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Deeds speak louder than words: Employees' responses to supervisors' word-oriented and deed-oriented voice endorsement 行动胜于雄辩:员工对主管以言语为导向和以行动为导向的声音认可的反应
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2025-01-22 DOI: 10.1111/apps.12602
Dan Ni, Yihua Zhang, Wen Wu, Xianting Peng, Michelle Xue Zheng

Integrating the voice endorsement literature and behavioral integrity theory, this research first advances the constructs and develops the scales for supervisors' word-oriented and deed-oriented voice endorsement in Study 1. In Study 2, we examine how supervisors' word-oriented and deed-oriented voice endorsement influence employee voice behavior. Results from a four-wave field study demonstrate that supervisors' word-oriented voice endorsement is negatively related to perceived supervisor behavioral integrity, whereas supervisors' deed-oriented voice endorsement is positively related to perceived supervisor behavioral integrity. Perceived supervisor behavioral integrity enhances employees' willingness to discuss ideas and ultimately promotes their voice behavior. In addition, a higher (versus lower) level of explanation providing weakens the negative impact of supervisors' word-oriented voice endorsement and strengthens the positive impact of supervisors' deed-oriented voice endorsement on perceived supervisor behavioral integrity. Theoretical and practical implications are discussed.

本研究结合建言支持文献和行为完整性理论,首次在研究1中构建并开发了主管言语型和行为型建言支持量表。在研究2中,我们考察了主管话语导向和行为导向的建言背书对员工建言行为的影响。四波现场研究结果表明,话语导向的话语背书与感知的行为诚信呈负相关,行为导向的话语背书与感知的行为诚信呈正相关。感知到的主管行为诚信可以增强员工讨论想法的意愿,最终促进员工建言。此外,较高(相对较低)的解释提供水平削弱了主管言语导向的语音背书的负面影响,增强了主管行为导向的语音背书对感知主管行为诚信的积极影响。讨论了理论和实践意义。
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引用次数: 0
Make an environmental impact beyond organizational boundaries through green leisure crafting of employees 通过员工的绿色休闲工艺,对环境产生超越组织边界的影响
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2025-01-21 DOI: 10.1111/apps.12595
I-Shuo Chen, Szu-Hsin Wu, Jin Nam Choi

This study explores the impact of green human resource management (HRM) practices on employees' pro-environmental behaviors beyond the workplace. To explore this cross-domain resource transfer process, we draw on self-determination theory and propose that workplace environmental training can inspire employees to engage in green leisure crafting outside of work, thereby enhancing spontaneous personal green behaviors. In addition, building on person–environment fit theory, we further identify employees' environmental values as a positive contingency of the proposed cross-domain resource transfer. Our empirical analysis, based on two-wave data from 404 employees, reveals that green leisure crafting mediates the relationship between workplace environmental training and employees' green behaviors in their personal lives. These findings offer valuable insights into how modern organizations can meet the growing demand for environmental management and create social value by empowering their employees to contribute to environmental sustainability beyond organizational boundaries.

本研究探讨了绿色人力资源管理(HRM)实践对员工在工作场所之外的亲环境行为的影响。为了探究这种跨领域的资源转移过程,我们借鉴了自我决定理论,提出工作场所环境培训可以激发员工在工作之外从事绿色休闲制作,从而增强自发的个人绿色行为。此外,在人-环境契合理论的基础上,我们进一步确定了员工的环境价值观对跨域资源转移的正向偶然性。我们基于404名员工的两波数据进行实证分析,发现绿色休闲制作在工作场所环境培训与员工个人生活中的绿色行为之间起到中介作用。这些发现为现代组织如何满足日益增长的环境管理需求,并通过授权员工为超越组织边界的环境可持续性做出贡献来创造社会价值提供了有价值的见解。
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引用次数: 0
Is identity leadership provided by coaches and athlete leaders associated with performance? A cross-cultural study in football teams 教练和运动员领导提供的身份领导与表现有关吗?足球队的跨文化研究
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2025-01-13 DOI: 10.1111/apps.12585
Radhika Butalia, Filip Boen, S. Alexander Haslam, Stef Van Puyenbroeck, Pete Coffee, Nasrin Biglari, Mark W. Bruner, Aashritta Chaudhary, Paweł Chmura, Alyson J. Crozier, Emma S. George, Swanaya Gurjar, Chris Hartley, Maciej Huzarski, Francisco M. Leo, Miguel A. López-Gajardo, Todd M. Loughead, Moe Machida-Kosuga, Colin D. McLaren, Seyed Reza Hosseini Nia, Matthew J. Slater, Katrien Fransen

The social identity approach to leadership contends that the most effective leaders represent, advance, create, and embed a shared social identity (i.e., a sense of ‘we’ and ‘us’) within the groups they lead. Building on previous research, our study examines whether the perceived identity leadership of coaches and athlete leaders is associated with a range of key performance indicators (notably team and individual performance and effort) through team identification and team cohesion. We also examine if these relationships are generalisable across WEIRD (Westernised, Educated, Industrialised, Rich, and Democratic) and non-WEIRD countries while looking at whether they vary as a function of national culture (i.e., ingroup collectivism). To this end, we collected data from 3,135 football players across 211 teams in nine countries who engaged in an average of 4.02 sessions per week (SD = 2.03). Data were analysed using multilevel (multigroup) regressions and indicated that coaches' and athlete leaders' perceived identity leadership was associated with all performance indicators via both team identification and cohesion. For the most part, these relationships held across WEIRD and non-WEIRD countries. However, we also found some evidence that the relationships between identity leadership and performance varied cross-culturally and were generally stronger in countries high on ingroup collectivism. Together, these data suggest that identity leaders—across geographical and cultural borders—can make teams more effective and that they achieve this by leveraging ‘our’ strength in ways that make ‘us’ more cohesive.

领导力的社会认同方法认为,最有效的领导者代表、推进、创造并在其领导的群体中嵌入共同的社会认同(即 "我们 "和 "我们 "的感觉)。在前人研究的基础上,我们的研究通过团队认同和团队凝聚力,探讨了教练和运动员领导者所感知到的身份领导力是否与一系列关键绩效指标(尤其是团队和个人的绩效和努力)相关联。我们还研究了这些关系在 WEIRD(西方化、教育程度高、工业化、富裕和民主)国家和非 WEIRD 国家之间是否具有普遍性,同时还研究了这些关系是否因民族文化(即内群体集体主义)而有所不同。为此,我们收集了九个国家 211 支球队 3,135 名足球运动员的数据,他们平均每周参加 4.02 次训练(SD = 2.03)。我们使用多层次(多组)回归法对数据进行了分析,结果表明,通过团队认同和凝聚力,教练员和运动员领袖感知到的身份领导力与所有绩效指标相关。在大多数情况下,这些关系在 WEIRD 国家和非 WEIRD 国家之间都存在。不过,我们也发现了一些证据,表明身份领导力与绩效之间的关系在不同文化背景下存在差异,在内聚集体主义程度较高的国家,这种关系通常更强。总之,这些数据表明,跨越地理和文化界限的认同型领导可以提高团队的效率,他们通过利用 "我们 "的力量使 "我们 "更具凝聚力的方式来实现这一目标。
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引用次数: 0
Work alienation through the dialectical lens 辩证视角下的工作异化
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2025-01-07 DOI: 10.1111/apps.12600
Juanjuan Liu, Lara Carminati, Celeste Wilderom

Work alienation (WA) is on the rise, especially in today's era of globalization and digitalization. However, its foundational ties to Marx and Hegel's conceptualizations are often overlooked. Despite extensive scholarly examination across disciplines, the conceptualization of WA remains plagued by a lack of consensus concerning its definitions, processes, and operationalizations. This systematic literature review identifies four major definitional approaches and their inherent limitations. First, equating WA with its antecedents diverts attention from its core mechanisms. Second, definition-by-negation leads to an underspecified construct, raising questions about empirical congruence. Third, defining WA through its correlates risks confusing it with different concepts. Fourth, expanding the construct of WA, to include distant constructs with surplus meanings, camouflages WA's essence, hindering a deeper understanding of the phenomenon. To enhance conceptual clarity, this paper aims to clarify WA's definitions, measurements, guiding theories, triggers, ramifications, and coping strategies within organizational contexts. Drawing from Hegel and Marx's dialectical lens, we compose a definition centered on a three-faceted self-other dialectic. Also, we present a three-stage developmental model, illustrating how WA develops and manifests itself as the relationships among the self, others, and work-life contexts evolve. By integrating elements from various management theories, we offer a fresh perspective for new research aimed at preventing WA. By addressing the theoretical and practical challenges that may arise, we emphasize the crucial role of Human Resource Management and team leaders in recognizing and mitigating WA to preserve vital individual, team, organizational and societal resources.

工作异化(WA)呈上升趋势,尤其是在当今全球化和数字化时代。然而,它与马克思和黑格尔概念化的基本联系经常被忽视。尽管跨学科进行了广泛的学术研究,但由于对其定义、过程和操作缺乏共识,WA的概念化仍然受到困扰。本系统的文献综述确定了四种主要的定义方法及其固有的局限性。首先,将WA与其前身等同,转移了对其核心机制的关注。其次,否定定义导致了一个不明确的结构,提出了关于经验一致性的问题。第三,通过其相关性来定义WA有将其与不同概念混淆的风险。第四,扩大WA的构念,包括具有剩余意义的远构念,掩盖了WA的本质,阻碍了对现象的深入理解。为了提高概念的清晰度,本文旨在澄清WA的定义、度量、指导理论、触发因素、分支和组织背景下的应对策略。从黑格尔和马克思的辩证视角出发,我们构建了一个以三面自我-他者辩证法为中心的定义。此外,我们提出了一个三个阶段的发展模型,说明了WA是如何随着自我、他人和工作生活环境之间的关系的发展而发展和表现出来的。通过整合各种管理理论的元素,我们为旨在预防WA的新研究提供了一个新的视角。通过解决可能出现的理论和实践挑战,我们强调人力资源管理和团队领导者在认识和减轻WA以保护重要的个人,团队,组织和社会资源方面的关键作用。
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引用次数: 0
Interpersonal trust and distrust at work: Scale validation and theoretical exploration 工作中的人际信任与不信任:规模验证与理论探索
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2025-01-06 DOI: 10.1111/apps.12588
Jessica L. Wildman, Amanda L. Thayer, Catherine Warren, Stephen M. Fiore, Eduardo Salas

Interpersonal trust is one of the most widely studied topics in organizational research. One notable theoretical controversy that has remained over the decades is the potential distinction between trust and distrust. The current research advances this debate by developing and validating theory-based measures of trust and distrust. We take an attitude theory approach to develop scales based on the Lewicki et al. (1998) conceptualization of trust and distrust. Across four studies utilizing a variety of work-based samples and contexts, we present evidence of internal consistency, reliability, factor structure, construct validity, and criterion-related validity. These studies support the primary theoretical assertions from Lewicki et al. that trust and distrust are distinguishable attitudes with differing nomological networks and that individuals can experience attitudinal ambivalence (i.e., the existence of both positive and negative attitudes toward the same target). Findings extend trust and distrust theory by demonstrating that competence and intent are further sub-facets of trust and distrust attitudes and that distrust in one's supervisor at work predicts incremental variance in emotional exhaustion and counterproductive work behaviors beyond trust. Ultimately, the scale presented enables future research and practice focused on disentangling trust and distrust in the workplace.

人际信任是组织研究中研究最广泛的课题之一。几十年来,一个值得注意的理论争议是信任和不信任之间的潜在区别。目前的研究通过发展和验证基于理论的信任和不信任措施来推进这场辩论。我们采用态度理论的方法来开发基于Lewicki等人(1998)的信任和不信任的概念化量表。在利用各种基于工作的样本和背景的四项研究中,我们提出了内部一致性、信度、因素结构、结构效度和标准相关效度的证据。这些研究支持了Lewicki等人的主要理论主张,即信任和不信任是具有不同法则网络的可区分态度,并且个体可以经历态度矛盾(即对同一目标存在积极和消极态度)。研究结果通过证明能力和意图是信任和不信任态度的进一步子方面来扩展信任和不信任理论,并且在工作中对上司的不信任预示着信任之外的情绪耗竭和适得其反的工作行为的增量方差。最终,提出的量表使未来的研究和实践专注于解开工作场所的信任和不信任。
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引用次数: 0
Diminished relational energy: How and when LMX ambivalence leads to leader-directed counterproductive work behavior 关系能量减弱:LMX 矛盾如何以及何时导致领导者指导下的适得其反的工作行为
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-12-29 DOI: 10.1111/apps.12598
Lixin Chen, Qingxiong Weng, Anastasiia Popelnukha, Hui Jiang, Yanfen Wang

Researchers have often examined the leader-member exchange (LMX) relationship from a univalent perspective, using a continuum from low to high exchange quality. This perspective has overlooked the possibility that employees may perceive their LMX relationships as both high and low quality (known as LMX ambivalence). In the present study, we draw on the transactional theory of stress and coping to examine how LMX ambivalence influences employees' interpersonal behaviors toward their leaders. In Study 1, a three-wave field study with 338 Chinese employees, we found that the experience of LMX ambivalence can decrease relational energy and lead to an increase in avoidance- and approach-oriented counterproductive work behaviors towards leaders (CWBs-L). Furthermore, LMX importance intensifies the negative effects of LMX ambivalence on relational energy. Study 2 employed a scenario-based method to compare the effects of ambivalent LMX relationships with positive and negative LMX relationships and provided additional evidence for our hypotheses. This research contributes to a broader understanding of behavioral responses to LMX ambivalence.

研究人员经常从单价的角度考察领导-成员交换关系,使用从低到高的交换质量连续体。这种观点忽略了这样一种可能性,即员工可能会认为他们的LMX关系既高质量又低质量(称为LMX矛盾心理)。在本研究中,我们利用压力与应对的交易理论来研究LMX矛盾心理如何影响员工对领导的人际行为。在研究1中,我们对338名中国员工进行了三波场研究,发现LMX矛盾心理经历会降低关系能量,导致回避型和方法型领导反生产行为(cwb - l)的增加。此外,LMX重要性强化了LMX矛盾心理对关系能量的负面影响。研究2采用基于场景的方法比较了矛盾LMX关系与积极和消极LMX关系的影响,并为我们的假设提供了额外的证据。本研究有助于更广泛地理解LMX矛盾心理的行为反应。
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引用次数: 0
The mixed blessing of leader mindfulness: The competing lens of dyadic affective and cognitive conflicts in investigating follower creativity 领导正念的好坏参半:调查下属创造力的双重情感和认知冲突的竞争镜头
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-12-26 DOI: 10.1111/apps.12597
Beini Liu, Scott Dust, Minya Xu, Xinyu Zhang

Social scientists and practitioners alike, so far, assume that leader mindfulness is inherently beneficial while paying limited attention to its potential drawbacks. Drawing upon social information processing theory, we contend that leader mindfulness is a mixed blessing as it relates to follower creativity. Using two multi-wave, multi-source field studies, our findings indicate a negative relationship between leader mindfulness and leader–follower dyadic affective conflict, which in turn increases follower creativity. However, leader mindfulness has a negative relationship with leader–follower dyadic cognitive conflict, resulting in decreased follower creativity. Further, perceived leaders' organizational embodiment strengthens the positive indirect effect of leader mindfulness on follower creativity through leader–follower dyadic affective conflict, whereasperceived leaders' organizational embodiment does not moderate the indirect effect through leader–follower dyadic cognitive conflict. Theoretical and practical insights regarding leader mindfulness and follower creativity are discussed.

到目前为止,社会科学家和实践者都认为,领导正念本质上是有益的,而对其潜在的缺点关注有限。根据社会信息处理理论,我们认为领导者正念是一个好坏参半的祝福,因为它涉及到追随者的创造力。通过两项多波、多源的实地研究,我们发现领导者正念与领导者-追随者二元情感冲突之间存在负相关关系,而二元情感冲突反过来又增加了追随者的创造力。然而,领导正念与领导-追随者二元认知冲突呈负相关,导致追随者创造力下降。此外,感知领导者的组织体现通过领导-追随者二元情感冲突增强了领导者正念对追随者创造力的间接正向影响,而感知领导者的组织体现没有通过领导-追随者二元认知冲突调节这种间接影响。讨论了关于领导者正念和追随者创造力的理论和实践见解。
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引用次数: 0
The double-edged sword effect of leader humor on employee thriving at work 领导幽默对员工的双刃剑效应
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-12-20 DOI: 10.1111/apps.12593
Angela J. Xu, Lei Wang, Fufu Sun

Despite the importance of leader humor in sustaining organizational effectiveness, little is known about how and when leader humor affects employee thriving, an important indicator of employee personal growth and organizational sustainable human capital. Drawing on and extending the socially embedded model of thriving at work, this study takes a balanced view and investigates the positive and negative impacts of leader humor on employee thriving. On the one hand, we propose that leader humor is related to information inadequacy, which hinders employee thriving. On the other hand, we argue that leader humor enables employees' positive affect, which enhances their level of thriving. Three-wave data collected from 268 employees working in various industries support our hypotheses. The findings show that high-quality information and affect resources exchange relationships with teammates (i.e., team–member exchange) alleviate the detrimental effect of leader humor on information adequacy but do not affect its beneficial effect on positive affect, which facilitates employee thriving as a whole. This study has practical implications on how practitioners can capitalize on leader humor and build a thriving workforce.

尽管领导者的幽默在保持组织有效性方面非常重要,但人们对领导者的幽默如何以及何时影响员工的茁壮成长却知之甚少,而员工的茁壮成长是员工个人成长和组织可持续人力资本的重要指标。本研究借鉴并扩展了 "工作中茁壮成长的社会嵌入模型",以一种平衡的视角研究了领导幽默对员工茁壮成长的积极和消极影响。一方面,我们认为领导幽默与信息不足有关,而信息不足会阻碍员工的茁壮成长。另一方面,我们认为领导者的幽默能够促进员工的积极情绪,从而提高他们的茁壮成长水平。从 268 名不同行业的员工那里收集到的三波数据支持了我们的假设。研究结果表明,与队友之间高质量的信息和情感资源交换关系(即团队成员交换关系)减轻了领导者幽默对信息充分性的不利影响,但并不影响其对积极情感的有利影响,而积极情感从整体上促进了员工的茁壮成长。这项研究对于实践者如何利用领导者的幽默来打造一支蓬勃发展的员工队伍具有现实意义。
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引用次数: 0
Synergistic or Siloed? Communicative practices in dual-earner parents' boundary navigation and implications for gendered work-family experiences 协同还是孤立?双职工父母边界导航中的交际实践及其对性别工作-家庭经验的影响
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-12-19 DOI: 10.1111/apps.12586
Jasmine Kelland, Laura Radcliffe, Grace Williams, Jo Gregory-Chialton

It is well established that in contemporary Western society, work and family (WF) are often navigated by both members of a parenting couple. However, existing understandings regarding the communicative processes by which both parents navigate, and relationally co-construct WF boundaries together, remain somewhat of a theoretical blind spot. This study provides insights into the relational communicative practices that coupled, heterosexual parents engage in when navigating WF boundaries. Our couple-level data collected during the UK Covid-19 lockdown period, in which both parents simultaneously experienced boundary disruption, explore the communicative practices or ‘tactics’ engaged in to relationally navigate boundaries in this context. Utilising a novel multi-method, qualitative approach constituting in-depth interviews and daily diaries, we extend the concept of communicative tactics put forward by Kreiner et al.. Specifically, our findings uncover new relational patterns of communicative tactics utilised for WF boundary navigation, which we term ‘synergistic’ and ‘siloed’ communicative modes. We demonstrate how the tactics of ‘expectation setting’ and ‘confronting violators’, alongside the novel communicative tactic we term ‘re-setting expectations’, can be enacted in very different ways depending upon the overarching communicative mode, thereby constituting distinct relational communicative approaches. We further demonstrate the role of (gendered) power dynamics on communicative practices revealing how such dynamics can impact upon prevailing gender (in)equality between parents. We conclude by discussing the implications of these findings for both future research and practice.

众所周知,在当代西方社会,工作和家庭(WF)通常是由父母双方共同处理的。然而,现有的关于父母双方的沟通过程的理解,以及共同构建WF边界的关系,仍然是一个理论上的盲点。这项研究提供了对异性恋父母在处理WF边界时所进行的关系交际实践的见解。我们在英国Covid-19封锁期间收集的夫妻层面数据,在此期间,父母双方同时经历了边界破坏,探索在这种情况下为关系导航边界所采取的沟通实践或“策略”。利用一种新颖的多方法、定性方法,包括深度访谈和日常日记,我们扩展了Kreiner等人提出的交际策略的概念。具体来说,我们的研究结果揭示了用于WF边界导航的交际策略的新关系模式,我们称之为“协同”和“孤立”交际模式。我们展示了“期望设定”和“面对违规者”的策略,以及我们称之为“重新设定期望”的新型交际策略,如何根据总体交际模式以截然不同的方式实施,从而构成不同的关系交际方法。我们进一步展示了(性别)权力动态在交际实践中的作用,揭示了这种动态如何影响父母之间普遍存在的性别平等。最后,我们讨论了这些发现对未来研究和实践的影响。
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引用次数: 0
The causal relation between career calling and task performance: A three-wave panel study 职业召唤与任务绩效之间的因果关系:三波面板研究
IF 4.3 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-12-13 DOI: 10.1111/apps.12594
Sophie Gerdel, Anna Dalla Rosa, Ryan Daniel Duffy, Michelangelo Vianello

Work as a calling theory predicts that perceiving and living out a calling lead to higher task performance, and empirical evidence supports the assumption that perceiving a calling is related to task performance. Yet, the longitudinal precedence between career calling and task performance has not been investigated. This study examines the temporal relationship between career calling and self-rated task performance using a three-wave longitudinal design with 285 US employees. Findings from a cross-lagged panel model analysis indicate that self-rated task performance predicts career calling more strongly than the reverse. These results suggest that self-rated task performance outcomes may drive the development of a career calling, challenging traditional assumptions. The study's implications highlight the importance of performance feedback in cultivating employees' sense of purpose and calling. Future research should explore the boundary conditions of this relationship and consider various performance metrics.

工作召唤理论预测,感知和实践召唤会导致更高的任务绩效,经验证据支持感知召唤与任务绩效相关的假设。然而,职业召唤与任务绩效之间的纵向优先级尚未被调查。本研究以285名美国员工为研究对象,采用三波纵向设计考察了职业召唤与自评任务绩效之间的时间关系。交叉滞后面板模型分析的结果表明,自评任务绩效对职业召唤的预测比对职业召唤的预测更强。这些结果表明,自评任务绩效结果可能会推动职业召唤的发展,挑战传统的假设。该研究的启示强调了绩效反馈在培养员工的使命感和使命感方面的重要性。未来的研究应该探索这种关系的边界条件,并考虑各种绩效指标。
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引用次数: 0
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