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Better together? Stakeholder collaboration as a driver for ecological innovation in community model destinations 更好的在一起吗?利益相关者合作作为社区模式目的地生态创新的驱动力
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-30 DOI: 10.1016/j.jdmm.2025.101058
Anna M. Burton , Christoph Pachucki
This study explores the role of stakeholder collaboration in fostering ecological innovation within community model tourism destinations. As destinations face increasing ecological challenges, understanding how diverse stakeholders facilitate the adoption of sustainability practices is essential. Despite a growing body of literature exploring the economic dimensions of destination development, the specific mechanisms by which stakeholder collaboration catalyzes environmentally sustainable innovation have received less scholarly attention. Using a Flexible Pattern Matching Approach (FPMA) and qualitative interviews in Austrian destinations reveals how learning and dynamic capabilities, including experience accumulation, knowledge integration, and strategic visioning, serve as drivers for sustainable innovation capabilities. The findings demonstrate that collaborative relationships facilitate knowledge exchange, build trust, mobilize resources, and align sustainability concerns, leading to ecological innovations such as energy communities, sustainable transport, and slow food travel initiatives. By advancing the strategic net framework, this study offers practical insights for destination managers and policymakers, highlighting how collaborative efforts and supportive policies can balance economic, social, and environmental goals, ensuring long-term sustainability for tourism destinations.
本研究探讨利益相关者合作在促进社区模式旅游目的地生态创新中的作用。随着旅游目的地面临越来越多的生态挑战,了解不同利益相关者如何促进可持续发展实践的采用至关重要。尽管越来越多的文献探索目的地发展的经济维度,但利益相关者合作促进环境可持续创新的具体机制却受到较少的学术关注。利用灵活模式匹配方法(FPMA)和对奥地利目的地的定性访谈,揭示了学习和动态能力(包括经验积累、知识整合和战略愿景)如何成为可持续创新能力的驱动因素。研究结果表明,合作关系促进了知识交流,建立了信任,调动了资源,并协调了可持续性问题,从而导致了生态创新,如能源社区,可持续交通和慢食旅行倡议。通过推进战略网络框架,本研究为目的地管理者和政策制定者提供了实用的见解,强调了合作努力和支持性政策如何平衡经济、社会和环境目标,确保旅游目的地的长期可持续性。
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引用次数: 0
Video games drive Chinese otakus to travel: Cognitive appraisal theory and affective transfer theory 电子游戏驱动中国宅男旅游:认知评价理论和情感迁移理论
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-30 DOI: 10.1016/j.jdmm.2025.101062
Xiaohong Wu , Ivan Ka Wai Lai
This study investigated the viral success of the Chinese video game Black Myth: Wukong by employing a mixed-method approach to explore how video games drive Chinese otakus (young male gamers) to travel. In Study 1, online social media searches, semi-structured interviews, and a survey were conducted to develop a measurement scale for video game characteristics. Drawing on cognitive appraisal theory and affective transfer theory, Study 2 constructed a research model to investigate how these characteristics foster destination intimacy through spatial presence, empathy, and psychological closeness, while considering the moderating effect of familiarity. The findings of Study 1 identified three dimensions of video game characteristics: storylines, characters, and aesthetic design. The results of Study 2 indicated that three video game characteristics influence gamers’ empathy, whereas only characters and aesthetic design influence their spatial presence. While empathy influences spatial presence, both contribute to gamers’ psychological closeness to the game, thereby ultimately influencing destination intimacy. Finally, familiarity moderates the effect of empathy on psychological closeness.
本研究调查了中国电子游戏《黑色神话:悟空》的病毒式传播成功,采用混合方法探讨了电子游戏是如何推动中国宅男(年轻男性玩家)去旅行的。在研究1中,我们通过在线社交媒体搜索、半结构化访谈和调查来开发电子游戏特征的测量量表。研究2借鉴认知评价理论和情感迁移理论,构建了一个研究模型,探讨这些特征如何通过空间存在、共情和心理亲密度促进目的地亲密度,同时考虑熟悉度的调节作用。研究1的发现确定了电子游戏特征的三个维度:故事情节、角色和美学设计。研究2的结果表明,三个电子游戏特征影响玩家的共情,而只有角色和美学设计影响他们的空间存在。虽然移情会影响空间存在感,但两者都有助于玩家对游戏的心理亲近度,从而最终影响目的地亲密度。最后,熟悉度调节共情对心理亲近的影响。
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引用次数: 0
To reciprocate or stay indifferent? Effect of host hospitality on tourist citizenship behaviour 回报还是保持冷漠?东道主好客对游客公民行为的影响
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-26 DOI: 10.1016/j.jdmm.2025.101060
Guoquan Wang , Lianping Ren , Yanbo Yao , Guangmei Jia
While there is increasing scholarly attention on the prominent role of host hospitality in shaping tourism experience, few studies have revealed whether host hospitality impacts tourists’ extra-role behaviours – citizenship behaviour. It is awaiting examination whether tourists would respond favorably in face of high-level host hospitality. To test such impact, and to explore its underlying mechanism and boundary conditions, this study constructs an integrated theoretical framework under the theoretical lens of reciprocity, affective events and stereotype content model, and tests the proposed hypotheses via a multimethod approach comprising a field survey and four scenario-based experiments. Results suggest that host hospitality triggers tourist citizenship behaviour through the mediators of destination warmth and affective commitment. Moreover, two human traits—cultural intelligence and openness to experience—are identified as significant moderators in the effect of host hospitality on tourist citizenship behaviour, with openness to experience further moderating the mediating effects of destination warmth and affective commitment. Theoretical and managerial implications are provided.
虽然越来越多的学者关注主人的热情好客在塑造旅游体验中的突出作用,但很少有研究揭示主人的热情好客是否会影响游客的角色外行为-公民行为。面对东道主的高水平款待,游客是否会有良好的反应,还有待检验。为了检验这种影响,并探索其潜在机制和边界条件,本研究在互惠、情感事件和刻板印象内容模型的理论视角下构建了一个整合的理论框架,并通过实地调查和四个场景实验的多方法方法对提出的假设进行了检验。结果表明,东道主的热情好客通过目的地温暖和情感承诺的中介作用来触发游客公民行为。此外,两种人类特质——文化智力和经验开放性——被确定为东道国热情好客对游客公民行为影响的显著调节因子,而经验开放性进一步调节了目的地热情和情感承诺的中介作用。提供了理论和管理意义。
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引用次数: 0
From authenticity to loyalty via subjective well-being and place attachment: Evidence from a World Heritage Site across local, national, and international visitors 通过主观幸福感和地方依恋从真实性到忠诚度:来自当地、国家和国际游客的世界遗产地证据
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-25 DOI: 10.1016/j.jdmm.2025.101059
Raana Shaykh-Baygloo , Zahra Soltani
Identifying the determinants of tourists' destination loyalty is critical for advancing tourism marketing and management strategies. Although extensive research exists on tourist loyalty, the specific role of authenticity within heritage tourism remains under-investigated. This study examines the relationships among authenticity, subjective well-being, place attachment, and destination loyalty for visitors to Naqsh-e Jahan Square, a World Heritage Site in Iran. Data were collected from a total of 930 tourists, with an equal number of respondents from local, national, and international visitor groups. Structural Equation Modeling was employed to test the proposed model for each cohort and the overall sample, including an examination of tourist type as a moderating variable. Findings indicate that existential authenticity exerts a significant positive effect on place attachment, subjective well-being, and loyalty across all groups, with notably stronger impacts observed among local visitors. Moreover, subjective well-being is a significant predictor of loyalty for national and international tourists but not for locals. These insights offer practical implications for destination managers seeking to develop targeted strategies tailored to diverse visitor segments.
确定旅游者目的地忠诚度的决定因素对于推进旅游营销和管理策略至关重要。尽管对游客忠诚度的研究已经非常广泛,但真实性在遗产旅游中的具体作用仍未得到充分的研究。本研究考察了伊朗世界遗产纳克什-埃贾汗广场游客的真实性、主观幸福感、地方依恋和目的地忠诚度之间的关系。数据共从930名游客中收集,来自当地、国内和国际游客群体的受访者人数相同。采用结构方程模型对每个队列和整体样本进行检验,包括对游客类型作为调节变量的检验。研究发现,存在真实性对地方依恋、主观幸福感和忠诚均有显著的正向影响,其中对本地游客的影响更为显著。此外,主观幸福感是国内和国际游客忠诚度的重要预测因子,而不是本地游客忠诚度的重要预测因子。这些见解为目的地管理者寻求针对不同游客群体制定有针对性的策略提供了实际意义。
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引用次数: 0
Fostering community wellbeing via regenerative destination planning: An Aotearoa New Zealand case study 通过再生目的地规划促进社区福祉:新西兰奥特罗阿案例研究
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-22 DOI: 10.1016/j.jdmm.2025.101057
Hannah McKeeman, Susan Houge Mackenzie , Brent Lovelock
In response to growing calls for tourism to enhance community wellbeing, this exploratory study examined the early stages of destination planning for community wellbeing in New Zealand. Using qualitative content analysis, the study analysed proposed community wellbeing, aspirations, strategies and indicators from 29 regional tourism destination management plans. Three primary approaches to destination planning were identified: Regenerative, Values-based and Sustainable. The findings revealed a shift towards more holistic, place-based and indigenous conceptualisations of community wellbeing. However, while most destination management plans had clear community wellbeing aspirations (n = 22), strategies and associated measurement tools were generally underdeveloped. Notably, destination management plans which engaged with regenerative or values-based tourism were more likely to include innovative strategies and indicators, in contrast to those using more traditional sustainable approaches. The study identified the need for diverse and measurable indicators of community wellbeing that can be benchmarked across destinations, while still reflecting local values and priorities. These insights provide a grounded understanding of the evolving nature of destination planning for community wellbeing, highlighting a process that is context-specific, often aspirational, and shaped by governance structures and conceptual paradigms. The findings are translated into a proposed conceptual model for regenerative planning that offers valuable insights for global destinations seeking to move towards more regenerative-informed destination planning models focused on community wellbeing.
为了响应越来越多的呼吁,旅游业提高社区福利,这项探索性研究调查了新西兰社区福利目的地规划的早期阶段。采用定性内容分析,研究分析了29个区域旅游目的地管理计划中提出的社区福利、愿望、策略和指标。确定了目的地规划的三种主要方法:再生、基于价值和可持续。研究结果揭示了一种向更全面、基于地方和本土的社区福利概念的转变。然而,虽然大多数目的地管理计划有明确的社区福祉愿望(n = 22),但战略和相关测量工具普遍不发达。值得注意的是,与使用更传统的可持续方法相比,涉及可再生或基于价值的旅游的目的地管理计划更有可能包括创新战略和指标。该研究确定了对社区福利的多样化和可衡量指标的需求,这些指标可以在不同目的地之间作为基准,同时仍然反映当地的价值观和优先事项。这些见解提供了对社区福利目的地规划不断发展的本质的基本理解,强调了一个具体环境的过程,通常是理想的,并由治理结构和概念范式塑造。研究结果被转化为可再生规划的概念模型,为全球旅游目的地寻求更注重社区福祉的可再生目的地规划模型提供了宝贵的见解。
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引用次数: 0
The impact of haptic blocking on tourists’ variety-seeking consumption behavior 触觉阻塞对游客求异消费行为的影响
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-11 DOI: 10.1016/j.jdmm.2025.101056
Yue Liu , Yongge Niu , Xiaoxiao Fu , Catherine Prentice , Tian Lan
Sensory interaction is a vital component of the tourist experience. However, tourists often encounter “no-touch” policies at attractions, particularly those rich in historical, natural, or cultural significance. This restriction can lead to haptic blocking, which refers to the isolation of physical interaction with objects, resulting in unfulfilled tactile desires. This study investigates whether such restrictions prompt compensatory behaviors, particularly an increased inclination toward variety-seeking in consumption. Four experiments were conducted to examine the influence of haptic blocking on both direct and indirect sensory compensation. The findings reveal that haptic blocking enhances the sense of freedom constraint, prompting tourists to seek variety in consumption as a way to mentally compensate. The purpose of purchase and the need for touch (NFT) were identified as moderating factors. These results emphasize the importance of sensory experiences in tourism management and hold significant implications for tourism marketers, retailers, and destination managers.
感官互动是旅游体验的重要组成部分。然而,游客经常在景点遇到“禁止触摸”的政策,特别是那些具有丰富历史、自然或文化意义的景点。这种限制会导致触觉阻塞,这是指与物体的物理交互的隔离,导致无法满足的触觉欲望。这项研究调查了这种限制是否会促使代偿行为,特别是在消费中增加了追求多样性的倾向。我们进行了四个实验来研究触觉阻断对直接和间接感觉补偿的影响。研究结果表明,触觉阻塞增强了自由约束感,促使游客在消费中寻求多样化,作为一种心理补偿。购买目的和触摸需求(NFT)被确定为调节因素。这些结果强调了感官体验在旅游管理中的重要性,并对旅游营销人员、零售商和目的地管理者具有重要意义。
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引用次数: 0
Weather adaptation strategies in tourism 旅游中的天气适应策略
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-10-04 DOI: 10.1016/j.jdmm.2025.101054
Gui Lohmann , M. Sadegh Eshaghi , Mona Afshardoost , Brent D. Moyle
Weather conditions impact tourism experiences and influence travel decisions. Nevertheless, studies tend to focus on climate change, with limited research investigating how tourism destinations can prepare for and adapt to day-to-day weather variability. The conceptual ‘Weather Adaptation Model for Destination Typologies’ is proposed, depicting the complex relationship between weather adaptation strategies and managerial interventions. By using a systematic narrative review, this study critically examines the weather-based adaptation strategies available to tourism operators, with emergent findings revealing four key adaptation directions: exiting, protecting, expanding, and sharing. As a result of this review, the ‘Weather Adaptation Managerial Toolkit’ has been developed, comprising seven tools and measures, offering practical insights for formulating and implementing weather adaptation strategies. Furthermore, policy interventions that destination managers, policymakers, and businesses can leverage to mitigate the impact of weather variability on tourism destinations of various typologies are articulated. The paper underscores the emerging field of collective efforts, sustainability, and strategic adaptation measures to navigate the complexities of weather-related challenges in the context of tourism.
天气状况影响旅游体验,影响旅游决策。然而,研究往往集中在气候变化上,关于旅游目的地如何准备和适应日常天气变化的研究有限。提出了概念性的“目的地类型的天气适应模型”,描述了天气适应策略和管理干预之间的复杂关系。通过系统的叙述回顾,本研究批判性地考察了旅游经营者可用的基于天气的适应策略,并揭示了四个关键的适应方向:退出、保护、扩展和共享。经过这一审查,“天气适应管理工具包”已经开发出来,其中包括七个工具和措施,为制定和实施天气适应战略提供了实际的见解。此外,还阐述了目的地管理者、政策制定者和企业可以利用的政策干预措施,以减轻天气变化对各种类型旅游目的地的影响。本文强调了在旅游业背景下,通过集体努力、可持续性和战略适应措施来应对复杂的天气相关挑战的新兴领域。
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引用次数: 0
Linking landscape features of urban parks to visitors' sense of place: A novel hybrid machine learning approach 将城市公园的景观特征与游客的场所感联系起来:一种新的混合机器学习方法
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-29 DOI: 10.1016/j.jdmm.2025.101055
Rong Lin , Bo-Wei Zhu , Lei Xiong , Gwo-Hshiung Tzeng
Sense of place is an essential aspect that enhances people’s willingness to revisit, satisfaction and loyalty. Many scholars have conducted research on people's sense of place in public open spaces. However, limited attention has been given to the comprehensive exploration of the physical environmental factors that these studies suggest affect the sense of place. Moreover, the limitations of existing traditional methods and big data approaches remain unresolved. This study aims to investigate the relationship between the physical environmental factors and tourists' sense of place, drawing on dual-function parks in Shanghai as an empirical case study. Natural language processing (NLP) and grounded theory techniques were used to establish a framework for a corresponding sense of place and its associated environmental factors in urban parks via online reviews, and word banks were created to quantify the sense of place. Regression analysis was used to determine the relationship between the sense of place, positive sentiments and environmental factors. The results showed that there was a significant relationship between the positive sentiments of park visitors and many elements of the sense of place. Among environmental factors, 12 factors were found to significantly influence the strength of sense of place. This study contributes to expanding the conceptual framework of sense of place and introducing a new approach to investigate the relationship between environmental factors and tourists' sense of place, and proposing implications for park planning and design.
地方感是提高人们回访意愿、满意度和忠诚度的重要方面。许多学者对人们在公共开放空间中的场所感进行了研究。然而,对这些研究表明影响场所感的物理环境因素的综合探索受到了有限的关注。此外,现有传统方法和大数据方法的局限性仍未得到解决。本研究以上海双功能公园为实证案例,探讨自然环境因素与游客场所感的关系。利用自然语言处理(NLP)和扎根理论技术,通过在线评价建立了城市公园相应的地方感及其相关环境因素的框架,并创建了词库来量化地方感。采用回归分析确定了地方感、积极情绪与环境因素之间的关系。结果表明,公园游客的积极情绪与场所感的许多要素之间存在显著的关系。在环境因素中,有12个因素对地方感的强度有显著影响。本研究扩充了地方感的概念框架,为研究环境因素与游客地方感之间的关系提供了一种新的方法,并为公园规划设计提供了启示。
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引用次数: 0
Capturing causal configurations of tourism destination competitiveness conditions for tourism performance: Asymmetric and symmetric application 获取旅游目的地竞争力条件对旅游绩效的因果配置:非对称与对称应用
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-05 DOI: 10.1016/j.jdmm.2025.101042
Kanghwa Choi
The purpose of this study was to unravel the intertwined causal configuration of destination competitiveness conditions underlying inbound tourist arrivals and expenditures. This study employed a two necessary condition analysis (NCA) and fuzzy-set qualitative comparative analysis (fsQCA) methods to explore the necessary and sufficient configurations of destination competitiveness conditions across 133 country cases. Specifically, the country-specific destination competitiveness antecedents were taken from the World Economic Forum's ‘Travel & Tourism Competitiveness Index’. In addition, this study conducted the multiple regression analysis to confirm the robustness of the results from the fsQCA by comparing symmetric and asymmetric models.
The findings from the fsQCA highlighted that countries have different causal configurations for boosting destination competitiveness. Thus, each country should consider its specificities when determining the optimal configurations of causal conditions to respond better to low or high levels of tourism outcomes. Notably, enabling capacity such as cultural and natural heritage is a critical for the destination competitiveness in both symmetric and asymmetric approaches. This is the first attempt to explore the complex causal configurations between tourism destination competitiveness conditions and inbound tourist arrivals and expenditures using symmetric and asymmetric approaches. The insights can guide country-level tourism marketing strategies to boost inbound tourist arrivals and tourism revenue.
摘要本研究的目的在于揭示旅游目的地竞争力条件与入境游客数量和消费之间相互交织的因果关系。本研究采用两种必要条件分析(NCA)和模糊集定性比较分析(fsQCA)方法对133个国家的目的地竞争力条件的必要和充分配置进行了探讨。具体而言,国别目的地竞争力先行项取自世界经济论坛的“旅游竞争力指数”。此外,本研究还通过对比对称模型和非对称模型,进行多元回归分析,验证了fsQCA结果的稳健性。fsQCA的研究结果强调,各国在提高目的地竞争力方面存在不同的因果关系。因此,在确定因果条件的最佳配置时,每个国家都应考虑其具体情况,以便更好地应对低水平或高水平的旅游结果。值得注意的是,在对称和非对称方法中,文化和自然遗产等赋能能力对于目的地的竞争力至关重要。本文首次采用对称和非对称方法探讨旅游目的地竞争力条件与入境游客人数和消费之间的复杂因果关系。这些见解可以指导国家层面的旅游营销策略,以提高入境游客人数和旅游收入。
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引用次数: 0
Rural tourism as a catalyst for labor return? A rethinking of return migration from a mixed embeddedness perspective 乡村旅游是劳动力回流的催化剂?从混合嵌入性角度对返乡移民的再思考
IF 7.4 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-03 DOI: 10.1016/j.jdmm.2025.101041
Xinrui Wang , Dandan Huang , Meiling Wu
This study conducts a typological investigation on return migrants during the development of rural tourism from the perspective of mixed embeddedness. It employs a comparative analysis of return migration in two case sites combined with the pattern-matching method. The findings suggest that return migrants in rural tourism destinations can be categorized into four types based on their motivation and the length of intended stay, including entrepreneurial return migrants, lifestyle return migrants, seasonal return migrants, and drifting return migrants. Return migration is influenced by a mix of cognitive, social, and institutional embeddedness, exhibiting varying degrees of mixed embeddedness among different types of return migrants. Given the heterogeneity among return migrants, the role played by rural tourism varies and is affected by their various levels of embeddedness. By providing a novel typology of return migration and investigating the distinct role of rural tourism, this study offers theoretical and practical insights into migration studies within the context of rural tourism.
本研究从混合嵌入视角对乡村旅游发展过程中的返乡务工人员进行类型学调查。结合模式匹配方法,对两个案例点的返乡迁移进行了对比分析。研究结果表明,乡村旅游目的地返乡人员根据其动机和停留时间可分为创业型返乡、生活型返乡、季节性返乡和漂流型返乡四种类型。回归移民受到认知、社会和制度嵌入性的混合影响,在不同类型的回归移民中表现出不同程度的混合嵌入性。考虑到返乡人口的异质性,乡村旅游所发挥的作用是不同的,并受到其不同嵌入程度的影响。本研究提供了一种新的回迁类型,并调查了乡村旅游的独特作用,为乡村旅游背景下的移民研究提供了理论和实践见解。
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引用次数: 0
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Journal of Destination Marketing & Management
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