E. Coleman, Bill Schultz, A. Parker, J. Manyindo, E. Mukuru
This paper reports the results of a field experiment to assess the collaborative effects of community participation in the Ugandan oil and gas sector. Our research design assesses collaborative impacts as relational between community members and different decision-makers in the sector and measures these impacts from the point of view of local people. Local people often face power imbalances in collaborative governance. Decision-makers are increasingly attempting to mitigate such imbalances to improve outcomes for communities, but little experimental evidence exists showing the impact of such efforts. Using multilevel ordered logit models, we estimate positive treatment effects, finding that encouraging the equitable participation of communities improves collaboration with other actors. Next, we use machine-learning techniques to demonstrate a method for targeting communities most likely to benefit from the intervention. We estimate that purposefully targeting communities that would benefit most yields a treatment effect about twice as large, relative to pure random assignment. Our results provide evidence that interventions mindful of community needs can improve collaborative governance and shows how such communities can be most effectively targeted. The experiment took place across 107 villages (53 treatment and 54 control) and the unit of statistical analysis is the household, where we report outcomes measured from 6,062 household surveys (approximately half at baseline and half at endline).
{"title":"How Communities Benefit from Collaborative Governance: Experimental Evidence in Ugandan Oil and Gas","authors":"E. Coleman, Bill Schultz, A. Parker, J. Manyindo, E. Mukuru","doi":"10.1093/jopart/muac050","DOIUrl":"https://doi.org/10.1093/jopart/muac050","url":null,"abstract":"\u0000 This paper reports the results of a field experiment to assess the collaborative effects of community participation in the Ugandan oil and gas sector. Our research design assesses collaborative impacts as relational between community members and different decision-makers in the sector and measures these impacts from the point of view of local people. Local people often face power imbalances in collaborative governance. Decision-makers are increasingly attempting to mitigate such imbalances to improve outcomes for communities, but little experimental evidence exists showing the impact of such efforts. Using multilevel ordered logit models, we estimate positive treatment effects, finding that encouraging the equitable participation of communities improves collaboration with other actors. Next, we use machine-learning techniques to demonstrate a method for targeting communities most likely to benefit from the intervention. We estimate that purposefully targeting communities that would benefit most yields a treatment effect about twice as large, relative to pure random assignment. Our results provide evidence that interventions mindful of community needs can improve collaborative governance and shows how such communities can be most effectively targeted. The experiment took place across 107 villages (53 treatment and 54 control) and the unit of statistical analysis is the household, where we report outcomes measured from 6,062 household surveys (approximately half at baseline and half at endline).","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48053229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"2022_Reviewers_Thank_You_List","authors":"","doi":"10.1093/jopart/muac051","DOIUrl":"https://doi.org/10.1093/jopart/muac051","url":null,"abstract":"","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43168324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Spoken administrative language is a critical element in the relationship between citizens and the state, especially when it comes to face-to-face interactions between officials and citizens during the delivery of public services. But preceding work offers little insights on the verbal features of street-level bureaucracy. Drawing on communication studies, we argue that administrative language differs along both a relational and an informational linguistic component. To test the consequentiality of this theory, we design a factorial survey experiment with a representative sample of 1,402 German citizens. Participants evaluated audio recordings of a hypothetical service encounter where we systematically varied the language used by the official and the service decision, measuring participants’ service satisfaction as the main outcome. Based on regression analysis, we find that relational elements of administrative language improve citizen satisfaction, independent of the service outcome, but that the effect does not hold for the informational component. These findings emphasize the importance of relational communication in citizen-state interactions, which tends to be neglected in public administration theory and practice.
{"title":"Linguistic features of public service encounters: How spoken administrative language affects citizen satisfaction","authors":"Steffen Eckhard, Laurin Friedrich","doi":"10.1093/jopart/muac052","DOIUrl":"https://doi.org/10.1093/jopart/muac052","url":null,"abstract":"\u0000 Spoken administrative language is a critical element in the relationship between citizens and the state, especially when it comes to face-to-face interactions between officials and citizens during the delivery of public services. But preceding work offers little insights on the verbal features of street-level bureaucracy. Drawing on communication studies, we argue that administrative language differs along both a relational and an informational linguistic component. To test the consequentiality of this theory, we design a factorial survey experiment with a representative sample of 1,402 German citizens. Participants evaluated audio recordings of a hypothetical service encounter where we systematically varied the language used by the official and the service decision, measuring participants’ service satisfaction as the main outcome. Based on regression analysis, we find that relational elements of administrative language improve citizen satisfaction, independent of the service outcome, but that the effect does not hold for the informational component. These findings emphasize the importance of relational communication in citizen-state interactions, which tends to be neglected in public administration theory and practice.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42462701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sex, Race, and the Allocation of Credit in Dispersed Teams: Whose Contributions to Team Success Get Noticed and Whose Get Neglected","authors":"John D. Marvel","doi":"10.1093/jopart/muac049","DOIUrl":"https://doi.org/10.1093/jopart/muac049","url":null,"abstract":"","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45278904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gianluca Veronesi, Ian Kirkpatrick, Ali Altanlar, Fabrizia Sarto
The process of corporatization in public services has led to the emergence of new, more autonomous organizational forms. However, while these reforms have been centrally about the development of management capabilities in public sector organizations, we know surprisingly little about what this process involves. To address this concern, we draw on the literature on administrative intensity (AI) to frame hypotheses about the likely relationship between corporatization and investments in management and administration, and the consequences of these investments for performance. As an empirical case, we then focus on the effects of Foundation Trust status on AI and efficiency, effectiveness and responsiveness in the acute care hospital sector in the English NHS. Based on a database of nine years (2008/09-2016/17) and dynamic panel data regressions, the results show that corporatization leads to a leaner administration and improved organizational efficiency, effectiveness and responsiveness. In addition, the analysis reveals that lower levels of AI positively mediate the relationship between corporatization and performance, although only in relation to the efficiency dimension. These findings highlight the crucial, but previously misunderstood, importance of lean administration as part of the corporatization reform package, with implications for theory, research and policy.
{"title":"Corporatization, Administrative Intensity and the Performance of Public Sector Organizations","authors":"Gianluca Veronesi, Ian Kirkpatrick, Ali Altanlar, Fabrizia Sarto","doi":"10.1093/jopart/muac048","DOIUrl":"https://doi.org/10.1093/jopart/muac048","url":null,"abstract":"The process of corporatization in public services has led to the emergence of new, more autonomous organizational forms. However, while these reforms have been centrally about the development of management capabilities in public sector organizations, we know surprisingly little about what this process involves. To address this concern, we draw on the literature on administrative intensity (AI) to frame hypotheses about the likely relationship between corporatization and investments in management and administration, and the consequences of these investments for performance. As an empirical case, we then focus on the effects of Foundation Trust status on AI and efficiency, effectiveness and responsiveness in the acute care hospital sector in the English NHS. Based on a database of nine years (2008/09-2016/17) and dynamic panel data regressions, the results show that corporatization leads to a leaner administration and improved organizational efficiency, effectiveness and responsiveness. In addition, the analysis reveals that lower levels of AI positively mediate the relationship between corporatization and performance, although only in relation to the efficiency dimension. These findings highlight the crucial, but previously misunderstood, importance of lean administration as part of the corporatization reform package, with implications for theory, research and policy.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"75 11","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138514230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite burgeoning research on representative bureaucracy theory, there is limited examination of how environmental contexts shape the manner in which the demographic makeup of a bureaucracy is linked to distributional bureaucratic outcomes. Scholars in the field of social psychology, however, have suggested that community-level variation in the pervasiveness of biases against particular social groups helps to explain inequitable outcomes in such diverse settings as education, policing, and health care. Incorporating social psychology research into representative bureaucracy theory, this paper examines how community racial biases shape the association between the demographic makeup of an organization’s personnel and its bureaucratic outcomes. Using county-level implicit and explicit bias measures that are estimated by multilevel regression and poststratification (MRP) based on a dataset containing more than 1.2 million respondents, we find that more inequitable educational outcomes occur for Black students in counties where White residents hold stronger anti-Black biases. Our findings also suggest that while Black teachers are associated with more favorable outcomes for Black students in the zero-sum context of assignment to gifted classes, the association of outcomes with passive representation is more limited in counties with strong racial biases. By accounting for the racial biases exhibited in the communities where both clients and bureaucrats are socially and culturally embedded, this paper extends our understanding of how contextual factors shape the nature of bureaucratic representation.
{"title":"Race, Locality, and Representative Bureaucracy: Does Community Bias Matter?","authors":"Joonha Park, Nathan Favero","doi":"10.1093/jopart/muac047","DOIUrl":"https://doi.org/10.1093/jopart/muac047","url":null,"abstract":"\u0000 Despite burgeoning research on representative bureaucracy theory, there is limited examination of how environmental contexts shape the manner in which the demographic makeup of a bureaucracy is linked to distributional bureaucratic outcomes. Scholars in the field of social psychology, however, have suggested that community-level variation in the pervasiveness of biases against particular social groups helps to explain inequitable outcomes in such diverse settings as education, policing, and health care. Incorporating social psychology research into representative bureaucracy theory, this paper examines how community racial biases shape the association between the demographic makeup of an organization’s personnel and its bureaucratic outcomes. Using county-level implicit and explicit bias measures that are estimated by multilevel regression and poststratification (MRP) based on a dataset containing more than 1.2 million respondents, we find that more inequitable educational outcomes occur for Black students in counties where White residents hold stronger anti-Black biases. Our findings also suggest that while Black teachers are associated with more favorable outcomes for Black students in the zero-sum context of assignment to gifted classes, the association of outcomes with passive representation is more limited in counties with strong racial biases. By accounting for the racial biases exhibited in the communities where both clients and bureaucrats are socially and culturally embedded, this paper extends our understanding of how contextual factors shape the nature of bureaucratic representation.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46327398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Scholars like Vickers have made an interesting observation that while the public administration scholars have put a keen interest in management rhetoric, they have ignored an equally significant area that also has weighty impacts on the public administration practitioners as well as the people they serve; workplace incivility. For this end, this paper examines the prevalence of workplace incivility in the Saudi Arabian public universities’ faculty as well as how does workplace incivility in the Saudi Arabian public universities’ faculties influence the job satisfaction of the faculty employees. The findings revealed that job satisfaction has a positive correlation with workplace incivility. The findings supported the hypothesis which postulated that workplace incivility among the Saudi faculty members could result in reduced job satisfaction. These findings have important policy implications. First, the management of public universities in Saudi Arabia should endeavor to create a healthy workplace climate by cultivating an organizational culture that is intolerant of uncivil practices, and where such practices are actively discouraged by all employees. Second, organizations can mitigate workplace incivility by enforcing a clear policy that defines workplace incivility. A zero-tolerance to incivility policy should be enacted, and efforts should be made to nurture a civil workplace culture through training, counseling, and punishment where necessary.
{"title":"How does Workplace Incivility in the Public Higher Learning Institution in Saudi Influence the Job Satisfaction of the Faculty Employees?","authors":"Ali Alramadan, Mengzhong Zhang","doi":"10.5539/par.v11n2p19","DOIUrl":"https://doi.org/10.5539/par.v11n2p19","url":null,"abstract":"Scholars like Vickers have made an interesting observation that while the public administration scholars have put a keen interest in management rhetoric, they have ignored an equally significant area that also has weighty impacts on the public administration practitioners as well as the people they serve; workplace incivility. For this end, this paper examines the prevalence of workplace incivility in the Saudi Arabian public universities’ faculty as well as how does workplace incivility in the Saudi Arabian public universities’ faculties influence the job satisfaction of the faculty employees. The findings revealed that job satisfaction has a positive correlation with workplace incivility. The findings supported the hypothesis which postulated that workplace incivility among the Saudi faculty members could result in reduced job satisfaction. These findings have important policy implications. First, the management of public universities in Saudi Arabia should endeavor to create a healthy workplace climate by cultivating an organizational culture that is intolerant of uncivil practices, and where such practices are actively discouraged by all employees. Second, organizations can mitigate workplace incivility by enforcing a clear policy that defines workplace incivility. A zero-tolerance to incivility policy should be enacted, and efforts should be made to nurture a civil workplace culture through training, counseling, and punishment where necessary.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"75 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90220899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. K. Anin, Henry Ataburo, Akwasi Adu Frimpong, Getrude Effah Ampong
End-user centric procurement practices, while receiving a growing scholarly and policy interest, lack solid theoretical and empirical foundations. Using service-dominant logic, this study seeks to uncover the influence mechanism between end-user involvement and product usage in public sector procurement. Primary data was gathered from 122 public organisations in a developing economy, Ghana. PROCESS macro for SPSS was used to estimate the study model. The findings suggest that end-user involvement is positively related to end-user satisfaction but not product usage. Additionally, the findings provide empirical support for our contention that the link between end-user involvement and end-user product usage is mediated by end-user satisfaction. This study adds to the end-user centric procurement literature by offering theoretical and empirical insights on the end-user satisfaction process that explains the relationship between end-user involvement and product usage.
{"title":"Uncovering the Influence Mechanism between End-User Involvement and Product Usage in Public Procurement: A Service-Dominant Logic Perspective","authors":"E. K. Anin, Henry Ataburo, Akwasi Adu Frimpong, Getrude Effah Ampong","doi":"10.5539/par.v11n2p50","DOIUrl":"https://doi.org/10.5539/par.v11n2p50","url":null,"abstract":"End-user centric procurement practices, while receiving a growing scholarly and policy interest, lack solid theoretical and empirical foundations. Using service-dominant logic, this study seeks to uncover the influence mechanism between end-user involvement and product usage in public sector procurement. Primary data was gathered from 122 public organisations in a developing economy, Ghana. PROCESS macro for SPSS was used to estimate the study model. The findings suggest that end-user involvement is positively related to end-user satisfaction but not product usage. Additionally, the findings provide empirical support for our contention that the link between end-user involvement and end-user product usage is mediated by end-user satisfaction. This study adds to the end-user centric procurement literature by offering theoretical and empirical insights on the end-user satisfaction process that explains the relationship between end-user involvement and product usage.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"223 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80013510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ghazi Fanatel AL Atnah, A. Al-Qatawneh, Safia M. Jabali, A. Alyamani
This study aimed to reveal the reasons for the reluctance to participate in the parliamentary elections of the nineteenth parliament for the year 2020 in the Jordanian capital, Amman. A questionnaire was developed for this purpose, which included (30) items distributed over four dimensions, each dimension representing a general reason for the reluctance to participate in the parliamentary elections. The acceptable parameters of validity and reliability of the questionnaire were achieved. The questionnaire was applied to an available sample consisting of (1223) individuals who did not participate in the parliamentary elections in the Jordanian capital, Amman. The results of the study revealed that the most common reasons for reluctance to participate in the parliamentary elections of the nineteenth parliament for the year 2020 in the Jordanian capital, Amman, were "the reasons related to the candidates," while it came in the fourth and final rank domain: "the reasons related to the Corona pandemic." The results also showed that the most common reason for the reluctance to participate in the parliamentary elections related to voters was the fifth reason: "I did not find anyone to represent me in the parliament among the candidates." That the most common reason for the reluctance to participate in the parliamentary elections related to the candidates was the ninth reason: "The spread of corruption among members of the parliament in appointments and promotions". The most common reason for the reluctance to participate in the parliamentary elections related to the independent body was the reason (22), which states: "The independent body was unable to control candidates from using political money in the elections," and that the most common reason for refraining from participating in the parliamentary elections related to the Corona pandemic was the reason ( 29) and its text: "People's lack of commitment to health measures such as social distancing and wearing a mask." In light of the results of the current study, the researchers recommend finding effective formulas to ensure broader participation in the parliamentary elections, employing various social media to support and enhance participation in parliamentary elections, and tightening supervision and punishment to prevent the spread of practices related to political money, the existence of real and serious procedures to ensure the integrity of the elections, the development of awareness programs for the citizen on the basis for choosing a representative, the adoption of standards of morality, integrity and hard work of the candidate when voting, and conducting various studies on the issue of the reasons for reluctance to vote in parliamentary elections and their relationship to social, demographic and political variables.
{"title":"Reasons for Reluctance to Participate in the Parliamentary Elections of the Nineteenth Parliament for the Year 2020 in the Jordanian Capital, Amman","authors":"Ghazi Fanatel AL Atnah, A. Al-Qatawneh, Safia M. Jabali, A. Alyamani","doi":"10.5539/par.v11n2p34","DOIUrl":"https://doi.org/10.5539/par.v11n2p34","url":null,"abstract":"This study aimed to reveal the reasons for the reluctance to participate in the parliamentary elections of the nineteenth parliament for the year 2020 in the Jordanian capital, Amman. A questionnaire was developed for this purpose, which included (30) items distributed over four dimensions, each dimension representing a general reason for the reluctance to participate in the parliamentary elections. The acceptable parameters of validity and reliability of the questionnaire were achieved. The questionnaire was applied to an available sample consisting of (1223) individuals who did not participate in the parliamentary elections in the Jordanian capital, Amman. The results of the study revealed that the most common reasons for reluctance to participate in the parliamentary elections of the nineteenth parliament for the year 2020 in the Jordanian capital, Amman, were \"the reasons related to the candidates,\" while it came in the fourth and final rank domain: \"the reasons related to the Corona pandemic.\" The results also showed that the most common reason for the reluctance to participate in the parliamentary elections related to voters was the fifth reason: \"I did not find anyone to represent me in the parliament among the candidates.\" That the most common reason for the reluctance to participate in the parliamentary elections related to the candidates was the ninth reason: \"The spread of corruption among members of the parliament in appointments and promotions\". The most common reason for the reluctance to participate in the parliamentary elections related to the independent body was the reason (22), which states: \"The independent body was unable to control candidates from using political money in the elections,\" and that the most common reason for refraining from participating in the parliamentary elections related to the Corona pandemic was the reason ( 29) and its text: \"People's lack of commitment to health measures such as social distancing and wearing a mask.\" In light of the results of the current study, the researchers recommend finding effective formulas to ensure broader participation in the parliamentary elections, employing various social media to support and enhance participation in parliamentary elections, and tightening supervision and punishment to prevent the spread of practices related to political money, the existence of real and serious procedures to ensure the integrity of the elections, the development of awareness programs for the citizen on the basis for choosing a representative, the adoption of standards of morality, integrity and hard work of the candidate when voting, and conducting various studies on the issue of the reasons for reluctance to vote in parliamentary elections and their relationship to social, demographic and political variables.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":"35 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81053523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this article is to highlight meta-ethnography – the interpretive synthesis of ethnographic studies on a given theme – as a useful tool in the study of social policy and public administration. We claim this approach can maximise the impact of rich idiographic research to enable theory-refining and evidence-building efforts in the field. We illustrate these benefits through reference to a worked example focused on public encounters with social security in advanced liberal democracies. We show how we drew together 49 ethnographic studies from a variety of disciplines to identify repertoires of response that citizens exercise in their encounters with the contemporary welfare state. Through this analysis, we demonstrate how meta-ethnography can shed new light on topical contemporary debates about administrative burden. We conclude by reflecting on the prospects and limits of this technique for broader use in the field.
{"title":"The potential of meta-ethnography in the study of public administration: a worked example on social security encounters in advanced liberal democracies","authors":"John Boswell, Stuart Smedley","doi":"10.1093/jopart/muac046","DOIUrl":"https://doi.org/10.1093/jopart/muac046","url":null,"abstract":"\u0000 The purpose of this article is to highlight meta-ethnography – the interpretive synthesis of ethnographic studies on a given theme – as a useful tool in the study of social policy and public administration. We claim this approach can maximise the impact of rich idiographic research to enable theory-refining and evidence-building efforts in the field. We illustrate these benefits through reference to a worked example focused on public encounters with social security in advanced liberal democracies. We show how we drew together 49 ethnographic studies from a variety of disciplines to identify repertoires of response that citizens exercise in their encounters with the contemporary welfare state. Through this analysis, we demonstrate how meta-ethnography can shed new light on topical contemporary debates about administrative burden. We conclude by reflecting on the prospects and limits of this technique for broader use in the field.","PeriodicalId":48366,"journal":{"name":"Journal of Public Administration Research and Theory","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46072825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}