International Journal of Management Reviews最新文献

The well-known metaphor of ‘panopticon’, derived from Bentham's project and popularized by Foucault, has long informed scholarly conversations in management and organization studies (MOS). Herein, we question the power of this emblematic metaphor. Through an in-depth literature review specifying its form, principle and goal, coupled to an investigation of Bentham's original writings, we identify two readings of the panopticon. First, we disentangle the uses of this concept in MOS literature and highlight a rather uniform and negative interpretation of the panopticon as a mechanism of social control and surveillance (first reading). Beyond this dominant interpretation, we contend that the panopticon is a richer concept than MOS literature acknowledges. Going back to Bentham's initial project, entailing not only one but plural types of panopticons, we propose a more comprehensive conceptualization of the panopticon (second reading) as: (1) a rewarding functional dispositive based on freedom and autonomy (form); (2) relying on information sharing, transparency and visibility (principle); and (3) striving for harmony and efficiency as ultimate ends (goal). In doing so, we generate a new way of seeing the panopticon in MOS research. We also reveal an inherent tension between both readings, interpreted as dystopia and utopia, and show that their combination allows grasping the ambivalence of panopticism in practice in ways that can inform further research on liberal management. As a practice of freedom, panopticism in practice might indeed turn into an instrument furthering control. To conclude, we highlight some analytical paths to help MOS scholars disentangle such ambivalence.

Research demonstrates that high Employee Engagement (EE) sustains job satisfaction and performance among staff. This literature review analyses the evolution of EE, highlighting the theoretical frameworks used to explain the concept, the measurement scales adopted by researchers and the principal antecedents and outcomes relating to EE that have been progressively considered along the way. Three main findings emerge from the analysis. First, we highlight the social and relational nature of EE, providing a more sociological interpretation of this phenomenon. Second, we underscore the fact that EE is dynamic, and when combined with modern digital technologies, it can be studied through innovative approaches. Third, we discuss how EE could be a fundamental ingredient in shifting towards a human centred approach through which balancing individuals’ wellbeing and performance. We discuss the implications of these findings, highlighting the necessity to rethink EE in relation to the new normal ushered in by Covid-19, and the increasing role of hybrid working.

Critical perspectives of entrepreneurship have gained increasing traction over the last two decades. The transformative potential of critical research resides in challenging some of entrepreneurship research's epistemological, ontological and theoretical assumptions, with a view to offering a range of alternatives. Critical research in entrepreneurship has remained fragmented, however, due to its heterogeneous theoretical lineages and compartmentalized and niche interests. Addressing this situation, our objective is to intensify the space of critique in entrepreneurship research by offering a theoretically informed typology that delineates different manifestations of ‘criticalness’. Our overarching contribution is to advance a typology distinguishing four ideal types of critical entrepreneurship research based on evaluative emphases (referred to as ‘valence’) and the meta-theoretical assumptions informing its critical operation (called ‘paradigmatic orientation’). By demonstrating the variegated political, ethical and ideological interests and preoccupations that critical studies serve within different management sub-disciplines, the typology provides a conceptual vocabulary for making sense of and synthesizing critical perspectives across scholarly boundaries. Also, it helps to reposition understandings of critique as gestures of negativity by stimulating a greater appreciation of the generative potential of critique and the theoretical and philosophical possibilities that this can bring to our scholarly community.

Research applying institutional theory to corporate social responsibility (CSR) has experienced remarkable momentum. Institutional theory-based CSR research illustrates the role of values in guiding both agentic choices for CSR and the influence of institutional structures on CSR agency. Although values have been explored in this literature, systematic studies of values that seek to gain insights into the mutual relationship between agentic choices and structures are lacking. Such insights are crucial for exploring whether and how CSR is enabled or constrained. We thus ask two interrelated questions: (1) What is the role of values in institutional theory-based CSR research? (2) How and along which avenues should future institutional theory-based CSR research that focuses on values be mobilised? Based on our analysis of this line of literature from 1989 until 2021, first, we take stock of established institutional theory perspectives on CSR and disentangle what role values have played in this literature. Second, we outline how to mobilise values in future institutional CSR research based on four promising but under-investigated areas. From our literature analysis, two central functions emerge (which we label ‘bridging’ and ‘referencing’) that values can perform in the institutional analysis of CSR. Based on these two functions, our values-focused framework will help scholars examine the moral foundations that inform business–society interactions as well as understand how companies can responsibly manage those interactions with societal stakeholders.

The concept of service has gone through both evolutionary and revolutionary changes, but this has had little effect on the way reviews portray service innovation research. Our paper is the first to investigate whether and how different conceptualizations of service influence the formation of perspectives on studying and practicing service innovation. Combining an exploratory content analysis with a thorough examination of 886 articles on service innovation published from 1981 to 2019, we suggest a novel integrative framework for the multiple perspectives on service innovation. We outline new service development, service engineering, service infusion, service design, service reconfiguration and service integration as autonomous, yet interconnected, perspectives, each with its own research focus, logic and vocabulary. This integrative framework can assist with defining research questions and designing innovation studies, as well as selecting approaches to managing innovation. We also argue that the main obstacles to the progress of service innovation research are lexical cross-contamination, parallelism in approaches, the gravity of the new service development perspective and the legacy of new product development. To overcome these challenges, we encourage a more distinct pluralism of perspectives and demonstrate possibilities for meaningful conversations across them.

Over time mindfulness research and practice has taken on diverse basic assumptions and theoretical traditions, and the pseudo-scientific use of the term has become more prevalent. Given the ubiquitousness of both personal and professional applications of mindfulness, the need for a thorough understanding of its theoretical cornerstones is necessary. In this review, we use bibliometric techniques to uncover the field's intellectual roots (Study 1), and document bibliographic coupling analysis to illuminate current research avenues across management disciplines (Study 2). Our bibliometric process covers 48 references for co-citation and 238 articles for bibliographic coupling analyses, respectively, published between 2012 and 2020. Co-citation analysis reveals a shift of focus from the past two historical mindfulness schools of thought (Eastern and Western) to a novel intellectual structure of the mindfulness field articulated around three distinct yet overlapping research streams. We propose integrative ways to advance mindfulness research by unpacking mindfulness processes, dimensions and development, arguing that the integration of these three main foci is necessary to advance understanding of mindfulness. Bibliometric coupling analysis identifies eight management-related mindfulness research themes. We discuss the extent to which these eight themes have comparably explored the three foci (mindfulness processes, dimensions and development) highlighted in our model. Lastly, we use our theory-driven review to draw on under-developed areas of research, identifying profitable directions for future research on mindfulness in the workplace and beyond.

As the largest workforce to provide patient care in the healthcare industry, nurses’ well-being issues have attracted increasing research and practical attention. Extant studies have identified diverse causes of nurses’ poor states of well-being. However, little research has offered a holistic evaluation that brings cross-level factors together to untangle the complexity of nurses’ well-being. Current literature has yet to capture the different but inter-connected nature of three dimensions of nurses’ well-being (health, happiness, and relationships). In 2020 and 2021, we conducted a systematic search of various academic databases. Based on a systematic review of 91 articles published between 1994 and 2020, we have created a multi-perspective, multi-level, and multi-faceted model of nurses’ well-being. In doing so, we contribute to contemporary literature in three ways. First, based on a combination of the job demands-resources (JDR) model and social exchange theory, we provide a comprehensive understanding of multi-level factors influencing nurses’ well-being. Second, we identify three different but inter-linked facets of nurses’ well-being (health-, happiness-, and relationship-related well-being). Third, we adopt various perspectives to identify the process through which well-being-oriented human resource management (HRM) enhances nurses’ well-being. We encourage healthcare organizations to implement well-being-oriented HRM by investing in nursing staff, providing engaging work, improving nurses’ voices, creating nursing-friendly work environments, and offering multiple job-related supports.

The worldwide spread of work-related mental unhealth suggests that this is a major problem affecting organizations and employees on a global scale. In this paper, we therefore provide a thematic review of the literatures that address this issue in management and organization studies (MOS) and related fields. While these literatures examine how employee mental health is affected by organizational and occupational structures and managed by organizations and employees, they have paid relatively little attention to the capitalist labour relations which underpin the unhealthy conditions of contemporary working life. They have paid even less attention to how these conditions may be resisted. To help future scholarship in MOS challenge this state of affairs, we draw on some of the most basic but central notions of exploitation, alienation and resistance in classic and current critiques of capitalism, optimistic that this may help strengthen the field's capacity to confront mental unhealth in settings of work and organization.

Labour turnover has been an important research topic in social science over the past century, involving disciplines such as human resource management, industrial relations, organizational behaviour, individual and organizational psychology, economics and health sciences. This paper presents a systematic literature review of voluntary labour turnover, providing an in-depth analysis of 1375 labour turnover studies published up to July 2019 in 142 academic journals listed in the Chartered Association of Business Schools Academic Journal Guide 2018. The analysis of theoretical and empirical labour turnover studies reveals: (1) distinctive foci in the development of labour turnover research over the past hundred years; (2) relative lack of attention to testing specific labour turnover theories; (3) a prevailing quantitative approach to identifying antecedents of labour turnover; (4) increased reliance on turnover intention as a proxy for actual turnover. This paper highlights these trends over time, providing insight into problematic areas from theoretical, methodological and empirical points of view. We suggest avenues for a more productive route to coherent theoretical, methodological and empirical development of labour turnover research.