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Relational dynamics in information technology outsourcing: An integrative review and future research directions 信息技术外包中的关系动力学:综述与未来研究方向
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-07-04 DOI: 10.1111/ijmr.12347
Elvis Ngah, Brian Tjemkes, Henri Dekker

This paper reviews the literature on relational dynamics in information technology outsourcing (ITO) relationships, a type of interorganizational relationship (IOR) between client and vendor firms that can vary considerably in complexity. While relational dynamics are understood to reflect changes in an IOR ex-post contract which can substantially influence relationship performance and development, prior IOR research is limited in its conceptualization. The extensive ITO literature offers fertile ground for exploring this limitation but has advanced different conceptualizations and is fragmented in empirical findings, which warrants a systematic assessment. We conduct an integrative review of 127 peer-reviewed empirical studies to enhance our understanding of the constituents of relational dynamics. The findings reveal that relational dynamics involve the occurrence and management of tensions within and across four relationship development stages (transactional, strategic, transformational, and termination). For each stage and between stages, we identify the main tension, the firms’ strategies to manage the tension, and the outcomes. Based on these findings, we develop an integrative framework that offers a comprehensive and multifaceted conceptualization of relational dynamics, revealing that as ITO arrangements progress (or regress), partner firms are confronted with structural and transitional tensions inherent in relationship stability and instability. Based on this framework, we offer future directions for developing a more comprehensive understanding of relational dynamics in ITO and, more broadly, IORs.

本文回顾了有关信息技术外包(ITO)关系中的关系动力学的文献,信息技术外包是客户与供应商之间的一种组织间关系(IOR),其复杂程度可能相差很大。据了解,关系动态反映了 IOR 事后合同中的变化,这些变化会对关系的绩效和发展产生重大影响,但之前的 IOR 研究在概念化方面还很有限。大量的 ITO 文献为探讨这一局限性提供了肥沃的土壤,但这些文献提出了不同的概念,而且在实证研究结果方面也比较零散,因此需要进行系统的评估。我们对 127 项经同行评审的实证研究进行了综合评述,以加深我们对关系动力学组成要素的理解。研究结果表明,关系动力学涉及四个关系发展阶段(交易型、战略型、转化型和终止型)内部和之间紧张关系的发生和管理。对于每个阶段以及各阶段之间,我们确定了主要的紧张关系、企业管理紧张关系的策略以及结果。基于这些发现,我们建立了一个综合框架,对关系动态进行了全面和多方面的概念化,揭示了随着 ITO 安排的进展(或倒退),合作伙伴企业面临着关系稳定和不稳定所固有的结构性和过渡性紧张关系。基于这一框架,我们提出了未来的发展方向,以便更全面地理解 ITO 以及更广泛的 IOR 中的关系动态。
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引用次数: 0
Acknowledging the Contribution of Reviewers 认可评审员的贡献
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-07-02 DOI: 10.1111/ijmr.12342
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引用次数: 0
Traduttore, traditore? Gains and losses from the translation of the economies of worth Traduttore, traditore ?价值经济换算的损益
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-06-22 DOI: 10.1111/ijmr.12344
Alfredo Grattarola, Jean-Pascal Gond, Stefan Haefliger

The economies of worth, a theory of moral cognition and coordination by sociologist Luc Boltanski and economist Laurent Thévenot, are increasingly used in organization and management studies. We critically review a broad selection of this literature to assess what has been gained from the interdisciplinary translations of the original theory. We identify in the literature multiple patterns that contribute from different angles to a consistent set of concepts for research at the intersection of organizations, socio-technological change, and morality. We also indicate theoretical and methodological developments that would further enrich these gains.

价值经济是社会学家吕克-博尔坦斯基(Luc Boltanski)和经济学家劳伦特-泰维诺(Laurent Thévenot)提出的道德认知和协调理论,越来越多地被用于组织和管理研究。我们对这些文献中的大量内容进行了批判性的回顾,以评估从原始理论的跨学科翻译中获得了什么。我们从文献中发现了多种模式,这些模式从不同角度为组织、社会技术变革和道德的交叉研究提供了一套一致的概念。我们还指出了可进一步丰富这些成果的理论和方法发展。
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引用次数: 0
A paradox-constitutive perspective of organizational gossip 组织流言的悖论构成视角
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-06-20 DOI: 10.1111/ijmr.12345
James Greenslade-Yeats, Helena Cooper-Thomas, Patricia D. Corner, Rachel Morrison

We review cross-disciplinary research on gossip and integrate it with two streams of theoretical scholarship: paradox theory and the communicative constitution of organization (CCO) perspective. In doing so, we develop what we label a paradox-constitutive perspective of organizational gossip. Our perspective holds that gossip does not merely reflect or reveal organizational paradoxes but contributes to constituting them. Drawing on an extensive narrative literature review (N = 184), we conceptualize organizational gossip as a socially constructed category of interpersonal communication that, paradoxically, is regarded as both an exceptionally reliable and exceptionally unreliable source of social information. In turn, we illustrate how this contradictory view of gossip engenders paradoxical tensions when gossip surfaces in organizational life, and we illuminate two specific tensions to which gossip contributes: resistance-authority tensions and inclusion-exclusion tensions. Our work has important implications for research on organizational gossip, paradox, and communication and suggests intriguing directions for future investigations.

我们回顾了有关流言蜚语的跨学科研究,并将其与悖论理论和组织交流构成(CCO)视角这两种理论学术流派进行了整合。在此过程中,我们提出了我们称之为 "组织流言的悖论构成视角 "的观点。我们的观点认为,流言蜚语不仅反映或揭示了组织悖论,而且有助于组织悖论的形成。通过广泛的叙事文献回顾(N = 184),我们将组织流言概念化为一种社会建构的人际沟通类别,矛盾的是,它既被视为异常可靠的社会信息来源,也被视为异常不可靠的社会信息来源。进而,我们说明了当流言蜚语出现在组织生活中时,这种矛盾的观点是如何产生矛盾的紧张关系的,并阐明了流言蜚语导致的两种具体紧张关系:抵制-权威紧张关系和包容-排斥紧张关系。我们的研究对组织流言、悖论和沟通的研究具有重要意义,并为未来的研究提出了令人感兴趣的方向。
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引用次数: 0
The relationship between enterprise risk management and managerial judgement in decision-making: A systematic literature review 企业风险管理与管理层决策判断的关系:系统文献综述
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-05-09 DOI: 10.1111/ijmr.12337
Jason Crawford, Mirna Jabbour

Enterprise risk management (ERM) promises to improve decision-making and help organizations avoid wicked problems. Consequently, risk artefacts may play a significant role in managers’ decision-making processes, but little is known about the relationship between ERM and managerial judgement in decision-making (MJDM). The purpose of this paper is to present a systematic literature review of ERM, thereby filling this knowledge gap and providing an evidence-based foundation for improving practice and advancing knowledge and theory development. Based on an analysis and synthesis of 33 articles published between 2009 and 2021, we identify four contextual, five technical, three social and five cognitive factors that interact with MJDM. We find that regulation and corporate governance, ERM artefact design reconfiguration and use, social capital interactions and spaces and perceptions have the most support. We distinguish between three different modes of judgement: risk measurement, risk envisionment and risk qualculation. We find that risk qualculation, which employs quantitative and qualitative data and social interpretations of risks and uncertainties, is more likely to be useful in managerial decision-making, particularly when attempting to address wicked problems. We also find that human cognition significantly impacts ERM design, implementation and use, and how those change over time. This paper also develops a new narrative and conceptualization of the relationship between ERM and MJDM, which is presented in an integrative framework. Finally, we encourage researchers to adopt cognitive theories and related concepts that are better suited for examining the ERM–MJDM relationship and to take a cognitive turn in future ERM research.

企业风险管理(ERM)承诺改善决策,帮助组织避免恶性问题。因此,风险假象可能在管理者的决策过程中发挥着重要作用,但人们对企业风险管理与决策中的管理判断之间的关系知之甚少。本文的目的是对ERM进行系统的文献综述,从而填补这一知识空白,为改进实践、推进知识和理论发展提供循证基础。基于对2009年至2021年间发表的33篇文章的分析和综合,我们确定了与MJDM相互作用的四个情境因素、五个技术因素、三个社会因素和五个认知因素。我们发现,监管和公司治理、ERM人工制品设计的重新配置和使用、社会资本互动以及空间和感知得到了最大的支持。我们区分了三种不同的判断模式:风险测量、风险设想和风险评估。我们发现,风险评估采用了定量和定性数据以及对风险和不确定性的社会解释,在管理决策中更有可能有用,尤其是在试图解决邪恶问题时。我们还发现,人类的认知显著影响ERM的设计、实施和使用,以及这些因素如何随着时间的推移而变化。本文还对ERM和MJDM之间的关系进行了新的叙述和概念化,这是在一个综合框架中提出的。最后,我们鼓励研究人员
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引用次数: 0
Learning by exporting: A system-based review and research agenda 通过输出学习:基于系统的审查和研究议程
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-04-07 DOI: 10.1111/ijmr.12336
Joan Freixanet, Ryan Federo

Over the past four decades, flourishing empirical research has attempted to establish the mechanisms and conditions underpinning improvements in exporters’ innovation and productivity via the learning-by-exporting (LBE) effect, and the domain has gained legitimacy and empirical credibility. However, the literature's findings are largely fragmented and require systematic review and analysis to draw definitive conclusions on the factors that influence the subsequent realization of learning from exporting. To fill this void, we critically examine the extant LBE research for the period 1984–2021. We systematically review 167 articles to develop a system-based taxonomy and conceptual model of LBE, which comprises five major components: system outputs (productivity and innovation), inputs (e.g., institutional factors and resources), firm-level capabilities (e.g., absorptive capacity and innovation persistence), managerial characteristics (e.g., entrepreneurship skills) and internationalization strategies. In doing so, we uncover paradoxical tensions within the system brought about by the conflicting roles of some components of the LBE system, such as firm-, industry- and country-level technological capabilities. Our review also reveals research gaps that open relevant opportunities for further research and conclusions that hold novel implications for managers and policymakers.

在过去的40年里,大量实证研究试图通过出口学习(LBE)效应建立出口商创新和生产率提高的机制和条件,该领域已获得合法性和实证可信度。然而,文献的发现在很大程度上是碎片化的,需要系统的审查和分析,以得出明确的结论,影响从出口中学习的后续实现的因素。为了填补这一空白,我们对1984-2021年期间现有的LBE研究进行了批判性研究。我们系统地回顾了167篇文章,建立了基于系统的LBE分类和概念模型,其中包括五个主要组成部分:系统产出(生产力和创新)、投入(如制度因素和资源)、企业层面的能力(如吸收能力和创新持久性)、管理特征(如创业技能)和国际化战略。在这样做的过程中,我们揭示了由LBE系统的一些组成部分(如企业、行业和国家层面的技术能力)的冲突角色所带来的系统内矛盾的紧张关系。我们的回顾还揭示了研究差距,为进一步的研究和结论提供了相关的机会,这些结论对管理者和决策者具有新的意义。
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引用次数: 2
Using review articles to address societal grand challenges 利用评论文章应对社会重大挑战
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-04-02 DOI: 10.1111/ijmr.12335
Sven Kunisch, Dodo zu Knyphausen-Aufsess, Hari Bapuji, Herman Aguinis, Tima Bansal, Anne S. Tsui, Jonathan Pinto

We introduce a special issue of International Journal of Management Reviews that demonstrates how to use review articles to address societal grand challenges—complex, large-scale issues facing humankind, such as climate change, inequality and poverty. First, we argue that review articles possess unique features that make them particularly useful for addressing societal grand challenges. Second, we discuss three distinct but related roles of review articles in addressing societal grand challenges: (1) advancing theoretical knowledge; (2) advancing methodological knowledge; and (3) advancing practical knowledge. We conclude by providing future directions to enhance contributions of review articles for addressing societal grand challenges further by: (a) spanning disciplinary boundaries; (b) engaging practitioners; and (c) using alternative review approaches.

我们将推出《国际管理评论杂志》特刊,展示如何利用评论文章来应对社会的重大挑战——人类面临的复杂、大规模的问题,如气候变化、不平等和贫困。首先,我们认为评论文章具有独特的特点,这使得它们对应对社会重大挑战特别有用。其次,我们讨论了评论文章在应对社会大挑战方面的三个不同但相关的作用:(1)推进理论知识;(2) 推进方法论知识;(3)提高实践知识。最后,我们提供了未来的方向,通过以下方式进一步提高评论文章对应对社会重大挑战的贡献:(a)跨越学科界限;(b) 参与从业者;以及(c)使用替代审查方法。
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引用次数: 6
Innovative conceptual contributions—Raising the game for theory-driven reviews 创新的概念贡献-提高游戏理论驱动的评论
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-03-15 DOI: 10.1111/ijmr.12333
Joaquin Alegre, Jamie Callahan, Marian Iszatt-White
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引用次数: 2
The dark side of leadership: A systematic review of creativity and innovation 领导力的黑暗面:对创造力和创新的系统回顾
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-03-11 DOI: 10.1111/ijmr.12334
Vahid Mehraein, Francesca Visintin, Daniel Pittino

It is believed that workplace creativity and innovation are fostered by positive leader behaviors and positive workplace relationships and hindered by the opposite. However, some challenge this view and argue that creativity and innovation can also be fostered when employees experience what is increasingly referred to as “the dark side of leadership”. Research in this area is sparse, contradictory, and overly confusing. We provide a comprehensive systematic review of 106 empirical studies on this topic. We review research on a broad range of constructs, including abusive supervision, authoritarian leadership, narcissistic leadership, and close monitoring. As might be expected, a larger number of the articles reviewed found a negative relationship, but there are important discrepancies and details. Our review reports the main effects, summarizes the results of the mediating and moderating variables, and highlights methodological shortcomings of the previous literature. On this basis, several recommendations are made to advance this field of research.

人们认为,积极的领导行为和积极的职场关系会促进工作场所的创造力和创新,反之则会阻碍创造力和创新。然而,一些人对这一观点提出了质疑,他们认为,当员工经历了越来越多被称为“领导的阴暗面”时,创造力和创新也可以得到培养。这方面的研究很少,相互矛盾,而且过于混乱。我们对106项关于这一主题的实证研究进行了全面的系统回顾。我们回顾了关于滥用监督、专制领导、自恋领导和密切监督等广泛概念的研究。正如人们所预料的那样,大部分被审查的文章都发现了负相关关系,但其中存在重要的差异和细节。我们的综述报告了主要效应,总结了中介变量和调节变量的结果,并强调了以前文献方法上的缺点。在此基础上,提出了若干建议,以促进这一领域的研究。
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引用次数: 0
Examining the Ability, Motivation and Opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions 人力资源管理研究中的能力、动机和机会(AMO)框架:概念化、测量和相互作用
IF 8.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-03-09 DOI: 10.1111/ijmr.12332
Anna Bos-Nehles, Keith Townsend, Kenneth Cafferkey, Jordi Trullen

Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of clarity about the conceptualisation and measurement of AMO variables, (b) the construction of AMO articles that do not distinguish between AMO differences and AMO-enhancing HRM practices and fail to integrate them, (c) a lack of understanding about how AMO variables at the individual and organizational levels interact to generate individual and organizational performance, and (d) a lack of consideration of the process (mediators and moderators) through which AMO generates performance gains. Based on the analysis of 104 quantitative HRM articles published between 1997 and 2022, this study helps to draw clearer distinctions among AMO variables and levels of analysis. The review of the empirical literature shows that there is excessive heterogeneity with regard to the conceptualization and utilisation of AMO variables, which in turn leads to scale proliferation. We find that research on AMO-enhancing HRM practices and AMO differences is rarely combined and tends to be tested at a single level rather than more logical cross-level effects between AMO-enhancing HRM practices, AMO differences and performance. We also found that whereas Ability and Motivation differences mediate the relationship between AMO-enhancing HRM practices and performance, opportunity appears to be a boundary condition in the relationship between Ability and Motivation with performance outcomes. The paper concludes with relevant avenues for future AMO research suggested for the field of HRM.

尽管能力、动机、机会(AMO)框架在人力资源管理(HRM)领域越来越受欢迎,但AMO研究正处于理论和实证发展的十字路口。这是由于(a)AMO变量的概念化和测量缺乏明确性,(b)AMO文章的构建没有区分AMO的差异和AMO增强的人力资源管理实践,也没有将它们整合在一起,(c)对个人和组织层面的AMO变量如何相互作用以产生个人和组织绩效缺乏了解,以及(d)缺乏对AMO产生绩效收益的过程(中介和调节者)的考虑。基于对1997年至2022年间发表的104篇定量人力资源管理文章的分析,本研究有助于更清楚地区分AMO变量和分析水平。对实证文献的回顾表明,AMO变量的概念化和利用存在过度的异质性,这反过来又导致了规模的激增。我们发现,关于AMO强化人力资源管理实践和AMO差异的研究很少结合在一起,而且往往在单一层面上进行测试,而不是在AMO强化的人力资源管理做法、AMO差异和绩效之间进行更合乎逻辑的跨层面影响
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引用次数: 8
期刊
International Journal of Management Reviews
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