Tourism Management Perspectives最新文献

Although historical linguistic landscapes (HLLs) are vital at cultural heritage sites, little is known about their interactive relations with tourists. This study aims to apply a mixed method approach to explore the relationship between HLLs and tourists' behavioral intention. Using a case study of the Sotto Portico streets of Haikou, it is found that (i) the constructive authenticity of HLLs is positively related to behavioral intention; (ii) self-congruity and tourist involvement play multiple mediating roles between the constructive authenticity of HLLs and behavioral intention; and (iii) from Peirce's semiotic perspective, HLLs, its constructive authenticity, self-congruity, tourist involvement, and behavioral intention are five elements that establish two triadic relations. This study contributes to existing linguistic landscape literature by investigating causal and semiotic relationship between HLLs and behavioral intention. These findings also refine the contents of involvement theory and self-congruency theory. Implications for linguistic landscape development in heritage destinations are provided.

Evaluation of tourism competitiveness is crucial for the development of destinations. However, a research gap exists in comprehending the spatial variances in the factors that influence tourism competitiveness. This study aims to fill this gap by empirically investigating the spatially heterogeneous effects of determinants related to tourism competitiveness. To achieve this, we utilized multi-source data, geographically neural network weighted regression, and Shapley additive explanations. The results revealed that market demand, physiography, and attractions are the most significant factors contributing to tourism competitiveness. Furthermore, the relative importance of these influencing factors varies across locations, based on different destination types, market contexts, and resource characteristics. These findings provide valuable implications for policymakers to enhance destination competitiveness through adopting localized strategies.

Dark tourism experiences are often imbued with moral matters. This study adopts the participant-generated photo-elicitation method to explore the tourist gaze at the War Remnants Museum in Ho Chi Minh City, Vietnam. Thematic analysis of children's photographic narratives reveals that they gaze upon the suffering of others. When interpreting these experiences of suffering, children form moral judgments about what and who caused the suffering. The findings reveal four distinct types of moral gaze: historical moral gaze, interpretive moral gaze, empathic moral gaze, and judgmental moral gaze. The use of participant-generated photo-elicitation method enables children to produce, select, and interpret their own photographs, thereby giving voice to their experiences. This method offers a more nuanced understanding of the children's moral gaze, which has important theoretical and methodological implications for conceptualisation of tourist gaze in dark tourism.

Tourism plays a crucial role in delivering and constructing women's heritage values. However, the construction of women's heritage is often carried out in a gendered social and tourism context. Drawing on a critical gender perspective, this study examines how the women's heritage site is constructed in a Chinese context, and how the constructions are experienced by tourists. The heritage site of China's sole woman general, Qin Liangyu, is used as a case. Qualitative data was collected through semi-structured interviews and on-site observations, and thematic analysis was conducted. Findings indicate that the constructed heritage and tourism product emphasises Qin's military prowess as a general; however, its contribution to using this woman heritage tourism product towards gender equality is limited. The research highlights that a gender perspective of heritage construction and heritage tourism is needed in delivering the value of women's heritage for gender equality.

This article examines food tourism events in permanent tourist-oriented food venues, focusing on Greek tavernes. Drawing on ethnographic research in Greece since 2010, we explore how tourists' expectations and sensory experiences in food events influence culinary heritage and social sustainability. We employ Urry's “tourist gaze” concept, integrating it with a comprehensive analytical framework addressing tourists' and local attendees' sensory experiences in daily food events at culturally significant institutions like Greek Tavernes. Our study illuminates the dominance of tourists' expectations, preconceived imaginaries, and sensory engagements, revealing potential challenges to sustained cultural traditions and culinary heritage. While the “tourist gaze” may perpetuate static cultural dynamics, we identify “tourist (and resident) taste” as a counter-mechanism. Our findings reveal that Greek tavernes, catering to tourist expectations and evolving local taste preferences, strike a delicate balance, enhancing eventful and multisensorial experiences to preserve and develop culinary heritage and social sustainability.

This study aimed to examine the spiritual well-being outcomes that encompass eudemonic well-being elements within transnational religious festivals. Employing a constructivist grounded theory method, the study focused on two UNESCO inscribed transnational religious festivals attended by an Ethiopian diaspora community. Through this research, six dimensions of spirituality were identified: attachment to God, spiritual reward, spiritual growth, self-transcendence, religious knowledge, and sense of meaning. Each of these dimensions contributed to various domains of well-being, such as personal growth, environmental mastery, engagement, and positive relationships. The study also discovered that the experience of spirituality is influenced by individuals' roles and levels of engagement within the festivals. Key activities such as prayer, attending mass services, baptism, participating in religious programs, singing, and volunteering, are instrumental in yielding spiritual well-being outcomes. The findings offer valuable insights for event organizers and destination managers seeking effective strategies for marketing and managing religious-themed migrant festivals.

A scholarly debate has arisen concerning the influence of cuteness on the public's propensity for forgiveness during crises. Theme parks present a unique context where interacting with cute mascots is a central draw for visitors, yet these can become a source of crisis. This study aims to examine the impact of theme park cute mascots on the public's forgiveness in online crises and employs the Shanghai Disneyland LinaBell crisis as a case. Results from social media analysis and interviews revealed that the perceived cuteness of the mascot, combined with crisis attributions and the public's sympathy, influenced their forgiveness. A survey involving 495 participants was employed to test the hypotheses. Results identified a significant moderating role of the perceived cuteness of mascots that weakens the influence of the internal locus attribution on public forgiveness. This study provides insights for theme parks in carrying out emotional marketing campaigns for crisis image recovery.

This paper studies the influence of proactive personalities of hotel employees on their silence behavior and tests the moderating effect of psychosocial support, career development, and role modeling functions (namely mentoring functions). The sample comprises employees in 5-star hotels in Taiwan who are willing to participate in the study. Purposive sampling is employed and 450 questionnaires are distributed to hotel employees. The number of useful questionnaires is 373. The results indicate that proactive personality negatively influences employee silence; the career development function moderates the influence of proactive personality on employee silence; the psychosocial support function moderates the influence of proactive personality on employee silence; and the role modeling function moderates the influence of proactive personality on employee silence. The results of our analysis fill the research gap in the hospitality literature regarding the influences of proactive personality and mentoring functions on hotel employees' silence behavior.

Tourism industry relies on destination-level knowledge transfer for innovation and competitiveness, yet slow adoption of knowledge management practices hinders the potential benefits. Academic studies on knowledge transfer and its efficiency are limited and very few have addressed this phenomenon at inter-organizational level particularly in a tourism destination context. We aim to address this gap by providing a conceptual model to extend research knowledge in this area. Drawing on social capital theory and knowledge management constructs, the model incorporates four pivotal dimensions: ‘structural,’ ‘relational,’ ‘organizational,’ and ‘knowledge’ properties, identified as effective antecedents of knowledge transfer through prior research. The proposed model is designed to be practically applicable and measurable in a tourism destination and includes a measurement approach based on a network perspective. The benefits of using such a model include a comparison between destinations, and the opportunity to illuminate the restraints within a specific destination for subsequent strategic management action.

This article examines the current state of knowledge and gaps in existing research regarding the uses of tourism resources for regional children and young people's educational attainment and community development. Using a systematic literature review methodology, 21 English-language empirical research articles published between 2012 and 2021 were selected. The study points to areas for future research on tourism development and management to support educational attainment of local children and young people and subsequent community development activities in regional destinations. Specifically, this review's conceptual and theoretical values refer to reframing the tourism industry and community relationship as interdependent and mutually supportive, which can situate the industry's goals within community development perspectives. This entails prioritising community stakeholders' involvement in tourism development activities. For instance, measuring tourism's contributions to a regional community's educational attainment should reflect local young people and children's preferences for learning opportunities.