Tourism Management Perspectives最新文献

Building on the Uses and Gratification Theory (U&GT), a mixed-method approach was employed to investigate the influencing mechanisms of different viewer-streamer interactions on viewers' product purchase and gift-giving intentions. In study 1, we collected 331 valid questionnaires and examined the proposed quantitative model through SmartPLS 3.3.3. The quantitative findings from study 1 revealed the role of telepresence and trust in streamers that influence viewers' product purchase and gift-giving intentions. In study 2, we conducted 20 in-depth interviews to further explain the mechanisms of viewer-streamer interaction strategies on product purchasing and gift-giving intentions through three types of gratification (i.e., process gratification, social gratification, and content gratification). The current study has implications for streamers to conduct appropriate interaction strategies and achieve better monetisation targets.

While research has increasingly examined women empowerment, empowerment processes for ethnic minority women in tourism remain underexplored. This study helps address this gap by analyzing the empowerment of Li ethnic women employed in an ethnic tourism attraction in China, selecting Binglanggu Hainan Li and Miao Cultural Heritage Park as the research context. In–depth interviews and observations with 34 Li women reveal five multidimensional empowerments across economic, psychological, sociocultural, political, and familial dimensions through four approaches, namely, Li cultural inheritance, employee participation, employee training, and incentive provision. The analysis is underpinned by elements of empowerment frameworks from feminism and tourism research. These five dimensions are decomposed into the resource-agency-achievement model, which explicitly illustrates dynamic (dis)empowerment. Findings provide practical and theoretical value regarding the empowerment of minority women through tourism engagement. The research suggests that tourism participation can empower ethnic minority women, but empowerment effects are complex and dependent on cultural contexts.

This study aims to investigate the challenges faced by solo-female travelers in Iranian societies and proposes measures to improve their experiences. To achieve this objective, a mixed-methods research design was employed in three phases. First, two-phased exploratory surveys were conducted to identify seven key constraints that affect the behavioral intentions of solo-female tourists, namely sociocultural, interpersonal, intrapersonal, religious, physical safety, practical, and structural factors. Furthermore, cross-impact-balanced analysis was employed to generate four consistent scenarios for the development of solo female tourism in Iran. The findings of this study provide valuable insights for policymakers and tourism industry stakeholders to enhance the experiences of solo-female travelers in Iran. The study's plausible scenario presents a number of measures that hold promise for mitigating constraints and improving the experiences of solo female travelers. These measures include online-community-building, mutual-adaptation, self-psychological empowerment, the establishment of female free zones, the overcoming of travel fears, technological-empowerment, and feminist-participatory-action.

The current study extends the literature on firm-customer online relationship building by jointly assessing customers' opinions and firms' responses to understand their impact on firm ratings. This study implements text analytics and sentiment analysis on customer reviews and manager responses. Specifically, the impact of message sentiment (emotional versus rational) and textual characteristics of online reviews and manager responses is examined. Finally, the assessment focuses on the impact of hotel customer reviews and manager responses sentiment on hotel ratings. Data collection implements a web crawler to gather a consistent panel of user-level activity from TripAdvisor. The final data includes customer reviews, manager responses, and hotel ratings over a three-year period. Current contributions provide further insights into how companies can utilize online reviews and manager responses to increase online ratings of their firms. Managerial implications suggest using emotional responses with short sentences to improve online ratings.

This exploratory research examines the dining-out preferences of 346 domestic tourists at a gastronomic destination following the COVID-19 pandemic. A conceptual model based on five variables (four independent variables—neophilia, neolocalism, gastronomy knowledge, and sensory appeal—and one moderating: generation) that could influence tourists' preferences for elite, local, and familiar dining was tested on French tourists in France using PLS-SEM. The findings show that dining-out preferences are mainly oriented toward local dining and are positively influenced by neophilia for Gens X, Y, and Z; neolocalism for Gens X and Y; and gastronomy knowledge and sensory appeal for Gen Z. This study therefore suggests that dining-out preferences are determined by localness—defined here as the preference for local dining explained by individual traits and gastronomy expectation related to local food. This research fills an important knowledge gap regarding domestic tourists at gastronomic destinations, with theoretical and managerial implications.

The United Nations Sustainable Development Goals emphasize good health and well-being. Additionally, increasing life expectancy and the COVID-19 pandemic have led to greater interest in health. Responding to this crucial wave of change has necessitated protecting people's health and creating new industries at the national level. In Europe and Japan, marine healing has long been fostered as an industry. South Korea is also investing in its nascent Thalassotherapy industry. This study investigates which attributes of thalassotherapy centers consumers choose. First, we use a choice experiment to identify consumer preferences and marginal willingness to pay for thalassotherapy centers in South Korea. Second, we investigate the heterogeneity of potential consumers through latent class analysis. This study provides meaningful information on the sustainable operation of thalassotherapy centers and consumer satisfaction. Its findings have implications for various countries and industries that are attempting to develop and sustain the marine healing industry.

Multifaceted tourist stereotypes (i.e., general stereotypes towards tourists by residents) have only recently been conceptualised within a theoretical framework. Thus far, whether and how host–tourist interaction influences tourist stereotypes remain inconclusive. This study adopts an explanatory sequential mixed-methods design to examine the influencing mechanism of host–tourist interaction on tourist stereotypes and explore the underlying factors contributing to the phenomena. Structural equation modelling and bootstrapping indicate that emotional solidarity is a strong antecedent of tourist stereotypes, which partially mediates the effect of interaction variety on tourist stereotypes and fully mediates the effect of interaction quality on tourist stereotypes. Interview findings reveal that language barriers and cultural differences are two underlying factors that hinder host-tourist interaction from effectively influencing tourist stereotypes. This study offers a novel framework on the anterior mechanism that affects tourist stereotypes, which finetunes the contact theory, enriches the social identity theory, and contributes to improving destination policymaking.

An internal clock model was adopted to explore the mechanism whereby experiences of virtual reality influence tourism consumers' time estimation. A multidimensional virtual reality theater simulator was used to create virtual reality experiences for 172 participants. Self-reported and physiological data were collected to test the model. The results of the study revealed that focused attention, indicated by heart and respiratory rates, is an essential determinant of subjective time estimation. Arousal serves as a significant mediator between focused intention and time estimation, while enjoyment has a marginally negative influence on time estimation. These findings extend the internal clock model. They also have important practical implications for media providers and tourism destination agents seeking to engage tourism consumers in virtual reality experiences.

Though volunteer tourism has gained greater consideration in the broader tourism literature, the ubiquitous need to further investigate social interactions between residents and visitors remains strong. This research was the first attempt to apply mindfulness theory in a volunteer tourism context. The study explored the effects of volunteer tourists' mindfulness, their emotional solidarity with residents, and on-site experiences on loyalty to the destination. As such, a structural model was examined with six proposed hypotheses based on data collected from 348 Chinese residents who participated as volunteer tourists over the last two years, prior to March 1, 2020. Structural equation modelling results revealed that antecedent constructs explained between 44% and 71% of the variance in emotional solidarity, tourist experiences, and destination loyalty—as demonstrated through each of the six supported hypotheses. Additionally, emotional solidarity heightened tourist experiences and resulted in destination loyalty. Furthermore, better tourist experiences increased destination loyalty.

Small and medium-sized tourism enterprises (SMEs) are the dominant industry players in rural destinations. This study investigates how they can contribute to socio-cultural sustainability benefits of rural destination communities by engaging in co-creation in innovation for sustainability (IFS). The rural destinations of Vega and Røros were selected as qualitative empirical cases to investigate 14 tourism SMEs' co-creation in IFS practices. The findings indicate that due to contextual elements of rurality (e.g. local embeddedness, strong personal relations, and trust), tourism SMEs co-create in IFS with various local stakeholders, and contribute to the socio-cultural benefits of rural destinations' sustainability through local sourcing, education, resource synergies, inclusion, and quality of life. This study contributes to the literature on sustainable rural destination development and the role of tourism SMEs, as well as expands the understanding of IFS and the benefits of co-creation.