Tourism Management Perspectives最新文献

As macro-level shifts in global capitalism push cities into increasing competition with one another, events play a vital role in tourism development. For locations seeking to differentiate themselves, ‘cosmopolitanism’, indicating a perceived openness towards cultural difference, has become key to contemporary destination marketing. Within this discourse, embracing LGBT+ communities has been successfully used to signal cosmopolitanism. LGBT+ Pride events combine both, providing tangible evidence of cosmopolitanism and consequently, a way to attract visitors, too. This article, however, complicates this relationship through an investigation of Pride within the tourist town of Sitges, in Spain. The findings here show that instead of exemplifying cosmopolitan inclusivity, Sitges Pride ultimately functioned to exclude parts of the same community that it purported to represent. In so doing, the article suggests that Sitges' Destination Management Organisation, the local council, and event organisers need to make sure Pride is inclusive and attempts to appeal to all constituents.

Virtual Reality (VR) has proven to be an important contribution to tourists' decision-making regarding a destination. This fact can be determinant, especially when tourists face some social limitation or restriction that conditions their participation in tourism activities. Therefore, we aim to understand whether the possibility of experiencing immersive wine tourism activities can encourage future visits, as well as the recommendation of the VR experience and the destination itself. To achieve our goal, we offered 405 participants an experimental VR experience with digital content about a wine tourism activity. The results showed that participants feel that the VR experience influences their behavioural intention towards the wine tourism destination. The satisfaction felt from the experience leads to a significant effect on the intention to visit and to recommend the destination and the VR activity. These findings suggest to wine tourism destination managers that VR can play an essential role in tourism management.

This paper analyses and expands the concept of smart destination and its characteristics using stakeholder theory and the multiple perspectives of the various agents involved: managers, researchers, tourists, and locals. In adopting a holistic focus to conceptualise smart destinations, its review and analysis fill a current vacuum in the academic literature. The study also provides in-depth analysis of both tourists' and locals' perceptions. Two consecutive studies using computer-aided text analysis and grounded theory were performed. Firstly, we obtained a common image of a smart destination that combines the following elements: space, quality of life, agents, infrastructure, and technology. Secondly, the text analysis identified two distinctive characteristics: technology and sustainability. Thirdly, we identified differences in tourists' and locals' perceptions of smart destinations. These findings represent an important conceptual advance and have implications for management of smart destinations.

The objective of this research is to assess tourists' subjective and psychological well-being during and after their trips through a multiwave design. Drawing on self-determination theory (SDT) and attention restoration theory (ART), an integrated theoretical framework was proposed to examine the relationships among perceived attention restoration, social sharing satisfaction, psychological needs satisfaction, subjective well-being, and psychological well-being in the during-trip and post-trip encounters. This research contributes to the literature by offering new insights into the concept of social sharing satisfaction. It further enriches SDT and ART by synthesizing these two theoretical strands to enhance understanding of the linkage among attention restoration, social sharing / psychological needs satisfaction, and well-being at different travel stages. It also offers an alternative view on the dissipating effect of well-being after a trip by identifying the divergent effect of tourism on the change in subjective well-being and psychological well-being.

This study explores the tourism gifting practices, examining their patterns, experiences and social benefits under the New Mobilities Paradigm (NMP). Through interview and observations, it investigates Chinese domestic tourists' gift-giving practices with the destination of Dali, Yunnan Province, China. We reveal that tourists casually purchase lightweight, practical, and regionally featured tourism merchandise as gifts, engaging in gift exchanges-both online and offline-during fragmented time. Tourist gift donors and recipients tend to share and consume tourism gifts briefly, with easy opportunities to reacquire the same goods online. This dissolves traditional gift-giving, as represented by the three-stage tripartite circulation model, into a fluid relational network with decentralized and diversified experiences, which brings about “network capital” for all involved actors. By introducing the NMP perspective, this study enriches and extends the research boundary of the tourism gifting. It also refines the explanatory power of the NMP in the materiality studies of tourism mobilities.

Online reviews represent a public good that users can consume for free. Thus, academics and practitioners have actively sought to identify ways to motivate users to write online reviews. As an effective channel linking hotels and travellers, managerial responses can enhance hotels' performance along with traveller review-writing engagement. However, the impact of responder level on future traveller review-writing engagement – and how response content can moderate this effect – remains unclear. This study provides relevant insights based on TripAdvisor data. First, when managerial responses are provided by high-level responders, traveller review-writing engagement increases. Second, if the response addresses the reviewer by name, the positive effect of responder level becomes stronger. Third, including the responder's email in the response diminishes the positive impact of responder level. This research enriches both the customer engagement and managerial response literature.

This study investigates regional variations in the pace and scope of tourism recovery after the shock of the COVID-19 pandemic. A recovery index was created to objectively analyze the process of demand change based on monthly tourism volume data obtained from 309 source cities for China's well-known destination. The mechanisms behind the recovery process were identified using a multiscale geographically weighted regression model. The findings indicate that the recovery process can be divided into four stages and that source cities' recovery varies greatly depending on their location and distance to the tourism destination. The study highlights that tourist demand is significantly influenced by socioeconomic factors, geographic location, and travel preferences. The results have significant managerial implications for tourism DMOs seeking to optimize their COVID-19 recovery efforts.

School field trips, which primary and secondary schools organise for students, are an integral part of educational tourism. Scholars have examined these types of trips over the past decades. However, there is a gap in fully exploring various aspects of children's educational experiences from their perspectives, particularly the sensory experiences that play a crucial role in shaping children's unique perspectives. To explore children's perspectives on these trips, semi-structured and photo-elicitation interviews are conducted with 41 primary school children in China. The interview content is analysed thematically using NVivo software. We then develop an integrative framework of children's experiences on school field trips based on sensory marketing theory. Our research extends this theory and contributes to a deeper understanding of children's tourism experiences. Additionally, this study offers valuable insights into the management of school-based educational tourism.

Tourism improves rural residents' livelihoods, partially narrowing the urban-rural economic gap. However, the extent of the identity gap reduction necessitates further research. Drawing on Identity Process Theory (IPT), this study explores the identity change among Shangliang village residents, triggered by tourism since 2015. Employing semi-structured interviews and participant observation, this study reveals the mechanism of rural residents' identity construction with tourism intervention and specific representations of rural identity changes following IPT's four principles. Results indicate that the developmental changes brought by rural tourism, encompassing space, livelihood, social relationships and culture, impact residents' identities, whose representations display dynamic and complex features. The emergence of a new hybrid identity among rural residents signifies a transformed urban-rural relationship in China. These findings deepen the understanding of how tourism-induced material changes influence rural identity, particularly the predominant role of self-esteem and self-efficacy principles of IPT in the process of rural identity construction.

This study systematically and critically synthesises how the notion of authenticity has been addressed in the extant events literature to foster social sustainability in host destinations. Studies between 1996 and 2020 were systematically collected and analysed, revealing an observable emphasis on how authentic events can drive and improve social sustainability in destinations. By adopting a systems thinking approach, this study subsequently developed a holistic multi-actor network, so-called authenticity ecosystem. In this authenticity ecosystem, authenticity in events is posited as a vehicle permeating host destinations to drive social sustainability. Following this, four significant research directions were proposed to advance the authenticity scholarship in events and destination management, thus providing strategic agendas for the future of event and destination management research. This study therefore contributes to the understanding of how destination managers can better use authenticity in events to enhance social sustainability in host destinations.