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An Arendtian perspective on responsibilized heroes: Why marketing needs a new model of heroic action 阿伦特视角下的责任英雄:为什么营销需要一种新的英雄行为模式
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-18 DOI: 10.1177/14705931221139318
Josephine Go Jefferies
This paper explains how disadvantaged consumers challenge their subjugated positioning through self-discipline, recursive reflexivity and narration. Although it is possible to interpret their agency as complicit with their responsibilization, viewing responsibilized consumers’ entanglement in dynamic market formation as complicity in their disadvantage forecloses on their ability to resist. Instead, this paper argues resistance at the human level involves subjectivation processes according to different spatiotemporal logics. This means resistance paradoxically resembles conformity within a heroic path of resistance against their social disadvantage. Drawing on Arendt’s (1958) categorization of human activities helps surface the politics of resistance at the human level from self-interest to collective interest and social change. The findings suggest theoretical realignment is needed to (1) delineate the limits of responsibilization to adequately explain heterogeneous types of self-discipline within subjectivation processes; and (2) expose the spatiotemporal and political nature of compliance and resistance to market and non-market forces.
本文阐释了弱势消费者如何通过自律、递归反身性和叙述来挑战他们被征服的定位。尽管可以将他们的代理解释为他们的责任的同谋,但将有责任的消费者在动态市场形成中的纠缠视为他们处于劣势的同谋,会削弱他们的抵抗能力。相反,本文认为,人类层面的抵抗涉及到根据不同时空逻辑的主观主义过程。这意味着反抗矛盾地类似于在反抗社会劣势的英雄道路上的顺从。借鉴阿伦特(1958)对人类活动的分类,有助于揭示人类层面的抵抗政治,从利己主义到集体利益和社会变革。研究结果表明,需要进行理论调整,以(1)界定反应的极限,从而充分解释主观化过程中的异质自律类型;以及(2)揭示服从和抵制市场和非市场力量的时空和政治性质。
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引用次数: 0
Nurturing an aesthetic tribe: Consuming and (re)producing ‘Quarantine Art’ 培育一个审美部落:消费和(再)生产“隔离艺术”
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-09 DOI: 10.1177/14705931221138613
Iida Hietala
This article explores ‘quarantine art’ – an Instagram challenge of recreating well-known artworks in self-isolation for the consumption of others – to investigate how people come together on social media to form an aesthetic tribe of consumer-producers. Drawing on a mixed-method qualitative approach, it presents netnographic observations and participant interviews subjected to representational and non-representational analyses. The findings illuminate the broad assemblage of visual arts, crafty practices and social media affordances that allow for a new communal expression, an aesthetic form of being together, and an emancipatory embrace of the ancient ‘maternal’ trope. That is, a new type of female subjectivity is brought to the fore – one that, separated from its ancient predecessors burdened by ‘caring for others’, celebrates aesthetic expression, nurturing and caretaking as a means to break down isolation. Overall, this study offers a feminist post-postmodern reading and elaboration of research into consumer tribes and virtual communities gathered around art, culture and aesthetics.
这篇文章探讨了“隔离艺术”——一项Instagram挑战,在自我隔离的情况下重新创作知名艺术品,供他人消费——以调查人们如何在社交媒体上聚集在一起,形成一个消费生产者的审美部落。它采用混合方法定性方法,提出了网络观察和参与者访谈,并进行了代表性和非代表性分析。这些发现阐明了视觉艺术、工艺实践和社交媒体支持的广泛组合,允许一种新的公共表达,一种聚在一起的美学形式,以及对古老的“母性”比喻的解放拥抱。也就是说,一种新型的女性主体性被带到了前台——一种与背负着“照顾他人”负担的古老的前辈分离开来的女性主体性,颂扬审美表达,培育和照顾作为一种打破孤立的手段。总的来说,这项研究提供了一个女权主义的后后现代的阅读和阐述对消费者部落和围绕艺术、文化和美学聚集的虚拟社区的研究。
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引用次数: 3
Mundane emotions: Losing yourself in boredom, time and technology Mundane情绪:在无聊、时间和技术中迷失自我
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-04 DOI: 10.1177/14705931221138617
Stephen Murphy, Timothy R. Hill, P. McDonagh, Amanda Flaherty
Marketing and consumer research has drawn attention to the positive and joyful emotional features of consumer tribes. However, research has little to say on boredom, an emotional state already prevalent in consumers’ lives, yet exacerbated during the COVID-19 pandemic due to lockdown restrictions that prevented tribal consumption experiences. Informed by Heidegger’s understanding of boredom as a fundamental mood tied to temporality, this research uses semi-structured interviews to identify two kinds of boredom – superficial and profound boredom – and their specific temporal dynamics. Superficial boredom is common and refers to a situational restlessness in which people desire distractions. In contrast, profound boredom refers to an existential discomfort in which people struggle with their sense of self, but ultimately can result in the discovery of tribal passions. We explain superficial boredom as a symptom of a dominant temporal regime that comprises connectivity and acceleration. Together these temporal logics fragment and compress time in ways that encourage mundane social media consumption that simply fills time. We also explain how profound boredom stems from an abundance of uninterrupted time spent in relative solitude. In extending Heidegger’s theory of boredom to analyse contemporary boredom in an era where digital technology is ubiquitous, our research contributes to consumer research’s understanding of mundane emotions and discusses what it means to be bored together.
市场营销和消费者研究引起了人们对消费者部落积极快乐情感特征的关注。然而,研究对无聊没有什么可说的,无聊是一种已经在消费者生活中普遍存在的情绪状态,但在新冠肺炎大流行期间,由于封锁限制阻止了部落消费体验,这种情绪状态加剧了。根据海德格尔对无聊作为一种与时间性相关的基本情绪的理解,本研究使用半结构化访谈来识别两种无聊——表面无聊和深层无聊——及其特定的时间动态。表面上的无聊是常见的,指的是人们渴望分心的不安。相比之下,极度无聊指的是一种存在的不适,人们在这种不适中与自我意识作斗争,但最终可能导致部落激情的发现。我们将表面无聊解释为一种占主导地位的时间机制的症状,该机制包括连通性和加速性。这些时间逻辑将时间分割和压缩在一起,鼓励平凡的社交媒体消费,只会填满时间。我们还解释了在相对孤独中度过的大量不间断的时间是如何导致极度无聊的。在扩展海德格尔的无聊理论以分析数字技术无处不在的时代的当代无聊时,我们的研究有助于消费者研究对世俗情绪的理解,并讨论了一起无聊意味着什么。
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引用次数: 2
Social linking practices across physical distance: The material constitution of sociality 跨越物理距离的社会联系实践:社会的物质构成
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-04 DOI: 10.1177/14705931221137732
Sarah Schwarz, Christiane Aufschnaiter, A. Hemetsberger
The COVID-19 crisis has resulted in physical distancing regulations, disrupting traditional practices of establishing and maintaining social relationships. We draw attention to digital nomadism as a mature case of navigating sociality in uncertainty to investigate how the linking value of materiality establishes social proximity without geographic contiguity through physical, virtual, and imagined practices. Using Miller’s (1987) theory of materiality and triangulating data collected from in-depth interviews and netnography, this study details the material constitution of co-presence with others in physical distance. We propose that consumers oscillate between work—instrumental practices of signaling and curating—and play—emotional practices of belonging and indulging—to experience social linking across different spatial and temporal frameworks.
COVID-19危机导致了保持身体距离的规定,破坏了建立和维持社会关系的传统做法。我们将数字游牧作为在不确定性中导航社会性的成熟案例来关注,以研究物质的连接价值如何通过物理、虚拟和想象的实践在没有地理相邻的情况下建立社会接近性。本研究利用米勒(1987)的物质性理论和从深度访谈和网络学中收集的三角测量数据,详细阐述了与他人在物理距离上共同存在的物质构成。我们建议消费者在信号和策划的工作工具实践和归属感和放纵的游戏情感实践之间摇摆,以体验跨越不同空间和时间框架的社会联系。
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引用次数: 3
“Sometime in the future”—The technology entrepreneur as utopian market hero “未来的某个时刻”——作为乌托邦式市场英雄的科技企业家
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-03 DOI: 10.1177/14705931221137729
Ignacio Luri, Ashok Kumar Kaliyamurthy, M. Farmer
In this conceptual article, we outline a process through which some technology entrepreneurs come to be viewed as heroes in the public’s eye. We argue that market heroism relies on top-down narratives of imagined future utopias that combine with bottom-up consumer desire for those utopias. While extant marketing theory has typically focused on imagination of products and consumption, we expand the conversation by highlighting the importance of consumer imagination for an idealized future time. The relevance of our process to consumer behavior lies with the potential for products and services to indirectly represent that imagined future time. Synthesizing work in and beyond marketing, we map out a process by which technology entrepreneurs attempt to enlist the participation of consumers, media, and the state into their visions of social and market progress. In doing so, we bring critical attention to the effect of heroic discourses of technological utopias and the ideological ground that supports and enables such discourses.
在这篇概念性的文章中,我们概述了一些技术企业家在公众眼中被视为英雄的过程。我们认为,市场英雄主义依赖于自上而下的对想象中的未来乌托邦的叙述,并结合自下而上的消费者对这些乌托邦的渴望。虽然现有的营销理论通常侧重于对产品和消费的想象,但我们通过强调消费者对理想未来时间的想象的重要性来扩大对话。我们的过程与消费者行为的相关性在于产品和服务间接代表想象中的未来时间的潜力。综合市场营销内外的工作,我们绘制了一个过程,通过这个过程,技术企业家试图将消费者、媒体和国家的参与纳入他们对社会和市场进步的愿景。在这样做的过程中,我们对技术乌托邦的英雄话语的影响以及支持和使这种话语成为可能的意识形态基础提出了批判性的关注。
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引用次数: 2
Consumption networks in times of social distancing: Towards entrained solidarity 社会距离时代的消费网络:走向团结
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-02 DOI: 10.1177/14705931221137730
Gregorio Fuschillo, Simona D’Antone
How does solidarity gel together disjointed entities in a web of social relations? This study examines how solidarity catalyzes unconnected entities (people, things, and institutions) in a consumption network by analyzing Spesasospesa.org, an Italian consumption network that was developed during lockdowns resulting from Covid-19. We find that solidarity enables the emergence of this network because of three main practices: (1) synchronization, (2) appropriation, and (3) narration. Solidarity has typically been depicted in the consumer culture literature as a given trait of consumer collectives, but our study shows that solidarity in fact plays a key role in gelling social links at the nexus of antistructure and structure. Therefore, our research extends past literature on consumer sociality by unveiling the role that entrained solidarity plays in the emergence of consumption networks in times of social distancing.
团结如何将社会关系网络中脱节的实体凝聚在一起?本研究通过分析意大利消费网络Spesasospesa.org,考察了团结如何催化消费网络中不相关的实体(人、物和机构)。Spesasospesa.org是在新冠肺炎疫情封锁期间开发的一个消费网络。我们发现,团结使这个网络的出现,是因为三个主要的实践:(1)同步,(2)挪用,(3)叙述。在消费文化文献中,团结通常被描述为消费者集体的一种特定特征,但我们的研究表明,团结实际上在反结构和结构之间的社会联系中起着关键作用。因此,我们的研究扩展了过去关于消费者社会性的文献,揭示了在社会距离时代,保持团结在消费网络的出现中所起的作用。
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引用次数: 3
World of origin: The contagious ingredient of monastic products 原产世界:修道院产品的传染性成分
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-02 DOI: 10.1177/14705931221137374
Marie-Catherine Paquier, Sophie Morin-Delerm, F. Pecot
This paper addresses the question of the resources that consumers rely on when faced with products that communicate very little. When consumers purchase items from Christian abbeys, this question is particularly significant given that these organizations, while sharing a common history, are spatially dispersed. Through qualitative interviews with purchasers of monastic products, our research confirms the contagion process from products’ origin to consumers, and proposes the new concept of World of Origin (WOO), a cloud-like representation serving as an extrinsic source of meaning and acting as a substitute for strong brand narratives. Distinct from Country of Origin, terroir, brand aura, and heritage, WOO is an addition to the marketing conceptual toolbox, facilitating a thinner grain analysis of consumption phenomena. The contagious power of WOO enriches the research on the context’s influence and enables a discussion of the consequences of consumers themselves creating embellished or even false inventions of the past.
本文解决了消费者在面对沟通很少的产品时所依赖的资源问题。当消费者从基督教修道院购买物品时,这个问题尤其重要,因为这些组织虽然有着共同的历史,但在空间上是分散的。通过对修道院产品购买者的定性访谈,我们的研究证实了从产品原产地到消费者的传染过程,并提出了原产地世界(WOO)的新概念,这是一种云状的表征,作为意义的外在来源,替代了强大的品牌叙事。与原产国、风土、品牌光环和传统不同,WOO是营销概念工具箱的一个补充,有助于对消费现象进行更细粒度的分析。WOO的感染力丰富了对背景影响的研究,并使人们能够讨论消费者自己创造过去的美化甚至虚假发明的后果。
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引用次数: 0
Money is no object: Money, cryptocurrency, fiction 货币不是对象:货币、加密货币、小说
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-02 DOI: 10.1177/14705931221137733
P. Haynes
Georg Simmel depicts money as an evolving entity that will continue to evolve to a state of ‘perfect money’ disconnected from any external guarantor of value. This article examines some of the different approaches to substantial value underpinning money, suggesting that they represent different types of fictional underwriting. Money is then contrasted with cryptocurrency, suggesting that their respective value is not only derived from different fictions but from different standards of value as major and minor currency. This analysis suggests that far from evolving into a fully abstract and functional instrument for creating stable social relationships, the divergence in currencies and currency fictions is a force for overturning such ‘expedient’ stability.
Georg Simmel将货币描述为一个不断发展的实体,它将继续发展到一种与任何外部价值担保人脱节的“完美货币”状态。本文考察了一些不同的实质价值支撑资金的方法,表明它们代表了不同类型的虚构承销。然后将货币与加密货币进行对比,表明它们各自的价值不仅来源于不同的虚构,而且来源于作为主要货币和次要货币的不同价值标准。这一分析表明,货币和货币虚构的分歧非但没有演变成一种完全抽象和实用的工具来创造稳定的社会关系,反而是推翻这种“权宜之计”稳定的力量。
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引用次数: 2
A diamond in the rough: Inauthenticity and Gems TV 未经雕琢的钻石:不真实与宝石电视
4区 管理学 Q2 BUSINESS Pub Date : 2022-11-01 DOI: 10.1177/14705931221137375
B. Canavan
This paper explores inauthenticity in the context of the Gems TV shopping channel using existential phenomenology. Objectively, subjectively and performatively Gems TV fails to convincingly stage a sense of authenticity. This is a televisual format featuring clearcut commercialism, obscure gemstones and opaque verification. Insincere screen performances are not only entertaining, but shoddiness and unpredictability of programming provides backstage glimpses that paradoxically stimulate fantasies of authenticity. Moments of intrapersonal and interpersonal connection arise around viewing. Accordingly, research into the neglected side of the authenticity-inauthenticity dialectic demonstrates that the latter may be a miasma of meanings as complex, contradictory and evocative as the former.
本文运用存在主义现象学的方法,探讨了宝石电视购物频道背景下的不真实性。无论从客观、主观还是表演角度来看,Gems TV都未能令人信服地展现真实感。这是一种电视形式,具有清晰的商业性、晦涩的宝石和不透明的验证。疯狂的屏幕表演不仅有趣,而且节目的粗制滥造和不可预测性提供了后台一瞥,矛盾地激发了对真实性的幻想。在观看的过程中产生了个人和人际关系的时刻。因此,对真实-不真实辩证法被忽视的一面的研究表明,后者可能是一种与前者一样复杂、矛盾和令人回味的含义。
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引用次数: 0
Red Tsars and Iron Ladies: Exploring the role of marketing forces in the construction of political heroism 红色沙皇与铁娘子:探索营销力量在政治英雄主义建设中的作用
4区 管理学 Q2 BUSINESS Pub Date : 2022-10-31 DOI: 10.1177/14705931221137734
Georgios Patsiaouras, James A. Fitchett
Considering the inherently divisive legacy of political (anti)heroes, marketing scholars have paid limited attention to the construction of heroic political profiles and institutions. Accordingly, this study seeks to provide an original and thorough analysis on how two 20th century political (anti)heroes have been manufactured and shaped through early and contemporary forms of marketing practice. Adopting a historical perspective and focussing on the political profiles of Joseph Stalin and Margaret Thatcher, the aim of the paper is threefold. Firstly, we show the involvement of propaganda and marketing practice behind the emergence of heroic profiles and we highlight their impact to the construction of hero institutions. Secondly, we critically discuss the role of State propaganda and marketing forces in the shaping, maintenance and communication of collective heroic discourses aiming to strengthen the ideological underpinnings of these heroic institutions. Finally, we provide novel insights on the underexamined role of marketing practice as agent of social-political change behind the rise of political forces that shape government policy, marketplaces and consumer cultures.
考虑到政治(反)英雄固有的分裂遗产,市场营销学者对英雄政治形象和制度的构建关注有限。因此,本研究试图对两位20世纪的政治(反)英雄是如何通过早期和当代形式的营销实践被制造和塑造的,提供一个原始而彻底的分析。采用历史的视角,关注约瑟夫·斯大林和玛格丽特·撒切尔的政治形象,本文的目的有三个方面。首先,我们展示了英雄形象出现背后的宣传和营销实践的参与,并强调了它们对英雄制度建设的影响。其次,我们批判性地讨论了国家宣传和市场力量在塑造、维护和传播集体英雄话语方面的作用,这些话语旨在加强这些英雄机构的意识形态基础。最后,我们提供了关于营销实践作为塑造政府政策、市场和消费文化的政治力量崛起背后的社会政治变革代理人的未被审视的作用的新颖见解。
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引用次数: 1
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Marketing Theory
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