Government Information Quarterly最新文献_第7页

Determinants of open government data continuance usage and value creation: A self-regulation framework analysis 开放政府数据持续使用和价值创造的决定因素：自我监管框架分析

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-03-21 DOI: 10.1016/j.giq.2025.102022

Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang

In the era of the digital economy, open government data (OGD) has emerged as a pivotal driver of socio-economic innovations. Despite its transformative potential value, research remains scarce on the antecedents and value creation of OGD usage in the post-adoption stage, where sustained engagement determines long-term success. To address this gap, our study investigates the determinants of users' continuance usage of OGD and its cascading impact on value creation. Leveraging Bagozzi's self-regulation framework, we integrate the DeLone and McLean's model (D&M model) and the democratic e-governance website evaluation model (DEWEM) to develop a comprehensive theoretical lens that disentangles the roles of website functionality (e.g., transparency, citizen engagement) and data quality (e.g., accessibility, completeness). Empirical data was collected from 267 skilled OGD users in China and analyzed via PLS-SEM. The results show that user satisfaction and perceived value jointly drive continuance usage, with user satisfaction predominantly shaped by information suitability, transparency, security, and citizen engagement. Notably, data accessibility plays a foundational role in enhancing perceived value, whereas data completeness and timeliness show unexpected non-significant effects. Crucially, continuance usage of OGD directly amplifies users' net benefits and trust in governments, underscoring OGD's dual value proposition. These findings contribute to the theoretical understanding of post-adoption behavior in OGD and provide practical insights for policymakers to optimize platform design, prioritize high-impact data features, and foster sustainable OGD ecosystems.

在数字经济时代，开放政府数据（OGD）已成为社会经济创新的关键驱动力。尽管具有变革性的潜在价值，但在采用后阶段，关于OGD使用的前提和价值创造的研究仍然很少，在这个阶段，持续的参与决定了长期的成功。为了解决这一差距，我们的研究调查了用户继续使用OGD的决定因素及其对价值创造的级联影响。利用Bagozzi的自我监管框架，我们整合了DeLone和McLean的模型（D&；M模型）和民主电子政务网站评估模型（DEWEM），以开发一个综合的理论视角，理清网站功能（例如，透明度，公民参与）和数据质量（例如，可访问性，完整性）的角色。从中国267名OGD熟练用户中收集实证数据，并通过PLS-SEM进行分析。结果表明，用户满意度和感知价值共同推动了持续使用，用户满意度主要由信息适用性、透明度、安全性和公民参与度决定。值得注意的是，数据可及性对感知价值的提升起基础性作用，而数据完整性和时效性则表现出意想不到的非显著效应。至关重要的是，OGD的持续使用直接扩大了用户的净收益和对政府的信任，强调了OGD的双重价值主张。这些发现有助于从理论上理解OGD采用后的行为，并为政策制定者优化平台设计、优先考虑高影响力数据特征和培育可持续的OGD生态系统提供实践见解。

{"title":"Determinants of open government data continuance usage and value creation: A self-regulation framework analysis","authors":"Yikai Liang , Yuyan Cao , Mei Chen , Hao Dong , Haiqing Wang","doi":"10.1016/j.giq.2025.102022","DOIUrl":"10.1016/j.giq.2025.102022","url":null,"abstract":"<div><div>In the era of the digital economy, open government data (OGD) has emerged as a pivotal driver of socio-economic innovations. Despite its transformative potential value, research remains scarce on the antecedents and value creation of OGD usage in the post-adoption stage, where sustained engagement determines long-term success. To address this gap, our study investigates the determinants of users' continuance usage of OGD and its cascading impact on value creation. Leveraging Bagozzi's self-regulation framework, we integrate the DeLone and McLean's model (D&M model) and the democratic e-governance website evaluation model (DEWEM) to develop a comprehensive theoretical lens that disentangles the roles of website functionality (e.g., transparency, citizen engagement) and data quality (e.g., accessibility, completeness). Empirical data was collected from 267 skilled OGD users in China and analyzed via PLS-SEM. The results show that user satisfaction and perceived value jointly drive continuance usage, with user satisfaction predominantly shaped by information suitability, transparency, security, and citizen engagement. Notably, data accessibility plays a foundational role in enhancing perceived value, whereas data completeness and timeliness show unexpected non-significant effects. Crucially, continuance usage of OGD directly amplifies users' net benefits and trust in governments, underscoring OGD's dual value proposition. These findings contribute to the theoretical understanding of post-adoption behavior in OGD and provide practical insights for policymakers to optimize platform design, prioritize high-impact data features, and foster sustainable OGD ecosystems.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102022"},"PeriodicalIF":7.8,"publicationDate":"2025-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself 基础设施级官僚主义理论：理解数据交换对程序公正、组织决策和数据本身的影响

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-03-19 DOI: 10.1016/j.giq.2025.102021

Arjan C. Widlak , Rik Peeters

The interconnectedness of government organizations through data-exchange is proliferating. This is relevant for many debates in public administration today since all applications of data-driven government rest on a foundation of data. In this article, rather than focusing on specific applications, we analyze the way supra-organizational data-exchange shapes such applications and specifically automated administrative decision-making (AADM). We argue that the whole of bureaucracy that is connected through data-exchange implies the organizational separation of the collection or gathering of government data from the exchange, modification, combination and/or analysis and subsequently its (re)use in decision-making processes. To analyze the consequences of this new division of labor we further develop the concept of the infrastructure-level bureaucracy and formulate hypotheses on its consequences for data itself, organizations, and citizens. Ultimately, we argue infrastructural information flows pose challenges for democratic control and for procedural lawfulness in the constitutional state.

政府组织之间通过数据交换的相互联系正在激增。这与今天公共管理中的许多辩论有关，因为数据驱动型政府的所有应用都建立在数据的基础上。在本文中，我们不关注特定的应用程序，而是分析超组织数据交换如何塑造这些应用程序，特别是自动化管理决策（AADM）。我们认为，通过数据交换连接起来的整个官僚机构意味着政府数据的收集或收集与交换、修改、组合和/或分析以及随后在决策过程中的（重新）使用之间的组织分离。为了分析这种新的劳动分工的后果，我们进一步发展了基础设施级官僚主义的概念，并就其对数据本身、组织和公民的影响提出了假设。最后，我们认为基础设施信息流对民主控制和宪政国家的程序合法性构成了挑战。

{"title":"A theory of the infrastructure-level bureaucracy: Understanding the consequences of data-exchange for procedural justice, organizational decision-making, and data itself","authors":"Arjan C. Widlak , Rik Peeters","doi":"10.1016/j.giq.2025.102021","DOIUrl":"10.1016/j.giq.2025.102021","url":null,"abstract":"<div><div>The interconnectedness of government organizations through data-exchange is proliferating. This is relevant for many debates in public administration today since all applications of data-driven government rest on a foundation of data. In this article, rather than focusing on specific applications, we analyze the way supra-organizational data-exchange shapes such applications and specifically automated administrative decision-making (AADM). We argue that the whole of bureaucracy that is connected through data-exchange implies the organizational separation of the collection or gathering of government data from the exchange, modification, combination and/or analysis and subsequently its (re)use in decision-making processes. To analyze the consequences of this new division of labor we further develop the concept of the infrastructure-level bureaucracy and formulate hypotheses on its consequences for data itself, organizations, and citizens. Ultimately, we argue infrastructural information flows pose challenges for democratic control and for procedural lawfulness in the constitutional state.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102021"},"PeriodicalIF":7.8,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture 数字公民参与的人工智能：集体智能架构的设计原则

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-03-07 DOI: 10.1016/j.giq.2025.102020

Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux

The challenges posed by digital citizen participation and the amount of data generated by Digital Participation Platforms (DPPs) create an ideal context for the implementation of Artificial Intelligence (AI) solutions. However, current AI solutions in DPPs focus mainly on technical challenges, often neglecting their social impact and not fully exploiting AI's potential to empower citizens. The goal of this paper is thus to investigate how to design digital participation platforms that integrate technical AI solutions while considering the social context in which they are implemented. Using Collective Intelligence as kernel theory, and through a literature review and a focus group, we generate design principles for the development of a socio-technically aware AI architecture. These principles are then validated by experts from the field of AI and citizen participation. The principles suggest optimizing the alignment of AI solutions with project goals, ensuring their structured integration across multiple levels, enhancing transparency, monitoring AI-driven impacts, dynamically allocating AI actions, empowering users, and balancing cognitive disparities. These principles provide a theoretical basis for future AI-driven artifacts, and theories in digital citizen participation.

数字公民参与带来的挑战和数字参与平台（dpp）产生的大量数据为实施人工智能（AI）解决方案创造了理想的环境。然而，目前dpp中的人工智能解决方案主要集中在技术挑战上，往往忽视了它们的社会影响，没有充分利用人工智能的潜力来赋予公民权力。因此，本文的目标是研究如何设计集成技术人工智能解决方案的数字参与平台，同时考虑到它们实施的社会背景。使用集体智能作为核心理论，通过文献综述和焦点小组，我们为开发具有社会技术意识的人工智能架构生成了设计原则。然后由人工智能领域的专家和公民参与来验证这些原则。这些原则建议优化人工智能解决方案与项目目标的一致性，确保其跨多个级别的结构化集成，提高透明度，监控人工智能驱动的影响，动态分配人工智能行动，赋予用户权力，并平衡认知差异。这些原则为未来人工智能驱动的人工制品和数字公民参与理论提供了理论基础。

{"title":"Artificial intelligence for digital citizen participation: Design principles for a collective intelligence architecture","authors":"Nicolas Bono Rossello, Anthony Simonofski, Annick Castiaux","doi":"10.1016/j.giq.2025.102020","DOIUrl":"10.1016/j.giq.2025.102020","url":null,"abstract":"<div><div>The challenges posed by digital citizen participation and the amount of data generated by Digital Participation Platforms (DPPs) create an ideal context for the implementation of Artificial Intelligence (AI) solutions. However, current AI solutions in DPPs focus mainly on technical challenges, often neglecting their social impact and not fully exploiting AI's potential to empower citizens. The goal of this paper is thus to investigate how to design digital participation platforms that integrate technical AI solutions while considering the social context in which they are implemented. Using Collective Intelligence as kernel theory, and through a literature review and a focus group, we generate design principles for the development of a socio-technically aware AI architecture. These principles are then validated by experts from the field of AI and citizen participation. The principles suggest optimizing the alignment of AI solutions with project goals, ensuring their structured integration across multiple levels, enhancing transparency, monitoring AI-driven impacts, dynamically allocating AI actions, empowering users, and balancing cognitive disparities. These principles provide a theoretical basis for future AI-driven artifacts, and theories in digital citizen participation.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102020"},"PeriodicalIF":7.8,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143563803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital inclusion in public services for vulnerable groups: A systematic review for research themes and goal-action framework from the lens of public service ecosystem theory 弱势群体公共服务中的数字包容：公共服务生态系统理论视角下的研究主题与目标-行动框架系统回顾

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-03-06 DOI: 10.1016/j.giq.2025.102019

Hui Liu, Qingshan Zhou, Shuang Liang

Ensuring access to digital public services for vulnerable groups is a critical issue in digital government and digital inclusion research. Mapping the research trajectory in this domain is essential for fostering a systematic understanding among scholars and policymakers. Guided by the updated 2020 PRISMA statement, this study conducts a systematic literature review following five steps: database identification, search strategy development, article selection, data extraction, and synthesis and analysis. Three databases including Web of Science, Scopus and DGRL are searched for peer-reviewed empirical studies published from 2014 or later. Using the Public Service Ecosystem theory as a theoretical lens, this study makes two key contributions: analyzing the distribution of research themes and developing a goal-action framework. This framework not only refines the concept of digital inclusion in public services but also serves as a practical guide for stakeholders.

确保弱势群体获得数字公共服务是数字政府和数字包容研究中的一个关键问题。绘制这一领域的研究轨迹对于促进学者和政策制定者之间的系统理解至关重要。本研究以更新的2020 PRISMA声明为指导，通过数据库识别、搜索策略制定、文章选择、数据提取、综合分析五个步骤进行系统的文献综述。在Web of Science、Scopus和DGRL三个数据库中检索2014年及以后发表的同行评议的实证研究。本研究以公共服务生态系统理论为理论视角，分析了研究主题的分布，构建了目标-行动框架。该框架不仅完善了公共服务中数字包容的概念，而且为利益相关者提供了实用指南。

引用次数: 0

Best practices in e-government communication: Lessons from the local Governments' use of official facebook pages 电子政务传播的最佳做法：地方政府使用官方facebook页面的经验教训

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-02-08 DOI: 10.1016/j.giq.2025.102010

Hyacinth Balediata Bangero

Although Facebook is seen as a powerful and low-cost tool, insufficient manpower, time, budget, and technical skills hinder effective local government use. Citizens value government pronouncements directly affecting them, especially during uncertain times when guidelines keep changing and are unique per locality. Thus, the study sought the social media use of the 25 most successful cities' official Facebook pages to reveal best practices in e-Government communication for practitioners to learn how to use the relatively new tool efficiently. Using content analysis and anchoring on network analysis theory, the study revealed best practices in posting frequency, post type, shape, length, and topics based on the constructed week sample. Overall, city governments led by younger mayors achieve higher communication success rates. Communication success was also found to be related to the frequency of posting and professionalization. Findings and implications are discussed to help practitioners improve the government's social media utilization.

虽然Facebook被视为一种强大而低成本的工具，但人力、时间、预算和技术技能的不足阻碍了地方政府的有效使用。公民重视直接影响他们的政府声明，尤其是在指导方针不断变化且每个地方都不同的不确定时期。因此，该研究寻求25个最成功城市的官方Facebook页面的社交媒体使用情况，以揭示电子政务沟通的最佳实践，以便从业者学习如何有效地使用这个相对较新的工具。利用网络分析理论的内容分析和锚定，研究揭示了基于构建周样本的发布频率、帖子类型、形状、长度和主题的最佳实践。总体而言，年轻市长领导的市政府沟通成功率更高。沟通的成功也与发帖的频率和专业化有关。本文讨论了研究结果和启示，以帮助从业者提高政府对社交媒体的利用。

引用次数: 0

The haves and the have nots: Civic technologies and the pathways to government responsiveness 富人和穷人：公民技术和政府回应的途径

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-01-27 DOI: 10.1016/j.giq.2025.102007

Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders

As civic life has moved online, scholars have questioned whether this will exacerbate political inequalities due to differential access to technology. However, this concern typically assumes that unequal participation inevitably leads to unequal outcomes: if online participants are unrepresentative of the population, then participation outcomes will benefit groups who participate and disadvantage those who do not. In this paper, we combine results from eight previous studies and new analysis to trace the digital inequality process from the digital divide through to policy outcomes for four different forms of online participation: online voting for Participatory Budgeting in Brazil, online local problem reporting in the United Kingdom through Fix My Street, crowdsourced constitution drafting in Iceland, and online petitioning across 132 countries on change.org. In every case, the assumed links in the chain from 1) the digital divide to 2) inequalities in online participation to 3) inequalities in demands made through the platform to 4) inequalities in participation outcomes. In each case, the link broke down because of the platform's institutional features and the surrounding political process. These results show that it is necessary to examine all the steps of online participation and its translation into policy to understand how inequality is created. The simple assumption that inequalities in participation always translate into the same inequalities in outcomes is not borne out in practice.

随着公民生活转移到网上，学者们质疑这是否会加剧由于获取技术的不同而导致的政治不平等。然而，这种担忧通常假设不平等的参与不可避免地导致不平等的结果：如果在线参与者不具有人口代表性，那么参与的结果将使参与的群体受益，而不参与的群体则处于不利地位。在本文中，我们结合了之前八项研究的结果和新的分析，追踪了数字不平等的过程，从数字鸿沟到四种不同形式的在线参与的政策结果：巴西参与式预算的在线投票，英国通过Fix My Street的在线地方问题报告，冰岛的众包宪法起草，以及在change.org上进行的132个国家的在线请愿。在每一个案例中，从1)数字鸿沟到2)在线参与的不平等，再到3)通过平台提出的要求的不平等，再到4)参与结果的不平等，都是链条上的假设环节。在每一个案例中，由于平台的制度特征和周围的政治进程，这种联系都破裂了。这些结果表明，有必要检查在线参与的所有步骤及其转化为政策，以了解不平等是如何产生的。关于参与方面的不平等总会转化为结果上的不平等的简单假设，在实践中并没有得到证实。

{"title":"The haves and the have nots: Civic technologies and the pathways to government responsiveness","authors":"Jonathan Mellon , Fredrik M. Sjoberg , Tiago Peixoto , Jacob Lueders","doi":"10.1016/j.giq.2025.102007","DOIUrl":"10.1016/j.giq.2025.102007","url":null,"abstract":"<div><div>As civic life has moved online, scholars have questioned whether this will exacerbate political inequalities due to differential access to technology. However, this concern typically assumes that unequal participation inevitably leads to unequal outcomes: if online participants are unrepresentative of the population, then participation outcomes will benefit groups who participate and disadvantage those who do not. In this paper, we combine results from eight previous studies and new analysis to trace the digital inequality process from the digital divide through to policy outcomes for four different forms of online participation: online voting for Participatory Budgeting in Brazil, online local problem reporting in the United Kingdom through Fix My Street, crowdsourced constitution drafting in Iceland, and online petitioning across 132 countries on <span><span>change.org</span><svg><path></path></svg></span>. In every case, the assumed links in the chain from 1) the digital divide to 2) inequalities in online participation to 3) inequalities in demands made through the platform to 4) inequalities in participation outcomes. In each case, the link broke down because of the platform's institutional features and the surrounding political process. These results show that it is necessary to examine all the steps of online participation and its translation into policy to understand how inequality is created. The simple assumption that inequalities in participation always translate into the same inequalities in outcomes is not borne out in practice.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102007"},"PeriodicalIF":7.8,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unveiling civil servants' preferences: Human-machine matching vs. regulating algorithms in algorithmic decision-making——Insights from a survey experiment 揭示公务员偏好：算法决策中的人机匹配vs.调节算法——来自调查实验的见解

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-01-23 DOI: 10.1016/j.giq.2025.102009

Huanhuan Li , Zongfeng Sun , Jiacheng Xi

While research has explored trust in algorithmic decision-making, the factors shaping civil servants' trust perceptions remain underexamined. Using public value theory and technology adoption frameworks, this study employs a survey experiment to analyze the effects of human-machine matching and algorithm regulation on civil servants' trust and adoption inclination. The findings indicate that both factors independently influence adoption inclination, with trust perceptions mediating this relationship, but no interaction effect is observed. Addressing gaps in technology acceptance and ethical frameworks, this study highlights the importance of algorithm regulation and human-machine matching in advancing algorithmic governance and achieving public value through procedural and performance dimensions, offering practical implications for policy and governance.

虽然有研究探讨了算法决策中的信任，但影响公务员信任观念的因素仍未得到充分研究。本研究运用公共价值理论和技术采用框架，采用调查实验分析了人机匹配和算法调节对公务员信任和采用倾向的影响。研究结果表明，这两个因素独立影响收养倾向，信任感知在其中起中介作用，但不存在交互作用。为了解决技术接受和道德框架方面的差距，本研究强调了算法监管和人机匹配在推进算法治理和通过程序和绩效维度实现公共价值方面的重要性，为政策和治理提供了实际意义。

引用次数: 0

Which data should be publicly accessible? Dispatches from public managers 哪些数据应该公开访问？来自公共管理人员的派遣

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-01-20 DOI: 10.1016/j.giq.2025.102008

Mary K. Feeney , Federica Fusi , Ignacio Pezo

Open government data (OGD) seeks to promote transparency and accountability by enabling public access to government data. While public managers are increasingly supportive of OGD initiatives worldwide, researchers note that they also carefully select which data to release to balance openness with traditional values of professionalism and secrecy as well as concerns about cyber incidents and privacy. Understanding the factors that influence this micro-level choice is important to make valuable types of data publicly accessible. Using 2018 survey data from a nationally representative sample of 2500 department heads in 500 small and medium-sized US cities, we look at variation in public managers' level of comfort with making different types of government data open - from criminal records to government employee salary data. We find that managerial comfort reflects historic practices of public accessibility and privacy concerns with individual data. Managers who believe OGD creates positive outcomes for society are more comfortable with publicly disclosing all types of data. We also find variation across department types, suggesting fragmented views towards OGD within public organizations.

政府数据开放（OGD）旨在通过使公众能够获取政府数据来促进透明度和问责制。尽管全球范围内的公共管理者越来越支持OGD计划，但研究人员指出，他们也会仔细选择发布哪些数据，以平衡开放性与专业和保密的传统价值观，以及对网络事件和隐私的担忧。了解影响这种微观层面选择的因素对于使有价值的数据类型能够公开访问非常重要。我们利用2018年对美国500个中小城市2500名部门主管的全国代表性样本的调查数据，研究了公共管理人员对不同类型的政府数据（从犯罪记录到政府雇员工资数据）开放程度的差异。我们发现，管理舒适度反映了公众可访问性和个人数据隐私问题的历史实践。相信OGD为社会带来积极成果的管理者更愿意公开披露所有类型的数据。我们还发现了部门类型之间的差异，这表明公共组织内部对OGD的看法是分散的。

{"title":"Which data should be publicly accessible? Dispatches from public managers","authors":"Mary K. Feeney , Federica Fusi , Ignacio Pezo","doi":"10.1016/j.giq.2025.102008","DOIUrl":"10.1016/j.giq.2025.102008","url":null,"abstract":"<div><div>Open government data (OGD) seeks to promote transparency and accountability by enabling public access to government data. While public managers are increasingly supportive of OGD initiatives worldwide, researchers note that they also carefully select which data to release to balance openness with traditional values of professionalism and secrecy as well as concerns about cyber incidents and privacy. Understanding the factors that influence this micro-level choice is important to make valuable types of data publicly accessible. Using 2018 survey data from a nationally representative sample of 2500 department heads in 500 small and medium-sized US cities, we look at variation in public managers' level of comfort with making different types of government data open - from criminal records to government employee salary data. We find that managerial comfort reflects historic practices of public accessibility and privacy concerns with individual data. Managers who believe OGD creates positive outcomes for society are more comfortable with publicly disclosing all types of data<em>.</em> We also find variation across department types, suggesting fragmented views towards OGD within public organizations.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102008"},"PeriodicalIF":7.8,"publicationDate":"2025-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A coordination perspective on digital public services in federal states 联邦州数字公共服务的协调视角

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-01-16 DOI: 10.1016/j.giq.2024.101984

Hendrik Scholta , Sebastian Halsbenning , Marco Niemann

The digitalization of public services is particularly challenging in federal states, in part because a federal structure separates organizations through a division of power and established jurisdictions, and digitalization facilitates interconnection between society and its organizations. The many actors involved in federal states' digital public services require coordination, so the literature suggests centralized coordination so federal states can benefit from the advantages of both unitary and federal states. However, this approach has not been adapted to digitalization and it remains unclear how centralized coordination applies to digital public services. This article determines how public managers in federal states should coordinate activities in digital public services with the help of centralization. Since coordination depends on decision-makers' being willing to give up some of their power, we also investigate the mechanisms that public managers in federal states use to influence decision-makers. Using a conceptual analysis and interviews with 28 public managers from three countries, we derive three types of coordination—shared services, digital identity, and strategic committee—and identify the influencing mechanisms of persuasion, incentive, pressure, and experience. In so doing, this article contributes to the literature in identifying the types of coordination, design principles for their arrangement, and the mechanisms managers typically use to influence decision-makers. The three types of coordination constitute a new theoretical lens through which to investigate the influence of the federal structure on the digitalization of public services, while the influencing mechanisms extend existing work by introducing the passive role of the influencer.

在联邦制国家，公共服务的数字化尤其具有挑战性，部分原因是联邦结构通过权力划分和既定管辖权将组织分开，而数字化促进了社会与其组织之间的互联。联邦制国家的数字公共服务涉及的许多参与者需要协调，因此文献建议集中协调，以便联邦国家可以从单一制和联邦制国家的优势中受益。然而，这种方法尚未适应数字化，集中协调如何适用于数字公共服务仍不清楚。本文确定了联邦制国家的公共管理者应如何借助集中化来协调数字公共服务活动。由于协调取决于决策者是否愿意放弃他们的一些权力，我们也研究了联邦制国家的公共管理者用来影响决策者的机制。通过概念分析和对来自三个国家的28位公共管理者的访谈，我们得出了三种类型的协调——共享服务、数字身份和战略委员会，并确定了说服、激励、压力和经验的影响机制。在这样做的过程中，本文有助于识别协调类型的文献，它们的安排的设计原则，以及管理者通常用来影响决策者的机制。这三种类型的协调构成了一个新的理论视角，通过它来研究联邦结构对公共服务数字化的影响，而影响机制通过引入影响者的被动角色来扩展现有的工作。

{"title":"A coordination perspective on digital public services in federal states","authors":"Hendrik Scholta , Sebastian Halsbenning , Marco Niemann","doi":"10.1016/j.giq.2024.101984","DOIUrl":"10.1016/j.giq.2024.101984","url":null,"abstract":"<div><div>The digitalization of public services is particularly challenging in federal states, in part because a federal structure separates organizations through a division of power and established jurisdictions, and digitalization facilitates interconnection between society and its organizations. The many actors involved in federal states' digital public services require coordination, so the literature suggests centralized coordination so federal states can benefit from the advantages of both unitary and federal states. However, this approach has not been adapted to digitalization and it remains unclear how centralized coordination applies to digital public services. This article determines how public managers in federal states should coordinate activities in digital public services with the help of centralization. Since coordination depends on decision-makers' being willing to give up some of their power, we also investigate the mechanisms that public managers in federal states use to influence decision-makers. Using a conceptual analysis and interviews with 28 public managers from three countries, we derive three types of coordination—shared services, digital identity, and strategic committee—and identify the influencing mechanisms of persuasion, incentive, pressure, and experience. In so doing, this article contributes to the literature in identifying the types of coordination, design principles for their arrangement, and the mechanisms managers typically use to influence decision-makers. The three types of coordination constitute a new theoretical lens through which to investigate the influence of the federal structure on the digitalization of public services, while the influencing mechanisms extend existing work by introducing the passive role of the influencer.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 101984"},"PeriodicalIF":7.8,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence governance: Understanding how public organizations implement it 人工智能治理：了解公共组织如何实现它

IF 7.8 1区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Government Information Quarterly

Pub Date : 2025-01-16 DOI: 10.1016/j.giq.2024.102003

Patricia Gomes Rêgo de Almeida , Carlos Denner dos Santos Júnior

While observing the race for Artificial Intelligence (AI) regulation and global governance, public organizations are faced with the need to structure themselves so that their AI systems consider ethical principles. This research aimed to investigate how public organizations have incorporated the guidelines presented by academia, legislation, and international standards into their governance, management, and AI system development processes, focusing on ethical principles. Propositions were elaborated on the processes and practices recommended by literature specialized in AI governance. This entailed a comprehensive search that reached out to 28 public organizations across five continents that have AI systems in operation. Through an exploratory and descriptive aim, based on a qualitative and quantitative approach, the empirical analysis was carried out by means of proposition analysis using the Qualitative Comparative Analysis (QCA) method in crisp-set and fuzzy modes, based on questionnaire responses, combined with an interview and document content analysis. The analyses identified how processes and practices, across multiple layers and directed at the application of ethical principles in AI system production, have been combined and internalized in those public institutions. Organizations that trained decision-makers, AI system developers, and users showed a more advanced stage of AI governance; on the other hand, low scores were found on actions towards AI governance when those professionals did not receive any training. The results also revealed how governments can boost AI governance in public organizations by designing AI strategy, AI policy, AI ethical principles and publishing standards for that purpose to government agencies. The results also ground the design of the AIGov4Gov framework for public organizations to implement their own AI governance.

在观察人工智能（AI）监管和全球治理的竞争时，公共组织面临着自我结构的需要，以便他们的人工智能系统考虑道德原则。本研究旨在调查公共组织如何将学术界、立法和国际标准提出的指导方针纳入其治理、管理和人工智能系统开发过程，重点关注道德原则。对人工智能治理专业文献推荐的流程和实践进行了阐述。这需要进行全面的搜索，涉及五大洲28个拥有人工智能系统的公共组织。本文以探索性和描述性为目的，在定性和定量相结合的基础上，以问卷调查结果为基础，结合访谈和文献内容分析，运用定性比较分析（QCA）方法，在crisp-set和fuzzy模式下进行命题分析。这些分析确定了在这些公共机构中，如何跨多个层面并针对人工智能系统生产中伦理原则的应用进行组合和内化的过程和实践。培训决策者、人工智能系统开发人员和用户的组织显示出更高级的人工智能治理阶段；另一方面，当这些专业人员没有接受任何培训时，在人工智能治理方面的行动得分较低。结果还揭示了政府如何通过设计人工智能战略、人工智能政策、人工智能伦理原则和为此目的向政府机构发布标准来促进公共机构的人工智能治理。研究结果还为公共组织实施自己的人工智能治理的AIGov4Gov框架的设计奠定了基础。

{"title":"Artificial intelligence governance: Understanding how public organizations implement it","authors":"Patricia Gomes Rêgo de Almeida , Carlos Denner dos Santos Júnior","doi":"10.1016/j.giq.2024.102003","DOIUrl":"10.1016/j.giq.2024.102003","url":null,"abstract":"<div><div>While observing the race for Artificial Intelligence (AI) regulation and global governance, public organizations are faced with the need to structure themselves so that their AI systems consider ethical principles. This research aimed to investigate how public organizations have incorporated the guidelines presented by academia, legislation, and international standards into their governance, management, and AI system development processes, focusing on ethical principles. Propositions were elaborated on the processes and practices recommended by literature specialized in AI governance. This entailed a comprehensive search that reached out to 28 public organizations across five continents that have AI systems in operation. Through an exploratory and descriptive aim, based on a qualitative and quantitative approach, the empirical analysis was carried out by means of proposition analysis using the Qualitative Comparative Analysis (QCA) method in crisp-set and fuzzy modes, based on questionnaire responses, combined with an interview and document content analysis. The analyses identified how processes and practices, across multiple layers and directed at the application of ethical principles in AI system production, have been combined and internalized in those public institutions. Organizations that trained decision-makers, AI system developers, and users showed a more advanced stage of AI governance; on the other hand, low scores were found on actions towards AI governance when those professionals did not receive any training. The results also revealed how governments can boost AI governance in public organizations by designing AI strategy, AI policy, AI ethical principles and publishing standards for that purpose to government agencies. The results also ground the design of the AIGov4Gov framework for public organizations to implement their own AI governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 1","pages":"Article 102003"},"PeriodicalIF":7.8,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143136056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0