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The dark side of business model innovation 商业模式创新的阴暗面
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-07-19 DOI: 10.1111/ijmr.12309
La Ode Sabaruddin, Jillian MacBryde, Beatrice D'Ippolito

Existing literature has tended to focus on the positive benefits and outcomes of business model innovation (BMI), despite emerging evidence that BMI can also have a dark side, with negative consequences. We systematically review the existing BMI literature, articulating it around three clusters of negative consequences: those affecting the firm as an entity; those affecting the firm's stakeholders; and those that are specific or context-dependent. In a similar fashion, we identify the driving factors and circumstances leading to these negative consequences and group them into four clusters: (1) managerial choices and processes, and three underpinning circumstances that influence such choices or processes; (2) trade-offs between the new and current business models; (3) managers’ ability to manage BMI; and (4) context within which BMI is situated. The paper provides the first attempt to gather prior research on the phenomenon and thereby develop a conceptual understanding of the dark side of BMI. Furthermore, by proposing a model that explains how the dark side of BMI may occur, we inform ongoing debates on the theorization of the consequences that may derive from BMI and how these can be managed to support firms’ innovative growth, arguing how the disruptive innovation literature can only partially explain the phenomenon. Second, our model provides important foundations to further distil the complex link between BMI and performance. Finally, we suggest a number of future research avenues, accounting for different dimensions of the phenomenon.

现有文献倾向于关注商业模式创新(BMI)的积极效益和结果。为此,BMI被描述为企业保持竞争优势、促进增长和产生卓越回报的强大工具。但是,有证据表明,BMI也有负面影响。本研究探讨了BMI的阴暗面。该研究从对现有文献的主题分析开始,旨在记录负面后果的例子,确定导致负面后果的驱动因素和环境,并将其转化为类别/主题。在此之后,该研究通过涉及学者和BMI专业人士的德尔菲研究,以及提供实证例子的案例研究,填充了负面后果、驱动因素和环境。简言之,确定了三组负面后果,包括影响公司作为一个实体的负面后果;影响公司利益相关者的;以及那些特定的或上下文相关的。同样,驱动因素和环境可分为三类:管理选择和过程、内部企业环境和外部企业环境。该研究还探讨了BMI的阴暗面是如何发生的,并确定了更可能导致负面后果的驱动因素和环境。这项研究对BMI的黑暗面进行了研究,从而对其可能的理论进行了讨论,对进行BMI可能产生的后果及其管理方式进行了更细致的讨论,并为未来的研究开辟了许多新的途径,包括其调查方法,从而为文献做出了贡献。
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引用次数: 3
Putting the individual and context back into national human resource development research: A systematic review and research agenda 将个人和背景重新纳入国家人力资源开发研究:系统审查和研究议程
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-07-14 DOI: 10.1111/ijmr.12308
Thomas Garavan, Jia Wang, Ciara Nolan, Yanqing Lai, Fergal O'Brien, Colette Darcy, Gerri Matthews-Smith, Gary McLean

Conceptualization of national human resource development (NHRD) emphasizes that it is an ongoing development process of the individual that is shaped by context. However, the extant literature has focused primarily on describing and evaluating NHRD policies and interventions in different countries with limited consideration of NHRD across the lifespan and the interaction of life stage with context. Using ecological systems theory (EST) and a lifespan development perspective (LDP), we present a systematic review of the NHRD literature based on 310 sources. We identify key themes and gaps in research across the lifespan and at distinct levels of the ecological system. We build on this review to suggest future research informed by both EST and an LDP. We propose a future research agenda focused on several key areas, including: the developing individual as the primary focus of NHRD; the dynamic relationship between NHRD microsystems and how this evolves over time; the exosystem and macrosystem, which provide the context of the NHRD development experience for the individual over their lifespan; and the imperatives of directing research attention to top-down and bottom-up influences within the ecological system. We also propose three methodological innovations to address many of the questions raised by our review, drawing on national archive databases, the use of historical methods and a focus on longitudinal data analysis. Finally, we highlight the practical implications of our analysis for ecosystem and microsystem NHRD actors.

国家人力资源开发的概念化强调,这是个人不断发展的过程,受环境的影响。然而,现有文献主要侧重于描述和评估不同国家的国家人权发展政策和干预措施,对整个生命周期的国家人权发展以及生命阶段与环境的相互作用考虑有限。利用生态系统理论(EST)和生命周期发展观点(LDP),我们基于310个来源对NHRD文献进行了系统回顾。我们在整个生命周期和生态系统的不同水平上确定研究的关键主题和差距。我们在此综述的基础上,建议未来的研究同时采用EST和LDP。我们建议未来的研究议程侧重于几个关键领域,包括:发展中的个人作为国家人权发展的主要焦点;NHRD微系统之间的动态关系以及这种关系如何随时间演变;外系统和宏观系统,为个人提供其一生中人类发展经验的背景;以及将研究重点放在生态系统内自上而下和自下而上的影响上的必要性。我们还提出了三种方法创新,以解决我们的审查中提出的许多问题,利用国家档案数据库,使用历史方法和关注纵向数据分析。最后,我们强调了我们的分析对生态系统和微系统NHRD行为者的实际意义。
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引用次数: 2
The attention-based view: Review and conceptual extension towards situated attention 注意基础观:对情境注意的回顾与概念延伸
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-07-06 DOI: 10.1111/ijmr.12306
Christoph Brielmaier, Martin Friesl

Over two decades ago, William Ocasio introduced the attention-based view (ABV) of the firm with a powerful argument: firm-level behaviour is the result of the situated distribution and allocation of managerial attention, embedded in broader organizational structures and the environmental context. ABV-based research has received substantial and increasing scholarly attention, resulting in a complex and incoherent body of research. In order to address this issue, this paper takes stock of extant research on the ABV and consolidates key debates. Based on a systematic review of 173 articles, we synthesize existing research into a unifying framework. Drawing on this framework, we propose situated attention as a central theme for future research. We elaborate on four situational factors (materiality, social dynamics, temporality and what we call framing of the strategic setting), which may influence how actors’ attention is situated in the particular context.

二十多年前,威廉·奥卡西奥(William Ocasio)提出了一个强有力的论点:公司层面的行为是管理注意力的位置分布和分配的结果,嵌入在更广泛的组织结构和环境背景中。基于abv的研究已经得到了大量的和越来越多的学术关注,导致了一个复杂和不连贯的研究体系。为了解决这一问题,本文对ABV的现有研究进行了总结,并对关键争论进行了整理。在系统回顾173篇论文的基础上,我们将现有的研究综合成一个统一的框架。基于这一框架,我们建议将情境关注作为未来研究的中心主题。我们详细阐述了四种情境因素(物质性、社会动态、时间性和我们所谓的战略环境框架),它们可能会影响行动者在特定情境下的注意力。
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引用次数: 12
Acknowledging the Contribution of Reviewers 承认审稿人的贡献
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-07-03 DOI: 10.1111/ijmr.12307
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引用次数: 0
The panopticon, an emblematic concept in management and organization studies: Heaven or hell? 全景,管理和组织研究中的一个象征性概念:天堂还是地狱?
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-06-24 DOI: 10.1111/ijmr.12305
Aurélie Leclercq-Vandelannoitte

The well-known metaphor of ‘panopticon’, derived from Bentham's project and popularized by Foucault, has long informed scholarly conversations in management and organization studies (MOS). Herein, we question the power of this emblematic metaphor. Through an in-depth literature review specifying its form, principle and goal, coupled to an investigation of Bentham's original writings, we identify two readings of the panopticon. First, we disentangle the uses of this concept in MOS literature and highlight a rather uniform and negative interpretation of the panopticon as a mechanism of social control and surveillance (first reading). Beyond this dominant interpretation, we contend that the panopticon is a richer concept than MOS literature acknowledges. Going back to Bentham's initial project, entailing not only one but plural types of panopticons, we propose a more comprehensive conceptualization of the panopticon (second reading) as: (1) a rewarding functional dispositive based on freedom and autonomy (form); (2) relying on information sharing, transparency and visibility (principle); and (3) striving for harmony and efficiency as ultimate ends (goal). In doing so, we generate a new way of seeing the panopticon in MOS research. We also reveal an inherent tension between both readings, interpreted as dystopia and utopia, and show that their combination allows grasping the ambivalence of panopticism in practice in ways that can inform further research on liberal management. As a practice of freedom, panopticism in practice might indeed turn into an instrument furthering control. To conclude, we highlight some analytical paths to help MOS scholars disentangle such ambivalence.

众所周知的“圆形监狱”的比喻,源于边沁的项目,并由福柯推广,长期以来一直影响着管理和组织研究(MOS)的学术对话。在此,我们质疑这种象征性隐喻的力量。通过深入的文献回顾,明确其形式、原则和目标,再加上对边沁原创作品的调查,我们确定了对圆形监狱的两种解读。首先,我们梳理了这一概念在MOS文献中的应用,并强调了对圆形监狱作为社会控制和监视机制的一种相当统一和消极的解释(一读)。除了这种主要的解释,我们认为圆形监狱是一个比MOS文献所承认的更丰富的概念。回到边沁最初的构想,不仅需要一种而是多种类型的全景监狱,我们提出了一个更全面的全景监狱概念化(二读):(1)基于自由和自治(形式)的有益的功能处置;(2)依靠信息共享、透明和可见(原则);(3)以追求和谐与效率为最终目标。在此过程中,我们产生了一种新的方式来看待MOS研究中的全景监狱。我们还揭示了两种解读之间的内在张力,被解释为反乌托邦和乌托邦,并表明它们的结合允许在实践中以可以为自由管理的进一步研究提供信息的方式把握全景主义的矛盾心理。作为一种自由的实践,全景主义在实践中确实可能变成一种进一步控制的工具。最后,我们强调了一些分析路径,以帮助MOS学者解开这种矛盾。
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引用次数: 0
The evolution of employee engagement: Towards a social and contextual construct for balancing individual performance and wellbeing dynamically 员工敬业度的演变:动态平衡个人绩效和幸福感的社会和情境结构
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-06-11 DOI: 10.1111/ijmr.12304
Gabriele Boccoli, Luca Gastaldi, Mariano Corso

Research demonstrates that high Employee Engagement (EE) sustains job satisfaction and performance among staff. This literature review analyses the evolution of EE, highlighting the theoretical frameworks used to explain the concept, the measurement scales adopted by researchers and the principal antecedents and outcomes relating to EE that have been progressively considered along the way. Three main findings emerge from the analysis. First, we highlight the social and relational nature of EE, providing a more sociological interpretation of this phenomenon. Second, we underscore the fact that EE is dynamic, and when combined with modern digital technologies, it can be studied through innovative approaches. Third, we discuss how EE could be a fundamental ingredient in shifting towards a human centred approach through which balancing individuals’ wellbeing and performance. We discuss the implications of these findings, highlighting the necessity to rethink EE in relation to the new normal ushered in by Covid-19, and the increasing role of hybrid working.

研究表明,高员工敬业度(EE)可以维持员工的工作满意度和绩效。这篇文献综述分析了EE的演变,强调了用于解释这一概念的理论框架、研究人员采用的测量量表以及与EE相关的主要前因和结果,这些前因和成果在这一过程中被逐步考虑。分析得出三个主要结论。首先,我们强调了EE的社会性和关系性,为这一现象提供了更具社会学意义的解释。其次,我们强调EE是动态的,当与现代数字技术相结合时,可以通过创新的方法对其进行研究。第三,我们讨论了EE如何成为向以人为本的方法转变的基本要素,通过这种方法来平衡个人的幸福感和表现。我们讨论了这些发现的影响,强调了重新思考EE与新冠肺炎带来的新常态以及混合工作日益增加的作用的必要性。
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引用次数: 0
Critical research and entrepreneurship: A cross-disciplinary conceptual typology 批判性研究与创业:一个跨学科的概念类型学
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-06-04 DOI: 10.1111/ijmr.12298
Pascal Dey, Denise Fletcher, Karen Verduijn

Critical perspectives of entrepreneurship have gained increasing traction over the last two decades. The transformative potential of critical research resides in challenging some of entrepreneurship research's epistemological, ontological and theoretical assumptions, with a view to offering a range of alternatives. Critical research in entrepreneurship has remained fragmented, however, due to its heterogeneous theoretical lineages and compartmentalized and niche interests. Addressing this situation, our objective is to intensify the space of critique in entrepreneurship research by offering a theoretically informed typology that delineates different manifestations of ‘criticalness’. Our overarching contribution is to advance a typology distinguishing four ideal types of critical entrepreneurship research based on evaluative emphases (referred to as ‘valence’) and the meta-theoretical assumptions informing its critical operation (called ‘paradigmatic orientation’). By demonstrating the variegated political, ethical and ideological interests and preoccupations that critical studies serve within different management sub-disciplines, the typology provides a conceptual vocabulary for making sense of and synthesizing critical perspectives across scholarly boundaries. Also, it helps to reposition understandings of critique as gestures of negativity by stimulating a greater appreciation of the generative potential of critique and the theoretical and philosophical possibilities that this can bring to our scholarly community.

在过去的二十年里,对企业家精神的批判性观点获得了越来越多的关注。批判性研究的变革潜力在于挑战一些创业研究的认识论、本体论和理论假设,以期提供一系列替代方案。然而,由于其异质的理论谱系和划分的和利基的兴趣,对创业的批判性研究仍然是碎片化的。针对这种情况,我们的目标是通过提供一种描述“批判性”不同表现形式的理论信息类型学来加强创业研究中的批判空间。我们的主要贡献是提出了一种类型学,区分了基于评估重点(称为“价态”)和元理论假设(称为“范式取向”)的批判性创业研究的四种理想类型。通过展示批判研究在不同管理子学科中服务的各种政治、伦理和意识形态利益和关注,类型学提供了一个概念性词汇,用于理解和综合跨越学术界限的批判观点。此外,它有助于通过激发对批判的生成潜力以及理论和哲学可能性的更大的欣赏,将批判的理解重新定位为消极的姿态,这可以给我们的学术界带来好处。
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引用次数: 2
Institutional theory-based research on corporate social responsibility: Bringing values back in 基于制度理论的企业社会责任研究:价值观回归
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-05-19 DOI: 10.1111/ijmr.12299
David Risi, Laurence Vigneau, Stephan Bohn, Christopher Wickert

Research applying institutional theory to corporate social responsibility (CSR) has experienced remarkable momentum. Institutional theory-based CSR research illustrates the role of values in guiding both agentic choices for CSR and the influence of institutional structures on CSR agency. Although values have been explored in this literature, systematic studies of values that seek to gain insights into the mutual relationship between agentic choices and structures are lacking. Such insights are crucial for exploring whether and how CSR is enabled or constrained. We thus ask two interrelated questions: (1) What is the role of values in institutional theory-based CSR research? (2) How and along which avenues should future institutional theory-based CSR research that focuses on values be mobilised? Based on our analysis of this line of literature from 1989 until 2021, first, we take stock of established institutional theory perspectives on CSR and disentangle what role values have played in this literature. Second, we outline how to mobilise values in future institutional CSR research based on four promising but under-investigated areas. From our literature analysis, two central functions emerge (which we label ‘bridging’ and ‘referencing’) that values can perform in the institutional analysis of CSR. Based on these two functions, our values-focused framework will help scholars examine the moral foundations that inform business–society interactions as well as understand how companies can responsibly manage those interactions with societal stakeholders.

将制度理论应用于企业社会责任的研究势头显著。基于制度理论的企业社会责任研究说明了价值观在指导企业社会责任主体选择中的作用,以及制度结构对企业社会责任代理的影响。尽管在这些文献中已经探索了价值观,但缺乏对价值观的系统研究,这些研究试图深入了解主体选择和结构之间的相互关系。这些见解对于探索企业社会责任是否以及如何被启用或约束至关重要。因此,我们提出了两个相互关联的问题:(1)价值观在基于制度理论的企业社会责任研究中的作用是什么?(2) 未来基于制度理论的企业社会责任研究应如何以及沿着哪些途径进行,重点关注价值观?基于我们对1989年至2021年这一系列文献的分析,首先,我们评估了关于企业社会责任的既定制度理论视角,并理清了价值观在这些文献中扮演的角色。其次,我们基于四个有前景但调查不足的领域,概述了如何在未来的机构社会责任研究中调动价值观。从我们的文献分析来看,价值观可以在企业社会责任的制度分析中发挥两个核心功能(我们称之为“桥接”和“参考”)。基于这两个功能,我们以价值观为中心的框架将帮助学者研究商业与社会互动的道德基础,并了解公司如何负责任地管理与社会利益相关者的互动。
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引用次数: 18
Bringing together the whats and hows in the service innovation literature: An integrative framework 将服务创新文献中的“是什么”和“如何做”汇集在一起:一个综合框架
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-04-25 DOI: 10.1111/ijmr.12297
Seidali Kurtmollaiev, Per Egil Pedersen

The concept of service has gone through both evolutionary and revolutionary changes, but this has had little effect on the way reviews portray service innovation research. Our paper is the first to investigate whether and how different conceptualizations of service influence the formation of perspectives on studying and practicing service innovation. Combining an exploratory content analysis with a thorough examination of 886 articles on service innovation published from 1981 to 2019, we suggest a novel integrative framework for the multiple perspectives on service innovation. We outline new service development, service engineering, service infusion, service design, service reconfiguration and service integration as autonomous, yet interconnected, perspectives, each with its own research focus, logic and vocabulary. This integrative framework can assist with defining research questions and designing innovation studies, as well as selecting approaches to managing innovation. We also argue that the main obstacles to the progress of service innovation research are lexical cross-contamination, parallelism in approaches, the gravity of the new service development perspective and the legacy of new product development. To overcome these challenges, we encourage a more distinct pluralism of perspectives and demonstrate possibilities for meaningful conversations across them.

服务的概念经历了进化和革命性的变化,但这对评论描述服务创新研究的方式几乎没有影响。本文首次探讨了不同的服务概念是否以及如何影响服务创新研究和实践视角的形成。通过探索性内容分析和对1981 - 2019年发表的886篇服务创新论文的深入分析,我们提出了一个新的服务创新多视角整合框架。我们将新服务开发、服务工程、服务注入、服务设计、服务重新配置和服务集成作为自主但相互关联的观点,每个观点都有自己的研究重点、逻辑和词汇。这个综合框架可以帮助定义研究问题和设计创新研究,以及选择管理创新的方法。我们还认为,服务创新研究进展的主要障碍是词汇交叉污染、方法的并行性、新服务开发视角的严重性以及新产品开发的遗留问题。为了克服这些挑战,我们鼓励更鲜明的多元化观点,并展示在这些观点之间进行有意义对话的可能性。
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引用次数: 0
Mindfulness: Unpacking its three shades and illuminating integrative ways to understand the construct 正念:揭开它的三个阴影,并阐明理解它的综合方法
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2022-04-22 DOI: 10.1111/ijmr.12296
Carole Daniel, Isabelle Walsh, Jessica Mesmer-Magnus

Over time mindfulness research and practice has taken on diverse basic assumptions and theoretical traditions, and the pseudo-scientific use of the term has become more prevalent. Given the ubiquitousness of both personal and professional applications of mindfulness, the need for a thorough understanding of its theoretical cornerstones is necessary. In this review, we use bibliometric techniques to uncover the field's intellectual roots (Study 1), and document bibliographic coupling analysis to illuminate current research avenues across management disciplines (Study 2). Our bibliometric process covers 48 references for co-citation and 238 articles for bibliographic coupling analyses, respectively, published between 2012 and 2020. Co-citation analysis reveals a shift of focus from the past two historical mindfulness schools of thought (Eastern and Western) to a novel intellectual structure of the mindfulness field articulated around three distinct yet overlapping research streams. We propose integrative ways to advance mindfulness research by unpacking mindfulness processes, dimensions and development, arguing that the integration of these three main foci is necessary to advance understanding of mindfulness. Bibliometric coupling analysis identifies eight management-related mindfulness research themes. We discuss the extent to which these eight themes have comparably explored the three foci (mindfulness processes, dimensions and development) highlighted in our model. Lastly, we use our theory-driven review to draw on under-developed areas of research, identifying profitable directions for future research on mindfulness in the workplace and beyond.

随着时间的推移,正念研究和实践已经采用了不同的基本假设和理论传统,对这个术语的伪科学使用也变得越来越普遍。鉴于正念的个人和专业应用无处不在,对其理论基础的全面理解是必要的。在这篇综述中,我们使用文献计量学技术来揭示该领域的知识根源(研究1),并使用文献书目耦合分析来阐明当前跨管理学科的研究途径(研究2)。我们的文献计量学过程涵盖了2012年至2020年间发表的48篇共被引参考文献和238篇文献书目耦合分析文章。共引分析揭示了一个焦点的转移,从过去的两个历史的正念思想流派(东方和西方)到一个新的正念领域的知识结构,围绕着三个不同但重叠的研究流。我们提出了通过解析正念过程、维度和发展来推进正念研究的综合方法,认为这三个主要焦点的整合对于促进对正念的理解是必要的。文献计量耦合分析确定了八个与管理相关的正念研究主题。我们讨论了这八个主题在多大程度上比较地探索了我们模型中突出的三个焦点(正念过程、维度和发展)。最后,我们利用理论驱动的回顾来借鉴欠发达的研究领域,为未来工作场所内外的正念研究确定有益的方向。
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引用次数: 0
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International Journal of Management Reviews
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