的特征是那些与快乐或幸福情绪相关的信息,它们的目的是行为,它们谈论农村,文化问题,特殊日期,度假,或者一个城镇或城市的亮点。原创性/价值本研究首次从社会营销、积极情绪和可持续性角度分析目的地旅游经理分享的推文内容,确定推特上点赞的可能预测因素。作者通过加深对社会营销和积极情绪促进如何在社交媒体上推动旅游传播活动产生更显著影响的理解,为文献做出了贡献。作者为目的地管理者提供了一种更好地理解旅游内容中与用户相关的变量的方法。
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引用次数: 1
A Juggler's manifesto: elevating creativity to stay productive amid uncertainty 杂耍者的宣言:提升创造力,在不确定性中保持生产力
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-06-27 DOI: 10.1108/jmd-04-2023-0101
Rickard Enstroem, Rodney Schmaltz
PurposeThe Industry 4.0 environment is characterized by fast data, vertically and horizontally interconnected systems, and human–machine interfaces. In the middle stands the manager, whose sustained performance is critical to the organization's success. Business disturbances—such as supply chain disruptions during the pandemic—can quickly test the manager's resiliency. While creativity and flexibility are critical for success in these situations, these skills are often not promoted directly. This paper will discuss strategies for enhancing managers' creativity and resiliency and give suggestions for improving professional development training and post-secondary business education.Design/methodology/approachA synthesis of the literature in business and psychology provides a foundation for creating a conceptual model incorporating strategies to promote managerial creativity and resiliency. While the model focuses on managerial performance under adverse conditions, the tenets of the model also apply during times of relative stability.FindingsFindings based on a synthesis of the literature on creativity in business and psychology provide the foundation for a conceptual model to identify potential elements in training and curriculum design to further managers' creativity and resiliency. This model recommends clear, actionable training and program-level curriculum design suggestions for improved managerial performance.Originality/valueThis paper identifies a conceptual model to enhance managerial creativity leading to increased resiliency through professional development programs and suggestions for educators in post-secondary business education. This model provides tools for managers to deal with adverse and rapidly changing conditions flexibly, promoting employee productivity and satisfaction.
目的工业4.0环境的特点是快速数据、垂直和水平互连的系统以及人机界面。中间站着经理,他的持续表现对组织的成功至关重要。商业动荡——比如疫情期间的供应链中断——可以迅速考验经理的应变能力。虽然创造力和灵活性对于在这些情况下取得成功至关重要,但这些技能往往不会得到直接提升。本文将讨论提高管理者创造力和弹性的策略,并提出改进专业发展培训和中学后商业教育的建议。设计/方法论/方法综合商业和心理学文献,为创建一个概念模型提供了基础,该模型包含了促进管理创造力和弹性的策略。虽然该模型侧重于不利条件下的管理绩效,但该模型的原则也适用于相对稳定的时期。发现基于商业和心理学创造力文献的综合研究结果为概念模型提供了基础,以确定培训和课程设计中的潜在元素,从而进一步提高管理者的创造力和弹性。该模型为提高管理绩效提供了清晰、可操作的培训和项目级课程设计建议。独创性/价值本文确定了一个概念模型,通过专业发展计划和对中学后商业教育教育工作者的建议,增强管理创造力,从而提高弹性。该模型为管理者提供了灵活应对不利和快速变化条件的工具,提高了员工的生产力和满意度。
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引用次数: 1
Employee engagement in nonprofit organizations: the role of perception of HR and organizational culture 非营利组织员工敬业度:人力资源感知与组织文化的作用
IF 3.1 Q3 MANAGEMENT Pub Date : 2023-05-31 DOI: 10.1108/jmd-09-2022-0232
Kunle Akingbola, Sephora Kerekou, Aurelas Tohon
PurposeThe study draws on social exchange theory and theoretical perspectives on engagement to examine the multidimensional relationship between employee perception of HR practices (PHRP), organizational culture (POC) and engagement in nonprofit organizations (NPOs) in a sample of nonprofits in Canada.Design/methodology/approachThis study examines the relationship between PHRP, POC and engagement in NPOs. The authors employed a quantitative research design (Creswell, 1998) involving data from a sample of NPOs in Ontario, Canada.FindingsThe findings suggest that PHRP has a direct effect on the level of both job and organization engagement. Employee perception of the value, relevance and importance of the job and membership in the organization induce the investment of physical, cognitive and emotional energy. The study emphasizes the importance of PHRP at individual and organizational levels as antecedents of engagement.Research limitations/implicationsThe findings highlight the need to examine the contextual drivers of HR practices and engagement to better understand the multidimensional context of NPOs (Borzaga and Tortia, 2006).Practical implicationsThe evidence reiterates the need for nonprofit managers to develop and implement HR practices that advance engagement.Originality/valueAlthough what is known about nonprofit employee engagement is limited but growing (Park, Kim, Park, and Lim, 2018), the question of engagement and perception of HR in NPOs is yet to be examined.
目的本研究利用社会交换理论和敬业度的理论视角,以加拿大非营利组织为样本,考察员工对人力资源实践的感知(PHRP)、组织文化(POC)和敬业度之间的多维关系。本研究探讨非营利组织的PHRP、POC和敬业度之间的关系。作者采用定量研究设计(Creswell, 1998),涉及来自加拿大安大略省非营利组织样本的数据。研究结果表明,PHRP对工作和组织的投入水平都有直接影响。员工对工作和组织成员的价值、相关性和重要性的感知诱导了身体、认知和情感能量的投入。该研究强调了PHRP在个人和组织层面作为参与前提的重要性。研究的局限性/意义研究结果强调需要检查人力资源实践和参与的背景驱动因素,以更好地理解非营利组织的多维背景(Borzaga和Tortia, 2006)。实际意义证据重申了非营利组织管理者开发和实施人力资源实践的必要性,以提高参与度。独创性/价值虽然对非营利组织员工敬业度的了解有限,但正在增长(Park, Kim, Park, and Lim, 2018),但非营利组织中人力资源的敬业度和感知问题尚未得到研究。
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引用次数: 1
The future is relational: management development for today and tomorrow 未来是关系的:管理发展的今天和明天
Q3 MANAGEMENT Pub Date : 2023-05-31 DOI: 10.1108/jmd-11-2022-0265
Jenny M. Hoobler, Kim Dowdeswell
Purpose The authors of this study aim to test a possible turn toward relational, as opposed to agentic, management development program (MDP) content. Design/methodology/approach The authors performed a content analysis of the literature and qualitative interviews of management coaches/consultants from South Africa and the USA. Findings In both studies, the authors found more relational than agentic content comprising MDP content. Interviews revealed a predominance of relational strategies and that agentic and relational skills are often interwoven in development efforts. Practical implications This work may guide management coaches and consultants to offer clients management development (MD) with a greater focus on relational skills. Originality/value Future studies should build on our findings to explore whether leadership may now require more relational as opposed to agentic skills.
本研究的作者旨在测试管理发展计划(MDP)内容是否可能转向关系,而不是代理。作者对文献进行了内容分析,并对来自南非和美国的管理教练/顾问进行了定性访谈。在这两项研究中,作者发现更多的关系比代理商的内容,包括MDP含量。面谈显示关系战略占主导地位,代理技能和关系技能往往交织在发展努力中。本研究可以指导管理教练和顾问为客户提供更注重关系技能的管理发展(MD)。未来的研究应该以我们的发现为基础,探索领导力现在是否需要更多的关系技能,而不是代理技能。
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引用次数: 0
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JOURNAL OF MANAGEMENT DEVELOPMENT
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