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The building blocks of a supply chain management theory: Using factor market rivalry for supply chain theorizing 供应链管理理论的构建模块:利用要素市场竞争进行供应链理论建构
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-08-15 DOI: 10.1111/jbl.12320
Peter M. Ralston, Matthew Schwieterman, John E. Bell, Lisa M. Ellram

As the supply chain discipline matures, opportunities emerge to develop or define theories that are specific to supply chain phenomenon. The current research specifies characteristics that we offer which comprise the building blocks of supply chain theory. These characteristics include the flows of material through a supply chain network, the temporal management of these material flows, the dyadic and triadic interactions of firms within the supply chain network, and the outward focus on supply chain management (SCM), in other words a supply chain orientation, of firms in a supply chain. Further, recognizing that supply chain theories must contain the previously identified characteristics, we offer Factor Market Rivalry (FMR) as a theory of SCM. FMR refers to intense battles for resource positions that are needed to manufacture, provide, or deliver firm products or services. We argue that FMR only occurs within supply chain phenomena. The piece concludes with a future research agenda based upon the practical implications of further developing FMR as a theory of SCM.

随着供应链学科的成熟,出现了发展或定义特定于供应链现象的理论的机会。目前的研究明确了我们提供的特征,这些特征构成了供应链理论的构建块。这些特征包括通过供应链网络的物料流,这些物料流的时间管理,供应链网络内企业的二元和三元相互作用,以及供应链管理(SCM)的外部关注,换句话说,供应链导向,供应链中的企业。此外,认识到供应链理论必须包含先前确定的特征,我们提供要素市场竞争(FMR)作为供应链管理的理论。FMR指的是对制造、提供或交付公司产品或服务所需的资源位置的激烈争夺。我们认为FMR只发生在供应链现象中。文章总结了未来的研究议程,该议程基于进一步发展FMR作为供应链管理理论的实际意义。
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引用次数: 2
Logistics for a better world 物流让世界更美好
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-07-18 DOI: 10.1111/jbl.12317
Beth Davis-Sramek, Robert Glenn Richey
<p>At a time when the <i>Journal of Business Logistics</i> (<i>JBL</i>) was at a crossroads, two starry-eyed Ph.D. students wanted to understand more about the history and the maturity of the field. What better way than to talk to the “visionaries” of the logistics discipline (Davis-Sramek & Fugate,  <span>2007</span>). One of those visionaries was Bud Lalonde, the founding editor of <i>JBL</i> and a forefather of the logistics and supply chain management (L&SCM) discipline (Goldsby & Zinn, <span>2018</span>). He offered us wisdom about how scholars should use their research capabilities to address social challenges. His words were quite profound at the time, and they continue to shape our careers.</p><p>Since this “visionaries” article was published, the succession of <i>JBL</i> editors broadened the scope and reach of the Journal. The current editor team is fortunate to have the foundation to continue to call for a more comprehensive body of knowledge about an expansive range of phenomena. L&SCM scholars also have a unique opportunity to extend our research, teaching, and service in ways that inform business practice and provide insight into a more extensive cast of stakeholders. There is the opportunity to fulfill Dr. LaLonde's aspiration for the discipline to “make the world a better place.”</p><p>We find it encouraging that over the last several years, <i>JBL</i> has both called for and consistently published research demonstrating these efforts. For instance, scholars have designed studies to understand the unique challenges social enterprises and microentrepreneurs face at the base of the pyramid markets (Bals & Tate, <span>2018</span>; Iyengar et al., <span>2021</span>; Pal & Altay, <span>2019</span>). There has been encouraging work on sustainable supply chain management related to procurement decisions (Mukandwal et al., <span>2020</span>), implementation challenges (Nath et al., <span>2021</span>), the impact of digitization (Sanders et al., <span>2019</span>), macrolevel factors like country risk (Reinerth et al., <span>2019</span>), new concept development like supply chain integrity (Castillo et al., <span>2018</span>), and opportunities for future research (Carter & Washispack, <span>2018</span>).</p><p>Likewise, <i>JBL</i> has published articles that challenge commonly held conceptions about sustainable supply chain management (Davis-Sramek et al., <span>2018</span>; Sheffi, <span>2018</span>). Additionally, a focus on supply chain resilience has led to articles about public–private collaboration (Gabler et al., <span>2017</span>) and the ability to “bounce forward” after a disruption (Novak et al., <span>2021</span>; Wieland & Durach, <span>2021</span>). <i>JBL</i> has also called for research that addresses modern social challenges related to women (Zinn et al., <span>2018</span>) and race (Esper et al., <span>2020</span>)—issues that significantly impact supply chain practice. Finally, we look fo
在《商业物流杂志》(JBL)正处于一个十字路口的时候,两位踌躇满志的博士生想要更多地了解这个领域的历史和成熟度。还有什么比与物流学科的“梦想家”交谈更好的方式呢(戴维斯-斯拉米克&;Fugate, 2007)。其中一位远见卓识的人是《JBL》的创始编辑巴德•拉隆德(Bud Lalonde),他也是物流与供应链管理(SCM)学科(Goldsby &辛,2018)。他为我们提供了学者应该如何利用他们的研究能力来应对社会挑战的智慧。他的话在当时意义深远,并继续影响着我们的职业生涯。自从这篇“远见卓识”的文章发表以来,《JBL》编辑的继任扩大了杂志的范围和影响范围。目前的编辑团队是幸运的,他们有足够的基础继续呼吁对广泛的现象提供更全面的知识体系。供应链管理学者也有一个独特的机会来扩展我们的研究、教学和服务,为商业实践提供信息,并为更广泛的利益相关者提供见解。这是实现拉隆德博士对这门学科“让世界变得更美好”的愿望的机会。我们发现令人鼓舞的是,在过去的几年里,JBL一直呼吁并持续发表研究表明这些努力。例如,学者们设计了一些研究来理解社会企业和微型企业家在金字塔市场底层所面临的独特挑战(巴尔斯&安培;泰特,2018;Iyengar等,2021;朋友,阿尔泰,2019)。与采购决策(Mukandwal等人,2020)、实施挑战(Nath等人,2021)、数字化的影响(Sanders等人,2019)、国家风险等宏观层面因素(Reinerth等人,2019)、供应链完整性等新概念的发展(Castillo等人,2018)以及未来研究的机会(Carter等人,2018)相关的可持续供应链管理工作令人鼓舞。Washispack, 2018)。同样,JBL也发表了一些文章,挑战了人们对可持续供应链管理的普遍看法(Davis-Sramek等人,2018;谢菲,2018)。此外,对供应链弹性的关注导致了关于公私合作(Gabler等人,2017)和中断后“向前反弹”能力的文章(Novak等人,2021;维兰德,Durach, 2021)。JBL还呼吁开展研究,解决与女性(Zinn等人,2018)和种族(Esper等人,2020)相关的现代社会挑战,这些问题对供应链实践产生了重大影响。最后,我们期待着未来的问题,其中包括转型供应链研究专题论坛(STF)的文章,该论坛呼吁进行强调福祉结果的研究。在JBL中研究不足的一个调查领域是人道主义后勤,我们希望看到这一研究领域成为一个重要的焦点。这是一个丰富的机会来研究公司如何计划和应对供应链中断以及人道主义组织如何准备和应对自然或人为灾害之间的协同作用。例如,Kovács和Falagara Sigala(2021)指出,结构灵活性,或供应链适应或重新配置以响应变化的能力,嵌入在人道主义物流研究中,但在传统的商业研究领域却很少被理解。疫情过后,企业正在评估如何建立更具弹性的供应链,以减轻中断带来的财务后果(Sarkis, 2021年)。另一方面,人道主义组织处理灾难情况的方式截然不同,因为他们的重点是拯救生命(Kovács &Falagara Sigala, 2021)。两者都必须应对不确定性、动荡和复杂的环境——这需要一定程度的响应能力,通常通过有效的物流和供应链管理来实现(Richey et al., 2022)。双方可以从对方身上学到什么?最近在人道主义物流文献中的研究突出了几个核心的供应链管理现象,如外包(Gossler等人,2020),交换关系(Shaheen等人,2020);Azadegan, 2020)和协调机制(Ruesch et al., 2022)。在微观层面,文献解决了有关决策(Comes et al., 2020)和冒险(Shaheen et al., 2021)的基本问题。总的来说,我们认为可以通过包括人道主义物流组织及其供应链如何处理和响应供应链管理挑战来更充分地探索这种现象。我(贝丝)的家人与一个阿富汗家庭走向自由的可怕旅程密切相关。拉尔为美国人员做了十多年的翻译。当他在阿富汗为我丈夫担任翻译时,我们认识了这个家庭。 Laal的妻子Asya是一名积极分子,她主张阿富汗女孩应该被允许接受正规教育。他们有三个漂亮的孩子,他们想要参与每个孩子都应得的日常生活。在美国在阿富汗驻军的20年里,数千名口译员与军事人员并肩工作。作为他们服务的回报,这些阿富汗人被承诺有机会根据特殊利益签证(SIV)计划移居美国。在美国撤军之后,大多数翻译和他们的家人都被留在了阿富汗。由于他们在悲剧性的人道主义危机中对美国的忠诚,他们始终处于危险之中。国际人道主义援助组织世界宣明会(World Vision)最近报告称,阿富汗危机正在成为世界上最严重的危机,一半人口面临威胁生命的粮食不安全(Omer, 2022)。该报告还指出,这场危机对妇女和儿童产生了巨大影响:100万儿童处于饥饿的边缘。在被塔利班追捕和生活在恐怖中9个月后,拉尔和他的家人终于被撤离。在我写这篇文章的时候,他们正在卡塔尔多哈的美国军事基地。在当地社区的大力支持下,我们的计划是让这个家庭在夏天结束前重新安置在奥本。这一积极成果之所以能够取得,是因为我们得到了阿尔戈特别工作组(Task Force Argo)的帮助,这是一个志愿者组织,负责为像拉尔这样的阿富汗人提供救生物资。该组织已经成功地以变革的方式展示了物流(例如,运输、配送、订单处理和地面操作)和战略供应链管理(例如,协作、协调、集成和信息共享)的基本要素。在这次旅程中,阿尔戈特遣部队加入了一个由志同道合的组织组成的广泛联盟,该联盟名为#AfghanEvac,允许这些组织在所有必要的后勤活动上进行合作,包括地面支持、撤离和重新安置工作。亲眼目睹这些非凡的人道主义后勤工作是一种祝福和荣幸。格伦和我决定发表这篇个人叙述,因为人道主义后勤的影响已经触及了我们的生活。当我们回顾LaLonde博士15年前对JBL的远见卓见时,我们希望鼓励社区思考,“我们如何利用物流来创造一个更美好的世界?”我们是一门以实践为基础的学科,那么我们如何继续扩大我们的影响力,创造积极的社会影响?自从成为编辑以来,我们已经看到了这个方向的重要势头,我们特别希望鼓励人道主义物流研究,为物流管理领域贡献理论和实践价值。本期重点关注STF,即“人工智能、机器人和物流就业”。感谢本STF的两位特约编辑:Göttingen乔治-奥古斯特大学的Matthias Klump和霍恩海姆大学的Caroline Ruiner。STF产生了四篇同行评议的文章,这些文章被收录在本期杂志中。在两位特邀编辑的特邀社论中,分别介绍了这四篇论文。与任何STF一样,我们鼓励研究人员继续在这一重要研究领域开展研究。阅读的快乐!
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引用次数: 3
Pulled in opposite directions: A joint consideration of supply and demand uncertainty in supply chain decision-making 反向拉动:供应链决策中供需不确定性的联合考虑
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-07-18 DOI: 10.1111/jbl.12315
Elliot Bendoly, Ken Boyer, Nate Craig, Somak Paul

Supply chain inventory management decisions are complicated by the presence of both downstream (demand) and upstream (supply) uncertainties. Prior research shows that each type of uncertainty leads to specific decision biases. Demand uncertainty induces a pull-to-center bias, wherein orders are drawn away from the optimal ordering decision in the direction of expected demand. Supply uncertainty elicits a diversification bias, wherein inventory managers tend to source from multiple suppliers, even when sole sourcing is optimal. Our research employs a controlled laboratory experiment to study these biases when both types of uncertainty—that is, supply and demand uncertainty—are present. Our results show that the presence of both supply and demand uncertainty has a more nuanced effect on decision biases than does either type of uncertainty alone. Demand uncertainty can elicit and influence the diversification bias, even in the absence of supply uncertainty. Moreover, supply uncertainty affects the magnitude of the pull-to-center bias. Our work reveals the need for further attention from supply chain academics and managers on how supply and demand uncertainty jointly affect inventory managers’ decisions.

由于下游(需求)和上游(供应)的不确定性,供应链库存管理决策变得复杂。先前的研究表明,每种不确定性都会导致特定的决策偏差。需求的不确定性导致了一种拉向中心偏差,在这种偏差中,订单会偏离预期需求方向的最优订购决策。供应的不确定性导致了多样化偏差,库存管理人员倾向于从多个供应商处采购,即使单一采购是最优的。我们的研究采用受控的实验室实验来研究两种不确定性(即供应和需求的不确定性)同时存在时的这些偏差。我们的研究结果表明,供给和需求不确定性的存在对决策偏差的影响比单独的任何一种不确定性都更微妙。即使在没有供应不确定性的情况下,需求不确定性也会引起并影响多元化倾向。此外,供应的不确定性影响拉向中心偏差的大小。我们的研究表明,供应链学者和管理者需要进一步关注供需不确定性如何共同影响库存管理者的决策。
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引用次数: 7
Implementing supplier integration practices to improve performance: The contingency effects of supply base concentration 实施供应商整合实践以提高绩效:供应基地集中的偶然性效应
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-07-15 DOI: 10.1111/jbl.12316
Margherita Molinaro, Pamela Danese, Pietro Romano, Morgan Swink

Companies are recently facing increasing supply chain disruptions that may influence their supply base design choices. However, studies investigating how these choices affect the effectiveness of other supplier management practices, such as supplier integration, are scarce. The aim of this paper is to explore the impact of various types of supplier integration on the buyer's efficiency and innovation, as well as the contingency effects of supply base concentration, an important supply base design choice. Drawing upon Social Exchange Theory, we argue that the expected benefits of supplier integration activities to efficiency and innovation are strengthened by supply base concentration. We test our hypotheses using data collected from 324 manufacturing plants. Hierarchical regression results reveal that some supplier integration types improve performance only under higher levels of supply base concentration, while the effects of other supplier integration types vary according to the type of performance considered or are not significant at all. In addition, the results suggest that developing technologies to share information with suppliers may be counterproductive in driving efficiency. Besides enriching the supplier integration literature, this research offers guidance for managers who wish to improve efficiency and innovation, while also considering the pros and cons of supply base concentration.

公司最近面临着越来越多的供应链中断,这可能会影响他们的供应基础设计选择。然而,调查这些选择如何影响其他供应商管理实践(如供应商整合)有效性的研究很少。本文旨在探讨不同类型的供应商整合对买方效率和创新的影响,以及供应基地集中化这一重要的供应基地设计选择的偶然性效应。根据社会交换理论,我们认为供应商整合活动对效率和创新的预期收益会因供应基地集中而增强。我们使用从324家制造工厂收集的数据来检验我们的假设。层次回归结果显示,某些供应商整合类型仅在供应基地集中度较高的情况下才能提高绩效,而其他供应商整合类型的效果根据所考虑的绩效类型而有所不同或根本不显著。此外,研究结果表明,开发与供应商共享信息的技术可能会对提高效率产生反作用。本研究不仅丰富了供应商整合的文献,也为希望提高效率和创新的管理者提供了指导,同时也考虑了供应基地集中的利弊。
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引用次数: 8
Artificial intelligence, robotics, and logistics employment: The human factor in digital logistics 人工智能、机器人和物流就业:数字物流中的人为因素
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-06-12 DOI: 10.1111/jbl.12314
Matthias Klumpp, Caroline Ruiner
<p>With this editorial, we aim to shed light on the role of the human factor in digital logistics. This has been already established in general (Neumann et al., <span>2021</span>; Schorsch et al., <span>2017</span>) as well as regarding specific perspectives like, for example, addressing the important role of human intuition (Carter et al., <span>2017</span>) or cost developments (Fager et al., <span>2021</span>). For a detailed and comprehensive analysis, we apply an interdisciplinary perspective drawing on economic and social sciences. Starting from the observation of technological innovations such as AI, robotics, and digital technologies and their implementation into supply chains, it can be expected that this impacts work and employment in the field of logistics. It is also evident that a change in work content and job demands is expected, which also depends on the design of human–computer interaction (HCI). HCI is a broad field that covers any interaction between humans and machines such as operating computers, handheld scanners, and mobile devices (Grudin, <span>2012</span>). Depending on the interaction with machines, humans will refrain more and more from operational tasks and have to migrate their capabilities and attention toward supervisory tasks. It is likely that this affects individual psychological outcomes such as motivation, work engagement, and job satisfaction and also team and organizational decisions and processes (Cummings & Bruni, <span>2009</span>; Klumpp et al., <span>2019</span>; Lee et al., <span>2015</span>). However, this also impacts the cooperation among colleagues and with supervisors. Considering the different levels of change, we propose a conceptual framework for analyzing the relevance of the human factor for digital logistics work. The core topic of the structure is the question of HCI. For this area, we distinguish between four relevant levels as outlined below (see Figure 1).</p><p>As the human factor in digital logistics work is of outstanding relevance, we expect that this conceptual framework enables researchers to identify critical gaps and frame their individual research. In this context, it is especially relevant to focus not only on individuals in logistics contexts but to also consider that individuals and organizations operate in dynamic and complex interdependent systems and that thus (social) interactions matter for the implementation and success of digital transformation in business practice (D'Aleo & Sergio, <span>2017</span>). Social interaction is an exchange between two or more individuals, which further influences the perspectives, positions, and actions of the interacting individuals. Through interactions, people design rules, institutions, and systems, which give further orientation and form perceptions (Weber, <span>1978</span>). Besides the examples to be seen in the papers included within this special topic forum, we can outline the importance of a differentiated analysis of su
进一步的研究问题是通过对人类物流工人的这种个体差异的适应,从而导致工人个性化支持技术的“未来图景”。此外,实践中的物流管理也受到这些结果的启发,因为可能会有专门的工具,如培训和支持不同的物流工人群体,从而使物流工作更顺利、更有效地过渡到新的数字技术。本文将重点放在个人层面,但也考虑团队层面,因为工人比较自己和他们的表现,也考虑到使用数字技术的支持结构。Eric Grosse, Sven Winkelhaus和Christoph Glock的论文题为“工作满意度:内部物流4.0中员工工作特征变化的探索性研究”,分析了物流数字化的趋势,认为这是一项管理挑战,因为它正在改变传统的手工工作场所,例如,在内部物流中。他们通过对更广泛的物流4.0背景下的工作特征和工作满意度的文献综述,研究了向内部物流4.0过渡的影响。此外,他们采用定性的、探索性的方法,运用不同的内部物流4.0成熟度水平,通过对七家公司进行的半结构化访谈,研究了对影响工作结果(如工作满意度、动机和绩效)的工作特征的看法。结果显示,与内部物流4.0应用的技术类型相关的工作特征发生了显著的异质变化——内部物流4.0工作场所的发展对人类的影响并不简单或预先确定;相反,个人设计是相关的,可以改善工作场所,提供更多令人满意和激励的工作机会。这种积极的评价可能会激励和实现未来的内部物流工作场所设计概念,以造福员工和组织。因此,这个关注个人层面的贡献也显示了与组织层面的联系,突出了人的因素的相关性。Andrea Bottalico随后的论文题为“创新对港口行业劳动力的影响”。《热那亚和安特卫普的比较》将港口和港口工人作为国际物流和运输网络的关键枢纽。在过去的几十年里,随着技术和组织创新在港口行业的普及,工作组织和雇佣关系受到了很大程度的影响。创新举措在特定场合产生了港口部门工作岗位的减少。与此同时,新的工作岗位被创造出来,需要新的技能或组织结构。因此,港口劳工的专业和社会地位水平发生了变化。本文通过比较安特卫普和热那亚作为荷兰和意大利模范港口的两个不同的基于访谈的案例研究,描述了关于港口劳工和就业关系的创新举措的后果。结果表明,港口工人对创新项目有厌恶情绪,但也有积极的动机因素。结果对于转移到其他物流部门(如公路货站或铁路业务)也很重要。从这个意义上说,该贡献针对个人、团队以及组织层面的分析,指出了不同层面之间的相互联系。Abhinav Hasija的最后一篇论文题为“我们信任AI:人工智能技术接受的内部营销框架”,它解决了一个关于物流和运营中技术接受的普遍问题和模型。这是相关的,因为行业报告和最近的研究表明,实施人工智能解决方案存在困难。本文通过探索如何在组织内营销人工智能技术,解决了人工智能采用和人工智能使用之间的文献差异。应用主题分析技术,探索人工智能软件供应商的营销信息。从实施的数据分析中得出的新兴模型突出了强调人工智能可信度的营销信息的普遍性,并提出了几种营销策略,可用于向内部供应链工人推销人工智能,从而提高人工智能的接受度和使用。基于这些发现,本文提出了一个人工智能可信度的中间范围模型,并随后呼吁研究人工智能可信度对供应链内部、上游和下游活动的影响。研究结果有助于与供应链中技术的接受和使用相关的学术对话。此外,还概述了内部营销和沟通措施,供管理人员使用,以增加人工智能在供应链流程中的接受和使用。 本文侧重于在工作中使用数字技术的技术方面,例如将人工智能设计为可信赖的,从而解决从个人层面开始的所有层面的分析,从而对团队,组织和供应链层面产生影响。总之,这四篇论文从不同的角度强调了人的因素在数字物流过程中的重要性,但有一个统一的信息,即人类工人是一个更关键的成功因素,因为他们在利用人工智能、机器人和自动化系统在物流中的全部潜力和能力方面发挥了作用。社会互动作为技术实施和物流HFI的枢纽点的突出作用值得进一步研究。概述了至少四个不同层次的概念框架,其中人的因素通过社会互动相关,并从个人到供应链层面施加这种影响,这也是未来调查的核心兴趣。
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引用次数: 3
The impact of financial institutions on exchanges in the agricultural commodity supply chain: An information economics perspective 金融机构对农产品供应链中交易所的影响:信息经济学视角
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-06-07 DOI: 10.1111/jbl.12313
Jessica L. Darby, Jason W. Miller, Brent D. Williams, Andrew M. McKenzie

Recent advances in supply chain research point to the vital but often overlooked role of financial institutions, such as banks and financial markets, in the execution of supply chain activities. We extend this incipient research stream by drawing on information economics and Penrose's resource-based view of the firm to theorize about how financial markets act as a source of information and influence exchange activities in the agricultural commodity supply chain. We test our hypotheses in the U.S. agricultural commodities context, specifically the U.S. rice industry, using a novel data set that combines financial market data with proprietary data on exchanges between farmers and customers. Time series econometric analyses reveal that information from financial markets influences exchanges between farmers and customers, but it has asymmetric effects depending on exchange dynamics and local market conditions. Overall, our analyses support our hypotheses and advance supply chain research by building theory about market-based exchange dynamics and by broadening the scope of mechanisms through which financial institutions impact exchange activities. For practice, we offer quantitative insights that can be leveraged by farmers and purchasing managers. For policymakers, we offer timely guidance related to the provision of information and the ‘real’ implications of financial markets.

供应链研究的最新进展指出了金融机构(如银行和金融市场)在执行供应链活动中至关重要但往往被忽视的作用。我们通过借鉴信息经济学和彭罗斯的企业资源基础观点来扩展这一早期研究流,以理论化金融市场如何作为信息来源并影响农产品供应链中的交换活动。我们在美国农产品背景下测试我们的假设,特别是美国大米行业,使用一个新的数据集,将金融市场数据与农民和客户之间交换的专有数据相结合。时间序列计量经济分析表明,来自金融市场的信息影响农民和客户之间的交易,但它具有不对称的影响,取决于交易动态和当地市场条件。总的来说,我们的分析支持了我们的假设,并通过建立基于市场的交换动态理论和扩大金融机构影响交换活动的机制范围,推进了供应链研究。在实践中,我们提供了农民和采购经理可以利用的定量见解。对于政策制定者,我们提供有关信息提供和金融市场“真实”影响的及时指导。
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引用次数: 5
Cognitive biases as impediments to enhancing supply chain entrepreneurial embeddedness 认知偏差是提高供应链创业嵌入性的障碍
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-05-04 DOI: 10.1111/jbl.12307
David J. Ketchen Jr., Christopher W. Craighead

The recently introduced concept of supply chain entrepreneurial embeddedness (SCEE) refers to the extent to which large firms integrate entrepreneurial capabilities into their supply chains. Achieving a higher degree of SCEE can involve assimilating entrepreneurial practices by copying entrepreneurial firms’ behavior, allying with entrepreneurial firms to gain access to and learn from them, and acquiring entrepreneurial firms to bring their practices inside the firm. Because SCEE appears to be a pathway to enhanced firm performance, enhancing SCEE should be attractive. However, our thesis is that efforts to do so may be undermined by cognitive biases—heuristics used by the human mind to simplify complex situations that result in distorted thinking. We explore the possible problems arising due to 11 cognitive biases discussed by Schwenk (Strategic Management Journal, 1984, 5(2), 111). We offer two brief case examples of companies that are seeking to make their supply chains more entrepreneurial; each illustrates several of the biases in action. We also consider whether supply chain complexity and entrepreneurial orientation can mitigate or strengthen cognitive biases’ harmful effects on SCEE. In doing so, we construct an important interface across entrepreneurship and supply chain management.

最近提出的供应链创业嵌入度(SCEE)概念是指大型企业将创业能力融入供应链的程度。要达到较高程度的 SCEE,可以通过模仿创业型企业的行为来吸收创业型企业的做法,与创业型企业结盟以获得创业型企业的资源并向其学习,以及收购创业型企业以将其做法引入企业内部。由于 SCEE 似乎是提高企业绩效的一条途径,因此加强 SCEE 应该具有吸引力。然而,我们的论点是,这样做的努力可能会受到认知偏差--人类大脑用来简化复杂情况的启发式方法--的破坏,从而导致思维扭曲。我们探讨了 Schwenk(《战略管理杂志》,1984 年,5(2), 111 页)讨论的 11 种认知偏差可能导致的问题。我们提供了两个简短的案例,说明一些公司正在努力使其供应链更具创业精神;每个案例都说明了其中几种偏差的作用。我们还考虑了供应链复杂性和创业导向能否减轻或加强认知偏见对 SCEE 的有害影响。在此过程中,我们构建了一个横跨创业精神和供应链管理的重要界面。
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引用次数: 0
Sorting out the sorting in omnichannel retailing 全渠道零售中的分拣
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-05-04 DOI: 10.1111/jbl.12305
Joakim Kembro, Ebba Eriksson, Andreas Norrman

The increasing complexity of today's omnichannels has led to challenges with logistics efficiency and customer utility. In this paper, we show how retailers address these challenges by sorting goods at multiple points across the logistics network and inside each material-handling node. As contemporary research on the omnichannel sorting phenomenon is limited and fragmented, we conduct an abductive multiple case study to elaborate omnichannel logistics and transvection theory. It explains why retailers, depending on their omnichannel context, prepone some sorting activities upstream and postpone others to handle trade-offs between customer utility and logistics efficiency. An artifact, including structured terminology, six sorting aspects, and an iconographic platform, is constructed to support the analysis of the extent, variety, and complexity of sorting at both the strategic network level and the operational material-handling node level. We conclude by submitting 10 theoretical and actionable design propositions that support decision making in (re)designing omnichannel logistics networks and offer avenues for future research.

当今的全渠道日益复杂,这给物流效率和客户效用带来了挑战。在本文中,我们展示了零售商如何通过在物流网络的多个点和每个物料处理节点内对货物进行分类来应对这些挑战。由于目前对全渠道分拣现象的研究是有限的和碎片化的,我们进行了一个溯因性的多案例研究来阐述全渠道物流和跨界理论。它解释了为什么零售商根据他们的全渠道环境,在上游预先安排一些分拣活动,并推迟其他分拣活动,以处理客户效用和物流效率之间的权衡。构建了一个工件,包括结构化术语、六个排序方面和一个图像平台,以支持在战略网络级别和操作材料处理节点级别对排序的范围、种类和复杂性进行分析。最后,我们提出了10个理论和可操作的设计命题,支持(重新)设计全渠道物流网络的决策,并为未来的研究提供了途径。
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引用次数: 9
Exploring the impact of logistics and supply chain management scholarship: Why pursue practical relevance and are we successful? 探索物流和供应链管理学术的影响:为什么要追求实践相关性,我们成功了吗?
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-04-25 DOI: 10.1111/jbl.12306
Timothy G. Hawkins, Michael J. Gravier, Martin Theodore Farris II, Suman Niranjan, Uchenna Ekezie

This study explores the level of relevance of logistics and supply chain management research and probes underlying motives prompting scholars to value and pursue managerial (vs. purely academic) contributions. At its core, the concerns over rigor and relevance of higher education comprise a crisis of trust and credibility that appeared decades ago and continues to provoke concern from the field's thought leaders. While exploratory in nature, the results suggest both practitioners and academics agree at differing levels that logistics and supply chain management research is relevant, but pressure to chase indices and rankings has influenced behavior of academics. Consequently, the academic peer-reviewed process no longer seems to focus on managerial implications. The article begins with theories pertinent to human motivation, namely, self-determination theory (SDT), and employs qualitative interviews of academics to help develop surveys of both academics and logistics and supply chain management practitioners. It then presents the methodologies of quantitative data collection and analysis—combined with interviews of deans and editors—to explore the research questions to offer discussion, implications, future research directions, and conclusions.

本研究探讨了物流和供应链管理研究的相关性水平,并探讨了促使学者重视和追求管理(与纯粹学术)贡献的潜在动机。从本质上讲,对高等教育的严谨性和相关性的担忧构成了几十年前出现的信任和信誉危机,并继续引起该领域思想领袖的担忧。虽然研究结果具有探索性,但从业者和学者在不同层面上都认为物流和供应链管理研究是相关的,但追求指数和排名的压力影响了学者的行为。因此,学术同行评审过程似乎不再关注管理影响。本文从与人类动机相关的理论,即自决理论(SDT)开始,并采用对学者的定性访谈来帮助对学者以及物流和供应链管理从业者进行调查。然后,它提出了定量数据收集和分析的方法——结合对院长和编辑的采访——来探索研究问题,以提供讨论、启示、未来的研究方向和结论。
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引用次数: 0
Scholarship that matters 重要的奖学金
IF 10.3 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-04-25 DOI: 10.1111/jbl.12308
Robert Glenn Richey, Beth Davis-Sramek
<p>The AACSB has not been the only advocate for this perspective. In a recent Harvard Business Review article, the authors lamented that a significant challenge for scholars is to produce and disseminate research that is both academically rigorous <i>and</i> applicable to practicing managers (Shapiro & Kirkman, <span>2018</span>). They propose that the challenge is two-fold (Shapiro et al., <span>2007</span>). First, there is a “lost in translation” problem—research finds that practitioners do not use the academic literature as a resource to learn about best practices. Second, there is a “lost before translation” problem, which reflects the tendency for researchers to design studies without receiving input from the very people who are impacted by the phenomenon of interest.</p><p>To address these challenges, there have also been calls for better collaboration between academics and practitioners (e.g., Bartunek et al., <span>2001</span>; Benoit et al., <span>2019</span>; Guesalaga & Johnston, <span>2010</span>; Rynes, <span>2007</span>). The call for business schools to change their reward systems has also been proposed as a means to incentivize impactful scholarship (e.g., Aguinis et al., <span>2014</span>). It is interesting to note that despite calls in the literature for academics to offer more relevant insights for practitioners, the AACSB felt it necessary to address this issue directly in its recent report.</p><p>From our own perspective as editors, we are pleased to see that AACSB is promoting what we in the logistics and supply chain field have understood since inception. The <i>Journal of Business Logistics (JBL)</i> has been focused on contributing to Logistics and Supply Chain Management (L&SCM) theory <i>and</i> practice for over four decades. There has never been serious debate about “rigorous versus relevant” research, for as Tom Mentzer so sufficiently noted, “Why should we choose only one?” (Mentzer, <span>2008</span>). At <i>JBL</i>, it has never been enough to provide a theoretical contribution that benefits the academy. <i>JBL</i> contributions are expected to offer both academic and managerial impact. In our remaining tenure as editors, we intend to double-down on this fundamental tenet of our discipline.</p><p>Specifically, we are actively working to address the “lost in translation” problem. Rather than efforts to encourage managers and other stakeholders to use our literature as a resource, we are bringing the insight from articles published in <i>JBL</i> to them. In addition to our presence on the Linked In platform, soon you will see Katie Thompson-Taylor's (our Editorial Assistant) <i>JBL</i> article insights into <i>SC Quarterly</i>, on the CSCMP website, in the <i>Reverse Logistics Journal</i>, and in future outlines depending on the specific content. As AASCB (and donors, companies, and legislative bodies) applies more pressure on business school administrators to align with changing expectations and updat
来自世界各地的顶级零售管理团队在此次活动中会面,讨论最佳L&amp;供应链管理实践与创新。参与使人们对物流和供应链管理者在研究方面的需求有了重要的了解。这是深入了解以消费者为中心的供应链管理的一个特别好的机会(Esper et al.,2020)。与RILA成员的接触为行业动态和管理决策的变化提供了额外的细微差别。简而言之,它提供了一座理论与实践之间的桥梁。在过去的两年里,由于强调主要由新冠肺炎大流行造成的供应链中断,参加活动非常吸引人。中断对市场的影响最好在客户-零售商的界面上衡量。L&amp;SCM处于解冻状态(Godsell et al.,2010),因为我们希望控制资源和风险(Wiedmer&amp;Whipple,2022)并提高响应能力(Richey et al.,2022)。在最近的LINK会议上,零售供应链高管在几次一般性演讲和后续讨论中强调了这些问题。在第二篇论文《在供应链B2B环境中利用社交媒体:知识视角》中,Agnihotri等人(2022)采用了一种具有代表性的二元调查方法。供应链的数字化为企业提供了一个转变实践与客户联系的机会。社交媒体可以作为一种数字工具,通过提供数据和增强沟通来支持以客户为中心的供应链。作者通过收集供应商和客户的数据来研究社交媒体和供应链的交叉点,以研究社交媒体对整个数字供应链的影响。他们发现,供应商客户经理使用社交媒体可以增加对产品和竞争对手的了解,对客户结果产生积极影响。作者还发现,当供应商认为客户需求很高时,社交媒体的使用和知识之间的关系就会变得更强。在“越多越好:价值共创对B2B和B2C客户满意度的影响”一文中,Gligor和Maloni(2022)采用了以客户为导向的服务主导逻辑视角,并辅以多项式回归和曲面图分析来理解客户价值共创。作者调查了过度共同创造价值如何对B2B和B2C客户产生负面影响。研究结果表明,共同创造与客户满意度呈倒U型关系。结果详细说明了共同创造如何达到顶峰,然后降低满意度。作者还发现,专业知识和流程享受调节了B2C客户的共创关系。当考察“适合”对价值共创的重要性时,积极的不适合比消极的不适合对客户满意度的负面影响更大。零售商和合作伙伴要小心!Next Peinkofer等人(2022)提出了“零售‘拯救销售’策略:消费者对店内物流服务恢复的看法”。鉴于中断和多点全渠道服务战略的增长,这是一个越来越重要的话题。作者指出,零售供应链经常遭遇缺货,这可能导致销售额损失和消费者的负面看法。为了防止顾客在没有完成交易的情况下离开商店,零售商越来越多地利用库存可见性和订单履行能力。这就是所谓的“拯救销售”策略。选项包括:(1)从一家商店购买并从另一家商店发货,(2)从商店购买但从配送中心发货,以及(3)送货上门选项。这三种选择都为客户带来了不同的交付速度和不同的便利。该研究考察了客户如何评估和应对缺货恢复服务,使用四个实验来解释为什么客户对特定维度的评估比其他维度更公正,客户如何评估捆绑维度的公正性,购买参与度和货币优惠如何影响他们的感知,以及正义感和缺货回收如何影响挽救销售的可能性。作者为零售经理制定缺货恢复服务战略提出了几种解决方案,例如开发从商店发货的计划,以缩短订单交付周期。最后,Phares和Balthrop(2022)在“调查竞争性工资机会在卡车司机职业选择中的作用”一文中,通过四个实验和一个混合多项式logit模型,对卡车司机离开卡车运输行业的原因进行了理解,咨询师们也在不断寻找解决方案。司机的工资随着时间的推移而上涨,但往往低于他们在物流行业的收入。 性别和教育水平很重要,因为与其他行业相比,男性选择卡车驾驶的可能性是女性的12倍,从事卡车运输的可能性是男性的8.6倍。正规教育与从事卡车运输职业成反比。卡车运输公司必须与建筑、销售、生产和其他物流行业竞争劳动力。作者表明,卡车运输行业的加薪在吸引工人方面不如竞争行业的类似加薪有效。工作年限也很重要,因为工作经验降低了工人离开现场的可能性。作者还认为,加薪可能会有效地吸引和留住有经验的员工。跨行业弹性表明,虽然工资对吸引和留住司机很重要,但不能在真空中进行调整。这篇简短的社论强调了“坚守我们的根”并继续发表与实践相关的研究的重要性。它还详细介绍了零售业相关研究的广泛发现和来自单个行业会议的潜在研究流。我们希望JBL社区的人能利用这样的机会挖掘出有趣的见解,丰富理论并影响实践。然而,无论主题如何,我们都希望在提交的材料中就实践的影响进行有力和相关的讨论。在作者的努力下,我们将把这些发现推广到工业界——建立在充分利用发表在《华尔街日报》上的研究的沟通策略之上。
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引用次数: 0
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Journal of Business Logistics
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