Pub Date : 2023-07-17DOI: 10.1108/jmd-01-2023-0019
R. Goumaa, A. Hay, Lamia El Ayouby
Purpose Reflecting emerging concerns about Principles of Responsible Management Education’s (PRME's) reach beyond the West, the authors provide an analysis of its contribution to responsible management development in the Middle East and North Africa (MENA) region.Design/methodology/approach Drawing on 18 PRME MENA signatories' Sharing Information on Progress Reports, the authors examine levels of engagement with PRME, as well the practices used in the region to progress its six principles. The authors examine the depth of integration based on Rusinko's (2010) typology and its success in addressing local responsible management challenges.Findings The analysis revealed modest levels of engagement with PRME in MENA. Consistent with other regions, for those actively participating, the authors identified a wide variation in PRME responses. First, the authors found wide variation in the interpretation of the six principles. Second, the authors found a diversity of practices, especially the extent to which efforts were linked to progressing local management challenges. Third, the authors also found variability relating to the depth of PRME's integration into the curricular of MENA signatories with, most displaying Ruskino's (2010) narrower approaches.Originality/value The authors address calls to understand the contribution of PRME beyond Western contexts and offer suggestions for how PRME can be strengthened to facilitate responsible management development in MENA.
{"title":"Developing responsible management in the Middle East and North Africa region: reviewing PRME progress","authors":"R. Goumaa, A. Hay, Lamia El Ayouby","doi":"10.1108/jmd-01-2023-0019","DOIUrl":"https://doi.org/10.1108/jmd-01-2023-0019","url":null,"abstract":"Purpose Reflecting emerging concerns about Principles of Responsible Management Education’s (PRME's) reach beyond the West, the authors provide an analysis of its contribution to responsible management development in the Middle East and North Africa (MENA) region.Design/methodology/approach Drawing on 18 PRME MENA signatories' Sharing Information on Progress Reports, the authors examine levels of engagement with PRME, as well the practices used in the region to progress its six principles. The authors examine the depth of integration based on Rusinko's (2010) typology and its success in addressing local responsible management challenges.Findings The analysis revealed modest levels of engagement with PRME in MENA. Consistent with other regions, for those actively participating, the authors identified a wide variation in PRME responses. First, the authors found wide variation in the interpretation of the six principles. Second, the authors found a diversity of practices, especially the extent to which efforts were linked to progressing local management challenges. Third, the authors also found variability relating to the depth of PRME's integration into the curricular of MENA signatories with, most displaying Ruskino's (2010) narrower approaches.Originality/value The authors address calls to understand the contribution of PRME beyond Western contexts and offer suggestions for how PRME can be strengthened to facilitate responsible management development in MENA.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44220909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-14DOI: 10.1108/jmd-11-2022-0276
Soudabeh Vahdati, Mir Ali Seyyed Naghavi, R. Vaezi, F. Sharifzadeh
PurposeThe purpose of this study is to discover the components of virtual leadership in universities and higher education institutions during Covid-19 pandemic.Design/methodology/approachThis research uses the qualitative research design, and semi-structured interviews with senior leaders were conducted with non-random purposeful and snowball sampling methods. Also, grounded theory was used for analyzing, coding and classifying the data.FindingsAfter analyzing data, five main components influencing virtual leadership including leader's personality traits, followers' characteristics, technological, environmental and organizational components were identified.Research limitations/implicationsAs leadership, particularly virtual leadership, highly depends on context such as the level of technology in that certain region, the results cannot be generalized to other sectors or countries.Originality/valueThe research advances leadership development theory by highlighting the main components of virtual leadership in educational sector as a comprehensive perspective and complement the other aspects of virtual leadership such as consequences and challenges investigated by other studies.
{"title":"Discovering the antecedents of virtual leadership in universities and higher education institutions of Iran during Covid-19 pandemic: a qualitative study","authors":"Soudabeh Vahdati, Mir Ali Seyyed Naghavi, R. Vaezi, F. Sharifzadeh","doi":"10.1108/jmd-11-2022-0276","DOIUrl":"https://doi.org/10.1108/jmd-11-2022-0276","url":null,"abstract":"PurposeThe purpose of this study is to discover the components of virtual leadership in universities and higher education institutions during Covid-19 pandemic.Design/methodology/approachThis research uses the qualitative research design, and semi-structured interviews with senior leaders were conducted with non-random purposeful and snowball sampling methods. Also, grounded theory was used for analyzing, coding and classifying the data.FindingsAfter analyzing data, five main components influencing virtual leadership including leader's personality traits, followers' characteristics, technological, environmental and organizational components were identified.Research limitations/implicationsAs leadership, particularly virtual leadership, highly depends on context such as the level of technology in that certain region, the results cannot be generalized to other sectors or countries.Originality/valueThe research advances leadership development theory by highlighting the main components of virtual leadership in educational sector as a comprehensive perspective and complement the other aspects of virtual leadership such as consequences and challenges investigated by other studies.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45833964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-13DOI: 10.1108/jmd-03-2023-0087
Viktoria Joy Behrens, Elenica Pjero, S. Krause, Johannes Hangl
PurposeConsidering the COVID-19 pandemic, digital transformation has taken on heightened importance. This paper aims to identify the key components of successful digital transformations. As the IT industry is at the forefront of digital transformation, the insights and outcomes of this study can be advantageous to other sectors. This can assist other organizations in expediting their transformation journey and reducing costs.Design/methodology/approachThe research was conducted through a quantitative survey, which underwent a rigorous development process. The questionnaire was designed with clear objectives, informed by a thorough review of existing literature and a qualitative survey. Initial questions were formulated and reviewed internally before being pretested with a small group. Based on feedback, the questions were refined, and clarifying hints were added. The final survey was conducted, and the resulting data were analyzed to identify essential components of digital transformations and relevant key performance indicators (KPIs) for measuring success.FindingsA digital transformation's leading and essential components are mindsets, communication, strategy, technology and people. This relates well to the meta-study. The result of the determined KPIs is also interesting. According to the survey, the degree of automation, efficiency gain, employer survey and financial numbers are identified as important factors. Moreover, the increasing number of companies embracing digital transformation is a promising trend, indicating the relevance of this study's content for the future and its potential to assist in successful transformation.Research limitations/implicationsThe respondents in Germany showed a distinct pattern, but the outcomes could vary if the questionnaire had a more equitable representation of regions and countries worldwide. A similar situation applies to company size, as many participants were from large enterprises. Analyzing medium and small businesses may alter the findings. It is debatable whether KPIs alone can effectively facilitate a successful digital transformation. Besides the components, tracking the transformation's outcome and progress thoroughly is crucial to ensure the process aligns from start to finish.Originality/valueOverall, these results provide very precise and valid points that are necessary for digital transformation. With the knowledge gained from the IT sector, companies from other industries can already take the first step and plan for a digital transformation. In summary, relevant building blocks for a digital transformation have been found with the help of the survey.
{"title":"What are the essential elements of a digital transformation process to develop an efficient digitization strategy for management?","authors":"Viktoria Joy Behrens, Elenica Pjero, S. Krause, Johannes Hangl","doi":"10.1108/jmd-03-2023-0087","DOIUrl":"https://doi.org/10.1108/jmd-03-2023-0087","url":null,"abstract":"PurposeConsidering the COVID-19 pandemic, digital transformation has taken on heightened importance. This paper aims to identify the key components of successful digital transformations. As the IT industry is at the forefront of digital transformation, the insights and outcomes of this study can be advantageous to other sectors. This can assist other organizations in expediting their transformation journey and reducing costs.Design/methodology/approachThe research was conducted through a quantitative survey, which underwent a rigorous development process. The questionnaire was designed with clear objectives, informed by a thorough review of existing literature and a qualitative survey. Initial questions were formulated and reviewed internally before being pretested with a small group. Based on feedback, the questions were refined, and clarifying hints were added. The final survey was conducted, and the resulting data were analyzed to identify essential components of digital transformations and relevant key performance indicators (KPIs) for measuring success.FindingsA digital transformation's leading and essential components are mindsets, communication, strategy, technology and people. This relates well to the meta-study. The result of the determined KPIs is also interesting. According to the survey, the degree of automation, efficiency gain, employer survey and financial numbers are identified as important factors. Moreover, the increasing number of companies embracing digital transformation is a promising trend, indicating the relevance of this study's content for the future and its potential to assist in successful transformation.Research limitations/implicationsThe respondents in Germany showed a distinct pattern, but the outcomes could vary if the questionnaire had a more equitable representation of regions and countries worldwide. A similar situation applies to company size, as many participants were from large enterprises. Analyzing medium and small businesses may alter the findings. It is debatable whether KPIs alone can effectively facilitate a successful digital transformation. Besides the components, tracking the transformation's outcome and progress thoroughly is crucial to ensure the process aligns from start to finish.Originality/valueOverall, these results provide very precise and valid points that are necessary for digital transformation. With the knowledge gained from the IT sector, companies from other industries can already take the first step and plan for a digital transformation. In summary, relevant building blocks for a digital transformation have been found with the help of the survey.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46323667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-07DOI: 10.1108/jmd-12-2022-0306
David Holger Schmidt, D. van Dierendonck, Ulrike Weber
PurposeThis study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted promising studies in the field of digital transformation, the impact of BDA on leadership is still unexplored.Design/methodology/approachThis study is based on semi-structured interviews with 33 organizational leaders and subject-matter experts from various industries. Using a grounded theory approach, a framework is provided for the emergent field of BDA in leadership research.FindingsThe authors present a conceptual model comprising foundational competencies and higher order roles that are data analytical skills, data self-efficacy, problem spotter, influencer, knowledge facilitator, visionary and team leader.Research limitations/implicationsThis study focuses on BDA competency research emerging as an intersection between leadership research and information systems research. The authors encourage a longitudinal study to validate the findings.Practical implicationsThe authors provide a competency framework for organizational leaders. It serves as a guideline for leaders to best support the BDA initiatives of the organization. The competency framework can support recruiting, selection and leader promotion.Originality/valueThis study provides a novel BDA leadership competency framework with a unique combination of competencies and higher order roles.
{"title":"The data-driven leader: developing a big data analytics leadership competency framework","authors":"David Holger Schmidt, D. van Dierendonck, Ulrike Weber","doi":"10.1108/jmd-12-2022-0306","DOIUrl":"https://doi.org/10.1108/jmd-12-2022-0306","url":null,"abstract":"PurposeThis study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted promising studies in the field of digital transformation, the impact of BDA on leadership is still unexplored.Design/methodology/approachThis study is based on semi-structured interviews with 33 organizational leaders and subject-matter experts from various industries. Using a grounded theory approach, a framework is provided for the emergent field of BDA in leadership research.FindingsThe authors present a conceptual model comprising foundational competencies and higher order roles that are data analytical skills, data self-efficacy, problem spotter, influencer, knowledge facilitator, visionary and team leader.Research limitations/implicationsThis study focuses on BDA competency research emerging as an intersection between leadership research and information systems research. The authors encourage a longitudinal study to validate the findings.Practical implicationsThe authors provide a competency framework for organizational leaders. It serves as a guideline for leaders to best support the BDA initiatives of the organization. The competency framework can support recruiting, selection and leader promotion.Originality/valueThis study provides a novel BDA leadership competency framework with a unique combination of competencies and higher order roles.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43012826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-05DOI: 10.1108/jmd-04-2023-0124
Konstantina Skritsovali
PurposeThrough active learning and experiential learning theoretical perspectives, this paper explores the role of gamification on the student experience and student learning of undergraduate business management students in the UK.Design/methodology/approachTo capture the impact of gamification on student experience and student learning during and after the Covid-19 pandemic, data were collected through online surveys with L6 undergraduate students studying during the academic years 2020–2021, 2021–2022 and 2022–2023.FindingsThe analysis of the data revealed three core themes: a) gaining practical experience through gamification b) opportunities for peer engagement and active participation and c) development of soft skills and hard skills.Practical implicationsBased on the lessons learnt, the paper proposes actions and guidelines for integrating gamification into business management curricula that prepare future business managers and leaders to respond to unforeseen challenges and changes.Originality/valueThis study contributes to a series of design suggestions for fellow tutors and practitioners seeking to advance their pedagogical approach to developing agile and resilient future managers and leaders.
{"title":"Learning through playing: appreciating the role of gamification in business management education during and after the COVID-19 pandemic","authors":"Konstantina Skritsovali","doi":"10.1108/jmd-04-2023-0124","DOIUrl":"https://doi.org/10.1108/jmd-04-2023-0124","url":null,"abstract":"PurposeThrough active learning and experiential learning theoretical perspectives, this paper explores the role of gamification on the student experience and student learning of undergraduate business management students in the UK.Design/methodology/approachTo capture the impact of gamification on student experience and student learning during and after the Covid-19 pandemic, data were collected through online surveys with L6 undergraduate students studying during the academic years 2020–2021, 2021–2022 and 2022–2023.FindingsThe analysis of the data revealed three core themes: a) gaining practical experience through gamification b) opportunities for peer engagement and active participation and c) development of soft skills and hard skills.Practical implicationsBased on the lessons learnt, the paper proposes actions and guidelines for integrating gamification into business management curricula that prepare future business managers and leaders to respond to unforeseen challenges and changes.Originality/valueThis study contributes to a series of design suggestions for fellow tutors and practitioners seeking to advance their pedagogical approach to developing agile and resilient future managers and leaders.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44840003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-05DOI: 10.1108/jmd-03-2022-0054
Stephanie L. Bilderback, G. Miller
PurposeThe importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what motivates employees to continue working in a company can help managers have a more successful future. The relationship development between employees and managers can be more easily achieved with an established EDP with goals and motivations communicated. Both employees and managers can influence a positive culture. The authors use the social exchange theory (SET) to help explain this process.Design/methodology/approachA review of previous research was conducted. Looking through the social exchange lens, the authors developed practical implications of best practices for employee development (ED).FindingsFindings of this study should guide organizations to develop, improve or maintain effective EDPs.Originality/valueThis paper uses social exchange theory to foster best practices for EDPs.
{"title":"Importance of employee development programs in business","authors":"Stephanie L. Bilderback, G. Miller","doi":"10.1108/jmd-03-2022-0054","DOIUrl":"https://doi.org/10.1108/jmd-03-2022-0054","url":null,"abstract":"PurposeThe importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what motivates employees to continue working in a company can help managers have a more successful future. The relationship development between employees and managers can be more easily achieved with an established EDP with goals and motivations communicated. Both employees and managers can influence a positive culture. The authors use the social exchange theory (SET) to help explain this process.Design/methodology/approachA review of previous research was conducted. Looking through the social exchange lens, the authors developed practical implications of best practices for employee development (ED).FindingsFindings of this study should guide organizations to develop, improve or maintain effective EDPs.Originality/valueThis paper uses social exchange theory to foster best practices for EDPs.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48597730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/jmd-04-2023-0131
Araceli Galiano-Coronil, Sofía Blanco-Moreno, L. Tobar-Pesantez, Guillermo Antonio Gutiérrez-Montoya
PurposeThis study aims to analyze communication from the perspective of social marketing, positive emotions, and the topics chosen by Spanish tourist destinations to show their destination image. Additionally, this research shows a message classification model, based on the aforementioned characteristics, that has generated a greater impact, offering clarity to tourism managers on the type of content they should publish to achieve greater visibility.Design/methodology/approachThe methodology used in this work combines content analysis and data mining techniques. The classification tree using the chi-square automatic interaction detector (CHAID) algorithm was selected to determine predictors of like behaviour.FindingsThe results show that the predictor variables have been emotions, social marketing and topics. Also, the characteristics of the messages most likely to have a high impact are those related to emotions of joy or happiness, their purpose is behavioural, and they talk about rural, cultural issues, special dates, getaways, or highlights of a town or city for something specific.Originality/valueThis study is the first to analyze the content of the tweets shared by destination tourism managers from a social marketing, positive emotions, and sustainability perspective, determining the possible predictors of likes on Twitter. The authors contribute to the literature by deepening the understanding of how social marketing and the positive emotions promoted drive a more significant impact in tourism communication campaigns on social media. The authors provide destination managers with a way better to understand the variables relevant to users in tourism content.
{"title":"Social media impact of tourism managers: a decision tree approach in happiness, social marketing and sustainability","authors":"Araceli Galiano-Coronil, Sofía Blanco-Moreno, L. Tobar-Pesantez, Guillermo Antonio Gutiérrez-Montoya","doi":"10.1108/jmd-04-2023-0131","DOIUrl":"https://doi.org/10.1108/jmd-04-2023-0131","url":null,"abstract":"PurposeThis study aims to analyze communication from the perspective of social marketing, positive emotions, and the topics chosen by Spanish tourist destinations to show their destination image. Additionally, this research shows a message classification model, based on the aforementioned characteristics, that has generated a greater impact, offering clarity to tourism managers on the type of content they should publish to achieve greater visibility.Design/methodology/approachThe methodology used in this work combines content analysis and data mining techniques. The classification tree using the chi-square automatic interaction detector (CHAID) algorithm was selected to determine predictors of like behaviour.FindingsThe results show that the predictor variables have been emotions, social marketing and topics. Also, the characteristics of the messages most likely to have a high impact are those related to emotions of joy or happiness, their purpose is behavioural, and they talk about rural, cultural issues, special dates, getaways, or highlights of a town or city for something specific.Originality/valueThis study is the first to analyze the content of the tweets shared by destination tourism managers from a social marketing, positive emotions, and sustainability perspective, determining the possible predictors of likes on Twitter. The authors contribute to the literature by deepening the understanding of how social marketing and the positive emotions promoted drive a more significant impact in tourism communication campaigns on social media. The authors provide destination managers with a way better to understand the variables relevant to users in tourism content.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47344820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-27DOI: 10.1108/jmd-04-2023-0101
Rickard Enstroem, Rodney Schmaltz
PurposeThe Industry 4.0 environment is characterized by fast data, vertically and horizontally interconnected systems, and human–machine interfaces. In the middle stands the manager, whose sustained performance is critical to the organization's success. Business disturbances—such as supply chain disruptions during the pandemic—can quickly test the manager's resiliency. While creativity and flexibility are critical for success in these situations, these skills are often not promoted directly. This paper will discuss strategies for enhancing managers' creativity and resiliency and give suggestions for improving professional development training and post-secondary business education.Design/methodology/approachA synthesis of the literature in business and psychology provides a foundation for creating a conceptual model incorporating strategies to promote managerial creativity and resiliency. While the model focuses on managerial performance under adverse conditions, the tenets of the model also apply during times of relative stability.FindingsFindings based on a synthesis of the literature on creativity in business and psychology provide the foundation for a conceptual model to identify potential elements in training and curriculum design to further managers' creativity and resiliency. This model recommends clear, actionable training and program-level curriculum design suggestions for improved managerial performance.Originality/valueThis paper identifies a conceptual model to enhance managerial creativity leading to increased resiliency through professional development programs and suggestions for educators in post-secondary business education. This model provides tools for managers to deal with adverse and rapidly changing conditions flexibly, promoting employee productivity and satisfaction.
{"title":"A Juggler's manifesto: elevating creativity to stay productive amid uncertainty","authors":"Rickard Enstroem, Rodney Schmaltz","doi":"10.1108/jmd-04-2023-0101","DOIUrl":"https://doi.org/10.1108/jmd-04-2023-0101","url":null,"abstract":"PurposeThe Industry 4.0 environment is characterized by fast data, vertically and horizontally interconnected systems, and human–machine interfaces. In the middle stands the manager, whose sustained performance is critical to the organization's success. Business disturbances—such as supply chain disruptions during the pandemic—can quickly test the manager's resiliency. While creativity and flexibility are critical for success in these situations, these skills are often not promoted directly. This paper will discuss strategies for enhancing managers' creativity and resiliency and give suggestions for improving professional development training and post-secondary business education.Design/methodology/approachA synthesis of the literature in business and psychology provides a foundation for creating a conceptual model incorporating strategies to promote managerial creativity and resiliency. While the model focuses on managerial performance under adverse conditions, the tenets of the model also apply during times of relative stability.FindingsFindings based on a synthesis of the literature on creativity in business and psychology provide the foundation for a conceptual model to identify potential elements in training and curriculum design to further managers' creativity and resiliency. This model recommends clear, actionable training and program-level curriculum design suggestions for improved managerial performance.Originality/valueThis paper identifies a conceptual model to enhance managerial creativity leading to increased resiliency through professional development programs and suggestions for educators in post-secondary business education. This model provides tools for managers to deal with adverse and rapidly changing conditions flexibly, promoting employee productivity and satisfaction.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48949111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.1108/jmd-09-2022-0232
Kunle Akingbola, Sephora Kerekou, Aurelas Tohon
PurposeThe study draws on social exchange theory and theoretical perspectives on engagement to examine the multidimensional relationship between employee perception of HR practices (PHRP), organizational culture (POC) and engagement in nonprofit organizations (NPOs) in a sample of nonprofits in Canada.Design/methodology/approachThis study examines the relationship between PHRP, POC and engagement in NPOs. The authors employed a quantitative research design (Creswell, 1998) involving data from a sample of NPOs in Ontario, Canada.FindingsThe findings suggest that PHRP has a direct effect on the level of both job and organization engagement. Employee perception of the value, relevance and importance of the job and membership in the organization induce the investment of physical, cognitive and emotional energy. The study emphasizes the importance of PHRP at individual and organizational levels as antecedents of engagement.Research limitations/implicationsThe findings highlight the need to examine the contextual drivers of HR practices and engagement to better understand the multidimensional context of NPOs (Borzaga and Tortia, 2006).Practical implicationsThe evidence reiterates the need for nonprofit managers to develop and implement HR practices that advance engagement.Originality/valueAlthough what is known about nonprofit employee engagement is limited but growing (Park, Kim, Park, and Lim, 2018), the question of engagement and perception of HR in NPOs is yet to be examined.
目的本研究利用社会交换理论和敬业度的理论视角,以加拿大非营利组织为样本,考察员工对人力资源实践的感知(PHRP)、组织文化(POC)和敬业度之间的多维关系。本研究探讨非营利组织的PHRP、POC和敬业度之间的关系。作者采用定量研究设计(Creswell, 1998),涉及来自加拿大安大略省非营利组织样本的数据。研究结果表明,PHRP对工作和组织的投入水平都有直接影响。员工对工作和组织成员的价值、相关性和重要性的感知诱导了身体、认知和情感能量的投入。该研究强调了PHRP在个人和组织层面作为参与前提的重要性。研究的局限性/意义研究结果强调需要检查人力资源实践和参与的背景驱动因素,以更好地理解非营利组织的多维背景(Borzaga和Tortia, 2006)。实际意义证据重申了非营利组织管理者开发和实施人力资源实践的必要性,以提高参与度。独创性/价值虽然对非营利组织员工敬业度的了解有限,但正在增长(Park, Kim, Park, and Lim, 2018),但非营利组织中人力资源的敬业度和感知问题尚未得到研究。
{"title":"Employee engagement in nonprofit organizations: the role of perception of HR and organizational culture","authors":"Kunle Akingbola, Sephora Kerekou, Aurelas Tohon","doi":"10.1108/jmd-09-2022-0232","DOIUrl":"https://doi.org/10.1108/jmd-09-2022-0232","url":null,"abstract":"PurposeThe study draws on social exchange theory and theoretical perspectives on engagement to examine the multidimensional relationship between employee perception of HR practices (PHRP), organizational culture (POC) and engagement in nonprofit organizations (NPOs) in a sample of nonprofits in Canada.Design/methodology/approachThis study examines the relationship between PHRP, POC and engagement in NPOs. The authors employed a quantitative research design (Creswell, 1998) involving data from a sample of NPOs in Ontario, Canada.FindingsThe findings suggest that PHRP has a direct effect on the level of both job and organization engagement. Employee perception of the value, relevance and importance of the job and membership in the organization induce the investment of physical, cognitive and emotional energy. The study emphasizes the importance of PHRP at individual and organizational levels as antecedents of engagement.Research limitations/implicationsThe findings highlight the need to examine the contextual drivers of HR practices and engagement to better understand the multidimensional context of NPOs (Borzaga and Tortia, 2006).Practical implicationsThe evidence reiterates the need for nonprofit managers to develop and implement HR practices that advance engagement.Originality/valueAlthough what is known about nonprofit employee engagement is limited but growing (Park, Kim, Park, and Lim, 2018), the question of engagement and perception of HR in NPOs is yet to be examined.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":" ","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46702660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.1108/jmd-11-2022-0265
Jenny M. Hoobler, Kim Dowdeswell
Purpose The authors of this study aim to test a possible turn toward relational, as opposed to agentic, management development program (MDP) content. Design/methodology/approach The authors performed a content analysis of the literature and qualitative interviews of management coaches/consultants from South Africa and the USA. Findings In both studies, the authors found more relational than agentic content comprising MDP content. Interviews revealed a predominance of relational strategies and that agentic and relational skills are often interwoven in development efforts. Practical implications This work may guide management coaches and consultants to offer clients management development (MD) with a greater focus on relational skills. Originality/value Future studies should build on our findings to explore whether leadership may now require more relational as opposed to agentic skills.
{"title":"The future is relational: management development for today and tomorrow","authors":"Jenny M. Hoobler, Kim Dowdeswell","doi":"10.1108/jmd-11-2022-0265","DOIUrl":"https://doi.org/10.1108/jmd-11-2022-0265","url":null,"abstract":"Purpose The authors of this study aim to test a possible turn toward relational, as opposed to agentic, management development program (MDP) content. Design/methodology/approach The authors performed a content analysis of the literature and qualitative interviews of management coaches/consultants from South Africa and the USA. Findings In both studies, the authors found more relational than agentic content comprising MDP content. Interviews revealed a predominance of relational strategies and that agentic and relational skills are often interwoven in development efforts. Practical implications This work may guide management coaches and consultants to offer clients management development (MD) with a greater focus on relational skills. Originality/value Future studies should build on our findings to explore whether leadership may now require more relational as opposed to agentic skills.","PeriodicalId":48006,"journal":{"name":"JOURNAL OF MANAGEMENT DEVELOPMENT","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135250495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}