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The data-driven leader: developing a big data analytics leadership competency framework 数据驱动型领导者:开发大数据分析领导能力框架
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-07-07 DOI: 10.1108/jmd-12-2022-0306
David Holger Schmidt, D. van Dierendonck, Ulrike Weber
PurposeThis study focuses on leadership in organizations where big data analytics (BDA) is an essential component of corporate strategy. While leadership researchers have conducted promising studies in the field of digital transformation, the impact of BDA on leadership is still unexplored.Design/methodology/approachThis study is based on semi-structured interviews with 33 organizational leaders and subject-matter experts from various industries. Using a grounded theory approach, a framework is provided for the emergent field of BDA in leadership research.FindingsThe authors present a conceptual model comprising foundational competencies and higher order roles that are data analytical skills, data self-efficacy, problem spotter, influencer, knowledge facilitator, visionary and team leader.Research limitations/implicationsThis study focuses on BDA competency research emerging as an intersection between leadership research and information systems research. The authors encourage a longitudinal study to validate the findings.Practical implicationsThe authors provide a competency framework for organizational leaders. It serves as a guideline for leaders to best support the BDA initiatives of the organization. The competency framework can support recruiting, selection and leader promotion.Originality/valueThis study provides a novel BDA leadership competency framework with a unique combination of competencies and higher order roles.
本研究的重点是大数据分析(BDA)是企业战略重要组成部分的组织中的领导力。虽然领导力研究人员在数字化转型领域进行了有前景的研究,但BDA对领导力的影响仍未得到探索。设计/方法/方法本研究基于对33位组织领导者和来自不同行业的主题专家的半结构化访谈。运用扎根理论的方法,为BDA在领导力研究中的新兴领域提供了一个框架。作者提出了一个概念模型,包括基本能力和更高层次的角色,即数据分析技能、数据自我效能、问题发现者、影响者、知识促进者、远见者和团队领导者。研究局限/启示本研究聚焦于BDA胜任力研究,它是领导力研究与信息系统研究的交叉领域。作者鼓励进行纵向研究来验证这些发现。实践意义作者为组织领导者提供了一个胜任力框架。它作为领导者最好地支持组织的BDA计划的指导方针。胜任力框架可以支持招聘、选拔和领导晋升。原创性/价值本研究提供了一个新的BDA领导能力框架,该框架独特地结合了能力和高阶角色。
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引用次数: 1
Learning through playing: appreciating the role of gamification in business management education during and after the COVID-19 pandemic 在游戏中学习:认识新冠肺炎大流行期间和之后游戏化在企业管理教育中的作用
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-07-05 DOI: 10.1108/jmd-04-2023-0124
Konstantina Skritsovali
PurposeThrough active learning and experiential learning theoretical perspectives, this paper explores the role of gamification on the student experience and student learning of undergraduate business management students in the UK.Design/methodology/approachTo capture the impact of gamification on student experience and student learning during and after the Covid-19 pandemic, data were collected through online surveys with L6 undergraduate students studying during the academic years 2020–2021, 2021–2022 and 2022–2023.FindingsThe analysis of the data revealed three core themes: a) gaining practical experience through gamification b) opportunities for peer engagement and active participation and c) development of soft skills and hard skills.Practical implicationsBased on the lessons learnt, the paper proposes actions and guidelines for integrating gamification into business management curricula that prepare future business managers and leaders to respond to unforeseen challenges and changes.Originality/valueThis study contributes to a series of design suggestions for fellow tutors and practitioners seeking to advance their pedagogical approach to developing agile and resilient future managers and leaders.
目的通过主动学习和体验式学习理论视角,探讨游戏化对英国大学工商管理专业学生体验和学习的作用。设计/方法/方法为了捕捉新冠肺炎大流行期间和之后游戏化对学生体验和学生学习的影响,数据是通过对2020-2021、2021-2022和2022-2023学年学习的L6名本科生的在线调查收集的。数据分析揭示了三个核心主题:a)通过游戏化获得实践经验;b)同伴参与和积极参与的机会;c)软技能和硬技能的发展。实践意义基于所吸取的经验教训,本文提出了将游戏化融入商业管理课程的行动和指导方针,为未来的商业经理和领导者应对不可预见的挑战和变化做好准备。原创性/价值本研究为寻求推进其教学方法以培养敏捷和有韧性的未来管理者和领导者的导师和从业者提供了一系列设计建议。
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引用次数: 2
Importance of employee development programs in business 员工发展计划在企业中的重要性
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-07-05 DOI: 10.1108/jmd-03-2022-0054
Stephanie L. Bilderback, G. Miller
PurposeThe importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what motivates employees to continue working in a company can help managers have a more successful future. The relationship development between employees and managers can be more easily achieved with an established EDP with goals and motivations communicated. Both employees and managers can influence a positive culture. The authors use the social exchange theory (SET) to help explain this process.Design/methodology/approachA review of previous research was conducted. Looking through the social exchange lens, the authors developed practical implications of best practices for employee development (ED).FindingsFindings of this study should guide organizations to develop, improve or maintain effective EDPs.Originality/valueThis paper uses social exchange theory to foster best practices for EDPs.
随着企业的不断变化和员工动机的不断不同,员工发展计划(EDPs)的重要性也在不断发展。了解是什么激励员工继续在公司工作可以帮助管理者有一个更成功的未来。员工和管理者之间的关系发展可以更容易地实现与目标和动机沟通的既定的电子数据处理。员工和管理者都可以影响积极的文化。作者使用社会交换理论(SET)来帮助解释这一过程。设计/方法/方法对以前的研究进行了回顾。通过社会交换的视角,作者提出了员工发展最佳实践(ED)的实际含义。本研究的发现应指导组织制定、改进或维持有效的电子数据处理方案。原创性/价值本文运用社会交换理论为edp培养最佳实践。
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引用次数: 1
Social media impact of tourism managers: a decision tree approach in happiness, social marketing and sustainability 旅游管理者的社会媒体影响:幸福感、社会营销和可持续性的决策树方法
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-07-04 DOI: 10.1108/jmd-04-2023-0131
Araceli Galiano-Coronil, Sofía Blanco-Moreno, L. Tobar-Pesantez, Guillermo Antonio Gutiérrez-Montoya
PurposeThis study aims to analyze communication from the perspective of social marketing, positive emotions, and the topics chosen by Spanish tourist destinations to show their destination image. Additionally, this research shows a message classification model, based on the aforementioned characteristics, that has generated a greater impact, offering clarity to tourism managers on the type of content they should publish to achieve greater visibility.Design/methodology/approachThe methodology used in this work combines content analysis and data mining techniques. The classification tree using the chi-square automatic interaction detector (CHAID) algorithm was selected to determine predictors of like behaviour.FindingsThe results show that the predictor variables have been emotions, social marketing and topics. Also, the characteristics of the messages most likely to have a high impact are those related to emotions of joy or happiness, their purpose is behavioural, and they talk about rural, cultural issues, special dates, getaways, or highlights of a town or city for something specific.Originality/valueThis study is the first to analyze the content of the tweets shared by destination tourism managers from a social marketing, positive emotions, and sustainability perspective, determining the possible predictors of likes on Twitter. The authors contribute to the literature by deepening the understanding of how social marketing and the positive emotions promoted drive a more significant impact in tourism communication campaigns on social media. The authors provide destination managers with a way better to understand the variables relevant to users in tourism content.
本研究旨在从社会营销、积极情绪和西班牙旅游目的地选择的主题来展示其目的地形象的角度来分析传播。此外,该研究还显示了一种基于上述特征的信息分类模型,该模型产生了更大的影响,为旅游管理者提供了明确的信息类型,他们应该发布内容,以获得更大的知名度。设计/方法/方法在这项工作中使用的方法结合了内容分析和数据挖掘技术。选择使用卡方自动交互检测器(CHAID)算法的分类树来确定相似行为的预测因子。研究结果表明,情绪、社会营销和话题是预测变量。此外,最有可能具有高影响力的信息的特征是那些与快乐或幸福情绪相关的信息,它们的目的是行为,它们谈论农村,文化问题,特殊日期,度假,或者一个城镇或城市的亮点。原创性/价值本研究首次从社会营销、积极情绪和可持续性角度分析目的地旅游经理分享的推文内容,确定推特上点赞的可能预测因素。作者通过加深对社会营销和积极情绪促进如何在社交媒体上推动旅游传播活动产生更显著影响的理解,为文献做出了贡献。作者为目的地管理者提供了一种更好地理解旅游内容中与用户相关的变量的方法。
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引用次数: 1
A Juggler's manifesto: elevating creativity to stay productive amid uncertainty 杂耍者的宣言:提升创造力,在不确定性中保持生产力
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-06-27 DOI: 10.1108/jmd-04-2023-0101
Rickard Enstroem, Rodney Schmaltz
PurposeThe Industry 4.0 environment is characterized by fast data, vertically and horizontally interconnected systems, and human–machine interfaces. In the middle stands the manager, whose sustained performance is critical to the organization's success. Business disturbances—such as supply chain disruptions during the pandemic—can quickly test the manager's resiliency. While creativity and flexibility are critical for success in these situations, these skills are often not promoted directly. This paper will discuss strategies for enhancing managers' creativity and resiliency and give suggestions for improving professional development training and post-secondary business education.Design/methodology/approachA synthesis of the literature in business and psychology provides a foundation for creating a conceptual model incorporating strategies to promote managerial creativity and resiliency. While the model focuses on managerial performance under adverse conditions, the tenets of the model also apply during times of relative stability.FindingsFindings based on a synthesis of the literature on creativity in business and psychology provide the foundation for a conceptual model to identify potential elements in training and curriculum design to further managers' creativity and resiliency. This model recommends clear, actionable training and program-level curriculum design suggestions for improved managerial performance.Originality/valueThis paper identifies a conceptual model to enhance managerial creativity leading to increased resiliency through professional development programs and suggestions for educators in post-secondary business education. This model provides tools for managers to deal with adverse and rapidly changing conditions flexibly, promoting employee productivity and satisfaction.
目的工业4.0环境的特点是快速数据、垂直和水平互连的系统以及人机界面。中间站着经理,他的持续表现对组织的成功至关重要。商业动荡——比如疫情期间的供应链中断——可以迅速考验经理的应变能力。虽然创造力和灵活性对于在这些情况下取得成功至关重要,但这些技能往往不会得到直接提升。本文将讨论提高管理者创造力和弹性的策略,并提出改进专业发展培训和中学后商业教育的建议。设计/方法论/方法综合商业和心理学文献,为创建一个概念模型提供了基础,该模型包含了促进管理创造力和弹性的策略。虽然该模型侧重于不利条件下的管理绩效,但该模型的原则也适用于相对稳定的时期。发现基于商业和心理学创造力文献的综合研究结果为概念模型提供了基础,以确定培训和课程设计中的潜在元素,从而进一步提高管理者的创造力和弹性。该模型为提高管理绩效提供了清晰、可操作的培训和项目级课程设计建议。独创性/价值本文确定了一个概念模型,通过专业发展计划和对中学后商业教育教育工作者的建议,增强管理创造力,从而提高弹性。该模型为管理者提供了灵活应对不利和快速变化条件的工具,提高了员工的生产力和满意度。
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引用次数: 1
Employee engagement in nonprofit organizations: the role of perception of HR and organizational culture 非营利组织员工敬业度:人力资源感知与组织文化的作用
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-05-31 DOI: 10.1108/jmd-09-2022-0232
Kunle Akingbola, Sephora Kerekou, Aurelas Tohon
PurposeThe study draws on social exchange theory and theoretical perspectives on engagement to examine the multidimensional relationship between employee perception of HR practices (PHRP), organizational culture (POC) and engagement in nonprofit organizations (NPOs) in a sample of nonprofits in Canada.Design/methodology/approachThis study examines the relationship between PHRP, POC and engagement in NPOs. The authors employed a quantitative research design (Creswell, 1998) involving data from a sample of NPOs in Ontario, Canada.FindingsThe findings suggest that PHRP has a direct effect on the level of both job and organization engagement. Employee perception of the value, relevance and importance of the job and membership in the organization induce the investment of physical, cognitive and emotional energy. The study emphasizes the importance of PHRP at individual and organizational levels as antecedents of engagement.Research limitations/implicationsThe findings highlight the need to examine the contextual drivers of HR practices and engagement to better understand the multidimensional context of NPOs (Borzaga and Tortia, 2006).Practical implicationsThe evidence reiterates the need for nonprofit managers to develop and implement HR practices that advance engagement.Originality/valueAlthough what is known about nonprofit employee engagement is limited but growing (Park, Kim, Park, and Lim, 2018), the question of engagement and perception of HR in NPOs is yet to be examined.
目的本研究利用社会交换理论和敬业度的理论视角,以加拿大非营利组织为样本,考察员工对人力资源实践的感知(PHRP)、组织文化(POC)和敬业度之间的多维关系。本研究探讨非营利组织的PHRP、POC和敬业度之间的关系。作者采用定量研究设计(Creswell, 1998),涉及来自加拿大安大略省非营利组织样本的数据。研究结果表明,PHRP对工作和组织的投入水平都有直接影响。员工对工作和组织成员的价值、相关性和重要性的感知诱导了身体、认知和情感能量的投入。该研究强调了PHRP在个人和组织层面作为参与前提的重要性。研究的局限性/意义研究结果强调需要检查人力资源实践和参与的背景驱动因素,以更好地理解非营利组织的多维背景(Borzaga和Tortia, 2006)。实际意义证据重申了非营利组织管理者开发和实施人力资源实践的必要性,以提高参与度。独创性/价值虽然对非营利组织员工敬业度的了解有限,但正在增长(Park, Kim, Park, and Lim, 2018),但非营利组织中人力资源的敬业度和感知问题尚未得到研究。
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引用次数: 1
The future is relational: management development for today and tomorrow 未来是关系的:管理发展的今天和明天
Q1 Business, Management and Accounting Pub Date : 2023-05-31 DOI: 10.1108/jmd-11-2022-0265
Jenny M. Hoobler, Kim Dowdeswell
Purpose The authors of this study aim to test a possible turn toward relational, as opposed to agentic, management development program (MDP) content. Design/methodology/approach The authors performed a content analysis of the literature and qualitative interviews of management coaches/consultants from South Africa and the USA. Findings In both studies, the authors found more relational than agentic content comprising MDP content. Interviews revealed a predominance of relational strategies and that agentic and relational skills are often interwoven in development efforts. Practical implications This work may guide management coaches and consultants to offer clients management development (MD) with a greater focus on relational skills. Originality/value Future studies should build on our findings to explore whether leadership may now require more relational as opposed to agentic skills.
本研究的作者旨在测试管理发展计划(MDP)内容是否可能转向关系,而不是代理。作者对文献进行了内容分析,并对来自南非和美国的管理教练/顾问进行了定性访谈。在这两项研究中,作者发现更多的关系比代理商的内容,包括MDP含量。面谈显示关系战略占主导地位,代理技能和关系技能往往交织在发展努力中。本研究可以指导管理教练和顾问为客户提供更注重关系技能的管理发展(MD)。未来的研究应该以我们的发现为基础,探索领导力现在是否需要更多的关系技能,而不是代理技能。
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引用次数: 0
Metaverse changing realm of the business world: a bibliometric snapshot 商业世界的多维变化领域:一个文献计量快照
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-05-30 DOI: 10.1108/jmd-01-2023-0006
Mita Mehta, Garima Pancholi, Dr Abhineet Saxena
PurposeDigital disruption has posed challenges to managers. Metaverse is one of the fastest-growing digital transformations (DTs) impacting business across the globe. There needs to be more literature on the academic prospect relating to metaverse. This article aims to analyze and evaluate the publications to highlight themes, opportunities and contemporary challenges of metaverse in business management to get insights about the challenges posed to managers through such transformation.Design/methodology/approachOver 74 articles from 2006 to 2022 were collected using the Scopus database. These were further analyzed to understand how previous research captures metaverse in the domain of business management and the amount to which has been studied in terms of publication productivity, country productivity, affiliation productivity and author productivity, Top-cited documents, keywords analysis, network visualization of keywords and bibliometric coupling. The authors also gathered literature related to metaverse in the field of business management and its uses for managers.FindingsThe authors' findings reveal that metaverse in business management has gained momentum in publications since 2022. Approximately 68% of total publications and 56% of total citations were from 2022. USA is the flagbearer of metaverse around the globe and the University of Georgia is leading in affiliation productivity. Network analysis through Vosviewer shows that keywords metaverse and virtual reality (VR) have the highest co-occurrences and link strength.Originality/valueThis article is relevant to those interested in how the world of virtual workspace is making a paradigm shift in management development. This study aims to review previous literary works through bibliometrics and visualization approaches comprehensively. Metaverse is changing the schema of the business world in terms of various strategies that this article addressed. Such studies have not been previously carried out.
数字化颠覆给管理者带来了挑战。Metaverse是影响全球业务的增长最快的数字转换(dt)之一。关于元宇宙的学术前景,需要有更多的文献。本文旨在分析和评估出版物,以突出主题,机会和当代的挑战,在企业管理的元宇宙,以获得洞察通过这种转变给管理者带来的挑战。设计/方法/方法使用Scopus数据库收集了2006年至2022年的74篇论文。对这些数据进行进一步分析,以了解之前的研究如何捕捉企业管理领域的元世界,以及在出版生产率、国家生产率、隶属关系生产率和作者生产率、被引最多的文献、关键词分析、关键词网络可视化和文献计量耦合方面的研究数量。作者还收集了与企业管理领域的元宇宙及其对管理者的用途相关的文献。研究结果作者的研究结果表明,自2022年以来,企业管理中的元宇宙在出版物中获得了势头。大约68%的总出版物和56%的总引用来自2022年。美国是全球元宇宙的旗手,佐治亚大学在联盟生产力方面处于领先地位。通过Vosviewer进行网络分析发现,关键词metaverse和virtual reality (VR)的共现率和链接强度最高。原创性/价值本文与那些对虚拟工作空间世界如何在管理开发中进行范式转换感兴趣的人相关。本研究旨在透过文献计量学与视觉化的方法,全面回顾前人的文学作品。Metaverse正在通过本文讨论的各种策略改变商业世界的模式。这类研究以前从未进行过。
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引用次数: 0
Doing leadership development through mentoring in a social learning space: the case of the inaugural Leadership Learning Lab 在社会学习空间中通过辅导进行领导力发展:以首届领导力学习实验室为例
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-05-24 DOI: 10.1108/jmd-04-2022-0082
G. Reynolds, K. Samuels, C. Din, Nick Turner
PurposeThe purpose of this paper is to describe and contextualize the processes of leadership development through mentoring in a Leadership Learning Lab (“the Lab”) and to explore the implications and applications of the Lab's approach as a social learning space.Design/methodology/approachThe authors used a constructivist grounded theoretical approach and conducted semi-structured interviews with participants in the Lab, which operated out of a leadership center in a mid-sized Canadian business school.FindingsThe findings show that participants used their individual life experiences to practice leadership development through mentoring in a social learning space of prescribed uncertainty. The participants identified with becoming flexible, self-actualized leaders by learning to view their own experiences and those of their Lab partners through a leadership lens.Originality/valueThis study contributes to an understanding of the “doing” of leadership development in a social learning space and highlights three relational processes through which leadership development emerged through mentoring: rapport-building, democratization and reflection.
本文的目的是描述和情境化领导力学习实验室(“实验室”)中通过指导培养领导力的过程,并探讨实验室方法作为社会学习空间的含义和应用。设计/方法/方法作者采用了建构主义的理论方法,并对实验室的参与者进行了半结构化访谈,该实验室在加拿大一家中型商学院的领导中心运作。研究结果表明,参与者利用他们的个人生活经历,在规定不确定性的社会学习空间中通过指导实践领导力发展。参与者认为,通过学习从领导的角度看待自己和实验室伙伴的经历,他们将成为灵活的、自我实现的领导者。原创性/价值本研究有助于理解领导力发展在社会学习空间中的“行为”,并强调了领导力发展通过指导产生的三个关系过程:建立融洽关系、民主化和反思。
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引用次数: 0
Smart human resource analytics for happiness management 幸福管理的智能人力资源分析
IF 3.1 Q1 Business, Management and Accounting Pub Date : 2023-05-18 DOI: 10.1108/jmd-03-2023-0064
Arturo-Julián Abellán-Sevilla, M. Ortiz-de-Urbina-Criado
PurposeThe coronavirus disease 2019 pandemic changed the lives of people around the world. In a post pandemic era, leaders have a role to enable the changes needed to make workplaces smart and happier. The aim of this study is to look at human resource management (HRM) from new perspectives: being smart and happy in the workplace. Some research questions are proposed: What do we know about smart human resources (smart HR)? What do we know about human resource analytics (HRA)? and how can future research on smart and happy HRM be oriented?Design/methodology/approachA bibliometric technique is used to identify the main topics studied in smart HR and HRA. A logical reasoning is applied to propose future research models.FindingsFor smart HR, the roadmap considers the approaches, practices and purposes. For HRA, the roadmap shows what are the perspectives HR processes, tools and its usefulness. Considering the context of Industry 5.0 and post pandemic era, a future research line for studying smart HRA for happy management is proposed.Originality/valueThis study has developed a proposed model to guide future research on the application of HRA to manage smart and happy workers.
2019冠状病毒病大流行改变了世界各地人们的生活。在大流行后时代,领导者有责任促成必要的变革,使工作场所变得更聪明、更快乐。本研究的目的是从新的角度来看待人力资源管理(HRM):在工作场所变得聪明和快乐。提出了一些研究问题:我们对智能人力资源(smart HR)了解多少?我们对人力资源分析(HRA)了解多少?未来对智能快乐人力资源管理的研究应该如何定位?设计/方法/方法使用文献计量学技术来确定智能人力资源和人力资源管理研究的主要主题。运用逻辑推理提出未来的研究模式。对于智能人力资源,路线图考虑了方法、实践和目的。对于人力资源管理,路线图显示了人力资源管理流程、工具及其用途的前景。结合工业5.0和后流行病时代的背景,提出了面向幸福管理的智能人力资源管理的未来研究方向。原创性/价值本研究提出了一个建议模型,以指导未来应用人力资源管理来管理聪明和快乐的员工的研究。
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引用次数: 1
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JOURNAL OF MANAGEMENT DEVELOPMENT
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