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A longitudinal study of the impact of the Tokyo 2020 Olympics on Japanese residents' support: The mediating role of social well-being 东京 2020 年奥运会对日本居民支持率影响的纵向研究:社会福祉的中介作用
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-08 DOI: 10.1016/j.jdmm.2024.100947
Shintaro Sato , Keita Kinoshita , Hiroaki Funahashi , Takuya Furukawa , Shang-Chun Ma , Kyriaki Kaplanidou
Mega sporting events can generate significant impacts on the host destinations. The Tokyo 2020 Olympics (“Tokyo 2020” hereafter) was a unique case as the pandemic minimized the impact of international tourism. In this situation, how could residents' perceived event impacts be associated with support intention for future event hosting? The purpose of this study is to examine the relationships between event impact perceptions of Tokyo 2020, residents' social well-being, and their support toward future event hosting. Three-wave time-lagged data were gathered from residents in Japan (T1 = approximately one month prior to the event; T2 = immediately after the event; and T3 = four months after the event; N = 296). The results of the structural equation model showed that no event impact perceptions were directly associated with residents' support, measured four months after the event. However, positive economic and environmental impacts (T1) indirectly via residents' social well-being (T2) influenced their support for future event hosting (T3). The findings highlighted that the event impact perceptions and residents' support for event hosting can be mediated by temporarily activated social well-being. The findings are particularly important when people have difficulties finding connections to society (i.e., the pandemic in this study). A sense of social well-being is the key to enhancing residents’ support for future event hosting.
大型体育赛事会对主办地产生重大影响。东京 2020 年奥运会(以下简称 "东京 2020")是一个独特的案例,因为大流行病将国际旅游业的影响降至最低。在这种情况下,居民感知到的赛事影响如何与未来赛事举办的支持意向相关联?本研究旨在探讨东京 2020 的事件影响感知、居民的社会福利及其对未来事件主办的支持之间的关系。研究收集了日本居民的三波时滞数据(T1 = 活动举办前约一个月;T2 = 活动举办后不久;T3 = 活动举办后四个月;N = 296)。结构方程模型的结果表明,在事件发生四个月后的测量中,居民对事件影响的认知与支持没有直接联系。然而,积极的经济和环境影响(T1)通过居民的社会福利(T2)间接影响了他们对未来举办活动的支持(T3)。研究结果强调,活动影响认知和居民对活动主办的支持可以通过暂时激活的社会幸福感来调节。当人们难以找到与社会的联系时(如本研究中的大流行病),这些发现尤为重要。社会幸福感是增强居民对未来活动主办支持的关键。
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引用次数: 0
Visual representation of tourism landscapes: A comparative analysis of DMOs in a cross-border destination 旅游景观的视觉呈现:跨境目的地目的地管理组织的比较分析
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-10-04 DOI: 10.1016/j.jdmm.2024.100932
Denis Cerić , Marek Więckowski , Dallen J. Timothy
This paper introduces a framework for analyzing and interpreting the visual content of tourism landscapes, particularly focusing on the comparative representation of these landscapes by destination management organizations (DMOs) in the cross-border context of Usedom Island, shared by Poland and Germany. Drawing on a literature review and employing visual content analysis, this study categorizes elements of tourism landscapes as depicted in DMO-produced photographs, highlighting the differences in how these landscapes are presented to potential visitors by Polish and German DMOs. Key findings reveal significant disparities in the portrayal of cultural and natural heritage, suggesting divergent marketing strategies that may influence tourists’ perceptions and destination choices. This research not only contributes to the theoretical discourse on destination imaging and branding but also offers practical insights for DMOs in leveraging landscape elements effectively.
本文介绍了一个分析和解释旅游景观视觉内容的框架,尤其侧重于目的地管理组织(DMO)在波兰和德国共有的乌瑟敦岛跨境背景下对这些景观的比较表述。本研究通过文献综述和视觉内容分析,对目的地管理组织制作的照片中描绘的旅游景观要素进行了分类,突出强调了波兰和德国目的地管理组织在向潜在游客展示这些景观方面的差异。主要研究结果表明,在描绘文化和自然遗产方面存在巨大差异,这表明不同的营销策略可能会影响游客的认知和目的地选择。这项研究不仅为目的地形象和品牌塑造的理论研究做出了贡献,还为目的地管理组织有效利用景观元素提供了实用见解。
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引用次数: 0
(Un)willingness to pay to visit a national park from a sustainable entrepreneurial tourism perspective (从可持续创业旅游角度看游览国家公园的(不)支付意愿
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-26 DOI: 10.1016/j.jdmm.2024.100933
Paula Vázquez-Rodríguez , Noelia Romero-Castro , Aleksandar Šević , Lara Quiñoá-Piñeiro
As the number of protected areas increases in a country, there is a need for entrepreneurial action to maximize the environmental and economic benefits of nature-based tourism and to complement government funding. Establishing an entrance fee to visit these protected areas could be a good option to ensure long-term economic sustainability. Therefore, using Herzberg's theory of motivation-hygiene and the fuzzy-set qualitative comparative analysis methodology (fsQCA) as a valid theoretical framework, this study aims to analyze the combined effects of both motivating and hygiene variables which lead to the absence of willingness to pay (WTP) an entrance fee to visit a national park. The findings indicate that motivating factors, such as prior visits to other national parks, the inclination to visit a national park, or a strong commitment to environmental issues, were more important than hygiene factors, such as value for money and overall satisfaction with the visit. Managerial implications and directions for future studies are also discussed.
随着一个国家保护区数量的增加,有必要采取企业行动,最大限度地发挥以自然为基础的旅游业的环境和经济效益,并补充政府资金。为游览这些保护区收取门票可能是确保经济长期可持续发展的一个不错选择。因此,本研究采用赫茨伯格的动机-卫生理论和模糊集定性比较分析方法(fsQCA)作为有效的理论框架,旨在分析动机变量和卫生变量的综合影响,这两个变量导致人们不愿意支付(WTP)门票来游览国家公园。研究结果表明,动机因素(如之前游览过其他国家公园)、游览国家公园的意愿或对环境问题的强烈承诺比卫生因素(如物有所值和游览的总体满意度)更重要。此外,还讨论了对管理的影响和未来研究的方向。
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引用次数: 0
Rural tourism initiatives and their relationship to collaborative governance and perceived value: A review of recent research and trends 乡村旅游倡议及其与合作治理和感知价值的关系:近期研究与趋势综述
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-26 DOI: 10.1016/j.jdmm.2024.100926
Liliana Reina-Usuga , Francisco Camino , Gema Gomez-Casero , Carol Angélica Jara Alba
Rural tourism is a form of landscape conservation and sustainable development that can help respond to the challenges of rural areas. Although growing rural tourism has emerged with a collective approach, managed mainly by local communities, more attention needs to be paid to how the beneficiaries, i.e., tourists, are involved in such initiatives. This study explores the participation of tourists in governance processes in the framework of collaborative governance and perceived value. The study employs a systematic literature review using the PRISMA protocol and VOSviewer software. The results indicate a growing interest in collaborative governance-based rural tourism research, with Spain and China as significant contributors. The importance of stakeholder participation is highlighted, although mechanisms for creating deliberative spaces or decision-making processes remain to be indicated. The difficulty of actively involving tourists in these processes is acknowledged, attributing this to the transitory nature of tourism. Finally, the study argues for more inclusive and participatory approaches to achieve sustainable outcomes in rural tourism initiatives.
乡村旅游是景观保护和可持续发展的一种形式,有助于应对乡村地区面临的挑战。虽然乡村旅游的发展是以集体方式出现的,主要由当地社区进行管理,但需要更多地关注受益者(即游客)如何参与此类活动。本研究在合作治理和感知价值的框架内探讨了游客参与治理过程的情况。研究采用 PRISMA 协议和 VOSviewer 软件进行了系统的文献综述。研究结果表明,人们对基于协作治理的乡村旅游研究兴趣日渐浓厚,西班牙和中国在这方面做出了重要贡献。利益相关者参与的重要性得到了强调,但创造审议空间或决策过程的机制仍有待说明。研究承认游客很难积极参与到这些过程中,这归因于旅游业的短暂性。最后,研究认为应采取更具包容性和参与性的方法,以实现乡村旅游倡议的可持续成果。
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引用次数: 0
Physical evidence, branding, and behavior intention: Differential policy in integrated resorts marketing 物证、品牌和行为意向:综合度假村营销中的差异化政策
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-25 DOI: 10.1016/j.jdmm.2024.100930
Jinquan Zhou , Hong-Wai Ho , Wenjin He
This study explores and evaluates the physical evidence construct in integrated resort marketing. It contributes to the stimulus-organism-response (SOR) theory by introducing the concept of physical evidence and developing a novel framework in the context of integrated resorts. This conceptual framework enhances academic understanding of the relationship between physical evidence, branding, and the behavioral intention of tourists. The results indicate that physical evidence positively impacts brand image, brand experience, and impulsive gambling; moreover, the study reveals that both brand image and brand experience partially mediate the relationship between physical evidence and gambling behavior. In terms of practical implications for service organizations, this study suggests integrated resorts should prioritize the development of physical evidence as a distinctive marketing policy. By incorporating physical evidence into the customer brand strategy, integrated resorts can create long-term impacts on brand image and brand experience, ultimately influencing gambling behavior among tourists and visitors.
本研究探讨并评估了综合度假村营销中的物证构建。它通过引入实物证据的概念,并在综合度假村的背景下建立一个新颖的框架,为刺激-组织-反应(SOR)理论做出了贡献。这一概念框架加深了学术界对实物证据、品牌塑造和游客行为意向之间关系的理解。研究结果表明,实物证据对品牌形象、品牌体验和冲动性赌博有积极影响;此外,研究还揭示了品牌形象和品牌体验对实物证据与赌博行为之间关系的部分中介作用。就对服务机构的实际影响而言,本研究建议综合度假村应优先发展实物证据,将其作为一项独特的营销政策。通过将实物证据纳入客户品牌战略,综合度假村可以对品牌形象和品牌体验产生长期影响,最终影响游客的赌博行为。
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引用次数: 0
What drives tourists’ sustainable mobility at city destinations? Insights from ten European capital cities 是什么推动了游客在城市目的地的可持续流动?十个欧洲首都城市的启示
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-01 DOI: 10.1016/j.jdmm.2024.100931
Piotr Zientara , Magdalena Jażdżewska-Gutta , Monika Bąk , Anna Zamojska

The growth in tourism has brought benefits but also pressured urban transportation systems, particularly in capitals where it intersects with business and local life. While urban sustainable mobility development typically centers on the transportation needs of the residents, it frequently neglects the unsustainable travel habits of tourists. This study focuses on the key elements influencing sustainable tourist transportation, stressing the imperative for city administrations to tackle this concern. Based on a study of ten European capital cities and 5220 individual tourists, unique perspectives on urban tourist transportation are provided. Initially, a DCSM index (Destination City’ Sustainable Mobility Index) was crafted to mirror the sustainability of urban transportation systems, integrating data on cities’ transportation modes and factors promoting sustainable transportation while deterring unsustainable options. This index was then embedded in an ordered logit model, with the sustainable transportation choices of tourists as the dependent variable. The findings show that the traits of the destination city and the transportation preferences from the tourist’s home location, combined with accommodation and trip details, considerably influence their transportation decisions at the destination. These insights underline the potential to mold sustainable tourist behaviors by advancing environmentally friendly transportation systems, enhancing urban planning, and optimally positioning hotels. However, it is vital to acknowledge that without influencing tourists’ routine behaviors at home through education, their travel choices might persist. This research underscores the need for holistic strategies that integrate both destination-specific actions and pre-trip educational initiatives to truly promote tourists’ sustainable transportation behavior.

旅游业的增长带来了利益,但也给城市交通系统带来了压力,尤其是在与商业和当地生活交织的首都。城市可持续交通发展通常以居民的交通需求为中心,却往往忽视了游客不可持续的出行习惯。本研究重点关注影响可持续游客交通的关键因素,强调城市管理部门必须解决这一问题。基于对十个欧洲首府城市和 5220 名游客的研究,本研究提供了关于城市旅游交通的独特视角。首先,我们设计了一个 DCSM 指数(目的地城市可持续交通指数)来反映城市交通系统的可持续性,该指数整合了城市交通模式的数据以及促进可持续交通同时阻止不可持续交通的因素。然后,将该指数嵌入有序对数模型,并以游客的可持续交通选择作为因变量。研究结果表明,目的地城市的特征和游客家乡的交通偏好,再加上住宿和旅行细节,在很大程度上影响着游客在目的地的交通决策。这些见解强调了通过推进环境友好型交通系统、加强城市规划和优化酒店定位来塑造可持续游客行为的潜力。然而,必须承认的是,如果不通过教育影响游客在国内的常规行为,他们的旅行选择可能会持续下去。这项研究强调,要真正促进游客的可持续交通行为,就必须采取综合战略,将针对特定目的地的行动和行前教育活动结合起来。
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引用次数: 0
An analysis of the consumer profile and the willingness to pay in immersive virtual tourism 身临其境虚拟旅游的消费者概况和支付意愿分析
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-09-01 DOI: 10.1016/j.jdmm.2024.100929
Juan F. Prados-Castillo , Miguel Ángel Solano-Sánchez , José María Martín Martín , Francisco Liebana-Cabanillas

This study aims to determine the associations between socio-demographic profiles, respondents’ self-assessed technology proficiency, willingness to carry out different immersive virtual tourism experiences, and willingness to pay for these kinds of activities compared to real-life experiences. The theoretical framework of the Technology Acceptance Model identifies the perceived usefulness and ease of use of a new technology as key acceptance factors. An Artificial Neural Network was applied to the information obtained through the questionnaires. The study discovered that two factors, virtual tourism engagement and perceived usefulness, significantly impact willingness to pay. Previous video game experience enhances ease-of-use perception. While previous experience with video games increases perceived ease of use, it is revealed that a high degree of experience with technology, which is somewhat in line with the profile of digital natives, may reduce willingness to pay, in line with the experience paradox theory. This knowledge can guide the development of new market segments and marketing strategies, including pricing policies and the promotion of tourist destinations. The growth of technology and tourist capabilities has led to virtual tourism, which can act as a complementary, substitute, or marketing tool. This emerging form of tourism experiences an acceptance curve, where willingness to pay has yet to be explored. This study on the experience paradox and digital natives' impact offers originality, shedding light on the factors affecting willingness to pay in virtual tourism.

本研究旨在确定社会人口概况、受访者自我评估的技术熟练程度、进行不同沉浸式虚拟旅游体验的意愿以及与现实生活体验相比为这类活动付费的意愿之间的关联。技术接受模型的理论框架将新技术的有用性和易用性视为关键的接受因素。人工神经网络被应用于通过调查问卷获得的信息。研究发现,虚拟旅游参与度和感知有用性这两个因素对支付意愿有重大影响。以往的视频游戏经验会增强易用性感知。虽然以往的视频游戏经验会提高易用性感知,但研究表明,与数字原住民的特征相吻合的高度技术经验可能会降低支付意愿,这与经验悖论理论是一致的。这方面的知识可以指导开发新的细分市场和营销战略,包括定价政策和旅游目的地的推广。技术和游客能力的发展催生了虚拟旅游,它可以作为一种补充、替代或营销工具。这种新兴的旅游形式经历了一条接受曲线,其支付意愿还有待探索。这项关于体验悖论和数字原住民影响的研究具有独创性,揭示了影响虚拟旅游支付意愿的因素。
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引用次数: 0
Revisiting medical tourism research: Critical reviews and implications for destination management and marketing 重新审视医疗旅游研究:批判性评论及对目的地管理和营销的影响
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-08-21 DOI: 10.1016/j.jdmm.2024.100924
Antony King Fung Wong , Thanakarn Bella Vongvisitsin , Ping Li , Yingying Pan , Chris Ryan

In recent decades, hospitality and tourism scholars have shown increasing interest in medical tourism research. However, a comprehensive and systematic review of medical tourism research is lacking. To address this gap, this study undertook a review of 131 medical tourism studies published in the Social Sciences Citation Index-listed journals from 1987 to 2022. Their research designs, geographic foci, types of medical tourism, and applied theories were thoroughly described. Based on thematic analysis, critical reflections were conducted on five existing research streams, including the medical tourism economy, medical tourism destination management and marketing, medical tourism suppliers, medical tourists, and local community involvement. A conceptual framework was developed and visually presented. This study concludes by addressing the existing knowledge gaps and highlights several implications for future medical tourism research, including destination management and marketing, as well as conceptual and methodological aspects. These critical reviews and implications offer medical tourism scholars a wide range of research domains, research questions, theoretical frameworks, and methodological approaches for future inquiries.

近几十年来,酒店与旅游学者对医疗旅游研究的兴趣与日俱增。然而,目前还缺乏对医疗旅游研究的全面系统综述。为了填补这一空白,本研究对 1987 年至 2022 年期间发表在《社会科学引文索引》期刊上的 131 篇医疗旅游研究进行了综述。这些研究对其研究设计、地理重点、医疗旅游类型和应用理论进行了详尽的描述。在专题分析的基础上,对现有的五个研究流进行了批判性反思,包括医疗旅游经济、医疗旅游目的地管理和营销、医疗旅游供应商、医疗游客和当地社区参与。研究建立了一个概念框架,并将其直观地呈现出来。本研究最后探讨了现有的知识差距,并强调了对未来医疗旅游研究的若干影响,包括目的地管理和营销,以及概念和方法方面。这些批判性评论和启示为医疗旅游学者提供了广泛的研究领域、研究问题、理论框架和方法论途径,供未来研究参考。
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引用次数: 0
Unveiling the Instagram effect: Decoding factors influencing visiting intentions of superstar Spanish museums 揭开 Instagram 效应的面纱:解码影响西班牙超级明星博物馆参观意愿的因素
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-08-06 DOI: 10.1016/j.jdmm.2024.100881
Nuria Recuero Virto , Joaquin Aldas Manzano , Jesús García-Madariaga , Francis Blasco López

This study employs the Stimulus-Organism-Response (S-O-R) and Technology Acceptance Model (TAM) paradigms to delve into the intricate variables that shape Instagram users' intentions to visit renowned Spanish museums, known as the Golden Triangle of Art. Leveraging a comprehensive analysis using partial least squares, this research scrutinizes the visiting intentions of Instagram users and synthesizes insights from a diverse sample of 956 respondents. The findings of this study yield remarkable contributions: (1) presenting an exceptional framework for advancing research in the realm of visiting intentions within the S-O-R and TAM paradigms; (2) bridging a critical research gap by exploring the influence of social networks on visiting intentions; and (3) illuminating the vital role of cognitive and affective reactions in translating information attributes into tangible behavioural responses. This research offers insights for academia, practitioners, and museum stakeholders alike, shaping the understanding of digital platforms’ impact on cultural tourism.

本研究采用刺激-组织-反应(S-O-R)和技术接受模型(TAM)范式,深入探讨影响 Instagram 用户访问西班牙著名博物馆(被称为艺术金三角)意愿的复杂变量。本研究利用偏最小二乘法进行综合分析,仔细研究了 Instagram 用户的参观意愿,并从 956 名受访者的不同样本中总结出了见解。本研究的结果做出了突出贡献:(1) 为在 S-O-R 和 TAM 范式下推进参观意图领域的研究提供了一个独特的框架;(2) 通过探索社交网络对参观意图的影响弥补了一个关键的研究空白;(3) 阐明了认知和情感反应在将信息属性转化为实际行为反应中的重要作用。这项研究为学术界、从业人员和博物馆利益相关者提供了启示,有助于人们理解数字平台对文化旅游的影响。
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引用次数: 0
The impact of resilience on community variations in the relationships between tourism and quality of life 复原力对旅游业与生活质量之间关系的社区差异的影响
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-08-01 DOI: 10.1016/j.jdmm.2024.100928
Eunjung Yang , Jinwon Kim , Heather J. Gibson , Brijesh Thapa

Tourism aims to enhance community quality of life, but its impacts can be positive and/or negative by community. Under increasing uncertainty from multiple crises, this study links tourism sectors with the concepts of community resilience and quality of life to support sustainable development. We examined how community resilience spatially mediates dynamic relationships between tourism and community quality of life. To consider locally varying relationships, we developed an integrated framework and model, employing spatial path analysis to address spatial interactions at the community level between tourism sectors, community resilience, and community quality of life. The proposed model was applied to Florida, a US state heavily reliant on tourism and regularly affected by natural hazards. Findings indicate that community resilience spatially mediates the positive and/or negative effects of two tourism sectors on community quality of life: Accommodation and Amusement/Gambling/Recreation, leading to spatially varying positive/negative relationships between tourism and community quality of life across communities. This study demonstrates that the accuracy of community-level measurements of tourism and qualty of life can be improved by acknowledging spatial interactions and the resilience status of each community. Our findings support localized community policies for achieving sustainable, resilient, and healthy community development based on tourism.

旅游业旨在提高社区的生活质量,但其对社区的影响可能是积极和/或消极的。在多重危机带来的不确定性不断增加的情况下,本研究将旅游业与社区恢复力和生活质量的概念联系起来,以支持可持续发展。我们研究了社区恢复力如何在空间上调节旅游业与社区生活质量之间的动态关系。为了考虑当地不同的关系,我们开发了一个综合框架和模型,采用空间路径分析来解决旅游部门、社区恢复力和社区生活质量之间在社区层面的空间互动问题。提出的模型适用于佛罗里达州,该州严重依赖旅游业,并经常受到自然灾害的影响。研究结果表明,社区恢复力在空间上介导了两个旅游部门对社区生活质量的积极和/或消极影响:住宿和娱乐/赌博/休闲这两个旅游行业对社区生活质量产生了积极和/或消极的影响,从而导致旅游业与社区生活质量之间在空间上产生了不同的积极/消极关系。这项研究表明,社区层面的旅游业和生活质量测量的准确性可以通过承认空间相互作用和每个社区的复原力状况来提高。我们的研究结果支持以旅游业为基础的本地化社区政策,以实现可持续、有弹性和健康的社区发展。
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引用次数: 0
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