Journal of Destination Marketing & Management最新文献

英文中文

Understanding envy and fear of missing out in travel posts: The effects of Instagram sources and landmark types 了解旅游帖子中的 "羡慕嫉妒恨 "和 "害怕错过"：Instagram 来源和地标类型的影响

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-30 DOI: 10.1016/j.jdmm.2024.100959

Min Jung Kim , Dae-Young Kim

Although many studies reveal the effects of social media on destination choice or image, scant research investigates viewers' dynamic psychological nature induced by social media sources and contents. This study aims to fill that gap by examining the interaction effects of sources and landmark types on viewers' emotional and behavioral responses within the realm of social media-induced tourism. Utilizing a 2 (source type: influencer vs. peer) x 2 (landmark type: heritage vs. iconic) x 4 (message repetition) mixed-subject factorial design, an online experiment was conducted with 700 Instagram users randomly assigned to different conditions. The findings showed that influencers' posts exert a significant influence on outcome variables compared to peers' posts. Specifically, viewers exhibited increased levels of benign envy and a greater intention to visit when viewing influencers' posts about iconic landmarks. Individuals with high fear of missing out showed a heightened intention to visit when seeing peers’ posts about heritage landmarks. Based on the findings, theoretical and managerial implications are discussed.

尽管许多研究揭示了社交媒体对目的地选择或形象的影响，但很少有研究调查社交媒体来源和内容所引发的观众动态心理。本研究旨在填补这一空白，在社交媒体诱导旅游的领域内，研究来源和地标类型对观众情感和行为反应的交互影响。研究采用 2（信息源类型：影响者 vs. 同行）x 2（地标类型：遗产 vs. 标志性）x 4（信息重复）混合被试因子设计，对 700 名 Instagram 用户进行了在线实验，随机分配到不同的条件下。研究结果表明，与同行的帖子相比，有影响力者的帖子对结果变量有显著影响。具体来说，当浏览者看到影响者发布的关于标志性地标的帖子时，会表现出更高的良性羡慕水平和更强的访问意愿。害怕错过的人在看到同行关于遗产地标的帖子时，会表现出更高的访问意愿。根据研究结果，讨论了理论和管理意义。

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引用次数: 0

AI-thenticity: Exploring the effect of perceived authenticity of AI-generated visual content on tourist patronage intentions 人工智能的真实性：探索人工智能生成的视觉内容的真实性对游客光顾意愿的影响

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-28 DOI: 10.1016/j.jdmm.2024.100956

Hien Thu Bui , Viachaslau Filimonau , Hakan Sezerel

Artificial intelligence (AI) can generate high-quality destination images to attract prospective visitors. The perceived authenticity of these images can determine the extent to which tourists will patronize a destination. This study proposes the concept of AI-thenticity defined indexically as the originality of artificial intelligence-generated content and iconically as how accurately and faithfully artificial intelligence-generated content reproduces the original. Experimental research design is employed to explore the relationships between AI- versus human-made (labelled and non-labelled) destination photos, perceived authenticity, trust, congruence, and patronage intentions. The results show that perceived authenticity of AI-generated images positively influences trust, and patronage intentions. Notably, congruence between AI-generated images and tourists mediates the relationship between AI-thenticity and patronage intentions. Although perceived authenticity is more pronounced for human-generated images, perceived authenticity of AI-generated content is significant, especially if it is non-labelled. Theoretically, the study demonstrates how AI-thenticity can aid in understanding the concept of authenticity in a rapidly digitizing world. Practically, the study shows the potential of AI for destination management and marketing.

人工智能（AI）可以生成高质量的目的地图像，以吸引潜在游客。游客对这些图像真实性的感知决定了他们会在多大程度上光顾目的地。本研究提出了 "人工智能真实性"（AI-thenticity）的概念，其索引性定义为人工智能生成内容的原创性，标志性定义为人工智能生成内容如何准确、忠实地再现原始内容。本文采用实验研究设计，探讨了人工智能与人造（贴标签和不贴标签）目的地照片、感知真实性、信任度、一致性和光顾意愿之间的关系。结果显示，对人工智能生成的图片的真实性感知会对信任和光顾意愿产生积极影响。值得注意的是，人工智能生成的图像与游客之间的一致性调解了人工智能真实性与光顾意愿之间的关系。虽然人类生成的图像的真实性感知更为明显，但人工智能生成的内容的真实性感知也很重要，尤其是在没有标签的情况下。从理论上讲，这项研究展示了在快速数字化的世界中，人工智能真实性如何帮助人们理解真实性的概念。在实践中，这项研究显示了人工智能在目的地管理和营销方面的潜力。

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引用次数: 0

Local Government Tourism Officer satisfaction with the Smart Destination model: A case study with the Kano method 地方政府旅游官员对智能目的地模式的满意度：卡诺方法案例研究

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-24 DOI: 10.1016/j.jdmm.2024.100951

Miguel Ángel Moliner Tena, Rosa María Rodríguez Artola, Luis José Callarisa-Fiol, Mar Algueró-Boronat

The aim of this research is to analyse local government tourism officer satisfaction with a smart destination model using the Kano method. A causal model is proposed with four antecedent variables of tourism officer satisfaction with the smart destination model: perceived usefulness, perceived ease of use, trust in and challenges of the model. The smart destination model applied to a smart destination network in the Valencian Community (Spain) is taken as a case study. The results show that trust, ease of use and challenges have a linear relationship with satisfaction, while usefulness has a non-linear relationship. However, structural equation modelling analysis shows that only trust in the model significantly influences local government tourism officer satisfaction with the model.

本研究旨在利用卡诺方法分析地方政府旅游官员对智能目的地模型的满意度。研究提出了一个因果模型，其中包含旅游官员对智能目的地模型满意度的四个前因变量：感知有用性、感知易用性、对模型的信任和挑战。以瓦伦西亚大区（西班牙）的智能目的地网络为案例，对智能目的地模型进行了应用研究。研究结果表明，信任度、易用性和挑战与满意度呈线性关系，而有用性与满意度呈非线性关系。然而，结构方程模型分析表明，只有对模型的信任度会显著影响地方政府旅游官员对模型的满意度。

引用次数: 0

Dissecting destination boycotts: Unpacking ethical dilemmas in politicized tourism 剖析目的地抵制：解读政治化旅游业中的道德困境

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-21 DOI: 10.1016/j.jdmm.2024.100950

Siamak Seyfi , Abolfazl Siyamiyan Gorji , Salar Kuhzady , C. Michael Hall , Dagnachew Leta Senbeto

Informed by political consumerism theory and employing a multi-case approach, this study examines the different factors influencing tourists' decisions to participate in or abstain from destination boycotts. Through an analysis of online narratives, the study identifies and discusses key manifestations of ethical dilemmas in tourists' boycott decisions, reflecting both the transformative potential of boycotts and doubts about their effectiveness. The findings indicate that participation in boycotts is driven by perceived egregiousness, the empowerment of change through tourism, and ethical and moral considerations. Conversely, rejection of boycotts often stems from the contentious nature of certain boycotts, skepticism about their effectiveness, concerns about local welfare, the desire to avoid collective punishment, and the double standard dilemma. By introducing the concept of ‘politicized tourism consumerism’, this study highlights tourism's potential to drive social change and offers novel theoretical insights into tourists' politicized tourism practices and their implications. These insights can help tourism stakeholders, including policymakers and businesses, develop strategies to address ethical concerns and boycott impacts, leading to more ethical and responsible tourism.

本研究以政治消费主义理论为指导，采用多案例研究方法，探讨了影响游客决定参与或放弃目的地抵制行动的不同因素。通过对在线叙述的分析，本研究确定并讨论了游客抵制决定中道德困境的主要表现形式，既反映了抵制的变革潜力，也反映了对其有效性的怀疑。研究结果表明，参与抵制行动的驱动因素包括：游客认为抵制行动的恶劣程度、通过旅游业实现变革的动力以及伦理道德方面的考虑。反之，拒绝抵制往往源于某些抵制活动的争议性、对其有效性的怀疑、对当地福利的担忧、避免集体惩罚的愿望以及双重标准困境。通过引入 "政治化旅游消费主义 "的概念，本研究强调了旅游业推动社会变革的潜力，并为游客的政治化旅游行为及其影响提供了新颖的理论见解。这些见解可帮助包括政策制定者和企业在内的旅游业利益相关者制定战略，以解决道德问题和抵制影响，从而实现更加道德和负责任的旅游业。

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引用次数: 0

Spatial spillover effects on the efficiency of P2P accommodation units P2P 住宿单位效率的空间溢出效应

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-10 DOI: 10.1016/j.jdmm.2024.100945

Jorge V. Pérez-Rodríguez , Rafael Suárez-Vega , Juan M. Hernández

This paper analyses the spatial effects on the production efficiency of P2P accommodation units as an indication of their performance. The empirical analysis undertaken is based on data for the sharing accommodation industry in the Canary Islands (Spain) in the period January 2019–September 2020 (monthly data). In a first stage, order-m robust nonparametric frontier analysis is used to detect superefficient, fully efficient and inefficient listings. The results show that the sharing economy industry was operating at close to full efficiency, and that the annual average score in this respect remained largely constant for some types of accommodation. In the second stage of the analysis, an econometric spatial model approach is applied to identify the spatial drivers of efficiency. The main findings are that negative competition effects prevail over positive agglomeration effects and that spatial professionalization negatively influences listing efficiency. The theoretical and management implications of these findings are discussed.

本文分析了空间效应对 P2P 住宿单位生产效率的影响，以此作为其绩效的指标。实证分析基于 2019 年 1 月至 2020 年 9 月期间加那利群岛（西班牙）共享住宿行业的数据（月度数据）。在第一阶段，使用阶m稳健非参数前沿分析来检测超效率、全效率和低效率上市。结果表明，共享经济行业的运营效率接近完全效率，某些类型住宿在这方面的年平均得分基本保持不变。在第二阶段的分析中，采用了计量经济学空间模型方法来确定效率的空间驱动因素。主要发现是，负面的竞争效应优先于正面的聚集效应，空间专业化对上市效率产生负面影响。本文讨论了这些发现的理论和管理意义。

引用次数: 0

A longitudinal study of the impact of the Tokyo 2020 Olympics on Japanese residents' support: The mediating role of social well-being 东京 2020 年奥运会对日本居民支持率影响的纵向研究：社会福祉的中介作用

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-08 DOI: 10.1016/j.jdmm.2024.100947

Shintaro Sato , Keita Kinoshita , Hiroaki Funahashi , Takuya Furukawa , Shang-Chun Ma , Kyriaki Kaplanidou

Mega sporting events can generate significant impacts on the host destinations. The Tokyo 2020 Olympics (“Tokyo 2020” hereafter) was a unique case as the pandemic minimized the impact of international tourism. In this situation, how could residents' perceived event impacts be associated with support intention for future event hosting? The purpose of this study is to examine the relationships between event impact perceptions of Tokyo 2020, residents' social well-being, and their support toward future event hosting. Three-wave time-lagged data were gathered from residents in Japan (T1 = approximately one month prior to the event; T2 = immediately after the event; and T3 = four months after the event; N = 296). The results of the structural equation model showed that no event impact perceptions were directly associated with residents' support, measured four months after the event. However, positive economic and environmental impacts (T1) indirectly via residents' social well-being (T2) influenced their support for future event hosting (T3). The findings highlighted that the event impact perceptions and residents' support for event hosting can be mediated by temporarily activated social well-being. The findings are particularly important when people have difficulties finding connections to society (i.e., the pandemic in this study). A sense of social well-being is the key to enhancing residents’ support for future event hosting.

大型体育赛事会对主办地产生重大影响。东京 2020 年奥运会（以下简称 "东京 2020"）是一个独特的案例，因为大流行病将国际旅游业的影响降至最低。在这种情况下，居民感知到的赛事影响如何与未来赛事举办的支持意向相关联？本研究旨在探讨东京 2020 的事件影响感知、居民的社会福利及其对未来事件主办的支持之间的关系。研究收集了日本居民的三波时滞数据（T1 = 活动举办前约一个月；T2 = 活动举办后不久；T3 = 活动举办后四个月；N = 296）。结构方程模型的结果表明，在事件发生四个月后的测量中，居民对事件影响的认知与支持没有直接联系。然而，积极的经济和环境影响（T1）通过居民的社会福利（T2）间接影响了他们对未来举办活动的支持（T3）。研究结果强调，活动影响认知和居民对活动主办的支持可以通过暂时激活的社会幸福感来调节。当人们难以找到与社会的联系时（如本研究中的大流行病），这些发现尤为重要。社会幸福感是增强居民对未来活动主办支持的关键。

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引用次数: 0

Corrigendum to ‘An analysis of the consumer profile and the willingness to pay in immersive virtual tourism’ [J. Destin. Market. Manag., Volume 33 (2024) 100929]

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-05 DOI: 10.1016/j.jdmm.2024.100944

Juan F. Prados-Castillo , Miguel Ángel Solano-Sánchez , José María Martín Martín , Francisco Liebana-Cabanillas

引用次数: 0

Visual representation of tourism landscapes: A comparative analysis of DMOs in a cross-border destination 旅游景观的视觉呈现：跨境目的地目的地管理组织的比较分析

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-10-04 DOI: 10.1016/j.jdmm.2024.100932

Denis Cerić , Marek Więckowski , Dallen J. Timothy

This paper introduces a framework for analyzing and interpreting the visual content of tourism landscapes, particularly focusing on the comparative representation of these landscapes by destination management organizations (DMOs) in the cross-border context of Usedom Island, shared by Poland and Germany. Drawing on a literature review and employing visual content analysis, this study categorizes elements of tourism landscapes as depicted in DMO-produced photographs, highlighting the differences in how these landscapes are presented to potential visitors by Polish and German DMOs. Key findings reveal significant disparities in the portrayal of cultural and natural heritage, suggesting divergent marketing strategies that may influence tourists’ perceptions and destination choices. This research not only contributes to the theoretical discourse on destination imaging and branding but also offers practical insights for DMOs in leveraging landscape elements effectively.

本文介绍了一个分析和解释旅游景观视觉内容的框架，尤其侧重于目的地管理组织（DMO）在波兰和德国共有的乌瑟敦岛跨境背景下对这些景观的比较表述。本研究通过文献综述和视觉内容分析，对目的地管理组织制作的照片中描绘的旅游景观要素进行了分类，突出强调了波兰和德国目的地管理组织在向潜在游客展示这些景观方面的差异。主要研究结果表明，在描绘文化和自然遗产方面存在巨大差异，这表明不同的营销策略可能会影响游客的认知和目的地选择。这项研究不仅为目的地形象和品牌塑造的理论研究做出了贡献，还为目的地管理组织有效利用景观元素提供了实用见解。

引用次数: 0

(Un)willingness to pay to visit a national park from a sustainable entrepreneurial tourism perspective (从可持续创业旅游角度看游览国家公园的（不）支付意愿

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-09-26 DOI: 10.1016/j.jdmm.2024.100933

Paula Vázquez-Rodríguez , Noelia Romero-Castro , Aleksandar Šević , Lara Quiñoá-Piñeiro

As the number of protected areas increases in a country, there is a need for entrepreneurial action to maximize the environmental and economic benefits of nature-based tourism and to complement government funding. Establishing an entrance fee to visit these protected areas could be a good option to ensure long-term economic sustainability. Therefore, using Herzberg's theory of motivation-hygiene and the fuzzy-set qualitative comparative analysis methodology (fsQCA) as a valid theoretical framework, this study aims to analyze the combined effects of both motivating and hygiene variables which lead to the absence of willingness to pay (WTP) an entrance fee to visit a national park. The findings indicate that motivating factors, such as prior visits to other national parks, the inclination to visit a national park, or a strong commitment to environmental issues, were more important than hygiene factors, such as value for money and overall satisfaction with the visit. Managerial implications and directions for future studies are also discussed.

随着一个国家保护区数量的增加，有必要采取企业行动，最大限度地发挥以自然为基础的旅游业的环境和经济效益，并补充政府资金。为游览这些保护区收取门票可能是确保经济长期可持续发展的一个不错选择。因此，本研究采用赫茨伯格的动机-卫生理论和模糊集定性比较分析方法（fsQCA）作为有效的理论框架，旨在分析动机变量和卫生变量的综合影响，这两个变量导致人们不愿意支付（WTP）门票来游览国家公园。研究结果表明，动机因素（如之前游览过其他国家公园）、游览国家公园的意愿或对环境问题的强烈承诺比卫生因素（如物有所值和游览的总体满意度）更重要。此外，还讨论了对管理的影响和未来研究的方向。

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引用次数: 0

Rural tourism initiatives and their relationship to collaborative governance and perceived value: A review of recent research and trends 乡村旅游倡议及其与合作治理和感知价值的关系：近期研究与趋势综述

IF 8.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Destination Marketing & Management

Pub Date : 2024-09-26 DOI: 10.1016/j.jdmm.2024.100926

Liliana Reina-Usuga , Francisco Camino , Gema Gomez-Casero , Carol Angélica Jara Alba

Rural tourism is a form of landscape conservation and sustainable development that can help respond to the challenges of rural areas. Although growing rural tourism has emerged with a collective approach, managed mainly by local communities, more attention needs to be paid to how the beneficiaries, i.e., tourists, are involved in such initiatives. This study explores the participation of tourists in governance processes in the framework of collaborative governance and perceived value. The study employs a systematic literature review using the PRISMA protocol and VOSviewer software. The results indicate a growing interest in collaborative governance-based rural tourism research, with Spain and China as significant contributors. The importance of stakeholder participation is highlighted, although mechanisms for creating deliberative spaces or decision-making processes remain to be indicated. The difficulty of actively involving tourists in these processes is acknowledged, attributing this to the transitory nature of tourism. Finally, the study argues for more inclusive and participatory approaches to achieve sustainable outcomes in rural tourism initiatives.

乡村旅游是景观保护和可持续发展的一种形式，有助于应对乡村地区面临的挑战。虽然乡村旅游的发展是以集体方式出现的，主要由当地社区进行管理，但需要更多地关注受益者（即游客）如何参与此类活动。本研究在合作治理和感知价值的框架内探讨了游客参与治理过程的情况。研究采用 PRISMA 协议和 VOSviewer 软件进行了系统的文献综述。研究结果表明，人们对基于协作治理的乡村旅游研究兴趣日渐浓厚，西班牙和中国在这方面做出了重要贡献。利益相关者参与的重要性得到了强调，但创造审议空间或决策过程的机制仍有待说明。研究承认游客很难积极参与到这些过程中，这归因于旅游业的短暂性。最后，研究认为应采取更具包容性和参与性的方法，以实现乡村旅游倡议的可持续成果。

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