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Projected and perceived destination image of the Lake Lucerne Region 卢塞恩湖地区的预测和感知目的地形象
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-13 DOI: 10.1016/j.jdmm.2024.100921
Carolin Geyer, Luzia Zimmermann, Melanie Wyss

Tourists play an important role in shaping the destination image by posting their experiences on visual and audio-visual channels. Thus, it is increasingly important for a successful destination marketing strategy that destination managers know how their destination is perceived and whether this is aligned with the image they project. This comparative content analysis evaluates the potential gap between the projected and perceived destination image for the Lake Lucerne Region in Switzerland on Instagram.

From a database of over 10,000 posts, this study takes a closer look at 300 randomly selected user-generated picture posts and a corresponding number of picture posts from four destination management organisations using a classification system of 27 attribute categories to analyse the content. The results show that tourists and tourism organisations use similar attributes to depict the destination image. The results shed light on the coexistence of categories in visual representations and highlight the importance of understanding both projected and perceived destination images and how they align.

游客通过视听渠道发布自己的体验,在塑造目的地形象方面发挥着重要作用。因此,旅游目的地管理者必须了解人们对其旅游目的地的看法,以及这种看法是否与他们所预测的形象一致,这对于成功的旅游目的地营销战略越来越重要。这项内容对比分析评估了瑞士卢塞恩湖地区在 Instagram 上的目的地形象预测与感知之间的潜在差距。本研究从一个包含 10,000 多条帖子的数据库中,采用 27 个属性类别的分类系统,对随机抽取的 300 条用户生成的图片帖子和来自四个目的地管理机构的相应数量的图片帖子进行了仔细分析。结果表明,游客和旅游机构使用类似的属性来描述目的地形象。结果揭示了视觉表征中各种类别的共存,并强调了了解预测的和感知的目的地形象及其如何协调的重要性。
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引用次数: 0
Can emotions be contagious during role transition? Evidence from Huangshan, China 角色转换过程中情绪会传染吗?来自中国黄山的证据
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-11 DOI: 10.1016/j.jdmm.2024.100917
Ke Shen , Huawen Shen

Most studies on residents' pro-tourism behaviour have mainly focused on the influence of economic and non-economic factors as individuals in the role of residents, resulting in the oversight of potential mutual influence amongst other roles that residents may assume, including that of tourists. Therefore, this study employs role transition and emotional contagion theories to construct a research model, aiming to delve into the influence of positive emotion and emotional solidarity when an individual alternates between the roles of tourist and resident. A survey instrument was administered to gather data from 360 residents of Huangshan, a small inland city in southeastern China. Utilizing partial least squares-structural equation modelling, the study hypotheses were empirically tested. The findings reveal that an individual's positive emotion and emotional solidarity as a tourist significantly and positively impact their corresponding emotion and emotional solidarity when acting as a resident. Furthermore, the latter exerts a significant influence on their pro-tourism behaviour. Additionally, this research reveals that susceptibility to emotional contagion positively amplifies the impact of individuals' positive emotion as tourists on their emotional solidarity when assuming the role of a resident. The paper discusses theoretical and managerial implications derived from these findings. Lastly, the study acknowledges limitations in variable selection, emotional contagion processes, and destination types, suggesting future research directions.

大多数关于居民亲旅游行为的研究主要集中在作为居民角色的个体受到经济和非经济因素的影响,从而忽略了居民可能承担的其他角色(包括游客角色)之间潜在的相互影响。因此,本研究运用角色转换和情感传染理论构建了一个研究模型,旨在深入探讨当个体在游客和居民角色之间交替时,积极情绪和情感团结的影响。研究采用调查问卷的形式,收集了中国东南部内陆小城黄山的 360 位居民的数据。利用偏最小二乘结构方程模型,对研究假设进行了实证检验。研究结果表明,个体作为游客时的积极情绪和情感团结会对其作为居民时的相应情绪和情感团结产生显著的积极影响。此外,后者对他们的亲旅游行为也有重大影响。此外,本研究还揭示了情绪传染的易感性会积极放大个人作为游客时的积极情绪对其作为居民时的情绪团结的影响。本文讨论了这些发现的理论和管理意义。最后,研究承认了变量选择、情绪传染过程和目的地类型方面的局限性,并提出了未来的研究方向。
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引用次数: 0
How to perceive tourism destination image? A visual content analysis based on inbound tourists’ photos 如何感知旅游目的地形象?基于入境游客照片的视觉内容分析
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-10 DOI: 10.1016/j.jdmm.2024.100923
Xiaoyu Wang , Naixia Mou , Shaodong Zhu , Tengfei Yang , Xiuchun Zhang , Yameng Zhang

Photos are an important tool for understanding the minds of travelers and characterizing the tourism destination image, and they play a unique role in the construction of tourism images. The wide application of deep learning techniques has brought new opportunities for the visual content analysis of images. This paper proposes a framework for comprehensively analyzing the image of tourist destinations and for targeted tourism planning. Firstly, this paper utilizes deep learning techniques to perceive images from three perspectives: image scene, visual aesthetics and emotional experience, based on photos of inbound tourists in Beijing on the Flickr website. Secondly, spatial visualization analysis of the perceived image is carried out with the help of tourism resource distribution to provide suggestions for tourism planning. The results show that: (1) Beijing's inbound tourism cognitive images can be categorized as food, culture, people, architecture, recreation, natural scenery, city life, animals and infrastructure. (2) The categories of architecture, culture and natural scenery have a higher quality of visual aesthetics and more positive emotional arousal. (3) Spatially, Beijing's inbound tourism image shows the structural characteristics of multi-core aggregation. The findings provide relevant theoretical and practical guidance for destination planning and management.

照片是了解旅游者心理、表征旅游目的地形象的重要工具,在旅游形象构建中发挥着独特的作用。深度学习技术的广泛应用为图像的视觉内容分析带来了新的机遇。本文提出了一个全面分析旅游目的地形象并进行有针对性的旅游规划的框架。首先,本文基于 Flickr 网站上的北京入境游客照片,利用深度学习技术从图像场景、视觉美学和情感体验三个角度对图像进行感知。其次,结合旅游资源分布对感知图像进行空间可视化分析,为旅游规划提供建议。结果表明(1) 北京入境旅游认知形象可分为美食、文化、人文、建筑、休闲娱乐、自然风光、城市生活、动物和基础设施。(2)建筑、文化和自然风光类的视觉美感质量较高,更容易引起积极的情感共鸣。(3)从空间上看,北京入境旅游形象呈现多核聚集的结构特征。研究结果为目的地规划和管理提供了相关的理论和实践指导。
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引用次数: 0
Memorable wildlife tourism experience: Evidence from the Mole National Park 难忘的野生动物旅游体验:来自莫尔国家公园的证据
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-08 DOI: 10.1016/j.jdmm.2024.100904
Erose Sthapit , Chunli Ji , Frederick Dayour , Frank Badu-Baiden

The goal of this research was to develop and validate an integrative model for memorable wildlife tourism experience. The study examined how escapism, experience co-creation, existential authenticity, and experiential satisfaction serve as drivers of memorable wildlife experience. It further explored the connection between memorable wildlife tourism experience and hedonic well-being, eudaimonic well-being, place attachment and pro-environmental behaviour. The sample consists of 361 international tourists aged 18 years or more who visited the Mole National Park in Ghana between October 2022 and September 2023 for a wildlife safari. Results reveals that as experience co-creation, experiential authenticity, and experiential satisfaction increase, the more memorable wildlife tourism experience becomes. Enhanced experiential satisfaction and memorable experiences are associated with heightened hedonic well-being, eudaimonic well-being, place attachment, and pro-environmental behaviour. The theoretical and managerial implications as well as recommendations for future studies are presented.

本研究的目标是开发并验证一个令人难忘的野生动物旅游体验综合模型。研究探讨了逃避现实、体验共创、存在真实性和体验满意度如何成为难忘野生动物体验的驱动因素。研究还进一步探讨了难忘的野生动物旅游体验与享乐幸福感、美满幸福感、地方依恋和亲环境行为之间的联系。样本包括 361 名年龄在 18 岁或以上的国际游客,他们在 2022 年 10 月至 2023 年 9 月期间前往加纳莫尔国家公园参加野生动物野生游。研究结果表明,随着体验共创、体验真实性和体验满意度的提高,野生动物旅游体验的难忘程度也会增加。增强的体验满意度和难忘的体验与更高的享乐幸福感、愉悦幸福感、地方依恋和亲环境行为相关。本文阐述了理论和管理方面的影响,以及对未来研究的建议。
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引用次数: 0
When the tourist home environment is so similar to a distant foreign destination: Evidence of constant vicarious experience effect on college students 当游客的家庭环境与遥远的国外目的地如此相似时:大学生持续替代体验效应的证据
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-07-04 DOI: 10.1016/j.jdmm.2024.100919
Jianjian Mou , Pedro Quelhas Brito

Vicarious experiences in tourism possess significant marketing implications. While numerous studies have explored how various forms of vicarious experiences can impact an individual, the role of different time spans as a key factor determining the extent of said impact has been neglected in prior research. To address this gap, the present study thus bridges environmental psychology with the context of tourism and applies the theory of mental representations. An experiment (n = 359) was designed to examine differences in select mental representation dimensions (cognitive, affective, conative, and sensorial) among male and female Chinese college students who have zero/medium/maximum durations of constant vicarious experiences related to European destinations in their home environment. The results indicate that the medium duration of constant vicarious experiences leads to the most positive changes in cognitive and conative dimensions, while the longest constant vicarious experiences produce desirable affective dimension outcomes. Moreover, male college students seem to be more susceptible to the influences of such constant vicarious experiences.

旅游业中的替代体验具有重要的营销意义。虽然已有大量研究探讨了各种形式的替代体验如何影响个人,但不同的时间跨度作为决定上述影响程度的关键因素,在以往的研究中却被忽视了。为了弥补这一不足,本研究将环境心理学与旅游业相结合,并应用了心理表征理论。本研究设计了一项实验(n = 359),以考察在家庭环境中对欧洲旅游目的地有零/中/最长持续替代体验的中国男女大学生在所选心理表征维度(认知、情感、内涵和感觉)上的差异。结果表明,中等时间的持续性替代体验会导致认知和内涵维度发生最积极的变化,而最长时间的持续性替代体验会产生理想的情感维度结果。此外,男大学生似乎更容易受到这种持续性替代体验的影响。
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引用次数: 0
Therapeutic landscapes and tourists’ perceived quality of life 疗养景观与游客感知的生活质量
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2024-06-25 DOI: 10.1016/j.jdmm.2024.100918
Yuqi Si , Mengxi Chen , Mu Zhang , Honggen Xiao

Health tourism involves the promotion of healthy and sustainable lifestyles, and is becoming an increasingly popular segment with high potential for further growth. This study focuses on the relationship between health destinations and tourists' perceived quality of life and examines the motivations and behaviors of health tourists in China. The research is built on therapeutic landscape and attention restoration theories. The study analyzed 506 valid questionnaires collected in Sanya, China, and found: 1) the social aspects of therapeutic landscapes had a direct positive effect on tourists' perceived quality of life; 2) the perceived restorative qualities of destinations mediated the positive effect of the identified dimensions of therapeutic landscapes on tourists' perceived quality of life; and 3) psychological recovery mediated the positive effects of the physical and symbolic aspects of therapeutic landscapes on tourists' perceived quality of life. The study enriches the therapeutic landscape theory, encourages its application in tourism research, and provides actionable insights for health destinations to improve tourists’ well-being.

健康旅游涉及推广健康和可持续的生活方式,正在成为一个越来越受欢迎的细分市场,具有进一步发展的巨大潜力。本研究关注健康旅游目的地与游客感知的生活质量之间的关系,并探讨中国健康游客的旅游动机和行为。研究以治疗景观和注意力恢复理论为基础。研究分析了在中国三亚收集的 506 份有效问卷,发现:1)治疗性景观的社会性对游客的生活质量感知有直接的积极影响;2)目的地的恢复性感知介导了治疗性景观的确定维度对游客生活质量感知的积极影响;3)心理恢复介导了治疗性景观的物理和象征性对游客生活质量感知的积极影响。该研究丰富了治疗景观理论,促进了其在旅游研究中的应用,并为健康旅游目的地改善游客福祉提供了可操作的见解。
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引用次数: 0
Does innovative city construction promote tourist destination competitiveness? An analysis of a quasi-natural experiment 创新型城市建设能否提升旅游目的地的竞争力?准自然实验分析
IF 8.4 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-17 DOI: 10.1016/j.jdmm.2024.100916
Jiekuan Zhang

This article employs the multi-period difference-in-differences model to investigate the causal impact of innovative city construction on tourist destination competitiveness and its various dimensions based on panel data for 272 Chinese prefecture-level cities from 2005 to 2019. The findings indicate that innovative city construction significantly and positively impacts tourist destination competitiveness, with this effect growing over time. In particular, the impact on tourism industrial competitiveness is negative, whereas the effects on the competitiveness of tourism resources, ecological environment, and socio-economic support are positive and significant. The impact of innovative city construction on tourist destination competitiveness varies significantly across regions and administrative levels, with no variation found between the central and western regions. The possible mediating mechanisms include industrial structure, science and technology innovation, and environmental regulation. This article significantly contributes to the theoretical expansion of tourist destination competitiveness and its change mechanisms under innovative city construction.

本文基于2005-2019年中国272个地级市的面板数据,采用多期差分模型研究了创新型城市建设对旅游目的地竞争力及其各维度的因果影响。研究结果表明,创新型城市建设对旅游目的地竞争力具有显著的正向影响,且这种影响随着时间的推移不断增强。其中,对旅游产业竞争力的影响为负,而对旅游资源竞争力、生态环境竞争力和社会经济支撑竞争力的影响为正且显著。创新型城市建设对旅游目的地竞争力的影响在不同地区和不同行政级别之间存在显著差异,中西部地区之间没有差异。可能的中介机制包括产业结构、科技创新和环境规制。本文为创新型城市建设下旅游目的地竞争力及其变化机制的理论拓展做出了重要贡献。
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引用次数: 0
Addressing common method variance in country- and destination-image research: Two practical approaches 解决国家和目的地形象研究中常见的方法差异:两种实用方法
IF 8.4 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-14 DOI: 10.1016/j.jdmm.2024.100906
Hans Baumgartner , Alessandro De Nisco , Adamantios Diamantopoulos

Self-administered surveys are a widespread data collection method in tourism research. However, survey-based data are prone to what is widely referred to as common method variance (CMV). Common method variance represents systematic error variance which can potentially have a substantial confounding influence on empirical findings, since it can lead to incorrect assessments of construct validity and reliability as well as biased parameter estimates. Surprisingly, addressing common method variance issues is still an exception in tourism research.

This study advocates the use of two approaches and it demonstrates the practical implementation of these approaches by drawing on a seven-country online survey of tourists’ perceptions of and intentions to visit Italy conducted on a sample of 4550 respondents intercepted in Brazil, China, India, Indonesia, Russia, South Africa, and Turkey.

Findings clearly reveal that common method variance is not a trivial issue that can be safely ignored when estimating models aimed at assessing country and destination images and at explaining tourists’ intentions to visit and/or positive word of mouth. Therefore, the study provides concrete insights and directions to tourism researchers seeking to address this issue in their empirical endeavors.

自填式调查是旅游研究中一种普遍的数据收集方法。然而,基于调查的数据容易出现被广泛称为普通方法方差(CMV)的问题。共同方法方差代表系统误差方差,可能会对实证研究结果产生实质性的混淆影响,因为它可能导致对建构效度和信度的错误评估以及有偏差的参数估计。本研究提倡使用两种方法,并通过在巴西、中国、印度、印度尼西亚、俄罗斯、南非和土耳其截取 4550 名受访者样本,对游客对意大利的看法和访问意向进行七国在线调查,展示了这些方法的实际应用。研究结果清楚地表明,在估算旨在评估国家和目的地形象以及解释游客访问意向和/或正面口碑的模型时,普通方法方差并不是一个可以安全忽略的小问题。因此,本研究为旅游研究人员在实证研究中解决这一问题提供了具体的见解和方向。
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引用次数: 0
Sustainable rural development through slow tourism images: A case study of Gaochun International Cittàslow in China 通过慢旅游形象实现农村可持续发展:中国高淳国际慢城案例研究
IF 8.4 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-06-01 DOI: 10.1016/j.jdmm.2024.100903
Dongye Li , Dong Xu , Yongbo Zhou , Long Lv , Xiaoyan Chen

As urbanization rapidly progresses, rural areas are being increasingly recognized as havens for individuals seeking a slower pace of life. Despite the growing interest in slow tourism as a travel modality, there is a lack of rural destinations that have successfully established slow tourism as their primary image. This research focuses on Gaochun International Cittàslow in China, including a mixed-method approach to investigate how rural areas can cultivate a slow tourism image to attract visitors. This paper introduces a new conceptual framework for rural China's slow tourism image, termed the bullseye framework. This framework divides the image of slow tourism into three concentric layers: experiential foundation, interactive framework, and value resonance. Compositional analysis reveals a certain mismatch between the promotion of the image of slow tourism by the government and tourism companies and the perception of tourists. This mismatch is particularly evident in promoting an eco-original lifestyle, preserving folk culture, and creating a slow-paced living atmosphere. Therefore, the government and tourism companies must more accurately understand the needs of tourists to formulate more effective promotion strategies.

随着城市化的快速发展,人们越来越认识到,乡村地区是人们追求慢节奏生活的天堂。尽管人们对慢旅游这种旅游方式的兴趣与日俱增,但却缺乏成功将慢旅游作为其主要形象的乡村旅游目的地。本研究以中国高淳国际慢城为重点,采用混合方法研究乡村地区如何塑造慢旅游形象以吸引游客。本文为中国乡村慢旅游形象引入了一个新的概念框架,即 "牛眼框架"。该框架将慢旅游形象分为三个同心层:体验基础、互动框架和价值共鸣。构成分析表明,政府和旅游企业对慢旅游形象的宣传与游客的感知之间存在一定的不匹配。这种不匹配在推广原生态生活方式、保护民俗文化、营造慢节奏生活氛围等方面表现得尤为明显。因此,政府和旅游企业必须更准确地了解游客的需求,制定更有效的推广策略。
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引用次数: 0
Exploring strategic multi-leveraging of sport tourism events: An action-research study 探索体育旅游活动的战略多重杠杆作用:一项行动研究
IF 8.4 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-05-22 DOI: 10.1016/j.jdmm.2024.100902
Rute Martins , Margarida Mascarenhas , Elsa Pereira

Strategic planning of sport events should promote the maximisation of local communities' benefits. Among other dimensions of interest to the host destination's stakeholders, given the aim of sustainable development, sport events leveraging must integrate economic, social and environmental perspectives, justifying its multidimensional extensiveness. The general objective of this study was to stimulate and understand the process of planning and implementing strategic multi-leverage of international open water swimming events hosted in Portugal, in 2022, addressing the economic, social, environmental, partners and sport dimensions.

This study employed a case study approach within an action-research methodology. The research design covered three action-research stages: planning, implementation and analysis. The data collection combined nominal group sessions, field observation, document analysis and interviews. The qualitative analysis used the triangulation of the data collected, and the content analysis was performed using the NVivo software.

Actions were strategically planned targeting economic, social, environmental, partners, and sport dimensions, albeit with a prominent focus on economic and sport leverage. Excluding sport, the implementation of strategic actions ensured all dimensions' operationalisation. Six constraints (e.g. little adherence from local partners) and three drivers (e.g. commitment and authority of the leverage coordinating team) conditioned the strategic leverage implementation. The strategic planning of future sport events should outline actions that intensify the destination’s image, focusing the attention of stakeholders on valuing the natural attributes. This study strengthened knowledge about the multi-leverage approach applied to two sport events, reinforcing the need to implement cross-leveraging among the aforementioned dimensions to enhance the success of strategic leverage.

体育赛事的战略规划应促进当地社区利益的最大化。鉴于可持续发展的目标,在主办地利益相关者感兴趣的其他方面中,体育赛事的杠杆作用必须整合经济、社会和环境视角,从而证明其多维度的广泛性。本研究的总体目标是促进和了解 2022 年在葡萄牙举办的国际公开水域游泳赛事的多方 面战略规划和实施过程,解决经济、社会、环境、合作伙伴和体育方面的问题。研究设计涵盖三个行动研究阶段:规划、实施和分析。数据收集结合了名义小组会议、实地观察、文件分析和访谈。定性分析采用了所收集数据的三角分析法,内容分析则使用 NVivo 软件进行。行动是针对经济、社会、环境、合作伙伴和体育等方面进行战略规划的,但主要侧重于经济和体育杠杆作用。除体育外,战略行动的实施确保了所有方面的可操作性。六项制约因素(如当地合作伙伴很少参与)和三项驱动因素(如杠杆协调小组的承诺和 权威)制约了战略杠杆的实施。未来体育赛事的战略规划应概述强化目的地形象的行动,将利益相关者的注意力集中在对自然属性的重视上。这项研究加强了对两个体育赛事所采用的多重杠杆方法的认识,强化了在上述层面之间实施交叉杠杆的必要性,以提高战略杠杆的成功率。
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引用次数: 0
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