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Tourists’ fresh start mindset in destination marketing 旅游者在目的地营销中的“新起点”心态
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-01 DOI: 10.1016/j.jdmm.2025.101002
Jano Jiménez-Barreto , Sara Campo , Elena Cerdá-Mansilla , Desiderio Gutiérrez-Taño , Erose Sthapit
Although tourism research has examined the reasons why people have life-changing motivations related to traveling, destination managers still lack clarity on their effects on tourists' intentions and behaviors. In response to this question, the authors investigate one of these life-changing motives: the fresh start mindset. This investigation employs a multimethod approach to examine its antecedents and outcomes and how tourism marketing-controlled factors moderate this perceptual mechanism at the pre-visit stage. This study ultimately showcases communication tactics that destination managers can use to maximize tourists’ fresh start mindset by employing metaphorical persuasive techniques.
尽管旅游研究已经调查了人们为什么会有与旅游有关的改变生活的动机,但目的地管理者仍然不清楚它们对游客意图和行为的影响。为了回答这个问题,作者调查了这些改变生活的动机之一:重新开始的心态。本研究采用多方法研究其前因和结果,以及旅游营销控制因素如何在旅游前阶段调节这种感知机制。本研究最终展示了目的地管理者可以使用的沟通策略,通过使用隐喻说服技术来最大化游客的新起点心态。
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引用次数: 0
Dynamic construction and maintenance of destination competitiveness based on interpretable machine learning 基于可解释机器学习的目的地竞争力的动态构建与维护
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-21 DOI: 10.1016/j.jdmm.2025.101020
Yi Wang , Bo Wendy Gao
This study proposes a theoretical framework for dynamic destination competitiveness (DD-TDC) by integrating digital empowerment and dynamic governance mechanisms. Using data on the competitiveness of 119 destinations from the World Economic Forum (2018–2023), the Interpretable Random Forest Model and SHapley Additive exPlanations analysis was conducted to explore the drivers of competitiveness during crisis and non-crisis periods. The findings reveal that (1) Policy factors exhibit a short-term dominant effect on competitiveness through dynamic governance mechanisms during the COVID-19 pandemic; (2) in the long term, infrastructure is the most significant driver of competitiveness, followed by tourism resources and the business environment, while policy and sustainability contribute relatively less; and (3) the long-term impact of COVID-19 on destination competitiveness is limited. This study validates the dynamic adaptability of the DD-TDC model and provides methodological insights for destination managers to address crises and build sustainable competitiveness. The results have valuable implications for both academic research and practical destination management strategies.
本研究结合数位授权与动态治理机制,提出动态目的地竞争力的理论框架。利用世界经济论坛(World Economic Forum) 2018-2023年119个目的地的竞争力数据,采用可解释随机森林模型和SHapley加性解释分析,探讨危机和非危机时期竞争力的驱动因素。结果表明:(1)政策因素通过动态治理机制对竞争力产生短期主导效应;(2)从长期来看,基础设施是最重要的竞争力驱动因素,其次是旅游资源和商业环境,而政策和可持续性的贡献相对较小;(3)新冠肺炎疫情对目的地竞争力的长期影响有限。本研究验证了DD-TDC模型的动态适应性,为目的地管理者应对危机和构建可持续竞争力提供了方法论见解。研究结果对学术研究和实际的旅游目的地管理策略具有重要意义。
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引用次数: 0
Do residents really care to be empowered? Prioritizing empowerment through importance performance analysis 居民们真的在乎被赋予权力吗?通过重要性绩效分析确定授权的优先级
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-09 DOI: 10.1016/j.jdmm.2025.101017
B. Bynum Boley , Chase Perren , Eric M. White , Gary T. Green
While there is near unanimous agreement that for tourism to be considered sustainable, residents need to be empowered, few researchers have asked residents which dimensions of empowerment should be prioritized. This research seeks to fill this gap and give residents a voice in sharing their empowerment priorities by conducting an Importance Performance Analysis using the Resident Empowerment through Tourism Scale within the nature-based tourism destination of Brevard, located in Transylvania County, NC, USA. Results found residents to be generally apathetic towards empowerment, with psychological, social, political, and economic empowerment all falling in the “Low Priority” quadrant when using a scale-centered approach. However, when using a data-centered technique, “Economic Empowerment” and “Political Empowerment” fell into the “Concentrate Here” quadrant. However, “Social Empowerment” landed in the “Possible Overkill” quadrant, and “Psychological Empowerment” landed in the “Keep up the Good Work” quadrant. Results suggest that tourism managers within Brevard should focus on coordinated efforts to improve resident involvement and access to decision-making, and better distribute or highlight the economic benefits tourism brings to the county. If researchers and practitioners really care about empowering residents, more research is needed to identify residents’ empowerment priorities and benchmark how well destinations are performing on those priorities.
虽然人们几乎一致认为,要使旅游业具有可持续性,居民需要获得授权,但很少有研究人员向居民询问应优先考虑哪些方面的授权。本研究旨在填补这一空白,并通过在位于美国北卡罗来纳州特兰西瓦尼亚县的布里瓦德自然旅游目的地使用居民赋权旅游规模进行重要性绩效分析,让居民在分享他们的赋权优先事项方面发表意见。结果发现,居民普遍对赋权漠不关心,当使用以规模为中心的方法时,心理、社会、政治和经济赋权都落在“低优先级”象限。然而,当使用以数据为中心的技术时,“经济赋权”和“政治赋权”属于“集中在这里”象限。然而,“社会授权”落在“可能的过度杀伤”象限,“心理授权”落在“保持良好工作”象限。结果表明,布里瓦德的旅游管理者应注重协调努力,提高居民参与和决策的可及性,更好地分配或突出旅游给县域带来的经济效益。如果研究人员和实践者真的关心居民赋权,就需要更多的研究来确定居民赋权的优先事项,并对目的地在这些优先事项上的表现进行基准测试。
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引用次数: 0
Listen to your destination: The use of podcasts in destination marketing 倾听你的目的地:播客在目的地营销中的应用
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-05-20 DOI: 10.1016/j.jdmm.2025.101022
Raphaela Stadler, Birgit Bosio, Marisa Loderer
In the realm of digital consumer behavior, there is a growing interest in audio content marketing, which has significant implications for the tourism industry. Destination marketing is pivotal in shaping a destination's image, making it essential to understand the role of tourism podcasts in marketing efforts. The purpose of this study is to examine the impact of podcasts operated by destination marketing organizations on the perceived destination image and travel intentions of podcast listeners. Quantitative data was collected through an online questionnaire (n = 413). Participants rated the destination on image and travel intention, listened to a podcast stimulus, and then rated the destination on image and travel intention a second time. The findings reveal that participants had a better perceived image of the destination after listening to the podcast than before, and this positively influenced their travel intentions. The paper discusses the practical implications of utilizing destination podcasts as an effective addition to a destination's marketing strategy, alongside a critical evaluation of the operational effort required.
在数字消费者行为领域,人们对音频内容营销的兴趣日益浓厚,这对旅游业具有重大影响。目的地营销对于塑造目的地形象至关重要,因此了解旅游播客在营销工作中的作用至关重要。本研究的目的是考察目的地营销组织运营的播客对听众感知目的地形象和旅行意图的影响。通过在线问卷(n = 413)收集定量数据。参与者给目的地的形象和旅行意图打分,听了一段播客刺激,然后再给目的地的形象和旅行意图打分。研究结果显示,参与者在听了播客后对目的地的感知形象比之前更好,这对他们的旅行意图产生了积极的影响。本文讨论了利用目的地播客作为目的地营销策略的有效补充的实际意义,以及对所需运营努力的关键评估。
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引用次数: 0
The synergy of immersive experiences in tourism marketing: Unveiling insightful components in the ‘Metaverse’ 沉浸式体验在旅游营销中的协同作用:揭示“虚拟世界”中富有洞察力的组成部分
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-12 DOI: 10.1016/j.jdmm.2025.101019
Kritcha Yawised, Darlin Apasrawirote

Purpose

This research explores new marketing practices within the metaverse, focusing on components and strategies that create immersive experiences. It examines the relationship between the metaverse and immersive experiences alongside Sustainable Development Goals (SDGs) and Environmental, Social, and Governance (ESG) principles, leading to the development of the ‘Metaverse Tourism Marketing Ecosystem’ (MTME) framework.

Design/methodology/approach

The study employs the PRISMA process for a systematic literature review (SLR), initially evaluating 4174 research articles from the Scopus database for bibliometric analysis. Thematic analysis extracts major themes in emerging tourism marketing trends within a business context, narrowing down to 41 relevant articles based on PRISMA criteria. Bibliometric analysis provides an overview of metaverse marketing, while thematic analysis identifies recurring themes in textual data, yielding valuable insights into marketing practices.

Findings

The findings reveal nine initial themes for immersive marketing in tourism. Further analysis identifies a main theme centered on three fundamental marketing components: ‘Interrelationship,’ ‘Interfunctionality,’ and ‘Interoperability,’ which serve as foundational elements for implementation. In-depth thematic analysis uncovers three primary knowledge gaps related to immersive experiences: cognitive, emotional, and virtual immersion.

Originality/value

This research significantly contributes by analyzing limitations in current studies, advancing knowledge and practices in metaverse marketing, and providing systematic insights into marketing evolution. Additionally, the study advocates for sustainable engagement in the virtual realm, aligning with SDGs. This study proposes the 'Metaverse Tourism Marketing Ecosystem,' an innovative framework for optimizing tourism marketing in immersive virtual environments. By enhancing user behavior understanding, it fosters immersive experiences and informs effective marketing strategies and policy planning.
目的 本研究探讨了元宇宙中的新营销实践,重点是创造身临其境体验的组成部分和战略。它结合可持续发展目标(SDGs)和环境、社会及治理(ESG)原则,研究了元宇宙与身临其境的体验之间的关系,并由此制定了 "元宇宙旅游营销生态系统"(MTME)框架。设计/方法/途径本研究采用 PRISMA 流程进行系统文献综述(SLR),首先对 Scopus 数据库中的 4174 篇研究文章进行了文献计量分析。专题分析提取了商业背景下新兴旅游营销趋势的主要专题,并根据 PRISMA 标准筛选出 41 篇相关文章。文献计量分析提供了有关超时空营销的概述,而专题分析则确定了文本数据中反复出现的主题,从而为营销实践提供了有价值的见解。进一步的分析确定了以三个基本营销要素为中心的主题:相互关系"、"相互功能 "和 "互操作性 "是实施的基本要素。深入的主题分析发现了与沉浸式体验相关的三个主要知识差距:认知、情感和虚拟沉浸。此外,本研究还倡导虚拟领域的可持续参与,与可持续发展目标保持一致。本研究提出了 "元宇宙旅游营销生态系统",这是一个在沉浸式虚拟环境中优化旅游营销的创新框架。通过加强对用户行为的理解,它可以促进身临其境的体验,并为有效的营销战略和政策规划提供信息。
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引用次数: 0
Spatial dynamics and economic impacts of shared accommodations on urban housing and hotel markets 共享住宿对城市住房和酒店市场的空间动态和经济影响
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-05-21 DOI: 10.1016/j.jdmm.2025.101023
Honglei Zhang , Xinying Xia , Shuying Wang , Caixia Xu , Yajin Li , Yang Yang
This study employs spatial analysis to thoroughly examine the spatial distribution of shared accommodations within urban locales and their impact on the housing market. Specifically, it explores the multifaceted influence of shared accommodations on three distinct segments of the lodging market: long-term rentals, residential housing, and star hotels. The results unveil a noteworthy and affirmative correlation between shared accommodations and housing prices. In contrast, the discernible effect on star hotel room prices is minimal, though spatially varied patterns emerge. Furthermore, this inquiry illuminates salient geographical determinants that influence the supply of shared accommodations. These findings offer valuable insights into the intricate interplay between shared accommodations and urban housing markets, underscoring the critical role of geographical heterogeneity in shaping these dynamics.
本研究采用空间分析方法,全面考察了城市区域内共享住宿的空间分布及其对住房市场的影响。具体来说,它探讨了共享住宿对住宿市场的三个不同部分的多方面影响:长期租赁、住宅和星级酒店。研究结果揭示了共享住宿和房价之间值得注意的肯定相关性。相比之下,尽管出现了空间变化模式,但对星级酒店客房价格的明显影响微乎其微。此外,这项调查阐明了影响共享住宿供应的显著地理决定因素。这些发现为共享住宿和城市住房市场之间错综复杂的相互作用提供了有价值的见解,强调了地理异质性在形成这些动态中的关键作用。
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引用次数: 0
Institutional theory - Assessing longitudinal change towards sustainability in Tofino, Canada 制度理论——对加拿大托菲诺可持续发展纵向变化的评估
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-01 DOI: 10.1016/j.jdmm.2025.101001
Rachel Dodds, Wayne Smith
Sustainability efforts are often examined at a firm or organizational level, however, examining multiple organizations under a broader destination level provides insight into how organizations interact within an institutional field. Undertaking a qualitative approach of multi-stakeholder interviews and content analysis, this study used institutional theory to determine which pressures have affected the move toward sustainability in Tofino, Canada. Findings show that coercive pressures have mainly forwarded movements toward sustainability. Mimetic and normative behaviours also affect change, and often, one isomorphic pressure affects another. Although there are still issues in the destination, the findings from this research provide many practical examples for other destinations to duplicate to achieve more sustainable development, which benefits all stakeholders and addresses the broader issue of equity, inclusion, conservation and planning.
可持续性努力通常在公司或组织层面进行检查,然而,在更广泛的目标层面检查多个组织可以深入了解组织如何在机构领域内相互作用。本研究采用多方利益相关者访谈和内容分析的定性方法,利用制度理论来确定哪些压力影响了加拿大托菲诺的可持续发展。调查结果表明,强制性压力主要推动了可持续发展。模仿行为和规范行为也会影响变化,通常,一个同构压力会影响另一个同构压力。尽管目的地仍存在问题,但本研究的结果为其他目的地提供了许多可复制的实践范例,以实现更可持续的发展,这有利于所有利益相关者,并解决了更广泛的公平、包容、保护和规划问题。
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引用次数: 0
Investigating the role of travel motivation and perceived authenticity in traveler visitation to heritage sites 调查旅游动机和感知真实性在游客参观遗产地中的作用
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-02 DOI: 10.1016/j.jdmm.2025.101006
Xin Cheng , Yuchen Xu , Jiachen Li , Xiaoting Chi , Seongseop (Sam) Kim , Heesup Han
In recent years, sites with unique culture and heritage have become particularly popular tourist destinations. This study conducted an online survey with tourists who had visited the Emperor Qinshihuang's Mausoleum Site Museum and aimed to explore how travel motivations and perceived authenticity influence their intention to visit heritage sites. This study utilizes structural equation modeling (SEM) to examine its antecedents and employs fuzzy set qualitative comparative analysis (fsQCA) to test the data. This combination of symmetrical and asymmetrical approaches uncovers the various configurations that influence visitors' intentions to visit heritage sites. The results indicate that travel motivation and perceived authenticity should be jointly considered and studied as factors predicting the intention to visit heritage sites. These substantive findings not only contribute to the literature on heritage tourism. It also provides destination marketing personnel and stakeholders with the best combination to attract potential tourists and optimize management and development of new services.
近年来,具有独特文化和遗产的景点已成为特别受欢迎的旅游目的地。本研究对参观过秦始皇陵遗址博物馆的游客进行了一项在线调查,旨在探讨旅游动机和感知真实性如何影响他们参观遗址的意愿。本研究采用结构方程模型(SEM)检验其前因,并采用模糊集定性比较分析(fsQCA)对数据进行检验。这种对称和不对称方法的结合揭示了影响游客访问遗产地意图的各种配置。研究结果表明,旅游动机和感知真实性作为预测遗产地旅游意愿的因素,需要共同考虑和研究。这些实质性的发现不仅有助于遗产旅游的研究。它还为目的地营销人员和利益相关者提供了吸引潜在游客和优化管理和开发新服务的最佳组合。
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引用次数: 0
From Baby Boomers to Z: Gastronomic preferences and the generational framework of experience and branding 从婴儿潮一代到Z一代:美食偏好和体验与品牌的代际框架
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-03-28 DOI: 10.1016/j.jdmm.2025.101003
Beatriz Torres-Casado, Natalia López-Mosquera
Tourists' behavior when choosing gastronomic destinations is fundamental for strategic decision making. However, there is a notable lack of studies analyzing how tourists' cognitive and affective perceptions vary according to the generation to which they belong (Baby Boomers, X, Y, Z). A new Generational Experience and Branding Framework is proposed and validated, using different theories of consumer behavior and destination branding, which, combined with variables such as prestige and restaurant atmosphere, allows studying the different perceptions of the generations in terms of attitudinal and situational factors that influence willingness to pay and final payment. Data from 526 tourists who tasted local gastronomy in Extremadura, Spain, revealed significant differences between cohorts. Through SEM, the results show significant differences between cohorts, highlighting the broad perception of attitudinal and situational factors by Generation Z, compared to Baby Boomers. These insights can guide marketers in developing social media strategies that appeal to all generations, enhance regional competitiveness, and boost restaurant profitability of restaurants in Extremadura.
游客在选择美食目的地时的行为是战略决策的基础。然而,对于游客的认知和情感感知如何根据他们所属的一代人(婴儿潮一代,X一代,Y一代,Z一代)而变化的研究明显缺乏。本文使用不同的消费者行为和目的地品牌理论,结合威望和餐厅氛围等变量,提出并验证了一个新的代际体验和品牌框架。可以研究影响支付意愿和最终支付的态度和情境因素对代际人的不同看法。在西班牙埃斯特雷马杜拉品尝当地美食的526名游客的数据显示,不同群体之间存在显著差异。通过扫描电镜(SEM),研究结果显示了不同群体之间的显著差异,与婴儿潮一代相比,Z一代对态度和情境因素的认知更广泛。这些见解可以指导营销人员制定吸引各代人的社交媒体策略,增强区域竞争力,提高埃斯特雷马杜拉餐厅的盈利能力。
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引用次数: 0
Seeing means feeling? The transformation mechanism from visual attention to emotional experience toward linguistic landscape in cultural district 看见就是感觉?文化区语言景观从视觉注意到情感体验的转化机制
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-09-01 Epub Date: 2025-04-06 DOI: 10.1016/j.jdmm.2025.101007
Jianxia Chang , Junyi Li , Suiying Cheng
Emotional experience forms the core of the tourism experience, with visual and auditory senses serving as primary channels for such experiences. Despite their significance as key audio-visual stimuli, the impact of linguistic landscapes on visual attention and tourist emotions remains underexplored. Experiment 1, utilizing on-site video footage of cultural districts and eye-tracking technology, revealed a correlation–although not an equivalence–between visual attention and emotional experiences. Experiment 2 expanded upon this by gathering data from 165 tourists observing Shaanxi’s linguistic landscape through eye-tracking devices and electromyography. The results reveal a transformation process–from visual stimulation to experiencing emotional engagement. This transformation is mediated by aesthetic experience for emotional pleasure and perceptual fluency for emotional arousal. This study underscores the complexity of the tourist gaze, emphasizing the necessity for individual cognitive processing and recognition. By elucidating the emotional mechanisms underlying tourists’ observation of linguistic landscapes, this research provides actionable insights for destination landscape design and tourism experience management.
情感体验是旅游体验的核心,视觉和听觉是情感体验的主要渠道。尽管语言景观作为关键的视听刺激具有重要意义,但它们对视觉注意力和游客情感的影响仍未得到充分探讨。实验1利用文化区的现场录像片段和眼动追踪技术,揭示了视觉注意和情感体验之间的相关性,尽管不是等价的。实验二在此基础上进行了扩展,收集了165名游客的数据,他们通过眼动追踪设备和肌电图观察陕西的语言景观。研究结果揭示了一个从视觉刺激到体验情感投入的转变过程。这种转变是由情感愉悦的审美经验和情感唤起的知觉流畅性介导的。本研究强调游客注视的复杂性,强调个体认知加工和识别的必要性。通过阐释游客观察语言景观的情感机制,本研究为目的地景观设计和旅游体验管理提供了可操作的见解。
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引用次数: 0
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Journal of Destination Marketing & Management
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