Pub Date : 2025-12-01Epub Date: 2025-07-09DOI: 10.1016/j.jdmm.2025.101038
Christian Laesser , Stephan Reinhold , Pietro Beritelli
This article presents the 2024 Consensus on Advances in Destination Management, a state-of-the-field reflection on topics related to destination marketing and management along with a research agenda. It constitutes the fifth contribution in a series of articles initiated in 2012 based on the biennial conference of the same name. The agenda is grounded in the collaborative consensus discourse methodology. To identify relevant avenues for future research, the consensus draws on three days of structured interactions among scholarly and industry experts invested in advancing the research and practice of destination marketing and management for sustainable development of tourist destinations that took place at the 6th Advances in Destination Management Forum in Lucerne, Switzerland. The consensus details avenues for further research in six key areas that relate to destination governance, destination marketing, sustainable development and resilience, the role of DMOs, new technologies, and destinations and data.
{"title":"The 2024 consensus on advances in destination management","authors":"Christian Laesser , Stephan Reinhold , Pietro Beritelli","doi":"10.1016/j.jdmm.2025.101038","DOIUrl":"10.1016/j.jdmm.2025.101038","url":null,"abstract":"<div><div>This article presents the 2024 Consensus on Advances in Destination Management, a state-of-the-field reflection on topics related to destination marketing and management along with a research agenda. It constitutes the fifth contribution in a series of articles initiated in 2012 based on the biennial conference of the same name. The agenda is grounded in the collaborative consensus discourse methodology. To identify relevant avenues for future research, the consensus draws on three days of structured interactions among scholarly and industry experts invested in advancing the research and practice of destination marketing and management for sustainable development of tourist destinations that took place at the 6th Advances in Destination Management Forum in Lucerne, Switzerland. The consensus details avenues for further research in six key areas that relate to destination governance, destination marketing, sustainable development and resilience, the role of DMOs, new technologies, and destinations and data.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101038"},"PeriodicalIF":8.9,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144579329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-08-18DOI: 10.1016/j.jdmm.2025.101036
Junchuan Wang , Mimi Li , Qiuju Luo
Given the growing interest in the body–mind connection within emotion-related research in tourism, this study decodes the underlying processes of individuals' emotional experiences by considering the link between bodily expression and felt emotions. An “emotion–feeling–consciousness” (E–F–C) framework is proposed based on Damasio's theory of consciousness. Multi-site qualitative data collection took place at four Midi Music Festivals in China over two years. Participant observations were conducted to identify environmental characteristics and festivalgoers' bodily states. Then, picture-elicited interviews were conducted to capture evocative narratives about festivalgoers' emotional bodily states, subjective experiences, and streams of thought. Findings revealed three overarching themes: emotional turmoil, feeling what happened, and consciousness with self-renewal. Results contextualize feelings with cognitive responses and stress the significance of consciousness for self-renewal during emotional encounters. This study underscores the importance of embodied emotion in crafting memorable tourism experiences, encouraging practitioners to incorporate body movement and emotional engagement to enhance visitor immersion.
{"title":"From body to mind: Decoding emotional experiences at music festivals","authors":"Junchuan Wang , Mimi Li , Qiuju Luo","doi":"10.1016/j.jdmm.2025.101036","DOIUrl":"10.1016/j.jdmm.2025.101036","url":null,"abstract":"<div><div>Given the growing interest in the body–mind connection within emotion-related research in tourism, this study decodes the underlying processes of individuals' emotional experiences by considering the link between bodily expression and felt emotions. An “emotion–feeling–consciousness” (E–F–C) framework is proposed based on Damasio's theory of consciousness. Multi-site qualitative data collection took place at four Midi Music Festivals in China over two years. Participant observations were conducted to identify environmental characteristics and festivalgoers' bodily states. Then, picture-elicited interviews were conducted to capture evocative narratives about festivalgoers' emotional bodily states, subjective experiences, and streams of thought. Findings revealed three overarching themes: emotional turmoil, feeling what happened, and consciousness with self-renewal. Results contextualize feelings with cognitive responses and stress the significance of consciousness for self-renewal during emotional encounters. This study underscores the importance of embodied emotion in crafting memorable tourism experiences, encouraging practitioners to incorporate body movement and emotional engagement to enhance visitor immersion.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101036"},"PeriodicalIF":7.4,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144860589","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-06-27DOI: 10.1016/j.jdmm.2025.101037
Ailin Fei, Jonathon Day
{"title":"Beyond awareness: A behavioral study of travel pledges and the moderating role of environmental attitudes","authors":"Ailin Fei, Jonathon Day","doi":"10.1016/j.jdmm.2025.101037","DOIUrl":"10.1016/j.jdmm.2025.101037","url":null,"abstract":"","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101037"},"PeriodicalIF":8.9,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144491762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-06-30DOI: 10.1016/j.jdmm.2025.101034
Federica Buffa, Umberto Martini, Paola Masotti, Diego De Santis
The paper discusses three first mover destination management organisations (DMOs) that have successfully involved local communities in achieving a common goal: Global Sustainable Tourism Council certification (specifically, the GSTC Destination Criteria, GSTC-D). The research aims to analyse the role played by the DMO in obtaining GSTC-D certification and the activities subsequently initiated to keep it. How did DMOs successfully achieve certification and what did and are they doing to involve the community? Exploratory research has been carried out to answer this question. The study adopts a qualitative approach and focuses on three destinations which were among the first in the world to obtain GSTC-D certification. Desk analysis and in-depth interviews with the DMOs took place between June and November 2022. Three main research focuses (all from the perspective of the DMOs involved) have been outlined: why and how GSTC-D certification was obtained, the challenges of maintaining GSTC-D certification, expectations post certification. The research confirms the pivotal role of DMOs and their capacity to work within non-hierarchical multi-stakeholder contexts. GSTC-D certification should be understood as a factor which facilitates and strengthens community-centred participatory processes in fragmented environments. The research adopts an inductive approach to analyse three DMOs that have successfully obtained GSTC-D. The research contributes to the wider scientific debate on the new role of DMOs and the identification of factors that foster participation in community destinations. Focusing on the role of DMOs, the research tackles a topic which has not yet been subject to in-depth analysis from a managerial perspective.
{"title":"GSTC certification and local communities. Evidence from the perspective of successful first mover DMOs","authors":"Federica Buffa, Umberto Martini, Paola Masotti, Diego De Santis","doi":"10.1016/j.jdmm.2025.101034","DOIUrl":"10.1016/j.jdmm.2025.101034","url":null,"abstract":"<div><div>The paper discusses three first mover destination management organisations (DMOs) that have successfully involved local communities in achieving a common goal: Global Sustainable Tourism Council certification (specifically, the GSTC Destination Criteria, GSTC-D). The research aims to analyse the role played by the DMO in obtaining GSTC-D certification and the activities subsequently initiated to keep it. <em>How did DMOs successfully achieve certification and what did and are they doing to involve the community?</em> Exploratory research has been carried out to answer this question. The study adopts a qualitative approach and focuses on three destinations which were among the first in the world to obtain GSTC-D certification. Desk analysis and in-depth interviews with the DMOs took place between June and November 2022. Three main research focuses (all from the perspective of the DMOs involved) have been outlined: why and how GSTC-D certification was obtained, the challenges of maintaining GSTC-D certification, expectations post certification. The research confirms the pivotal role of DMOs and their capacity to work within non-hierarchical multi-stakeholder contexts. GSTC-D certification should be understood as a factor which facilitates and strengthens community-centred participatory processes in fragmented environments. The research adopts an inductive approach to analyse three DMOs that have successfully obtained GSTC-D. The research contributes to the wider scientific debate on the new role of DMOs and the identification of factors that foster participation in community destinations. Focusing on the role of DMOs, the research tackles a topic which has not yet been subject to in-depth analysis from a managerial perspective.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101034"},"PeriodicalIF":8.9,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144513795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-06-07DOI: 10.1016/j.jdmm.2025.101025
Patricia Picazo , Sergio Moreno-Gil , Robin B. DiPietro , Forest Ma
Gastronomic offerings are key components of travel and destinations. However, scant research has focused on how gastronomic offerings are projected to tourists. Using signaling theory as a framework, this study investigated the presence of gastronomic offerings in 25,231 promotional photos to assess how the pictures represented the food offerings at resorts in five countries. Data were gathered from the brochures published by two leading tour operators in the European market, “TUI” and “Thomas Cook.” The results of content analysis showed that gastronomic offerings were often secondary to cultural and natural assets in brochures. In addition, the number of photos with representation of gastronomy elements increased between 2005 and 2020. Findings also revealed that functional (in a working context) and passive (people eating and drinking) food photos were predominant. Implications for academics and practitioners are discussed.
{"title":"From plate to picture: The role of gastronomic offerings in tourism marketing","authors":"Patricia Picazo , Sergio Moreno-Gil , Robin B. DiPietro , Forest Ma","doi":"10.1016/j.jdmm.2025.101025","DOIUrl":"10.1016/j.jdmm.2025.101025","url":null,"abstract":"<div><div>Gastronomic offerings are key components of travel and destinations. However, scant research has focused on how gastronomic offerings are projected to tourists. Using signaling theory as a framework, this study investigated the presence of gastronomic offerings in 25,231 promotional photos to assess how the pictures represented the food offerings at resorts in five countries. Data were gathered from the brochures published by two leading tour operators in the European market, “TUI” and “Thomas Cook.” The results of content analysis showed that gastronomic offerings were often secondary to cultural and natural assets in brochures. In addition, the number of photos with representation of gastronomy elements increased between 2005 and 2020. Findings also revealed that functional (in a working context) and passive (people eating and drinking) food photos were predominant. Implications for academics and practitioners are discussed.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101025"},"PeriodicalIF":8.9,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-08-25DOI: 10.1016/j.jdmm.2025.101040
Stephen J. Page , Joanne Connell
{"title":"Promoting and advertising tourism resorts in the UK 1914–1918: A re-appraisal","authors":"Stephen J. Page , Joanne Connell","doi":"10.1016/j.jdmm.2025.101040","DOIUrl":"10.1016/j.jdmm.2025.101040","url":null,"abstract":"","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101040"},"PeriodicalIF":7.4,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144895542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-01Epub Date: 2025-06-28DOI: 10.1016/j.jdmm.2025.101035
Chao Liu , Jing Li , Shankai Mi , Ziang Zhang
Destination aesthetics are crucial in attracting and retaining tourists and have received considerable scholarly attention. Previous studies have overlooked the nature of the measurement of destination aesthetics by indiscriminately treating it as a unidimensional or reflective construct per conventional practice. To address this gap, this study develops a multidimensional measurement of Perceived Destination Aesthetic Quality (PDAQ), conceptualizing it as a formative construct. Through rigorous inquiry, a reflective-formative measurement consisting of 18 items and five dimensions—multi-sensory beauty, sublime, harmony, diversity, and cleanliness—is identified. The study tests this measurement within the underexplored rural tourism context and confirms its nomological validity through place attachment theory. The results reveal that perceived destination aesthetic quality significantly enhances place attachment, which mediates its effect on tourists’ post-visit behavioral intentions. These findings contribute to the theoretical understanding of tourism aesthetics by reconceptualizing its measurement as a formative construct and advancing knowledge of the destination aesthetic qualities, particularly in rural tourism contexts. Additionally, the study provides new insights into the broader effects of destination aesthetics on individual emotional and behavioral outcomes in rural tourism. The practical implications include actionable strategies for stakeholders to design and manage rural tourism destinations with enhanced aesthetic appeal.
{"title":"Rethinking perceived destination aesthetic quality: Formative measurement development and validation in the rural tourism context","authors":"Chao Liu , Jing Li , Shankai Mi , Ziang Zhang","doi":"10.1016/j.jdmm.2025.101035","DOIUrl":"10.1016/j.jdmm.2025.101035","url":null,"abstract":"<div><div>Destination aesthetics are crucial in attracting and retaining tourists and have received considerable scholarly attention. Previous studies have overlooked the nature of the measurement of destination aesthetics by indiscriminately treating it as a unidimensional or reflective construct per conventional practice. To address this gap, this study develops a multidimensional measurement of Perceived Destination Aesthetic Quality (PDAQ), conceptualizing it as a formative construct. Through rigorous inquiry, a reflective-formative measurement consisting of 18 items and five dimensions—multi-sensory beauty, sublime, harmony, diversity, and cleanliness—is identified. The study tests this measurement within the underexplored rural tourism context and confirms its nomological validity through place attachment theory. The results reveal that perceived destination aesthetic quality significantly enhances place attachment, which mediates its effect on tourists’ post-visit behavioral intentions. These findings contribute to the theoretical understanding of tourism aesthetics by reconceptualizing its measurement as a formative construct and advancing knowledge of the destination aesthetic qualities, particularly in rural tourism contexts. Additionally, the study provides new insights into the broader effects of destination aesthetics on individual emotional and behavioral outcomes in rural tourism. The practical implications include actionable strategies for stakeholders to design and manage rural tourism destinations with enhanced aesthetic appeal.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"38 ","pages":"Article 101035"},"PeriodicalIF":8.9,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144501399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The objective of this explanatory mixed method study was to examine the factors contributing to make a destination perform successfully. The quantitative phase was represented by a survey of 624 tourists, conducted in the Italian city of Naples. Structural Equation Modeling (SEM) was employed to determine a prioritization of attributes. The qualitative phase involved an analysis of user-generated content (81 reviews) from Tripadvisor and the Leximancer program was used for this purpose. The results confirmed many of the findings of the SEM, including the importance of appearance, aligned with several of the 13As attributes identified, and supported the managerial recommendations. Assessing the success of tourism destinations is essential for policymakers, destination managers, researchers, and companies.
The main findings of the study show practical benefits for destinations and individuals in charge of tourism planning, development, and marketing as they provide explicit metrics for assessing performance.
{"title":"A mixed-method study for the identification of the factors affecting the performance of a tourist destination","authors":"Francesca Pagliara , Massimo Aria , Giusy Brancati , Alireza Moradpour , Alastair M. Morrison","doi":"10.1016/j.jdmm.2025.101018","DOIUrl":"10.1016/j.jdmm.2025.101018","url":null,"abstract":"<div><div>The objective of this explanatory mixed method study was to examine the factors contributing to make a destination perform successfully. The quantitative phase was represented by a survey of 624 tourists, conducted in the Italian city of Naples. Structural Equation Modeling (SEM) was employed to determine a prioritization of attributes. The qualitative phase involved an analysis of user-generated content (81 reviews) from Tripadvisor and the Leximancer program was used for this purpose. The results confirmed many of the findings of the SEM, including the importance of appearance, aligned with several of the 13As attributes identified, and supported the managerial recommendations. Assessing the success of tourism destinations is essential for policymakers, destination managers, researchers, and companies.</div><div>The main findings of the study show practical benefits for destinations and individuals in charge of tourism planning, development, and marketing as they provide explicit metrics for assessing performance.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"37 ","pages":"Article 101018"},"PeriodicalIF":8.9,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143830136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-05-16DOI: 10.1016/j.jdmm.2025.101024
Junfeng Wang
The phenomenon of homogeneity in tourism communication is becoming evident, adversely affecting tourists' experiences. However, the academic community has largely overlooked this issue. Based on the Stimulus-Organism-Response theory, this study constructs a causal relationship model involving perceived homogeneity, psychological fatigue, and intentional avoidance in the context of tourism live streaming. Using the PLS-SEM method, survey data from 306 tourists who watch tourism livestreams every day were analyzed. The analysis identified two factors that contribute to tourists' psychological fatigue: perceived information homogeneity and perceived e-servicescape homogeneity. Tourists' reactions to homogeneity include an internal processing organism, encompassing three dimensions of psychological fatigue: cognitive, emotional, and motivational. The ultimate behavioral response to these fatigues is intentional avoidance. This study advances the online tourism marketing and virtual tourism literature by developing and empirically testing a comprehensive model and provides practical guidance for tourism marketers and live streaming organizers by revealing the dual nature of live streaming in tourism.
{"title":"Are you troubled? Tourists' psychological fatigue and intentional avoidance caused by perceived homogeneity in tourism live streaming","authors":"Junfeng Wang","doi":"10.1016/j.jdmm.2025.101024","DOIUrl":"10.1016/j.jdmm.2025.101024","url":null,"abstract":"<div><div>The phenomenon of homogeneity in tourism communication is becoming evident, adversely affecting tourists' experiences. However, the academic community has largely overlooked this issue. Based on the Stimulus-Organism-Response theory, this study constructs a causal relationship model involving perceived homogeneity, psychological fatigue, and intentional avoidance in the context of tourism live streaming. Using the PLS-SEM method, survey data from 306 tourists who watch tourism livestreams every day were analyzed. The analysis identified two factors that contribute to tourists' psychological fatigue: perceived information homogeneity and perceived e-servicescape homogeneity. Tourists' reactions to homogeneity include an internal processing organism, encompassing three dimensions of psychological fatigue: cognitive, emotional, and motivational. The ultimate behavioral response to these fatigues is intentional avoidance. This study advances the online tourism marketing and virtual tourism literature by developing and empirically testing a comprehensive model and provides practical guidance for tourism marketers and live streaming organizers by revealing the dual nature of live streaming in tourism.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"37 ","pages":"Article 101024"},"PeriodicalIF":8.9,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144068442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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