Journal of Destination Marketing & Management最新文献

Research on psychic distance in tourism studies has mainly focused on perceived psychic distance, while little attention has been paid to psychic distance stimuli. Applying the Cultural-Administrative-Geographic-Economic (CAGE) distance framework, this study employs a gravity model framework to investigate the relationship between psychic distance stimuli and international tourist flows and the moderating role of Internet popularity in such a relationship based on information asymmetry theory. Further, this study investigates the effects of psychic distance stimuli along the cultural, administrative, geographic, and economic dimensions. The empirical analysis is based on a panel dataset of bilateral tourist flows between 56 countries from 2006 to 2019. The results indicate that psychic distance stimuli negatively impact international tourist flows, but the negative effect decreases with increasing Internet penetration rate in countries of origin. The four distance dimensions exert negative effects on bilateral tourist flows. This study also provides implications for alleviating the impact of psychic distance stimuli between countries derived by COVID-19 on international tourism in the post-pandemic era.

During popular festivals, overtourism can be a significant problem that negatively affects many tourist destinations. This study carried out a systematic review of the literature on pride and the effects of perceived overtourism. Based on the variables and concepts found in the literature, a questionnaire was developed with 37 items that reflect different dimensions and stages of mitigating the effects of overtourism. Experts were consulted for questionnaire validation, and the validation process was conducted through a sequential procedure. The questionnaire's psychometric properties were tested using principal component analysis (PCA) and least squares partial structural equation modeling (PLS-SEM). The results indicated that the developed scale has good internal consistency and construct validity. The results demonstrate that cultural and economic aspects strongly influence residents' pride, giving them a more positive perception of the festival, despite the challenges associated with tourist saturation.

We are increasingly confronted with external factors that affect or promote sustainable tourism development. The pandemic triggered by COVID-19 has shown that to effectively manage uncertainty, it is essential to include perceived risk as a predictor variable. This study analyses residents′ support for sustainable tourism development in low-density territories and proposes a model that takes into account several known antecedents for this support (community attachment, community involvement, economic dependence, local government management of tourism, tourism impact) and gives relevance to the perception of risk, largely ignored in academic studies and from the residents′ perspective. A structured questionnaire was used for data collection, applied to a sample of 250 residents from Lamego-Portugal, a low-density territory. The data was analysed using the Structural Equation Modelling (SEM). The results show that perceived risk (associated with COVID) significantly affects the perceived costs of tourism, but has no direct influence on residents′ support for sustainable tourism development. This support is positively affected by community involvement, economic dependence, local government management of tourism and perceived costs. The results also show that community involvement and local government management of tourism have a positive impact on perceived benefits. The results can help tourism professionals strengthen sustainable tourism development programmes.

While social media has the potential to disseminate extensive travel-related information, it may also inadvertently restrict exposure to diverse perspectives, leading to the prevalence of homogenized information among tourists. Prior research has not comprehensively explored the role of social media in shaping and constraining tourism behaviors, which can result in negative experiences at destinations. Consequently, this study represents the initial empirical endeavor to elucidate the adverse implications of echo chambers on tourism behaviors. A mixed methods approach of explanatory sequential design was employed to investigate how and why social media narrows tourism behaviors. This study collected behavioral data and conducted interviews with two groups of tourists: those who rely on social media and those who use official destination maps. It synthesized the distinctive characteristics of tourist behavioral patterns, encompassing trajectory, duration of stay, and visual content, under the influence of social media. Furthermore, this paper examined the detrimental tourism experiences stemming from these constrained behavioral patterns and probed the underlying mechanisms of echo chambers. The findings offer concrete behavioral evidence to comprehend the darker facets of social media in the context of tourism and enhance the understanding of echo chambers within a tourism context. This study also furnishes crucial insights for managing and marketing destinations via social media platforms.

Living labs are increasingly popular in discussions on co-creation, destination design and education, particularly with regards to their potential to deal with so called ‘wicked’ problems. However, the living labs concept is ill-defined and critical practitioners warn that this undermines the potential of living labs and may lead to inflated expectations. This article seeks to provide more clarity on living labs, the kind of work that can take place in them and the depth of insights that they can deliver. We provide a taxonomy of different lab environments and the different purposes that they can serve within a tourism context. Based on experiences in two urban tourism living labs in the Netherlands, it is argued that living labs are not suited for solving wicked problems per se, and that greater modesty is required when discussing their potential. The paper concludes with a critical discussion and avenues for further research on the possibilities and limitations of using living labs to facilitate innovation in research and higher education practice.

Autonomous vehicle-related services, such as Waymo, are now available for tourists, creating a new era of ground transportation in the tourism industry. However, research on autonomous vehicles in tourism literature remains in the beginning stage. To enrich understanding of autonomous vehicles in tourism and to contribute practical insights, this study examines potential users’ assessment, expectancy, and use intention toward autonomous vehicles in family tourism. A total of 439 complete survey responses were collected from car owners in Japan. Results confirmed perceived benefit, effort expectancy, and perceived risk as significant antecedents of both positive (i.e. family ties enhanced by autonomous vehicles) and negative expectancy (i.e. reduced social contact through autonomous vehicles), which influenced use intention toward autonomous vehicles. Additionally, females, those of higher age demographics (50s–60s), and those with larger family sizes (three or more) were more concerned with reduced social contact when evaluating their use intention toward autonomous vehicles.

Artificial intelligence (AI) offers digital tools that advertisers can use to create ads and automate various advertising processes. It has reorganized and upgraded traditional advertising and specifically improved advertising efficiency for tourist destinations. Adopting the computers-are-social-actors paradigm and spreading–activation theory, this study examined how the relationship between declared creator types (AI vs. human) and advertising appeals (rational vs. emotional) affects individuals' visit intentions. Three scenario-based experiments were conducted. They revealed that advertisements with rational appeals improved visit intention for AI-generated ads more effectively. In contrast, those with emotional appeals were more attractive when the declared creator was human. This effect was mediated by information processing fluency. The results also confirmed the moderating role of tourists’ involvement in these relationships. This research expands the range of applications of AI-generated content in advertising and can inform practical marketing strategies for tourist destinations.

Despite the military and political tensions surrounding the Korean Demilitarized Zone (DMZ), over 1.2 million individuals visit the destination each year. Considering various tourist motivations and the group-oriented tour setting at the DMZ and employing the Interaction Ritual Theory as a theoretical guide, this study examined how South Korean DMZ tourists' motivations and interaction led to emotional solidarity, thereby facilitating the co-creation of their DMZ experience. Study results (N = 409) revealed that politics and curiosity motivations significantly influenced their interaction, while knowledge and war motivations only impacted emotional solidarity. Emotional solidarity directly contributed to experience co-creation, whereas interaction only had an indirect impact mediated through emotional solidarity. The findings enrich the understanding of the distinctive roles of South Korean DMZ tourists' motivations and highlight interaction as a key in evaluating their experience co-creation. It especially offers new insights that emotional solidarity is a critical antecedent to experience co-creation. The findings provide government officials and destination managers with practical suggestions for further management and marketing of DMZ tourism. Future research can further consider group differences when testing the conceptual model—such as DMZ tourists' travel pattern (e.g., individuals or groups) or nationality (e.g., South Korean or foreigners)—and utilize qualitative research methods to complement the quantitative findings.

This study aimed to investigate the relationships among campsite attributes, tourists' experience quality, trip satisfaction, and intention to revisit campgrounds in the context of three typical mountain campgrounds (Raorao, Amanda, and Shanyu) in southwest China. Utilizing a combination of proportionate stratified and convenience sampling methods, 613 tourists visiting the three campgrounds were surveyed. The collected data were analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The results revealed that campsite attributes either positively or negatively influence tourists' experience quality. Furthermore, experience quality plays a crucial role as a significant antecedent to trip satisfaction and as a mediator between campsite attributes and trip satisfaction. Additionally, tourists' trip satisfaction positively affects their revisit intentions. These findings contribute valuable insights into the formation process of camping tourists' behavioral intentions, considering their perceptions of campsite attributes, experience quality, and trip satisfaction. The paper concludes with a discussion of the research's theoretical and practical implications, as well as limitations, and provides suggestions for future research.

Our study explored the enabler role of perceived usefulness, enjoyment, and ease of use from metaverse tourism on Gen Z engagement and satisfaction. Furthermore, the enabler role of Gen Z's engagement and satisfaction with metaverse tourism on their word-of-mouth intentions are also explored. Lastly, the study examined the contingency effects of age, annual family income, and gender. Data were collected from young consumers in three prominent cities in the country, i.e., Delhi, Kolkata, and Visakhapatnam, and the Middle East, to support generalizability and cross-comparison. Subsequently, the study collected responses from the Middle East to facilitate cross-comparison. The completed responses were analysed in SmartPLS 3.3.9. Findings suggest perceived ease of use and enjoyment as major enablers of Gen Z's engagement and satisfaction, which primarily enhances their word-of-mouth intentions.